THE FEASIBILITY OF ENVIRONMENTAL ENTREPRENEURSHIP AMONG SMALL AND MEDIUM ENTERPRISES Azilah Kasim, PhD Tourism and Hospitality, College of Arts and Sciences Universiti Utara Malaysia, 06010 Sintok, Kedah, Malaysia E-mail: [email protected] Phone: 60 4 928 5984 Fax: 60 4 9285975 Nor Azila Mohd Nor ABSTRACT Changes in the environment as a consequence of pollution and human behaviour are increasingly becoming a world wide issue. Both the manufacturing and service sector have contributed towards environmental impacts such as depletion of natural resources, thus possibly reducing the sustainability of the very economic system that supports them. To deal with this problem, an increasing number of corporate managers and entrepreneurs have responded by adopting environmental management practices such as recycling, water conservation and energy-efficient management systems. It has been argued that most of these green initiatives have been adopted by large corporations but not by the small and medium enterprises. This conceptual paper gives an insight into the impacts of small and medium enterprises (SMEs) on the natural environment, their role in protecting the environment and the feasibility of adopting green practices in their operations. In doing so, the paper highlights theoretical drivers and barriers of implementing such practices and concludes with recommendations on promoting environmental entrepreneurship. INTRODUCTION The relationship between business and the environment is now well documented (cf. Fischer and Schot, 1993; McDonagh and Prothero, 1977). Interests on environmental degradation began in the 1960s in Western Europe and North America, prompted by incidents such as heavy smog caused by industrial activities in London1. In the 1970s, civil society started to realize more clearly the negative environmental consequences of business activities. However, the predominant focus of civil movements (such as the ‘Greens’ in Germany) on conservationrelated issues at the time led business to disregard the environment as a threat to its operation and reputation. Business’s traditional response towards environmental issues remained antagonistic with little care about the costs of business activities towards the environment (Utting, 2000). In 1 This incident prompted the Clean Air Legislation in the 1970s. fact, environmental protectionism was considered a nuisance to business enterprise for the most part. Businesses tended to deny or avoid their environmental responsibilities and opposed those developments designed to control performance (Tilley, 1999). Hence, business generally remained in denial of its environmental responsibility, despite the development of increasingly complex pollution control legislation in many parts of Western Europe, North America and Japan. However, over the last decade, environmental matters have become an increasingly important issue in business decision-making, strategic planning and performance management. Government regulation, for instance, has imposed greater environmental demands on businesses, thus constraining managerial decision-making (Schaper, 2000). Other external factors such as consumer demands and increasing public scrutiny have also pressured business organizations to improve their environmental performance and to include environmental matters into their corporate strategy. It is anticipated that business organizations that seize the opportunity to improve their environmental performance will the gain the benefits of increased consumer base, improved public image among the local community and even cost savings. While most research in the area of environmental performance has concentrated on large corporate companies, this paper focuses on the particular case of SMEs. The first part of this research discusses the concept of environmental entrepreneurship, followed by the relationship between SMEs and the environment and lastly, the feasibility of adopting green practices in SME operations. ENVIRONMENTAL ENTREPRENEURSHIP The need to reduce energy consumption, pollution and wastes have created new opportunities for entrepreneurs to introduce products and services that can protect and preserve the environment. According to Schaper (2002), both entrepreneurship and environmental business management are comparatively new concepts. Compared to the concept of entrepreneurship, the greening of management is even less well known, less researched and more poorly understood but by the late 1980s, this theme has become more prominent. There is now a small but growing body of literature on the topic of environmental entrepreneurship. Various terms are used to refer to the concept of environmental entrepreneurship. These include ‘green’ entrepreneurship (Taylor & Walley, 2003; Schaper, 2002), ethical entrepreneurship (Taylor & Walley, 2003), enviropreneurship (Keogh & Polonsky, 1998) and ecopreneurship (Schaper, 2002; Volery, 2002, Isaak, 2002). Previous researchers have defined environmental entrepreneurship as: ‘the creation of new products, services or organizations to meet environmental market opportunities’ (Lober, 26) ‘the innovation, the identification of opportunities and the exploration of seemingly disparate globalist perspectives and the inter-relationships’ (Keogh & Polonsky, 1998) ‘environmental responsibility in entrepreneurship’ (Volery, 2002) 1 ‘an existential form of business behaviour committed to sustainability’ (Isaak, 2002) ‘financially oriented entrepreneurs who happen to identify a green niche’ (Taylor & Walley, 2003) Basically, the concept of environmental entrepreneurship encompasses the adoption of environmentally responsible business practices, also known as green practices, in entrepreneurship activities. Examples of such practices include recycling waste materials, donating to environmental groups, minimizing pollution and educating the public. Evidence from recent reports suggest that the benefits gained from