Professional Career Program
Job Hunting
Techniques & Skills
Presented By
Alaa Eldin M. Ragab
Professional Development Program
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Presented By: Alaa Eldin M. Ragab
Welcome to HTI
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Professional Development Program
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Presented By: Alaa Eldin M. Ragab
Ground Rules
Turn your Mobile Into Silent !
Please
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Presented By: Alaa Eldin M. Ragab
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Professional Development Program
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Presented By: Alaa Eldin M. Ragab
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Presented By: Alaa Eldin M. Ragab
The First Question
“Why Should I
walk away from
my Customer
to Interview
You?”
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Who would you hire?
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Part I
Writing Effective
Cover Letters
& Resumes
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Presented By: Alaa Eldin M. Ragab
Agenda
1.
2.
3.
4.
5.
6.
7.
8.
9.
Embedded Command.
Writing Cover Letter.
Formatting Cover Letter.
Why Resume ? .
Resume Contents.
Types of Resume.
Formatting Resume.
What Rejects your CV ?
Common Questions.
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Presented By: Alaa Eldin M. Ragab
Introduction
Job Competencies
Writing an
Embedded Command
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How to Differentiate Yourself ?
z
z
z
z
z
z
z
z
z
Leadership
Teamwork/Building partnerships
Initiative and Follow Through
Communication
DecisionDecision-making
Learning & Growth
Creativity and Innovation
Analytical
Customer Service
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Leadership/Management Skills
z
z
Has a vision or takes initiative to make
improvements.
Aligns resources to achieve results
z
z
z
Founded Computer business and grew to a
customer base of 300 Terminals
Led a team of six to develop a marketing plan for
club event resulting in largest attended event in 3
years
Initiated media program for blood banking
campaign to increase participation by 25%
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Teamwork Skills
z
Works cooperatively and collaboratively with diverse people to
seek their opinions to achieve a common goal and shares credit
with others.
z
z
z
Collaborated with camp staff to organize special
events and educational programs for more than 20
student
Managed and trained a staff of 12 for a private club
to be a perfect database user
Won the university football league for the last 2
years
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Presented By: Alaa Eldin M. Ragab
Communication Skills
z
Demonstrate verbal, written, presentation, and
listening abilities
z
z
z
z
Contacted customers by coldcold-calling to increase
customer database by 5%
Composed training manual for 60 employees to
introduce new service
Presented to groups of 40 persons using
PowerPoint to explain product benefits
Adapted rapidly to living in another culture during 66month studies in Spain
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Analytical Skills
z
Ability to synthesize information and form
conclusions.
z
z
z
z
Analyzed financial data for purchasing department
to determine spare parts cost for the last six months
Evaluated customer service by surveying
customers over a 3 month period
Researched market effectiveness for 2 products
and reported results using spreadsheets, tables,
and graphs
Solved technical problems for up to 45 daily users
of a computer lab
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Decision Making Skills
z
z
Make rational decision based on factual
information and logical assumptions
Ability to develop alternative solution to
problems.
z
z
z
Conceptualized new service offering to solve
lubrication delivery problem
Developed strategic plan for rush committee using
strengthstrength-weaknessweakness-opportunityopportunity-threat (SWOT)
analysis
Planned layout for machine work shop in a 1600
sq. mt.
mt. area
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Creativity and Innovation Skills
z Takes
informed risks and thinks out of
the box. Strives for technical and market
leadership.
