Interact2 Staff and Student Survey
Results Analysis
August 2015
Prepared by the Division of Student Learning
(Adaptive Learning and Teaching Services,
Learning Technologies Unit)
Ian Holder, Adaptive Learning and Teaching Analyst
Page 1
Interact2 Survey: Key Themes
Executive Summary:
Online surveys were conducted with staff and students across the university on the new Blackboard
features and tools in Interact2: 146 staff and 825 students completed the surveys (there were separate
surveys for staff and students). The deadline for completing the surveys was Monday, June 1.
The majority of the staff and students who completed the survey were accepting of the impact of the new
features and tools of Blackboard on their teaching and learning. Staff reported that the Announcement,
Structuring Content Management, Email and Discussion Board tools were viewed as having the most
helpful impact on their teaching; among students the Announcement, My Grade and Discussion Board tools
were viewed as having the most helpful impact on their learning. Staff reported that the Content
Management and Discussion Board tools were viewed as having the least helpful impact on their teaching,
with student responses reporting the Discussion Boards and Blogs as having the least helpful impact on
their learning. It should be noted that the tools with the least helpful impact on teaching had much lower
percentage response rates than the tools with the most helpful impact on teaching.
The usability, appearance and improved functionality of the Blackboard features and tools were reported
as positives on the move to Interact2 by both staff and students. Issues with the Blackboard features and
tools mentioned were technical issues, issues with particular technologies and a loss of functionality with
certain tools, particularly the Discussion Boards, compared to the functionality available in Interact. The
majority of students reported that their Interact2 subject sites made use of different formats, media and
activities. The majority of students also rated as valuable the abilities to both select, collect and download
content to a single folder either online or on a mobile/laptop and to print all online modules with the click
of a button.
As Interact2 was launched across the university in 201530 neutral scores are included in the totals of
acceptance of the tools to teaching and learning given the natural resistance to new technologies; the score
excluding neutral has been provided in parentheses after the total in the key themes summary below for
completeness.
A more comprehensive survey on the Blackboard features and tools in Interact2 will be conducted in the
first half of 2016. As well as additional in-depth questions, based on an analysis of the responses from this
survey changes will be made to the phrasing of the open-ended questions relating to the most helpful and
least helpful Blackboard feature or tool. With the question relating to the most helpful feature particularly,
respondents provided only the name of the tool or feature which the previous quantitative questions with
a Likert scale on the helpfulness of the features and tools had already given. The open-ended questions will
seek to elicit the positives and where room for improvement exists to enable a better understanding of
staff and student use of Interact2.
The Division of Student Learning has been liaising with Blackboard since Interact2’s deployment to
implement system improvements and raise technical issues, and some of the features desired by survey
respondents (eg the inability to reply to discussion forum posts via email) have already been raised by DSL
with Blackboard for consideration of inclusion in future releases. DSL will continue to raise requests with
Blackboard for improvements based on feedback from staff and students. An example from this survey has
been DSL requesting the notification of replies to specific discussion forum posts [as opposed to forum
threads] and the ability to automatically subscribe users to email alerts for discussion forums as raised by
students and staff in this survey.
Page 2
Interact2 Survey: Key Themes
A number of the functionalities mentioned as missing or desired by respondents are available within
Blackboard via customised settings; professional development of staff and reminders of the help and
features available may assist in the deployment of desired functionality within subject sites and further
improve staff and student’s satisfaction with Interact2.
Note: scores excluding neutral has been provided in parentheses after the total score provided, as per the
reasons outlined in the Executive Summary.
Staff Key Themes:

Impact of the new features and tools of Blackboard on Teaching
69% (37%) of staff who completed the survey were accepting of the impact of the new features and
tools of Blackboard on their teaching. 27% rated the new features and tools as unhelpful or very
unhelpful; 4% could not say [see appendix A1.10].
Staff from the Faculties of Arts and Business had the most positive view on the helpfulness of the
impact of the new features and tools of Blackboard on their teaching; the Faculty of Science had the
least positive view [see A2.1a].

Tools/Features With Most Helpful Impact on Teaching
The following tools received the highest percentage of staff respondents accepting of the impact of
these tools on their teaching:
o Announcements: 85% (66%) [see A1.6]
o Tools for structuring content: 74% (55%) [see A1.4]
o Emails: 71% (45%) [see A1.6]
o Discussion Boards: 58% (41%) [see A1.7]
The Faculties of Arts and Business had a fewer percentage of staff reporting these tools as having an
unhelpful impact compared to the Faculties of Education and Science [see A2.2]. More Course
Directors found the tools for structuring content unhelpful than neutral, though the number of Course
Directors respondents was small [see A2.3a].

Tools/Features With Least Helpful Impact on Teaching
The following tools received the highest percentage of staff respondents rating them as having an
unhelpful or very unhelpful impact on their teaching:
o Discussion Boards and Chat: 27% [see A1.7]
o Facility for Storing / Managing Content: 26% [see A1.4]
o Tools for Structuring Content, Management Tools (e.g. Calendar, Contacts, Tasks) and Groups:
21% [see A1.4]
o Tools for Creating Content: 20% [see A1.4]
Note that the tools with the least helpful impact on teaching had much lower percentages than the
tools with the most helpful impact on teaching.
A higher proportion of Course Directors found the Discussion Boards, Chat, Management Tools,
Groups and Tools for Creating Content helpful compared to Academic Staff and Subject Coordinators/Convenors (noting the number of Course Directors respondents was small) [see A2.3j,
A2.3m, A2.3d, A2.3e, A2.3b].
Page 3
Interact2 Survey: Key Themes


The newness of the system is reflected in that between a quarter and half of staff could not say the
impact of Management Tools (e.g. Calendar, Contacts, Tasks), Groups, Site Messages, Tests / Surveys /
Quizzes, Course Reports / Statistics, Chat, Adaptive Release, Performance Dashboard and Retention
Centre on their teaching [see A1.5 – A1.9]
The newness of the system is further reflected in that half of staff (or more) could not say the impact
of Wikis, Review Status, Virtual Classroom, Blogs and Achievements on their teaching [see A1.7 – A1.9].
All faculties recorded a proportion of respondents who could not comment on these of above 50% [see
A2.2i, A2.2t, A2.2k, A2.2o].
Course Directors (noting the number of Course Directors respondents was small) had recorded a
proportion of respondents who could not comment on these of below 50% for Wikis, Review Status
[0%], Virtual Classroom, Blogs and Achievements; Academic Staff and Subject Co-ordinators/Convenors
all recorded a proportion of respondents who could not comment on these of above 50% [see A2.3i,
A2.3t, A2.3k, A2.3o].
Open-Ended Question Analysis

Overall, do you have any further comments on the impact of the new features and tools of
Blackboard on your teaching?
See A1.11 for respondent numbers by theme.




staff requested more Support and Training: some staff reported not being satisfied with the
level of training, the help materials or the availability of expert support; some staff also raised
the need for student support for Interact2
issues with the usability of Interact2 were raised: Interact2 was described by some as
cumbersome, requiring extra clicks to get places, more difficult to use and not intuitive
some staff reported the Discussion Boards were worse than those in Interact 1, being less userfriendly and cumbersome to use. Some staff provided comments that their students had
provided the same feedback to them
The best feature / feature I find most valuable in Blackboard is …
See A1.12 for respondent numbers by theme. Staff referenced the appearance and flexibility/usability
of Interact2 here, in addition to tools and features; and generally only provided a feature or tool as the
answer – little expansion or further information was provided on the tools and features.




Some staff reported the Content Creation tools and features as valuable, noting it was easy to
upload and edit content, the tools allows the use of a variety of ways to build content, its userfriendliness and the ease of structuring content
the Appearance of Interact2, particularly compared to Interact, was seen as valuable: the
Dashboard was appreciated and staff responded that Interact2 looks better, is better organised
and looks more professional
the Discussion Boards were reported as valuable
the Flexibility and Usability of Interact2, particular it being easy to structure and setup for
individual subjects, flexibility in naming and organisation of resources, and improved overall
tools and features
Page 4
Interact2 Survey: Key Themes


other features and tools mentioned as valuable included Announcements, the Analytics
available, Grade Centre, the Student View and Adaptive Release
The feature I find least valuable in Blackboard is …
See table A1.13 for respondent numbers by theme. Staff referenced lack of flexibility/usability of
Interact2 here, in addition to tools and features.






the Discussion Boards were seen as clumsy and not-intuitive, requiring a lot of clicks, and less
functional than Interact [although it should be noted that some of the functionality thought
lost is available in Interact2 via customising settings] – the inability to reply to posts via email
was given as an example of lost useful functionality
comments on the lack of Functionality and Usability covered a large range of areas including
slowness of the system, the large number of steps involved to complete tasks, the system not
being intuitive, and the lack of training and support for staff
Grade Centre: entering marks was an example given; there was no further explanation from
most respondents
technical issues using Chat were raised by staff
other features reported as not useful were Content Collection, Quizzes and Tests and
Announcements; tools not working and technology issues were also raised here, including
issues with BYOD support and the App
What has been positive about the move from Interact to Interact2?
See A1.14 for respondent numbers by theme.





better Functionality with regard to subject customisation, greater flexibility and capabilities
better tools and features and improved analytics were examples given by staff
the change in Appearance and Layout with Interact2 looking less cluttered and more
organised, more modern, and better visually compared to Interact
the Usability of Interact2 was also rated as a positive – staff provided examples of it being
easier to setup and add content in Interact2, and saw Interact2 as more intuitive than Interact;
other staff commented on the appreciation of the support and training provided to them from
DSL and Educational Designers and Support Officers, and the ease of transition to Interact2
What could be improved in a future version of Interact2?
See A1.15 for respondent numbers by theme.


staff requested more and better Training and Support – giving example such as a structured
training programme, more training and training styles [e.g. 1-on-1, in-person] available, more
support available and CSU-customised help documents [not the US or generic ones]
various improvements in Usability were provided: the main areas noted were fixing technical
issues that meant the site or tools were not available, less involved processes [e.g. copying
materials, adding users] and improving the navigation
Page 5
Interact2 Survey: Key Themes

the Discussion Boards functionality was requested to be improved– suggestions given were
allowing responses to posts via email and returning to the Interact Discussion Forum style [note
that a “tree” view of the discussion boards is available in Interact2: some staff may not be
aware of this setting]
Page 6
Interact2 Survey: Key Themes
Student Key Themes:

Satisfaction with the ease-of-use of Interact2
76% (58%) of students who completed the survey accepted Interact2’s ease-of-use; 24% were
dissatisfied or very dissatisfied [see appendix A3.1].
Comparing responses by students’ study mode and study levels, on-campus and undergraduate (Year 1)
students had the most positive view on their satisfaction with the ease-of-use of Interact2; mixed mode
and undergraduate (Year 3) students had the least positive view [see A4.1b, A4.1c] possible reflecting
the transition from Interact to Interact2.

Interact2 Sites made use of different formats, media and activities
84% (64%) of students accepted that the learning content on their site made use of different formats,
media and activities; 15% disagreed [see A3.9].

Ability to select, collect and download content to a single folder online or on a laptop / mobile
86% of students rated as very valuable, valuable or somewhat valuable the ability to select, collect and
download content to a single folder online or on a laptop / mobile [see A3.11].
Students across faculties, modes and degree programmes rated this as valuable [see A4.8a-c], with
students over 60 rating it as slightly less valuable than other age groups [see A4.8e].

Print all online modules by clicking a single button
85% of students would find it very valuable, valuable or somewhat valuable to print all online modules
by clicking a single button [see A3.12].
Students across faculties, modes, study levels and age ranges rated this as valuable [see A4.9], although
a higher proportion of postgraduate coursework students rated it as of little value compared to other
study levels -- although note the number of postgraduate coursework respondents was small [see
A4.9c].