environmental entrepreneurship include cost savings, staff involvement, training and well-being and improved outreach with society (Toyne, 2003). Several researchers have attempted to come up with a typology of environmental entrepreneurs. Volery (2002) distinguishes two categories of environmental entrepreneurs, the first one being ‘environment-conscious entrepreneurs’ and the second one ‘green entrepreneurs’. The first category of environmental entrepreneurs are essentially those who are well aware of environmental issues, but are not in the environmental marketplace. They are individuals who develop any kind of innovation (product, service, process) that either reduces resource use and impacts or improves cost efficiencies while moving towards a zero waste target. On the other hand, the ‘green entrepreneurs’ are those that are both aware of environmental issues and whose business venture is in the environmental marketplace. Such entrepreneurs pursue environmentalcentered opportunities which show good profit prospects. They are usually involved in the business of recycling and disposal of solid waste, air pollution control and water treatment. The common features between these two types of environmental entrepreneurs are that they both strive for sustainable development and innovate to create marketable solutions to the demands of consumers and environmentalists. Another typology of environmental entrepreneurs has been suggested by Taylor & Walley (2003). Four categories of environmental entrepreneurs have been identified based on the motivations or orientations of the entrepreneurs. The four categories are ‘Innovative Opportunist’, ‘Ethical Maverick’, ‘Ad hoc Entrepreneur’ and ‘Visionary Champion’. The ‘Innovative Opportunist’ type is described as a financially oriented entrepreneur who spots a green niche or opportunity and is mainly influenced by hard structural drivers such as regulation. The ‘Ethical Maverick’ is characterized by a sustainability orientation and soft structural influences. The ‘Visionary Champion’ sets out to change the world, operates at the leading edge and has a vision of a sustainable future that envisages hard structural change and the final category, the ‘Ad hoc Entrepreneur’ is a kind of accidental entrepreneur whereby the motivation is financial and not values-driven and personal networks, family and friends influence them the most. The different motives of each type of environmental entrepreneurs could suggest ways in which policy makers and educators can foster green businesses. Although there are various categorizations of environmental entrepreneur, all of them demonstrate the contribution that could be made towards creating a healthier environment. 2 Individuals that incorporate the concept of environmental entrepreneurship into their business operations not only benefit from a range of marketing opportunities and cost savings, but also make a positive contribution to society. SMEs AND THE ENVIRONMENT SMEs are an important part of most nation’s economies as they create jobs, build effective networks and make a positive contribution towards social inclusion (Hitchens et al., 2005). In Australia, SMEs are estimated to contribute over 40 per cent of Gross Domestic Products and employ more than half the workforce (Gerrans & Hutchinson, 1998) whereas in Europe, SMEs account for 99.8 per cent of total number of companies in the European Union and two thirds of employment (Hitchens et. al, 2005). It has therefore become increasingly clear that SMEs as a group have a significant environmental impact. Equipment purchase and use, packaging and waste disposal are some of the ways small firms can affect the environment (Rajendran & Barrett, 2003). The Marshall Report estimates that as much as 60 per cent carbon dioxide emissions from businesses result from the activities of SMEs and the Environment Agency estimates that 60 per cent of the commercial waste and 80 per cent of the pollution accidents result from SMEs in the United Kingdom (Hitchens et. al, 2005). Nevertheless, most of the research to date on businesses and the natural environment have focused on larger corporations and multinationals. This is due to a number of reasons. Firstly, the impact of larger firms on the environment tends to be more noticeable and secondly, larger firms tend to have more experience in dealing with multiple stakeholder pressures (Schaper, 2002). Larger firms also have greater access to financial and human resources and have more means at their disposal for influencing administrative authorities when environmental standards are being set (Roy & Boiral, 2003). There is however a small but growing number of researchers working in the SME-environment field. In recent years, studies in a variety of countries including Australia, Europe, the United Kingdom and the USA, have identified several trends that seem common to most SMEs (Schaper, 2002a). In general, most small business owners/managers believe that the environment is an important issue and support protection of the environment per se. However, awareness of formal environmental management systems, specific environmental laws and/or remediation process is generally very poor and quite limited. Furthermore, where environmental programmes are undertaken, they tend to be largely reactive in nature, one-off and focus on emission reduction rather than pro-active pollution prevention measures. Another study was carried out in Quebec manufacturing companies by Roy & Boiral (2003). Its objectives were to examine what type of environmental initiatives and supporting management systems SMEs are implementing to reduce their environmental impacts and what are some of the internal factors driving a proactive environmental strategy. Their results revealed that SMEs are definitely not implementing management systems that could drive environmental performance throughout their organization and that employees’ participation in