z
z
z
Crafted set displays for local theater group using
recycled materials
Displayed merchandise to increase traffic through
kitchen wares department
Entertained groups of residents in a old men home
using music and drama
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Presented By: Alaa Eldin M. Ragab
Selectability :
What attributes are selectors
looking for?:
A collection of capabilities
that will determine your suitability
to perform a task at hand,
in an existing organization,
with the potential to develop
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Selectability :
Analytical ability:
gDefine
a task & objectives
gGather
relevant data
gIdentify
all relevant factors &
restrictions
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Selectability :
Analytical ability:
gApply
logical reasoning
gDevelop
resultsresults-oriented conclusions
gTest
assumptions, observe results &
incorporate revisions
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Selectability :
Communication Skills:
gListen
effectively
gRespond
gUse
clearly & objectively
appropriate vocabulary
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Selectability :
Communication Skills:
gPresent
clear, concise reports
gReceive
written or oral instructions
gDescribe
information or explain
processes to others
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Selectability :
Decision Making Ability:
gTake
a problemproblem-solving approach to
disruptions in work flow
gGather
information & resources
from a variety of sources
gPerceive
& evaluate alternatives
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Selectability :
Decision Making Ability:
gAnalyse
gMake
impact of decisions
& implement decisions
gSupport
decisions with appropriate
rationale & evidence
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Selectability :
Intellectual Ability:
gAnalyze
problems with an open mind
gProcess
information from a variety of
resources
gDevelop
new ideas
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Selectability :
Intellectual Ability:
gGrasp
new concepts, approaches or
solutions
gOrganize
ways
gApply
information in new or unique
creative thinking & imagination
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Selectability :
Interpersonal Skills:
gWork
cooperatively with a range of
individuals
gInterface
effectively with clients, the
public and colleagues
gRecognize
strengths & limitations in
yourself & others
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Selectability :
Interpersonal Skills:
gGain
the confidence & trust of others
gExhibit
appropriate sensitivity
gFocus
on task or performance rather
than personality when supervising
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Selectability :
Manual Skills:
gRecognize
& use tools with
dexterity & economy of effort
gAnticipate
& prevent accidents
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Selectability :
Mathematical Ability:
gWork
comfortably with figures
gDevelop
pricing or financial plans
gPerform
calculations accurately
gIdentify
& correct errors
gForecast,
budget or report quantitative data
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Selectability :
Organizational ability:
gPlan,
organize & monitor activities
gEstablish
schedules, deadline or quotas
gCoordinate
of objectives
gOrganize
a team
resources towards fulfillment
work autonomously as
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Presented By: Alaa Eldin M. Ragab
Selectability :
Technical Knowledge:
gDemonstrate
understanding of
terminology, principles & theory
gRead
manuals, plans, journals as
required
gFollow
gWork
guidelines of regulations
with Standards
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Selectability :
Technical Knowledge:
gDemonstrate
knowledge of issues,
problems & innovations
gDiagnose,
maintain & troubleshoot
equipment or systems
A lot to determine in a
20 minute Interview!!!
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Presented By: Alaa Eldin M. Ragab
About Yourself :
What do you want from a job?
0Power
0Security
0Status
0Money
0Companionship
0Challenge
0Interest
0Recognition
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About Yourself
What are you best suited for?
Personality type:
0Realistic
0investigative
0artistic
0social
0enterprising
0conventional
0….MBII
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About Yourself
What should you bring to a job?
0Responsibility
0Tolerance
for stress
0Flexibility
0Independence
0Industriousness
0Integrity
0Perseverance
0Assertiveness
0Cooperativeness
0Enthusiasm
0Initiative
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Responsibility:
g
Always be accountable for mistakes
Warn people when a deadline is going to
be missed
g
Look after the interests of subordinates
& the rest of the organization
g
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Presented By: Alaa Eldin M. Ragab
Tolerance for Stress:
Maintain composure & good
judgement in the face of
insurmountable odds & stupidity
g
Flexibility:
g
Be open to suggestions from others
Change strategies to meet the needs
of the situation
g
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Industriousness:
gBe
willing to work long hours
gUse time well
gPursue goals energetically
Independence
gWork
reliably without close
supervision
gMake decisions without being
influenced by others
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Initiative:
gBegin
projects without being told
gIdentify
gExceed
business opportunities
what is required
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Integrity:
gMaintain
personal principles even
in the face of criticism
gSupport
need help
colleagues when they
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Professional Development Program
Presented By: Alaa Eldin M. Ragab
Perseverance:
gComplete
important tasks despite
personal hardship
gComplete
gAvoid
complex tasks
distraction in pursuit of goals
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Assertiveness:
Keep others from taking undue
advantage
g
g
Take leadership positions
g
Discipline subordinates
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Professional Development Program
Presented By: Alaa Eldin M. Ragab
Cooperativeness:
gOffer
resources & assistance in
pursuit of common goals
gDo
assigned tasks in common effort
gPlace
accomplishment of group over
personal ambition
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Enthusiasm:
gMaintain
high energy level
gDemonstrate
a positive attitude
towards yourself & others
gExpress
needs in a positive manner
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Presented By: Alaa Eldin M. Ragab
Image
z Employers
look for engagement – not
just membership
Student Professional Organizations
z Community Service & volunteerism
z Study Abroad
z Student Competitions
z Student Government
z Student Athletics
z
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Wrap the Package
z
Wrap the package by highlighting essential skills and
experiences that bind the “total package”
package” together
z
z
Technical Experience
Balance of core skills with broader workplace competencies
z
z
z
z
z
z
z
Communication
Leadership
Teamwork
Computer literacy
Interpersonal skills and personal traits
Integrity
Second language skills
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Any Questions?