Tools/Features with Highest Helpful Impact on the Learning Experience [see A3.10]
The following tools received the highest percentage of student respondents accepting of the impact of
these tools on their learning:
o Announcements: 89% (72%)
o My Grades: 83% (63%)
o Discussion Boards: 74% (52%)
My Grades and Announcements were seen across faculties, modes, degree programmes,
international/domestic study and age ranges as helpful [see A4.3, A4.4, A4.5, A4.6 and A4.7]

Tools/Features with Least Helpful Impact on the Learning Experience [see A3.10]
The following tools received the highest percentage of student respondents rating them as having an
unhelpful or very unhelpful impact on their teaching:
o Discussion Boards: 24%
o Blogs: 18%
Page 7
Interact2 Survey: Key Themes
The Discussion Boards had a higher proportion of distance and on-campus students rating them as
having a helpful impact on their learning experience compared to mixed mode students [see A4.4b],
and a higher proportion of undergraduate (Year 1) and postgraduate (coursework and research)
students rated Discussion Boards as having a helpful impact on their learning experience than other
study levels [see A4.5b].
The newness of Interact2 is reflected in that between a quarter and half of students could not say the
impact of Tests, Blogs, Surveys, Virtual Classroom and Chat on their learning experience [see A3.10].
Students from the Faculty of Science had the least proportion of students unable to rate the impact of
Tests, Surveys, Virtual Classroom on their learning comparing students across faculties [see 4.3f, 4.3g,
4.3d]. Students from Business and Science had the least proportion of students unable to rate the
impact of Chat on their learning across faculties [see 4.3e]. Over 50% of Business students were unable
to say the impact of Tests on their learning [see 4.3f].
Comparing results by study mode, distance students had the highest proportion of students unable to
rate the impact of Tests, Surveys, Virtual Classroom and Chat on their learning experience [see 4.4f,
4.4g, 4.4d, 4.4e].
Open-Ended Question Analysis

Overall, do you have any further comments on the impact of the new features and tools of
Blackboard on your learning experience?
See A3.13 for respondent numbers by theme.




issues with the usability of Interact2 received the most mentions in this question. Some
students reported a lack of consistency in use of Interact2 across lecturers and subjects,
difficulty in navigation within and between subjects, and Interact2 being a “clunky” interface–
especially in comparison to Interact. Students who had used Interact also mentioned missing
the “see who else is online” feature
the Discussion Boards were described by some students as slow, hard-to-use and non-intuitive.
For those students who used Interact the loss of ability to read the posts themselves via email
was cited as a step backwards [Interact2 provides a link to the forum by default, however the
posts can be made visible within email notifications by changing the settings within the subject
site]
students noted the lack of an easy-to-use tool to Print and Download Resources; students also
made mention of resources that were not formatted in print-friendly ways
for the students who found Interact2 positive, the main areas of comment were that
resources and tools/features were together in one spot, Interact2 was easy to use and easy-tonavigate, and the layout and general appearance was appealing -- and an improvement on
Interact
Page 8
Interact2 Survey: Key Themes

The best feature / feature I find most valuable in Blackboard is …
See A3.14 for respondent numbers by theme. Students referenced the ease of usability here, in
addition to tools and features.






the Learning Modules were highly rated as the best Blackboard feature, with learning content,
resources and subject outlines being mentioned the most
the Discussion Boards’ improved look, ease of use and notification of new posts/replies
Announcements, particularly their availability in one place across subjects and easy
accessibility
Grade Centre, particularly its showing of progression through a subject and the ability to view
results in and across subjects in one place
the ease-of-access and use of Lectures / CSU Replay
The feature I find least valuable in Blackboard is …
See A3.15 for respondent numbers by theme. Students generally responded to this question indicating
tools and features they had technical issues with, or tools and features where they believed Interact2
was a backwards step compared to Interact. Students also mentioned usability, technical and
appearance issues here, more than they mentioned the tools [except the Discussion Boards].




the Discussion Boards were mentioned as the least valuable feature by over half of students
who responded to this question [students could and did mention multiple tools]. The main
reasons given were it not being as well laid out and as functional as those in Interact, it being
hard to navigate/follow and not including the actual messages in email notification of new
posts [note that this last feature can be made available by changing the settings within the
subject site]
the lack of general Usability: areas specified by students included the difficulty of use,
confusing structure and the difficulty in finding what you need. Specific aspects of usability
issues mentioned included Navigation: students commented on the need for multiple clicks
and the extended time needed to get to where they wanted, the lack of ability to go back
[especially in the discussion boards], time taken to switch between subject sites and the lack of
an easy method of Printing and Downloading – there were suggestions of the need for a “Print
View” on all pages. Students who used Interact believed Interact2 was more cumbersome to
use
while not a feature or tool, multiple Technical Issues were mentioned by students more times
than all tools/features except Discussion Boards – from Chat not working with certain
browsers, to tools failing, to links that did not work and slow access speed from home
[especially from students in regional and remote locations].
another aspect mentioned was the Appearance and User Interface – students disliked the
following: the layout, new windows opening rather than material opening in the same window,
multiple tabs, a lack of consistency between lecturers/subjects and the lack of ease of mobile
viewing
Page 9
Interact2 Survey: Key Themes

What has been positive about the move from Interact to Interact2?
See A3.16 for respondent numbers by theme.





students who valued the Usability of Interact2 mentioned the Dashboard, including the
PRIMO/library tool, the ease of navigation, the centralisation of information for subjects and
the division of resources and tools to separate sections, the ease of use and switching for
multiple subjects, and the flexibility of the site for lecturers in naming and delivering content
the Appearance of Interact2 was reported as being modern, with a better layout, more visually
appealing and not as cluttered compared to Interact
the support for BYOD and the App was reported as a positive
other positives included the ease of transition and the additional features/tools, with Grade
Centre, Announcements and Tests & Quizzes mentioned specifically
What has been negative about the move to Interact2?
See A3.17 for respondent numbers by theme.





