Proceedings of Applied International Business Conference 2008 FINANCIAL BOOTSTRAPPING AMONG THE MAURITIAN SMALL MEDIUM SIZED ENTERPRISES Padachi K a,ψ, Paddia S b and Seetanah B c b a, c University of Technology, Mauritius Cargo Handling Corporation, Mauritius Abstract The purpose of this paper is to examine the different bootstrapping finance techniques known in the finance literature (demand side financing) and to determine to what extent Mauritian SMEs use them in their financing decisions. The traditional sources of finance (supply side financing) are also explored as well as extent of their use among Mauritian SMEs. The methodology used for this study involves the collection of primary data through a comprehensive survey questionnaire administered to the owner manager of firms operating in both the manufacturing and services sector of the Mauritian economy. Results based on the analysis of data relating to 72 respondents indicate that most of the different bootstrapping techniques are used to a limited extent; with only a few to a larger extent. Local SMEs have not yet recognised how bootstrapping techniques, if used effectively, could add value to their firm. The study also made use of Factor Analysis in order to identify the most important financial bootstrapping techniques. Results also show a high usage of short term debt and overdraft facilities while usage of term loans is to a lesser extent. Use of external equity finance is very limited among those firms and the different sources of external equity probably not understood by many. The findings also reveal that credit rationing is not common. Predictions of the Pecking Order Theory (POT) seem to explain the financing choices of owners. The underlying justification for this theory here is that owners want to keep control of their firm and use personal funds, retained earnings, short term debts and term loans in order of preference as opposed to outside equity. Keywords: SMEs; Bootstrap finance; Factor analysis; Pecking order theory. JEL Classification Codes: G32. 1. Introduction It is now an established fact that the small business sector is regarded as a fundamental ingredient in the establishment of a modern, progressive and vibrant economy. Small and Medium-sized Enterprises (SMEs) represent a powerful engine of growth for the global economy. They are regarded as a high potential sector for employment generation, poverty alleviation and source of livelihood of millions of people in both developed and developing countries. Beaver (2002) cited a number of reasons why there is considerable interest in the creation, management, dynamics and contribution of small businesses namely: small firms help to diversify a nation’s economic base; small firms assist in employment creation; the establishment of a vibrant and healthy small business sector helps promote an element of local control and accountability ; enterprise development provide a meaningful expression of meritocracy and opportunity ; small firms effectively cater for niche markets which large corporations ignore through strategies of globalisation and small firms are the natural avenues for self development and individual achievement, being the natural expression of entrepreneurship. ψ Corresponding author. Padachi K. University of Technology, Mauritius. Corresponding author Email: [email protected] Proceedings of Applied International Business Conference 2008 Tinnier firms – micro enterprises – frequently get more attention, as donors seek to help the very poor; the recent Nobel Peace Prize awarded to Muhammad Yunus of the Grameen Bank visibly demonstrates the emphasis given to this approach. But the type of support inherent to microfinance lending is generally ill-adapted to serving their slightly larger, and arguably more dynamic, cousins, the SMEs (De Ferranti and Ody, 2007). Their role in building a solid industrial base can be gauged from the fact that they account for more than 95% of manufacturing enterprises and an even higher share of many service industries in OECD countries. However, in developing countries, the SME picture varies greatly. Whilst SMEs contribute on average 51.5% of Gross Domestic Product in high income countries, they contribute only 15.6% in low income countries. SMEs worldwide on average face financial constraints as the second most severe obstacle to their growth, while large firms on average place financial constraints on the fourth position (OECD Reports). Today, SMEs are at crossroads. The process of globalisation that is the opening of economies, the dismantling of trade barriers and the introduction of new products has jeopardised the competitiveness of SMEs, rather than creating opportunities. SMEs are particularly vulnerable to such volatile development because of their low resource base. In Mauritius, the Government believes that the SME sector can be an effective vehicle for longer term job creation, for broadening the circle of opportunities, for poverty reduction and for lifting the economic, financial and social status of the unemployed and the working poor. The Mauritian Government, in its help to boost the SME sector is extending as well as increasing its various grant/loan schemes in existence e.g. Booster Loan Scheme, Quasi Equity Scheme, SME Partnership Fund, University SME Partnership Programme and DBM Equity Loan Scheme among others. Around 5,600 SMEs, employing 27,000 persons, have been registered with the Small Enterprises and Handicraft Development Authority (SEHDA) as at end of 2007 and 1,500 new units have been set up during the last two years; generating some 3,000 jobs (Business Magazine, 2007). Finance has generally been recognised to be an important element in the creation and development of small and medium sized enterprises (SMEs). This has captured the attention of our politician worldwide. However, financing in the context of SMEs should be viewed in two