Training Manual
CCH Online Library
Page | i
Getting Help In addition to this guide, there are even more detailed searchable help files easily
accessible from within your subscription at all times. These help files also contain
links to the interactive tutorials.
See the Help/Getting Started links on the left pane on the IntelliConnect Home
Page.
Interactive tutorials designed to teach you all the essentials of IntelliConnect can
be accessed via the IntelliConnect support site and from within your subscription.
Each tutorial runs from 2 to 5 minutes in length.
24 Hours a Day
Online Tutorials - Visit
http://www.cch.com.au/Training
FREE LIVE Online
Training:
Website:
Live online, web-based training system, is a convenient
way to receive training from a CCH trainer in an
informative 60 minute session!
All our courses are listed online.
Registration is easy and best of all its free.
Visit our website for details.
http://www.cch.com.au/Training
Customer Training Department
Contact Email:
Customer Support
Phone:
Fax:
Email:
[email protected]
1300 300 224
1300 306 224
[email protected]
Introduction
IntelliConnect combines the authoritative content of CCH with sophisticated
Internet technology to provide the most current, customised, and intuitive line of
research tools and products for business professionals.
You will learn how to use unique time-saving features, innovative access tools, and
customisation tools.
Objectives
Upon completion of this course, you will be able to:
Log In to IntelliConnect
Find Information
• Browse your online CCH subscriptions when you know the general topic
or code section
• Search for documents
• View documents
• Find a document by its reference (e.g. Section Number or Case Citation)
View and Manage Information
• Printing
• Saving
• Emailing
• Work with Research Folders and favourites
Icon Legend
Icon Legend
Keys
Quick reference to the key aspects of a particular
function
Tip
Best practice tips and shortcuts
Notes
Informational notes about functions
Write
Steps or information to write down
Caution
Important information about a function
Table of Contents
GETTING HELP ............................................................................................ I
GETTING HELP ........................................................................................... II
INTRODUCTION ......................................................................................... III
OBJECTIVES ............................................................................................. III
ICON LEGEND............................................................................................ III
LOGGING IN TO INTELLICONNECT .................................................................... 1
INTELLICONNECT HOME PAGE ........................................................................ 2
FINDING YOUR INFORMATION ......................................................................... 3
BROWSING ................................................................................................ 3
Browsing and Searching Selected Content ..............................................................4
SEARCHING FOR DOCUMENTS......................................................................... 5
Search Results Screen ........................................................................................ 5
NARROWING YOUR RESULTS .......................................................................... 6
Relevance Ranking/Sort by Date Order .................................................................... 6
Search – Additional Information ...........................................................................7
Changing Your Search Scope ...............................................................................7
Smarter Searching............................................................................................7
PINPOINT.................................................................................................. 8
How to search legislation or cases with a document reference: ...................................8
SEARCH OPTIONS........................................................................................ 9
Date-Restricted Searching..................................................................................9
Using the Thesaurus .........................................................................................9
VIEWING SEARCH RESULTS .......................................................................... 10
SORTING SEARCH RESULTS .......................................................................... 11
VIEWING DOCUMENTS ................................................................................ 12
Document Review .......................................................................................... 12
Document Features ......................................................................................... 13
RECORDKEEPING OPTIONS........................................................................... 14
Saving Searches............................................................................................. 14
Using Research Folders:................................................................................... 15
Reviewing Your Research History ....................................................................... 16
Working with Favourites .................................................................................. 17
To Save Product Content to My Favourites: ............................................................. 17
To Access Your Favourites: ................................................................................. 17
Printing ....................................................................................................... 18
Saving......................................................................................................... 18
Email .......................................................................................................... 18
Document Tray .............................................................................................. 19
HISTORY ................................................................................................. 20
DEEP LINKING .......................................................................................... 21
Deep Linking - Saving Links to Documents and Other Content ................................... 21
TAILORING YOUR SEARCH PREFERENCES .........................................................
GETTING HELP .........................................................................................
LOG OUT ................................................................................................
GLOSSARY...............................................................................................