Usability and the loss of ease of navigation – more clicks to get places– as well as a more
cluttered appearance were mentioned by students. Students comparing Interact2 to Interact1
also wanted improved email notifications from discussion boards and to be able to see people
in their subjects and people currently online as they could before.
the Discussion Boards were recorded as being hard to navigate, hard to follow and poorly
designed – and less user-friendly than those in Interact1
Technical Issues, specifically Chat, browser compatibility, slowness of loading and the lack of
notifications received by students
students want enhanced Printing and Downloading functionality – the ability to print or
download an entire module and to fix issues with “print” views for resources and the discussion
boards specifically
Lecturer Knowledge and Consistency Of Use – students reported lecturers and staff being
confused and suggested better training be provided to them, as they were sometimes unable
to provide help with certain features; some student also expressed a desire for consistent
format across subjects/lecturers as different names for tools and layouts across subjects
confused them
Page 10
Appendix A1 - Staff Respondent Profile
A1.1 – Staff Respondents - Gender
Gender
(n = 137)
60%
50%
40%
30%
53.3%
20%
33.6%
10%
2.2%
10.9%
0%
Female
Male
Indeterminate/Intersex
-10%
Page 11
Prefer not to say
Appendix A1 - Staff Respondent Profile
A1.2 – Staff Respondents - Faculty
What is your primary faculty?
(n = 137)
35%
30%
25%
20%
15%
30.7%
28.5%
10%
17.5%
5%
10.2%
9.5%
3.6%
0%
Arts
Business
Education
Science
Page 12
Prefer not to say
Other (please specify)
Appendix A1 - Staff Respondent Profile
A1.3 – Staff Respondents - Role at CSU
Please indicate which of the following BEST describes your current
position/role at CSU?
(n = 137)
45%
40%
35%
30%
25%
20%
41.6%
39.4%
15%
10%
13.1%
5%
5.8%
0.0%
0.0%
Course Director
Head of School
Dean or
Associate Dean
0%
Academic staff
member
Subject Co-ordinator/
Convenor
Page 13
Other (please specify)
Appendix A1 - Staff Survey Responses
A1.4 – Staff Respondents – Content Tools Ratings
Considering the new Content Management features and tools of Blackboard, please
rate the impact of the areas below on your teaching.
(n = 145)
100%
11.0%
9.7%
11.7%
90%
Very helpful
80%
24.8%
26.9%
70%
Helpful
43.4%
Neutral
60%
26.2%
21.4%
50%
Unhelpful
Very unhelpful
40%
19.3%
30%
20%
10%
0%
Can't say
14.5%
16.6%
5.5%
15.2%
9.7%
5.5%
5.5%
20.0%
Tools for structuring content
(e.g. items, files, learning modules)
Tools for creating content
(e.g. mash-ups, audio-visual content,
links, etc)
13.1%
Page 14
Facility for storing/managing content
(i.e. Content Collection)
Appendix A1 - Staff Survey Responses
A1.5 – Staff Respondents – Administrative Tools Ratings
Considering the new Administrative features and tools of Blackboard, please rate the
impact of the areas below on your teaching.
(n = 145)
100%
4.8%
5.5%
90%
17.9%
20.7%
80%
Very helpful
70%
Helpful
60%
21.4%
29.7%
Unhelpful
50%
40%
30%
11.7%
Very unhelpful
15.9%
9.0%
4.8%
20%
10%
Neutral
31.7%
26.9%
0%
Management tools (e.g. Calendar, Contacts, Tasks)
Groups
Page 15
Can't say
Appendix A1 - Staff Survey Responses
A1.6 – Staff Respondents – Student Communication Tools Ratings
Considering the new Student Communication features and tools of Blackboard,
please rate the impact of the areas below on your teaching.
(n = 145)
100%
7.6%
90%
11.0%
22.8%
17.9%
80%
33.8%
70%
Helpful
25.5%
60%
Very helpful
Neutral
43.4%
50%
Unhelpful
10.3%
26.2%
40%
Very unhelpful
6.9%
Can't say
30%
6.2%
18.6%
4.8%
20%
31.7%
10%
9.0%
0%
4.1%
2.1%
Announcements
17.9%
Site Messages
Page 16
Emails
Appendix A1 - Staff Survey Responses
A1.7 – Staff Respondents – Collaborative Tools Ratings
Considering the new Collaborative features and tools of Blackboard, please rate the
impact of the areas below on your teaching.
(n = 145)
100%
90%
80%
2.8%
8.3%
2.8%
3.4%
0.7%
6.9%
20.0%
22.1%
18.6%
6.9%
7.6%
9.0%
6.9%
6.9%
Very helpful
22.1%
30.3%
70%
60%
11.0%
0.7%
7.6%
6.2%
Helpful
Neutral
6.2%
17.9%
Unhelpful
16.6%
50%
Very unhelpful
40%
Can't say
13.1%
30%
57.9%
54.5%
57.2%
46.9%
13.8%
20%
10%
15.2%
0%
Wikis
Discussion Boards
Blogs
Virtual Classroom
(Lecture Hall)
Page 17
Chat
Appendix A1 - Staff Survey Responses
A1.8 – Staff Respondents – Assessment Tools Ratings
Considering the new Assessment features and tools of Blackboard, please rate the
impact of the areas below on your teaching.
(n = 145)
100%
4.8%
0.7%
4.8%
20.7%
21.4%
90%
80%
Very helpful
4.1%
4.1%
70%
60%
50%
40%
22.1%
Neutral
6.2%
Unhelpful
6.9%
Very unhelpful
64.8%
30%
20%
Helpful
39.3%
10%
0%
Tests, Surveys and Quizzes
Achievements
Page 18
Can't say
Appendix A1 - Staff Survey Responses
A1.9 – Staff Respondents – Adaptive Learning and Analytics Tools Ratings
Considering the new Adaptive Learning and Analytics features and tools of
Blackboard, please rate the impact of the areas below on your teaching.
(n = 145)
100%
5.5%
4.1%
90%
17.2%
23.4%
2.8%
5.5%
15.9%
15.9%
80%
70%
12.4%
19.3%
17.2%
15.9%
20.7%
9.0%
9.7%
6.9%
2.8%
6.9%
Very helpful
6.9%
20.0%
60%
50%
1.4%
Neutral
6.2%
6.2%
Unhelpful
5.5%
40%
Helpful
4.1%
Very unhelpful
30%
20%
46.9%
40.0%
46.9%
49.0%
Performance
Dashboard
Retention Centre
55.9%
10%
0%
Adaptive Release
Course Reports/
Statistics
Page 19
Review Status
Can't say
Appendix A1 - Staff Survey Responses
A1.10 – Staff Respondents – Overall Rating
Overall, please rate the impact of the new features and tools of Blackboard
on your teaching.
(n = 145)
100%
3.4%
90%
80%
33.1%
Very helpful
70%
Helpful
60%
50%
Neutral
Unhelpful
32.4%
Very unhelpful
40%
Can't say
30%
20%
10%
0%
17.9%
9.0%
4.1%
Page 20
Appendix A1 - Staff Survey Responses
A1.11 – Staff Respondents – Further Comments on New Blackboard Tools – Themes
Themes with only 1 response are not shown.
Theme
More Support and Training
Improve Usability
Issues with Discussion Boards
Implementation Issues
Technical Issues with Tools/Features
Issues with Chat
Issues with Grade Centre
BYOD Issues
A Positive Move
Have Not Investigated New Tools/Features Fully
Improve Appearance
Issues with Adobe Connect
Inability to Print / Download
Issues with Announcements
Mentions
19
18
13
9
7
7
6
3
3
3
2
2
2
2
Page 21
Appendix A1 - Staff Survey Responses
A1.12 – Staff Respondents – Best Blackboard Feature – Themes
Themes with only 1 response are not shown.
Theme
Content Creation
Appearance
Discussion Boards
Flexibility and Usability
Announcements
Grade Centre
Analytics
Groups
Student View
Adaptive Release
Mentions
17
15
11
11
7
4
4
2
2
2
Page 22
Appendix A1 - Staff Survey Responses
A1.13 – Staff Respondents – Least Valuable Blackboard Feature – Themes
Themes with only 1 response are not shown.
Theme
Functionality and Usability
Discussion Boards
Grade Centre
Chat
Technical Issues [General]
Content Collection
Quizzes and Tests
Appearance
Announcements
BYOD Support
Mentions
23
22
14
12
10
5
3
3
3
2
Page 23
Appendix A1 - Staff Survey Responses
A1.14 – Staff Respondents – Blackboard Move Positives – Themes
Themes with only 1 response are not shown.
Theme
Increased Functionality
Appearance and Layout
Usability
Support and Training
Easy Transition
Mentions
32
20
15
6
2
Page 24
Appendix A1 - Staff Survey Responses
A1.15 – Staff Respondents – Blackboard Move Suggestions for Improvement – Themes
Themes with only 1 response are not shown.
Theme
Support and Training
Usability
Discussion Boards
Grade Centre
Trial Period / Launch Date
Embedded Tools and Content
Conduct Current Use Analysis
Announcements
Mentions
31
20
15
9
9
6
3
2
Page 25
Appendix A2 – Responses by Staff Type
A2.1 – Staff Respondents – Overall, please rate the impact of the new features and tools of Blackboard
on your teaching – By Respondent Type
A2.1a - By Faculty:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
4.76%
2
4.17%
1
0.00%
0
0.00%
0
7.14%
Helpful
Neutral
Unhelpful
35.71%
15
41.67%
10
38.46%
5
28.21%
11
14.29%
28.57%
12
29.17%
7
23.08%
3
38.46%
15
50.00%
19.05%
8
12.50%
3
15.38%
2
17.95%
7
28.57%
Very
Unhelpful
7.14%
3
4.17%
1
23.08%
3
12.82%
5
0.00%
1
2
7
4
0
Can't say
Total
4.76%
2
8.33%
2
0.00%
0
2.56%
1
0.00%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
0
14
A2.1b - By Role:
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
3.51%
Helpful
Neutral
Unhelpful
33.33%
24.56%
26.32%
Very
Unhelpful
8.77%
2
19
14
15
1.85%
35.19%
38.89%
1
19
12.50%
1
25.00%
2
Can't say
Total
3.51%
47.90%
5
2
57
12.96%
9.26%
1.85%
45.38%
21
7
5
1
54
50.00%
4
12.50%
1
0.00%
0
0.00%
0
6.72%
8
Page 26
Appendix A2 – Responses by Staff Type
A2.2 – Staff Respondents – Rate the impact of the areas below on your teaching – By Faculty
A2.2a - Tools for Structuring Content (e.g. items, files, learning modules):
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
21.43%
9
12.50%
3
7.69%
1
2.56%
1
14.29%
Helpful
Neutral
Unhelpful
42.86%
18
54.17%
13
53.85%
7
41.03%
16
14.29%
14.29%
6
8.33%
2
7.69%
1
25.64%
10
42.86%
14.29%
6
12.50%
3
23.08%
3
15.38%
6
21.43%
Very
Unhelpful
2.38%
1
0.00%
0
0.00%
0
12.82%
5
0.00%
2
2
6
3
0
Can't say
Total
4.76%
2
12.50%
3
7.69%
1
2.56%
1
7.14%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
1
14
Can't say
Total
21.43%
9
12.50%
3
38.46%
5
20.51%
8
14.29%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
2
14
Can't say
Total
19.05%
8
12.50%
3
23.08%
3
7.69%
3
7.14%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
1
14
A2.2b - Tools for creating content (e.g. mash-ups, audio-visual content, links, etc):
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
14.29%
6
16.67%
4
0.00%
0
10.26%
4
14.29%
Helpful
Neutral
Unhelpful
38.10%
16
33.33%
8
15.38%
2
17.95%
7
7.14%
9.52%
4
20.83%
5
23.08%
3
28.21%
11
50.00%
11.90%
5
16.67%
4
15.38%
2
12.82%
5
14.29%
Very
Unhelpful
4.76%
2
0.00%
0
7.69%
1
10.26%
4
0.00%
2
1
7
2
0