distinct approaches; a demand side approach and a supply side one. Financing is necessary to help SMEs set up and expand their operations, develop new products, invest in training of staff and production facilities. Many small businesses start out as an idea from one or two people, who invest their own money and probably turn to family and friends for financial help in return for a share in the business, Microsoft being a classic example. But if they are successful, there comes a time for all developing SMEs when they need investment to expand or innovate further. If SMEs cannot find the financing of their need, brilliant ideas may fall by the wayside and thus represents a loss in potential growth for the economy (OECD Policy Brief, 2006). The study will therefore focus on how entrepreneurs/small business managers/owners maximise their usage of internal and external resources in their drive to finance their firm. As it is known, there are various traditional sources of finance for the small business or SMEs ranging from bank loans, overdraft, own funds/savings, loan from family/friends and equity funding. However, there exists also non traditional sources of finance which could be well utilised by the entrepreneurs in the financing of their business, which has been described by many researchers as “bootstrapping finance”. Thus the study objectives are to identify and analyse the different methods of bootstrapping finance available and to determine whether those methods are known and used by SMEs’ owner managers in Mauritius. Though bootstrapping techniques are as old as the traditional theory of finance, entrepreneurs, however, often ignore their importance or may be using them unconsciously. The majority of such a study has been undertaken for large developed and developing economies, such as US, Sweden and to our knowledge there has been no such study for a small island economy as Mauritius. Therefore this study will be an attempt to bridge that gap and to contribute to the existing literature on finance and in particular, bootstrapping finance. 863 Proceedings of Applied International Business Conference 2008 The empirical findings will also confirm whether or not the theoretical framework of financing viz the Pecking Order Theory (POT) is valid while explaining the demand for finance. The findings are expected to provide further insight into the ways entrepreneurs view the financing aspect of their businesses. 2. Literature Review The Pecking Order Theory The theoretical basis for research on the capital structure of SMEs originates in corporate finance theory. Though they may not be directly applicable in the SME sector, they do allow formulating testable hypothesis on the financing decisions of SMEs. The POT of financing was proposed by Myers (1984) and Myers and Majluf (1984). According to this theory, due to information asymmetry between investors and managers, investors face an adverse selection problem and demand a premium that raises the required rate of return on external capital. Therefore, firms prefer internal to external finance, and when external funds are necessary, firms prefer debt to equity finance as a last resort. Empirical evidence suggests that the POT holds for large corporations. Only few researches have applied the POT to SME’s and the empirical evidence concerning the applicability of the POT to SMEs is mixed (Cosh and Hughes, 1994; Paul, Whittam and Wyper, 2007) POT also explains the demand side explanation of finance gap in that SME owners are extremely reluctant to relinquish control of their businesses (Le Cornu et al., 1996). Bhaird and Lucey (2006) argued that the sources of finance used by SMEs can be delineated by internal and external sources and viewed through a life cycle model, which depicts that as a firm experiences changes in its development, its access to finance and its capital structure also changes with time. Small, young firms tend to draw capital from internal sources, personal sources, informal investment and family and friends. As the firm ages and develops a reputation, the problem of asymmetric information is attenuated and it gets access to short term sources of funding like trade credit and bank overdraft facilities. As the firm gets larger and older, it increasingly sources external finance from financial institutions and its debt level increase. However, the firm’s borrowing requirements and its debt as a percentage of total assets decline as retained earnings accumulate over time (Diamond, 1991). Credit Rationing Theory According to existing literatures, banks are unwilling to lend to small businesses on a long term basis because of the high risks and costs associated. Consequently SMEs often run into problems because they find it harder than large businesses to obtain financing from banks, capital markets or other supplies of credit and this is termed as a financing gap (OECD Policy Brief, 2006). According to the Credit rationing theory, a firm’s capital structure reflects the lender’s strategy for profit maximization whilst the theory of capital structure deals with the borrower’s strategy for devising an optimal debt level. Ramnath (2006) in his study on credit rationing for SMEs in Mauritius indicates that 52% of SMEs faced rationing from commercial banks. Information Asymmetry According to Cosh and Hughes (1984), information asymmetry between financiers and small business managers lies at the root of the explanation of the financing gap. Information asymmetry refers to a situation where the economic agents (i.e. the SME owner manager and finance providers) are not all equally well informed. Information asymmetries generate agency problems and associated monitoring costs. They also encourage banks to require collateral to offset the greater risk involved. In the music industry, one might expect the agency costs of monitoring the often complex royalty chains within the pursuance of a particular contract (and possibly moral hazard) to be the most important type of information asymmetry (Banking On a Hit, 2001). Berger and Udell (1998) suggest that the most important characteristic of small business finance is “informational opacity,” such that small firms cannot credibly convey their quality. 