Proceedings of Applied International Business Conference 2008 RELIGIOSITY AND PERCEPTION ON ISLAMIC WORK ETHICS (IWE) AMONG MUSLIM ARMY IN MALAYSIA Rusnah Muhamad ψ, Mejar Mohd Khairi Yap and Mejar Azmi Mohd Islam University of Malaya, Malaysia Abstract This study investigates the relationship between religiosity and perception on Islamic Work Ethics (IWE) among Muslim army in Malaysia. Culture is often cited as one of the powerful determinants in shaping the personality and behavior of individuals. Religion, being an important element of culture, is seen as playing an important role in determining how people behave in certain situations. The concept of IWE has its origin in the Qu’ran and the Hadith (the sayings and practice of Prophet Muhammad). IWE views dedication to work as a virtue. It emphasizes cooperation in work and consultation is seen as a way of overcoming obstacles and avoiding mistakes. Work is considered to be a source of independence and a means of fostering personal growth, self-respect, satisfaction and self-fulfillment. IWE stresses creative work as a source of happiness and accomplishment. Religiosity is found to be positively correlated with perception on IWE. Furthermore, it was found that there is significant difference on perception of IWE between the devout group and the casually religious group. The result provides support that religion is an important dimension in Malaysian ethical behavior studies especially for Malays as recommended by various authors. Keywords: Religion; religiosity; Islamic Work Ethics (IWE), Muslim personnel; Malaysian Army Forces(MAF). JEL Classification Codes: F31; F32. 1. Introduction The relationship between the cultural environment and ethical perceptions has been widely explored (see for example Hunt and Vitel, 1986; Choi, 2001; Srnka, 2004). Culture, through its components, elements and dimensions, is seen to dictate the organizational structures, the micro-organizational behavior, and the cognitive functioning of individuals, in such a way as to ultimately affect the judgment or decision made (Choi, 2001). An increasing amount of internationally conducted research identified the importance of good work ethic requires of any individual human being working in any organization. Accordingly, there are numerous definitions of work ethics (see for example Buchholz, 1978; Ford and Herren, 1995; Miller and Coady, 1984). In summary, work ethics can be defined as reliability and trustworthiness, willingness to learn, responsibility for one’s actions, willingness to work, and willingness to work cooperatively. In addition, culture is claimed to be the most influential factor towards one’s work ethics (Ali, 1988; Yousef, 2000). As religion is a subset of culture, virtually all religious systems serve to influence culture by providing the latent function of strengthening social bonds. Thus, religion is expected to have an impact on work ethics of an individual. Islam as a religion that transcends national boundaries, with a definitive code of ethical, commercial and personal behaviour, has the potential to influence the believer’s work ethics. In Islam, the concept of work ethics has its origin in the Qur’an, the sayings and practice of Prophet Muhammad (peace be upon Him), who preached that hard work caused sins to be absolved and that “no one eats better food than that which he eats out of his work”. Delener (1994) asserts that religiousness or religiosity would influence behavior and decision making made by individuals. In addition, Wiebe and ψ Corresponding author. Rusnah Muhamad. Department of Financial Accounting and Auditing, Faculty of Business and Accountancy, University of Malaya, 50603 Kuala Lumpur, Malaysia. Email: [email protected]. Proceedings of Applied International Business Conference 2008 Fleck (1980) note that high level of religiosity can be indicative of a stronger sense of community, belonging and moral standards. Besides, the recent development of Islamic resurgence throughout the Muslim world has resulted in a mounting religious commitment among Muslims. The phenomenon, according to Esposito (1991) has resulted in an increasing emphasis on Islamic law or shariah1 as the main source of guidance in all aspects of a Muslims life. Thus, the objectives of this paper are to examine the effect of Islamic Religiosity on the perceived Islamic Work Ethics (IWE) among Malay Muslims in the Malaysian Armed Forces (MAF). The paper is organised as follows. The first section discusses the influence of religion (as an important element of culture) towards IWE. In the second section, the concept of culture, religion and work ethics are presented. A brief discussion on the religion of Islam is made in section 3. Section 4 analyses the impact of the Islamic religion in the Malay society in Malaysia, followed by a brief introduction of MAF in section 5. In section 6, the research framework and hypotheses of the study is explained. Section 7 provides a brief explanation on research design, data collection and analysis, followed by findings of the study in section 8. Finally, Section 9 concludes the paper. 