WAMITAB Prospectus: Cleaning & Street Cleansing
Prospectus: Cleaning & Street Cleansing
2015/2016
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WAMITAB Prospectus: Cleaning & Street Cleansing
Copyright ©2015 WAMITAB
Copyright in this document is owned by WAMITAB. Any person viewing, printing and distributing this
document is subject to the following conditions:
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
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The document may be used for informational purposes only
The document may be used for non-commercial purposes only (unless used by WAMITAB
approved centres or partners)
Anyone using information provided in this document should acknowledge WAMITAB
Changes are made periodically to the information contained within the document so for the latest
version please refer to the website: www.wamitab.org.uk.
For further information on Intellectual Property matters contact [email protected].
Please note that all word clouds are curtsey of Tagxedo.com and all images have been sourced from
I-stock.
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Contents
Foreword................................................................................................................................................. 4
WAMITAB Explained ............................................................................................................................... 7
Our Services ............................................................................................................................................ 8
Our Qualifications Offer .......................................................................................................................... 9
Our Approved Centre Network ............................................................................................................. 10
WAMITAB Practical Cleaning Skills Qualification Suite ......................................................................... 14
WAMITAB Level 1 Certificate in Cleaning & Support Services .............................................................. 16
WAMITAB Level 2 Award in Cleaning Principles ................................................................................... 17
WAMITAB Level 2 Certificate in Cleaning & Support Services.............................................................. 18
WAMITAB Level 2 Certificate in Cleaning Principles ............................................................................. 19
WAMITAB Level 3 Certificate in Cleaning Service Supervision ............................................................. 20
WAMITAB Level 3 Diploma in Cleaning Supervision Skills .................................................................... 21
WAMITAB Level 2 Apprenticeship in Cleaning Services ....................................................................... 24
WAMITAB Level 2 Apprenticeship in Local Environmental Services .................................................... 25
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WAMITAB Prospectus: Cleaning & Street Cleansing
Foreword
I am proud to be the CEO of WAMITAB for many
reasons, but one of the most notable is the
organisation’s commitment to helping people
realise their potential and follow rewarding and
fulfilling careers.
Recognising the diverse needs of Learners within
the sectors which we represent – waste and
resource management, recycling, cleaning and
street cleansing, facilities management and
parking – is at the very heart of our ambition to be
the benchmark for quality qualifications and training.
I believe we can take pride in the progress we have made, and yet remain determined to do better.
Our agenda for growth over the next few years is one that will be driven by the needs of the
employer and employees working within our sectors. We will seek to innovate, renovate and
professionalise industry as we work with our approved centre network to deliver the very best that
the qualifications landscape has to offer.
Indeed, the approved centre network is our most formidable tool in providing for the needs of
individuals who engage with us – a network of distinct, quality-assured and well-supported centres
who are at the front line of our work.
I invite you to take the time to read our prospectus, familiarise yourself with our qualifications – and
provide feedback to ensure that we continue to evolve and be the best that we can be.
Chief Executive Officer, Chris James
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Section 1: Introduction
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WAMITAB Prospectus: Cleaning & Street Cleansing
Did you know?
You’re probably already aware that WAMITAB is the leading
Awarding Organisation for the waste and resource management,
recycling, parking, cleaning and facilities management industries…
but did you know:
100% of our
95% of our
customers rated
our quality of
services as good or
excellent
customers rated
the quality of our
qualifications as
good or excellent
Over 120
82% of our
qualification
pathways are
offered by
WAMITAB
customers rate
WAMITAB as good
or excellent value
for money
100% of our
Over 70
customers describe
WAMITAB staff as
very professional
approved centres
are delivering
WAMITAB
qualifications
across the UK
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WAMITAB Explained
WAMITAB is an awarding organisation and charity that develops qualifications for those
working in cleaning; street cleansing; facilities management; resource management and
recycling and parking from operative through to management level.
We work directly with industry leaders to shape and deliver employer-led qualifications that
provide individuals with fit-for-purpose skills for the workplace. Our values are underpinned
by the desire to see every individual being given the opportunity to learn. By qualifying the
workforce, we aim to embed a culture of safety and progression, making the industry more
attractive as a career.