A2.2c - Facility for storing/managing content (i.e. Content Collection)
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
16.67%
7
8.33%
2
7.69%
1
5.13%
2
7.14%
Helpful
Neutral
Unhelpful
23.81%
10
29.17%
7
30.77%
4
20.51%
8
14.29%
16.67%
7
16.67%
4
7.69%
1
35.90%
14
64.29%
19.05%
8
25.00%
6
23.08%
3
15.38%
6
7.14%
Very
Unhelpful
4.76%
2
8.33%
2
7.69%
1
15.38%
6
0.00%
1
2
9
1
0
Page 27
Appendix A2 – Responses by Staff Type
A2.2d - Management tools (e.g. Calendar, Contacts, Tasks)
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
9.52%
4
4.17%
1
0.00%
0
0.00%
0
7.14%
Helpful
Neutral
Unhelpful
16.67%
7
25.00%
6
15.38%
2
15.38%
6
7.14%
23.81%
10
37.50%
9
23.08%
3
28.21%
11
42.86%
21.43%
9
16.67%
4
15.38%
2
12.82%
5
21.43%
Very
Unhelpful
0.00%
0
0.00%
0
0.00%
0
15.38%
6
0.00%
1
1
6
3
0
Can't say
Total
28.57%
12
16.67%
4
46.15%
6
28.21%
11
21.43%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
3
14
Can't say
Total
35.71%
15
41.67%
10
38.46%
5
28.21%
11
21.43%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
3
14
Can't say
Total
2.38%
1
8.33%
2
0.00%
0
0.00%
0
0.00%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
0
14
A2.2e - Groups:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
7.14%
3
8.33%
2
0.00%
0
2.56%
1
7.14%
Helpful
Neutral
Unhelpful
16.67%
7
20.83%
5
15.38%
2
17.95%
7
21.43%
16.67%
7
20.83%
5
23.08%
3
23.08%
9
28.57%
16.67%
7
8.33%
2
15.38%
2
10.26%
4
14.29%
Very
Unhelpful
7.14%
3
0.00%
0
7.69%
1
17.95%
7
7.14%
1
3
4
2
1
A2.2f - Announcements:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
23.81%
10
25.00%
6
38.46%
5
15.38%
6
14.29%
Helpful
Neutral
Unhelpful
50.00%
21
37.50%
9
38.46%
5
51.28%
20
28.57%
21.43%
9
25.00%
6
7.69%
1
12.82%
5
35.71%
2.38%
1
4.17%
1
15.38%
2
10.26%
4
21.43%
Very
Unhelpful
0.00%
0
0.00%
0
0.00%
0
10.26%
4
0.00%
2
4
5
3
0
Page 28
Appendix A2 – Responses by Staff Type
A2.2g - Site Messages:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
9.52%
4
12.50%
3
7.69%
1
2.56%
1
0.00%
Helpful
Neutral
Unhelpful
21.43%
9
16.67%
4
15.38%
2
20.51%
8
7.14%
19.05%
8
29.17%
7
7.69%
1
28.21%
11
42.86%
11.90%
5
8.33%
2
15.38%
2
7.69%
3
14.29%
Very
Unhelpful
2.38%
1
0.00%
0
7.69%
1
12.82%
5
7.14%
0
1
6
2
1
Can't say
Total
35.71%
15
33.33%
8
46.15%
6
28.21%
11
28.57%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
4
14
Can't say
Total
19.05%
8
16.67%
4
23.08%
3
17.95%
7
14.29%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
2
14
Can't say
Total
52.38%
22
62.50%
15
69.23%
9
61.54%
24
35.71%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
5
14
A2.2h - Emails:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
14.29%
6
12.50%
3
23.08%
3
5.13%
2
0.00%
Helpful
Neutral
Unhelpful
40.48%
17
33.33%
8
23.08%
3
30.77%
12
35.71%
19.05%
8
29.17%
7
15.38%
2
30.77%
12
42.86%
4.76%
2
8.33%
2
7.69%
1
5.13%
2
7.14%
Very
Unhelpful
2.38%
1
0.00%
0
7.69%
1
10.26%
4
0.00%
0
5
6
1
0
A2.2i - Wikis:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
4.76%
2
4.17%
1
0.00%
0
0.00%
0
7.14%
Helpful
Neutral
Unhelpful
9.52%
4
0.00%
0
0.00%
0
5.13%
2
14.29%
23.81%
10
29.17%
7
15.38%
2
15.38%
6
21.43%
4.76%
2
4.17%
1
0.00%
0
7.69%
3
21.43%
Very
Unhelpful
4.76%
2
0.00%
0
15.38%
2
10.26%
4
0.00%
1
2
3
3
0
Page 29
Appendix A2 – Responses by Staff Type
A2.2j - Discussion Boards:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
23.81%
10
0.00%
0
15.38%
2
5.13%
2
7.14%
Helpful
Neutral
Unhelpful
21.43%
9
50.00%
12
38.46%
5
20.51%
8
42.86%
16.67%
7
20.83%
5
7.69%
1
17.95%
7
7.14%
4.76%
2
8.33%
2
15.38%
2
20.51%
8
28.57%
Very
Unhelpful
16.67%
7
4.17%
1
23.08%
3
15.38%
6
7.14%
1
6
1
4
1
Can't say
Total
16.67%
7
16.67%
4
0.00%
0
20.51%
8
7.14%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
1
14
Can't say
Total
57.14%
24
62.50%
15
69.23%
9
64.10%
25
42.86%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
6
14
Can't say
Total
52.38%
22
58.33%
14
69.23%
9
64.10%
25
35.71%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
5
14
A2.2k - Blogs:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
2.38%
1
0.00%
0
0.00%
0
0.00%
0
0.00%
Helpful
Neutral
Unhelpful
7.14%
3
4.17%
1
0.00%
0
2.56%
1
21.43%
19.05%
8
29.17%
7
23.08%
3
17.95%
7
7.14%
4.76%
2
4.17%
1
0.00%
0
5.13%
2
28.57%
Very
Unhelpful
9.52%
4
0.00%
0
7.69%
1
10.26%
4
0.00%
0
3
1
4
0
Helpful
Neutral
Unhelpful
2.38%
1
4.17%
1
0.00%
0
2.56%
1
0.00%
28.57%
12
25.00%
6
15.38%
2
15.38%
6
28.57%
7.14%
3
4.17%
1
15.38%
2
5.13%
2
21.43%
Very
Unhelpful
2.38%
1
8.33%
2
0.00%
0
12.82%
5
7.14%
0
4
3
1
A2.2l - Virtual Classroom:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
7.14%
3
0.00%
0
0.00%
0
0.00%
0
7.14%
1
Page 30
Appendix A2 – Responses by Staff Type
A2.2m - Chat:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
2.38%
1
0.00%
0
0.00%
0
0.00%
0
0.00%
0
Helpful
Neutral
Unhelpful
9.52%
4
0.00%
0
0.00%
0
5.13%
2
0.00%
19.05%
8
25.00%
6
7.69%
1
17.95%
7
28.57%
7.14%
3
8.33%
2
0.00%
0
10.26%
4
21.43%
Very
Unhelpful
11.90%
5
16.67%
4
38.46%
5
10.26%
4
21.43%
0
4
3
3
Can't say
Total
50.00%
21
50.00%
12
53.85%
7
56.41%
22
28.57%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
4
14
Can't say
Total
45.24%
19
41.67%
10
46.15%
6
35.90%
14
21.43%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
3
14
Can't say
Total
66.67%
28
70.83%
17
69.23%
9
58.97%
23
50.00%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
7
14
A2.2n - Tests, Surveys and Quizzes:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
7.14%
3
8.33%
2
0.00%
0
2.56%
1
7.14%
Helpful
Neutral
Unhelpful
11.90%
5
25.00%
6
23.08%
3
20.51%
8
28.57%
28.57%
12
16.67%
4
30.77%
4
12.82%
5
35.71%
7.14%
3
8.33%
2
0.00%
0
7.69%
3
0.00%
Very
Unhelpful
0.00%
0
0.00%
0
0.00%
0
20.51%
8
7.14%
1
4
5
0
1
Helpful
Neutral
Unhelpful
9.52%
4
4.17%
1
0.00%
0
2.56%
1
0.00%
19.05%
8
25.00%
6
30.77%
4
15.38%
6
42.86%
2.38%
1
0.00%
0
0.00%
0
10.26%
4
7.14%
Very
Unhelpful
0.00%
0
0.00%
0
0.00%
0
12.82%
5
0.00%
0
6
1
0
A2.2o - Achievements:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
2.38%
1
0.00%
0
0.00%
0
0.00%
0
0.00%
0
Page 31
Appendix A2 – Responses by Staff Type
A2.2p - Adaptive Release:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
9.52%
4
4.17%
1
0.00%
0
5.13%
2
7.14%
Helpful
Neutral
Unhelpful
14.29%
6
16.67%
4
15.38%
2
23.08%
9
14.29%
21.43%
9
12.50%
3
0.00%
0
30.77%
12
35.71%
4.76%
2
0.00%
0
23.08%
3
7.69%
3
7.14%
Very
Unhelpful
0.00%
0
0.00%
0
7.69%
1
7.69%
3
0.00%
1
2
5
1
0
Can't say
Total
50.00%
21
66.67%
16
53.85%
7
25.64%
10
35.71%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
5
14
Can't say
Total
47.62%
20
54.17%
13
38.46%
5
33.33%
13
21.43%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
3
14
Can't say
Total
52.38%
22
58.33%
14
30.77%
4
43.59%
17
28.57%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
4
14
A2.2q - Course Reports / Statistics:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
2.38%
1
4.17%
1
0.00%
0
5.13%
2
7.14%
Helpful
Neutral
Unhelpful
19.05%
8
25.00%
6
38.46%
5
17.95%
7
28.57%
19.05%
8
8.33%
2
7.69%
1
33.33%
13
21.43%
2.38%
1
4.17%
1
7.69%
1
5.13%
2
21.43%
Very
Unhelpful
9.52%
4
4.17%
1
7.69%
1
5.13%
2
0.00%
1
4
3
3
0
A2.2r - Performance Dashboard:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
4.76%
2
4.17%
1
7.69%
1
0.00%
0
21.43%
Helpful
Neutral
Unhelpful
14.29%
6
12.50%
3
46.15%
6
7.69%
3
14.29%
14.29%
6
16.67%
4
0.00%
0
28.21%
11
14.29%
7.14%
3
4.17%
1
7.69%
1
10.26%
4
21.43%
Very
Unhelpful
7.14%
3
4.17%
1
7.69%
1
10.26%
4
0.00%
3
2
2
3
0
Page 32
Appendix A2 – Responses by Staff Type
A2.2s - Retention Centre:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
2.38%
1
4.17%
1
7.69%
1
0.00%
0
7.14%
Helpful
Neutral
Unhelpful
9.52%
4
25.00%
6
38.46%
5
2.56%
1
28.57%
23.81%
10
8.33%
2
0.00%
0
28.21%
11
14.29%
7.14%
3
8.33%
2
7.69%
1
10.26%
4
14.29%
Very
Unhelpful
4.76%
2
0.00%
0
15.38%
2
12.82%
5
0.00%
1
4
2
2
0
Can't say
Total
52.38%
22
54.17%
13
30.77%
4
46.15%
18
35.71%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
5
14
Can't say
Total
52.38%
22
66.67%
16
61.54%
8
51.28%
20
42.86%
31.82%
42
18.18%
24
9.85%
13
29.55%
39
10.61%
6
14
A2.2t - Review Status:
Arts
Business
Education
Science
Prefer Not
To Say
Very
Helpful
4.76%
2
0.00%
0
0.00%
0
0.00%
0
0.00%
Helpful
Neutral
Unhelpful
9.52%
4
12.50%
3
23.08%
3
5.13%
2
28.57%
23.81%
10
16.67%
4
0.00%
0
28.21%
11
14.29%
4.76%
2
4.17%
1
7.69%
1
7.69%
3
14.29%
Very
Unhelpful
4.76%
2
0.00%
0
7.69%
1
7.69%
3
0.00%
0
4
2
2
0
Page 33
Appendix A2 – Responses by Staff Type
A2.3 – Staff Respondents – Rate the impact of the areas below on your teaching – By Role
Note: no responses were received for Heads of School or Deans/Associate Deans.
A2.3a - Tools for Structuring Content (e.g. items, files, learning modules):
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
12.28%
Helpful
Neutral
Unhelpful
40.35%
21.05%
14.04%
Very
Unhelpful
5.26%
7
23
12
8
11.11%
46.30%
18.52%
6
25
25.00%
2
Can't say
Total
7.02%
47.90%
3
4
57
16.67%
5.56%
1.85%
45.38%
10
9
3
1
54
37.50%
0.00%
37.50%
0.00%
0.00%
6.72%
3
0
3
0
0
8
Can't say
Total
22.81%
47.90%
A2.3b - Tools for creating content (e.g. mash-ups, audio-visual content, links, etc):
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
15.79%
Helpful
Neutral
Unhelpful
22.81%
15.79%
17.54%
Very
Unhelpful
5.26%
9
13
9
10
3
13
57
11.11%
24.07%
27.78%
9.26%
7.41%
20.37%
45.38%
6
13
15
5
4
11
54
0.00%
0
50.00%
4
25.00%
2
25.00%
2
0.00%
0
0.00%
0
6.72%
8
Can't say
Total
15.79%
47.90%
A2.3c - Facility for storing/managing content (i.e. Content Collection)
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
10.53%
Helpful
Neutral
Unhelpful
19.30%
28.07%
21.05%
Very
Unhelpful
5.26%
6
11
16
12
3
9
57
9.26%
29.63%
24.07%
14.81%
11.11%
11.11%
45.38%
5
16
13
8
6
6
54
25.00%
2
12.50%
1
37.50%
3
0.00%
0
25.00%
2
0.00%
0
6.72%
8
Page 34
Appendix A2 – Responses by Staff Type
A2.3d - Management tools (e.g. Calendar, Contacts, Tasks)
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
