Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m INDEX A C AAA Call Home 17-1 initial checklist alert groups 16-7, 17-1 troubleshooting with Cisco ACS 25-2 destination profiles 17-11 ACS 25-1 Call Home alert groups troubleshooting AAA using with FC-SP 17-11 19-7 administrator password, recovering configuring 25-2 customizing 25-2 Call Home contacts 2-32 assigning information authentication, authorization, and accounting. See AAA AutoNotify 25-7 Call Home messages registration configuring levels 25-1 service contract requirements 25-2 CFS 25-3 checking distribution status B BB_credits best practices software installation upgrading VSANs BIOS checking the configuration 7-3 conditional service regions 7-11 distribution failure 8-3, 8-8, 8-10 2-2 lock failure 7-7 merge fails 7-5 overview 2-2 regions 2-14 7-10 7-1 partitioned fabrics 11-1 7-9 7-3, 7-5 7-10 blank commit 15-7 troubleshooting checklist blocking ports 16-6 verifying with CLI (procedure) 7-3 verifying with Fabric Manager (procedure) bootflash recovering corrupted 2-14 to 2-15 Cisco Fabric Services. See CFS recovery from loader 2-16 CLI recovery using BIOS setup (procedure) recovery with dual supervisors SSM 7-2 13-10 buffer-to-buffer credits See BB_credits common troubleshooting commands debug commands clock modules 3-5 border switch fails 2-23 2-16 7-3 1-4 B-2 4-12 commit fails device alias SDV 15-3, 15-11 12-3 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 IN-1 Index Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m configuration limits password issues description (table) port oversubscription C-1 connectivity basic configuring using Fabric Manager (procedure) 1-4 configuring using the CLI (procedure) 1-5 identity certificate 1-6 using Device Manager 1-6 using Fabric Manager B-15 verifying initial checklist overview assigning for Call Home 24-4 24-3 24-1 PKCS#12 format 25-7 Control Unit Port. See CUP 24-11 24-3, 25-3 maximum limits B-15 24-5 24-7 importing using Fabric Manager (procedure) contact information core dumps 1-8 digital certificates end-to-end ports 26-13 24-5 documentation additional publications A-5 CUP i-xxx domains blocking restriction 16-6 in-band management 16-1 CUP in-band management description domain ID failure 8-3 domainID overlap 11-18 domain manager disabled isolation due to overlap 16-6 customer support, collecting information 8-3 8-3 maximum number in a VSAN A-1 switch isolated C-1 11-18 DPVM D autolearn not working cannot be configured destination profiles configuring 11-12 11-11 cannot copy active database to config database 25-1 config database not activating device alias commands database not distributed 15-3 commit fails guidelines 15-11 database conflicts database size limitations enhanced mode limitations failure messages merge fails port suspended 15-3 11-15 troubleshooting with CLI 15-4 15-1 15-7 15-11 VSAN limitations 11-11 11-10 15-7 troubleshooting checklist using blank commit 11-13 troubleshooting with Fabric Manager 15-4 merging mixed fabrics validation fails 11-13 port VSAN not in database 15-2, 15-3 merge limitations 11-12 11-15 no autolearn entries 15-4, 15-14 11-14 11-10 merge failed 15-12 11-14 15-3 Device Manager E EFMD 19-2 fabric binding 16-6 EISLs Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x IN-2 OL-9285-05 Index Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m PortChannel links trunking using with proxy server 10-1 will not start 10-2 e-mail addresses 25-7 26-11 LED is red 4-8 not spinning 8-3 Exchange Fabric Membership Data see EFMD passwords fans 3-9 E ports isolation 2-5 Fabric Manager Web Client assigning for Call Home EPLD images 26-6 4-8 FC ID, changes after link reset FCIP 19-2 Exchange Fabric Membership Data. See EFMD 16-6 extended ISL. See EISLs ISL link failures link down F 20-34 2-33 one-to-three tunnels 20-20 reload causes reboot 2-33 special frame configuration Fabric Analyzer troubleshooting B-25 configuring using Fabric Manager (procedure) configuring using the CLI (procedure) 19-19 initial checklist 19-3 overview 19-2 using ACS verifying configuration using Fabric