Library Survey 2011
Jane Harvell, Gráinne Mac Dermott and Suzanne Tatham
12/1/2012
Contents
1. Introduction .................................................................................................................................. 3
2. Summary of main findings ....................................................................................................... 4
1. Demographic information ................................................................................................... 4
2. Use of the Library ................................................................................................................... 4
3. Finding out about Library services.................................................................................. 5
4. Use of Library space .............................................................................................................. 5
5. Satisfaction with current provision................................................................................. 5
6. Online provision...................................................................................................................... 6
7. Opening hours ......................................................................................................................... 8
8. Food and drink and mobile phones ................................................................................. 9
9. Plans for improvement......................................................................................................... 9
3. Results .......................................................................................................................................... 11
1. Demographic information............................................................................................... 11
2. Use of the Library ............................................................................................................... 14
3. Finding out about Library services............................................................................... 16
4. Use of library space ............................................................................................................ 17
5. Satisfaction with current provision............................................................................. 19
6. Online provision................................................................................................................... 31
7. Opening hours ...................................................................................................................... 35
8. Food and drink and mobile phones .............................................................................. 36
Appendix 1....................................................................................................................................... 38
Questionnaire ............................................................................................................................ 38
University of Sussex Library Survey
December 2011
2
1. Introduction
During November 2011 the Library conducted an online survey inviting responses from
students and all University staff. The purpose of this consultation was to measure
current use and levels of satisfaction with the Library and to identify priorities for the
future. As the Library has just undergone a £7.4 million refurbishment, we were also
keen to assess and evaluate the use of the new spaces, services and facilities. The survey
was made available online via the University and Library websites and all staff and
students were sent an email inviting them to participate in the survey.
A number of the questions were included in order to offer comparative data with
previous surveys run in 2007 for academic staff and for students.
A total of 1875 respondents completed the survey, representing 16% of the University
community.
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December 2011
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2. Summary of main findings
1. Demographic information
1.1 Division of respondents
Undergraduate:
Postgraduate (taught):
Postgraduate (research):
Academic staff:
Professional services staff:
Other:
1.2 Full-time or part-time
56%
18%
12%
6%
7%
1%
(1058)
(343)
(217)
(114)
(122)
(21)
95% of the taught course students (UG and PGT) who responded were studying fulltime, with 35% of undergraduate students in their first year, 31% in their second, 26%
in their third and 8% in their fourth or fifth year.
1.3 Academic School representation
All academic departments were represented. As a proportion of faculty and students in
the Schools, English, HAAP and Global Studies were marginally over represented
whereas Engineering and Informatics, MPS and MFM were under-represented but not
significantly.
2. Use of the Library
2.1 Visiting patterns
71% of all respondents (staff and students) said they visit the Library at least once a
week. Of these, 37% said they use the Library most days.
In the 2007 survey, 80% of students who responded to the survey indicated that they
visited the Library on a regular basis – at least once a week. In 2011 the figure for
students (including UG, PGT and PGR) visiting on a regular basis is 77%.
2.2 Activity and behaviour
The most common activity on visiting the Library was to borrow or return books
(1220), followed by individual study (1011) and using a computer (743). Not
unexpectedly the 2007 survey identified the same behaviour. However the data from
2011 indicates a significant increase in the use of computers for work-related activity in
the Library and for working in groups.
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December 2011
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3. Finding out about Library services
3.1 Methods of communication
The most popular method for delivering user information is the News Feeds via the
Library website (1057), followed by the plasma screens (965) and then Facebook (431),
with printed Newsletters being the least popular (199). 328 respondents selected
“other” in response to this question and of those, 254 said that email was their preferred
form of communication.
4. Use of Library space
4.1 Use of study space
The most popular (used at least once a week) spaces for studying in the Library are:
• silent study areas (763)
• computer clusters (696)
• non silent individual study spaces (663)
• social areas (415)
4.2 Preference for study space
The five most important factors when choosing where to study in the Library are:
• comfortable temperature (1135)
• desk space (1110)
• low level noise allowed (987)
• silence (839)
• access to a power socket (796)
5. Satisfaction with current provision
5.1 Service
91% of respondents either agreed or tended to agree that the Library provides a good
service overall. This rises to 93% when the data is filtered for undergraduates alone,
87% for academic staff, 86% for postgraduate researchers and 89% for taught
postgraduates.
