WAMITAB Skills Village, RWM Show 2013
COMPETENT PERSONNEL – WHY & HOW ?
Don Glaister - Director
The Skills Village
• We are pleased to welcome you to the WAMITAB Skills
Village a feature at this year’s show.
• We offer practical support and advice to employers
interested in developing their staff.
• There are a range of training programmes and
qualifications available for people employed across the
sustainable resource management sector.
• The Skills Village is here to help you find the right course for
your organisation.
What is Competence?
Knowledge
An understanding of the
knowledge that enables the team
leader/supervisor do their job.
Competence
What is Competence?
Knowledge
An understanding of the
knowledge that enables the team
leader/supervisor do their job.
Skills
How team leaders/supervisors
apply their knowledge
Competence
What is Competence?
Knowledge
An understanding of the
knowledge that enables the team
leader/supervisor do their job.
Skills
How team leaders/supervisors
apply their knowledge
Competence
Attitudes
Feelings, thoughts and
predispositions to act in a certain
way
What is Competence?
Knowledge
An understanding of the
knowledge that enables the team
leader/supervisor do their job.
Skills
How team leaders/supervisors
apply their knowledge
Competence
Attitudes
Feelings, thoughts and
predispositions to act in a certain
way
Behaviour
What we do given our knowledge,
skills and attitudes within the
context of our working
environment
What is Competence?
Definition:
What is Competence?
Definition:
• Competence is the ability to undertake a task correctly. Training can
provide the foundations of competence but it does not necessarily result
in a competent worker. Therefore, it is essential to assess staff
competence to ensure that the training provided is relevant and effective.
What is Competence?
Definition:
• Competence is the ability to undertake a task correctly. Training can
provide the foundations of competence but it does not necessarily result
in a competent worker. Therefore, it is essential to assess staff
competence to ensure that the training provided is relevant and effective.
• Supervision and monitoring arrangements should be in place to ensure
that training has been effective and the worker is competent at their job.
The level of supervision and monitoring required is a management
decision that should be based on the risks associated with the job, the
level of competence required, the experience of the individual and
whether the worker works as part of a team or is a lone worker.
Source: HSE – Health and safety training: Guidelines for the waste management and recycling industry – 08/07
Conscious Competence Matrix
Conscious Competence Matrix
Competence
Incompetence
Conscious
Unconscious
1 - Unconsciously
incompetent
Conscious Competence Matrix
Competence
Conscious
Unconscious
Incompetence
2 - Consciously
incompetent
1 - Unconsciously
incompetent
Conscious Competence Matrix
Conscious
Unconscious
Competence
Incompetence
3 - Consciously
competent
2 - Consciously
incompetent
1 - Unconsciously
incompetent
Conscious Competence Matrix
Conscious
Unconscious
Competence
Incompetence
3 - Consciously
competent
2 - Consciously
incompetent
4 - Unconsciously
competent
1 - Unconsciously
incompetent
Drivers for Competence
 Health and Safety
Drivers for Competence
 Health and Safety

HSE stats 2011/12 – 6 deaths – 5 year av – 8 p.a.
Drivers for Competence
 Health and Safety


HSE stats 2011/12 – 6 deaths – 5 year av – 8 p.a.
3 day injury rate > 5 than Agric and Construct.
Drivers for Competence
 Health and Safety



HSE stats 2011/12 – 6 deaths – 5 year av – 8 p.a.
3 day injury rate > 5 than Agric and Construct.
0.6 % of UK employees but 2.8% of reportable injuries
Drivers for Competence
 Health and Safety



HSE stats 2011/12 – 6 deaths – 5 year av – 8 p.a.
3 day injury rate > 5 than Agric and Construct.
0.6 % of UK employees but 2.8% of reportable injuries
 Compliance – COTC
Drivers for Competence
 Health and Safety



HSE stats 2011/12 – 6 deaths – 5 year av – 8 p.a.
3 day injury rate > 5 than Agric and Construct.
0.6 % of UK employees but 2.8% of reportable injuries
 Compliance – COTC
 Organisational efficiency
Drivers for Competence
 Health and Safety