ADVANCED SEARCH USING BOOLEAN TECHNIQUE ..............................................
23
24
25
26
27
Using Boolean Connectors in Your Search ............................................................... 27
CCH CUSTOMER TRAINING ........................................................................... 29
24 hours a Day – self paced – online tutorials........................................................... 29
INTELLICONNECT AT A GLANCE - FIND YOUR INFORMATION .................................. 30
INTELLICONNECT AT A GLANCE – VIEW AND MANAGE YOUR INFORMATION ................ 31
Logging in to IntelliConnect
1. Open your Internet browser e.g. Internet Explorer
2. In the address bar, type in www.cch.com.au
3. There are TWO places you
may sign in or login
4. In the top right hand corner,
click on Sign In
5. Or Directly underneath
6. Type in your User Name
and Password and click the
enter button
7. You will now be taken to the
IntelliConnect Home Page.
Logging in to IntelliConnect
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IntelliConnect Home Page
The Search Bar is available on each screen so you can search from anywhere. With the Search Scope Box you can select what you are searching: all content, selected content, search results, the document on screen, or citation. The links at the top include other important features. The Quick Bar includes handy links key to IntelliConnect functionality. Home Page
Main Pane
Left Pane
IntelliConnect Home Page
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Finding Your Information
Browsing
All of your libraries are accessible from a single screen. Every library in your CCH
subscription is available in the browse window on the left side pane enabling you to
navigate through successive levels of a hierarchy without getting lost. You can access
the browsing pane by clicking on the Browse link on the Quick Bar on every screen on
IntelliConnect. Just click through the browse pane to see the items in your CCH
subscription. You can “walk” or “drill down” all the way to documents or you can
browse to a menu level, select the level and execute a search.
To browse your CCH subscription content click through the browse menu on the left
until you reach a document. When you click a document, it will display on the right.
TIP: To widen the left pane while browsing, click the expand button on the
pane divider. To narrow the left pane, click the collapse button.
Expand & Collapse Pane Divider
Browse Screen
Documents contain Cross Reference Links. (e.g. Commentary to Legislation & Vice Versa) Finding Your Information
Page | 3
Browsing and Searching Selected Content
If you know exactly what you would like to search then you can easily target searches
to specific items in your CCH subscription such as publications. You can easily browse
to areas in your CCH subscription and launch searches targeting those items. Click
the checkbox next to each item you want to search, type your search terms in the
Search box at the top of the screen, and click Go. The search scope will
automatically change to “selected content”.
1. Click the Browse link on the Quick Bar.
2. Locate the desired area in the browse tree by clicking on the + and – icons to
expand and collapse items. (You do not need to click the checkboxes to open
items. The checkboxes are for selecting items to search.)
3. When you have located the item you wish to search, click in the checkbox next
to the item.
4. Type search terms in the search bar at the top of your screen. Note that the
search scope in the search bar changed to “selected content”.
5. Click Go.
TIP:
To quickly clear all checkboxes, click Clear All at the top of the tree.
• Your checkbox targets remain set until you clear them or log off, so you can
continue searching your targeted content without returning to Browse. To
search your targeted content, simply choose selected content in the search
scope box at the top of the screen and proceed with your search.
• Deep Linking: - If you want to save the URL of a specific publication or
document, click on the desired checkboxes in the Browse menu and click
Save Links to Content icon.
Browsing
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Searching for Documents
Searching All Your Content
Searching with IntelliConnect is straightforward. Immediately after logging on to
IntelliConnect you can search your entire CCH subscription by entering terms in the
Search box and clicking Go. By searching everything in your CCH subscription you
have confidence that you will not miss a potentially important document.
The Search scope box will default to all content, (if you have chosen another option,
please select all content from the available options in the drop down box.
Search Box
1. Type your search terms (e.g. home office deduction) in the search bar at the
top of any screen.
2. Click Go.
3. You results will appear in the right pane of the window.
The screen below reflects what the search results look like. Use the filters in the left
pane to narrow your results.