We are a not-for-profit organisation dedicated to supporting technical competence in the
industry via regulated programmes and accreditation of in-house training schemes.
Why choose us?
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Over 20 years of experience developing and quality assuring qualifications, training and
course materials.
Qualifications that have been developed around the needs of employers, providing
learners with the right skills and competencies to work safely and deliver excellence in
the workplace.
A dedicated team who understand the needs of your business and provide industry
expertise, advice and guidance.
Willingness to invest time and resources into developing new and innovative
programmes for the wider benefit.
Our Cleaning Footprint
Cleaning – we understand that cleaning can offer a viable career if individuals are willing to
develop their skills to meet the demands of modern cleaning service provision which is
becoming increasingly complex and technical. WAMITAB are pleased to provide cleaning
qualifications, apprenticeships and training programmes to a wide range of organisations
that provide cleaning services in the UK.
Street cleansing – plays a vital role in ensuring that residents and visitors have a positive
perception of their local community. We provide qualifications that allow specially trained
staff to deliver street cleaning services such as mechanical and manual sweeping, fly tip
removal, litter picking, street washing, litter bin emptying, graffiti removal and chewing gum
removal.
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Our Services
Accredit
Many companies care enough about the development of their employees to offer tailored
in-house training programmes, and to ensure they receive the recognition they deserve
from clients and potential new customers, WAMITAB has introduced a new accreditation
service.
WAMITAB Accredit provides a comprehensive process, from initial consultation through to
review and final accreditation of in-house company training programmes or courses.
WAMITAB Accredit provides two quality assured pathways:
1. WA1 allows companies to gain a WAMITAB stamp of approval for their programme
recognising that it is capable of delivering the stated objectives and learning
outcomes (please note: accreditation costs £500 per day of course and we offer an
optional certification service of £12.50 per certificate).
2. WA2 maps their in-house training programme or course against known industry
benchmarks and standards to provide formal certification (please note: prices may vary
depending on the complexity and volume of course materials being mapped.
Certification for this pathway is compulsory at £12.50 per certificate).
When achieved, accreditation provides national recognition of the added value an employer
developed training programme or course brings to their workforce in terms of quality, job
specific knowledge, skills and experience.
Validate
Validate is a new work-based assessment programme that has been developed by
WAMITAB. The current suite of competence assessment modules cover: waste/recycle
collection, street cleansing and driving/operation of vehicles and equipment and there are
plans to expand the coverage over time.
The assessment model is designed for use in-house by qualified assessors or by training
providers and is ideal for companies looking for a cost-effective way to confirm staff
competency on a task-by-task basis.
Visit our website for further information about any of our services: www.wamitab.org.uk
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Our Qualifications Offer
WAMITAB offers a wide range of training and qualifications to suit the needs of every
business, large or small, and every learner, regardless of educational background. Our
flexible approach to learning is both accessible and employer-led; meaning that the benefits
of taking a WAMITAB qualification or training programme are measurable against both
business objectives and an individual’s career path.
Full Qualifications
With over 120 full qualification pathways, learners and employers in the resource
management sector can find a route which best suits their needs. From entry to
management level, and including license to practice, our qualifications portfolio has been
developed based on National Occupational Standards designed by industry, for industry.
Single or Groups of Units
Units are the building blocks of every qualification, representing bite sized chunks of
learning that provide a stairway towards a full set of useable skills. By utilising unit
achievement, WAMITAB is able to provide a truly flexible approach to skills acquisition.
This is necessary because not all learners or employers need a full qualification to develop
the skills, knowledge and understanding needed to do their jobs well. By choosing one or
more units which support a specific job role; employers can build a bespoke programme
that works for their business.
Innovation
WAMITAB is also able to work with employers to develop new training and qualifications,
where there is evidence of market need. By utilising the industry knowledge of the
employer, the educational experience of our dedicated standards team and our regulated
position as an awarding organisation, we are able to work together to produce employer-led
provision that is designed to improve business effectiveness and meet the needs of learners.
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Our Approved Centre Network
As an awarding organisation, WAMITAB does not directly deliver training but uses a network
of quality assured centres that deliver the highest standards of training, are empathic to the
needs of employers and want to provide the best possible experience to their learners.