5.26%
Helpful
Neutral
Unhelpful
12.28%
33.33%
12.28%
Very
Unhelpful
5.26%
3
7
19
7
1.85%
20.37%
29.63%
1
11
12.50%
1
Can't say
Total
31.58%
47.90%
3
18
57
24.07%
5.56%
18.52%
45.38%
16
13
3
10
54
37.50%
3
25.00%
2
12.50%
1
0.00%
0
12.50%
1
6.72%
8
Can't say
Total
43.86%
47.90%
A2.3e - Groups:
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
5.26%
Helpful
Neutral
Unhelpful
15.79%
15.79%
10.53%
Very
Unhelpful
8.77%
3
9
9
6
5
25
57
5.56%
20.37%
25.93%
16.67%
11.11%
20.37%
45.38%
3
11
14
9
6
11
54
0.00%
0
37.50%
3
25.00%
2
12.50%
1
0.00%
0
25.00%
2
6.72%
8
Can't say
Total
1.75%
47.90%
A2.3f - Announcements:
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
28.07%
Helpful
Neutral
Unhelpful
42.11%
15.79%
8.77%
Very
Unhelpful
3.51%
16
24
9
5
2
1
57
18.52%
48.15%
24.07%
5.56%
3.70%
0.00%
45.38%
10
26
13
3
2
0
54
12.50%
1
50.00%
4
37.50%
3
0.00%
0
0.00%
0
0.00%
0
6.72%
8
Page 35
Appendix A2 – Responses by Staff Type
A2.3g - Site Messages:
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
5.26%
Helpful
Neutral
Unhelpful
12.28%
28.07%
7.02%
Very
Unhelpful
8.77%
3
7
16
4
7.41%
22.22%
24.07%
4
12
12.50%
1
Can't say
Total
38.60%
47.90%
5
22
57
12.96%
5.56%
27.78%
45.38%
13
7
3
15
54
25.00%
2
37.50%
3
25.00%
2
0.00%
0
0.00%
0
6.72%
8
Can't say
Total
19.30%
47.90%
A2.3h - Emails:
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
10.53%
Helpful
Neutral
Unhelpful
26.32%
29.82%
8.77%
Very
Unhelpful
5.26%
6
15
17
5
3
11
57
9.26%
40.74%
20.37%
5.56%
5.56%
18.52%
45.38%
5
22
11
3
3
10
54
12.50%
1
50.00%
4
37.50%
3
0.00%
0
0.00%
0
0.00%
0
6.72%
8
Helpful
Neutral
Unhelpful
Can't say
Total
1.75%
24.56%
3.51%
Very
Unhelpful
5.26%
61.40%
47.90%
2
1
14
2
3
35
57
1.85%
7.41%
20.37%
11.11%
5.56%
53.70%
45.38%
1
4
11
6
3
29
54
0.00%
0
37.50%
3
25.00%
2
0.00%
0
25.00%
2
12.50%
1
6.72%
8
A2.3i - Wikis:
Very
Helpful
3.51%
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Page 36
Appendix A2 – Responses by Staff Type
A2.3j - Discussion Boards:
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
10.53%
Helpful
Neutral
Unhelpful
28.07%
14.04%
15.79%
Very
Unhelpful
15.79%
6
16
8
9
11.11%
25.93%
20.37%
6
14
37.50%
3
Can't say
Total
15.79%
47.90%
9
9
57
11.11%
16.67%
14.81%
45.38%
11
6
9
8
54
50.00%
4
0.00%
0
12.50%
1
0.00%
0
0.00%
0
6.72%
8
Helpful
Neutral
Unhelpful
Can't say
Total
3.51%
21.05%
5.26%
Very
Unhelpful
7.02%
61.40%
47.90%
1
2
12
3
4
35
57
0.00%
7.41%
20.37%
9.26%
5.56%
57.41%
45.38%
0
4
11
5
3
31
54
0.00%
0
25.00%
2
25.00%
2
0.00%
0
25.00%
2
25.00%
2
6.72%
8
Helpful
Neutral
Unhelpful
Can't say
Total
0.00%
22.81%
5.26%
Very
Unhelpful
8.77%
57.89%
47.90%
3
0
13
3
5
33
57
0.00%
1.85%
22.22%
12.96%
3.70%
59.26%
45.38%
0
1
12
7
2
32
54
12.50%
1
12.50%
1
37.50%
3
12.50%
1
12.50%
1
12.50%
1
6.72%
8
A2.3k - Blogs:
Very
Helpful
1.75%
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
A2.3l - Virtual Classroom:
Very
Helpful
5.26%
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Page 37
Appendix A2 – Responses by Staff Type
A2.3m - Chat:
Very
Helpful
1.75%
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Helpful
Neutral
Unhelpful
1.75%
24.56%
8.77%
Very
Unhelpful
10.53%
1
1
14
5
0.00%
3.70%
14.81%
0
2
0.00%
0
Can't say
Total
52.63%
47.90%
6
30
57
11.11%
16.67%
53.70%
45.38%
8
6
9
29
54
37.50%
3
25.00%
2
0.00%
0
25.00%
2
12.50%
1
6.72%
8
Can't say
Total
43.86%
47.90%
A2.3n - Tests, Surveys and Quizzes:
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
7.02%
Helpful
Neutral
Unhelpful
17.54%
19.30%
5.26%
Very
Unhelpful
7.02%
4
10
11
3
4
25
57
1.85%
18.52%
25.93%
7.41%
7.41%
38.89%
45.38%
1
10
14
4
4
21
54
25.00%
2
25.00%
2
37.50%
3
0.00%
0
12.50%
1
0.00%
0
6.72%
8
Helpful
Neutral
Unhelpful
Can't say
Total
0.00%
24.56%
3.51%
Very
Unhelpful
3.51%
66.67%
47.90%
1
0
14
2
2
38
57
0.00%
5.56%
20.37%
5.56%
5.56%
62.96%
45.38%
0
3
11
3
3
34
54
0.00%
0
37.50%
3
37.50%
3
12.50%
1
0.00%
0
12.50%
1
6.72%
8
A2.3o - Achievements:
Very
Helpful
1.75%
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Page 38
Appendix A2 – Responses by Staff Type
A2.3p - Adaptive Release:
Very
Helpful
3.51%
Helpful
Neutral
Unhelpful
15.79%
24.56%
5.26%
Very
Unhelpful
3.51%
2
9
14
3
5.56%
18.52%
24.07%
3
10
37.50%
3
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Can't say
Total
47.37%
47.90%
2
27
57
9.26%
3.70%
38.89%
45.38%
13
5
2
21
54
25.00%
2
12.50%
1
12.50%
1
0.00%
0
12.50%
1
6.72%
8
Can't say
Total
43.86%
47.90%
A2.3q - Course Reports / Statistics:
Very
Helpful
3.51%
Helpful
Neutral
Unhelpful
24.56%
15.79%
5.26%
Very
Unhelpful
7.02%
2
14
9
3
4
25
57
5.56%
20.37%
27.78%
5.56%
3.70%
37.04%
45.38%
3
11
15
3
2
20
54
0.00%
0
37.50%
3
25.00%
2
12.50%
1
25.00%
2
0.00%
0
6.72%
8
Helpful
Neutral
Unhelpful
Can't say
Total
7.02%
19.30%
8.77%
Very
Unhelpful
5.26%
52.63%
47.90%
4
4
11
5
3
30
57
3.70%
22.22%
16.67%
7.41%
7.41%
42.59%
45.38%
2
12
9
4
4
23
54
12.50%
1
37.50%
3
12.50%
1
12.50%
1
25.00%
2
0.00%
0
6.72%
8
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
A2.3r - Performance Dashboard:
Very
Helpful
7.02%
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Page 39
Appendix A2 – Responses by Staff Type
A2.3s - Retention Centre:
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
3.51%
Helpful
Neutral
Unhelpful
12.28%
19.30%
5.26%
Very
Unhelpful
5.26%
2
7
11
3
1.85%
20.37%
22.22%
1
11
0.00%
0
Can't say
Total
54.39%
47.90%
3
31
57
7.41%
5.56%
42.59%
45.38%
12
4
3
23
54
25.00%
2
12.50%
1
25.00%
2
25.00%
2
12.50%
1
6.72%
8
Can't say
Total
59.65%
47.90%
A2.3t - Review Status:
Academic Staff Member
Subject Co-ordinator /
Convenor
Course Director
Very
Helpful
1.75%
Helpful
Neutral
Unhelpful
10.53%
19.30%
5.26%
Very
Unhelpful
3.51%
1
6
11
3
2
34
57
0.00%
14.81%
22.22%
5.56%
5.56%
51.85%
45.38%
0
8
12
3
3
28
54
12.50%
1
25.00%
2
37.50%
3
12.50%
1
12.50%
1
0.00%
0
6.72%
8
Page 40
Appendix A3 - Student Respondent Profile
A3.1 – Student Respondents – Gender
Gender
(n = 702)
80%
70%
60%
50%
40%
75.5%
30%
20%
23.1%
10%
0.0%
1.4%
Indeterminate/Intersex
Prefer not to say
0%
Female
Male
Page 41
Appendix A3 - Student Respondent Profile
A3.2 – Student Respondents – Age Group
Which age group are you?
(n = 702)
25%
20%
15%
21.8%
10%
14.5%
14.7%
22.8%
13.0%
11.3%
5%
2.0%
0%
< 21
22 - 25
26 - 30
31 - 40
Page 42
41 - 50
51 - 60
> 60
Appendix A3 - Student Respondent Profile
A3.3 – Student Respondents – Cultural Background
Cultural Background
(n = 702)
100%
90%
80%
70%
60%
50%
87.3%
40%
30%
20%
10%
2.6%
0.3%
Aboriginal
Torres Strait Islander
9.8%
0%
Not Aboriginal or
Torres Strait Islander
Page 43
Prefer not to say
Appendix A3 - Student Respondent Profile
A3.4 – Student Respondents – CSU Study Level
What is your level of study at CSU?
(n = 702)
35%
30%
25%
20%
15%
10%
29.1%
23.8%
22.2%
17.4%
5%
6.1%
1.4%
0%
Undergraduate
(year 1)
Undergraduate
(year 2)
Undergraduate
(year 3)
Page 44
Post-graduate
(coursework)
Post-graduate
(research)
Other
(please specify)
Appendix A3 - Student Respondent Profile
A3.5 – Student Respondents – International or Domestic Student
Are you an International or Domestic student?
(n = 702)
7.7%
International
92.3%
Page 45
Domestic
Appendix A3 - Student Respondent Profile
A3.6 – Student Respondents – Study Mode
Are you currently studying by distance, on-campus or in mixed (on-campus but
studying distance subjects) mode?
(n = 702)
7.4%
Distance
23.5%
On-campus
Mixed mode
69.1%
Page 46
Appendix A3 - Student Respondent Profile
A3.7 – Student Respondents – Primary Faculty
What is your primary faculty?
(n = 702)
40%
35%
30%
25%
20%
36.5%
31.8%
15%
10%
15.4%
16.4%
Arts
Business
5%
0%
Education
Page 47
Science
Appendix A3 - Student Survey Responses
A3.8 – Student Respondents – Overall Satisfaction
Overall, how satisfied are you with the ease-of-use of Interact2?
(n = 823)
100%
11.8%
90%
80%
Very satisfied
70%
Satisfied
45.8%
60%
Neutral
50%
Dissatisfied
40%
Very dissatisfied
30%
18.5%
Can't say
20%
15.3%
10%
0%
8.5%
0.1%
Page 48
Appendix A3 - Student Survey Responses
A3.9 – Student Respondents – Use of Different Formats, Media and Activities
The learning content on my subject sites makes use of different formats, media
and activities -- not just reading static text.
(n = 823)
100%
90%
14.7%
80%
Strongly agree
70%
60%
Agree
48.8%
Neutral
50%
Disagree
40%
Strongly disagree
Can't say
30%
20.0%
20%
10%
10.6%
0%
4.9%
1.0%
Page 49
Appendix A3 - Student Survey Responses
A3.10 – Student Respondents – Impact of Tools on Learning Experience
Considering the new features and tools of Interact2, please rate the impact of the
areas below on your learning experience.
(n = 823)
100%
90%
5.0%
14.7%
22.1%
9.4%
5.2%
13.1%
22.7%
13.4%
15.9%
14.1%
80%
6.4%
21.7%
26.2%
70%
37.4%
28.9%
23.5%
28.2%
Very helpful
60%
50%
31.8%
49.8%
12.3%
40%
22.1%
6.4%
6.2%
5.2%
4.7%
30%
20%
10%
0%
20.5%
4.9%
4.0%
6.0%
40.2%
Helpful
Neutral
Unhelpful
3.3%
2.7%
Very unhelpful
20.3%
16.9%
6.7%
14.6%
41.4%
Can't say
42.3%
32.0%
31.2%
34.0%
5.3%
9.5%
3.8%
1.7%
0.7%
Announcements/ Discussion
Notifications Boards/Forums
6.3%
5.1%
Blogs
Virtual Classroom
Chat
(Lecture Hall) (Office Hours)
Page 50
Tests
Surveys
My Grades
Appendix A3 - Student Survey Responses
A3.11 – Student Respondents – Valuableness of Downloading Content from all Tools
How valuable would you find the ability to easily select,
collect and download content from all the tools in
Interact2 as a single folder to an accessible online
location, your laptop or mobile device?
(n = 823)
100%
90%
80%
36.0%
70%
Very valuable
Valuable
60%
Somewhat valuable
50%
Of little value
34.4%
Not valuable at all
40%
Can't say
30%
20%
15.6%
10%
5.7%
3.4%
5.0%
0%
Page 51
Appendix A3 - Student Survey Responses
A3.12 – Student Respondents – Valuableness of Printing All Online Modules with One Click
How valuable is it for you to print all your online modules
by clicking a single button?
(n = 823)
100%
90%
80%
41.6%
70%
Very valuable
60%
Valuable
Somewhat valuable