Here are the filters available for this search. Use the Filters in the Left Pane to Narrow Search Search Results Screen
Searching for Documents
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Narrowing Your Results
When you’ve completed a search, your results appear in the right pane. The left pane
lists the filters you can apply to narrow your results to documents of interest.
Your filters will appear in the following order:
•
•
by Document Type
by Library
•
by Topic
•
by Jurisdiction
e.g. Commentary, Legislation, and Regulations
e.g. Tax, Corporate and Business Law or HR
Employment
e.g. Law >Family Law >Divorce, Child Abduction,
Child Maintenance, Financial Arrangements
e.g. Federal, State, Province and International
These filters let you select between different views for the same results set.
A single mouse-click filters—or reduces—the number of results to a specific subcategory enabling you to quickly identify the content that answers your research
question.
The by Topic filter allows you to search your subscriptions by areas of practice which
are listed by topic.
Relevance Ranking/Sort by Date Order
Users can select to view their results by Relevance or by date if the documents are
dated. This option appears on the search results list in the top right corner.
The following screen shows the resulting search list narrowed to just the 2008 Tax
Bills. By clicking through the tree in the left pane you can quickly sort through your
results.
Filters Narrow Results (e.g. Australian FBT Commentary)
Search Results Screen
Narrowing Your Results
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Maintaining Multiple Search Tabs
With IntelliConnect, you can maintain up to Five searches at once. Each search is
available on a separate tab, and you can quickly move back and forth between tabs
just by clicking on them.
There is also a “system tab.” This tab is reserved for features such as Browse,
Pinpoint, Research Folders, and Document Tray.
Search – Additional Information
Changing Your Search Scope
In the first example, the search was conducted using the all contents search. With
IntelliConnect you have different options to search specific content, your search
results, and the document in view.
Depending on which elements of your library you’d like to search, click the search
scope down arrow and select a search scope. If the search mode is not available, it
will be disabled or "greyed-out."
Drop Down Search Scope Bar
The following search modes are available in IntelliConnect depending on your search:
•
•
•
All content
Within results
Selected content
•
This document
searches all of the content in your CCH subscription.
searches just the results from the active search tab.
searches just the items you have selected (i.e. clicked
the checkboxes) within the Browse tree.
searches just the active document on the screen.
Smarter Searching
By default, IntelliConnect processes all searches as “AND” searches. For Example, a
search for “dog cat” will find documents that have the words “dog” and “cat” in
them. Additionally, if you type in terms with other connectors such as “OR” or “not”,
IntelliConnect will recognise those connectors and will process them automatically.
There’s no need to select a specific processing mode if you use Boolean or proximity
connectors in your search. (For more information See Page 27)
Your search results will appear on the right pane of the IntelliConnect screen. By
default they will be listed by relevancy.
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Pinpoint
How to search legislation or cases with a document reference:
1. Click on the Pinpoint link in the Quick Bar.
2. On the left side of your screen, select the library for the type of document you
want to retrieve. For example, if you are looking for a Legislation document,
click the Legislation Title in your subscription list. Continue to click on the
categories on the left until you have located the document type you are looking
for. (e.g. Section)
3. When you select a category on the left, the templates for that category appear
on the right.
4. Scroll through the document reference type list on the right to find the correct
document reference format for your document. (e.g. Section)
5. Type the document reference or its number in the field.
6. Click Go next to the document reference field.
Takes you directly to… Find by a Reference Number for Example a Section Number, or Case Citation
Pinpoint
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Search Options
Date-Restricted Searching
You can also search dated documents within a specific date range.
1. Type search terms in the search bar. (e.g. all content)
2. Click Search Options on the search bar.
3. Type dates or date ranges in the Search By Date boxes. Select the general
time frame (On, Before, After, Between) and then add the dates.
4. Click OK within the Search Options box.
5. Click Search Now on the search bar to execute your search.
Using the Thesaurus
The thesaurus can be applied to your search within Search Options. You can also see
which synonyms will be applied for your search terms using the Synonym Lookup box.
The Search Options includes the synonym lookup, the thesaurus, and the date
restriction box.