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Coffee Break
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Presented By: Alaa Eldin M. Ragab
Part I
Writing
Winning
Cover Letters
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X Why writing Cover Letter ?
Door opener
z Sales Letter
z To market yourself to a potential employer
z To summarize your skills
z To identify your strengths
z To finefine-tune your career plans
z To prepare for an interview
z To prepare for the next step
z
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X Cover Letter - Your Return Address
Q Include your street address, city, state, zip
code, Email, and the date.
Q Phone number is optional, since you may
include it in last paragraph of letter instead.
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X Example:
Ahmed Mohamed Mahmoud
15 Salah Salem St.,
Cairo , 11231
(012) 555-5555 (02) 555-1212
[email protected]
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X Employer’
Employer’s Address
Q Include contact person’
person’s name, title,
company/organization name, street address,
city, state, and zip code.
Q If you do not have a specific contact name,
try to get one by calling the company.
Q Direct letter to a specific department (i.e,
Human Resources) if you cannot obtain a
contact name.
name.
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X Example:
Attention: Mr. Ahmed Abdel Wahab
Production Supervisor
Enppy Company
25 Elaqad Avenue
Nassr City, Cairo 11211
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X Salutation
Q Typically, you will begin your letter with the
words,
“Dear Mr. _(last name)_:”
name)_:”
“Dear Ms. _(last name)_:”
name)_:”
“Dear Dr. _(last name)_:”
name)_:”
Q You may include their first name.
Q If you do not have a contact name, you can
direct letter to a title, such as, “Dear HR Director:”
Director:”
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X Body of Cover Letter
Q Typically you will have three or four
paragraphs.
Q Try not to start more than one paragraph
with, “I….”
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X First Paragraph
Q Indicate the reason for writing -- indicate
what position you are applying for.
Q Tell how you learned of the opening.
Q If referred by someone -- professor,
relative, former employer, etc., it is a good
idea to mention that person’
person’s name.
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X Examples:
Dear Mr. Hassan:
I am applying for joining the instrumentation maintenance team
which you posted in the University at HTI Career Center. As a junior
majoring in Communications, I am well qualified for this position.
Dear Ms. Rashad:
Sameh Mohamed, one of your current employees who I recently
met, recommended that I contact you to apply for an editing position
at translation dept. at Alahram Newspaper. My bachelor’s degree in
English will be awarded in May 2003.
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X Second Paragraph
Q Highlight your academic preparation and
experiences as they relate to the position.
Q Describe your specific qualifications and skills.
Q Point out any achievements or unique
attributes you possess that relate to the position.
Q Mention additional information not stated in
your resume, if applicable.
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X Examples:
As a student highly involved in campus leadership activities, I am
used to working individually and as a member of a team. My resident
assistant experience has taught me how to interact with difficult
students while maintaining a high level of professionalism. I am
comfortable enforcing rules and regulations, as well as being a
resource regarding on and off campus offices and services. I have
excellent interpersonal, organizational, and problem-solving skills.
My student assistant position in the Computer Center at the
University of Cairo has afforded me the opportunity to learn many
valuable skills. I regularly interact with students and employers which
has allowed me to strengthen my communication skills. I assist with
data entry into an Access database and have helped create reports.