50%
Of little value
27.1%
Not valuable at all
40%
Can't say
30%
20%
15.9%
10%
7.2%
0%
5.2%
3.0%
Page 52
Appendix A3 - Student Survey Responses
A3.13 – Student Respondents – Further Comments – Themes
Themes with only 1 response are not shown.
Theme
Lack of Usability
Issues with Discussion Boards
Difficulty in Printing and Downloading Resources
Has had a Positive Impact
BYOD / App Issues
Lack of Consistency of Use across Subjects
Issues with Chat
Issues with Tests
Lack of Training/Reference Resources
Mentions
95
69
35
28
26
18
9
8
7
Page 53
Appendix A3 - Student Survey Responses
A3.14 – Student Respondents – Best Blackboard Feature – Themes
Themes with only 1 response are not shown.
Theme
Learning Resources
Discussion Boards
Announcements
Grade Centre
Usability
Lectures and CSU Replay
Dashboard
All-in-One Place
PRIMO Search and Library Access
Resources
Appearance
BYOD Support and App
Subject Outlines
EASTS
Download/Print Content
Calendar
Notifications
Tests and Quizzes
Blogs
Site Update Notification
Mentions
52
52
49
47
39
38
30
31
27
22
23
20
16
13
13
10
8
7
3
2
Page 54
Appendix A3 - Student Survey Responses
A3.15 – Student Respondents – Least Valuable Blackboard Feature – Themes
Themes with only 1 response are not shown.
Theme
Discussion Boards
Usability
Technical Issues
Appearance and User Interface
Issues Printing and Downloading Resources
Navigation
Chat
Calendar
Blogs
Announcements
To Do
Alerts and Notifications
Grade Centre
Tests and Quizzes
Lack of Training Resources
Organisations
Subject Outlines
EASTS
Pebble Pad
Mentions
106
41
39
34
32
30
22
19
17
12
12
10
9
8
6
6
4
2
2
Page 55
Appendix A3 - Student Survey Responses
A3.16– Student Respondents –Blackboard Move Positives – Themes
Themes with only 1 response are not shown.
Theme
Usability
Appearance
Dashboard
Multiple Subject Ease-of-Use
Content and Flexibility
BYOD Support / App
Transition
More Features / Tools [general]
Grade Centre
Announcements
Tests and Quizzes
Mentions
58
52
21
13
12
10
9
7
6
4
3
Page 56
Appendix A3 - Student Survey Responses
A3.17 – Student Respondents –Blackboard Move Negatives – Themes
Themes with only 1 response are not shown.
Theme
Usability
Discussion Boards
Technical Issues
Perceived Lack of Teacher Knowledge of i2
Inconsistency of Use Across Subjects
Issues with BYOD / App
Transition / Implementation Issues
Grade Centre
Tests and Surveys
Chat
Mentions
82
63
34
19
14
13
11
5
4
3
Page 57
Appendix A4 – Responses by Student Type
A4.1 – Student Respondents – Overall, how satisfied are you with the ease-of-use of Interact2? – By
Respondent Type
A4.1a - By Faculty:
Very
satisfied
Satisfied
Neutral
Dissatisfied
Very
dissatisfied
Can't say
Total
10.19%
11
12.17%
14
14.80%
33
10.94%
28
45.37%
49
48.70%
56
46.64%
104
44.92%
115
18.52%
20
14.78%
17
20.18%
45
16.02%
41
12.96%
14
13.04%
15
11.66%
26
19.14%
49
12.96%
14
11.30%
13
6.73%
15
8.59%
22
0.00%
0
0.00%
0
0.00%
0
0.39%
1
15.38%
108
16.38%
115
31.77%
223
36.47%
256
Satisfied
Neutral
Dissatisfied
Can't say
Total
44.54%
216
52.73%
87
40.38%
21
18.76%
91
15.76%
26
11.54%
6
13.81%
67
12.73%
21
30.77%
16
0.21%
1
0.00%
0
0.00%
0
69.09%
485
23.50%
165
7.41%
52
Arts
Business
Education
Science
A4.1b - By Mode:
Distance
On-Campus
Mixed Mode
Very
satisfied
12.58%
61
13.94%
23
3.85%
2
Very
dissatisfied
10.10%
49
4.85%
8
13.46%
7
A4.1c - Level of Study [students who specified other [e.g. fifth-year part-time] excluded]:
Very
satisfied
17.31%
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Satisfied
Neutral
Dissatisfied
58.97%
16.03%
3.85%
Very
dissatisfied
3.85%
27
92
25
6
12.30%
41.80%
19.67%
15
51
5.39%
Can't say
Total
0.00%
23.67%
6
0
156
18.03%
8.20%
0.00%
18.51%
24
22
10
0
122
40.72%
11.98%
25.15%
16.17%
0.60%
25.34%
9
68
20
42
27
1
167
14.22%
46.57%
20.59%
10.29%
8.33%
0.00%
30.96%
29
95
42
21
17
0
204
30.00%
40.00%
20.00%
10.00%
0.00%
0.00%
1.52%
3
4
2
1
0
0
10
Page 58
Appendix A4 – Responses by Student Type
A4.1d - International / Distance:
Very
satisfied
14.81%
8
12.04%
78
International
Domestic
Satisfied
Neutral
Dissatisfied
50.00%
27
45.83%
297
22.22%
12
17.13%
111
12.96%
7
14.97%
97
Very
dissatisfied
0.00%
0
9.88%
64
Can't say
Total
0.00%
0
0.15%
1
7.69%
54
92.31%
648
A4.1e - By Age:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Very
satisfied
13.73%
14
9.71%
10
16.48%
15
11.11%
17
9.38%
15
15.19%
12
21.43%
3
Satisfied
Neutral
Dissatisfied
50.98%
52
44.66%
46
41.76%
38
45.75%
70
46.88%
75
46.84%
37
42.86%
6
18.63%
19
15.53%
16
18.68%
17
20.92%
32
13.13%
21
18.99%
15
21.43%
3
10.78%
11
18.45%
19
10.99%
10
12.42%
19
20.63%
33
13.92%
11
7.14%
1
Page 59
Very
dissatisfied
5.88%
6
10.68%
11
12.09%
11
9.80%
15
10.00%
16
5.06%
4
7.14%
1
Can't say
Total
0.00%
0
0.97%
1
0.00%
0
0.00%
0
0.00%
0
0.00%
0
0.00%
0
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
Appendix A4 – Responses by Student Type
A4.2 – Student Respondents – The learning content on my subject sites makes use of different formats,
media and activities: not just reading static text – By Respondent Type
A4.2a - By Faculty:
Arts
Business
Education
Science
Strongly
Agree
12.04%
13
14.78%
17
19.73%
44
12.89%
33
Agree
Neutral
Disagree
46.30%
50
54.78%
63
49.78%
111
48.83%
125
20.37%
22
16.52%
19
17.49%
39
20.31%
52
12.04%
13
8.70%
10
7.62%
17
12.50%
32
Agree
Neutral
Disagree
48.04%
233
55.15%
91
48.08%
25
20.41%
99
15.15%
25
15.38%
8
8.66%
42
10.91%
18
23.08%
12
Strongly
Disagree
8.33%
9
4.35%
5
5.38%
12
3.52%
9
Can't say
Total
0.93%
1
0.87%
1
0.00%
0
1.95%
5
15.38%
108
16.38%
115
31.77%
223
36.47%
256
Can't say
Total
1.24%
6
0.61%
1
0.00%
0
69.09%
485
23.50%
165
7.41%
52
A4.2b - By Mode:
Distance
On-Campus
Mixed Mode
Strongly
Agree
16.49%
80
15.15%
25
3.85%
2
Strongly
Disagree
5.15%
25
3.03%
5
9.62%
5
A4.2c - Level of Study [students who specified other [e.g. fifth-year part-time] excluded]:
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Strongly
Agree
18.59%
Agree
Neutral
Disagree
60.26%
12.18%
8.97%
Strongly
Disagree
0.00%
29
94
19
14
13.11%
50.00%
22.95%
16
61
8.38%
Can't say
Total
0.00%
23.67%
0
0
156
9.84%
4.10%
0.00%
18.51%
28
12
5
0
122
41.32%
26.95%
11.98%
8.98%
2.40%
25.34%
14
69
45
20
15
4
167
19.12%
50.00%
15.69%
9.31%
4.90%
0.98%
30.96%
39
102
32
19
10
2
204
30.00%
50.00%
10.00%
0.00%
10.00%
0.00%
1.52%
3
5
1
0
1
0
10
Page 60
Appendix A4 – Responses by Student Type
A4.2d - International / Distance:
Strongly
Agree
14.81%
8
15.28%
99
International
Domestic
Agree
Neutral
Disagree
51.85%
28
49.54%
321
18.52%
10
18.83%
122
12.96%
7
10.03%
65
Strongly
Disagree
0.00%
0
5.40%
35
Can't say
Total
1.85%
1
0.93%
6
7.69%
54
92.31%
648
A4.2e - By Age:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Strongly
Agree
14.71%
15
11.65%
12
16.48%
15
16.99%
26
12.50%
20
21.52%
17
14.29%
2
Agree
Neutral
Disagree
52.94%
54
53.40%
55
43.96%
40
49.67%
76
49.38%
79
48.10%
38
50.00%
7
15.69%
16
16.50%
17
24.18%
22
18.30%
28
21.25%
34
15.19%
12
21.43%
3
11.76%
12
11.65%
12
10.99%
10
7.19%
11
10.63%
17
11.39%
9
7.14%
1
Page 61
Strongly
Disagree
3.92%
4
5.83%
6
3.30%
3
7.19%
11
4.38%
7
3.80%
3
7.14%
1
Can't say
Total
0.98%
1
0.97%
1
1.10%
1
0.65%
1
1.88%
3
0.00%
0
0.00%
0
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
Appendix A4 – Responses by Student Type
A4.3 – Student Respondents – Impact of Tools on Learning Experience – By Faculty
A4.3a - Announcements / Notifications:
Arts
Business
Education
Science
Very
Helpful
16.67%
18
26.96%
31
21.08%
47
23.05%
59
Helpful
Neutral
Unhelpful
57.41%
62
49.57%
57
58.30%
130
44.14%
113
14.81%
16
12.17%
14
14.80%
33
17.58%
45
4.63%
5
6.09%
7
3.59%
8
9.77%
25
Helpful
Neutral
Unhelpful
41.67%
45
34.78%
40
43.95%
98
32.03%
82
19.44%
21
20.00%
23
15.25%
34
28.52%
73
11.11%
12
16.52%
19
13.90%
31
14.84%
38
Helpful
Neutral
Unhelpful
11.11%
12
19.13%
22
23.77%
53
10.16%
26
36.11%
39
26.09%
30
23.32%
52
32.81%
84
6.48%
7
7.83%
9
10.31%
23
15.23%
39
Very
Unhelpful
6.48%
7
3.48%
4
1.79%
4
5.08%
13
Can't say
Total
0.00%
0
1.74%
2
0.45%
1
0.39%
1
15.38%
108
16.38%
115
31.77%
223
36.47%
256
Can't say
Total
2.78%
3
0.87%
1
0.90%
2
1.17%
3
15.38%
108
16.38%
115
31.77%
223
36.47%
256
Can't say
Total
35.19%
38
33.04%
38
31.39%
70
33.20%
85
15.38%
108
16.38%
115
31.77%
223
36.47%
256
A4.3b - Discussion Boards / Forums:
Arts
Business
Education
Science
Very
Helpful
9.26%
10
17.39%
20
18.39%
41
13.67%
35
Very
Unhelpful
15.74%
17
10.43%
12
7.62%
17
9.77%
25
A4.3c - Blogs:
Arts
Business
Education
Science
Very
Helpful
3.70%
4
6.96%
8
7.17%
16
1.95%
5
Page 62
Very
Unhelpful
7.41%
8
6.96%
8
4.04%
9
6.64%
17
Appendix A4 – Responses by Student Type
A4.3d - Virtual Classroom:
Arts
Business
Education
Science
Very
Helpful
7.41%
8
13.91%
16
7.62%
17
7.81%
20
Helpful
Neutral
Unhelpful
11.11%
12
15.65%
18
11.21%
25
16.02%
41
23.15%
25
21.74%
25
19.28%
43
28.13%
72
4.63%
5
5.22%
6
3.14%
7
8.98%
23
Helpful
Neutral
Unhelpful
13.89%
15
16.52%
19
13.00%
29
12.50%
32
27.78%
30
29.57%
34
23.77%
53
32.42%
83
2.78%
3
3.48%
4
4.48%
10
6.25%
16
Helpful
Neutral
Unhelpful
22.22%
24
25.22%
29
16.14%
36
37.11%
95
19.44%
21
21.74%
25
21.08%
47
18.75%
48
3.70%
4
5.22%
6
1.79%
4
7.03%
18
Helpful
Neutral
Unhelpful
18.52%
20
26.09%
30
17.04%
38
27.34%
70
29.63%
32
28.70%
33
27.35%
61
35.16%
90
1.85%
2
1.74%
2
2.69%
6
4.30%
11
Very
Unhelpful
6.48%
7
5.22%
6
3.14%
7
7.42%
19
Can't say
Total
47.22%
51
38.26%
44
55.61%
124
31.64%
81
15.38%
108
16.38%
115
31.77%
223
36.47%
256
Can't say
Total
49.07%
53
38.26%
44
49.33%
110
37.89%
97
15.38%
108
16.38%
115
31.77%
223
36.47%
256
Can't say
Total
39.81%
43
26.09%
30
55.61%
124
11.72%
30
15.38%
108
16.38%
115
31.77%
223
36.47%
256
Can't say
Total
43.52%
47
32.17%
37
47.53%
106
21.48%
55
15.38%
108
16.38%
115
31.77%
223
36.47%
256
A4.3e - Chat:
Arts
Business
Education
Science
Very
Helpful
0.00%
0
7.83%
9
5.83%
13
5.08%
13
Very
Unhelpful
6.48%
7
4.35%
5
3.59%
8
5.86%
15
A4.3f - Tests:
Arts
Business
Education