864 Proceedings of Applied International Business Conference 2008 Internal Resources Competitive advantages could be achieved by the business by resource configuration strategy (Barney, 1991). Hamilton and Fox (1995), in their work on the financing preferences of small firm owners, stated that the supposed gaps in the supply of finance to small firms might be in part the consequence rather than the cause of financing decision of the business owners. The authors cited Coopers and Lybrand (1993) which attributed most failings in the capital market to small firm owners rather than the suppliers of funds. Hence, management’s beliefs and desires will play an especially important role in determining capital structure and models must include the role of management preferences, beliefs and expectations if one is to better understand capital structure policy. While assessing the role of the owner manager of the small business in capitalising on use of internal resources in order to avoid using external finance, Howorth and Wilson (1998) cited for example that best practice in credit management emphasizes the pre-scale elements of the process for example keen awareness of customer base, purchasing habits, risk and establishing payment terms prior to sale. They also indicated that post sale invoicing should be accurate and prompt. Customers should be contacted before payment is due to ensure that the invoice has been received. This illustrates one example of how internal resources are being harnessed as part of the overall financing strategy of the business. Along the same line Cosh and Hughes (1994) affirmed that the POT applies to small business in the sense that small firms will choose extended trade credit along with other short term finance after retained profits, but in preference to long term debt or equity. Resource-Based Theory Winborg and Landstrom (1997) cited the resource-based theory whereby a business competitive advantage is anchored in the business possession of idiosyncratic costly to imitate resources. They also recommended that one need to broaden the focus when discussing small business finance, from the rather narrow ‘capital’ focus to a focus encompassing the resources needed. In this extended context, concepts like networks, strategic alliances, use of resources, cooperation and trust may become central. Winborg and Landstrom (1995) stated that cooperation, the person to person exchange, has allowed businesses’ founders to deploy or leverage their tangible and intangible assets for more space, a wider variety of equipment, expanded capacity, greater purchasing power, better negotiated terms and larger customer bases. Thus borrowing equipment, shared staffs and facilities have been used for years by businesses. Researchers have also shown that through coordinated procurement, businesses have had better bargaining powers with suppliers which have resulted in better quality products, prices and delivery periods. Neeley (2002) found that customers have often gone to entrepreneurs with whom their business experience has been good and asked for referrals for other types of services or merchandise. Clients are therefore shared and cooperating businesses are promoted within the informal alliances. Bootstrap Finance - A Definition Small business owners should not only rely solely on financial institutions and government agencies for capital. Instead, the business itself has the capacity to generate capital. This type of financing, called bootstrap financing, is available to virtually every small business and encompasses factoring, leasing, use of credit cards and managing the business frugally. Different researchers have put forward a particular definition and some of them are as follows: a. launching ventures with modest personal funds; (Bhide, 1992) b. highly creative ways of acquiring the use of resources without borrowing money or raising equity c. financing from traditional sources. (Freear, Sohlt and Wetzel, 1995) d. the sale of the entrepreneurs’ personal properties, and personal indebtedness added to the mix of bootstrap methods.( Neeley and Van Auken, 1994), e. quasi equity, outsourcing, foundation grants could be added to the list of techniques. (Bhide, 1992; Freear et al., 1995; Harrison and Mason, 1997 and Winborg and Landstrom, 1997). 865 Proceedings of Applied International Business Conference 2008 InfoDev (2006) argued that bootstrapping, i.e. making use of savings, investment from friends and family and retained earnings is by far the most common strategy with successful technology companies. Lahm and Little (2005) described bootstrapping as a creative financing strategy and expanded on two methods of bootstrapping. Those two methods include the acquisition and control of resources (both tangible and intangible), and the efficient uses of those resources to finance the enterprise for growth. According to the authors bootstrapping is entrepreneurship in its purest form and is the transformation of human capital into financial capital. Forms of Bootstrap Finance Firestone (2003) listed several sources of bootstrap finance which include soft capital (capital from relatives), home equity loans, government loans and grants, future customers and suppliers, strategic partners, micro capital lending, rights fees and sales, patents, consulting contracts, leasing, factoring, vendor financing, sponsors, trading activities, credit cards, business plan competition, extracting upfront value from your lease for office space, negative pledge of assets, co- guarantor and collectible auctions. Neeley (2002) examined