Urban Security
Network-Centric Platform to Help Government
Agencies Protect Citizens and Secure Communities
Urban Security Gets More Complex
Governments around the world are seeking strategies
to proactively prepare and respond to disaster and
emergency situations. Citizens look to the government
to be proactive and to respond promptly and effectively
to crisis situations, including crimes in progress,
natural catastrophes, terrorism, and threats to critical
infrastructure. Communities that succeed in creating
secure urban environments attract more residents and
businesses, fueling economic development. They can
also decrease costs associated with investigating and
prosecuting crime.
Urban security is becoming more complex, however,
even as government budgets contract. Protecting
people and assets requires 21st century technology to
address challenges that did not exist even a decade
ago, including:
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© 2011 Cisco and/or its affiliates. All rights reserved.
• Numerous unconnected systems, making it difficult to
“connect the dots.”
• Nonintegrated communications networks that don’t
interoperate with each other nor with outside agencies
and jurisdictions.
• Increasing threats to critical infrastructure.
• Rising citizen expectations for real-time, up-to-date
information.
When disasters and emergencies occur, response
organizations and government public safety agencies
require immediate communications support to save
lives, establish relief operations, and provide ongoing
assistance in affected communities.
Incident Response
Communities can be disrupted in seconds. During
emergencies, public safety agencies need to be aware
of incidents when they occur. It is critical to make it
easy for citizens to report incidents using any available
communications device including phone, text, video,
and instant message. Combined with video surveillance
and sensors, public safety organizations can collect
real-time information about people, objects, and the
environment.
City of Joliet Police Department Increases
Situational Awareness
“Video surveillance cameras act as a force multiplier,
because we can monitor more areas with the same
number of officers. They help reduce crime, and also
reduce citizen fear of crime. And when crime does occur,
we now have evidentiary-quality video.” Learn more.
Accelerate Incident Detection,
Automate Response, and Enable
Collaboration
Government public safety and security agencies
worldwide are building network-based capabilities to
tie together their different security and communications
systems, automate incident detection and response,
and enable collaboration with other government and
private organizations. Integrating the various security
systems accomplishes three important goals:
• Reduces time between incident detection and
response.
— Jeremy DeVivo, Manager of MIS, City of Joliet
Command Center
Command centers are turning into fusion centers that
integrate information from multiple sources (data, voice,
video) to create actionable intelligence. Live video
cameras provide situational awareness to scan the
situation and crisis in action.
City of Drancy, France, Uses Closed Circuit TVs
(CCTVs)
• Empowers field personnel to make decisions based
on all available information.
“CCTVs are as important to the cops as their cars. The
crime rate has dropped significantly, and Drancy is one of
the safest cities in the area.” Learn more.
• Disseminates the right information to the right people,
at the right time.
— Jean Christophe Lagarde, Mayor of Drancy
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© 2011 Cisco and/or its affiliates. All rights reserved.
Mobile Emergency Response
Mobile emergency response vehicles create the
capability to establish communications in any location
over wired, wireless, mobile radio, and satellite networks.
Missouri State Highway Patrol Uses Emergency
Response Vehicles
“Missouri State Highway Patrol is now able to provide
better service and security throughout the state. The
citizens can rest assured that during their time of need,
we have the assets that will benefit the community and
their lives.” Learn more.
— Captain Kim Hull, Director of the Communications
Division, Missouri State Highway Patrol
Cisco Open Platform for Safety
and Security
Strategic Operations and Training
Public safety agencies can use predictive modeling and
data-mining techniques to look for patterns and process
improvements. Using video conferencing and digital
media for training saves time for field personnel, reduces
costs, and avoids the need for travel.
The Cisco® Open Platform for Safety and Security is
a framework for building solutions to prevent, prepare
for, respond to, and recover from incidents. The
framework comprises six building blocks: Command
and Control, Mission-Critical Network, Incident
Collaboration, Sensing and Actuation, Mobile Force,
and Citizen-Authority Interaction (see Figure 1).
Figure 1 Cisco Open Platform for Safety and Security
Detection
Response
Decision
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Recovery
Assessment
Preparation and
Prevention
© 2011 Cisco and/or its affiliates. All rights reserved.
• Command and Control: Provides the emergency
management team with up-to-date situational
awareness, actionable intelligence, and decision
support tools.