Science
Very
Helpful
10.19%
11
16.52%
19
4.04%
9
19.92%
51
Very
Unhelpful
4.63%
5
5.22%
6
1.35%
3
5.47%
14
A4.3g - Surveys:
Arts
Business
Education
Science
Very
Helpful
2.78%
3
8.70%
10
3.59%
8
8.98%
23
Page 63
Very
Unhelpful
3.70%
4
2.61%
3
1.79%
4
2.73%
7
Appendix A4 – Responses by Student Type
A4.3h - My Grades:
Arts
Business
Education
Science
Very
Helpful
18.52%
20
25.22%
29
19.73%
44
26.17%
67
Helpful
Neutral
Unhelpful
36.11%
39
39.13%
45
45.29%
101
38.67%
99
25.00%
27
24.35%
28
20.18%
45
17.19%
44
3.70%
4
6.09%
7
4.93%
11
7.42%
19
Page 64
Very
Unhelpful
7.41%
8
4.35%
5
4.04%
9
5.86%
15
Can't say
Total
9.26%
10
0.87%
1
5.83%
13
4.69%
12
15.38%
108
16.38%
115
31.77%
223
36.47%
256
Appendix A4 – Responses by Student Type
A4.4 – Student Respondents – Impact of Tools on Learning Experience – By Mode
A4.4a - Announcements / Notifications:
Distance
On-Campus
Mixed Mode
Very
Helpful
20.00%
97
30.91%
51
13.46%
7
Helpful
Neutral
Unhelpful
53.40%
259
46.67%
77
50.00%
26
15.88%
77
12.12%
20
21.15%
11
5.77%
28
6.67%
11
11.54%
6
Helpful
Neutral
Unhelpful
39.79%
193
33.94%
56
30.77%
16
16.70%
81
34.55%
57
25.00%
13
15.05%
73
9.70%
16
21.15%
11
Helpful
Neutral
Unhelpful
17.94%
87
13.94%
23
5.77%
3
27.84%
135
32.73%
54
30.77%
16
9.48%
46
12.73%
21
21.15%
11
Helpful
Neutral
Unhelpful
12.37%
60
18.79%
31
9.62%
5
22.06%
107
25.45%
42
30.77%
16
4.33%
21
6.67%
11
17.31%
9
Very
Unhelpful
4.12%
20
3.64%
6
3.85%
2
Can't say
Total
0.82%
4
0.00%
0
0.00%
0
69.09%
485
23.50%
165
7.41%
52
Can't say
Total
0.62%
3
2.42%
4
3.85%
2
69.09%
485
23.50%
165
7.41%
52
Can't say
Total
34.85%
169
29.09%
48
26.92%
14
69.09%
485
23.50%
165
7.41%
52
Can't say
Total
47.84%
232
31.52%
52
30.77%
16
69.09%
485
23.50%
165
7.41%
52
A4.4b - Discussion Boards / Forums:
Distance
On-Campus
Mixed Mode
Very
Helpful
17.11%
83
12.12%
20
5.77%
3
Very
Unhelpful
10.72%
52
7.27%
12
13.46%
7
A4.4c - Blogs:
Distance
On-Campus
Mixed Mode
Very
Helpful
4.95%
24
4.85%
8
1.92%
1
Very
Unhelpful
4.95%
24
6.67%
11
13.46%
7
A4.4d - Virtual Classroom:
Distance
On-Campus
Mixed Mode
Very
Helpful
8.25%
40
12.73%
21
0.00%
0
Page 65
Very
Unhelpful
5.15%
25
4.85%
8
11.54%
6
Appendix A4 – Responses by Student Type
A4.4e - Chat:
Distance
On-Campus
Mixed Mode
Very
Helpful
5.36%
26
5.45%
9
0.00%
0
Helpful
Neutral
Unhelpful
13.20%
64
16.97%
28
5.77%
3
25.15%
122
33.33%
55
44.23%
23
3.71%
18
6.67%
11
7.69%
4
Helpful
Neutral
Unhelpful
20.41%
99
39.39%
65
38.46%
20
21.03%
102
18.18%
30
17.31%
9
3.09%
15
6.67%
11
11.54%
6
Helpful
Neutral
Unhelpful
19.59%
95
29.70%
49
26.92%
14
28.25%
137
38.18%
63
30.77%
16
1.86%
9
3.64%
6
11.54%
6
Helpful
Neutral
Unhelpful
42.06%
204
35.76%
59
40.38%
21
22.47%
109
15.76%
26
17.31%
9
5.36%
26
6.06%
10
9.62%
5
Very
Unhelpful
5.36%
26
3.03%
5
7.69%
4
Can't say
Total
47.22%
229
34.55%
57
34.62%
18
69.09%
485
23.50%
165
7.41%
52
Can't say
Total
42.06%
204
9.09%
15
15.38%
8
69.09%
485
23.50%
165
7.41%
52
Can't say
Total
42.68%
207
16.36%
27
21.15%
11
69.09%
485
23.50%
165
7.41%
52
Can't say
Total
6.19%
30
1.82%
3
5.77%
3
69.09%
485
23.50%
165
7.41%
52
A4.4f - Tests:
Distance
On-Campus
Mixed Mode
Very
Helpful
10.10%
49
21.82%
36
9.62%
5
Very
Unhelpful
3.30%
16
4.85%
8
7.69%
4
A4.4g - Surveys:
Distance
On-Campus
Mixed Mode
Very
Helpful
4.95%
24
10.30%
17
5.77%
3
Very
Unhelpful
2.68%
13
1.82%
3
3.85%
2
A4.4h - My Grades:
Distance
On-Campus
Mixed Mode
Very
Helpful
18.56%
90
36.97%
61
17.31%
9
Page 66
Very
Unhelpful
5.36%
26
3.64%
6
9.62%
5
Appendix A4 – Responses by Student Type
A4.5 – Student Respondents – Impact of Tools on Learning Experience – By Level of Study
A4.5a - Announcements / Notifications:
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Very
Helpful
33.97%
Helpful
Neutral
Unhelpful
51.92%
10.26%
3.21%
Very
Unhelpful
0.64%
53
81
16
5
14.75%
55.74%
18.03%
18
68
19.76%
Can't say
Total
0.00%
23.67%
1
0
156
6.56%
4.92%
0.00%
18.51%
22
8
6
0
122
42.51%
20.36%
11.38%
5.39%
0.60%
25.34%
33
71
34
19
9
1
167
21.57%
54.90%
14.71%
4.41%
3.43%
0.98%
30.96%
44
112
30
9
7
2
204
30.00%
40.00%
10.00%
0.00%
10.00%
10.00%
1.52%
3
4
1
0
1
1
10
Can't say
Total
1.28%
23.67%
A4.5b - Discussion Boards / Forums:
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Very
Helpful
19.23%
Helpful
Neutral
Unhelpful
42.95%
25.64%
5.77%
Very
Unhelpful
5.13%
30
67
40
9
8
2
156
13.11%
30.33%
27.05%
18.85%
9.84%
0.82%
18.51%
16
37
33
23
12
1
122
12.57%
31.14%
21.56%
17.96%
14.97%
1.80%
25.34%
21
52
36
30
25
3
167
16.67%
42.65%
16.67%
13.73%
8.82%
1.47%
30.96%
34
87
34
28
18
3
204
20.00%
50.00%
20.00%
0.00%
10.00%
0.00%
1.52%
2
5
2
0
1
0
10
Page 67
Appendix A4 – Responses by Student Type
A4.5c - Blogs:
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Very
Helpful
8.33%
Helpful
Neutral
Unhelpful
17.31%
35.90%
9.62%
Very
Unhelpful
5.13%
13
27
56
15
1.64%
15.57%
24.59%
2
19
2.99%
Can't say
Total
23.72%
23.67%
8
37
156
11.48%
6.56%
40.16%
18.51%
30
14
8
49
122
10.78%
28.14%
14.97%
7.19%
35.93%
25.34%
5
18
47
25
12
60
167
5.39%
19.61%
29.90%
8.33%
4.41%
32.35%
30.96%
11
40
61
17
9
66
204
20.00%
30.00%
20.00%
0.00%
10.00%
20.00%
1.52%
2
3
2
0
1
2
10
Can't say
Total
32.05%
23.67%
A4.5d - Virtual Classroom:
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Very
Helpful
13.46%
Helpful
Neutral
Unhelpful
22.44%
25.00%
4.49%
Very
Unhelpful
2.56%
21
35
39
7
4
50
156
6.56%
9.84%
27.05%
4.10%
6.56%
45.90%
18.51%
8
12
33
5
8
56
122
5.39%
10.78%
23.95%
11.38%
9.58%
38.92%
25.34%
9
18
40
19
16
65
167
8.33%
12.25%
21.08%
1.96%
3.92%
52.45%
30.96%
17
25
43
4
8
107
204
30.00%
20.00%
0.00%
10.00%
0.00%
40.00%
1.52%
3
2
0
1
0
4
10
Page 68
Appendix A4 – Responses by Student Type
A4.5e - Chat:
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Very
Helpful
7.69%
Helpful
Neutral
Unhelpful
17.31%
33.33%
3.85%
Very
Unhelpful
3.21%
12
27
52
6
3.28%
13.11%
29.51%
4
16
2.40%
Can't say
Total
34.62%
23.67%
5
54
156
4.92%
5.74%
43.44%
18.51%
36
6
7
53
122
10.18%
27.54%
8.98%
7.19%
43.71%
25.34%
4
17
46
15
12
73
167
7.35%
12.25%
26.47%
1.96%
3.92%
48.04%
30.96%
15
25
54
4
8
98
204
0.00%
30.00%
10.00%
0.00%
0.00%
60.00%
1.52%
0
3
1
0
0
6
10
Can't say
Total
16.67%
23.67%
A4.5f - Tests:
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Very
Helpful
26.28%
Helpful
Neutral
Unhelpful
37.18%
17.31%
1.28%
Very
Unhelpful
1.28%
41
58
27
2
2
26
156
8.20%
37.70%
20.49%
7.38%
5.74%
20.49%
18.51%
10
46
25
9
7
25
122
10.78%
23.35%
22.75%
8.98%
7.78%
26.35%
25.34%
18
39
38
15
13
44
167
7.84%
15.20%
18.63%
0.98%
2.45%
54.90%
30.96%
16
31
38
2
5
112
204
40.00%
20.00%
0.00%
0.00%
0.00%
40.00%
1.52%
4
2
0
0
0
4
10
Page 69
Appendix A4 – Responses by Student Type
A4.5g - Surveys:
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Very
Helpful
12.82%
Helpful
Neutral
Unhelpful
32.69%
33.33%
1.28%
Very
Unhelpful
1.28%
20
51
52
2
0.82%
25.41%
39.34%
1
31
5.99%
Can't say
Total
18.59%
23.67%
2
29
156
1.64%
4.10%
28.69%
18.51%
48
2
5
35
122
19.16%
33.53%
5.39%
4.19%
31.74%
25.34%
10
32
56
9
7
53
167
5.39%
13.73%
24.02%
1.96%
1.96%
52.94%
30.96%
11
28
49
4
4
108
204
10.00%
40.00%
0.00%
0.00%
0.00%
50.00%
1.52%
1
4
0
0
0
5
10
Can't say
Total
3.21%
23.67%
A4.5h - My Grades:
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Very
Helpful
37.18%
Helpful
Neutral
Unhelpful
42.31%
16.03%
0.64%
Very
Unhelpful
0.64%
58
66
25
1
1
5
156
18.03%
45.08%
19.67%
7.38%
8.20%
1.64%
18.51%
22
55
24
9
10
2
122
18.56%
35.93%
21.56%
8.98%
9.58%
5.39%
25.34%
31
60
36
15
16
9
167
19.61%
39.71%
23.53%
4.41%
3.92%
8.82%
30.96%
40
81
48
9
8
18
204
40.00%
40.00%
10.00%
0.00%
0.00%
10.00%
1.52%
4
4
1
0
0
1
10
Page 70
Appendix A4 – Responses by Student Type
A4.6 – Student Respondents – Impact of Tools on Learning Experience – By International / Distance
A4.6a - Announcements / Notifications:
International
Domestic
Very
Helpful
27.78%
15
21.60%
140
Helpful
Neutral
Unhelpful
57.41%
31
51.08%
331
5.56%
3
16.20%
105
5.56%
3
6.48%
42
Helpful
Neutral
Unhelpful
40.74%
22
37.50%
243
29.63%
16
20.83%
135
9.26%
5
14.66%
95
Helpful
Neutral
Unhelpful
33.33%
18
14.66%
95
31.48%
17
29.01%
188
3.70%
2
11.73%
76
Helpful
Neutral
Unhelpful
20.37%
11
13.12%
85
31.48%
17
22.84%
148
5.56%
3
5.86%
38
Helpful
Neutral
Unhelpful
20.37%
11
12.96%
84
40.74%
22
27.47%
178
1.85%
1
4.94%
32
Very
Unhelpful
1.85%
1
4.17%
27
Can't say
Total
1.85%
1
0.46%
3
7.69%
54
92.31%
648
Can't say
Total
1.85%
1
1.23%
8
7.69%
54
92.31%
648
Can't say
Total
22.22%
12
33.80%
219
7.69%
54
92.31%
648
Can't say
Total
27.78%
15
43.98%
285
7.69%
54
92.31%
648
Can't say
Total
24.07%
13
44.91%
291
7.69%
54
92.31%
648
A4.6b - Discussion Boards / Forums:
International
Domestic
Very
Helpful
16.67%
9
14.97%
97
Very
Unhelpful
1.85%
1
10.80%
70
A4.6c - Blogs:
International
Domestic
Very
Helpful
7.41%
4
4.48%
29
Very
Unhelpful
1.85%
1
6.33%
41
A4.6d - Virtual Classroom:
International
Domestic
Very
Helpful
11.11%
6
8.49%
55
Very
Unhelpful
3.70%
2
5.71%
37
A4.6e - Chat:
International
Domestic
Very
Helpful
11.11%
6
4.48%
29
Page 71
Very
Unhelpful
1.85%
1
5.25%
34
Appendix A4 – Responses by Student Type
A4.6f - Tests:
International
Domestic
Very
Helpful
20.37%
11
12.19%
79
Helpful
Neutral
Unhelpful
33.33%
18
25.62%
166
22.22%
12
19.91%
129
1.85%
1
4.78%
31
Helpful
Neutral
Unhelpful
29.63%
16
21.91%
142
33.33%
18
30.56%
198
3.70%
2
2.93%
19
Helpful
Neutral
Unhelpful
44.44%
24
40.12%
260
12.96%
7
21.14%
137
11.11%
6
5.40%
35
Very
Unhelpful
1.85%
1
4.17%
27
Can't say
Total
20.37%
11
33.33%
216
7.69%
54
92.31%
648
Can't say
Total
20.37%
11
36.11%
234
7.69%
54
92.31%
648
Can't say
Total
1.85%
1
5.40%
35
7.69%
54
92.31%
648
A4.6g - Surveys:
International
Domestic
Very
Helpful
12.96%
7
5.71%
37
Very
Unhelpful
0.00%
0
2.78%
18
A4.6h - My Grades:
International
Domestic
Very
Helpful
27.78%
15
22.38%
145
Page 72
Very
Unhelpful
1.85%
1
5.56%
36
Appendix A4 – Responses by Student Type
A4.7 – Student Respondents – Impact of Tools on Learning Experience – By Age
