CSU Replay – Interact 2 Guide June 2015 Division of Information Technology Charles Sturt University CSU Replay policies and guidelines ................................................................. 1 Technical support ........................................................................................... 1 ADDING THE CSU REPLAY TOOL INTO INTERACT 2 ...................................... 2 Overview ....................................................................................................... 2 Before you begin ............................................................................................ 2 Activating the CSU Replay tool in Interact 2 .................................................... 2 Subject Sites ..................................................................................................... 3 Organisation Sites ............................................................................................. 4 Opening CSU Replay course portal within interact 2 ....................................... 6 Non-presenter View ......................................................................................... 6 Presenter View .............................................................................................. 7 Recordings Tab ................................................................................................. 8 Reports Tab ...................................................................................................... 9 Troubleshooting display problems in Interact 2 ............................................ 10 CSU Replay policies and guidelines It is your responsibility to be familiar with and adhere to all CSU Replay policies and guidelines. Links to the policy and guidelines are available from the What Is This Service section of the CSU Replay IT Service catalogue entry at http://www.csu.edu.au/division/dit/services/servicecatalogue/for-staff/teaching-tech-support and select the CSU Replay link Technical support IT Service Desk Monday to Friday - 8am - 6pm (GMT+10) Local Call Australia wide: 1300 653 088 International: + 612 6338 4357 CSU Internal: 84357 Page 1 of 10 Adding the CSU Replay tool into Interact 2 Overview CSU Replay recordings can be added to your Interact 2 site by several methods depending on the type of Interact site and whether or not you wish to see more than one CSU Replay repository in your Interact 2 site. Before you begin Before you can activate the CSU Replay tool in Interact 2, you must first have a CSU Replay site created for you. Some schools have this process done for you automatically, and others require you to Opt-in for CSU Replay. To Opt-in for CSU Replay, please fill out a learning and teaching booking form located on the CSU Replay Service Catalogue site. The direct link for this form is http://www.csu.edu.au/division/dit/forms/csu-replay/registration-form.htm When the CSU Replay site is created, you will receive a confirmation email. Activating the CSU Replay tool in Interact 2 After you have received a confirmation email from the Division of Information Technology (DIT) that your CSU Replay site has been created, you can add the tool to your Interact 2 site. Before proceeding, you need to identify whether this is a Subject site or an Organisation site. When looking at the left side of your Interact 2 site, you will see the name of the site listed. If this site begins with an S- then it is a Subject site, if this begins with an O- then this is an organisation site. Page 2 of 10 Subject Sites If you have received your CSU Replay site creation email, you need to turn on the CSU Replay tool in Interact 2. You will need to be in Edit Mode in Interact 2 to complete this. To turn on Edit Mode go to the top right hand corner of your Interact 2 site and if edit mode is Off, click the button to turn it on. Next, click on the + sign in the grey toolbar on the left hand side and select tool link. Type “CSU Replay” in the name box and choose CSU Replay from the drop down menu. Page 3 of 10 Tick the Available to Users box to enable students to see the link and press submit. This will place CSU Replay in the right hand menu. You can change the order of the items in this menu be moving your mouse over the arrows on the left of the field you wish to move and drag this to the new position. With the CSU Replay link added this way, members of the subject will not have to sign in again to watch the CSU Replay recordings as they have already signed in to Interact 2 and this successful authentication is shared with the CSU Replay server. Organisation Sites To add the CSU Replay link in an organisation site, or if you wish to have a second CSU Replay link in a subject site, you have to add the CSU Replay link manually into Interact 2. You will have received a confirmation email from the Division of Information Technology that contains the direct link to your CSU Replay site. Highlight the text of the URL for the CSU Replay site and copy this to your clipboard Please Note: If you are using WebOutlook for your email, please treat this URL as text and do not right click and copy URL. WebOutlook changes the URL to one going through outlook and if you use the copy URL right click option students and other staff will be unable to see the recordings. The correct URL will look similar to this: https://ecessprod.csu.edu.au:8443/ess/portal/section/4145071a-9056-4f46-b99bc42d9c5996fe The URL that WebOutlook creates will look like this https://weboutlook.csu.edu.au/owa/redir.aspx?C=GO7dE32QZUieBMLBX7_ttxLc3dO T8tFIEDQ0PSYbxiRc66VqFxhgbcGEHH54zYtBKc2m6p6Om88.