Data Sheet
Cisco Smart+Connected Personalized Spaces
The traditional workplace is being shaped by the changing demographics of the
workforce, soaring energy and real-estate costs, and the increasing need to
collaborate. Enterprises feel the pressure to make better use of space within their
building, while creating a greener workplace by reducing the carbon footprint and
saving on energy costs. Meanwhile, the millennial workforce is impelling companies to
become more flexible, as they strive to balance work and personal life while being
increasingly mobile. Collaboration and collaboration tools are required because
business and work teams are now spread throughout the world. IT and facility
managers are challenged to balance all these needs and, at the same time, provide
their employees with the right resources and tools, while optimizing productivity and
costs.
The changing business environment and new workforce call for a flexible workplace. However, most organizations
continue allocating fixed office cubicles and seats. As a result, companies have underutilized desk and office space,
as more employees adopt telecommuting and flexible work options. This wastes expensive corporate real estate
and limits organizations’ ability to be agile and to adjust to ever-changing business requirements. Corporations need
a flexible work environment where desks and offices can be reserved and used when needed while enhancing
employee productivity.
Cisco® Smart+Connected Personalized Spaces is a Smart+Connected Communities™ solution that helps
companies reduce real-estate costs while enhancing employee productivity and comfort. It provides the following
benefits:
 Lower real-estate costs per employee through improved utilization of cubicle and cabin space
 Ability to manage room resources, such as heating, ventilation, air conditioning (HVAC), lights, blinds, and
audio-video (A/V) equipment through an IP phone
 Enhanced experience through personalization of the room environment
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 Visibility into space usage for ongoing optimization
 Single window for administration of workspaces across all the enterprise locations
Features
Table 1 lists the high-level features of the Cisco Smart+Connected™ Personalized Spaces solution.
Table 1
#
1
Features of Cisco Smart+Connected Personalized Spaces
Feature
Wizard-based reservation and check-in
Sub-Feature
 Advanced reservations including one-time and recurrent booking
using a wizard-based search tool
 Ability to search for and book spaces based on attributes and
resource criteria
 Look up booking history and saved searches
 Check-in and log-in for preference to take effect
 Update reservation
 Cancellation by user
 Automatic cancellation based on policy
 Log-out and check-out of workspace and services
2
3
4
5
6
7
8
9
Smartphone-based reservation and check-In
Floor plan-based check-in through kiosk and web
Personalization and portability
Personal space resource management
Assurance
Administration
Reporting
Internationalization and localization