The following centres are regularly audited to ensure that the quality of delivery is
maintained for cleaning qualifications (please note: this information was accurate at the
time of publishing – check the WAMITAB website for contact details):
Centres
Practical
Cleaning
Skills Suite
Level 1
Certificate
in Cleaning
and Support
Services
Level 2
Award in
Cleaning
Principles
Level 2
Certificate
in Cleaning
and Support
Services
Level 2
Certificate
in Cleaning
Principles
Level 3
Certificate
in Cleaning
Services
Supervision
Level 3
Diploma in
Cleaning
Supervision
Skills
ABA Training Ltd
ADL Environmental Ltd
Albion Environmental Ltd
A T NERAC
Asset Skills Training
Blendcheck Ltd
Brightwater Education Ltd
DART Ltd
Develop Training Ltd
Dudley College
ENTAC
Enviro-Stack Ltd
Envirowaste Solutions UK Ltd
London Regional Assessment Centre
Moulton College
North Western Regional Centre
North West Regional College
PMB Management Ltd
Practical Waste Solutions
QSP Training
Serac UK
Skills Training Centre
Smart Development Training
South Eastern Regional College
South West Regional Assessment
Centre
Talbot Training Services Ltd (Bristol)
TRACKSS
ICERMS
WAMAS
WAMCAL
Watertrain
Westminster Kingsway College
Worldwide Waste Wise
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WAMITAB Fees and charges
This section of the document details the individual WAMITAB fees and charges by
qualification.
Please note that these fees only cover the registration and certification element of
WAMITAB cleaning qualifications. Quality assured centres will charge an additional fee for
training delivery and associated assessment costs.
Pre-employment
Practical Cleaning Skills – 1st Award and 1st specialism
Practical Cleaning Skills – subsequent specialism
Full QCF Qualifications
Level 1 Certificate in Cleaning and Support Services
Level 2 Award in Cleaning Principles
Level 2 Certificate in Cleaning and Support Services
Level 2 Certificate in Cleaning Principles
Level 3 Certificate in Cleaning Services Supervision
Level 3 Diploma in Cleaning Supervision Skills
Fee
£22.50
£13.50
Fee
£88.00
£97.00
£97.00
£97.00
£121.00
£121.00
Funding
Funding is available to support some areas of skills development and it can take a variety of
forms – for example, as a grant, bursary, subsidy or loan. In 2010, the Government’s “skills
for sustainable growth” strategy stated that future funding for skills would be based on the
three key principles of:
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Fairness – so that funding is targeted at those most in need, such as young people and
those without basic literacy or numeracy skills.
Shared responsibility – ensuring that those benefitting from learning (both individuals
and employers) contribute to the cost.
Greater freedom – supporting providers to develop learning that reflects local needs and
is not weighed down by bureaucracy.
Whilst the current economic climate has reduced the number of funding opportunities
available, many providers and employers are exploring different ways of learning. Funding
can come from a number of different sources, such as Government departments, local
authorities, Local Enterprise Partnerships (LEPs) in England, FE colleges, trade associations,
professional bodies and Sector Skills Councils.
For further information visit the WAMITAB website: www.wamitab.org.uk
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Section 2: Cleaning Qualifications
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Did you know?
The cleaning industry can offer a viable career if individuals are
willing to develop their skills to meet the demands of modern
cleaning service provision which is becoming increasingly complex
and technical.
£4.7 billion
60% of UK
in annual turnover
was generated by
the UK cleaning
industry in 2011
contract cleaners
experienced
growth in the last
12 months
136,000
25% of cleaners
migrants are
employed in
elementary cleaning
occupations
employed in
England are based
in London
22% of cleaning
3% is the amount
employees are
aged 54 or over
across the UK
the UK cleaning
industry is forecast
to grow
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WAMITAB Practical Cleaning Skills Qualification Suite
About these qualifications
These qualifications support individuals into work by providing the skills cleaning
operatives require undertaking a range of tasks using appropriate equipment and cleaning
agents.
Occupations at Level 1 within the cleaning sector are supported by the WAMITAB suite of
practical cleaning skills qualifications. Providing specialist skills to the recently
unemployed, the long-term unemployed and individuals that are new to the employment
market to increase employment opportunities within this sector.