Search Options
Search Options
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Viewing and Managing Your Information
Viewing Search Results
Your search results will appear on the left pane of the IntelliConnect screen. By
default they will be listed by relevancy.
Narrowing Your Results
After every search, the filters will be available so you can easily narrow your results.
Viewing Multiple Searches at Once
With IntelliConnect, you can maintain multiple search sessions at one time. Each new
search will appear on its own tab. You can have up to Five search tabs at any time.
These tabs allow you to conduct multiple research tasks at the same time. For
example, let’s say you are in the middle of researching one issue when you are asked
to research another.
The Left Pane lists the different Filters you can use to further narrow your results. Your results are listed by Title, by Type of Document, and a Summary of the Document with Search Terms highlighted. Checkboxes next to each item on the Search Results List help you select Specific Documents for Printing, Saving, & Emailing. (Note: To Search your Search Results List, there is no need to check these boxes! Just change your Search Scope at the Top of the Screen to “Within Results”, Type New Terms, & click Go!) Search Results Screen
Viewing Search Results
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The results from the first research question are stored on a tab.
(E.g. input tax credits as in the previous image)
To launch a new search, for example you might type “share buy back franked
dividends” in the search bar, and hit the Go button.
•
•
•
•
Your results automatically appear on a second tab, as in the image below.
You can easily switch back and forth between tabs just by clicking on them.
You can have up to five search tabs open at any time.
Any tab may be closed by clicking in the X on the right hand side of the tab.
Additional Tab Example
Sorting Search Results When you perform a search with IntelliConnect, your search results are, by default,
sorted by relevance.
IntelliConnect’s exclusive relevancy algorithm ensures that the most relevant
documents on the list appear at the top and the least relevant appear at the bottom.
You can also sort your results so that the most recent documents appear at the top of
the list.
Just click Most Recent at the top right corner of your results list.
Note:
Only those documents with a date will appear at the top of the list. Other
documents that do not have dates, such as commentary, will appear on the
list, but will be listed in publication order after the dated documents.
Sorting Search Results
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Viewing Documents To view a document on your search results list:
1. Click the title of the document.
2. The document will open in its own pane (i.e. the preview pane) at the bottom
right of your screen.
Tip: Click on different Documents on your Results List to see different Documents in the Document Pane for easy Navigation. Click here to go directly to the First Search Term then again for each subsequent search term Click here to Open the Document in a New Window.
Document Review
Documents Display in Split Screen View
Wherever the documents are opened from a search results list, publication
document list, or research folder for example, documents display in split-screen
view with the list on the top and the document text on the bottom. This enables you
to scroll through lists to find documents of interest and evaluate multiple documents
more quickly without having to navigate back and forth between separate screens.
Document Contents
The document pane, or “preview pane” will contain the menu path to that document
within the browse tree, the document’s title, the type of document, the full text of
the document and hyperlinks. You will also see a number of standard document
functions, such as 1st search term and print/save/email available at the top of the
window.
Documents Can Be Compared Side-by-Side
You can also open documents in their own windows so you can view and read the
document easily and also view multiple documents simultaneously.
Viewing Documents
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Document Features
Click Document Path to reveal where that Document can be found within your Subscription. Click these Options for Printing, Saving, & Emailing. The Title of the Document, the Document Type, and a Date if Applicable Document Features
Viewing Documents
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Recordkeeping Options
Saving Searches If you have executed a search on IntelliConnect that you would like to re-run at a
later date, you can save the search. When you save a search, you save the search
terms and the content areas targeted, allowing you to easily repeat that search
To Save a Search:
1.
2.
3.
4.
After you’ve run a search, and with the search results displayed,
Click Save and select Save terms and scope.
Type a name for the search in the Save this search field.
Click Save.
Re-Running Saved Searches:
1. Click Search Options.
2. Click View Saved Searches.
3. Click search now next to the saved search you want to re-run.
Recordkeeping Options
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Using Research Folders:
You can use Research Folders to save and store documents you want to keep during
your research session for later use. If you are looking at a document that you want to
save for later use, click on the Save/Email icon at the top of the document and select
Copy Document to Research Folders. You can create a new folder or add the document
to an existing folder.