environmental management is very low. These results also confirmed the considerable influence that owners/managers have with all aspects of environmental formulation and implementation. In light of these results, Roy 3 & Boiral (2003) provided several recommendations. Firstly, organizations should take more advantage of the synergies occurring between environmental management and managerial practices and secondly, the involvement of all employees in the formulation and implementation aspects of their environmental strategy should be encouraged. In Schaper’s (2002b) investigation of the discrepancy between environmental attitudes and practices in SMES, it was revealed that a number of different contingency factors seemed to be linked to the discrepancy. The generally positive attitudes towards the environment do not appear to be reflected in the business owners’ knowledge base or their actual business practice. The depth of commitment to environmental concerns were due to variables of firm size, customer demands, capital availability, information availability, time availability, owner age, owner gender and the owner’s educational level. Motivated by questions of management perceptions and awareness of their responsibilities, challenges and opportunities in the environmental area, a survey of Western Australia SMEs was conducted by Gerrans & Hutchinson (1998). Results of the survey revealed that SMEs see environmental management systems as a cost to their business and the majority do not see it as a tool for competitive advantage, a marketing angle or even a selling feature to their customer base. The results also indicated that management had little appreciation of the impact of all commercial enterprises on the environment. In contrast to Gerrans & Hutchinson’s (1998) findings, Toyne’s (2003) research found that a majority of SMEs being sampled in the UK recognized the competitive advantage through business responsibility. To them, involvement in social and environmental issues promoted improved services, reputation and integrity, which were all key for retaining and attracting customers and staff. However, the research also revealed that SMEs have no idea what sustainable development is and its relationship with corporate social responsibility. There is a need for both the national and local government to improve the awareness of their sustainable development agenda to SMEs and to the various bodies that advise and assist SMEs. The studies being presented above have uncovered the relatively poor environmental performance of SMEs. For the benefit of the environment, it is suggested that SMEs should play a stronger role in fostering environmental entrepreneurship. Governments alone cannot achieve the objective of integrating environmental sustainability and economic growth. On the other hand, the SMEs can play a central role in resolving environmental problems as the need to reduce pollution, resource consumption and wastes create the opportunities for owner/managers of SMEs to introduce innovation and new technologies to overcome these problems. SMEs have long displayed innovation capabilities which have been identified as critical success factors for them (Roy & Boiral, 2003). The ever increasing consumer demand for environmentally-friendly goods and services and the escalating costs of waste disposal have all triggered environmentrelated business opportunities for the SMEs. SMEs that respond to market forces and are innovative enough to reduce waste generation will definitely enter the market with a competitive advantage. Nonetheless, significant differences in terms of organizational structure, planning process and resource availability may influence the type of environmental solutions considered (Roy & Boiral, 2003). 4 DRIVERS OF ENVIRONMENTAL MANAGEMENT AMONG SMEs According to various studies, the key determinants of environmental responsiveness among SMEs are government legislation, market pressure and management attitude. Laws and policies often provide the initial push factor for SMEs to initiate environmental improvements (Schaper, 2002b; Fletcher & Liias, 2003; Hitchens et. al, 2005; Gerrans & Hutchison, 1998). SMEs are often forced to monitor and control their environmental impacts due to licensing requirements, local council requirements and heavy fines and taxes being imposed on them. However, it is worth noting that much of the environmental legislation passed by governments in recent years has generally been aimed at large corporations (Schaper, 2002a). These legislations usually exempt SMEs in order to spare them additional costs but such action actually reduces the pressure on them to improve environmental performance. Along with the pressure of government legislation, customers have also become more environmentally aware and demanding businesses to be more responsible towards the environment. Within the UK, consumer evidence has been collected that suggests that customers look at the social behaviour of companies from which they buy (MORI as cited in Toyne, 2003). Many consumers have shown a willingness to spend more on environmentally products, thus providing the opportunity for SMEs to produce greener goods and services at a premium price to cater to this new market segment. There is however, evidence suggesting SMEs do not see the marketing opportunities of going green. Gerrans & Hutchinson’s (1998) survey of SMEs in Western Australia showed that the respondents generally did not feel their clients thought that the environment was an issue, thus giving them little motivation to prioritize environmental aspects of their operations. An additional barrier to introducing environmental practices in business operations is management attitude. The personal motivations and priorities of small firm owners/managers are of paramount importance in determining the aims and policies of firms (Dewhurst & Thomas, 2003). Without the support of management staff, it highly