ABP-T-1 RECEIVi!l BEFORE THE POSTAL RATE COMMISSION WASHINGTON, D.C. 20268-0001 POSTAL RATE AND FEE CHANGES, 1997 ) D::c30 2 IEi101‘37 <;;;I”:i;~‘~i_j ‘,:J;,;j;;;,;;~ Docket No. R97-1 DIRECT TESTIMONY OF KEITH CRAIN ON BEHALF OF PUBLISHING INTERVENORS David R. Straus Thompson Coburn 700 14’h Street N W Suite 900 ’ ’ ’ Washington, D.C. 202-508-1000 (office) 202-508-1010 (facsimile) Attorney for Amercian Business Press December 30, 1997 847251 ABP-T- 1 BEFORE THE POSTAL RATE COMMISSION WASHINGTON, D.C. 20268-0001 POSTAL RATE AND FEE CHANGES, 1997 ) Dockeit No. R97-1 DIRECT TESTIMONY OF KEITH CRAIN ON BEHALF OF PUBLISHING INTERVENIORS My name is Keith Crain, and I am Chairman 1 2 Inc. I am testifying on behalf of the American 3 of Religious Press Associations, 4 Publishers of America, 5 Newspaper Association is a publisher publications. 8 We publish twenty-seven 9 offices in the U.S. We have additional Inc., the National of consumer, trade and business It was founded in 1916 and today publishes thirty publications I have been Chairman 11 succeeding 12 Our company 13 Communications 847251 Companies, Inc., the Magazine and Time Warner. 7 10 Business Press, the Coalition Dow Jones & Company, The McGraw-Hill Crain Communications 6 of Crain Communications my late mother, publications. in the United States and publish in six offices in six other U.S#. cities. of this family business since last May, who succeeded my father when lhe passed away. was founded by my father in 1916. I have worked at Crain since I got out of school and have had a wide variety of ABP-T- 1 1 positions with the company. 2 and, additionally, I am publisher of a couple of our magazines I am editorial director of several others. I am not an expert on postal ratemaking, 3 4 publishing industry, 5 and money my company 6 Postal Service in delivering but I do know a bit about the the impact of postal rates on our industry and other spend to reduce costs and assist the our publications on time. Even though we at Crain and, I believe, the publishing 7 and the time industry in 8 general are pleased that the Postal Service has proposed only a modest 9 increase for periodicals, we are gravely concerned 10 claim that the costs of handling 11 with the new methods 12 introduced 13 handle periodicals 14 businessman, 15 compounded 16 by the publishing periodicals continue to increase rapidly and of assigning costs to classes and subclasses in this docket. This persistent is enormously pattern frustrating and to the publishing industry of increasing costs to to me as a publisher industry, by the Postal Service’s struthious and that frustration and a is response to years of efforts to seek the causes of the alleged increases. The sponsors of this testimony 17 with the Postal Service’s are so concerned about: the Postal 18 Service’s failure to investigate 19 having increased 20 colleague Chris Little) 21 their parochial concerns with rate design issues to focus on what we truly 847251 seriously the reasons for periodical by, it claims, 87% in ten years (as explained costs by my that they have decided to put aside, at least for now, -2- ABP-T-1 1 believe to be a threat to the well-being 2 the Postal Service’s seeming inability 3 periodicals refusal even to recognize that there is a 4 problem, and its consistent much less to do anything of our industry. Again, that threat is to control the costs of handling about it. The Postal Service often claims that it wants to be free to operate 5 6 “more like a business.” 7 stone unturned 8 inexplicable 9 to pass them on. Any business, in my experience, would leave no in an effort to find and cure the problems costs increases, yet the Postal Service appears content merely As I’ve already stated, this is not a new problem, 10 leading to and it is not a 11 problem of which the Postal Service is unaware. 12 appearing 13 year-by-year, 14 identify 15 marble walls of L’Enfant Plaza. However, I can recount first hand a 16 frustrating for the Magazine Publishers of America, case-by-case The meeting 17 I attended was attended 18 me, in my role as chairman 19 Kummerfeld, 20 chairman 21 Jones 847251 president the task of providing history and detail of the industry’s and cure the problem, meeting I will leave to Rita Cohen, the efforts to efforts that always seem to run into the at Postal headquarters on June 4 of this year. by Gordon Hughes, preside;nt of ABP and of ABP’s Legal Committee, as well as by Don of MPA, Rick Smith, the president of INewsweek and of MPA’s board, Jim O’Brien of Time Warner and Dan Austin of Dow from the publishing industry. The Postal Service was represented -3- by ABP-T- 1 1 Postmaster General Marvin Runyon, Deputy Postmaster 2 Coughlin and Senior Vice President Alan Kane. The industry 3 expressed their growing 4 productivity 5 periodical 6 not upward, 7 in mail preparation 8 concern that “automation 9 paradoxical dismay and frustration and the resulting mailers. representatives at the decline in flat handling disproportionate We explained General Mike rate and cost increases for that the cost trend should be downward, in light of the industry’s growing investment and drop shipping