Who are they for?
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New entrants to the cleaning industry
Long-term unemployed who wish to retrain
Apprentices
Experienced workers that want evidence of their skills
General Information
WAMITAB Level 1 Award in Practical Cleaning Skills (food areas and appliances)
WAMITAB Level 1 Award in Practical Cleaning Skills (refuse chutes)
WAMITAB Level 1 Award in Practical Cleaning Skills (buff floor surfaces)
WAMITAB Level 1 Award in Practical Cleaning Skills (furniture, fixtures and fittings)
WAMITAB Level 1 Award in Practical Cleaning Skills (hard floor surfaces)
WAMITAB Level 1 Award in Practical Cleaning Skills (bodily fluids, spillages and hazardous
items)
WAMITAB Level 1 Award in Practical Cleaning Skills (bathrooms)
WAMITAB Level 1 Award in Practical Cleaning Skills (interior walls and windows)
WAMITAB Level 1 Award in Practical Cleaning Skills (stairs and landings)
WAMITAB Level 1 Award in Practical Cleaning Skills (suction clean floor surfaces)
WAMITAB Level 1 Award in Practical Cleaning Skills (dry sweep and damp mop floors)
WAMITAB Level 1 Award in Practical Cleaning Skills (guest rooms and public areas)
WAMITAB Level 1 Award in Practical Cleaning Skills (emulsion floor polish)
WAMITAB Level 1 Award in Practical Cleaning Skills (washrooms)
(Please note: use the hyperlinks to access the information on each of the qualifications listed)
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What are the entry requirements of these qualifications?
These qualifications are open entry. This means that learners interested in undertaking
them do not require any other qualifications or levels of attainment in order to take this
qualification.
However, learners will need to be employed in a suitable position, or have access to the
working environment, as the qualification is assessed ‘on the job’.
What job role could this qualification lead to or support?
This qualification could have significant benefits for the cleaning workforce as it will act as
a gateway to opportunities for career progression or further education by building the
confidence of employees and demonstrating that their skills have value.
Cleaning is one of the largest business sectors in the UK, employing over 437,600 people
in 30,800 workplaces during 2012 (Asset Skills, 2013). This qualification is ideal for those
employed in elementary occupations (79%) in the following job roles:
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Domestic cleaning operative
Commercial cleaning operative
Industrial cleaning operative
What are the opportunities for progression to further
learning?
Learners that are interested in advancing their careers through further education can go
onto study several qualifications at a higher level, including:
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Level 2 Certificate in Cleaning and Support Services
Level 3 Certificate in Cleaning Services Supervision
Level 3 Diploma in Cleaning Supervision Skills
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WAMITAB Level 1 Certificate in Cleaning & Support Services
About this qualification
Learn the best techniques to complete specific cleaning tasks and for cleaning specific
surfaces so cleaning services always meet customer expectations.
All learning will take place naturally within a normal working environment ensuring that
professional development within the cleaning industry will not have a significant impact
on the delivery of cleaning services for customers.
Who is it for?
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New entrants to the cleaning industry
Experienced workers seeking a formal qualification
There are no entry requirements for this qualification, though candidates will need to be
employed in a suitable position, as it is assessed ‘on-the-job’.
What does this course cover?
This qualification covers a wide range of topics including:
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Basic cleaning skills and use of cleaning equipment (manual and electrical)
Dealing with waste and recyclables
Independent and team working
Health and safety
Street cleansing
General Information
Guided Learning Hours: 125
Credits: 18
Ofqual Number: 501/2146/7
Assessment: Portfolio of evidence
Available in the following countries:
 England
 Northern Ireland
 Scotland
 Wales
(Please note: type of assessment may vary depending on the centre)
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WAMITAB Level 2 Award in Cleaning Principles
About this qualification
Learners who complete this qualification will acquire the skills to enable them to work
safely and effectively whilst providing quality cleaning and support services to customers.
All learning will take place naturally within a normal working environment ensuring that
professional development within the cleaning industry will not have a significant impact
on the delivery of cleaning services for customers.
Who is it for?
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New entrants to the cleaning industry
Apprentices
Experienced workers seeking a formal qualification
There are no entry requirements for this qualification, though candidates will need to be
employed in a suitable position, as it is assessed ‘on-the-job’.