In addition, I help trouble-shoot on-line computer problems regarding
on-campus recruiting.
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X Third Paragraph (often combined
with the second paragraph)
Q State why you want to work for this company
or organization -- show you have done some
research and tell them what impresses you.
Q Refer to the enclosed resume which
summarizes your qualifications, training, and
experience.
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X Examples:
The enclosed resume further details my education and qualifications
for this position. I am attracted to Cairo TECH Learning because of
its exciting growth and expansion over the past few years. I would
like to work for a company that stays on the cutting edge of
technology in creating educational resources. Cairo TECH is that
company.
My qualifications are further detailed in the attached resume. You will
see that my research with Professor Salah Elgamal is excellent
preparation for the pediatric research which is a primary focus at
Ministry of Health Labs.
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X Final Paragraph
Q Indicate your interest in a personal
interview.
Q If you want, assume responsibility for the
next step (i.e., calling them to follow up).
Q Thank reader for considering your
application.
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X Examples:
Please contact me at a time convenient for you to
schedule an interview. I hope to hear from you soon so
that I may learn more about this opportunity. Thank you
for your consideration.
Please expect a call from me during the 1st week of
April to request an interview. I look forward to learning
more about this position. Thank you for your time and
consideration.
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X Closing
Q Typically use the word/s, “Sincerely,”
Sincerely,” or
“Sincerely Yours,”
Yours,”
Q Sign your name.
Q Type “Enclosure/s”
Enclosure/s” or “Attachment/s”
Attachment/s”
depending on what you are enclosing or
attaching to the cover letter.
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X Example:
Sincerely Yours,
Alaa Eldin M. Ragab
[email protected]
Attachment (alaa.cv.doc)
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X Formatting
Q The block letter format is encouraged-encouraged-everything lined up with the leftleft-hand margin.
Q Have the font type match the font type on your
resume -- again, no smaller than size 10.
Q Use the same bond paper for both your cover
letter and your resume.
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X Formatting
Q Center the letter on the page, so top and
bottom margins are fairly equal.
Q Mail in an A4 envelope versus folding for a
standard envelope, unless you are emailing it.
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X Example:
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Part II
Writing an
Effective
Resume
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What is a Resume?
3030-second infomercial
z Marketing brochure
z Door opener
z Guide for interview questions
z It should:
z
summarize your qualifications and values
z Highlight the history of your experiences
and accomplishments
z
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Why Do You Need a Resume?
To market yourself to a potential employer
z To summarize your skills
z To identify your strengths
z To finefine-tune your career plans
z To prepare for an interview
z
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What is a resume?
It IS:
IS:
It IS NOT:
NOT:
z
ƒ
ƒ
z
z
z
z
z
brief and to the point.
specific to the objective.
based on facts.
based on your
accomplishments.
a document that can be
changed and revised.
simple and easy to read.
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ƒ
ƒ
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a longlong-winded biography.
general and vague.
based on opinions.
based solely upon your
past duties.
a document that is “set in
stone”
stone”.
a document that has clip
art or pictures on it.
Presented By: Alaa Eldin M. Ragab
Package Yourself
z Use terminology appropriate for the
industry or job
z Ensure content is relevant and
marketable
z Quantify your actions
z HighHigh-quality product with no errors
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Pieces of the Resume
Skills
Objective
z4
Work
Experience
basic components
z Employers focus on
Work Experience the
most.
Education
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Basic Types of
the Resume
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Functional or Chronological Resume ?
z
Choose CHRONOLOGICAL if you have work
experience and/or training that is RELEVANT
to the job you are applying for.
z
Use FUNCTIONAL if you don’
don’t have a lot of
work experience and/or training that is
consistent for the job. Summarize your skills
by listing your accomplishments.
accomplishments.
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CHRONOLOGICAL Resume
z
z
z
Professional Development Program
Chronological resumes
are designed to attract
employers to your recent
education, skills and
work experience.
They can be designed in
a number of ways (don’
(don’t
overover-analyze).
analyze).
They begin with the
MOST RECENT
experience.