• Mission-Critical Network: Public safety and security
organizations typically use multiple networks,
including Terrestrial Trunk Radio, WiMAX, Wi-Fi,
3G/4G, and satellite communications technologies.
Consolidating these networks into a unified MissionCritical Network platform optimizes emergency
operations. The Mission-Critical Network must be
scalable, resilient, secure, and intelligent.
• Incident Collaboration: The effectiveness of
communications between first responders and the
command and control center can have life-or-death
consequences. The Incident Collaboration building
block helps to ensure that teams can communicate
using any available technology, including IP and
analog or digital radio, as well as any media, including
voice, video, instant messaging, or short message
service (SMS).
• Sensing and Actuation: This building block streams
information from sensors at the incident scene to the
operations center. It also provides the means for swift
and automated remote action in response to sensor
input. For example, if a sensor detects a fire in a
tunnel, it can automatically activate lighting actuators
to indicate the safest exit.
• Mobile Force: First responders perform most
effectively when they have access to voice, video,
and data in the field. The Mobile Force building block
delivers services to the field over wireless networks.
It enables police officers in their vehicles to securely
access central databases and fire commanders
to monitor conditions at the scene through the
biosensors on firefighters’ suits.
• Citizen-Authority Interaction: The Citizen-Authority
Interaction building block provides two-way
communications capabilities. Citizens can use a
single phone number, such as 112, 911, or 999, or
website to request emergency support. Conversely,
authorities can alert a specific group of individuals
about immediate danger, such as a fire, bomb, or
biological attack.
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© 2011 Cisco and/or its affiliates. All rights reserved.
Benefits for Emergency Organizations
Major benefits of the Cisco Open Platform for Safety
and Security include:
• Reduce investment risk by helping to ensure that
investments align with long-term vision and goals:
Operational requirements and solutions change over
time, making it difficult for emergency organizations
to decide where to invest limited funds. The Cisco
Open Platform for Safety and Security enables
emergency organizations to link their mission and
operational goals to functional building blocks,
ensuring that investments will provide long-term
value.
• Provide an open, interoperable platform for
integration: Integrate with existing installed systems,
so budget can be used to enhance, not replace.
• Encourage innovation: Cost-effective solutions
can be designed from building blocks supporting
collaboration and communication—including voice,
video, and data—available in real time to relevant
personnel.
Why Cisco?
Cisco Helps You Meet Your Mission
Cisco helps government agencies build the right
infrastructure and implement technologies to meet their
specific needs. Cisco provides:
For more than 20 years, governments around the
world have partnered with Cisco to address challenges
and achieve strategic objectives. By working closely
with government leaders, we glean insights that
help us design, execute, and test solutions based
on best practices and our partner ecosystem. These
ongoing relationships have forged thousands of proven
implementations across a variety of public sector
organizations, providing continuous innovation in how
communities are managed and renewed.
• Leadership in IP networking technology, with more
than 15,000 engineers and $4 billion+ R&D budget.
• Strong understanding of and commitment to
government.
• End-to-end network architecture, which offers
superior quality of service, availability, and security.
• Breadth and depth of the Cisco product line,
featuring interoperable, standards-based
technologies.
• Global community of trained and certified partners.
Cisco recognizes that affordability is critical. When
funding and grants fall short, Cisco Capital can
customize an alternative funding strategy that makes
sense for you.
• Cisco Capital® finance programs.
For More Information
How Can Cisco Services Help?
Cisco and its partners provide a comprehensive
portfolio of smart, personalized services to help you
plan, build, and run your network and data center.
These services combine extensive networking
expertise, deep knowledge, proven methodologies and
tools, and proactive remote monitoring and support to
help you realize the full value of the solution. Cisco’s
award-winning technical support services offer direct,
any-time access to Cisco engineers and an extensive
range of technical resources. Cisco and our partners
deliver rapid issue resolution, flexible device coverage,
and premium service options to help maximize
operational efficiency.
Americas Headquarters
Cisco Systems, Inc.
San Jose, CA
To learn more about Cisco solutions for urban security,
please visit:
http://www.cisco.com/go/government
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Cisco Systems (USA) Pte. Ltd.
Singapore
Europe Headquarters
Cisco Systems International BV
Amsterdam, The Netherlands
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mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)