Ad hoc check-in and check-out

Quick response (QR) code–based check-in

Favorite workspaces

Colleague directory and contact details

Meeting schedule

View the floor plan and availability of desks and offices

Search and view people and checked-in location

View Jabber contacts, both physical and virtual presence, on the
floor plan

Select and check in to a desk or office

Authentication using Active Directory (AD) or Smartcard with fourdigit PIN

Preference creation and deletion

Multiple preference configurations

Display calendar, notes, pictures on signs in different layouts

Portability of user profiles across workspaces

Lighting control

Blind control

HVAC control

Report preset issues in personal environment from an IP phone

Trouble-ticketing system

Email notification

Addition of locations and floor plans

Addition of workspaces to the floor plans

Addition of services to the workspaces

Modification of locations, workspaces, and services

Deletion of locations, workspaces, and services

Usage metering

Utilization metrics following defined parameters

Usage trends across spaces, locations, and services

ROI calculation for spaces, locations, services

Internationalized application
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Details of the Features
1. Web Interface for Reservation and Check-In
1.1. Web-based interface for reserving cubicle or cabin space on one-time or recurring basis.
1.2. Search over the spaces available based on criteria of resources needed.
1.3. Store and present user’s previous bookings (history) and favorites as easy options for reservation.
1.4. Explicit check-in on the IP phone to prevent waste of real-estate space.
1.5. User preferences take effect at check-in.
1.6. Update to reservation allowed before reservation time.
1.7. Automatic cancellation of reservations allowed in case of no-show.
1.8. Explicit cancellation of reservation by user.
1.9. Check-out by user releases the space for reservations by other users.
2. Mobile Phone Interface
2.1. View availability of workspaces
2.2. Reservation-based check-in and check-out
2.3. Ad hoc check-in for workspaces
2.4. Personal calendar view on smartphone
2.5. QR code–based check-in
2.6. Addition and deletion of favorites
2.7. Search workspaces
2.8. Search colleagues
2.9. View colleague profiles
2.10. Initiate call or IM with colleagues
3. Kiosk Interface
(also available on web)
3.1. View availability of workspaces on large-screen digital signs
3.2. Reservation-based check-in and check-out
3.3. Ad hoc check-in for workspaces
3.4. Search colleagues and view colleagues’ location
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3.5. View route to desks, offices, and colleagues’ locations
3.6. View Jabber contacts, both physical and virtual presence
4. Personalization and Portability
4.1. User can select the preferred HVAC, blinds, and lighting setting.
4.2. User can create multiple preference sets, based on seasons, time of day, and so forth (one must be
chosen at the time of reservation).
4.3. User can select digital sign layout preference. The sign displays user’s upcoming meetings on the
calendar, pictures, RSS feed, notes, and more.
4.4. User preferences are portable across all locations in the enterprise.
5. Personal Space Resource Management from IP Phone
5.1. HVAC Control
5.1.1. HVAC can be controlled for the meeting space.
5.1.2. HVAC can be turned on and off by defining occupancy status.
5.1.3. User can also set the temperature to values chosen from those specified by the administrator.
5.2. Light Bank Control
5.2.1. Individual or multiple light systems in the meeting space can be controlled.
5.2.2. Lights can be turned on and off.
5.2.3. User can also set the dimness and brightness of the lights.
5.3. Blind Control
5.3.1. Individual or multiple blind systems in the meeting space can be controlled.
5.3.2. Blinds can be raised, lowered, and paused midway.
6. Assurance
6.1. Preconfigured problems and issues in the personal space can be reported.
6.2. Fault reporting can be integrated with customer’s trouble-ticketing system.
6.3. In the absence of integration with a trouble-ticketing system, cases from the IP phone would be
communicated to a preconfigured email address.
7. Administration
7.1. Addition of locations, floor plans, personal spaces
7.1.1. Adding multiple locations of office buildings
7.1.2. Adding floors to each location
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7.1.3. Adding floor plans to each floor, including layout of cubicles, meeting rooms, break out areas, and so
forth
7.1.4. Adding individual personal spaces as overlays on the floor plan
7.2. Addition of devices and resources to locations
7.2.1. Adding the various devices present, such as variable air volume (VAV) or lights, to spaces
7.2.2. Adding signs to personal spaces
7.3. Modification and deletion of locations and meeting spaces
7.3.1. Modification and deletion of personal spaces and devices available in the workspace
8. Reporting