Manager (procedure) 19-18 19-1 19-7 verifying configuration using the CLI (procedure) 19-5 verifying violations using Fabric Manager (procedure) 19-16 verifying violations using the CLI (procedure) 19-17 verifying database using Fabric Manager (procedure) 19-5 verifying database using the CLI (procedure) fabric configuration analyzing with Fabric Manager resolving with CLI 11-9 resolving with Fabric Manager Fabric Manager checking in Fabric Manager Server license 6-10 FC trace 11-9 B-5 Fibre Channel Security Protocol 26-4 See FC-SP 26-2 recommened JRE version (table) troubleshooting tools using over FCIP 19-6 FC timer B-16 1-5 problems 19-2 verifying configuration using Fabric Manager (procedure) 19-5 verifying configuration using the CLI (procedure) 19-18 map layout B-5 FC-SP initial checklist status 20-9 See ports FC ping 19-20 16-6 overview 20-30 FC-MAC driver fabric binding EFMD 2-34 Fibre Connection. See FICON FICON 1-3 configuration files 26-5 using with multiple NICs 2-5 19-1 26-5 configuring 16-5 16-1 CUP in-band management 16-6 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 IN-3 Index Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m FC4 protocols troubleshooting 16-1 port numbering 16-2 to 16-5 port swapping 16-8 to 16-9 I FICON configuration files description 4-13 16-5 IKE FICON port numbers allowed transforms (table) default numbering scheme 16-2 reserved numbering scheme debugging 16-4 FICON ports 22-3 22-15 overview 22-1 verifying configuration compatibility swapping Flow Wizard 16-9 images 26-12 forgot a password 22-6 See software 26-11 in-band management FSPF CUP mismatched dead interval 11-31 mismatched retransmit interval region mismatch ip access lists. See IP-ACLs 11-30 11-32 traffic not being routed troubleshooting IP-ACLs creating with Fabric Manager (procedure) 11-28 11-24 wrong hello interval 16-6 creating with the CLI (procedure) initial checklist 11-28 overview 21-5 21-6 21-4 21-1 IP addresses SMTP server G 25-6 IP network simulator Generation 2 modules best practices overview B-27 IP ports maximum number in a switch 5-7 IPsec 5-1 port groups 5-2 allowed transforms port speeds 5-3 clearing SAs 22-15 compatibility 22-1 troubleshooting checklist 5-7 grace period initial checklist See licenses overview guidelines SAs port swapping 16-8 22-4 22-4 22-1 22-12 SPD compatibility statistics 22-8 22-15 supported platforms (table) H troubleshooting 22-6, 22-7 IP security. See IPsec 4-1 startup issues 22-3 22-5 verifying configuration hardware overview C-2 4-2 IP services 20-5 iSCSI Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x IN-4 OL-9285-05 Index Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m RADIUS SDV limitations 20-38 target discovery TCP B-19 20-48 troubleshooting authentication username and passwords traffic blocked 13-11 transit VSANs 13-2 troubleshooting checklist 20-35 troubleshooting dynamic configuration 12-2 verifying with CLI 20-41 13-3 13-4 verifying with Fabric Manager 20-37 iSCSI initiators zone set activation fails maximum number in a fabric C-2 13-9 IVR zones iSCSI initiator targets. See iSCSI targets maximum number of members iSCSI sessions maximum number of zones maximum number on a port C-2 C-2 IVR zone sets C-2 maximum number on a switch 13-3 maximum number C-2 C-2 iSCSI targets maximum number in a fabric C-2 iSLB initiators maximum number in a fabric C-2 K kickstart images iSLB initiator targets maximum number in a fabric C-2 iSLB sessions 2-20 recovery for Supervisor-2 2-19 selecting for supervisor modules maximum number on a port 5-13 C-2 maximum number on a switch C-2 L ISLs maximum number in a switch IVR recovery for Supervisor-1 C-2 13-10 checking in Fabric Manager Server license border switches cannot enable 13-2 IVR Wizard licenses displaying with CLI 13-7 CFS merge failed 13-15 feature-based grace period 13-12 initial checklist no write access overview 13-13 23-2 6-9 6-3 6-1 one-click install fails serial numbers 13-5 6-8 6-11 module-based 13-12 release-specific support (table) restrictions missing 13-1 persistent FC IDs restriction 6-2 incorrect number installed 12-4, 13-8 6-4 6-1 grace period expiration 13-13 13-13 NAT fails 6-3 displaying with Fabric Manager Web Services 13-15 locked CFS session 6-10 6-4 displaying with Fabric Manager 13-6 link isolated LUN licenses 6-6 6-2 transfer between switches 6-7 unexpected grace period warnings. 