To Create a New Research Folder:
Copy Feature
1. Click on the Create new folder link.
2. Type a name for the folder and click OK.
Within Research Folders, you can add new folders, rename folders, delete folders, or
add a note to any document within folders. You can even copy and/or move
documents to another Research Folder or the Document Tray, print them, save them,
or delete them from the folder entirely.
To Access Research Folders:
1. Click Research Folders on the Quick Bar.
2. The folders you have created are listed in the left pane.
3. To open a folder, click on the folder name in the left pane.
To Add Documents to Research Folders:
1. If you have a document on your screen that you want to save to a Research
Folder
2. Click on the Save/Email button
3. Then click Save Document to Research Folder.
4. Either select create a new folder or click the down arrow and select an
existing folder.
Recordkeeping Options
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Note:
Documents you store in Research Folders remain indefinitely until you
delete them or delete the Research Folder itself.
TIP: If you want to save multiple documents from a search results list to your
Research Folders, just click on the desired checkboxes, select Save
selected to Research Folders.
Reviewing Your Research History
To review your research history, click the History link on the top of the screen.
You can view recent searches and documents viewed in three ways.
1. Click Recent Documents
2. Click Recent Searches
3. Selected date range from the drop down box.
Recordkeeping Options
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Working with Favourites
You can save specific areas of content that you research frequently as favourites.
To Save Product Content to My Favourites:
After locating the product content you want to save
1. Click the Save to My Favourites icon that is located to the left of the content
item listing on the Browse menu tree.
2. Click Yes to confirm that you want to save the item to My Favourites.
To Access Your Favourites:
1.
2.
3.
4.
Click on Browse on the Quick Bar.
At the top of the Browse tree you will find the My Favourites section.
Use the + and – icons to expand and collapse the items in this section.
Click the Save to My Favourites icon.
TIP: You can use the checkboxes next to the items you saved to Favourites
to select them for searching.
Recordkeeping Options
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Printing
You can print any document or document list. Just click the Print icon at the top of
the list or document. You can select to either print a text version or a PDF version.
The PDF version will retain all of the formatting of the document.
Print Features
Saving
You can save any document or document list. Just click the Save/Email icon at the top
of the list or document. You can select to either print a text version or a PDF
version. The PDF version will retain all of the formatting of the document. You can
also select save link to document that will save the document path onto any
document that you can review at a later date.
Save Features
Email
You can email any document. Just click the Save/Email icon at the top of the
document, select Email Document, and then type in the email address you wish to
send the document. You can also send a message if desired.
Email Feature
Recordkeeping Options
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Document Tray
Document Tray is a new way to temporarily hold documents. When you see a
document of interest but aren’t sure what you’d like to do with it just yet, you can
click on the Send to Tray icon and IntelliConnect will place the document in the
Document Tray. Once in the Document Tray you can print it, save it to a file, or save it
to a Research Folder.
These documents will be removed when you logout, you may chose to save them into
your IntelliConnect research folders. Alternatively you may save them to your own
disc as text or PDF files, or even print them in hard copy.
Send to Tray
Document Tray
These documents will be removed when you log out. You will be prompted
to to save them.
You may then save them into your IntelliConnect research folders.
Alternatively you may save them to your own disc as text or PDF files, or even
print them in hard copy.
Recordkeeping Options
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History
Your searches are automatically saved to a history file, as are the documents you
view.
History lists all of the searches and documents you have viewed in past research
sessions over the preceding 60 days.
You can view them separately or all on one list. You can click on previously viewed
documents or previously run searches to search for them again.
History Screen
History
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Deep Linking
Deep Linking - Saving Links to Documents and Other Content
You can save external links to documents and specific product content.
This is useful for example, to create a link to frequently accessed “pages” or
documents that a practitioner may wish to make frequent reference to, or even
publish to an Intranet site.
These links can be copied and pasted into word documents, emails or other programs.
Accessing these links will require an active subscription.