2. Culture, religion and work ethics Hofstede (1980) defines culture as the norms, values and beliefs of a particular group or community in a particular area or geographic location, and shared by its members. According to Gerard (1988), culture consists of social characteristics, including behaviour, ideas or beliefs that are shared within a group and transmitted through the socialization process. More importantly, values are viewed as the deepest level of culture and the most difficult to change, and in turn would affect social systems and institutions in a particular country. According to Blamey and Braithwaite (1997), value is an enduring belief that a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode or end-state of existence. Thus, values are the core set of beliefs and principles deemed to be desirable (by groups) of individuals (Mason, 1992). Moreover, values are considered to be general beliefs that define right or wrong (Rashid and Ho, 2003). Arguably, therefore, values could affect how individuals perceive the form of behavior considered appropriate and effective in any given situation. Religious practices of one type or another are aspects of all cultures (Houmanfar et al., 2001). Religion is defined as a structure established for the guidance and comfort of persons who lack other means of escaping from the exigencies of life (Houmanfar et al., 2001). Cloud (2000) describes religion as the habitual expression of an interpretation of life, which deals with ultimate concerns and values. El-Ashker (1987) maintains that the main objective of religion is to improve the system of life as a whole, boost the spiritual development of individuals and rectify the socio-economic structure of society by moving it towards social justice. Hofstede (1980) contends that religion is a significant determinant of culture. Delener (1994) maintains that religion, being an aspect of culture, has considerable influence on people’s values, habits and attitudes, and it greatly influences lifestyle, which in turn affects individual decision behaviour. Sood and Nasu (1995) who concur with this argument contend that religion is one of the critical elements in the cultural environment since religion affects the way in which people behave (Sadler, 1970), and it is perceived that it may affect an individual’s perception. According to Delener (1994) religion represents a potentially significant element in many, if not all, the problem solving and decision-making phases as it may affect how one understands the meaning of many problems (Gorsuch and Smith, 1983; Spilca and Schmidt, 1983). Similarly, religious belief and practices may guide individuals in the process of selecting solutions to problems (Delener, 1994). Specifically, the Islamic religion that is considered as a complete way of life2, (Abdullah, 1999) regulates every aspect of the life. 1 Shariah literally means “a course to the watering place”, “a resort of drinkers” or “the clear straight path” (Zaidan, 1999). It implies a path leading to the source of a meaningful life - the Islamic path or way of life. 2 Narayanasamy and Andrew (2000) treated Islam as a living religion as it is a total system of living. 99 Proceedings of Applied International Business Conference 2008 Furthermore, it is argued that religiousness (or religiosity), as an important value in the individual’s cognitive structure, can influence an individual’s behaviour (Delener, 1994). Sociologists use the term religiosity to describe an individual’s or group’s intensity of commitment to a religious belief system (Renzetti and Curran, 1998). According to (Delener, 1994) the pro-religious3 individuals are likely to be more dogmatic and more conservative than the non-religious subjects. Thus, it is expected that a more religious person is more likely to align their behaviour to be compliant with their religious belief and practices. It is further suggested that those who are strongly committed to their religion are both attitudinally and behaviourally capable of making decisions consistent with moral conscience (Delener, 1994; Pargament et al., 1988). R E L I G I O N Highly Religious • More conservative • More traditional • More dependent High Dogmatic • Less tolerant • Less flexible • More rigid Least Religious • Less conservative • Less traditional • Less dependent Low Dogmatic • More tolerant • More flexible • Less rigid Figure 1: Religiosity