6-8 13-2 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 IN-5 Index Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m limits O description (table) C-1 OBFL lock failure See CFS configuring for a module 1-13 configuring for the switch logs Device Manager description 1-14 B-12 B-11 B-10 displaying configuration status displaying logs M B-12 B-13 on-board failure logging. See OBFL oversubscription merge fails CFS 7-5 SDV 12-6 P syslog messages 15-2 PAA modules initialization powered down 26-11 polling interval 4-35 26-12 Port Analyzer Adapter 4-26 reinitialize using CLI See PAA 4-37 reinitialize using Fabric Manager (procedure) resets B-24 passwords 4-22 not detected by supervisor reloaded 1-8 4-36 PortChannels description 4-31 10-1 initial checklist 4-38 troubleshooting load balancing 4-21 troubleshooting (procedure) unknown state 10-2 4-25 port groups port indexes 4-34 10-1 5-2 5-4 freeing up indexes 5-6 Generation 1 limitations N Generation 2 maximum network simulator requirements (table) B-27 5-6 5-6 verifying with CLI (procedure) NPV CLI commands core switch 9-4 See ports ports 9-2 bounce between initializing and offline 9-5 restrictions 5-8 Port Manager 9-6 initial checklist 5-9 verifying with Device Manager (procedure) 9-2 end device login NPIV 5-5 9-2 VSAN mismatches 9-5 cycles through up and down states 8-31 dedicated mode bandwidth (table) 5-3 DPVM membership not in database ELP issues 8-26 11-13 8-27 error disabled 8-31 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x IN-6 OL-9285-05 Index Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m FC-MAC CLI commands FC-MAC driver flapping description 8-11 8-4 8-21 Fx failure initializing state link-failure state 4-6 4-5 4-4 output failed LED on 8-23 troubleshooting 5-4 process resets 8-1 4-6 4-7 processes, monitoring 1-8 B-7 2-26 5-2 port indexes description Port Manager R 5-4 8-5 RADIUS 8-4 B-21 configured parameters shared mode bandwidth (table) 5-3 speeds for Generation 2 modules suspended 16-9 LEDs off oversubscription information restrictions procedure LED is red 8-28 8-14 link initialization flow port groups 16-8 Fan ok LED is red 8-16 isolation after zone merge overview guidelines power supplies 8-32 out of service 16-8 17-4 verifying configuration using Fabric Manager (procedure) 17-4 5-3 verifying server groups using Fabric Manager (procedure) 17-9 11-15 troubleshooting checklist 8-1, 9-2 troubleshooting with CLI 8-10 troubleshooting with Device Manager verifying server groups using the CLI (procedure) 17-9 8-6 verifying server monitor using Fabric Manager (procedure) 17-6 verifying bandwidth with Device Manager (procedure) 5-11 verifying bandwidth with the CLI (procedure) verifying server monitor using the CLI (procedure) 17-6 5-12 related documents port security configuring using Fabric Manager (procedure) configuring using the CLI (procedure) 19-14 RMON B-17 roles, admin 19-15 i-xxx 2-34 disabling autolearn using Fabric Manager (procedure) 19-13 disabling autolearn using the CLI (procedure) initial checklist overview 19-13 19-2 SAN registration 19-2 verifying database using CLI (procedure) 1-5 SANTap 19-9 acronyms verifying database using Fabric Manager (procedure) 19-9 verifying violations using the CLI (procedure) 23-2 CLI commands 23-4 Fabric Manager tools verifying violations using Fabric Manager (procedure) 19-10 port swapping S host login problems 19-11 initial checklist 23-4 23-7 23-3 interface restrictions 23-3 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 IN-7 Index Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m limitations Software Installation Wizard (procedure) 23-2 mismatch problems restrictions terms SSI boot images 23-7 configuring with install ssi command 13-2 verifying 23-2 SDV 3-6 3-5 SSI boot variables commit fails