unlikely that the introduction of environmental programmes such as recycling and conservation of resources will succeed. Schaper (2002b) nonetheless argues that not all positive attitudes towards environmental initiatives translate into actual business practice. His research concluded that the depth of commitment to environmental concerns among managers/owners of SMEs were dependent on their age, gender and level of education. The highest level of environmental support came comes from the 18-54 year olds and declines sharply thereafter with increasing age. In terms of gender, women are reportedly more concerned about environmental issues than men, thus illustrating that female managers/owners will also be more environmentally supportive than thei environmental counterparts. Furthermore, individuals with higher education levels are also seen to be more willing and able to undertake environmental improvement programmes. BARRIERS OF ENVIRONMENTAL MANAGEMENT AMONG SMEs SMEs face a number of barriers to adopting environmental practices and these include lack of resources, time as well information and advice on environmental matters. As opposed to larger 5 corporations, SMEs simply do not have as many resources to address environmental issues (Fletcher & Liias, 2003; Rajendran & Barrett, 2003; Roy & Boiral, 2003). One of the most important resources much needed in introducing an environmental programme are financial resources. Activities such as eliminating wastes, conducting environmental audits, adopting cleaner technologies and undertaking plant modifications all require capital (Schaper, 2002b). If it could be demonstrated that capital investments in environmental practices could lead to longterm benefits of cost savings and increased profitability, it is very likely that their take-up of environmental practices would be more encouraging. In terms of human resources, the role of management and the culture of the business organization are important to the take up of environmental initiatives (Hitchens et. al, 2005). Roy & Boiral (2003) research findings also support this argument. Their findings demonstrated that although business managers are strongly involved in the various aspects of environmental management, the employees’ participation in environmental management is very low. The correct attitude, skills and expertise in environmental aspects of the business operation is much needed among staff members of all levels to improve environmental performance. According to Hitchens et. al (2005), lack of management time is another constraint on the part of SMEs in the take up of cleaner technologies. Planning and researching suitable options for environmental projects takes time and most often than not, SME owners/managers are too busy running their businesses to pay attention to environmental aspects. Schaper (2002b) also agrees on this and points out that small business owners/managers with more time availability will be more likely to consider and implement environmental improvement programmes than their timeshort counterparts. SMEs require assistance and help to find ways to improve their environmental performance (Hallinan & Jenks, 2003). The failure of advice services and written materials on environmental management currently available to SMEs is cited by several researchers as a main barrier to the adoption of environmental practices (Schaper, 2002b; Toyne, 2003; Dewhurst & Thomas, 2003, Schaper, 2002a). Increasing a firm’s knowledge of environmental issues would enable them to improve their environmental performance and encourage them to act in an environmentally responsible way. However, Hitchens et. al’s (2005) investigation of SMEs in Europe showed that there was an abundance of easily accessible and cheap information as well as advise that was not fully utilized by the SMEs, thus limiting their adoption of environmental practices. CONCLUSIONS The key issue for SMEs at the present time is to recognize that their potential earning is at risk if environmental practices are not implemented to protect the environment from deteriorating. SMEs have an important role to play as the cumulative effect of SMEs on the environment is substantial and may lead to biodiversity loss and natural resources degradation. Environmental entrepreneurship offers the opportunity for SMEs to introduce products and services that not only protect and preserve the environment but also benefit them economically through cost savings, increased market base and better business profits. Since regulation is one of the key drivers of the adoption of environmental practices among SMEs, is recommended that the 6 government should be more aggressive in implementing laws and regulations that are applicable to SMEs and not just large corporations. Information and advice on environmental programmes that are affordable and suitable for SMEs should also be easily accessible so as to further promote their take up of environmental practices. Such information and advice should convince the SMEs that environmental practices contribute towards long-term financial benefits and demonstrates their social responsibility. It is also recommended that individual SMEs should work together as a team and pool their financial and human resources to initiate environmental programmes such as recycling waste, conserving energy and educating the public about environmental protection. REFERENCES Dewhurst, H. & Thomas, R. (2003). Encouraging sustainable business practices in a nonregulatory environment: A case study of small tourism firms in a UK national park. Journal of Sustainable Tourism, 11(5), 383-403. Fischer, K. and Schot, J., (1993). Environmental Strategies for Industry: International Perspective on Research Needs and Policy Implications. Island Press Fletcher, K. A. & Liias, E. (2003). SMEs and voluntary environmental performance: 2003 Golf course business value survey. 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