and decision-making (Source: Delener, 1994) A simple paradigm showing the religious variable as a possible factor influencing the decision-makings process as hypothesized in the study is illustrated in Figure 2.3. With regard to this study, it is expected that the perception of the highly religious (the devout as used in this paper) respondents would be in conformance with the ‘desirable’4 as outlined by shariah. Miller and Coady (1989) define work ethics as reliability and trustworthiness, willingness to learn, responsibility for one’s actions, willingness to work, and willingness to work cooperatively. Gilbert (1973) states that the work ethics is the willingness to work that culminates in an application to the job and is evident through satisfaction with the material rewards of work. Schab (1976) simply states that work ethics is a willingness to stay employed while Miller and Coady (1989) focus on beliefs, values, and principles. These attributes or characteristics guide the way individuals interpret and act upon their rights and responsibilities within the work context at any given time (Ford & Herren, 1995). 3. Islam: a way of life Islam literally means commitment, submission, obedience and surrender (Kharofa, 1992; Ahmad, 1977). Muslims believe in the Unity of God, His Angels, the Holy Books, His Prophets, the Day of Judgement and Predestination (Qada’ and Qadar). The Islamic concept of religion is unique in the broadest sense of word (Abdallati, 1998). Islam is not a religion in the common, confining its scope to the private life of man. It is a complete way of life or “ad-din” (Al-Attas, 1985). Islam encompasses all aspects of the existence of man. It considers life in its totality – all virtue performed by man, individually and collectively, are considered religious. Indeed, man is accountable to Allah for all his actions (Holy Qur’an 99:7-8). This teaching of Islam requires every worker in an organization to perform his responsibility as a religious requirement. Islam strongly opposes the view that there is a dichotomy between religious virtue and quality performance of the entire workers in the workplace. Everything that an individual does in his life must fulfill the religious requirement according to Islam. To strive for excellence is indeed a religious virtue. 3 Terms used in this paper are devout and casually religious. According to Hofstede (1980) “the desirables” is related to what is ethically right in accordance to the ideology of a particular society. Therefore, in Islam, “the desirables” would be as delineated in shariah. 4 100 Proceedings of Applied International Business Conference 2008 The Islamic world view provides a guideline for an individual and society to organize their work. Islam is a network inter-relating the concepts of God, of humanity, of man’s relationship to God, of man’s position and role in the universe, and of his relationship to his fellow men in all capacities. It prescribes that man, individually and collectively, should organize themselves on the bases of the values of truth, justice and brotherhood. This approach of Islam can contribute to lasting success. The IWE emphasizes cooperation in work, and consultation is seen as a way of overcoming obstacles and avoiding mistakes (Yousef, 2001). Social relations at work are encouraged in order to meet one’s need and establish equilibrium in one’s individual and social life. In addition, work is considered to be a source of independence and a means of fostering personal growth, self-respect, satisfaction and self-fulfillment. The IWE stresses creative work as a source of happiness and accomplishment. Hard work is seen as a virtue, and those who work hard are more likely to go ahead in life. Conversely not working hard is seen to cause failure in life (Ali, 1988). Also, according to Ali (1988) the value of work in IWE is derived from the accompanying intentions rather than from the results of work. It emphasizes that justice and generosity in the workplace are necessary conditions for society’s welfare and that no one should be denied his full wage. Besides constant hard work to meet one’s responsibilities, competition is encouraged in order to improve quality. In brief, IWE argues that life without work has no meaning and engagement in economic activities is an obligation (Yousef, 2001). 