ICT:SWR Guidelines

Division of Information Technology
ICT: Significant Works Register - Qualification Criteria Guidelines
Service Request
ICT:SWR Assignment
ISIP Project
Low
Typically involves an understood, repeatable task/s
Medium
May involve new skills, technology and/or process
High & Transformational
Will involve new technology, skills and/or process
< 4 weeks, typically
>4 weeks, <6 months typically, although some activities may
extend up to 12 months elapsed time
>6 months
DIT
DIT, predominantly
External to DIT
Typically restricted to one skill set
Utilizes internal DIT resources
May require multiple technical skills, potentially extending to
include staff from the requesting business area, and/or external
vendors/consultants. Does not typically require high level project
delivery resources such as a PM or BA
Wide range of skills required including dedicated project
delivery personnel (PM, BA etc), technical implementation
staff, internal business experts and external
vendors/consultants
Low
Low to Medium, typically. There may be a limited number of
activities with an inherently high, but manageable risk
Potentially high, but managed
Intra-divisional, predominantly
Business-as-usual
Intra and inter-divisional
Business-as-usual, Grow or Transform
Enterprise
Transform
Yes
Yes, predominantly
However, provides a pathway for new EA standards to be
considered
Not necessarily
May require the development of new standards and/or
modification of existing standards
Existing
Existing or New
New
External to DIT
Internal to DIT, predominantly
Enterprise strategy
Delivery
Framework
Incident management
Specific DIT staff assigned as ‘Accountable’ and another as
‘Responsible’ for the activity. More complex assignments may be
coordinated by a dedicated Solution Coordinator
Project/Program
Governance
Service Delivery, DIT
ICT:SWR Committee & ‘Accountable’ staff member
ISIP Governance Committee; Project sponsor/SC
Complexity
Duration
Funding Source
Skill Set
Required
Risk
Impact
Alignment to
EA Standards
Currency of
Service
Driver
v2.2 Revised Aug 2014