Title: Student Office Assistant
Department: Facilities Services
Reports to: Facilities Services Office Manager
Position Summary:
The Facilities Services Student Office Assistant position is an undergraduate student employee who is able to solve
problems quickly and courteously, demonstrates excellent customer service skills, has a strong understanding of
office work; is willing to learn, be self-motivated and has a willingness to address issues as they arise.
Responsibilities:
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Provide outstanding customer service, appropriate information regarding facilities operations, and campus
directions when needed.
Properly handle US main and campus mail to ensure correct delivery.
Provide front desk operation with clerical office duties including answering phones with proper etiquette,
filing, stocking supplies, operation copier and fax machine.
Maintain Facilities Services email account. Directs messages to appropriate individuals.
Make vehicle reservations on vehicle reservation calendar. File appropriate student paperwork and issue
keys.
Prepare RFPs to be signed using the RFP database.
Enter utilities information into appropriate spreadsheet.
Perform parking duties (citations, NOF report, appeals).
Assist with key operations (filing, entering, filling requests).
Perform other duties as assigned.
Qualifications and Conditions of Employment
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Must be enrolled as a full-time student during the period of employment.
Must file proper paperwork with Career Services and the Facilities Services Office prior to beginning work.
Knowledge, Skills, and Abilities
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Communicates effectively with supervisor, co-workers, and customers.
Ability to work collaboratively with others to accomplish goals.
Excellent organizational skills and the ability to work in a fast paced environment.
Ability to relate to students, faculty, staff, and community members while representing the Facilities
Services Office.
Experience with Microsoft Office (Access, Excel, Word, PowerPoint)
Balance of professional attitude while having fun.