4. The Malay society and the Islamic religion in Malaysia In Malaysia, Islam is inextricably bound with Malay identity. In the constitution, being “Malay” means, among other things, professing the religion of Islam. It is a pervading identity marker that permeates the day-to-day lives of the majority of the population, especially Malay Muslims. Malaysia is a multiracial country, comprising three major ethnic groups namely the Malays, Chinese and Indians. The Malays account for nearly 60 percent of the total population of 22 million peoples (Rashid and Ho, 2003). The Federal Constitution (Article160 [2], states that one of the main criteria in the definition of a “Malay” is that he or she must be a Muslim (Mutalib, 1990; Suffian et al., 1978). Islam is claimed to be the most important factor in Malay identity as a source of solidarity among members of the community and a form of ethnic differentiation from non-Malays (Gjelsvik, 2001). Accordingly, he argues that Islam provides the social fabric of Malay society in Malaysia. However, before the spread of the Islamic religion in Malaysia the Malay society is already embedded in its “traditional” norms, practices and systems of social law, or adat (Gjelsvik, 2001; Kling, 1995; Mutalib, 1990). The phenomenon, according to Mutalib (1990) has resulted in a kind of hybrid or variegated Islamic doctrine, consisting of a heavy mixture of both Islamic and un-Islamic practices. 5. The Malaysian Armed Forces (MAF) The MAF today consists of three distinct services, namely the Army, the Royal Malaysian Navy and the Royal Malaysian Air Force. Most Armed Forces in developed nations such as the United States and Britain had acknowledged that the spiritual strength is one of the main military qualities that need to be considered by most commanders. Field Marshal Lord Montegomery had said; “The real strength of one military force is dependable on the spiritual strength of the soldiers, their fighting spirit, spirit de corps and high military discipline” (Gunther, 1984). In the Islamic world especially throughout the era of the Caliphs, during the time when the Arabs was a strong and formidable force, the bravery of the Islamic warriors was attributed among others to their spiritual strength. It molded them into a highly discipline, loyal and honest soldiers, not only to their leaders but also to their religion. Thus, realizing the need and importance of building spiritual strength in soldiers, the MAF Religious Corps (Kor Agama Angkatan Tentera or better known as KAGAT) was formed on 16 April 1985. The main objective of the religious activity in the Army is to develop cohesion and sustaining the moral values of its personnel. Therefore, it is the aim of this study to examine whether or not these activities have successfully inculcating the work values that are in line with the shariah. 101 Proceedings of Applied International Business Conference 2008 6. The research framework The framework for this study is adapted from Delener (1994). As shown in Figure 2, the model indicates that the level of religiosity has an impact on the perceived IWE. Various studies found out that religiosity has got an impact on ethical decision making of individuals (see for example, Rusnah, 2007; 2005a; 2005b; Belal and Rusnah, 2007; Rusnah and Abdul Mumin, 2006; Rusnah and Susela, 2006). In this study, the perception on IWE of the two distinct groups known as the devout group and the casually religious group is examined. Therefore, the hypotheses tested in this study are as follows: H1 – There is a positive relationship between religiosity and IWE. H2 –The perception of the Devout Muslims Army Personnel on IWE is significantly difference from the perception of the Casually Religious Malay Muslims Army Personnel. The Devout Islamic Religiosity Perception on The Casually Religious IWE Figure 2: The research framework (Adapted from Delener, 1994) 7. Research design, data collection and method of analysis The religious commitment (or religiosity) examined in this study is from the context of the Islamic religion. Instrument for Islamic religiosity is adopted from Rusnah (2006). Meanwhile, instrument for IWE is adopted from Ali (2001). The stated hypothesis will be tested using the Pearson correlation and independent samples t-test analysis by running the Statistical Package for Social Sciences (SPSS) software. For this purpose, the respondents are categorized into two groups namely the devout group and the casual religious group. The questionnaire for this study is divided into three parts. Section A is related to the personal background of respondents, Section B is related to the IWE based on the IWE scale developed by Ali (2001). Finally, Section C measures the religiosity score of the respondents adopted from Rusnah (2006). Questions on IWE (section B) were presented in a 5-point Likert scale, 1 being “unethical” and 5 being “ethical”. As such the higher the score a respondent gets for this section, the more he is in line with the IWE. The religious questions (Section C) are presented in a 5-point Likert scale (1 being “less religious” and 5 being “more religious”) and the behavior question in a semantic differential scale (either in the form of strong believer – strong disbeliever and very religious – very unreligious). The higher score indicates that a respondent has stronger adherence to the Islamic religion. A total of 500 Muslim personnels from various unit of Malaysian Army throughout Peninsular Malaysia took part in the survey. Once gathered, the data were tested for normality and reliability. An examination of the values of skewness and kurtosis indicate that all items are reasonably normally distributed. The Cronbach alpha coefficient for the IWE and religiosity factors ranging from 0.938 and 0.674. 