8.1. Utilization Metrics Using Defined Parameters
8.1.1. Current and historical utilization
8.1.2. Usage trend over time
8.1.3. Comparison of usage across locations
8.1.4. No-show reports
8.2. Custom Reports
8.2.1. Custom report generation based on user-defined parameters
8.2.2. Options to save custom reports
8.2.3. Options to export reports to other formats (csv, pdf, xls)
8.2.4. Any reports concerned with energy usage or room equipment usage will be available only as part of
Feature Pack 1
Internationalized Application
Cisco Smart+Connected Personalized Spaces is i18n compatible. It has been localized for English and Korean. All
i18n languages are supported.
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Benefits
The benefits for various customer stakeholders are described in Table 2.
Table 2
Cisco Smart+Connected Personalized Spaces Benefits
Facility Manager
IT Manager
• Improved real-estate utilization (with
effectively lower real-estate cost per
employee)
Increased utilization of existing ICT
infrastructure
Quantitative
End User
• Reduction in facility services and
energy costs per employee
Qualitative
Visibility into space utilization, which
allows continuous optimization of
expensive real estate in a dynamic
growth environment
Simplified management of ICT and
building infrastructure
Enhanced productivity in personalized
and smart working environment
Certification Matrix
Table 3 shows the hardware and software that Cisco Smart+Connected Personalized Spaces requires. These
components are not included as part of the product.
Table 3
Cisco Smart+Connected Personalized Spaces Hardware and Software Certification Matrix.
Component
Software/Hardware Version Number
Cisco Components
Service Delivery Platform
Version 2.0.2
Server
Cisco UCS C220 M3S / M3L
Call Manager
Cisco Unified Call Manager 7.x / 8.x / 9.x
Digital Media Player
IEC 4610/4632, Cisco Digital Media Player 4400, Firmware 5.1 (http and https)
and 5.2 (https)
Digital Media Manager
Version 5.2.1
Digital Signage
Size: 21 inch; 47 inch
Type: ELO touchscreen on APR technology
IP Phone Model
Touchscreen: 7975, 9971
Non-touchscreen: 9951
Third-Party Components
App Server
WebLogic 10.3
Jboss 6
Browser
Firefox v6.x
Database
Oracle Enterprise Edition 11g R2
Postgres 9
LDAP
Active Directory (Win2008 v6.0, Win2003 v5.2R2)
RHEL 5.5 openldap -2.3.43.12
Mediation Gateway
Tridium Jace 600
Operating System
Red Hat Enterprise Linux 5.5
Apple iOS 6
Smartphone Operating System
Android: Gingerbread 2.3.x, Ice Cream Sandwich 4.0.x, Jelly Bean 4.1.x
Trouble Ticketing System
BMC Remedy Version 7.5
Virtualization
Vsphere 5.0
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Ordering Information
Cisco Smart+Connected Personalized Spaces provide a flexible, "pay-as-you-grow" licensing mechanism that gives
customers the option to add incremental spaces and features to be managed as needed. The licenses for Cisco
Smart+Connected Personalized Spaces are perpetual licenses and do not need or include annual renewal.
Cisco Smart+Connected Personalized Spaces licenses are categorized based on the procurement model shown in
Table 4.
Table 4
Cisco Smart+Connected Personalized Spaces Licenses
Description
Part Number
Smart+Connected Personalized Spaces Base SW (for physical delivery) – Top level SKU
SCPS-BASE-K9
Smart+Connected Personalized Spaces Base SW (for electronic delivery) – Top level SKU
R-SCPS-BASE-K9
SCPS Web Application for up to 499 spaces (minimum of 50 spaces)
LIC-SCPS-WEB-A
SCPS Web Application for 500 to 2499 spaces
LIC-SCPS-WEB-B
SCPS Web Application for 2500 or more spaces
LIC-SCPS-WEB-C
SCPS Mobile Application
LIC-SCPS-MB
SCMS Kiosk Interface
LIC-SCMS-KIOSK
SCPS Digital Personal Signage Interface
LIC-SCPS-DPS
SCPS IP Phone Interface
LIC-SCPS-IPPH
SCPS Office Comfort Personalization and Control on IP Phone
LIC-SCPS-COMCON
SCPS Enterprise License for a minimum of 2500 spaces
LIC-SCPS-ENT
Related Solutions
Cisco Smart+Connected Personalized Spaces is a part of the Cisco Smart+Connected WorkPlace portfolio of
solutions which promotes a smarter, efficient, and sustainable workplace. A related solution is Cisco
Smart+Connected Meeting Spaces, which helps simplify the meeting-room reservation and resource-management
process.
Warranty Information
Find warranty information on Cisco.com at the Product Warranties page.
Cisco Services
Cisco offers a wide range of support programs to help accelerate customer success. These innovative programs are
delivered through a unique combination of people, processes, tools, and partners, promoting high levels of customer
satisfaction. For more information, contact your Cisco sales representative.
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For More Information
For more information about Cisco Smart+Connected Personalized Spaces, visit
http://www.cisco.com/web/strategy/smart_connected_communities/smart_connected_personalized_spaces.html or
contact [email protected]
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