the techniques for bootstrap finance and the various sources thereof. The aim of his paper was also to demonstrate the recent use of those techniques in the United States and the benefits that bootstrap finance has provided to entrepreneurs who aimed to start, expand or maintain a fiscally healthy business. Neeley (2002) stated that bootstrap finance methods encourage business owners to exploit personal resources, utilise short term borrowings, request funding from relatives, barter for services, acquire money through quasi-equity arrangements, cooperate for better customer access, manage assets effectively, outsource production, seek subsidies and grants. It was also found that business owners’ needed support was secured by social assets, which included obligation, trust, gratitude, liking and friendship rather than monetary payments. Windborg and Landstrom (1997) identified 19 bootstrapping measures which aim at minimizing the need for capital and 13 measures used in order to meet the need for capital. Among the first group of measures are: buy used equipment instead of new, borrow equipment for shorter periods, hire personnel temporarily, coordinate purchases with other business, lease equipment, practice barter, offer customers cash discounts, buy on consignment from suppliers, speed up invoicing, use interest on overdue account, cease business relations with late customers, offer same conditions to all customers, employ relatives/friends at below market salary, run the business at home, share premises, share equipment. The second group comprised mainly of negotiating best terms from suppliers, deliberately delay payment to suppliers, withholding managers and owner’s salary for some period, obtaining capital via managers’ assignment in other businesses, obtaining payment in advance from customers, raising capital from a factoring company, obtaining loan from relatives/friends, delaying payment of VAT, obtaining subsidy and grants. Lahm and Little (2005) broadly addressed four types of bootstrapping options i.e. bootstrapping product development, bootstrapping business development, bootstrapping to minimise the need for outside capital financing and bootstrapping to minimize the need for capital as identified by Freear, Sohl, and Wetzel (1995) and Winborg and Landstrom (1997). Consequently entrepreneurs should consider the techniques to utilise effectively resources available and learn more about them especially in cases of constraints to access bank finance. Chiniah (2006) in his appraisal of the critical success factors for SMEs in Mauritius with emphasis on the Textile and Garment Sector showed that SMEs face constraints in accessing bank finance. The author cited the GFA Management Consultant’s survey done in Mauritius (April 2001) which confirmed that SMEs’ development is restricted by inadequate access to finance due to high interest rates, high collateral, lack of trade finance instruments and other influences of the finance market. The Consultant recommended among others, the launching of a grant scheme to finance participation of SMEs in trade fair abroad, establishment of a micro credit bank to facilitate access to cheap finance, establishment of a Research 866 Proceedings of Applied International Business Conference 2008 and Development unit at SMIDO (renamed now as SEHDA), promotion of cluster building, forward and backward integration and strategic alliances where appropriate. In addition, they recommended the establishment of a database for all information related to start ups (partner search, premises, supplies, matchmaking). All these indicate that there are other ways and means by which firms could mobilize resources for use. 3. Methodology This section describes the methodology adopted to assess the extent that Mauritian firms used ‘bootstrapping techniques’ to meet their financing requirements with special emphasis on the utilization of internal and external resources called bootstrap financing. The review of the literature illustrated well the different techniques of bootstrapping a business can tap and particularly what falls under bootstrapping. The latter needs therefore to be studied in the Mauritian context to identify whether those techniques are adopted regularly and felt necessary by Mauritian SMEs. However studies that examine bootstrapping may be limited by the lack of a widely accepted definition and identification of sources of bootstrapping. A generally accepted definition would lead to a consistent use of bootstrap sources of finance in empirical studies. The different bootstrap techniques listed were based on the study by Winborg and Landstrom (1997). Studies of this kind have been predominantly survey based and was therefore found to be appropriate for this study. The main purpose was therefore to find out whether the different bootstrapping methods as defined in this study are currently being used and to what extent in the financing decisions of SMEs. Relationships, if any, will be determined through statistical techniques between, for example, the characteristics of the business in terms of age, size, line of business and the different types of financing resources used including the traditional sources as well as the different bootstrapping measures Being given the smallness of the SME sector in Mauritius and the fact that Mauritius is a small and developing country, it is felt that the major sources of finance will be bank sources and own funds. However the impacts of the usage of own funds and the other techniques of bootstrapping need to be empirically determined. Unlike other jurisdiction, there is no available national survey which researchers can draw from for their research, thus own sampling frame had to be devised. Two lists of SMEs are available at the SEHDA; one list representing manufacturing firms ( 943 units) and food and beverage business ( 219 units) and another unsorted list