VoIP
Polycom IP330 IP6000
VoIP Phone
Phone
Polycom
IP330 VoIP Phone
Quick User Guide
Division of
Information Technology
Quick
User Guide
Basic Phone Features
Polycom IP6000 Conference
Customizing Your Phone
Basic
Phone
Features
VoIP
Phone
Customizing Your Phone
BASIC PHONE FEATURES
QuickPHONE
User Guide
BASIC
FEATURES
PLACING A CALL
Using
Handset:
Basic the
Phone
PLACING
AFeatures
CALL
Pick
up the handset
and enter the number or
Customising
Your Phone
Using the Handset:
enter the number first, and then pick up the
Pick up the handset and enter the number or
handset.
BASIC
FEATURES
enter
the PHONE
number first,
and then pick up the
Using the hands-free Speakerphone:
handset.
PLACING
A CALL
1.With
the handset
on-hook, press:
Using
the
hands-free
Speakerphone:
the hands-free
- Using
any assigned
line key,Speakerphone:
or
1.With
the handset
on-hook, press:
1.
Simply
press:
- the New Call soft key
- any
assigned
or or
-the
Phone line key,
button,

Dial
the
number
soft key.
-the
New
Call
-2.
the
New
Call
soft key
2.
Dial
the
number.
dialthe
thenumber
number, and then press
2.or
Dial
Or
dial the
number, and then press the Dial

Using
optional and
Headset:
or
dial
thekey.
number,
then press
soft
1.With the headset connected, press:
Using the optional Headset:
A CALL
- ANSWERING
any assigned line key,
or
1.With the headset connected, press:
- Using
the New
soft key.
theCall
Speakerphone:
- any assigned line key, or
Press:
-2.
the
New Call soft key.
Press
- The
Phone
button, or
- The Answer soft key.
Dial the number
2.3.Press
dialthe
thenumber
number,
then press
Incoming
calls
mayand
be ignored
by pressing
3.Or
Dial

the Reject soft key during ringing.
OrDuring
dial the
number,
andalternate
then press
a call,
you can
between
handset, headset, or hands-free modes by
ENDING
CALL
During
a call,Ayou
can alternate between
pressing the
or
keys, or picking up
handset,
headset,
or hands-free modes by
Using
the Speakerphone:
the
handset.
Press the
Phone or
button
pressing
the
keys, or picking up
soft key.
Or handset.
press the End A
CallCALL
the
ANSWERING
Using the Handset:
ANSWERING
A CALL
Pick up the handset
Using the Handset:
Pick up the handset
MICROPHONE
MUTE
Using the Speakerphone:
Press: a call, press
During
. You can hear all
Using the Speakerphone:
other
while Mute is enabled.
,parties
or
Press:
- the line key, or
-To
, Answer
oroff Mute,
turn
again.
- the
soft press
key.
- the line key, or
Using
the optional
Headset:
-CALL
the Answer
softAND
key.
HOLD
RESUME
Press
Using
the
optional
Headset:
1. During a call, press the Hold soft key.
soft
may be
ignored
pressing
Press
2.Incoming
Press thecalls
Resume
key by
to resume
thecall.
Ignore, then the Reject soft key during
the
Incoming
ringing. calls may be ignored by pressing
the Ignore, then the Reject soft key during
CALL
TRANSFER
ringing.
ENDING A CALL
1. During a call, press the Trnsfer soft key
Using the Handset:
ENDING
A CALL
(the active call
is placed on hold).
Hang up or press the End Call soft key.
2.
Place
a
call
to
the party to which you
Using the Handset:
want
to
transfer
Using
the
Speakerphone:
Hang up or press the
the call.
End Call soft key.
3.
After
speaking
the second
Press
or the with
End Call
soft key.party,
Using
press the
the Speakerphone:
More soft key, then the Trnsfer
Using
optional
Press
EndHeadset:
Call
soft
key.

soft the
keyor
tothe
complete
the
transfer.
Press
or the End Call soft key.
Using the optional Headset:
Press the Blind soft key to transfer the
MICROPHONE
Press
or the
EndMUTE
Call
softsecond
key. party.
call without
speaking
to the
During a call, press MUTE
. Mute applies to all
MICROPHONE
Transferhandset,
may be headset,
cancelledand
during
modes:
hands-free. You
During
a call,
press
. Mute
establishment
by pressing
theapplies
Cancel
can
hear
all other
parties
while
Mute to
is all
modes:
handset,
headset,
and
hands-free.

