OCA-T-2 Docket No. R2OOO-1 DIRECT TESTIMONY OF ROBERT E. BURNS ON BEHALF OF THE OFFICE OF THE CONSUMER ADVOCATE MAY 22,200O TABLE OF CONTENTS I. STATEMENT OF QUALIFICATIONS .,.................,.....................,...................... II. PURPOSE AND SCOPE OF TESTIMONY Ill. THE CONTINGENCY MUST BE REASONABLY RELATED TO FUTURE UNCONTROLLABLE EVENTS . . .._..........,._._....................,................. Page 1 . .. . . . .. . .. . .. . .. . . .. . .. . .. . .. . .. .. . .. . .. .. . .. . . .. . . .. . 2 3 IV. THE POSTAL SERVICE HAS NOT ARTICULATED A REASONABLE BASIS FOR ITS SUBJECTIVE JUDGMENT . . .. . . .. . .. . .. . . .. . .. . .. . .. . .. . .. .. . .. .. . .. . . .. . .. . . . 8 V. CONCLUSION . .. . . .. . . ...___.__............................................................................... 12 UNITED STATES OF AMERICA Before The POSTAL RATE COMMISSION WASHINGTON, D.C. 20288-0001 Postal Rate and Fee Changes, 2000 Docket No. R2000-1 1 DIRECT TESTIMONY OF ROBERT E. BURNS 1 I. STATEMENT OF QUALIFICATIONS My name is Robert E. Burns. 2 I am a Senior Research at the National Regulatory and one of two 3 attorneys 4 and public 5 Commissioners 6 NARUC and has been since 1971. 7 State University with the purpose of providing NARUC members, 8 with neutral and objective public policy research on matters such as ratemaking. 9 capacity, members 10 agencies to present evidence 11 Kappa graduate 12 College of Law. I have over twenty-one 13 experience, 14 reports, 15 am also the principal service organization (NARUC). Institute (NRRI), which is the research for the National The Postal Association Rate Commission in proceedings retained of Regulatory is a federal The NRRI was established of NRRI are occasionally Utility member of by NARUC at the Ohio both state and federal, by NARUC-member before those agencies. In that regulatory I am a Phi Beta of Marietta College, as well as a graduate of The Ohio State University with the last twenty including Research Specialist years of public utility and public policy research being at the NRRI. studies dealing with average I have written fifty major NRRI and marginal cost of service issues. author of the NRRI report on The Prudent hestment I Test, a OCA-T-2 Docket No. R2000-1 1 report, which, 2 economical among other things, Public Service before the Federal 4 the Mississippi 5 Corporation 6 Proposed Agreement 7 Project. ACC Docket No. E-01345A-98-0245. 8 II. Commission for honest, efficient, and PURPOSE Commission, Energy Regulatory and, most recently as a staff witness, Commission, before the Arizona on July 16, 1998, In the Matter of the Between the Arizona Public Service Company and the Salt River AND SCOPE OF TESTIMONY My testimony 9 with incentives management. I have previously ‘testified 3 deals 10 contingencies” 11 Postal Reorganization 12 judge 13 exceeds 14 contingency 15 contingency 16 serves in another 17 contingency 18 stemming 19 reserve 20 management 21 reasonableness. 22 reviewing will explore the purposes of “a reasonable provision being included as a statutory item in the revenue requirement the amount the contingency that would is reasonable, reserve proposed be reasonable. I will explore the by the Postal In order to examine purpose of the industry reserve where cannot an assessment is expected be adjudged to be reasonable and systematic to protect discretion it is used, the insurance Postal the Postal to pick the contingency requests, and examine -2- without Service rate reserve I show that a some justification of the risks that the contingency Service against. reserve Relying will not solely guarantee applied by the Postal Rate Commission the adequacy the Service’s analysis contingency I also review the standards industry. might whether reserve and will relate that to the purpose that a contingency from under the Act, 39 U.S.C. §3621, so that the Postal Rate Commission for itself whether for of the reasons on its in given for OCA-T-2 Docket No. R2000-1 the 2.5 percent 5 6 contingency, which amounts Postal Service’s witness on this subject, William P. Tayman. My colleague, Rosenberg, will suggest analysis Commission can judge the reasonableness Ill. 7 an assessment THE CONTINGENCY MUST UNCONTROLLABLE EVENTS foreseen nor prevented 9 management. .” through 10 contingency is to cover expense 11 uncontrollable, 12 are unforeseen 13 honest, 14 control those costs that are foreseen 15 are captured 16 contingency 17 year relating to revenue and costs.” allowance Contingency is Stated efficient, and foreseeable. way, the purpose in their magnitude of a and are or to cover expenses Expected of future FUTURE and economical that After all, will make every reasonable effort to and foreseeable costs In particular, “[t]he Service’s forecast . designed to offset the effects of misestimates costs. in the test PRC Op. R77-1 at 29. reserves are used by the insurance 19 that is, to offset the effects of misestimates 20 contingency reserve is generally 21 Association of Insurance 22 component 23 floods, wind, or storm damage, of insurance TO and beyond the control of management. management the which could be neither another are unexpected by which RELATED of honest, the control of management; and economical in the Postal REASONABLY at 52. Dr. Edwin reserve in this case, is to cover “expenses which and unforeseeable efficient, systematic of the contingency the exercise PRC Op. R76-1 that is, beyond and BE The purpose of the contingency 8 