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Presented By: Alaa Eldin M. Ragab
FUNCTIONAL resume
z
z
z
Functional resumes are
more general.
general.
The majority of info is in
the Qualifications
section.
The Qualifications
section highlights your
training and experience
that relate to the job you
are applying for.
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Include your full name
with the best contact info
DO NOT include your work
phone if you have one.
Keep your OBJECTIVE
short and specific to the
job you are applying for:
Marketing Supervisor vs.
Marketing
The most recent first
Add simple info about
your duties but HGHLIGHT
your accomplishments.
The most recent first
Add certificate, degree, or
major under the name of
the institution.
Community Service or
Volunteering is important.
Don’t add Hobbies
Presented By: Alaa Eldin M. Ragab
Organize the Resume
z
z
Contact information must be accurate
List information in order of importance
z
z
z
z
Use bullets, short statements, and powerful
verbs
z
z
z
z
from the top to the bottom
from left to right
within headings
Start with action words, then show results
Be consistent in your format
Avoid jargon, abbreviations, and acronyms
Keep it to one page
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Contact Information
z Design
it like a letterhead
z Use clear, bold, large font
Name
z Current and permanent address
z Telephone/cell number with area code
z E-mail address Use a clear, bold, large font
z
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X Example:
Ahmed Mohamed Mahmoud
Current Address:
1515 Salah Salem St.,
Cairo , 11231
(012) 555555-5555
Professional Development Program
ahmed_mahmod@g
mail.com
[email protected]
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Permanent Address:
111 Rayel Street
Helwan,
Helwan, Cairo, 11144
(02) 555555- 1212
Presented By: Alaa Eldin M. Ragab
Objective
z Relate to
job and industry
z Make it powerful and employer focused
z Helps the employer see the “total
package”
package”
z Be specific, goal and outcome oriented
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X Examples:
Career Objective
Professional position which will use my finance and accounting
skills in budgeting, analysis, and reporting supported by my
valuable communication, information technology, and
organizational skills to result in a more profitable company.
Career Objective
Sales Representative. Strong communicator seeks to contribute
to the continued success of a retail company that desires an
entrepreneurial, innovative, and resourceful employee. Desire to
to
use my skills in management, data analysis, and problem
solving.
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Education
z
z
z
z
z
z
Complete name of university and
location
Graduation Date
Identify highest degree
List majors and minors
GPA and scale if GPA > 3.0
Study Abroad experience
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X Example:
Education
Cairo University, Faculty of Commerce, Cairo, May 2006
Bachelor of Science in Business
Majors in Accounting and Marketing. Overall GPA 3.4/4.0
Minor in German
z Fluent in Persian and Italian
z Computer competencies include Access, Excel, Word, and
PowerPoint
Study Abroad, Wells College, Florence, Italy (Spring 2005)
Studied intensive language and multi-cultural courses
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Work Experience
Name of company
z Location
z Dates of employment
z Job title
z Use reverse chronological order
z
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X Examples:
Work Experience
First Investors, Cairo, October 2004 - present
Human Resources Intern
z Maintain Access database for human resource department and
track employee Series 6, 63 and life insurance certification training
z Work to pay for college tuition and living expenses
Sheraton Hotel and Suites, Sharm Elshikh, Sinai
Summer 2004
Conference Team ( Tourism in MENA)
z Provided assistance to customers, guest speakers, and hotel staff to
ensure facility specifications and requirement were meet in a
professional and timely manner
z Performed supervisory role in absence of supervisor, including
scheduling a team of 15, assignment of tasks, and customer service
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Activities and Honors
z Indicate membership in professional
organizations and student associations
z Identify leadership roles or offices held
z List additional training, certifications, or
conferences attended
z Honors, awards, and scholarships
z Committee work
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X Example:
Activities and Honors
z
Captain, Intramural Softball Team (9/04 -11/04) – Organized daily
team practices and provided leadership to 12 players
z
Computer Assistance, Faculty of commerce (1/03 – 5/03) –
Assisted students enrolled in an introductory computer course with