soft key. The original call is resumed. You
enabled.
can hear all other parties while Mute is
To turn off Mute, press
again.
enabled.
REDIAL
CALL
HOLD
To
turn off
Mute,AND
press RESUME
again.
Press the Redial
key to redial the
1. During
a call,AND
press RESUME
CALL
HOLD
most recently
dialled number.
2. Press
again, the Resume soft key, or
1. During a call, press
the
line
key
to
resume
the call.
CONFERENCE
CALLS
2.
Pressa call again,
the
Resume
soft
or
When
has been
on
hold for
ankey,
extended
the
line
key
to
resume
the
call.
LOCAL
CALLS
period of CONFERENCE
time, both visual and
audible alerts
When
a calla has
been onlocal
holdconference
for an extended
To
create
three-way
call:
may
appear.
period
1. Call of
thetime,
first both
party.visual and audible alerts
LOCAL
CONFERENCE
CALLS*
may
appear.
soft key, then
press the
2.
Press
More
To create
asoft
three-way
local CALLS*
conference
call:
Confrnc
key to create
a new call (the
LOCAL
CONFERENCE
1. Call call
the is
first
party.
active
placed
on hold).
To
create
a
three-way
localtoconference
call:
2. Place
Press athe
softsecond
key
create a new
call
3.
callConf
to the
party.
1.(the
Callactive
the first
party.
is placed
onanswers,
hold). press
4. When thecall
second
party
2.3.Press
Conf
softsecond
key to create
Placethe
a call
to the
party. a new call
(the active call is placed on hold).
3. Place a call to the second party.
the Confrnc soft key again to join all
4. When the second party answers, press the
parties in the conference.
Conf soft key again to join all parties in the
4.conference.
When the second party answers, press the
Whensoft
a conference
has
been
established,
Conf
key again to
join
all parties
in the

pressing
Split soft
will
split the
When athe
conference
haskey
been
established,
conference.
conference
into
twosoft
calls
onwill
hold.
pressing the
Split
key
split the
When
a conference
been
established,
conference
into twohas
calls
on hold.
pressingthe
thecall
Split
split the
Placing
onsoft
holdkey
on will
the conference
conference
into
two
calls
on
hold.
originator’s
place
theconference
other
Placing thephone
call onwill
hold
on the
parties
in the phone
conference
on hold.
originator’s
will place
the other parties
Placing
the call on on
hold
on the conference
in the conference
hold.
originator’s
phone
will
place
other
parties
A conference may be created the
at any
time
in
the
conference
on
hold.
between
an active
and a call
is
A conference
maycall
be created
at which
any time
on
hold (onanthe
samecall
lineand
or another
line)is on
between
active
a call which
Ahold
conference
may More,
be
created
at
time
by
pressing
More,
theany
Join
(on the
same
line
orthen
another
line)
by
between
an
active
call
and
a
call
which
is on

soft key.the Join soft key.
pressing
hold (on the same line or another line) by
pressing
the
Join
soft
Ending
call
on
the
conference
Endingthe
the
call
on
thekey.
conference originator’s
originator’s
phonethe
willother
allowparties
the other
phone will allow
to continue
Ending
thecontinue
call on the
parties
to
theconference
conference.originator’s
the conference.
phone will allow the other parties to continue
the
conference.
3+
PERSON
CONFERENCE CALL
CALL
TRANSFER
1.Call
During
a call, press Bridge
the Trans
soft key
(the
1.
the
Conference
(37555
), and
CALL
TRANSFER
active
call
is
placed
on
hold)
follow the prompts to create a conference.
1. During
call,topress
the Trans
soft key
(the
Placeyou
aacall
the party
to which
you
2.2.Once
hear on-hold
music,
place
thewant
active
call
is
placed
on
hold)
to transferbridge
the call.
conference
on hold.
2. Place
a call to the
party to
whichparty,
you want
After
with
second
3.3.Call
thespeaking
first party
youthe
need
to dial in. press
to
transfer
the
call.
Transthe
soft
keyoftothe
complete
the transfer.
4.the
Inform
user
conference
code
3. After speaking with the second party, press
(usually your phone number) and tell the
Press
thesoft
Blind
key to transfer
the call
the
Trans
keysoft
to complete
the transfer.
party you will transfer them through to the
without speaking to the second party.
conference
bridge
Press the Blind
soft key to transfer the call

5.without
Press
the
More
speaking
tosoft
the key
second
party.
Transfer may be cancelled
during