18 to $1.68 billion in the test year, by the industry for the same purpose, relating to revenue referred to as a catastrophe Commissioners premiums (“NAIC”) cover catastrophic and costs. reserve. recommends hazards, that Here the The National a separate including unusual and large fires, where the loss may exceed $1 million. -3- OCA-T-2 Docket No. R2000-1 1 The position of the Financial Accounting 2 reserve or catastrophic 3 obligation 4 connection 5 past transaction 6 improperly 7 words, for a contingency 8 to pay for events that have not occurred, 9 occurrence. made between attempting to smooth 11 average of catastrophic (represented or volatility in earnings. Regulations, to In other it must be tied to a duty but for which there is a projected losses If there is no by the reserve) and some reserve to be proper and reasonable, for catastrophic in force. insured for), the reserve is tantamount out irregularities Indeed, California Insurance that any loading unless related to a current that is, insurance the future sacrifice or event (the risks actually Board is that a contingency is improper or liability of the reporting company, 10 12 reserve for insurance Standards probability Title 10, Section 2644.5, must be based on a multi-year, of require long-term claims with the number of relevant years set by the regulator. In other words, in the insurance industry a contingency will permit the insurance 13 industry to collect monies for those years that a greater number of losses occur than 14 are forecasted. For example, 15 hurricanes landfall 16 contingency 17 The make for a year when or for a year with a greater a Hurricane number Andrew. than expected Otherwise, a reserve, if any is allowed, will be included in the profit allowance. Postal Rate 18 analytical 19 Commission 20 financial 21 variances, 22 arriving at a contingency Commission in endorsing variance analysis as a sound tool, does not rely solely on that tool to the exclusion of other factors. will apply other pertinent condition factors to the variance analysis, of the Postal Service, the state of the economy, The “such as the the causes of the and such other relevant factors which may arise [that] must be considered provision.” PRC Op. R EO-1,10112 -4- (citations omitted). in OCA-T-Z Docket No. R2000-1 There has been for some time movement away from contingency are not based on the likelihood of a future event. In the 1984 NAIC Study of Investment Income, the NAIC Task Force stated, “Estimates income are used by insurers in combination The implication 7 8 Commission 9 tied to the possibility of losses, expenses, is the contingency has for the Postal Service and revenue provision .I” and the Postal provision should, to the maximum that its expense to determine The addition of a contingency the relative risk is not necessary. that this and investment with overall profit objectives the price at which its policy will be written. to a target return based upon reserves that forecasts Rate extent possible, contain be misestimates. 10 These “variances, 11 in assumptions 12 unforeseen 13 flOll0. 14 analysis supplemented by other pertinent factors is a proper and feasible procedure 15 employ a reasonable 16 And, the Commission 17 starting point in evaluating between underlying events and/or projections errors and actual results ‘will occur as a result of errors contained in establishing 19 indicates 20 some 21 controllable has found “appropriate expenses. uncontrollable the utilization proposed events, NAIC Study of Investment Income. Supplement -5- variance of variance analysis request.” contingency as a Id. at 33. by the insurance Standards, to PRC Op. R77-1 at 31. it is merely Under Financial Accounting PRC Op. REO-1, that “historical provision.” reserve taken ;198+ .“’ has concluded the Postal Service’s contingency to a contingency to future, techniques. contingency that, unless the Postal Service’s fashion in the rate filing estimates arising from in forecasting Indeed, the Postal Rate Commission The approach 18 estimated industry also reserve is related in a device to even out such a device would be to the NAIC Proceedings, vol. II, at 9 and 25 OCA-T-2 Docket No. R2000-1 1 considered part of the profit allowance 2 Service 3 allowed. 4 request to future, uncontrollable 5 Other experiences is required to operate This underscores 6 contingency 7 utility regulatory 8 purchased 9 future events, in the insurance on a break-even the importance industries underscore with fuel adjustment, clauses. events. power, and purchased 11 clauses, 12 they pay is passed through to the ratepayers. 13 cushion 14 Indeed, public utility managers 15 tended 18 even 17 advantage public utilities tend to be mediocre the managers power adjustment, are sheltered adjustment and other fuel, purchased hedging In the case of adjustment any price that clauses thus of failing to control controllable of utilities with such automatic adjustment not to hedge risks of purchased futures of price, because The automatic mechanisms power, exist, and from the effects of gas subject to automatic negotiators from the consequences of tying a We can learn from the purchased Where managers purchased where the importance they make less effort to take actions to control costs. fuel, purchased not be of the Postal Service relating its contingency 10 18 basis, so such a profit would reserve to possible future, uncontrollable gas adjustment Of course, the Postal events. in