comprising 2,216 units including manufacturing, trading, handicraft, services and I.T business. However given that not all SMEs are registered with the SEHDA (compare to CSO figures for large businesses i.e. > 10 employees), it was necessary to supplement the SEHDA list with additional firms. This population was supplemented by a population of firms from the Yellow Pages of Mauritius Telecom and representing the abovementioned sectors. Research, using comprehensive survey is not common among the Mauritian business community and to administer a sufficient large sample is almost impossible. Therefore an initial sample of only 250 firms has been chosen, 125 from the SEHDA lists and 125 from the Yellow Directory. The sample covers firms from the manufacturing, retailing and services sector. For the purpose of this survey, it is felt that more weight should be given to manufacturing, trading and services sectors given that those sectors are representatives of the SME sector in Mauritius. On the other hand the handicraft and fast food businesses (except large businesses) are more of a micro enterprise nature and thus might not be relevant to this study. As pointed above, the firms have been chosen randomly from the lists available at SEHDA and from the Yellow Directory. However the absence of a proper population of SMEs has been a hindrance in choosing proper strata and using for example SPSS to obtain a random sample. The 250 questionnaires in the first stage were sent by post in 867 Proceedings of Applied International Business Conference 2008 early December 2007, including a self addressed stamped return envelope. In order to improve the response rate, a follow up was made by phone call for a meeting for the filling up of the questionnaire. Problems encountered during data collection By end of December 2007, only eleven replies were obtained representing a response rate of only 4.4% which was very low. Twenty five envelopes were returned “Undelivered / Gone Away”. It was therefore necessary to follow up with the firms or persons through telephones for responses. Eighteen additional forms were received, though some had missing information. As a last resort an appointment was sought for the filling of the questionnaires. That exercise was very tedious in view of the large numbers and especially when the person was not interested. Many simply refused the meeting on the ground that they were not interested. Table 1 below shows a drop out analysis: Table 1: Drop out analysis Sector Sample Manufacturing 62 Trading/Retail Number of answers Effective response Response rate (%) 21 20 32.2 75 17 17 22.6 Fastfood /Restaurant 14 6 6 42.8 Services 50 15 15 30.0 I.T hardware/services 30 7 7 23.3 Handicraft 19 7 7 36.8 Total 250 73 72 28.8 The Statistical Package for Social Sciences (SPSS) Version 16.0 software was used as statistical tool for analysis of data collected. 72 fully completed questionnaires were verified and input. Univariate, multivariate and regression analysis were carried out. Factor Analysis was used as a data reduction technique to identify the group of variables which could be used to label specific bootstrapping financing techniques adopted by our local SMEs. 4. Results and Discussion Descriptive Data Table 2 and 3 give descriptive statistics about the sample firms age, sales level (proxy for size) sector and ownership structure. The sample firms are evenly spread in the age distribution bracket. Small firms represent a bulk of the business stock and as per the CSO 2007 bulletin, firms employing up to 9 employees outnumber those employed 10 and above, the threshold used for compiling statistical data on the Mauritian business stocks. In line with the national statistics on the SMEs population, the sample distribution of companies by size is positively skewed: 77% had up to 10 employees, while only 4% employ above 50 employees (Table 4). The size of the companies in terms of sales is in the range of Rs500,000 to Rs10,000,000 for above 60% of the respondents. Table 2: Age of Business and Level of Sales Frequency 18 Percent 25.0 Panel B: Sales < 500,000 Frequency 13 Percent 18.1 3 to <10 years 19 26.4 37.5 18 25.0 > 500,000 - 2m > 2m - 10m 27 10 to < 15 years 18 25.0 15 years and above 17 23.6 > 10m - 50m 13 18.1 100.0 >50m 1 1.4 Panel A: Age 0 to < 3 years (n=72) 868 Proceedings of Applied International Business Conference 2008 Table 3: Sector Grouping and Business Legal Entity Panel A: Sector Manufacturing Frequency 31 Percent 43.1 Panel B: Legal Entity Sole trader Frequency 17 Percent 23.6 Retailing 17 23.6 65.3 24 33.3 Limited Company Partnership 47 Services Total 72 100.0 Total 8 72 11.1 100.0 Table 4: Full Time Employees Full time Employees in company Minimum Maximum Mean Std. Skewness Statistic Statistic Statistic Statistic Statistic Std. Error 0 50 9.50 12.788 2.305 .283 N=72 Nearly 88% responding to the survey are males. 55% of the respondents have studied up to secondary level while 29.2 % have tertiary education. Only 2.8% have studied up to primary level and 12.5% have vocational/ technical education. The majority of the companies (68%) are family-owned business though more than half do not involve anyone in the decision making process. A significant difference was found in the sales level of companies and in the age bracket (Pearson Chi-square = 24.285, p-value =0.019). This provides supports to previous research that suggests small firms tend to adopt lifestyle rather than growth strategies. The sample was spread across three main sectors and the private limited company is predominant in the ownership structure. Bootstrapping Measures/Techniques The uses of the different bootstrapping techniques have been analysed. The sampled firms use to a varying extent the different techniques consciously or unconsciously in their daily businesses. However, what is important is for them to harness those uses to their advantages in