Release Notes for Cisco Show and Share and
Digital Media Manager Release 5.5 on the
MXA UCS M3 Server
April 15, 2015
This document includes new and changed features, requirements, and known issues for
Cisco Show and Share and Cisco Digital Media Manager (DMM) Release 5.5 installed on the
Cisco MXA UCS M3 server.
The Cisco MXA UCS M3 server is based on the Cisco UCS C220 M3 server.
Note
Cisco Show and Share Release 5.5 is for use only with Show and Share deployments.
This software release does not support digital signage, digital media players, Cisco Cast, Cisco Digital
Media Designer, or Cisco Digital Media Player Device Manager.
Contents
•
Supported Hardware, page 2
•
Software Interoperability, page 2
•
New Software Features, page 3
•
Installation Notes, page 4
•
Limitations and Restrictions, page 4
•
Installing Release 5.5 Software, page 5
•
Known Issues (Caveats), page 9
•
Software Patches, page 11
•
Related Documentation, page 11
•
Obtaining Documentation and Submitting a Service Request, page 12
Cisco Systems, Inc.
www.cisco.com
Supported Hardware
Supported Hardware
•
Cisco Show and Share and Cisco DMM Release 5.5 is supported only on the Cisco MXA UCS M3
server.
•
Cisco Show and Share running on a Cisco MXA UCS M3 server is compatible only with
Cisco DMM running on a Cisco MXA UCS M3 server.
The Cisco MXA UCS M3 server supports:
•
New installations of Cisco Show and Share and DMM Release 5.5. You cannot install Release 5.5
older hardware versions.
•
Migration from Show and Share and DMM Release 5.3.12.
Software Interoperability
•
Cisco Digital Media Suite Components, page 2
•
Cisco Show and Share and Cisco DMM, page 2
•
Cisco MXE 3500, page 2
•
Cisco TelePresence Content Server, page 3
•
Client System Requirements, page 3
Cisco Digital Media Suite Components
This software release does not support digital signage, digital media players, Cisco Cast, Cisco Digital
Media Designer, or Cisco Digital Media Player Device Manager.
For information about earlier releases, see the Release Notes for Cisco Digital Media Suite 5.3.x on
Cisco.com:
http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_3/dms/release/notes/
dms53rn.html
Cisco Show and Share and Cisco DMM
Table 1 lists compatible Cisco Show and Share and Cisco DMM software versions.
Table 1
Cisco Show and Share and Cisco DMM Compatibility
This Show and Share Release
Works With This Cisco DMM Release
5.5
5.5
5.3.12
5.3.12
Cisco MXE 3500
Table 2 lists compatible Cisco Show and Share and Cisco Media Experience Engine (MXE) 3500
software versions.
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New Software Features
Table 2
Cisco MXE 3500 Compatibility
Software version
Show and Share
5.5
Show and Share
5.3.12
MXE 3500 3.3
Y
Y
Cisco TelePresence Content Server
Table 3 lists compatible Cisco Show and Share and Cisco TelePresence Content Server versions.
Table 3
Content Server Compatibility
Software version
Show and Share
5.5
Show and Share
5.3.12
Content Server 6.x
Y
Y
Content Server 5.3
Y
Y
Content Server 5.2
Y
Y
Content Server 5.1
N
N
Content Server 5.0
N
N
Client System Requirements
Operating System
Supported Browser Version1
Windows
Internet Explorer 7, 8, 9, 10, and 11
Firefox 28 and 29
Chrome 34.0.1847.131m
Mac OS X
Safari 6.0.5
1. Along with any supported browser, you must have Java Runtime Environment (JRE) 1.6.0 or later installed.
Browser Proxy Support
We DO NOT SUPPORT the use of browser proxies with Cisco DMM.
New Software Features
These are the new software features in Release 5.5:
•
Bulk video ownership transfer—An administrator can transfer ownership of multiple videos to
another user or group with Video Author rights.
•
Video Author reassignment for a single video—Transfer ownership of any video that you have
uploaded or recorded to another author or group with Video Author rights.
•
Video Author download—You can download any video that you have uploaded or recorded.
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Installation Notes
•
Video publishing with hidden URLs—Publish and share a hidden video by sending a link in an
e-mail, copying the video link, or copying the embed code to use in web pages.
