Cisco Desktop Virtualization Services
Service Overview
Cisco Desktop Virtualization Services
Cisco® Desktop Virtualization
Services help you strategize, plan,
design, migrate, and operate a costeffective, secure, end-to-end desktop
virtualization solution for any user in
any environment with minimal
business risk.
Accelerate your transition to an infrastructure that
provides an optimal virtual desktop user experience
from anywhere, using any device, over any medium.
Today’s business environment is transforming to provide more flexible work
approaches for employees. Supported by an expanding ecosystem of mobile
applications and devices, workers increasingly demand access to business
applications and expertise anywhere, from any device. In response, organizations
are laying the groundwork for an architecture that connects devices, applications,
user types, and deployment models to support the bring-your-own-device (BYOD)
trend and enable a “work your way” experience.
The Cisco Unified Workspace provides a platform for organizations to achieve this
ability through the adoption of Smart Solutions to enable mobility and desktop
virtualization. Desktop virtualization replaces the traditional desktop environment with
a virtual desktop infrastructure to meet the demand for secure, mobile access. To
enable video, voice, and collaboration applications on a virtual desktop, we offer Cisco
Desktop Virtualization Solutions.
Implementing desktop virtualization may present challenges:

Analyzing and justifying the move to desktop virtualization

Implementing a secure solution that delivers a high level of application
availability, performance, and manageability for mobile and office users

Determining how to incorporate video, voice, and collaboration into the user
experience

Managing growth and globalization

Optimizing your desktop virtualization solution and operations as your needs
evolve
Cisco Services can help you address these challenges.
.
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Cisco Data Center
Virtualization Services
Service Overview
Cisco Desktop Virtualization Services
Complementary to our desktop virtualization solutions portfolio, Cisco Desktop
Virtualization Services deliver rich, expert-based services end to end that can help
you rapidly realize a desktop virtualization solution of your choice anywhere, with any
device, over any medium. These services also help provide the right fit with your
existing investments and align your IT and business strategies. Our services can
help you plan, build, and manage a secure desktop virtualization solution. These
include:
Plan

Desktop Virtualization Strategy Service: Develop a comprehensive business
case and solution strategy for desktop virtualization. Assess operational and
mobility services readiness. Create an architecture that may include desktop
virtualization, collaboration, and innovation.

Desktop Virtualization Assessment Service: Conduct a comprehensive
feasibility study and total cost of ownership (TCO) analysis for desktop
virtualization.

Desktop Virtualization Planning and Design Service: Design a reliable
desktop virtualization infrastructure that fits your IT strategy and user requirements.
Build

Desktop Virtualization Pre-Production Pilot Service: Validate specific
technical requirements for your proposed desktop virtualization design prior to
full production.

Desktop Virtualization Implementation Service: Smoothly implement your
desktop virtualization solution, including creating an implementation plan and
migrating users.
Manage

Desktop Virtualization Optimization Service: Understand the performance
and utilization of your desktop environment and evolve your virtual desktop
solution to assure operational excellence as you expand.

Cisco Solution Support for Desktop Virtualization: Rapidly resolve
operational issues with solution support that provides a single point of contact.
Plan for Desktop Virtualization
Desktop Virtualization Strategy Service
Understand the value that a desktop virtualization solution can bring to your
organization and provide the metrics that you need to validate the investment. Cisco
experts provide a holistic analysis that encompasses your business, technology
strategies, operating systems, and applications. It uses detailed discovery to
calculate potential savings in capital and operating expenses. With a clear snapshot
of your current infrastructure, you can determine how desktop virtualization can costeffectively protect sensitive information while delivering a user experience that is
comparable to that of a standalone desktop environment.

Business case definition and solution strategy: Determine how a desktop
virtualization solution can help to secure data, simplify operations, improve enduser experience, and reduce costs. Prepare for an in-depth design activity by
mapping business and technical requirements to your desired solution.
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Cisco Data Center
Virtualization Services
Service Overview

Operational readiness assessment: Undertake an operational readiness
review, define operational requirements, and develop a transformation roadmap
to an efficient virtual desktop architecture.

Collaboration and innovation architecture planning: Plan for a virtualized
desktop solution by incorporating collaboration into your architecture. Cisco
experts help you develop a roadmap based on your business imperatives and
applications strategy, a collaboration architecture framework, a strategy to
promote innovation, and proof-of-concept verification.
Desktop Virtualization Assessment Service
Determine the feasibility and confirm the TCO benefits of implementing desktop
virtualization in your environment. The Cisco Desktop Virtualization Assessment
Service provides a comprehensive study that includes data and risk assessment of
existing desktop solutions and examines the feasibility of a virtualized desktop
infrastructure. Cisco uses a minimally intrusive data collection tool to assess up to
2000 Microsoft Windows desktops with no user disruption. Data analysis and
interviews provide a data-driven projection of WAN, LAN, and storage infrastructure
required to support a successful desktop virtualization deployment. An estimated
build of materials and TCO analysis are then completed, which show the benefits of
implementing your desired desktop virtualization solution.
Desktop Virtualization Planning and Design Service
With your metrics-driven strategy in place, Cisco Desktop Virtualization Planning and
Design Service provides the necessary resources and expertise to design a
comprehensive solution that integrates the network, data center, desktop computing,
rich media applications, and storage infrastructures. Without proper planning, design,
and deployment, response times and user productivity can be affected.