This compares very favourably with the 2007 survey response for this question of 77%
for students.
5.2 Range of books
83% of respondents either agreed or tended to agree that the Library provides a good
range of books. This compares very well with the 2007survey for students only, the data
for which indicated a 58% satisfaction with the range of books provided by the Library
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December 2011
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5.3 Range of online resources
85% of respondents either agreed or tended to agree that the Library provides a good
range of online resources. In 2007 the satisfaction rate was 62% among students.
5.4 Ease of use of the website
73% of respondents either agreed or tended to agree that the information on the Library
website is easy to find, compared with a 2007 satisfaction rate for students of 66%
5.5 Selection of study areas
71% of respondents either agreed or tended to agree that the Library has a good
selection of study areas; this rises to 78% if only UG responses are taken into account. In
the 2007 student survey the satisfaction rate for study areas was 71%.
5.6 Library staff
Only 4% of respondents indicated a level of dissatisfaction with the helpfulness of
Library staff. The 2007 survey recorded a 21% dissatisfaction rate with the helpfulness
of Library staff by students
5.7 Computers and printing
41% were either satisfied or fairly satisfied with the provision of computers in the
Library. 40% of respondents were satisfied with the printing in the Library.
5.8 Environment (lighting, temperature etc.)
66% were either satisfied or fairly satisfied with the environment offered by the Library.
Note: The Survey ran whilst we were experiencing problems with temperature control
in the Library and the building was far hotter than usual.
5.9 Fines
67 % of respondents agree that the Library fines are set at the right level, 31% feel they
are too high and 3% feel they are too low.
6. Online provision
6.1 Use of online materials
66% of the total respondents access the Library’s online resources at least once a week.
65% of UG and PGT students access online materials at least once a week and 79% of
researchers (academics and PGR) access them at least once a week
6.2 Usefulness of the Library catalogue
82% of all respondents were either very or fairly successful last time they used the
Library catalogue
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December 2011
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6.3 Reading lists and online reading lists
66% of taught course students were either successful or fairly successful in finding
material using a reading list. The survey also indicated that respondents found the
online reading lists useful for locating books (493), accessing electronic journal articles
(510) and accessing digitized book chapters (221).
Of those who have online reading lists, 88% responded that they found them useful.
6.4 Use of Electronic Library for research
67% of all respondents were either very successful or fairly successful when they last
used the Electronic Library for research.
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December 2011
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7. Opening hours
7.1 Preference for increased open hours
The data indicates a preference amongst researchers for weekday opening in vacation and amongst students for Sunday mornings in term-time.
Undergraduate &
postgraduate (taught)
Postgraduate (research) &
academic staff
Sunday mornings in term
34%
Saturday mornings in
vacation
Saturday afternoons in
vacation
34%
21%
7%
University of Sussex Library Survey
December 2011
1%
Sunday mornings in
vacation
3%
Weekday evenings in
vacation
I am satisfied with the
Library's opening hours
6%
47%
Sunday mornings in term
5%
12%
29%
Saturday mornings in
vacation
1%
Saturday afternoons in
vacation
Sunday mornings in
vacation
Weekday evenings in
vacation
I am satisfied with the
Library's opening hours
8
8. Food and drink and mobile phones
To what extent do you agree with Library policy that phones must be kept on silent and
calls only permitted in the closed stair-wells?
93% of respondents either strongly agreed or tended to agree with this policy
Library policy is to permit bottled water in the Library but no other food or drink. This
is to help maintain the study environment and keep the Library clean. To what extent do
you agree with this policy?
63% of respondents either strongly agreed or tended to agree with this policy
9. Plans for improvement
9.1 Behaviour
We have become acutely aware that a small number of students are behaving in a way
that prevents conducive study for others and breaches Library rules; this includes eating
and drinking (other than bottled water), use of mobile technologies and talking louder
than appropriate in a library environment.
To enable us to address and resolve these issues, we have established a student/Library
working group to agree an acceptable code of conduct and investigate means of
ensuring that all users act in a way that considers the needs of others.
We will improve signage so that users know where they must remain silent and where
they may talk quietly and Library staff will continue to make regular patrols to ensure
compliance with Library regulations.
9.2 Course material
As part of the University Periodic Review of all programmes and courses, we are
working closely with all Schools to ensure the Library is better informed about the
resources needed to support teaching. We are also committed to developing effective
mechanisms by which students can contribute directly to the stock selection process.