6.establishment
Press the Trnsfer
soft
key
by pressing the Cancel soft
soft keyduring
may
be cancelled
7.Transfer
PressThe
the
Blind
key.
original
call is resumed.
by pressing
the Cancel soft
8.establishment
Enter 37555 and
press Send
TheFORWARDING
original
resumed.
9.key.
Repeat
steps 3 call
to 8isfor
each person you
CALL
wish
to dial call
intoforwarding:
the conference.
To enable
CALL
10.
OnceFORWARDING
you have dialled everybody in,
1. enable
Press
Features,
and
To
call forwarding:
softselect
key to
take theand
press
the Resume
then
Forward.
conference
1. Press bridge off
andhold.
select Features, and
2. Select
a Forwarding Type from Always, No
then
Forward.
Answer, and Busy
2. Select a Forwarding Type from Always, No
3. Press andwith
Answer,
Busycontact highlighted, enter
phone number then press ok soft key..
3. Press
with contact highlighted, enter
4. Press
the then
to highlight
phone
number
press okdisabled
soft key..
CUSTOMISING
YOUR PHONE
5. Press
, press the up arrow to change to
enabled, then press the ok soft key
5.6.Press
, press the
up arrow
to change
VOLUME
ADJUSTMENT
For No Answer,
press
the down
arrow to
enabled,
then press
the adjust
ok softhands-free
key
Press
thepress
volume
keys
again,
entertothe
amount of rings
6.
For
No
Answer,
press
the
down
arrow
speaker
during
a call.
beforevolume
forwarding
then
press ok soft key
again, press
enter the amount of rings
Pressing
these keys
idle
state
adjusts
the
7. Press
then in
ok
soft
key ok
to
save.
A
before
forwarding
then
press
soft key
ringer
volume.
moving arrow icon appears for that line to
7.confirm
Press Callthen
ok soft key
to save. A
Forwarding
is enabled.
Hands-free
volume
be line to
moving arrow
icon settings
appears will
for that
maintained
across
calls,
and
will
not
To
disable
call
forwarding:
confirm Call Forwarding is enabled.
change
back
to
defaults
once
a
call
is
1. Press
and select Features,
and
To disable call forwarding:
completed
then Forward.
1.2.Press
and Type
selectfrom
Features,
andNo
Select a Forwarding
Always,
ADDITONAL
FEATURES
then
Forward.
Answer, and Busy.
2. Select a Forwarding Type from Always, No
3. Press and
theINTO
Disable
soft key.
Answer,
Busy. THE
LOGGING
PHONE
1.3.4.Press
Call 981
Press
to highlight
enabled, press
,
the Disable
soft key.
2.press
Enter
your
and password
down
toextension
select disabled
and pressasok
4.soft
Press
highlight
press
prompted,
pressenabled,
# (i.e. xtn
99999 ,
key to then
press
down
to
select
disabled
and
press
PIN 0000 would enter 999990000#) ok
5.
Press
then
ok account
soft key to save
3.softIfkey
asked for
“User
verification”
your
forwarding
isok
not
available
on shared
5.Call
Press
thenenter
soft
keyPIN
to again,
save
followed
by
the
#
key
(i.e.
0000#)
lines.
forwarding
not available
shared
4.CallYou
are nowislogged
into theon
phone.
REDIAL
lines.
LOGGING
OUTtoOF
THEthePHONE
Press
display
Placed Call list.
REDIAL
1.Press
Call 982and
toand
display
thepassword
Placed
2.Press
Enterdown
your extension
and
as list.
or hold
to
scroll
to Call
search
Press
and
prompted,
then
press
#
(i.e.
xtn
99999
for the desired number, and then press the
or
hold
down
and
to scroll to search
PIN
would
enter 999990000#)
Dial
key0000
again.
for
the
desired
number,
and
3. If asked for “User accountthen press the
Dialverification”
key again. enter your PIN again,
DO NOT DISTURB
followed by the # key (i.e. 0000#)
Press
and select
Features,
and then
4.DO
You
are now
logged
out of
the phone
NOT
DISTURB
select Do not disturb to prevent the phone
Press
select
Features,
and
from ringing
on and
incoming
A you
Do Not
Logging
into the
phone
willcalls.
allow
to then
select
Do
not
disturb
to
prevent
the
phone
Disturb
icon
appears
for allnumber,
lines toas
confirm
make
calls
from
your own
well
from
on
incoming
calls. A Do Not
that
Do
Notown
Disturb
is enabled.
as
useringing
your
dialling
privileges.
Disturb icon appears for all lines to confirm
Press
andis select
Features, and then
that
Do Not Disturb
enabled.
select
Soft keys
aredisturb
the buttons
appear
Do not
againthat
to turn
off Do Not
Press
and select
Features,
and then
under
the LCD screen.
The soft
key function
Disturb.
select
Do
not
disturb
again
to
turn
off
Do Not
is what appears just above the buttons on
If
Do
Not
Disturb
is
configured
on
the
call
Disturb.
the LCD screen.
server, then particulars may vary.
If Do Not Disturb is configured on the call
server, then particulars may vary.