regulated experiences industry. costs. clauses have and purchased because there gas, is no to be gained. A larger than incentive. necessary Managers contingency cushioned reserve creates 19 managerial 20 will tend not to act as aggressively 21 could, and likely would, happen for Postal Service managers if the contingency 22 were for future, raised to a level that exceeds from the consequences a similar to cut costs and waste. reasonable -6- provision perverse of controlling They become costs lax. This reserve uncontrollable OCA-T-2 Docket No. R2000-1 1 events and thus acts to cushion 2 controllable from the consequences of failing to curb risks. These 3 managers general precepts 4 reviewing the Postal Service’s 5 has evaluated 6 the degree of economic 7 contingency 8 events, ‘I3 including 9 errors.4 are consistent contingency the contingency to serve request. national economic stability present. ’ The Commission the dual role of providing unfavorable financial contingency 10 evidence, and Postal Service 11 reasonably 12 guide the final decision.’ 13 the Postal Service’s contingency 14 Service’s explanation of subjective 15 potential forecasting errors; 16 national economic 17 three areas, the Postal Service’s 18 Edwin articulated.5 PRC Op. R80-1, qOlO9. /d.,nOllO. PRC Op. R87-1, m 2072-73. PRC Op. R80-1, m[Oll2, 0115. unforeseeable for forecasting management judgment; suggest that evaluation subjective such review of as key I will discuss the first of these management the review factors of of the Postal (2) an objective of external stability. by substantial of risks must be request rests upon (1) careful evaluation and economic PRC Op. R76-1 at 56. against analysis serves as a tool to prior decisions and (3) consideration will address the perception In all cases, review of variance indicators has long considered must be supported subjective The Commission’s and and compensating request managements to conditions a “cushion events, approach From the outset, the Commission in light of prevailing The Postal Service’s Rosenberg, with the Commission’s of potential judgment. forecasting My colleague, errors Dr. through OCA-T-2 Docket No. R2000-1 1 variance 2 will also present 3 recommended IV. analysis and the consideration a specific of external economic recommendation factors. for the appropriate Dr. Rosenberg contingency to be in this case. THE POSTAL SERVICE HAS NOT ARTICULATED FOR ITS SUBJECTIVE JUDGMENT It is clear from the history of Commission cannot justify a contingency A REASONABLE proceedings reserve as being reasonable BASIS that the Postal Service simply because management 8 deems it so. Yet that is what the Postal Service has done in this case. The testimony 9 of Postal Service witness Tayman on risks facing makes various general observations 10 the Postal Service, all of which witness Tayman frankly characterizes 11 not based on specific evaluation 12 variance 13 errors,“* 14 Tayman’s 15 managements 16 evidence 17 a reasonable 18 Op. R87-1,12073. analysis “[i]n deference but expressly disavows evidence factors.’ to the Commission’s Witness desire any reliance on such an analysis9 must be judged perception is permitted, of individual as primarily of unforeseeable “managements being Tayman presents to evaluate Therefore, a subjective and uncontrollable perception as subjective and risk. forecast witness articulation While of such of those risks must be articulated degree in order to satisfy the substantial evidence requirement.” a to PRC Tr. 21385-86 (witness Tayman’s response to interrogatory OCA/USPS-T9-43), id. at 280 (response to interrogatory DMALJSPS-TS-15), and id. at 304 (response to interrogatory DMAAJSPS-TS47). 7 8 USPS-T-9 at 44. 9 “[Mlanagement must be allowed to assume its responsibility contingency most appropriate for achieving its goals.” Id. at 45. -8- to determine the amount of OCA-T-2 Docket No. R2000-1 Review of witness 1 Tayman’s 2 not been sufficiently 3 reliance upon managements 4 pages-and 5 annual revenue 6 shows that the necessary well-articulated no supporting Recent 7 discussion to permit the Commission subjective judgment. information, that the contingency financial shows that managements substantial to place Mr. Tayman devoted data, or studies-to request justify dispositive less than two the $1.68 represents. I0 A review of Mr. Tayman’s evidence Mr. performance. “has not been as favorable has billion points is lacking. Tayman states 8 performance 9 plan, and that the Postal Service spent more than expected that recent financial as in the mid 1990’s,” that FY 99 fell short of on Y2K remediation.” But 10 the Postal Service finished FY 99 in the black, with net revenue of $363 million dollars.‘2 11 This was achieved 12 $267.0 million in FY 1999, and an estimated 13 is a very good example 14 known many years ago that .the transition 15 present remediation 16 Service did not have a track record of reliable despite spending $88.6 million on Y2K resolution $42.6 million in FY 2000.” of the sort of expense that a contingency problems, of computer in FY 1998, This latter point can cope with. systems to year 2000 would but due to the unique nature of the problem, forecasting. 10 See USPS-T-9 at 4344. 11 Id. at 43. I?. 1999 Cost and Revenue Analysis, LR-I-275, tiled April 4, 2000. 13 Tr. 21278 (response of witness Tayman to interrogatory -9- It was the Postal Yet the Postal Service DMAIUSPS-TS-13). .
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