verifying configuration 12-3 IVR limitations merge fails description 12-6 verifying with CLI initial checklist modflash 12-6 security associations overview security policy databases 3-5 3-2 3-1 replacing (procedure) upgrade with install ssi command 6-7 finding with Fabric Manager upgrading ELPD image 6-6 services modules statistics gathering 3-5 3-6 3-9 verify SSI boot image (procedure) 3-1 3-8 3-8 upgrade or downgrade (procedure) 6-2 finding with CLI 3-5 26-12 storage services module B-19 assigning contact names See SSM 25-7 software 3-1 Supervisor-1 modules core dumps selecting software images A-5 corrupt image error state select sofware imagtes 2-4 active reboots 2-7 installation best practices install error overview 5-13 supervisors 2-14 incompatibility 5-13 Supervisor-2 modules 2-14 disruptive upgrades 4-15 standby in powered-up state 2-2 standby not recognized 2-9 troubleshooting 2-1 power on or reboot fails recognizing errors 2-26 recoverable restart 2-27 resets 3-3 recovery after replacing CompactFlash See SPDs serial numbers 3-2 nondisruptive upgrages (table) See SAs SSM 3-1 Features per release (table) 12-1 12-2 zone activation fails 3-7 SSM 12-2 troubleshooting checklist SNMP 2-10 4-14 maximum numbers switch health analysis C-1 B-14 syslog See system messages 2-31 upgrading best practices verifying installation 4-17 switches 2-13 2-26 unrecoverable restart 4-19 system health failure 2-2 system images 2-6 software images, selecting for supervisor modules 2-33 5-13 selecting for supervisor modules 5-13 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x IN-8 OL-9285-05 Index Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m system messages overview switching and services modules symptoms 1-10, B-21 using CLI 1-9 VSAN isolation 1-12 using Fabric Manager 11-7 trunking 1-11 viewing from Device Manager initial checklist 1-14 overviiew 10-2 10-2 TE port restrictions T TACACS+ verifying configuration using Fabric Manager (procedure) 17-5 verifying configuration using the CLI (procedure) 17-5 unblocking ports initial checklist V verifying server monitor using Fabric Manager (procedure) 17-7 validation fails device alias Threshold Manager best practices 4-11 11-1 interop modes limits See FC trace common CLI commands common Fabric Manager tools trunk-allowed xE port isolated 20-9 18-3 11-18 10-2 11-5 VSAN trunking. See trunking 11-24 hardware problems IP services 8-3 switch isolated 1-3 11-17 1-9 FSPF issues 11-9 rules and features 1-4 11-3 C-1 mismatches troubleshooting FCIP connections 10-2 host cannot communicate with storage traceroute flowchart 15-11 allowed-active B-17 domain ID conflicts 18-4 VSANs 21-2 temperature violations 16-6 users and roles verifying server groups using the CLI (procedure) 17-10 verifying server monitor using the CLI (procedure) 17-7 10-2 U verifying server groups using Fabric Manager (procedure) 17-9 TCP ports, ACLs 4-20, 4-25 20-5 iSCSI issues modules 4-21 overview 1-3 power supplies SSM recovery 20-35 4-7 3-8 4-13 W WWNs, suspended connections 8-4 Z zone Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 IN-9 Index Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m activation fails 12-6 zones cannot configure enhanced zoning database distribution enhanced 14-22 14-11 14-21 enhanced zoning lock issues 14-23 host cannot communicate with storage link isolation 14-15 maximum number in a switch C-1 maximum number of members merge failure merging 14-5 C-1 8-3, 14-13 B-16 mismatched active zone sets 14-17 mismatched default zone policy port isolation 14-12 8-28 troubleshooting checklist 14-1 troubleshooting with CLI 14-2 troubleshooting with Fabric Manager zone set activation 14-2 14-8 zone sets maximum number in a switch C-1 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x IN-10 OL-9285-05 Index Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x OL-9285-05 IN-11 Index Se n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a ck - d o c @ c i s c o . c o m Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x IN-12 OL-9285-05
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