9.3 Computer Access
A substantial number of additional computers (including Macs) have been installed in
the Library during November and December 2011, increasing the total number of ITS
machines available for student use. Significant improvements have also been made to
the speed, reliability and coverage of Wi-Fi within the Library to enable students to use
their own laptops and other devices as appropriate. In recognition of this increase in IT
capacity within the Library, an IT Help point is now operating from the Library
Information Hub in the daytime during term.
9.4 Study spaces
We are responding to student requests for more flat desk study spaces and putting these
into the Library wherever possible.
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December 2011
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9.5 Opening Hours
During Christmas and New Year 2011/12 we extended our opening hours in response to
requests and will be extending weekday opening hours during the summer vacations
from 2012. We have noted that there is a preference amongst undergraduate students
that we open earlier on Sunday mornings during term-time and this is being
investigated.
9.6 Environment
We are working with Estates to ameliorate some of the issues around heating and
ventilation that were not within the scope of the recent refurbishment project.
9.7 Marketing
We have set up a number of campaigns to promote and market our existing resources.
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December 2011
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3. Results
1. Demographic information
1.1 Division of respondents
Undergraduate:
Postgraduate (taught):
Postgraduate (research):
Academic staff:
Professional services staff:
Other:
University of Sussex Library Survey
December 2011
57%
19%
12%
6.1%
7%
1.1%
(1058)
(343)
(217)
(114)
(122)
(21)
11
1.2 Full-time or part-time
Undergraduates
University of Sussex Library Survey
December 2011
Taught postgraduates
12
1.3 Academic School representation
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December 2011
13
2. Use of the Library
2.1 Visiting patterns
Students visiting the Library
Percentage of all users visiting the Library at least once a week
60%
90%
80%
50%
70%
40%
30%
2007
20%
2011
10%
0%
84%
Most days
About
once or
twice a
week
University of Sussex Library Survey
December 2011
Several
times a
month
Once a
month
Several
times a
year
Never
83%
60%
46%
50%
40%
30%
20%
10%
0%
14%
undergraduate
postgraduate
(taught)
postgraduate
(research)
Academic staff
14
2.2 Activity and behaviour
A comparison of activity and behaviour with 2007 survey data
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
2007
2011
Borrowed or
returned
books
Individual
study
University of Sussex Library Survey
December 2011
Worked in a
Used a
Used a
Asked
Watched a
group
computer for computer for Library staff
DVD
work-related social activity for assistance
activity
Visited the
Special
Collections
Used the
Electronic
Library
Used printed
material
15
3. Finding out about Library services
3.1 Methods of communication
Preferred method of communication:
700
600
500
Undergraduate
400
Postgraduate (taught)
300
Postgraduate (research)
200
100
0
Academic staff
Plasma
News feeds
screens in
via the
the Library
Library
website
University of Sussex Library Survey
December 2011
Printed
newsletter
Facebook
Twitter
Other
Professional services staff
Other
16
4. Use of library space
4.1 Use of study space
Data showing usage of space at least once a week by taught course students and researchers/academic staff
Undergraduate & Postgraduate
(taught)use of Library
4%
1%
7%
25%
14%
University of Sussex Library Survey
December 2011
26%
23%
Postgraduate (research) & academic
staff use of Library
8%
silent study areas
Individual study spaces
social' areas
computer clusters
group study rooms
research hive
core collection study area
24%
5%
14%
25%
10%
14%
silent study areas
Individual study spaces
social' areas
computer clusters
group study rooms
research hive
core collection study area
17
4.2 Student preference for study space compared with 2007 survey data
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
2007
2011
Selected representative comments from students
The number of qualitative comments asking for very different types of spaces to study illustrates very nicely that we must endeavor to provide as
flexible a study environment as is possible in our building, to support the different needs of our users:
• have more areas for self study (couches, tables and chairs)
• add more single desks in silence area
• more casual study areas where you can talk with others
• I prefer working at a desk with your own space and dislike the massive group working tables
• ideally there should be more spaces for quiet study with spacious desks with power sockets
• more areas for silent study with power access
• I don't feel that the library offers enough space for group study
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December 2011
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5. Satisfaction with current provision
5.1 Service
Overall the Library provides me with a good service?