HSE stats 2011/12 – 6 deaths – 5 year av – 8 p.a.
3 day injury rate > 5 than Agric and Construct.
0.6 % of UK employees but 2.8% of reportable injuries
 Compliance – COTC
 Organisational efficiency
 Employee expectation – appraisals
Drivers for Competence
 Health and Safety







HSE stats 2011/12 – 6 deaths – 5 year av – 8 p.a.
3 day injury rate > 5 than Agric and Construct.
0.6 % of UK employees but 2.8% of reportable injuries
Compliance – COTC
Organisational efficiency
Employee expectation – appraisals
New technologies
Drivers for Competence
 Health and Safety








HSE stats 2011/12 – 6 deaths – 5 year av – 8 p.a.
3 day injury rate > 5 than Agric and Construct.
0.6 % of UK employees but 2.8% of reportable injuries
Compliance – COTC
Organisational efficiency
Employee expectation – appraisals
New technologies
Client requirements
Routes to Competence
Individual competence
CIWM/Wamitab scheme
Routes to Competence
Individual competence
CIWM/Wamitab scheme
• Risk based – Low/Medium/High
• Certificate of Technical Competence COTC
• NVQ/QCF – work based assessment
• VRQ – class room based course
Routes to Competence
Individual competence
CIWM/Wamitab scheme
• Risk based – Low/Medium/High
• Certificate of Technical Competence COTC
• NVQ/QCF – work based assessment
• VRQ – class room based course
• Mobile plant certification
Routes to Competence
Individual competence
CIWM/Wamitab scheme
• Risk based – Low/Medium/High
• Certificate of Technical Competence COTC
• NVQ/QCF – work based assessment
• VRQ – class room based course
• Mobile plant certification
• First Aid
Routes to Competence
Individual competence
Corporate competence
CIWM/Wamitab scheme
ESA/EU Skills scheme
• Risk based – Low/Medium/High
• Certificate of Technical Competence COTC
• NVQ/QCF – work based assessment
• VRQ – class room based course
• Mobile plant certification
• First Aid
Routes to Competence
Individual competence
Corporate competence
CIWM/Wamitab scheme
ESA/EU Skills scheme
• Risk based – Low/Medium/High
• Certificate of Technical Competence COTC
• NVQ/QCF – work based assessment
• VRQ – class room based course
• Mobile plant certification
• First Aid
• Pilot scheme – 5 companies
Routes to Competence
Individual competence
Corporate competence
CIWM/Wamitab scheme
ESA/EU Skills scheme
• Risk based – Low/Medium/High
• Certificate of Technical Competence COTC
• NVQ/QCF – work based assessment
• VRQ – class room based course
• Mobile plant certification
• First Aid
• Pilot scheme – 5 companies
• Accreditation from 1/1/14
Routes to Competence
Individual competence
Corporate competence
CIWM/Wamitab scheme
ESA/EU Skills scheme
• Risk based – Low/Medium/High
• Certificate of Technical Competence COTC
• NVQ/QCF – work based assessment
• VRQ – class room based course
• Mobile plant certification
• First Aid
• Pilot scheme – 5 companies
• Accreditation from 1/1/14
Continuing Competence/Professional Development
Routes to Competence
Individual competence
Corporate competence
CIWM/Wamitab scheme
ESA/EU Skills scheme
• Risk based – Low/Medium/High
• Certificate of Technical Competence COTC
• NVQ/QCF – work based assessment
• VRQ – class room based course
• Mobile plant certification
• First Aid
• Pilot scheme – 5 companies
• Accreditation from 1/1/14
Continuing Competence/Professional Development
• Continuing Competence Test – WAMITAB – 2 yearly
Routes to Competence
Individual competence
Corporate competence
CIWM/Wamitab scheme
ESA/EU Skills scheme
• Risk based – Low/Medium/High
• Certificate of Technical Competence COTC
• NVQ/QCF – work based assessment
• VRQ – class room based course
• Mobile plant certification
• First Aid
• Pilot scheme – 5 companies
• Accreditation from 1/1/14
Continuing Competence/Professional Development
• Continuing Competence Test – WAMITAB – 2 yearly
• LGV drivers CPC – 9/9/14
Alternative Approach