8. Results and discussion Table I presents the demographic profiles of respondents. The majority are from non-officers ranking and more than 50% are from the central and southern zone. Nearly 70% of respondents belong to either combat or training establishment unit and almost 80% of respondents are between 18 to 35 years old. More than 80% of respondents have academic qualification in either SRP or SPM. Nearly 70% of them have served the army between 5 to 15 years and more than half of respondents are married. 102 Proceedings of Applied International Business Conference 2008 Table 1: Demographic profiles of respondents Demographic variables (N=470) Rank Officer Non-officers Zone of Unit North Zone Eastern Zone Central Zone Southern Zone Type of Unit Combat Unit Combat Support Unit Service Support Unit Training Establishment Age 18 To 25 Years Old 26 To 30 Years Old 31 To 35 Years Old 36 To 40 Years Old 41 Years And Above Academic Qualification SRP and Equivalent SPM and Equivalent STPM and Equivalent Diploma and Equivalent Others Duration of Service Less Than 5 Years Between 5 To 10 Years Between 11 To 15 Years Between 16 To 20 Years More Than 21 Years Marital Status Bachelor Married Divorcee Frequency Percent 67 403 14.3 85.7 81 91 115 183 17.2 19.4 24.5 38.9 200 82 84 104 42.6 17.4 17.8 22.2 136 129 84 95 26 28.9 27.4 17.9 20.2 5.5 149 260 9 32 20 31.7 55.4 1.9 6.8 4.2 111 127 86 120 26 23.6 27.0 18.3 25.5 5.5 155 311 4 33.0 66.2 0.9 The level of religiosity and the level of IWE of respondents were determined by using percentile (Rusnah, 2006) whereby the upper and the lower thirds of the distribution are identified as the devout/high IWE and casually religious/low IWE. As for religiosity, respondents with scores of 106 and above were labeled as devout and those with score of 95 and less were considered as casually religious. 31.7% (149 respondents) of respondents belong to the devout group while 33.6% (158 respondents) belong to the casual religious group. Meanwhile for IWE, respondents with scores of 215 and above were labeled as high IWE and those with score of 194 and less were considered as low IWE. Both groups, high IWE and low IWE are equally represented by 29% (137 respondents respectively for each group) of the total respondents. Only these two extreme groups of respondents will be considered for further analysis. The result of the chi-square analysis in Table 2 comparing between the devout group and the casually religious group shows that there are significant difference in all variables except for the academic qualification. More officers are found to be more religious as compare to non-officers while army personnel from the Eastern and Southern zones are more religious as compare to the other two zones. Army personnel from service support and training establishment units are more committed to the teaching of Islam as compared to personnel from the other two units. In terms of age group, personnel with the age ranging from 31 to 40 years old are found to be more religious, while those who have served between 16 to 20 years are found to be more religious. Those who are married are also found to be more religious as compare to bachelors and divorcees. 103 Proceedings of Applied International Business Conference 2008 Table 2: Devout and casually religious–a demographic comparison Demographic Variables Rank (χ2 significant, p = 0.032) Officer (N=67) Non-officer (N=403) Zone of Unit (χ2 significant, p = 0.000) Northern Zone (N=81) Eastern Zone (N=91) Central Zone (N=115) Southern Zone (N=183) Type of Unit (χ2 significant, p = 0.001) Combat Unit (N=200) Combat Support Unit (N=82) Service Support Unit (N=84) Training Establishment (N=104) Age (χ2 significant, p = 0.007) 18 To 25 Years Old (N=136) 26 To 30 Years Old (N=129) 31 To 35 Years Old (N=84) 36 To 40 Years Old (N=95) 41 Years And Above (N=26) Academic Qualification (χ2 not significant, p = 0.099) SRP and Equivalent (N=149) SPM and Equivalent (N=260) STPM and Equivalent (N=9) Diploma and Equivalent (N=32) Others (N=20) Years of Service (χ2 significant, p = 0.038) Less Than 5 Years (N=111) Between 5 To 10 Years (N=127) Between 11 To 15 