Strongly agree:
Tend to agree:
Neither agree nor disagree:
Tend to disagree:
Strongly disagree:
No opinion/not applicable:
University of Sussex Library Survey
December 2011
39.10%
50.20%
5.20%
3.30%
1.10%
1.00%
726
932
97
62
20
19
19
5.2 Range of books
How satisfied are you with the availability of course books/core texts?
Very satisfied:
Fairly satisfied:
Neither satisfied nor dissatisfied:
Fairly dissatisfied:
Very dissatisfied:
Don't know/not applicable:
484
876
197
147
51
107
Range of core books: data from student response (UG. PGT. PGR)
University of Sussex Library Survey
December 2011
Range of books for background reading: student response
20
Selected representative comments from students
• more copies of recommended course textbooks
• be faster about getting new books in that are missing
• you can't place a request on a book if the system says there is still one copy available even if it is missing. Why not just let students place
requests when the book seems to be in low availability?
• as a biologist I am very pleased with the book range the library has to offer for my course
• give a greater range of books for science subjects, especially neuroscience
• more engineering books related to our courses. Very few Engineers use the library as a resource due to this. The age of books is also a small
issue. Newer books would be of use a engineering is a ever changing subject
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December 2011
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5.3 Range of online resources
The Library provides me with a good range of online resources?
5.4 Ease of use of the website
Information on the Library website is easy to find?
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December 2011
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5.5 Selection of study areas
The Library has a good selection of study areas?
Selected representative comments from UG students
• basically, everything is great but we need more spaces to study
• I prefer working at a desk with your own space and dislike the massive group working tables
• more areas for silent study with power access
• more casual study areas where you can talk with others
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December 2011
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Selected comments from PGT students
• there need to be far more silent study areas, with desks that do not encourage talking. For example, enclosed desks rather than big tables.
more enforcement/signs stating that these are silent areas, or just making the whole library silent
• more completely silent areas, everyone talks everywhere.
• I understand that different parts of the library operate differently, but the noise level in the library is really unacceptable. It is not a good
environment to study and learn, and I often leave feeling frustrated. It would be helpful if staff made certain that noise is kept to a minimum,
by asking people not to talk/eat when they can see that they are doing so
Selected comments from PGR students
• the library is just absolutely packed. It is not big enough for the number of students at Sussex. I can never find a computer. I queue to get in. I
have to wait for work space.
• have been involved (studying and/or working) at the library for eight years and am so impressed with all the changes. It is a way better
library now - the staff has always been extremely helpful but now the actual layout, the seating arrangements, the work spaces are
significantly improved. Also like the increase in the number of available computers. Well done!
25 comments from academics were concerned with noise levels in the Library, along the lines of “Less of a social space and more dedicated areas for
silent study” and “Enforced quiet study space for students. Our students complain that the library is too noisy for serious work”.
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5.6 Staff
How satisfied are you with the helpfulness of Library staff?
Very satisfied:
50.20%
Fairly satisfied:
31.10%
Neither satisfied nor
dissatisfied:
9.20%
Fairly dissatisfied:
2.40%
Very dissatisfied:
1.00%
Don't know/not applicable:
6.00%
Selected comment from a UGR student
• the library staff are SO nice and SO helpful, they are really great
928
575
171
45
19
111
5.7 Computers and printing
How satisfied are you with the provision of computers in the Library?
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December 2011
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Satisfaction with provision of computers in the Library: data from the student only response (UG, PGT and PGR)
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December 2011
26
How satisfied are you with printing in the Library?
Satisfaction with printing in the Library: data from the student only response (UG, PGT and PGR)
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December 2011
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Selected representative comments from students on computers and printing
Computers:
• PLEASE MORE COMPUTERS!! I waste so much of my time trying to find a computer to print essential material for my studies. I need to print
something virtually every day, and unfortunately, waste so much time
• also it would be nice if the first floor computer cluster had some sort of queuing system organised, rather than people having to circle like
vultures.
• more working computers with desk space, not just big cluster areas, area like the first floor open area
• perhaps creating a zone where the computers can only be used for 10-15 minutes before you are logged out would be helpful, as well as
increasing the number of computer areas
• a laptop/notebook loaning scheme whereby students can borrow a laptop for a day for use inside the library for when there are no more
desktop computers available
• booking system for computers as I rarely manage to find available ones
• ensure that library computers are only used for work-related purposes/studying
• add more computers near the front entrance for students who want to use the catalogue to find books. There are just two computers up
there, and queues frequently form up
Printing:
• more ways we can print without a desktop computer
• not only is there only ONE print-credit machine which is constantly broken - but what is worse is that there is NO POSSIBILITY to print when
you work on your own laptop
• surely there is a way to enable wireless printing in the library somehow
• reliable printers- can't begin to list the number of times a printer was out of paper
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5.8 Environment
How satisfied are you with the Library environment (lighting/temperature etc.)?