order to create a lean organization and be more efficient. Appendix A depicts the uses of the different bootstrapping methods by the 72 firms which replied to the survey. Extent of use has been determined on a 5-point Likert scale of 5 as ‘Very Often’ to 1 as ‘Not at all’. The different techniques of bootstrap finance as illustrated in Appendix B are all being used to a certain extent. The sixteen most common (i.e. more than 50% in use) bootstrapping measures used to meet the need for capital are the following: negotiates with suppliers for best quotes (mean rating of 4.4), use personal skills (4.1), buy materials in bulk (3.7), check whether invoices have been properly received by clients (3.4), remind customers for payment (3.4), use own personal funds (3.2 ), suppliers’ credit (2.9), use of technology to cut costs(2.9), keep minimum inventory (2.7), early invoicing (2.8), stop service to bad customers (2.6), seek advance payment from customers(2.6), finance from family (2.5 ), use of temporary workers(2.4 ), granting discount to customers (2.3) and coordinate purchases with other businesses (2.3). Results from Neeley (2002) indicate that prompt invoicing was most often used along with cash or management account, trade credit, owner’s funds, outsourcing, lease and barter. In Windborg and Landstrom (1997), the first group of bootstrap measures were buy used equipment, borrow equipment, hire temporary personnel, coordinate personnel, lease , barter, offer discounts, buy in bulk and speed up invoicing. Traditional Sources of Funds Table 5 shows the different sources of internal and external funds usually available for financing of business. In line with the POT, the two most common internal funds are retained earnings (mean score 3.94) and own personal funds (3.21). At the next hierarchical level, it is not uncommon to establish that bank financing will constitute the preferred methods of financing for the small and medium enterprise as compared to other means of external capital. The reason is due to the desire of the owner to maintain control of his/her business. 869 Proceedings of Applied International Business Conference 2008 Table 5: Sources of Funds Panel A: Internal Sources Mean 3.21 Own personal funds Panel B: External Sources Mean Short term Bank loans 3.47 Use of retirement funds 1.39 Medium/long term bank loans 2.85 Personal indebtedness 2.00 Debenture issue 1.10 External Capital 1.11 Venture Capital 1.07 Business Angels 1.18 Government Grants/Subsidies 1.15 Micro lending (seed up capital) 1.14 Franchising 1.08 Business partner's capital funds Business retained profits Finance or loan from family members Loan from friends Loan from business partners 1.79 3.94 2.46 1.25 1.47 Withhold salaries for self, family and/or partner 2.08 (n=72) The sampled firms have a high preference for bank overdraft and short term loans facilities (mean of 3.5). This conforms to Tucker and Lean (2003) in that small firms place great importance on the flexibility offered by short term debts. The use of medium / long term loans constitutes 74% of financing as compared to 94% for business retained profits and 86% for overdraft facilities. This finding is congruent with that of Diamond (1991) which found that a firm’s borrowing requirements and its debt as a % of total assets decline as retained earnings accumulate over time. The result of the present survey indicates that though bank finance constitutes an important element in the financing decisions of SMEs, however, in preference to long term loans or other external sources, business retained profits are mostly used along with other internal sources of financing. The mean rating for the use of the different sources of finance are as follows: retained profits (3.9), own funds (3.2), finance from family and friends (2.5), overdraft and short term loans (3.5), medium and long term loans(2.9), debentures(1.1) and external capital(1.1). This accords well with the POT i.e. the entrepreneur will use his or her own and/or family funds, business retained profits and short term loans funds in priority to long term loans and external capital for finance. There is little support for external capital viz. external equity, venture capital or business angel among Mauritian SMEs as was the case in Surrasqueiro and Duarte (2006) whereby the main equity sources were retained earnings, personal savings, owners’ loans, funds from family and friends and public support. The results are also supportive of those of Tucker and Lean (2003) where there was little support for quasi commercial (QCOM) sources of finance i.e. venture capital, business angels, government grants. Correlation Analysis Retained earnings and age of firm As a firm age it will tend to use retained earnings as a major source of finance in preference to other external sources of funds. The contingency table at Appendix B shows that there is a positive association (Pearson Chi-square = 26.716, p-value = 0.008) between the firm’s age and the use of retained earnings. This can be explained by the fact that with time a firm gathers funds in the form of undistributed profits and is thus available for financing the business. In order to check the strength of the association the symmetric measure of Phi and Cramer’s V values are .609 and .352; meaning there is an association between the two variables. Spearman’s Rho Correlation Analysis showed that there is a positively significant relationship between age and use of retained earnings. 