What does this course cover?
This qualification covers a wide range of topics including:
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Dealing with routine and non-routine waste
Working with customers and others
Health and safety
General Information
Guided Learning Hours: 88
Credits: 10
Ofqual Number: 600/1689/X
Assessment: assignments or exams
Available in the following countries:
 England
 Northern Ireland
 Scotland
 Wales
(Please note: type of assessment may vary depending on the centre)
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WAMITAB Prospectus: Cleaning & Street Cleansing
WAMITAB Level 2 Certificate in Cleaning & Support Services
About this qualification
All learners that undertake this qualification will gain the skills to communicate effectively
in the workplace, work independently, work as part of a team, plan their personal
development and reduce health and safety risks in the workplace.
Who is it for?
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New entrants to the cleaning industry
Apprentices
Experienced workers seeking a formal qualification
There are no entry requirements for this qualification, though candidates will need to be
employed in a suitable position, as it is assessed ‘on-the-job’.
What does this course cover?
This qualification covers a wide range of topics including:
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Dealing with routine
Cleaning internal surfaces and external surfaces
Deep cleaning
Cleaning different environments
Maintenance
Street cleansing
Working at height
General Information
Guided Learning Hours: 127
Credits: 18
Ofqual Number: 501/1890/0
Assessment: Portfolio of evidence
Available in the following countries:
 England
 Northern Ireland
 Scotland
 Wales
(Please note: type of assessment may vary depending on the centre)
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WAMITAB Level 2 Certificate in Cleaning Principles
About this qualification
All learners that undertake this qualification will gain the skills to deal with routine and
non-routine waste, provide effective customer service, work with others and maintain
health and safety in the workplace.
Who is it for?
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New entrants to the cleaning industry
Apprentices
Experienced workers seeking a formal qualification
There are no entry requirements for this qualification, though candidates will need to be
employed in a suitable position, as it is assessed ‘on-the-job’.
What does this course cover?
This qualification covers a wide range of topics including:
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Cleaning confined spaces, food areas, glazed surfaces, interiors and washrooms
Cleaning specialist electronic equipment
Deep cleaning
Maintenance and minor repairs
Cleaning and maintenance of external surfaces and areas
Cleaning with water-fed pole systems and working safely at height
Street cleansing (mechanical/manual)
Periodic cleaning of hard/semi-hard/soft floors and furnishings
General Information
Guided Learning Hours: 110
Credits: 13
Ofqual Number: 600/0033/8
Assessment: assignments or exams
Available in the following countries:
 England
 Northern Ireland
 Scotland
 Wales
(Please note: type of assessment may vary depending on the centre)
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WAMITAB Level 3 Certificate in Cleaning Service Supervision
About this qualification
All learners that undertake this qualification will gain the skills to: communicate effectively
with customers, supervise staff, implement of systems and best practice, while supporting
equality, diversity and individual rights in the workplace.
Who is it for?



New entrants to the cleaning industry
Apprentices
Experienced workers seeking a formal qualification
There are no entry requirements for this qualification, though candidates will need to be
employed in a suitable position, as it is assessed ‘on-the-job’.
What does this course cover?
This qualification covers a wide range of topics including:
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Customer service
Set objectives and provide support for team members
Contribute to the control of resources
Supervise cleaning
Provide guidance and support to minimise the risks of spreading infection when cleaning
Maintain a sustainable environment in cleaning
Train and develop cleaning staff
General Information
Guided Learning Hours: 164
Credits: 27
Ofqual Number: 501/1929/1
Assessment: Portfolio of evidence
Available in the following countries:
 England
 Northern Ireland
 Scotland
 Wales
(Please note: type of assessment may vary depending on the centre)
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WAMITAB Prospectus: Cleaning & Street Cleansing
WAMITAB Level 3 Diploma in Cleaning Supervision Skills
About this qualification
All learners that undertake this qualification will gain the skills to: communicate effectively
with customers, supervise staff, implement of systems and best practice, while supporting
equality, diversity and individual rights in the workplace.
Who is it for?