&URL=https%3a%2f% 2fecessprod.csu.edu.au%3a8443%2fess%2fportal%2fsection%2f4145071a-9056-4f46b99b-c42d9c5996fe Page 4 of 10 Click on the + sign and select web link Type CSU Replay in the Name field Paste the URL supplied for you course in the URL field Tick the Available to Users box Press submit. Please note: Adding the link with this method will not automatically authenticate users and will present a login screen when the link is clicked on. Staff and students wishing to watch the recordings will be required to enter their CSU credentials at this screen. Page 5 of 10 Opening CSU Replay course portal within interact 2 CSU Replay has a different view depending on the permissions of the person accessing the link. The presenter of the course receives access to analytical information and special tools that everyone else does not see. Non-presenter View Students and other staff who are not listed in the CSU Replay server as a presenter receive a listing of the recordings as well as quick access to any bookmarks that they have made on any recording in the course as well as seeing any discussion points. Bookmarks made by user Discussions for recordings viewable by everyone List of recordings Play streaming version of recording Direct download of audio or video of recording. Clicking this will save the media file to your computer. Pressing the Play button will launch the selected recording in a new window. Page 6 of 10 Presenter View When a presenter accesses the CSU Replay link they have access to several extra tools as well as viewing analytical information. Overview of views of all recordings Discussions Recordings or Reports tabs List of recordings Play button Information toolbar Analytical summary for currently selected recording Scroll bar to see more recordings (visible when you mouse over) The Overview of views for all recordings lists recordings by date and graphs unique and cumulative views for those recordings by default. This information can also display access information for all recordings by week by choosing this in the drop down menu Page 7 of 10 The discussions area shows an overview of discussions made from all people accessing recording. Clicking on one of these discussion points will launch the recording that the discussion was added to and start the recording at the point the discussion was created. Recordings Tab The recordings and reports tab changes the view of the lower part of the screen. When the Course Echoes tab is sellected (default) the screen displays a list of the recordings on the left hand side, and specific information about the sellected recording on the right hand side. The right hand side by default displays analytical information about the currently selected recording with the number of unique and cumulative view for that recording as the type of discussion activity occurring for that recording. A heat map is also included to help you identify portions of the recording that are being watched more than others. With red being the “hottest” and blue the “coolest” portion of the recording. Clicking on any location of the heat map will take you to that portion of the recording for you to review. Page 8 of 10 Clicking on the Information button will change this panel to information about the recording. From here you can: Download the audio or video to your computer Make the recording unavailable to students Give a description to the recording Get the Embed Code to directly place this recording inside a web page (including an Interact 2 module or announcement). Reports Tab The Reports tab will display detailed information on access by students to the recordings. This can display an aggregate of access by students or specific information on one student. You can press the export button at the bottom of the screen to download a zip file with this information into CSV files that are viewable in Microsoft Excel. Page 9 of 10 Troubleshooting display problems in Interact 2 If your Interact 2 subject site CSU Replay link does not work please first confirm that you have had a CSU Replay site created. If this is a merged Interact 2 site we may have the wrong site code on the CSU Replay server. To rectify this Contact the Division of Information Technology Service Desk on 84357 or use the selfservice portal at https://itilweb.csu.edu.au/webaccess and provide us with the following information: Get the name of the site as it is displayed in Interact 2 (e.g. S-ACC100_201530_B_D) From the notification email that was sent to you by the Division of Information Technology when the CSU Replay site was created, please copy the subject name and provide this name to the Service Desk. We will then relink the correct CSU Replay site to your Interact 2 subject site and notify you when this has been completed for you to test. Page 10 of 10
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