Comment:
As the survey was launched there were a number of serious issues with the heating of the building, which have now been ameliorated to some
degree.
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December 2011
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5.9 Fines
Do you think our fines are:
Too high:
Too low:
About right:
577
44
1254
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December 2011
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6. Online provision
6.1 Use of online materials
How often do you access the Library’s online resources?
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December 2011
31
6.2 Usefulness of the Library catalogue
How successful were you last time you used the Library catalogue?
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December 2011
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6.3 Reading lists and online reading lists
How successful were you in finding material using a reading list: data from taught course students
If you have an online reading list, have you found it useful for:
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6.4 Using the Electronic Library for research
How successful were you last time you used the Electronic Library for research?
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December 2011
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7. Opening hours
7.1 Preference for extended hours
If we could open for longer, which of the options offered would you prefer?
Undergraduate &
postgraduate (taught)
Postgraduate (research) &
academic staff
Sunday mornings in term
34%
Saturday mornings in
vacation
Saturday afternoons in
vacation
34%
21%
7%
University of Sussex Library Survey
December 2011
1%
Sunday mornings in
vacation
3%
Weekday evenings in
vacation
I am satisfied with the
Library's opening hours
6%
47%
Sunday mornings in term
5%
12%
29%
Saturday mornings in
vacation
1%
Saturday afternoons in
vacation
Sunday mornings in
vacation
Weekday evenings in
vacation
I am satisfied with the
Library's opening hours
35
8. Food and drink and mobile phones
To what extent do you agree with Library policy that phones must be kept on silent and calls only permitted in the closed stair-wells?
93% of respondents either strongly agreed or tended to agree with this policy.
2%
4%
1%
Strongly agree
Tend to agree
23%
Neither agree or
disagree
70%
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December 2011
Tend to disagree
Strongly disagree
36
Library policy is to permit bottled water in the Library but no other food or drink. This is to help maintain the study environment and keep the
Library clean. To what extent do you agree with this policy?
63% of respondents either strongly agreed or tended to agree with this policy.
7%
30%
21%
Tend to agree
Neither agree or
disagree
Tend to disagree
9%
33%
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December 2011
Strongly agree
Strongly disagree
37
Appendix 1
Questionnaire
About You
1. Are you:
Undergraduate
Postgraduate (taught)
Postgraduate (research)
Academic staff
Professional services staff
Other
2. Are you:
Full-time
Part-time
3. If you are on a taught course, which year are you?
1st
2nd
3rd
4th
5th or more
Not applicable
4. With which department/section are you associated:
If you selected Other, please specify:
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Your use of the Library
5. How often do you come to the Library?
Most days
About once or twice a week
Several times a month
Once a month
Several times a year
Never
6. The Library is open for the following hours:
Term
Mon 8.45am-Sat 7.30pm
Sun 12.30-7.30pm
Vacation
Mon, Wed-Fri 9am-5.30pm
Tues 9am-8pm
Sun 1pm-6pm
If we could open for longer, which would you prefer?
Sunday mornings in term
Saturday mornings in vacation
Saturday afternoons in vacation
Sunday mornings in vacation
Weekday evenings in vacation
I am satisfied with the Library's opening hours
7. How do you want to be kept informed about things that are happening in the
Library?
(select all that apply)
Plasma screens in the Library
News feeds via the Library website
Printed newsletter
Facebook
Twitter
Other (please specify):
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8. What did you do on your last visit to the Library?