activities, refugees” of time and money and we presented may contribute significantly again our to the cost increases. As always, the Postal Service response was a general clenial that there 10 11 is a cost incurrence or measurement 12 there is an “automation refugee” 13 joint study with industry to determine 14 reduced, 15 scope or methodology problem. but as Ms. Cohen explains, and a specific denial that The Postal Service did agree to a how flat processing costs can be there has yet to be agreement on the of the study. One of the most troubling 16 problem, aspects of these continuing cost increases is 17 that they hit us at the same time as we are spending 18 to prepare our mail and to drop ship it. We perform 19 improve service and to reduce our postal costs, as well as those of the Postal 20 Service. 847251 Yet it seems that no matter more and more money these activities how much we “workshare,” -4- both to the Postal ABP-T-1 1 Service’s “share” of the work increases, 2 bad, to put it charitably. Crain Communications 3 and despite our efforts, service is is not a huge company, 4 one that expends considerable 5 maximize 6 directly 7 industry 8 their own costs and the Postal Service’s costs. 9 company’s distribution 10 operations and the service we obtain. the level of delivery resources to minimize service it obtains). for Crain Communications when I say that publishers director, its postage costs (and I can certainly are doing about all they can to reduce is supplying Joyce McGarvy, our testimony concerning I will just summarize our it here. such as Auto Wee!k, Automotive 12 News and Advertislno 13 such as Modern Phvsician and Business Marketinq. 14 extensively 15 able to automate 16 periodicals, 17 Service adds barcode readers to the soon-to-be-deployed 18 Crain spent more than $3,500,000 19 including 20 publishers 847251 speak and, I believe, for nearly rail players in this We publish both weekly periodicals, 11 but it is a sophisticated Acre, as well as fortnightly and monthl,y periodicals, as we can, and we barcode everything We presort as that the Postal Service is (but because we publish a number of tabloid-sized we are unable to obtain automation substantial expenditures discounts until the Postal FSM 1000s). last year drop shipping our publications, on air freight. do the same. -5- We know that many other ABP-T-1 That is why the skyrocketing 1 periodical 2 to us. We are stymied, 3 look to the Postal Service to constrain handling costs are so troubling because there is nothing left for us to do. We must costs. I recognize that the Postal Rate Commission 4 5 Postal Service to slow the supposedly 6 But what the Commission 7 costs, both those we incur ourselves 8 give substantial 9 informational” rising costs of handling periodicals. can do here is to recognize the problem of rising and those of the Postal Service, and weight to the “educational, value of periodicals rates. cannot sirnply order the cultural, when considering scientific and the appiropriate 10 Periodicals It should also consider that most publications 11 rate increases just last year, as a result of “classification experienced reform.” To its credit, the Postal Service appears to have considered 12 13 matters 14 periodicals. 15 regular rate periodicals, 16 under the circumstances 17 Crain and most other publishers 18 markup 19 produce a substantially higher markup. 20 rate experts appearing for periodical 21 Postal Service has in our view overstated 847251 in proposing rates, especially I understand is appropriate, when it comes to the rnarkup for that it has proposed a “coverage” lower than in prior cases. (including these ,of 107% for While we agree that, the fairly large postal rate increase that experienced in 1996), a relatively low we also believe that the rates proposed actually I will of course defer to the cost and intervenors -6. to explain why and how the the costs of handling periodicals. ABP-T- 1 1 ABP endorses the testimony 2 Stralberg, 3 irrespective 4 overstatement 5 information 6 give weight to this very real problem when considering as well as the testimony of whether of Michael Hehir. or not the Commission exists, and whether or not it feels that there is sufficient industry is no different 8 not like to see any of its costs increase. 9 live with the proposed rates, although implication My message is that is 100% conv’inced that this to permit it to redo all ,of the numbers, Clearly, the publishing 7 on these issues of Witnesses Cohen, Shew and it nevertheless the proposed from any other. Nevertheless, should rates. It does I believe that we can I am not certain that we can live with 10 the long-term of rising Postal Service costs and its new method 11 of assigning them. 12 than the Periodical rates proposed by the Postal Service while, at the same 13 time, refraining 14 and that, if followed 15 for periodicals. I urge the Commission from approving 847251 rates no higher the new costing methods thalt are improper in future cases, will lead to devastating Thank you for the opportunity 16 to recommend to appear. -7- i-ate increases
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