•
Speaker and keyword editing enabled with Pulse and Mobile—You can now trim videos, add
transitions, and clip videos when Pulse and Mobile are enabled.
•
High availability support—You can configure automatic failover from one Cisco MXA UCS M3
server to another.
For software features supported in earlier Show and Share software releases, see the Cisco Show and
Share Release Notes and the “Cisco Show and Share” section of the Release Notes for Cisco Digital
Media Suite 5.3.x on Cisco.com.
Installation Notes
•
Cisco Digital Media Suite (DMS) appliances require a DNS server to work correctly. Enter
fully-qualified domain names (FQDNs) and not IP addresses during setup in the Appliance
Administration Interface (AAI). Otherwise, appliances cannot operate as designed and most of the
functions will fail.
•
Do not append a trailing dot to any FQDN during appliance setup.
•
To maintain network security, your Cisco DMM appliances and Show and Share appliances use
digital certificates for communication. The certificates use the DNS-resolvable hostname to
uniquely identify each appliance. Therefore, you must enter the DNS-resolvable hostname for each
appliance during setup when prompted to enter the FQDN in AAI.
•
You must configure each DMS appliance in AAI to point to the DNS server for your network. Also
configure the DNS server to associate each DMS appliance IP address with the FQDNs used by their
digital certificates.
Limitations and Restrictions
•
The Cisco MXA UCS M3 server running Cisco Show and Share Relese 5.5 does not support:
– Digital signage
– Digital media players
– Cisco Cast
– Cisco Digital Media Designer
– Cisco Digital Media Player Device Manager.
•
When the Mobile Application Access feature is enabled, mobile users can view Cisco Show and
Share videos without logging in. There is no forced authentication for mobile device access.
•
Cisco Show and Share running on a Cisco MXA UCS M3 server should be used with a Cisco DMM
running on a Cisco MXA UCS M3 server. If other UCS servers are running in the same network
environment there should be no impact to the operation of the Show and Share and DMM UCS
servers.
•
You cannot use a single Cisco DMM for both digital signage and Show and Share files.
•
Configuring Digital Signs Failover on a DMM running Release 5.5 is not supported.
Release Notes for Cisco Show and Share and Digital Media Manager Release 5.5 on the MXA UCS M3 Server
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Installing Release 5.5 Software
Installing Release 5.5 Software
To install Release 5.5 software you need to backup the existing media and configuration files from the
Cisco Show and Share and Cisco DMM appliances running Release 5.3.12, install Release 5.5 software,
and then restore the backed up files.
See these sections:
•
Supported Software Installation Path, page 5
•
Guidelines and Limitations, page 5
•
Backing Up an Appliance, page 6
•
Installing Software on Cisco Show and Share and Cisco DMM Appliances, page 7
•
Restoring Files on an Appliance, page 8
•
Pair the Appliances, page 9
Supported Software Installation Path
Table 4 lists the supported Cisco Show and Share and Cisco DMM software installation paths. Cisco
Show and Share and Cisco DMM must both run the same software version.
Table 4
Supported Software Installation Path
Show and Share Software Installation Path
Cisco DMM Installation Path
5.3.12 > 5.5
5.3.12 > 5.5
If you are on an earlier release, you must first upgrade to Release 5.3.12 before installing the Release 5.5
software. See the Release Notes for Cisco Show and Share and Digital Media Manager Release 5.3.10,
5.3.11, and 5.3.12 on the MXA UCS M3 Server for more information.
Guidelines and Limitations
•
Release 5.5 software installation requires a full reimage of the system; it is not a software upgrade.
System initialization steps are required after the reimage. Before installing Release 5.5 you must
complete a database and content backup from both the Cisco Show and Share and Cisco DMM
appliances. After completing the backup procedure you can proceed with the fresh install of
Release 5.5. When installation is complete and the DMM patch is installed, you can restore the
backup files.
•
We recommend that you back up to a remote rsync, SFTP, or FTP server instead of performing a
back up on a USB drive. If you back up to a USB drive, you must copy the backup files to an
FTP/SFTP server before restoring the files on the Cisco Show and Share and Cisco DMM
appliances.
•
Media stored on external hosting locations is not backed up. If you delete a video from Cisco Show
and Share, it is removed from the external hosting location. If you restore a backup taken before the
video was deleted, you will see the video listed in Cisco Show and Share. The system will return a
“file not found” error when you to play the video because it was previously removed from the
external hosting location.