To Save an External Link to a Document:
1. Open the document you want to create a link to.
2. Click the Save/Email menu and select Save link to document.
3. The URL for the selected document is copied to your Windows clipboard and
a confirmation message displays.
4. Click OK to close the confirmation message dialog box.
5. Paste the URL you copied to your clipboard into another application for
quick access to the document.
Deep Linking
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Deep Linking – Saving an External Link to Product Content Menu Item:
This is useful for example to save a link to frequently accessed “books” or
subscriptions that a practitioner may wish to make frequent reference to, or even
publish the link to an Intranet site.
These links can be copied and pasted into word documents, emails or other programs.
Accessing these links will require an active subscription.
1. Click on Browse on the Quick Bar.
2. Locate the content you would like to save links to and click in checkboxes next
to these areas.
3. Click the Save Links to Content icon located in the top right of the Browse
tree. The items you selected — along with their associated URLs — displays in a
separate Save Links to Content box.
4. Copy Selected URLs to Windows Clipboard. Once these URLs are in your
clipboard, you can paste them into any application.
Deep Linking
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Tailoring Your Search Preferences IntelliConnect also includes a number of Preferences you can set to further customise
your research experience. To see the preferences that are available, click on
Preferences at the top of your screen.
Preferences
Tailoring Your Search Preferences
Page | 23
Getting Help
If you need help while you are researching, you can click on the Help link in the top
right corner for detailed help Files.
You also can check out the Help/Getting Started links on the left pane on the Home
Page.
You will find links to an interactive demo that will teach you all the essentials about
IntelliConnect in two places.
1. See the Take a Tour link in the top right hand corner of the Log In screen.
2. This same tour is accessible from the Demo link in the welcome screen of the
help window, as below.
Help Screen
Getting Help
Page | 24
Log Out
Remember to click Log Out when you finish your research session – don’t just close
your browser.
At Log Out you will be reminded your Document Tray will be cleared
Log Out
Page | 25
Glossary
Boolean: Boolean logic refers to the logical relationship among search terms. It is
named after the British-born Irish mathematician George Boole. On IntelliConnect,
simply type the search expression and the system will automatically search using the
terms typed. (See also page 27)
Connectors: Predefined terms that establish a relationship between words and
retrieves documents that match this relationship.
Commentary: Editorial Commentary and/or analysis written by CCH/WK Editors.
Filters: Search results display by document type within the left results pane. This
allows the researcher to narrow the hits to review from a search.
1st Search Term: Selectable icon that repositions the cursor to the 1st occurrence of
the search term or its thesaurus equivalent.
Practice Areas: The specific content a user accesses. This is customised via the
preferences tab.
Preview Pane: Section of the search results window that shows the document
selected from the search results. This appears in the bottom right section of the
window.
Proximity Connectors: Terms used to retrieve words or phrases with specified
parameters, for example within a paragraph would be w/par.
Related Information: Editorially created relationship tool that retrieves documents
that contain additional information, for example Legislation and Commentary. The
researcher can move through each document type to obtain additional information
relative to the research issue.
Relevancy: This refers to the “weight” or “significance” assigned to a document with
a search results list. It is a combination of the number of times the search terms
appear and the importance of a document. For example, a Supreme Court case will
have a higher relevance than a CCH Explanation.
Glossary
Page | 26
Advanced Search Using Boolean Technique
The key to a successful search on IntelliConnect is a good search expression. A good
search expression includes words that are unique to your research topic and avoids
common words that may appear throughout the publication and, therefore, are
unrelated to your research topic. When devising a good search expression, you can
use an exact phrase, or you can use Boolean connectors to connect various terms you
want to include in the search expression.
There are many ways to create a search expression that returns relevant search
results:
•
Think about your research topic and identify unique words that make up the
topic.
•
Construct an expression using these unique words — that is, a keyword, a string
of keywords related to your question, or an exact phrase.
