Presentation

TelePresence Virtual
Meetings
How Cisco Supports Virtual
Meetings with Customers
A Cisco on Cisco Case Study: Inside Cisco IT
Presentation_ID
© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
1
Overview
ƒ Challenge
Meet with more customers and reduce employee travel
ƒ Solution
Cisco TelePresence Meeting solution in major Cisco offices
ƒ Results
Enhanced customer relationships, accelerate sales, reduced
travel costs, and more efficient communications
ƒ Next Steps
Support for multipoint virtual meetings
Presentation_ID
© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
2
Challenge
Meet with More Customers while
Reducing Travel
ƒ Give customers more
opportunities to meet with
Cisco experts
ƒ Reduce travel time and costs
ƒ Improve efficiency of internal
meetings for dispersed teams
ƒ Provide a new option for
communicating in an emergency
Presentation_ID
© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
3
Solution
Cisco TelePresence Meeting Solution
ƒ 110 Cisco TelePresence 3000
endpoints worldwide
ƒ Supports virtual meetings
with “same room” experience
ƒ Integrates with
Cisco CallManager and
Cisco Unified IP Phone
ƒ Simple process for room
scheduling and call launch
ƒ WAN circuit upgrades where
needed to deliver high quality levels
Presentation_ID
© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
4
Solution
Cisco
TelePresence
Manager
Cisco Unified
CallManager
Initiate
a call
Cisco Codec
Initiate
a call
Cisco Codec
Microsoft
Exchange
Room Schedule
in Microsoft Outlook
Presentation_ID
© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
5
Results
More Communication,
Less Travel
ƒ Enhanced customer
relationships
ƒ US$50 million in new
annual
revenues from shorter
sales cycles
ƒ US$20 million annual
savings in travel costs
ƒ Increased employee
productivity
ƒ New communications tool
for emergency response
Presentation_ID
© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
6
Next Steps
Reach More Customers and Employees
ƒ Support multipoint meetings with 30+ active sessions
ƒ Allow simultaneous broadcasts to customers and
employees in multiple briefing centers
Presentation_ID
© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
7
To read the entire case study, or for additional Cisco IT case studies on a
variety of business solutions, visit Cisco on Cisco: Inside Cisco IT
www.cisco.com/go/ciscoit
Presentation_ID
© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
8