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Installing Release 5.5 Software
•
Back up and restore your entire system—Cisco Show and Share, Cisco DMM, and your external
hosting locations—at the same time to ensure that the restored data matches across all three
components.
•
When restoring a backup to a replacement appliance, you must install a new license on the
replacement appliance after restoring the data.
•
Scheduled backup information is not retained in the backup file. When you restore your data you
should reschedule any recurring backups.
Backing Up an Appliance
The backup procedure creates two files on the target device, one with a time stamp in the name and one
without.
Before You Begin
•
Verify that your appliance can communicate with the rsync, FTP, or SFTP server.
•
Verify that you have permissions to write to the rsync, FTP, or SFTP server.
Procedure
Complete this procedure on the Cisco Show and Share and Cisco DMM appliances.
Step 1
Log in to the Appliance Administration Interface (AAI) as admin. Choose
BACKUP_AND_RESTORE and press Enter.
Step 2
Choose BACKUP and press Enter.
Step 3
Choose CONTENT+CONFIG from the options and press Enter.
The CONTENT+CONFIG option specifies that the locally stored media and configuration files are
backed up.
Step 4
Choose REMOTE and press Enter.
Step 5
Choose one of the following remote server types and press Enter:
•
rsync (recommended)
•
FTP
•
SFTP
You can choose the desired protocol depending on your network environment.
Step 6
Enter the server IP address and press the Down arrow. Enter the username for an account on the remote
server, press Tab to highlight the OK button, and then press Enter.
Step 7
Enter the password for the account on the remote server and press Enter.
The appliance tests the connectivity to the remote server. If you entered the correct server IP address and
credentials, you can proceed. If not, you must start the backup procedure over from the beginning.
Step 8
Press Enter.
Step 9
Press the Down arrow to highlight Backup once (now), press Space to select that option, and then press
Enter.
Step 10
Press Enter to start the backup.
Step 11
When backup is complete, press Enter to return to the appliance Backup/Restore screen.
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Installing Release 5.5 Software
Step 12
To view the Backup Logs, choose the SHOW BACKUP LOGS option.
Installing Software on Cisco Show and Share and Cisco DMM Appliances
Caution
The software installation procedure requires a full reimage of the system. System initialization steps are
required after software installation. See the “Guidelines and Limitations” section on page 5 for more
information.
Complete this procedure to install Release 5.5 software on the Cisco Show and Share and Cisco DMM
appliances.
Step 1
Mount the software USB drive in the USB slot and boot the appliance.
Step 2
The hardware boots from the mounted USB drive and displays a software installation menu.
Step 3
Select the Fresh install option. The System Recovery screen appears. Click Yes to continue with the
software installation. The installation process starts automatically. If you choose No, the installer will
close and the appliance will reboot.
Step 4
When the installation process is complete, the First Boot menu appears. Press Enter to continue.
Step 5
Specify the fully qualified, DNS-resolvable hostname for the Cisco Show and Share or Cisco DMM
appliance, for example: server.example.com. Do not enter an IP address. Choose OK.
Step 6
Enter the following network information and choose OK:
•
The server IP address
•
The subnet mask
•
The default gateway IP address or DNS-resolvable hostname
•
The primary DNS server IP address or DNS-resolvable hostname
•
The secondary DNS server IP address or DNS-resolvable hostname
Step 7
Confirm that you entered the correct network settings. If the settings are correct, choose Yes. Choose No
if you need to make corrections.
Step 8
Configure settings for the appliance network interface card (NIC) by completing one of the following
steps:
•
If the NIC for your appliance should auto-negotiate the fastest possible transmission mode when it
is connected to another device, choose Yes.
•
If the NIC should not auto-negotiate, choose No, select the NIC speed, choose OK, select the duplex
method, choose OK, and then choose Yes.
Step 9
Enter the time zone settings by using the Up/Down arrow keys to navigate and make selections. Choose
Yes to continue.
Step 10
Enter the current month, year, and day by using the Tab key and the Up/Down arrow keys to navigate
and make selections. Choose Yes to continue.
Step 11
Enter the current hour, minute, and second by using the Tab key and the Up/Down arrow keys to
navigate and make selections. Choose Yes to continue.
Step 12
Enter a password for the admin account and choose OK. Re-enter the password and choose OK twice.