Desktop virtualization planning: Evaluate your virtualization opportunities
against your current desktop infrastructure, rich media applications, and
management systems to help you better understand the benefits and costs of
migrating to a virtual desktop solution.

Desktop virtualization design: Create a high-level design for your desktop
virtualization solution and a plan for your physical-to-virtual migration process.

Desktop virtualization operations management: Assess processes and plan
for operational changes and implementation.

Mobility services readiness assessment: Speed deployment of mobility
services for your desktop virtualization solution. This service provides
requirements development, WLAN architecture analysis, and recommendations
on how to deploy a mobile virtual desktop solution.
Build Your Desktop Virtualization Solution
Desktop Virtualization Pre-Production Pilot Service
Validate specific technical requirements for your proposed desktop virtualization
design prior to full production. The Cisco Desktop Virtualization Pre-Production Pilot
Service is a fixed price, fixed scope pre-production deployment offering for up to 250
users that helps you understand and experiment with the unique characteristics of
your desktop virtualization project.
3 © 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Cisco Data Center
Virtualization Services
Service Overview
Desktop Virtualization Implementation Service
Cisco and our partners help you smoothly implement your desktop virtualization
solution, including deploying the components of your virtualized desktop
infrastructure and migrating users.
Manage Your Solution
Desktop Virtualization Optimization Service
Review best practices for evolving your environment to support data center growth,
improve productivity and IT operational processes, accelerate change, and develop
a future deployment roadmap, including architecture recommendations for desktop
virtualization deployments.

Define and align your operational and technical objectives with industry best
practices to meet current and future business operational requirements.

Identify areas for platform improvement by analyzing performance and capacity
patterns, peak utilization trends, and underutilized assets.

Improve operational maturity, manageability, and delivery of desktop services
through periodic reviews of the architecture and data center operations.

Enhance your desktop virtualization operational environment with ongoing
expertise, support, and training.
Cisco Solution Support for Desktop Virtualization
Get a single point of contact and priority access to Cisco solution experts, who can
help you resolve issues across your desktop virtualization solution, including thirdparty products. Cisco Solution Support for Desktop Virtualization helps you manage
solution support in a multivendor virtual desktop environment based on Cisco
Validated Designs.
Benefits
Cisco Desktop Virtualization Services help you plan, build, and manage a costeffective, secure, end-to-end desktop virtualization solution for any user in any
environment with minimal business risk. Our benefits include:

Developing a metrics-based business justification for a virtual desktop initiative

Accelerating implementation by working closely with subject matter experts in
networking and virtualization

Optimizing your virtual desktop solution and operations management as your
needs evolve

Improving security for your virtualized infrastructure

Enhancing application availability, performance, and manageability for mobile
and office users
Why Cisco Services?
Realize the full business value of your technology investments with smart,
personalized services from Cisco and our partners. Backed by deep networking
expertise and a broad ecosystem of partners, Cisco Services enable you to
successfully plan, build, and manage your network as a powerful business platform.
Whether you are looking to quickly seize new opportunities to meet rising customer
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Cisco Data Center
Virtualization Services
Service Overview
expectations, improve operational efficiency to lower costs, mitigate risk, or
accelerate growth, we have a service that can help you. For information about Cisco
Services, visit www.cisco.com/go/services.
Cisco Expertise
Cisco uses best practices and proven methodologies to help you quickly and
efficiently plan and deploy a high-performance, resilient, and scalable virtualized
architecture for your business. Cisco Desktop Virtualization Services are delivered
by Cisco experts who hold a wide array of industry certifications and are subject
matter experts in business and technology architecture and data center
technologies.
Cisco experts are among the industry’s elite in providing virtualization solutions that
include:

Virtual desktops

Branch offices

WAN transport design

Data center infrastructure

Cloud services

Storage networks

Unified communications

Collaboration applications

Video
Cisco experts typically hold multiple technology certifications and have deployed,
secured, operated, and optimized the performance of many of the largest IT
organizations in the world. Cisco product and technology expertise is continually
enhanced by hands-on experience with real-life networks and broad exposure to the
latest technology and data center implementations.
Availability
Cisco Desktop Virtualization Services are widely available. Contact your local Cisco
account manager or partner about availability in your area.
For More Information
Contact your local Cisco account manager, partner, or visit
www.cisco.com/go/dcservices for a broad array of Cisco Services for the data center
and cloud models.
5 © 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
5 © 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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