New entrants to the cleaning industry
Apprentices
Experienced workers seeking a formal qualification
There are no entry requirements for this qualification, though candidates will need to be
employed in a suitable position, as it is assessed ‘on-the-job’.
What does this course cover?
This qualification covers a wide range of topics including:

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



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Examine staff turnover issues and recruit staff in cleaning environment
Supervise cleaning
Train and develop cleaning staff
Set objectives and provide support for team members
Working in facilities services
Managing conflict in the workplace
Implementing quality management systems
General Information
Guided Learning Hours: 227
Credits: 37
Ofqual Number: 601/0607/4
Assessment: Portfolio of evidence
Available in the following countries:
 England
 Northern Ireland
 Scotland
 Wales
(Please note: type of assessment may vary depending on the centre)
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Section 3: Apprenticeships
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Did you know?
Apprenticeships are an established route people use to enter their
chosen field of work by easing the sometimes difficult transition
between full-time learning and employment. They also provide
experienced staff with the opportunity to develop their existing
skills or re-train.
Apprentices earn
£100,000
200,000
more than other
employees during
their lifetime
workplaces in
England offer
apprenticeship
places
520,000 people
92% of
started an
apprenticeship in
2011/12
employers believe
apprenticeships
motivate their
workforce
£2.65 per hour
One in Five
is the minimum
wage for an
apprentice (rise to
£2.73 in October)
employers is hiring
apprentices to help
in the tough
economic climate
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WAMITAB Level 2 Apprenticeship in Cleaning Services
About this qualification
This apprenticeship is a nationally recognised, work-based training programme designed
around the needs of employers. It will provide learners with the knowledge and skills to
progress in a professional cleaning career.
Who is it for?


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Passenger Transport, window, specialist and industrial cleaners
Caretakers, street cleansing, hygiene and cleaning operatives
Experienced workers seeking a formal qualification
There are no entry requirements for this qualification, though candidates will need to be
employed in a suitable position, as it is assessed ‘on-the-job’.
What does this course cover?
This qualification covers a wide range of topics and can be tailored to specific job roles
that include activities such as (see apprenticeship framework for full details):








Cleaning confined spaces, food areas, glazed surfaces, interiors and washrooms
Cleaning specialist electronic equipment
Deep cleaning
Maintenance and minor repairs
Cleaning and maintenance of external surfaces and areas
Cleaning with water-fed pole systems and working safely at height
Street cleansing (mechanical/manual)
Periodic cleaning of hard/semi-hard/soft floors and furnishings
Components
1. Level 2 Certificate in Cleaning and
Support Services Skills.
2. Level 2 Certificate in Cleaning
Principles
3. Employment Rights and
Responsibilities (ERR)
4. Functional Skills OR Essential Skills
in English and Mathematics
5. Personal Learning and Thinking
Skills (PLTS) (England Only)
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WAMITAB Level 2 Apprenticeship in Local
Environmental Services
About this qualification
This apprenticeship is a nationally recognised, work-based training programme designed
around the needs of employers. It will provide learners with the knowledge and skills to
progress in a professional environmental services career.
Who is it for?



Neighbourhood services operative
Specialist Neighbourhood services operative
Experienced workers seeking a formal qualification
There are no entry requirements for this qualification, though candidates will need to be
employed in a suitable position, as it is assessed ‘on-the-job’.
What does this course cover?
This qualification covers a wide range of topics related to landscaping and horticulture. It
can be tailored to specific job roles that include activities such as (see apprenticeship
framework for full details):
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
Health and safety
Working independently or as part of a team
Specialist cleaning skills
Landscaping and horticultural skills (e.g. planting seeds, working with power tools,
maintaining sports turf and clearing/landscaping horticultural sites)
Pest control skills
Components
1. Level 2 Certificate in Local
Environmental Services Skills.
2. Level 2 Award in Cleaning Principles
3. Employment Rights and
Responsibilities (ERR)
4. Functional Skills OR Essential Skills in
English and Mathematics
5. Personal Learning and Thinking Skills
(PLTS) (England Only)
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WAMITAB
Peterbridge House
3 The Lakes
Northampton
NN4 7HE
Tel: 01604 231950
Email: [email protected]
Web: www.wamitab.org.uk
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