Release Notes for Cisco Show and Share and Digital Media Manager Release 5.5 on the MXA UCS M3 Server
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Installing Release 5.5 Software
This is the default account to use when you administer the appliance. The password that you enter must
contain at least six characters.
Step 13
Enter a password for the pwadmin account, and choose OK. Re-enter the password and choose OK
twice.
DO NOT LOSE THE PASSWORD FOR THIS ACCOUNT. You cannot recover this password. This
account is used to recover the admin and superuser account passwords and to access diagnostic tools
when troubleshooting with Cisco support personnel.
Step 14
The appliance reboots, and a login prompt appears.
Step 15
(Optional) To verify the software installation, log in to the AAI interface as admin. Confirm that the
Main Menu shows the installed software version 5.5.
For more information, see the Administration Guide for Cisco Digital Media Suite 5.5 and 5.6
Appliances on Cisco.com.
Restoring Files on an Appliance
Before You Begin
•
Change the version names of the .enc file from the backed up data to the latest version so that the
file can be read by the Cisco Show and Share and Cisco DMM restore process. Make sure to rename
the both the backed-up Show and Share files and the backed-up Cisco DMM files.
For example, change
DMS_SNS_V5.3.12.back.enc
to
DMS_SNS_V5.5.back.enc
•
Download the Cisco DMM CSCur99652.iso patch from Cisco.com. Apply the CSCur99652.iso
patch on the Cisco DMM appliance after installing Release 5.5.
Note
The CSCur99652.iso patch applies only to Cisco DMM appliances.
Procedure
Complete this procedure on the Cisco Show and Share and DMM appliances.
Step 1
Log in to the Appliance Administration Interface (AAI) as admin. Choose
BACKUP_AND_RESTORE and press Enter.
Step 2
Choose RESTORE and press Enter.
Step 3
Choose CONTENT+CONFIG and press Enter. The CONTENT+CONFIG option restores the
backed-up media and configuration files.
Step 4
Choose REMOTE and press Enter.
Step 5
Choose one of the following remote server types and press Enter:
•
rsync (recommended)
•
FTP
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Known Issues (Caveats)
•
SFTP
Step 6
Enter the server IP address and press the Down arrow. Enter the username for an account on the remote
server, press Tab to highlight the OK button, and then press Enter.
Step 7
Enter the password for the account on the remote server and press Enter. The restore process begins.
Step 8
Press Enter to return to the appliance Backup/Restore screen.
The appliance Backup/Restore screen appears. The BACKUP/RESTORE STATUS shows RUNNING
while the restore is in process.
Step 9
To view the Restore Logs, choose the SHOW BACKUP LOGS option.
Complete the Restoring Files on an Appliance on both the Cisco Show and Share and Cisco DMM
appliances to restore the existing media and configuration files after installing the software.
Pair the Appliances
After you complete the software installation procedure on Cisco Show and Share and Cisco DMM, you
should pair the appliances. First pair the DMM appliance from Show and Share, and then pair Show and
Share from the DMM appliance. For more information, see the Administration Guide for Cisco Digital
Media Suite 5.5 and 5.6 Appliances on Cisco.com.
Known Issues (Caveats)
This section contains the following topics:
•
Resolved Caveats, page 9
•
Open Caveats, page 10
Resolved Caveats
Note
Log in to Bug Toolkit with your Cisco.com account to access caveat information.
Resolved Caveats in Release 5.5
Table 5 lists the caveats that were resolved in Cisco Show and Share Release 5.5.
Table 5
Resolved Caveats in Cisco Show and Share and Cisco DMM Release 5.5
Identifier
Description
CSCtx92355
Duplicate entry in log rotate configuration breaks log rotation.
CSCtx98810
In rare situations, all auth config changes fail due to missing pwd file.
CSCtz60684
LDAP bookmark update fails if over 500 entries with AD 2008.
CSCue29017
Syslog and debug logs fill up /var/log partition.
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Known Issues (Caveats)
Table 5
Resolved Caveats in Cisco Show and Share and Cisco DMM Release 5.5 (continued)
Identifier
Description
CSCuh55350
DMM File system Full / Down due to OpenSSO debug logs.
CSCum82662
DMM 5.3.11 unable to join Federation if the DMM cert has & character.
Open Caveats
Table 6 describes possible unexpected behavior in Release 5.5.