Excel, Word and Access. Selected by faculty for exceptional
performance while enrolled in class
z
Football Competition National Winner (November 2002) –
Evaluated and presented recommendations to all team member
during the university competition
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References
z Use
a separate page with:
Your contact information duplicated from
resume
z Provide name, title, company name, address,
telephone, fax, and email for each reference
z
z Be sure to
get permission to use each
reference
z Help your reference out by providing
them with the job description in advance
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X Example:
Ahmed Mohamed Mahmoud
151 Salah Salem St., Cairo , 11231
(012) 555-5555
[email protected]
References
Ahmed Abdel-Bary
Professor, Marketing Studies
Cairo University, Faculty of Commerce
130 E Tenth Street
Eldoky, Giza 12405
(012) 515-5555
[email protected]
Sara M. Rida
Director, Habitat
155 Shubra Street
Kalubia, 14555
(012) 555-1111
[email protected]
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X Formatting
Q Margins: one inch preferred, 1/2 inch minimum
Q Font: clear and legible (i.e., Times New Roman or
Arial)
Q Font size: 12 preferred, 10 minimum
Q White space: helps resume look neat and
uncluttered
Q Bond paper: conservative is safe (white, ivory, or
light gray)
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Formatting
z Needs
to look professional
z One page is preferable
z Organize for reader
z Visually pleasing
z Use quality paper
z Proof, edit, proof, edit…
edit…..
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X Example:
Professional Development Program
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The ASCII (Plain Text) Resume
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The ASCII (Plain Text) Resume
ADVANTAGES:
-
Easy to create
Convenient to send within an e-mail message
Can cut and paste into online forms
Anyone can read it
DISADVANTAGES:
DISADVANTAGES
- Plain, unattractive format (no formatting)
- Unfavorable comparisons with other resumes
(especially when printed)
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The ASCII (Plain Text) Resume
HOW do you create it?
- Use any text editor (Notepad) OR
- Save your MS Word resume as “text only with
line breaks”
…. and then reload this document in Notepad
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The ASCII (Plain Text) Resume
FORMATTING TIPS:
- Use a fixed-width font
- Use space bar to indent and center text
- Hit ENTER after each line
- Use asterisks or hyphens, not bullets
- Type no more than 65 characters per line
- Use CAPS to highlight words… and horizontal
lines to indicate sections ….. but don’t go crazy
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The ASCII (Plain Text) Resume
SENDING TIPS:
- Include it within the text of an e-mail
(not as an attachment)
- Test it before sending it out “for real”
- Don’t forget to include a cover letter …
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Use Action Verbs
z
z
z
z
z
z
z
z
Administered
Analyzed
Authorized
Coordinated
Developed
Directed
Established
Handled
Professional Development Program
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z
z
z
z
z
z
z
Initiated
Managed
Organized
Planned
Produced
Scheduled
Supervised
Executed
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Review and Proofread
z Look
for errors
z Remove any negatives
z Ask for other opinions
z Spell Check
z Read it CAREFULLY!
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Final Thoughts
z Tailor
your resume to each job position.
z Keep your resume updated.
z ReRe-read your resume before every
interview (the recruiter is doing the
same)
z Seek resume help from your friends
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BREAK THE MOLD!
Make it PERSONAL and SPECIFIC to the job.
Don’t Use Templates !!!
But first, you probably have some questions…
questions…
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What REJECTED your CV?
z Emails
(Company, Strange, Reply to…
to….)
z Errors (Spelling, Grammar,..)
z Letters (Without notice/ Subject,..)
z Quality (Paper, Formatting,…
Formatting,…)
z Objective (Wrong Position,…
Position,…)
z Group CVs
z Missed Data (Education, Exp.,..)
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Common Questions
z
9
What if I don’
don’t have any experience in the job I am
applying for?
Start Summer training, …..
•
9
How far back should I list my work experience?
1010-15 years max.
•
9
What if I have gaps in my employment?
Explain it (See following pages).
•
9
What if there are lots of jobs I am looking for?
Make a different resume for each.
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Common Questions (continued)
z
I hear about CHRONOLOGICAL and FUNCTIONAL
resumes. Which one should I use?
