Matakuliah
Tahun
: V0246 - Operasional Tata Hidang 1
: 2009-2010
Review & Question
Pertemuan 8
1. “Would you like a cocktail?” “Will you have dessert?”
What are these called?
2. The one major advantage of foodservice team is?
3. What will be your policy in handling guest complaints
about the food (the steak is too tough, my soup is cold)?
Bina Nusantara University
3