CSU Public Portal User Guide
Reporting an Incident – Quick Reference
The CSU Public Portal is available to all staff, students, contractors and visitors
To report an Incident via the CSU Health and Safety Public Portal go to:
https://csupublicportal.scrimonline.com.au/Main.aspx#
(Figure 01: Log in)
Click here to
start
From the menu bar select
‘Report an Incident’
A form called Incident Report will open (see Figure 02 on the next page). Please complete all sections
on the form. Remember a Red Asterisk (*) means the field is compulsory
Location Details – Enter the location of where the incident occurred. If the incident is not related
to a Faculty or Division or you are unaware of this information then choose the Faculty /Division
that you belong to. “‘Further Location Details’ should then be used to help describe the actual site
and location in more detail.
Incident Details – Enter a brief description of the incident and any actions taken. Please include
the task or activity that you were undertaking at the time i.e. walking, having lunch, teaching, etc
Reported By - This is the person entering the incident. If you are reporting on another person’s
behalf, then the injured person or witness details will be added later (see point 4)
Injured Person or Witness– Please be sure to complete all mandatory fields before selecting
this link. A new screen called ‘Injured Person or Witness’ will open in front of the ‘Incident
Report’(See Figure 03)
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(Figure 02: New Incident)
Location details refer to the
place where the incident
happened If you are unsure
of the location – choose your
own faculty/Division. Use the
further details box to add
more information about the
area.
12hr clock AM/PM
Please provide as much
detail as possible
This is the person entering the
incident – may be the injured
person, witness or the supervisor
Click on here to add the
details of the injured person
or witness – see next screen
shot –Figure 04
Photos or documents can be
attached here i.e. certificates,
reports, statements etc.
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Add an Injured Person or Witness – Part 1
On selecting the ‘Add Injured Person or Witness’ link the following screen will appear (see
Figure 04 below). Follow these steps if the you or another person was injured. If the involved
person was not injured see over the page.
Mandatory - All fields marked with a red asterisk ( * ) must be completed before you can ‘Add an Injured
Person’ or ‘Submit’ the form.
Injured Person– Complete all mandatory fields marked with an asterisk (*). These are the details
of the injured person or witness, where they work and contact information
Injury details – If the person was injured, select ‘Yes’. The remaining questions will become
active allowing you to fill in the injury details. Fields marked with an asterisk (*) are compulsory.
Submit – Select Submit. The form will close and return to the ‘New Incident Report’ where you
have the option to add another injured person or witness OR finalise the ‘New Incident Report’
(Figure 03)
This information
relates to the injured
person or witness of
the incident –
complete mandatory
fields
By clicking on YES – the field
below become active and
injury details can be added
Describe the treatment
and any other
information required
If the injured person remained at work
please click on YES and complete the date
and time
Clicking on SUBMIT
will take you back to
the Incident Report
screen where you can
complete the report
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Add an Injured Person or Witness – i.e. NOT injured or witness only – Part 2
Please add contact details for other involved people who were not injured during the incident, for
example witnesses or other contacts that may assist the WHS Unit with the investigation (see Figure 04
below).
Injured Person or Witness Details – Complete all mandatory fields marked with an asterisk (*).
These are the details of the injured person or witness, where they work and contact information
Injured – If the person was not injured, select ‘No’. The injury details will be greyed out.
Submit – Select Submit. The form will close and return to the ‘Incident Report’ where you may
choose to add another injured person or witness OR finalise the ‘New Incident Report’.
(Figure 04)
Complete all details of injured
person or witness here
If there is no injury or if
you are simply
reporting the witness
details – select NO
Click on SUBMIT and
return to the
Reporting Screen to
complete the report
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SUBMITTING YOUR REPORT:

Click on Add Attachment to add any photos or documents incl. medical certificates or reports you may
have. Ensure you click on Save and click Submit when complete.

A message will appear confirming the report was submitted successfully (Figure 05).
Please take note of the ID for future reference (i.e. INC0007xxx).
(Figure 05)
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