Employers typically like CHRONOLOGICAL because it
states your work history from the most recent to the first
(remember the 1010-15 year rule). Use FUNCTIONAL if
you have limited or no experience relevant to the job title
you are applying for.
9
My gaps are killing me! What should I do?
Try to describe it on the resume the best you can.
Example:
Obligation, Travel,
Example: 2000 – 2003 → Military Obligation,
StayStay-atat-Home Parent, etc.
•
9
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Common Questions (continued)
z
Should I indicate that I was injured?
9
We don’
don’t recommend it because employers may
consider your injury to be a liability.
•
Thanks, so what do I write?
9
You may want to state: personal time or include any
volunteer or “selfself-employed”
employed” positions (repair work,
child care if you have children).
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Common Questions (continued)
z
Is there such thing as a “perfect”
perfect” resume?
9
Like most things, “beauty is in the eye of the
beholder”
beholder”. No, there is no perfect resume but if
you use some “basic”
basic” tools that are based upon
employer feedback, your resume will hopefully
end up…
up…
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Any Questions?
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Coffee Break
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Part II
Interviewing
Techniques &
Skills
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Agenda
1.
2.
3.
4.
5.
6.
Purpose
First Impressions
During the Interview
Interview Questions
Selectability
About Yourself
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For the interviewer:
gPrimarily
to see if you match their
requirements:
requirements:
0your
intellectual qualities
0how you get on with people
0how enthusiastic you are
0how well you express yourself
0whether you will be an asset to their
organization
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Purpose
For You:
gA
chance to meet someone from
the organization
gFor
you to assess them - are they
offering what you want?
gHow
you come across is as
important as what you say...
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Purpose
gNo
right or wrong answers
gBe
positive
gBe
yourself
gBe
interesting
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First Impressions
gSet
the tone for the rest of the
interview
gShow
the interviewer that you are
friendly and open
gLook
at the interviewer, especially
when introducing yourself
gYou
are allowed to smile...
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First Impressions
4 seconds to Form an impression
4 minutes for a Lasting impression
Presenting Yourself:
Impressions:
55% What they see
38% What they hear
7% What you say
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Communicating
Without Words
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The Power of Body Language
g Posture
g Gestures
g Facial
Expression
g Movement
g Confidence
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Communicating without Words
There are 5 main ways:
gAppearance
gFace
gBody
gSpeech
gPosition
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Appearance:
Professional Development Program
g
Grooming
g
hair
g
dress
g
general deportment
g
accessorizing
g
makemake-up
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Presented By: Alaa Eldin M. Ragab
Appearance:
g Dress:
g
g
g
g
Appropriate to the position or interview
Look tidy
Clean & well maintained
No distractions
g Too much jewelry,
g Hair style/Footwear
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Face:
g
g
g
g
g
Eye contact
Expression
Smiles
Frowns
Head tilt
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Face:
g
Visual Communication:
0maintained
0directed
0definite
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Body :
Posture
g Gestures
g Movement
g
Professional Development Program
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Body :
g
Stance:
0
balanced
not too stiff
not slovenly
not fidgety
no swaying
do not move too much
0
0
0
0
0
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Body :
g
Gestures:
g
Poise:
0
meaningful
restricted
mannerisms
absent
0
relaxed
comfortable
no indications
of tension
0
0
Professional Development Program
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0
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Presented By: Alaa Eldin M. Ragab
Speech :
Don’
Don’t forget your VIP4 voice
z
z
z
z
z
z
Volume
Intonation
Pitch
Pace
Pause
Phrasing
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Speech :
g
Articulation:
g
Volume:
0
clear
not slurred or drawled
not over precise
move jaw & lips
0
adequate
do not fade
do not shout
vary for effect
0
0
0
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0
0
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Presented By: Alaa Eldin M. Ragab
Speech :
g
Phrasing:
g
Use of words:
0
natural
awareness of
meaning
0
fluent
avoid unfinished
sentences
avoid false starts
0
0
0
g
Emphasis:
0
use effectively
no false or
excessive use
0
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Position :
Orientation
Distance
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Position :
Sometimes as little as
5% of the message
is the words look like, sound like, feel like
YOU MEAN WHAT YOU SAY!