870 Proceedings of Applied International Business Conference 2008 Sales level and long term debts Along the same line, it is expected that as the firm’s level of sales increase, its ability to access external financing in the form of loans may become easier. However, in practice larger SME firms may not use long term debts to a large extent because of their preference to use retained earnings instead. The significance of the correlation coefficient rejects the null hypothesis and this implies that as the size of the business increase as measured by sales, the owner is more likely to use internal funds. This is in contradiction to the life cycle model of Bhaird and Lucey (2004) in that as a firm gets larger it sources external finance from banks and its debt level increases. However the results are conformant with those of Diamond (1991) i.e. the firm’s borrowing requirements and its debt level as a % of total assets decline as retained earnings accumulate over time. Sales Level and use of personal funds The entrepreneur at the start of his business will utilize mostly his own personal funds as capital. Clearly at the start there will be no distinction between the owner and the business as personal funds are injected. However as the firm’s sales level grow, revenue generated will replace the owner’s personal funds as sources as capital. Consequently it is expected that there is a negative relationship between use of personal funds and annual sales. The contingency table confirms the relationship and the result is significant (Chi-square = 29.572, p-value = 0.020). Spearman rho correlation is -0.478 at the 1 % level of significance as showed at Table 6. Table 6: Correlations Matrix Spearman Correlation Age of business (A) Internal means used: Business retained profits Average annual sales External means used: Medium/long term bank loans Internal means used: Own personal funds Correlation Coefficient A 1.000 Sig. (2-tailed) . B C D E .256(*) 1.000 .030 . Correlation Coefficient .405(**) .231 1.000 Sig. (2-tailed) .000 .050 . Correlation Coefficient .384(**) .135 .168 1.000 Sig. (2-tailed) .001 .257 .157 . -.286(*) -.109 -.478(**) -.161 1.000 .015 .361 .000 .176 . 72 72 72 72 72 Correlation Coefficient Sig. (2-tailed) Correlation Coefficient Sig. (2-tailed) N * Correlation is significant at the 0.05 level (2-tailed). ** Correlation is significant at the 0.01 level (2-tailed). The correlation matrix reveals that there is a significant adverse relationship (at 5% significance level) between age of firm and use of own personal funds while the relationship between age and use of bank loans is positive and significant at 1% significance level. Finally the relationship between use of long term loans and age is significant and positive at 1% significance level. 871 Proceedings of Applied International Business Conference 2008 Factor Analysis The study makes use of factor analysis, a data reduction technique in order to identify groups of financial bootstrapping measures among the Mauritian SMEs. The final factor solution as given at Table 7 comprises of 15 variables. The Kaiser-Meyer-Olkin measure is 0.571 (i.e. > 0.5) and Barlett’s Test (0.000), implying that a factor analysis is meaningful. Only factors with an Eigenvalue over one were considered for further analysis, which resulted in six factors which accounted for 72.31% of total variances. The six factors were given the following descriptive labels: Factor 1: Minimise WCR Factor 2: Use of Trade Credit Factor 3: Post AR Management Factor 4: Pre AR Management Factor 5: External Facilities Factor 6: Minimum investment in FA Table 7: Bootstrapping Techniques: Rotated Component Loadinga,b Component 1 2 3 4 5 Outsourcing of activities .797 Leasing/hiring/rental of .760 equipment/building Advance payment from Customers .357 .677 Early payment discount to .768 Customers Delay payment to suppliers .315 .730 Stop service to late payers .738 Charge penalty for late payment .896 Remind customers for early payment .873 Check invoice whether received by .873 customers Buy materials in bulk .729 Buy second hand equipment instead .306 .441 of new Borrow equipment instead of buying Negotiate with supplies for best quotes Owners' skills/Social contacts to get .620 best terms Coordinate purchases with other businesses .608 6 .509 .861 .730 .490 -.358 .512 Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization. 872 Proceedings of Applied International Business Conference 2008 Total variance explained (rotated loadings) Percent of variance 14.30 Cumulative % of variance 14.30 Eigenvalue 3.054 Scale reliability analysis Cronbach’s alpha 0.657 a b 13.46 27.76 2.422 0.591 12.08 39.86 1.603 0.660 11.86 51.70 1.490 10.68 62.38 1.154 9.93 72.31 1.123 0.814 0.483 0.430 Kaiser Meyer Olkin measure of sampling adequacy = 0.571 Bartlett test of sphericity = 246, significance level = 0.0000. The different factors (Table 7) are the following: Factor 1 includes variables regarding means to minimize working capital requirements and include the variables to meet the needs of the business in terms of capital, while Factor 2 relates to trade credit and getting the best deals from suppliers and comprises variables such as negotiating best terms from suppliers and buys stocks in bulk. Factor 3 and 4 relate to the both pre and post accounts receivables management and in particular penalisation of bad customers and consequently are measures to stop wasting resources allocated to them. Factor 5 relates to measures where the use of external facilities is considered to ease the pressure on cash flow. Factor 6 has the objective of reducing investment in fixed assets where the firms would consider borrowing equipment instead of buying. 