A4.7a - Announcements / Notifications:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Very
Helpful
28.43%
29
24.27%
25
19.78%
18
24.84%
38
16.25%
26
22.78%
18
7.14%
1
Helpful
Neutral
Unhelpful
51.96%
53
43.69%
45
48.35%
44
50.98%
78
51.88%
83
60.76%
48
78.57%
11
8.82%
9
17.48%
18
19.78%
18
14.38%
22
20.00%
32
10.13%
8
7.14%
1
3.92%
4
11.65%
12
5.49%
5
5.88%
9
7.50%
12
3.80%
3
0.00%
0
Helpful
Neutral
Unhelpful
35.29%
36
36.89%
38
40.66%
37
35.29%
54
36.88%
59
43.04%
34
50.00%
7
31.37%
32
21.36%
22
21.98%
20
21.57%
33
18.13%
29
17.72%
14
7.14%
1
11.76%
12
14.56%
15
10.99%
10
16.99%
26
15.63%
25
10.13%
8
28.57%
4
Very
Unhelpful
6.86%
7
1.94%
2
6.59%
6
2.61%
4
3.75%
6
2.53%
2
7.14%
1
Can't say
Total
0.00%
0
0.97%
1
0.00%
0
1.31%
2
0.63%
1
0.00%
0
0.00%
0
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
Can't say
Total
2.94%
3
0.97%
1
1.10%
1
1.96%
3
0.63%
1
0.00%
0
0.00%
0
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
A4.7b - Discussion Boards / Forums:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Very
Helpful
9.80%
10
18.45%
19
14.29%
13
15.69%
24
15.00%
24
18.99%
15
7.14%
1
Page 73
Very
Unhelpful
8.82%
9
7.77%
8
10.99%
10
8.50%
13
13.75%
22
10.13%
8
7.14%
1
Appendix A4 – Responses by Student Type
A4.7c - Blogs:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Very
Helpful
4.90%
5
5.83%
6
4.40%
4
3.92%
6
5.00%
8
3.80%
3
7.14%
1
Helpful
Neutral
Unhelpful
10.78%
11
16.50%
17
14.29%
13
18.95%
29
15.00%
24
22.78%
18
7.14%
1
37.25%
38
26.21%
27
28.57%
26
24.18%
37
30.00%
48
29.11%
23
42.86%
6
17.65%
18
14.56%
15
10.99%
10
6.54%
10
12.50%
20
3.80%
3
14.29%
2
Helpful
Neutral
Unhelpful
17.65%
18
14.56%
15
10.99%
10
11.76%
18
16.25%
26
11.39%
9
0.00%
0
24.51%
25
24.27%
25
27.47%
25
25.49%
39
18.75%
30
22.78%
18
21.43%
3
8.82%
9
9.71%
10
5.49%
5
4.58%
7
4.38%
7
2.53%
2
7.14%
1
Very
Unhelpful
7.84%
8
8.74%
9
5.49%
5
5.23%
8
5.63%
9
2.53%
2
7.14%
1
Can't say
Total
21.57%
22
28.16%
29
36.26%
33
41.18%
63
31.88%
51
37.97%
30
21.43%
3
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
Can't say
Total
27.45%
28
32.04%
33
41.76%
38
46.41%
71
48.13%
77
56.96%
45
57.14%
8
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
A4.7d - Virtual Classroom:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Very
Helpful
14.71%
15
10.68%
11
8.79%
8
8.50%
13
6.88%
11
2.53%
2
7.14%
1
Page 74
Very
Unhelpful
6.86%
7
8.74%
9
5.49%
5
3.27%
5
5.63%
9
3.80%
3
7.14%
1
Appendix A4 – Responses by Student Type
A4.7e - Chat:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Very
Helpful
3.92%
4
8.74%
9
4.40%
4
5.88%
9
3.75%
6
2.53%
2
7.14%
1
Helpful
Neutral
Unhelpful
17.65%
18
15.53%
16
13.19%
12
10.46%
16
10.63%
17
16.46%
13
21.43%
3
31.37%
32
28.16%
29
28.57%
26
29.41%
45
28.75%
46
22.78%
18
28.57%
4
6.86%
7
6.80%
7
4.40%
4
3.27%
5
5.00%
8
2.53%
2
0.00%
0
Helpful
Neutral
Unhelpful
47.06%
48
33.01%
34
27.47%
25
19.61%
30
20.63%
33
12.66%
10
28.57%
4
8.82%
9
24.27%
25
24.18%
22
18.30%
28
25.00%
40
18.99%
15
14.29%
2
9.80%
10
3.88%
4
5.49%
5
3.92%
6
3.13%
5
2.53%
2
0.00%
0
Very
Unhelpful
6.86%
7
5.83%
6
5.49%
5
2.61%
4
5.63%
9
3.80%
3
7.14%
1
Can't say
Total
33.33%
34
34.95%
36
43.96%
40
48.37%
74
46.25%
74
51.90%
41
35.71%
5
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
Can't say
Total
11.76%
12
13.59%
14
27.47%
25
43.79%
67
40.00%
64
49.37%
39
42.86%
6
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
A4.7f - Tests:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Very
Helpful
16.67%
17
20.39%
21
8.79%
8
13.73%
21
6.88%
11
13.92%
11
7.14%
1
Page 75
Very
Unhelpful
5.88%
6
4.85%
5
6.59%
6
0.65%
1
4.38%
7
2.53%
2
7.14%
1
Appendix A4 – Responses by Student Type
A4.7g - Surveys:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Very
Helpful
9.80%
10
11.65%
12
4.40%
4
5.88%
9
3.13%
5
3.80%
3
7.14%
1
Helpful
Neutral
Unhelpful
28.43%
29
23.30%
24
25.27%
23
23.53%
36
20.00%
32
16.46%
13
7.14%
1
34.31%
35
35.92%
37
25.27%
23
28.10%
43
32.50%
52
29.11%
23
21.43%
3
6.86%
7
3.88%
4
6.59%
6
0.65%
1
0.63%
1
0.00%
0
14.29%
2
Helpful
Neutral
Unhelpful
35.29%
36
40.78%
42
46.15%
42
36.60%
56
43.75%
70
45.57%
36
14.29%
2
16.67%
17
16.50%
17
23.08%
21
22.88%
35
19.38%
31
20.25%
16
50.00%
7
5.88%
6
3.88%
4
7.69%
7
5.23%
8
7.50%
12
5.06%
4
0.00%
0
Very
Unhelpful
0.98%
1
3.88%
4
4.40%
4
0.00%
0
4.38%
7
1.27%
1
7.14%
1
Can't say
Total
19.61%
20
21.36%
22
34.07%
31
41.83%
64
39.38%
63
49.37%
39
42.86%
6
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
Can't say
Total
3.92%
4
1.94%
2
1.10%
1
7.84%
12
6.25%
10
6.33%
5
14.29%
2
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
A4.7h - My Grades:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Very
Helpful
33.33%
34
30.10%
31
16.48%
15
20.92%
32
18.75%
30
18.99%
15
21.43%
3
Page 76
Very
Unhelpful
4.90%
5
6.80%
7
5.49%
5
6.54%
10
4.38%
7
3.80%
3
0.00%
0
Appendix A4 – Responses by Student Type
A4.8 – Student Respondents – How valuable would you find the ability to easily select, collect and
download content from all the tools in Interact2 as a single folder to an accessible online
location, your laptop or mobile device?– By Respondent Type
A4.8a - By Faculty:
Very
Valuable
Valuable
Somewhat
Valuable
Of Little
Value
Not Valuable
At All
Can't say
Total
41.67%
45
34.78%
40
39.01%
87
36.33%
93
25.00%
27
40.87%
47
34.98%
78
33.59%
86
12.96%
14
14.78%
17
14.35%
32
14.45%
37
6.48%
7
3.48%
4
6.28%
14
6.25%
16
4.63%
5
3.48%
4
1.35%
3
4.69%
12
9.26%
10
2.61%
3
4.04%
9
4.69%
12
15.38%
108
16.38%
115
31.77%
223
36.47%
256
Very
Valuable
Valuable
Somewhat
Valuable
Of Little
Value
Not Valuable
At All
Can't say
Total
39.59%
192
33.94%
56
32.69%
17
31.55%
153
42.42%
70
28.85%
15
13.61%
66
13.94%
23
21.15%
11
6.19%
30
3.64%
6
9.62%
5
3.71%
18
2.42%
4
3.85%
2
5.36%
26
3.64%
6
3.85%
2
69.09%
485
23.50%
165
7.41%
52
Arts
Business
Education
Science
A4.8b - By Mode:
Distance
On-Campus
Mixed Mode
A4.8c - Level of Study [students who specified other [e.g. fifth-year part-time] excluded]:
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Very
Valuable
Valuable
Somewhat
Valuable
Of Little
Value
Not Valuable
At All
Can't say
Total
48.72%
36.54%
10.26%
0.64%
0.64%
3.21%
23.67%
76
57
16
1
1
5
156
32.79%
38.52%
11.48%
4.92%
4.92%
7.38%
18.51%
40
47
14
6
6
9
122
29.34%
34.13%
17.37%
9.58%
5.39%
4.19%
25.34%
49
57
29
16
9
7
167
41.18%
30.39%
15.20%
5.88%
2.94%
4.41%
30.96%
84
62
31
12
6
9
204
20.00%
50.00%
10.00%
0.00%
0.00%
20.00%
1.52%
2
5
1
0
0
2
10
Page 77
Appendix A4 – Responses by Student Type
A4.8d - International / Distance:
International
Domestic
Very
Valuable
Valuable
Somewhat
Valuable
Of Little
Value
Not Valuable
At All
Can't say
Total
24.07%
13
38.89%
252
53.70%
29
32.25%
209
12.96%
7
14.35%
93
1.85%
1
6.17%
40
1.85%
1
3.55%
23
5.56%
3
4.78%
31
7.69%
54
92.31%
648
A4.8e - By Age:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Very
Valuable
Valuable
Somewhat
Valuable
Of Little
Value
Not Valuable
At All
Can't say
Total
40.20%
41
38.83%
40
38.46%
35
39.22%
60
35.00%
56
31.65%
25
57.14%
8
38.24%
39
37.86%
39
30.77%
28
33.99%
52
29.38%
47
40.51%
32
7.14%
1
14.71%
15
9.71%
10
16.48%
15
15.03%
23
16.88%
27
10.13%
8
14.29%
2
1.96%
2
6.80%
7
5.49%
5
4.58%
7
6.88%
11
8.86%
7
14.29%
2
1.96%
2
3.88%
4
2.20%
2
4.58%
7
4.38%
7
2.53%
2
0.00%
0
2.94%
3
2.91%
3
6.59%
6
2.61%
4
7.50%
12
6.33%
5
7.14%
1
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
Page 78
Appendix A4 – Responses by Student Type
A4.9 – Student Respondents – How valuable is it for you to print all your online modules by clicking a
single button? – By Respondent Type
A4.9a - By Faculty:
Very
Valuable
Valuable
Somewhat
Valuable
Of Little
Value
Not Valuable
At All
Can't say
Total
50.00%
54
42.61%
49
47.53%
106
34.77%
89
25.93%
28
31.30%
36
21.52%
48
28.13%
72
9.26%
10
18.26%
21
17.49%
39
16.41%
42
4.63%
5
4.35%
5
6.73%
15
9.38%
24
4.63%
5
2.61%
3
5.38%
12
7.42%
19
5.56%
6
0.87%
1
1.35%
3
3.91%
10
15.38%
108
16.38%
115
31.77%
223
36.47%
256
Very
Valuable
Valuable
Somewhat
Valuable
Of Little
Value
Not Valuable
At All
Can't say
Total
49.48%
240
26.06%
43
28.85%
15
22.89%
111
35.15%
58
28.85%
15
13.40%
65
21.21%
35
23.08%
12
6.39%
31
7.88%
13
9.62%
5
5.57%
27
4.85%
8
7.69%
4
2.27%
11
4.85%
8
1.92%
1
69.09%
485
23.50%
165
7.41%
52
Arts
Business
Education
Science
A4.9b - By Mode:
Distance
On-Campus
Mixed Mode
A4.9c - Level of Study [students who specified other [e.g. fifth-year part-time] excluded]:
Undergraduate
(Year 1)
Undergraduate
(Year 2)
Undergraduate
(Year 3)
Post-graduate
(Coursework)
Post-graduate
(Research)
Very
Valuable
Valuable
Somewhat
Valuable
Of Little
Value
Not Valuable
At All
Can't say
Total
39.74%
32.69%
16.03%
6.41%
2.56%
2.56%
23.67%
62
51
25
10
4
4
156
40.16%
22.95%
18.03%
6.56%
7.38%
4.92%
18.51%
49
28
22
8
9
6
122
38.92%
24.55%
17.37%
8.38%
8.98%
1.80%
25.34%
65
41
29
14
15
3
167
46.57%
25.98%
13.73%
5.88%
5.39%
2.45%
30.96%
95
53
28
12
11
5
204
30.00%
20.00%
10.00%
30.00%
0.00%
10.00%
1.52%
3
2
1
3
0
1
10
Page 79
Appendix A4 – Responses by Student Type
A4.9d - International / Distance:
International
Domestic
Very
Valuable
Valuable
Somewhat
Valuable
Of Little
Value
Not Valuable
At All
Can't say
Total
18.52%
10
44.44%
288
38.89%
21
25.15%
163
27.78%
15
14.97%
97
7.41%
4
6.94%
45
3.70%
2
5.71%
37
3.70%
2
2.78%
18
7.69%
54
92.31%
648
A4.9e - By Age:
< 21
22 - 25
26 - 30
31 - 40
41 - 50
51 - 60
> 60
Very
Valuable
Valuable
Somewhat
Valuable
Of Little
Value
Not Valuable
At All
Can't say
Total
32.35%
33
38.83%
40
38.46%
35
46.41%
71
43.75%
70
55.70%
44
35.71%
5
29.41%
30
29.13%
30
19.78%
18
25.49%
39
24.38%
39
27.85%
22
42.86%
6
22.55%
23
14.56%
15
19.78%
18
15.03%
23
16.25%
26
7.59%
6
7.14%
1
6.86%
7
8.74%
9
10.99%
10
3.27%
5
9.38%
15
2.53%
2
7.14%
1
3.92%
4
5.83%
6
8.79%
8
7.19%
11
3.75%
6
5.06%
4
0.00%
0
4.90%
5
2.91%
3
2.20%
2
2.61%
4
2.50%
4
1.27%
1
7.14%
1
14.53%
102
14.67%
103
12.96%
91
21.79%
153
22.79%
160
11.25%
79
1.99%
14
Page 80