Audience
Service
Student
ARIS
Assistive Technology
CMS Authoring
Communication Charging Information (IAS Internet Expense Management)
Communications Directory
CSU Replay
Data conferencing - Bridgit
Desktop Computer Environment Support (SOE)
Discount Purchasing
Disposal of IT Equipment
Eduroam
Email and Calendar
Fax Services
File Storage (P&S)
Forums
Google Search Appliance
Identity and Access Management (IGMS & Temporary Access & Operators Page)
Interaction Client
Internet Access (IAS Access Level)
IT Assistance and Technical Support
IT Induction
IT Purchasing for University Use
IT Purchasing for Work at Home and Personal Use
IT Service Disruption Page
Laboratory Computing Facilities
LANDesk
Laptop Lending
Large File Sending (Cloudstore)
Microsoft Office Communicator - Instant Messaging
Microsoft Student Advantage Program (Office365)
Papercut
Password Management
Personal Web Publishing Account (Athene(CSUSAP))
Pharos
Printing
Residential Student Room Telephones
Residential Wired Network
Residential Wireless Network
Single Sign-on (Shibboleth)
Software Downloads
Software Installation Rights
staff.csu
Technical Support for Videoconference Classes
Teleconferencing
Thin Client
Trim
Videoconferencing
Virtual Private Network
What's New
Wireless Network
Workspace Telephone
Workspace VOIP Telephone
Staff
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Student Facing
Staff Facing
32
45
Equivalent Function
Degraded Function
Not Applicable
27
5
19
Equivalent
Functionality
Yes
x
Yes
Yes
Yes
Yes
Yes
Yes
Yes
x
No
Yes
x
No
Yes
Yes
x
No
x
Yes
Yes
Yes
Yes
Yes
x
Yes
x
Yes
No
Yes
x
No
Yes
x
x
x
x
x
Yes
Yes
Yes
Yes
x
Yes
Yes
x
No
x
Yes
x
x
x
Notes
This is about is providing software/hardware to on campus students
Non-Network related Service
On-Campus service only
Free/Busy time not available through Outlook Web Access prior to Exchange 2013
On-Campus service only
No current ability to access without VPN. Plan to address through "P: and S: replacement" ICT-SWR?
Can't access IGMS off-campus without VPN. This is by design
Facilitates access to internet from inside the CSU Network Firewall
We don't provide equivalent to off-campus students. Currently considering VDI / virtual app store solution to help address the gap.
Desktop Client uses Domain authentication - Web interface less useful than client
We don't provide long term or off-campus computer lending.
Video Conferencing and File Transfer not available in Communicator Web Access
On-Campus service only
Changing passwords off campus has some issues. Local password and remote password don't sync.
On-Campus service only
On-Campus service only
On-Campus service only
On-Campus service only
On-Campus service only
On-Campus service only
No Web interface
Desktop VC not available from via Communicator Web Access - Conferences from outside organisations often require manual configuration
Facilitates access to CSU Network from Outside CSU Network
On-Campus service only
On-Campus service only
Equivalent Funcionality - Key
x -- Not applicable to this service - Only used on CSU Network
Yes -- The service has the same or equivalent functionality outside the CSU network
No -- Less functionality when used from outside the network
Service Owner
Enterprise Architecture
Personal Computing
Applications
Communications Technology
Communications Technology
Applications
Personal Computing
Personal Computing
Computer Shop
Computer Shop
Communications Technology
Infrastructure
Communications Technology
Infrastructure
Applications
Infrastructure
Applications
Communications Technology
Communications Technology
Client Services
Client Services
Computer Shop
Computer Shop
Applications
Personal Computing
Client Services
Personal Computing
Infrastructure
Infrastructure
Infrastructure
Personal Computing
Applications
Infrastructure
Personal Computing
Personal Computing
Communications Technology
Communications Technology
Communications Technology
Infrastructure
Personal Computing
Personal Computing
Applications
Client Services
Communications Technology
Personal Computing
Enterprise Architecture
Communications Technology
Communications Technology
Applications
Communications Technology
Communications Technology
Communications Technology