5. Conclusions and Policy Implications The uses of the different bootstrapping techniques identified are more or less in line with the findings of studies reviewed at section 2, though some of the practices are far behind to become a reality to the local SMEs. Those firms use to a certain extent the different techniques consciously or unconsciously in their daily business. However what is important is for them to harness those uses to their advantages in order to create a lean organisation and be more efficient. The relatively low usage of some of the bootstrapping techniques may indicate a lack of awareness of how to harness the usage of same in the financing decisions by the entrepreneurs. For example, funds from family members and friends can be a cheaper source of finance as compared to bank financing. However cultural factors or a lack of initiative prevent many entrepreneurs from choosing this facility. The reverse is true for family members or friends who can gain a better bargain or even a share in a business by simply lending to their peers. The low proportions of use of outsourcing and usage of temporary employees illustrate that the labour market in Mauritius is not as flexible as it should have been and the outsourcing market is not well developed. The low proportion for coordinating purchases with other businesses also indicates the absence of synergy in the small business community. Use of short term and overdraft facilities are very common among the respondents as opposed to longer term loans. This may show that SMEs are using expensive sources of finance in terms of interest and bank charges. On the other hand uses of external sources of finance i.e. external equity are not common among local SMEs. Use of business retained profits is high indicating plough back of profits in lieu of dividends. The present study also confirms that as a firm age it uses retained profits to a larger extent in its financing decisions. Conversely as the firm gets larger in terms of sales there is not enough conclusive evidence that it uses more long term debts. However it is confirmed that the use of personal funds decreases. As opposed to the supply side theory of financing, the demand side focused more on how the SME owners harnesses the different internal and external bootstrapping techniques available to meet the need for financing the enterprise. Though those techniques are known and used either consciously or not, they can represent added value to the firm if used consistently and effectively. Bootstrapping techniques should become the focus of future research in Mauritius in order to add to the theoretical literature of demand side financing. Future research should focus more on unstructured interviews to gain better insight on the extent of financial bootstrapping techniques. Only 12% of the respondents are female entrepreneurs or managers in charge of the business. 873 Proceedings of Applied International Business Conference 2008 It can thus be deduced that more women are in micro business sector instead and the present government policy is to empower women through the Women National Council (WNC) will take some time for the women entrepreneur to break through the many barriers. The low level of owners studying up to tertiary level is reflected in the lack of interest of owners in financial planning i.e. for example in usage of costing reports,budget and investment plans (47% and 26% respectively). This is an area worth investigating by the support institutions and should attract the attention of government in its drive to make the SME sector becomes a real engine to economic growth. The Factor Analysis in this study can be further empirically studied to determine their impact on the financial situation of the firm. This could reveal, for example, how finance is handled in small businesses as opposed to large ones. Moreover the contribution of the owner in terms of his or her involvement needs to be assessed further both financially and non- financially (in terms of core competency). 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Journal of Business Venturing, 16(3), 235-254. 876 Proceedings of Applied International Business Conference 2008 Appendix A: Use of bootstrapping measures Measure 5 4 3 2 1 % 13 59 38 Total in use 59 13 34 82 18 47 Mean rating 3.2 1.4 2.0 Own personal funds Use of retirement funds Personal indebtedness incl. credit card debt 20 2 4 11 2 7 18 5 12 10 4 11 Finance or loan from family members Loan from friends Loan from business partners Withhold salaries for self, family and/or partner 9 1 2 8 15 1 4 7 7 4 5 9 10 3 4 7 31 63 57 41 41 9 15 31 57 13 21 43 2.5 1.3 1.5 2.1 Outsourcing of activities Use of temporary/ seasonal employees Leasing of equipment/building Sale and leaseback arrangement Factoring of trade debtors Early invoicing of customers Seeking advance payment from customers 5 5 5 3 3 15 10 8 15 11 0 1 14 14 14 14 10 3 1 10 12 5 10 4 4 3 5 10 40 28 42 62 64 28 26 32 44 30 10 8 44 46 44 61 42 14 11 61 64 2.1 2.4 2.1 1.3 1.3 2.8 2.6 Granting discount to customers for early payment/ cash payment Delay payment to suppliers Use of barter system Keep minimum inventory Stop service to late payers Charge penalty for late payment Remind customers for early payment Check whether invoice properly received by customers 6 10 12 12 32 40 56 2.3 8 1 7 9 3 15 19 12 0 15 14 4 24 20 28 3 18 13 3 17 15 13 4 12 12 6 4 7 11 64 20 24 56 12 11 61 8 52 48 16 60 61 84 11 72 67 22 83 84 2.9 1.2 2.7 2.6 1.5 3.4 3.4 Buy materials in bulk Buy second hand equipment instead of new 18 6 26 10 12 5 8 11 8 40 64 32 89 44 3.7 2.0 Borrow equipment instead of buying Use of Technology to cut costs (e.g. software packages for invoicing, processing, web hosting, use of electronic payment) 2 15 2 14 2 15 5 7 61 21 11 51 15 71 1.3 2.9 Negotiate with suppliers for best quotes Use of own skills/social contacts to get best business terms Coordinate purchases with other businesses 48 40 15 18 3 5 0 1 6 8 66 64 92 89 4.4 4.1 10 18 13 6 35 37 51 2.3 Any other technique 3 1 1 3 64 8 11 1.3 Sources Appendix B: Extent of use External Funds 5 4 3 2 1 Total in use % Mean Short term loan/ Overdraft facilities 26 11 16 9 10 62 86 3.5 Medium/ long term loan 10 17 16 10 19 53 74 2.9 Debenture External capital Venture capital Business Angels Government Grants Micro Lending Franchising 0 0 1 1 1 2 0 0 1 0 1 1 0 0 2 2 0 0 0 0 3 3 1 1 3 3 2 0 67 68 70 67 67 66 69 5 4 2 4 4 4 3 7 6 3 6 6 6 4 1.1 1.1 1.1 1.2 1.2 1.1 1.1 877
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