Using Boolean Connectors in Your Search
The Boolean search method allows you to type search expressions using the Boolean
connectors AND, OR, and NOT and the proximity connectors W/n, F/n, P/n, W/sen,
and W/par. (See below for explanation) These connectors indicate the relationship
that two or more terms in the search expression must have in a document in order for
the document to be included in your search results. To use Boolean connectors, simply
type your search expression using the Boolean connector that fits your specific search
criteria between the terms of your search expression.
Here is a list of Boolean connectors and a description of what each retrieves:
o AND - Placing the word AND between terms retrieves documents that contain
both of the terms. (For example, petrol and oil retrieves documents that
contain petrol and oil.)
o OR - Placing the word OR between terms will retrieve documents that contain
either or both of the terms. This is useful for entering synonyms or alternative
terms like child or dependent. (For example, petrol or oil retrieves documents
that contain either term or both terms.)
o NOT - Placing the word NOT between terms retrieves documents that contain
the first terms only if the second term does not appear. This connector is useful
when your keyword often appears in a context that is irrelevant to your
research. (For example, if you want to find documents concerning Maternity
leave only, the search expression Maternity not Paternity excludes documents
in which Paternity occurs in reference to parental leave.)
o W/n - Placing w/n between terms retrieves documents in which the first term
appears within 25 words of the second term (where n equals the number of
words between terms). (For example, petrol w/25 oil retrieves documents that
contain the words petrol and oil when they appear within 25 words of each
Advanced Search Using Boolean Technique
Page | 27
other.) Note: The value of n cannot exceed 127 words.
o W/sen ‐ Placing w/sen between terms retrieves documents that contain the
first terms within 20 words of the second term. (For example, home office
AND deduction w/sen expenses retrieves home office AND deduction within 20
words of expenses. Similarly, you can type in home office OR deduction w/sen
expenses to retrieve home office OR deduction within 20 words of expenses.)
o W/par ‐ Placing w/par between terms retrieves documents that contain the
first terms within 80 words of the second term. (For example, petrol station
w/par oil refinery retrieves petrol station within 80 words of oil refinery. For
example, home office AND deduction w/par expenses retrieves home office
AND deduction within 80 words of expenses. Similarly, you can type in home
office OR deduction w/par expenses to retrieve home office OR deduction
within 80 words of expenses.)
o F/n ‐ Placing f/n between terms retrieves documents in which the
follows the second term by no more than n words. (For example,
foreign retrieves documents containing both the words credit and
which the word credit follows the word foreign by no more
words.)(i.e. n = 2 in the example).
first term
credit f/2
foreign in
than two
o P/n ‐ Placing p/n between terms retrieves documents in which the first term
precedes the second term by no more than n words. For example, foreign p/2
credit retrieves documents containing both the words credit and foreign in
which the word foreign precedes the word credit by no more than two words.)
(i.e. n = 2 in the example).
Advanced Search Using Boolean Technique
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CCH Customer Training
At CCH we pride ourselves on offering a wide variety of complimentary training
options to help you become more efficient with your CCH Research.
The Training Team assists organisations of all sizes with training:
• We train new users,
• Show existing users new features and enhanced functionality,
• Demonstrate a variety of search strategies and show how to use our online
research products more efficiently.
Our Live web-based training system offers an economical and convenient way to
participate in a group training session facilitated by a CCH trainer.
•
•
Live online also ensures training is available to everyone from Students to
Senior Partners regardless of their location.
Our Live online trainers respond dynamically to the needs of the individuals in
every session.
Customised sessions can also be arranged to suit your specific needs with prior
consultation.
We tour the nation providing FREE Public Training Seminars in most capitals, several
times a year.
For more information visit :
or email:
http://www.cch.com.au/training [email protected]
24 hours a Day – self paced – online tutorials
Choose a time, place and pace that suits you. Easy to use step by step tutorials are
available at any time through the IntelliConnect Platform or from:
http://www.cch.com.au/training
CCH Customer Training
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IntelliConnect At A Glance - Find Your Information IntelliConnect At A Glance ‐ Find Your Information
Page | 30
IntelliConnect At A Glance – View and Manage Your Information IntelliConnect At A Glance – View and Manage Your Information
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