Table 6
Open Caveats for Cisco Show and Share and Cisco DMM Release 5.5
Idenifier
Description
CSCua19445
HA unavailable verbiage need correction on DMM/SNS from AAI.
When the user accesses the server using the AAI and selects the Fail_Over tab,
the error message states that high availability is unavailable and includes
incorrect information. The correct error message is: HA is unavailable.
Workaround None.
CSCua36706
Extended embedded player shows prev buttons only for speaker on IE8.
When a user accesses a video using Internet Explorer 8 on Windows 7, only the
Previous button is available for navigation in a video with Pulse information,
timeline, and comments features enabled. The browser might also display a
webpage error message.
Workaround Use the Firefox browser to access the video.
CSCua50933
Eth0 does not work on both DMM/SNS while doing install.
The Ethernet 0 port on the server is not found during the boot process.
Workaround Connect an Ethernet cable to port 1 on the PCIe1 card (Figure 1), not
to the Ethernet 0 port.
Figure 1
PCIe1 Card Port Showing the Ethernet Connection
CSCug59704
The Apache service shows Stopped on DMM > Services page.
CSCuo95687
Issue with QT plugin error in IE10.
CSCuo90527
Only Ok button present. Error message disappear.
CSCuo96826
Removed video from favorite list, display again while searching it.
CSCup09866
Issue with zoom change.
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Software Patches
Table 6
Open Caveats for Cisco Show and Share and Cisco DMM Release 5.5 (continued)
Idenifier
Description
CSCuo90385
Ratings and author name disappear.
CSCuo96883
Current Theme always shown as Ocean Theme (default).
CSCup07264
Different views for Uploaded page are hidden when language changed.
CSCup09701
Click on Subscribe link redirect to xml file in Chrome.
CSCup09763
Pagination not working properly in DMM User tab.
CSCup09792
Chrome displays improper Dropdown Boxes in DMM.
CSCup09856
Error messages disappear while playing private video from embed code.
CSCup09753
Scroll bar is not present showing tags on home page.
CSCup09930
Blank slides present in spite of deleting.
CSCup09988
Search filter in per author traffic report does not work properly.
CSCup31002
‘q’ and ‘g’ cannot be distinguished due to small width of the text field.
CSCup31878
Page layout incorrect - Safari version 6.
Software Patches
CSCur99652 Full list of videos not appearing in Cisco Show and Share after upgrading to Release 5.5
The CSCur99652 patch applies only to Cisco DMM appliances when upgrading from Release 5.3.12 to
Release 5.5. You should apply the CSCur99652.iso patch on the Cisco DMM appliance after upgrading
to Release 5.5.
CSCur03539 ShellShock Software Patch for Cisco Show and Share and Cisco DMM Release 5.5
The ShellShock software patch applies to Cisco Show and Share and Cisco DMM appliances.
Note
Make sure to backup the appliance before applying the software patch. See the “Backing Up an
Appliance” section on page 6 for more information.
Refer to the Readme.txt file for information about the software patch. You can download the Release 5.5
patch from Cisco.com here:
http://software.cisco.com/download/release.html?i=!y&mdfid=280171242&softwareid=282100271&r
elease=5.5&os=
Related Documentation
For Cisco Show and Share see the product documentation at the following URL:
http://www.cisco.com/c/en/us/support/conferencing/show-share/tsd-products-support-series-home.htm
l
For Cisco DMM see the product documentation at the following URL:
Release Notes for Cisco Show and Share and Digital Media Manager Release 5.5 on the MXA UCS M3 Server
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Obtaining Documentation and Submitting a Service Request
http://www.cisco.com/c/en/us/support/video/digital-media-manager/tsd-products-support-series-home.
html
For a list of all Cisco DMS product documentation, see the Guide to Documentation for the
Cisco Digital Media System at the following URL:
http://cisco.com/en/US/products/ps6681/products_documentation_roadmaps_list.html
Information About Accessibility and Cisco Products
For information about the accessibility of this product, contact the accessibility team at
[email protected].
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, using the Cisco Bug Search Tool (BST), submitting a
service request, and gathering additional information, see What’s New in Cisco Product Documentation
at: http://www.cisco.com/c/en/us/td/docs/general/whatsnew/whatsnew.html.
Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised
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figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional
and coincidental.
© 2014-2015 Cisco Systems, Inc. All rights reserved.
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