Years (N=86) Between 16 To 20 Years (N=120) More Than 21 Years (N=26) Marital Status (χ2 significant, p = 0.004) Bachelor (N=155) Married (N=311) Divorcee (N=4) Casually Religious Freq % Devout Freq % 15 134 22.4 (3.4) 33.3 (28.5) 30 128 44.8 (6.4) 3183 (27.2) 39 27 44 39 48.1 (8.3) 29.7 (5.7) 38.3 (9.4) 21.3 (8.3) 13 33 31 81 16.0 (2.8) 36.3 (7.0) 30.0 (6.6) 44.3 (17.2) 76 34 16 23 38.0 (16.2) 41.5 (7.2) 19.0 (3.4) 22.1 (4.9) 60 22 39 37 30.0 (12.8) 26.8 (4.7) 46.4 (8.3) 35.6 (7.9) 48 46 28 20 7 35.3 (10.2) 35.7 (9.8) 33.3 (6.0) 21.1(4.3) 26.9 (1.5) 39 38 29 47 3 28.7 (8.3) 29.5 (1.7) 34.5 (6.2) 49.5 (10.0) 11.5 (0.006) 57 79 1 5 6 38.3 (12.1) 30.4 (16.8) 11.1 (0.001) 15.6 (0.01) 0.3 (0.01) 42 94 5 10 5 28.2 (8.9) 36.1 (20.0) 55.6 (0.01) 31.3 (0.2) 25.0 (0.01) 40 44 32 23 10 36.0 (0.9) 34.6 (9.4) 37.2 (6.8) 19.2 (4.9) 38.5 (0.02) 26 46 29 45 10 23.4 (0.55) 36.2 (9.8) 33.7 (6.2) 37.5 (9.6) 38.5 (0.02) 66 82 1 42.6 (0.14) 26.4 (17.4) 25.0 (0.001) 41 113 2 26.5 (0.9) 36.3 (24.0) 50.0 (0.004) Note: Percentages given in the bracket are percentage within the respective demographic variables. The result of Pearson correlation analysis as given in Table 3 reveals that there is a positive relationship between the level of religiosity and IWE, thus supporting H1. This findings is consistence with result obtained in various ethical decision making conducted on Muslims in Malaysia scenario (e.g., Rusnah, 2007; 2005a; 2005b; Belal and Rusnah, 2007; Rusnah and Abdul Mumin, 2006; Rusnah and Susela, 2006). Table 3: Pearson correlation analysis TOTMARS Sig. (2-tailed) TOTIWE .000 N 354 Pearson Correlation .556(**) Sig. (2-tailed) .000 N 383 Sig. (2-tailed) N Note: ** Correlation is significant at the 0.01 level (2-tailed). 104 Mean 100.5104 SD (+) 10.02176 Proceedings of Applied International Business Conference 2008 Table 4 presents the result of the independent sample t-test between the devout and the casually religious group in terms of their perception on IWE. This finding provides support for H2. It was found that the mean score for the devout group is higher than the casually religious group, thus reflecting that the devout is more committed towards IWE as compared to the casually religious group. In the other words, the devout Muslim respondents are more likely to behave in line with the shariah, and thus, provide support for the Delener’s model. Table 4: Independent sample T-test analysis t P Mean Islamic Religiosity/Islamic Work Ethic (TOTMARS2/ TOTIWE2) 12.597 0.000 Casually religious = 1.33; Devout = 2.67 Eta square 0.455 Table 5: Simple regression analysis Model Summary R Square R .597(a) .357 Coefficients Adjusted R Square .355 Unstandardized Coefficients Std. Error of the Estimate 13.92850 Standardized Coefficients t B Std. Error Beta (Constant) 83.840 7.860 10.575 TOTMARS 1.046 0.078 0.597 13.452 Note: Predictors (Constant), TOTMARS. Dependent variable: TOTIWE. Sig. .000 .000 The result of simple regression analysis is depicted in Table 5. The regression coefficient for religious commitment (83.83) indicates that Muslim army personnel who are more religious are more committed towards IWE than did those with lower levels of religiosity score. In other words, a positive relationship exists between religiosity score and perceived IWE. The adjusted R 2 value is 0.355, indicating that the independent variables, i.e. the Islamic Religiosity explained 35.5% of the variances in the dependent variable, i.e. perceived IWE. The other 64.5% is unexplained due to other unknown factors. The linear regression model is given as follows: Y = 83.840 + 1.046 (Islamic Religiosity) 9. Conclusion The study suggests that the degree of religiosity has significant influence on the perception on IWE among the MAF Muslim personnels, whereby the devout personnels are found to be committed to IWE as compared to the casually religious personnel. However, it only explains 35.5% of the variation in the perception of IWE among Muslim army personnels. There are other factors which are not examined in this study that possibly affect the variation in the perception of IWE. As noted by Jamal Uddin (2003) it is not easy to locate societies where the Islamic values, moral and ethical principles are truly implemented in every sphere of life. The findings reported in this study are consistent with Hassan’s (1986) observation of Malaysian Muslims. According to him, Islam does not influence all aspects of the behavior of Malay Muslims in Malaysia. According to Alhabsyi (1993) the majority of Malaysian Muslims would abide by most of the dictates of their religion in so far as their consumption goes. According to him, they are very particular as far as consuming the lawful items are concerned. 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