Continuous improvement
Competent workforce
COMPETENCE DRIVERS
Environmental performance
Customer service
Continuous improvement
COMPETENCE DRIVERS
Competent workforce
NOS or equivalent
Environmental performance
Customer service
COMPETENCE STANDARD
Company Competence
Matrix and Company
Management System
Continuous improvement
COMPETENCE DRIVERS
Competent workforce
Customer service
NOS or equivalent
COMPETENCE STANDARD
Internal assessors
ASSESSMENT
-Training
- Qualification
- Competence - CPD
Environmental performance
-Criteria
-System/Documents
Company Competence
Matrix and Company
Management System
External assessors
Continuous improvement
COMPETENCE DRIVERS
Competent workforce
Customer service
NOS or equivalent
COMPETENCE STANDARD
Internal assessors
ASSESSMENT
-Training
- Qualification
Environmental performance
Company Competence
Matrix and Company
Management System
External assessors
-Criteria
-System/Documents
- Competence - CPD
Internal QC
QUALITY CONTROL of
ASSESSMENT
External QC
Continuous improvement
COMPETENCE DRIVERS
Competent workforce
Customer service
NOS or equivalent
COMPETENCE STANDARD
Internal assessors
ASSESSMENT
-Training
- Qualification
Environmental performance
Company Competence
Matrix and Company
Management System
External assessors
-Criteria
-System/Documents
- Competence - CPD
Internal QC
Learner card/certificate
issued by Awarding
Organisation, Sector Skills
Council
QUALITY CONTROL of
ASSESSMENT
CERTIFICATION OF EMPLOYEE
External QC
Learner on-going
competence - CPD
Continuous improvement
COMPETENCE DRIVERS
Competent workforce
Customer service
NOS or equivalent
COMPETENCE STANDARD
Internal assessors
ASSESSMENT
-Training
- Qualification
Environmental performance
Company Competence
Matrix and Company
Management System
External assessors
-Criteria
-System/Documents
- Competence - CPD
Internal QC
Learner card/certificate
issued by Awarding
Organisation, Sector Skills
Council
QUALITY CONTROL of
ASSESSMENT
External QC
CERTIFICATION OF EMPLOYEE
Learner on-going
competence - CPD
THIRD PARTY CERTIFICATION OF
COMPETENCE SYSTEM
Competence System
certified to ISO9001 by e.g.
BSI to ensure robustness of:
Competence standard
Assessment
QC of assessment
Learner certification
Continuous improvement
COMPETENCE DRIVERS
Competent workforce
Customer service
NOS or equivalent
COMPETENCE STANDARD
Internal assessors
ASSESSMENT
-Training
- Qualification
Environmental performance
Company Competence
Matrix and Company
Management System
External assessors
-Criteria
-System/Documents
- Competence - CPD
Internal QC
Learner card/certificate
issued by Awarding
Organisation, Sector Skills
Council
©Serac UK 2013
QUALITY CONTROL of
ASSESSMENT
External QC
CERTIFICATION OF EMPLOYEE
Learner on-going
competence - CPD
THIRD PARTY CERTIFICATION OF
COMPETENCE SYSTEM
Competence System
certified to ISO9001 by e.g.
BSI to ensure robustness of:
COMPETENCE SYSTEM
MAINTENANCE
Competence standard
Assessment
QC of assessment
Learner certification
Competency Issues
 Corporate or individual
Competency Issues
 Corporate or individual
 Risk based
Competency Issues
 Corporate or individual
 Risk based
 Only compliance based ?
Competency Issues




Corporate or individual
Risk based
Only compliance based ?
How to maintain – CPD/Continuing Competence
Competency Issues





Corporate or individual
Risk based
Only compliance based ?
How to maintain – CPD/Continuing Competence
Balance of training/qualifications/experience
Competency Issues






Corporate or individual
Risk based
Only compliance based ?
How to maintain – CPD/Continuing Competence
Balance of training/qualifications/experience
COTC – site attendance/availability
Thank you
Do you have any questions?
Please remember to complete an evaluation form and
hand it to a member of staff.
Further Information
Please contact:
www.serac.co.uk
email: [email protected]
0844 800 8828