(select all that apply)
Borrowed or returned books
Individual study
Worked in a group
Used a computer for work-related activity
Used a computer for social activity
Asked Library staff for assistance
Used the printing facilities
Watched a DVD
Visited the Special Collections
Used the Electronic Library
Used printed material
Other (please specify):
9. How often do you use the following types of study space?
Most Once Several Once Several Never/
days or times a
a
times a
not
twice month month year applicable
a
week
a. Silent study areas
b. Individual study spaces
(non silent)
c. Social areas
d. Computer clusters
e. Group study rooms
f. Research Hive
g. Core collection study area
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10. How important are the following when you choose your study space:
Very
Fairly
Not
Not
Don't
important important particularly important know/not
important
at all applicable
a. Silence
b. Low level noise
c. Natural light
d. Comfortable
temperature
e. Proximity to books
f. Computer access
g. Access to a power
socket
h. Desk space
i. Comfortable
seating with low level
tables
j. Group work space
11. To what extent do you agree with Library policy that phones must be kept on
silent and calls only permitted in the closed stairwells.
Strongly agree
Tend to agree
Neither agree or disagree
Tend to disagree
Strongly disagree
12. Library policy is to permit bottled water in the Library but no other food or drink.
This is to help maintain the study environment and keep the Library clean. To what
extent do you agree with this policy?
Strongly agree
Tend to agree
Neither agree or disagree
Tend to disagree
Strongly disagree
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December 2011
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13. How satisfied are you with the following:
Very
Fairly
satisfied satisfied
Neither
Fairly
Very
Don't
satisfied dissatisfied dissatisfied know/not
applicable
nor
dissatisfied
a. Availability
of course
books/core
texts
b. Range of
books for
background
reading
c. Study
facilities
d. Helpfulness
of Library
staff
e. Provision
of computers
in the Library
f. Printing in
the Library
g. Library
environment
(eg lighting,
temperature)
14. How often do you use books or other items from the Core Collection?
Frequently
Sometimes
Never
Haven't heard of it
15. It is possible to place a booking on any book or other item from the Core
Collection in order to use it on a specific day. How useful do you find this?
Very useful
Quite useful
Not useful
Didn't know about it
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16. You can place reservations on most books and other items in the Library if they
are out on loan. How useful do you find this?
Very useful
Quite useful
Not useful
Didn't know about it
17. Fines are charged to ensure that books and other items are returned on time,
improving availability for everybody. Do you think that the fines are:
Too high
Too low
About right
Our online resources
18. How often do you access the Library's online resources (eg online journals, ebooks, subject guides, databases such as Web of Knowledge, JSTOR, ScienceDirect
etc)?
Most days
Once or twice a week
Several times a month
Once a month
Several times a year
Never
19. How successful were you last time you completed the following activity?
Very
Fairly
successful successful
Neither
Fairly
Very
Don't
successful unsuccessful unsuccessful know/ not
nor
applicable
unsuccessful
a. Used the
Library
catalogue
b. Found
material
using a
reading list
c. Accessed
an online
journal
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d. Used the
Electronic
Library for
research
e. Located a
journal
article using
an online
database (eg
JSTOR, Web
of
Knowledge,
ScienceDirec
t etc)
20. Many courses have an online reading list that links directly to items in the
Library Catalogue and other resources. If you have an online reading list, have you
found it useful for:
(select all that apply)
Locating books
Accessing electronic journal articles
Accessing digitised book chapters
My course does not have an online reading list
Not applicable
21. How useful do you find your online reading list?
Very useful
Quite useful
Not very useful
Don't have an online reading list
Not applicable
University of Sussex Library Survey
December 2011
44
22. Academic staff only - How have you used the Aspire online reading list
system? (Optional)
I have created new lists
I have made changes to existing lists
I have not yet used Aspire
If you have not yet used Aspire, would you like to know more about it?
Yes
No
23. How helpful have you found the teaching sessions on using the Library's print
and online resources?
Very helpful
Quite helpful
Not helpful
Not applicable
Did not receive a teaching session
If you did not receive a teaching session, would you like one?
Yes
No
24. How much do you agree with the following:
Strongly Tend Neither Tend to Strongly
No
agree
to
agree disagree disagree opinion/not
agree
applicable
nor
disagree
a. Overall the Library
provides me with a
good service
b. The Library
provides a good range
of books
c. The Library
provides a good range
of online resources
d. Information on the
Library website is
easy to find
e. The Library has a
good selection of
study areas
University of Sussex Library Survey
December 2011
45
25. Please give one idea as to how we can improve Library services (Optional)
26. Would you be interested in joining a Library forum to discuss future planning? If
so, please leave your email address below or contact
[email protected] (Optional)
27. If you would like to be entered for the prize draw, to win one of three Amazon
vouchers, please leave your email address below (Optional)
University of Sussex Library Survey
December 2011
46