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Position :
Presentation is all about ADDING VALUE to
that which you present, whether it is
gyourself,
ga resume/CV,
ga message,
ga lecture...
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During the Interview
Make it easy to interview you:
Give the interviewer answers
that are relevant;
g
Support your claims & illustrate
with examples - not too many;
g
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During the Interview
gPresent
yourself positively don’
don’t put yourself down;
gRemember,
it is possible to talk
about most experiences in a
positive way;
gWith
awkward questions, take
your time & keep your cool;
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During the Interview
gAsk
for a Q to be repeated/clarified if you
didn’
’
t
didn understand;
gDon’
Don’t
interrupt a question;
gLook
& sound enthusiastic & interested
without overdoing it;
gMaximize
your strong points & minimize
your weak points;
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During the Interview
gYou
can anticipate some questions
that will be asked by reading your
application as if you were the
interviewer;
gRemember,
you have some controls
over the interview by the leads you
give.
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During the Interview
gFind
out what happens after the
interview;
gThank
the interviewers for their
time & attention;
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Questions :
Appropriate & Inappropriate:
gAppropriate:
Questions a selector
will most likely ask you;
gInappropriate:
Those that have
little or no bearing on performing
the job;
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Questions :
Appropriate questions:
gAre
you legally entitled to work in KSA?
gWhat
is your past work experience?
gWhat
university did you attend?
gDo
you have a car?
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Questions :
Appropriate questions:
gAre
you prepared to relocate?
gWhat
foreign languages can you read (if
job related)?
gWhy
did you choose surveying at
Melbourne University?
gWhat
attracted you to our organization?
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Questions :
Questions about Capability:
gWhat
are 2 or 3 things you’
you’d like to
learn in this field?
gWhat
skills do you rely on in your
everyday work?
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Questions :
Questions about Capability:
gHow
much supervision do you
normally receive?
gWhat
is the scope of your
responsibilities?
gWhat
kind of training do you think
would benefit you most?
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Questions :
Questions about Attitudes:
gHow
in an
would you feel about working
0all
male...
0all female...
0underwater … environment ?
Professional Development Program
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Questions :
Questions about Attitudes:
gWhat
do you like most about your
present job?
gWhat
do you like least about your
present job?
gWhat
kinds of things give you
work satisfaction?
satisfaction?
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Questions :
Inappropriate questions:
gWhere
gDo
were you born?
you intend to make KSA your home?
gWhat
is the name of your Mazhab?
Mazhab?
gHave
you ever been arrested for a crime?
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Questions :
Inappropriate questions:
gWhat
is your Marital status?
gWhat
is your partner’
partner’s maiden name?
gAre
you planning a family?
gWill
you have trouble getting a baby sitter?
gDo
you get sick very often?
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Questions :
You can ask about the job:
gWhat
are the responsibilities?
gWhat
authority goes with the job?
gHow
long has the organization had
this position?
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Questions :
You can about the job:
gWas
anyone on staff bypassed for
this position?
gWhen
gWho
will a decision be made?
makes the hiring decision?
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Questions :
You can ask about the department:
gWho’
Who’d
be my immediate supervisor?
gWhat’
What’s
gWhat
gHow
the workwork-style of the dept.?
kind of budget does the dept. have?
does this dept. relate to others?
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Interview Questions
You can ask about the organization:
g
What is the company’
company’s
1.
5.
organizational structure?
place in the industry?
product?
current financial status?
Corporate culture?
g
What are the company’
company’s policies?
2.
3.
4.
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Presented By: Alaa Eldin M. Ragab
Questions :
You can ask about evaluation:
gHow
& when are there employee reviews?
gHow
are pay rates determined?
gHow
are promotions determined?
gWhat
is the career path for this position?
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Presented By: Alaa Eldin M. Ragab
Questions :
You can ask about conditions:
gBesides
the salary, explain the other
benefits: training, mentor programs,
leave...
gIs
there an orientation program?
gWhat are the working conditions?
gWhat resources are available?
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Any Questions?
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FINISH
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[email protected]
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