C H A P T E R 1 Getting Started in the Cisco Unified MeetingPlace Express Administration Center Revised: October 18, 2006, OL-11374-01 Topics in this section include: • Prerequisite for Accessing the Administration Center, page 1-1 • Logging In For the First Time, page 1-2 • Changing the Passwords for the Admin Profile, page 1-2 • Setting Up Your System for Scheduled and Reservationless Meetings—Cisco Unified MeetingPlace Express, page 1-3 • Setting Up Your System for Ad Hoc Conferencing— Cisco Unified MeetingPlace Express VT, page 1-6 • Finding the Latest Updates to This Documentation, page 1-8 The content in this chapter applies to both of the following products: • Cisco Unified MeetingPlace Express for scheduled and reservationless voice and web conferencing • Cisco Unified MeetingPlace Express VT for ad hoc voice, video, and web conferencing Prerequisite for Accessing the Administration Center To access the Cisco Unified MeetingPlace Express Administration Center, you must have a Cisco Unified MeetingPlace Express user profile where the Type of user is set to System Mgr or Attendant. Note If you log in to the system as an attendant, then only a subset of the Administration Center pages are available to you. See the “About Attendants” section on page 8-9. Related Topics • Logging In For the First Time, page 1-2 • Getting Started in the Cisco Unified MeetingPlace Express Administration Center, page 1-1 Configuration and Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.2 OL-11374-01 1-1 Chapter 1 Getting Started in the Cisco Unified MeetingPlace Express Administration Center Logging In For the First Time Logging In For the First Time This topic describes how to log in to the Cisco Unified MeetingPlace Express Administration Center for the first time. As the system administrator, you log in to a new, default system using the preconfigured Admin profile. Procedure Step 1 Point your web browser to the URL for your Cisco Unified MeetingPlace Express server. Step 2 Click Log In. Step 3 Enter the username admin. Step 4 Enter the password cisco. Note that the password field is case-sensitive. Step 5 Click the Log In button. Step 6 Click Administration. Step 7 To prevent unauthorized access to the Administration Center, proceed to the “Changing the Passwords for the Admin Profile” section on page 1-2. Related Topics • Getting Started in the Cisco Unified MeetingPlace Express Administration Center, page 1-1 Changing the Passwords for the Admin Profile This topic describes how to change the passwords for the preconfigured Admin profile. We recommend that you perform this task to prevent unauthorized access to your system. The default passwords for the Admin profile are as follows: • User password—cisco—Used to log in from a workstation. • Profile Password—24726—Used to authenticate from a touch-tone phone. Before You Begin If you do not know how to log in, then see the “Logging In For the First Time” section on page 1-2. Procedure Step 1 Log in to Cisco Unified MeetingPlace Express. Step 2 Click Administration at the top of the page. Step 3 On the left side of the page: a. Click User Configuration. b. Click User Profile Management. Step 4 Enter admin in the search field. Step 5 Click the Search button. Step 6 Click Edit in the same row as the Admin profile. Configuration and Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.2 1-2 OL-11374-01 Chapter 1 Getting Started in the Cisco Unified MeetingPlace Express Administration Center Setting Up Your System for Scheduled and Reservationless Meetings—Cisco Unified MeetingPlace Express Step 7 Step 8 Configure the following fields: • User password • User Password Confirm • Profile Password • Profile Password Confirm Click Save. Related Topics • Logging In For the First Time, page 1-2 • About the Admin Profile, page 8-21 • About Password Recovery Options for the Admin Profile, page 16-8 • Information About User Profiles, page 8-3 • About This Page: Add User Profile, page C-16 • Configuring User Password Requirements, page 11-2 • Configuring Security Features for Cisco Unified MeetingPlace Express, page 11-1 Setting Up Your System for Scheduled and Reservationless Meetings—Cisco Unified MeetingPlace Express This topic lists the high-level tasks that are required to set up a basic configuration for scheduled and reservationless meetings. This topic applies in the following cases: Note • You have a Cisco Unified MeetingPlace Express system. • You have a Cisco Unified MeetingPlace Express VT system but want to experiment with the scheduled and reservationless meeting features. Note that license and port restrictions apply. If you instead want to set up your system for ad hoc conferencing, see the “Setting Up Your System for Ad Hoc Conferencing— Cisco Unified MeetingPlace Express VT” section on page 1-6. Before You Begin • Install and test Cisco Unified MeetingPlace Express. Instructions are provided in the Installation and Upgrade Guide for Cisco Unified MeetingPlace Express. • If you are not sure what scheduled and reservationless meetings are, see the following sections: – Information About Reservationless Meetings, page 5-6 – Information About Scheduled Meetings, page 5-2 Configuration and Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.2 OL-11374-01 1-3 Chapter 1 Getting Started in the Cisco Unified MeetingPlace Express Administration Center Setting Up Your System for Scheduled and Reservationless Meetings—Cisco Unified MeetingPlace Express Procedure High-Level Task Where to Find Instructions Step 1 Log in to the Administration Center. Logging In For the First Time, page 1-2 Step 2 Change the default passwords for the Admin profile. Changing the Passwords for the Admin Profile, page 1-2 Step 3 Install the systemsoftware license and other purchased licenses. How To Install and Manage Licenses, page 3-5 Step 4 Configure the floater ports and overbook ports. Recommended Port Configurations for Scheduled and Reservationless Meetings, page 5-9 Configuring System-Wide Parameters for Scheduled and Reservationless Meetings, page 5-13 Step 5 Step 6 (Optional) Configure the following fields in the System user Modifying User Groups, page 8-27 group: • Can call out of meetings—Select Yes to enable Cisco Unified MeetingPlace Express to dial out to users. • Publish meeting—Default is No. Select Yes if you want meetings to appear by default on the Find Meeting end-user page. Meeting schedulers may choose whether or not to publish each meeting. Add user profiles. About the Methods of Adding User Profiles, page 8-4 or or At minimum, manually add a test user profile with a valid E-mail address whose messages you can access. Adding User Profiles Manually, page 8-28 Step 7 Connect to an external SMTP server for e-mail notifications. Configuring SMTP Servers, page 14-5 Step 8 (Optional) Specify whether or not to allow guest users to dial Restricting Dial-Out Privileges for Guest Users, page out from Cisco Unified MeetingPlace Express. 11-7 Step 9 Configure the access phone numbers that users can call to attend meetings. Configuring Meeting Phone Numbers and Notification Labels, page 4-7 Step 10 Integrate Cisco Unified MeetingPlace Express with a call-control device. Configuring Call-Control Integration for Cisco Unified MeetingPlace Express, page 7-1 Step 11 (Optional) If you use Cisco Unified CallManager, then you can set up user authentication by an external directory. About User Authentication By an External Directory, page 7-13 Step 12 Verify this basic configuration. Testing Your System Setup for Scheduled and Reservationless Meetings, page 1-5 Related Topics • Getting Started in the Cisco Unified MeetingPlace Express Administration Center, page 1-1 • Configuring Scheduled and Reservationless Meetings for Cisco Unified MeetingPlace Express, page 5-1 Configuration and Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.2 1-4 OL-11374-01 Chapter 1 Getting Started in the Cisco Unified MeetingPlace Express Administration Center Setting Up Your System for Scheduled and Reservationless Meetings—Cisco Unified MeetingPlace Express Testing Your System Setup for Scheduled and Reservationless Meetings This topic describes how to verify a basic system configuration for scheduled and reservationless meetings. For detailed instructions for any of these steps, see the User Guide for Cisco Unified MeetingPlace Express. Before You Begin Complete the steps in the “Setting Up Your System for Scheduled and Reservationless Meetings—Cisco Unified MeetingPlace Express” section on page 1-3. Procedure Step 1 Log in using one of the following options: a. Enter the username and password from a user profile that you created through the Administration Center. b. If you enabled user authentication by an external directory, then verify that you can log in with a username and password from that external directory. Note Step 2 To test that e-mail notifications work, the user profile must include a valid e-mail address whose messages you can access. Complete one of the following steps: a. Click Start Reservationless, and initiate a reservationless meeting. b. Click Schedule, and schedule a test meeting using these parameters: – Time—5 minutes in the future – Duration—30 minutes – Number of participants—2 Step 3 (For scheduled meetings only) Verify that the user receives an e-mail notification about the test meeting. Step 4 Verify that you can join and record the voice meeting: Step 5 a. Call one of the access phone numbers. b. Enter the test meeting ID, and join the meeting. c. Press #61 to start recording the meeting. d. (Optional) From other phones, call into the same test meeting. Verify the dial-out feature and that you can join the web meeting from the web interface: a. From a web browser, go to the URL for your Cisco Unified MeetingPlace Express server. b. Click Attend. c. Enter the meeting ID of the test meeting and click Go. d. Check these check boxes: – Call me at—Enter your phone number using the same format that you would use to dial the phone number from an office phone. – Enter web meeting room e. Click Join Meeting. Configuration and Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.2 OL-11374-01 1-5 Chapter 1 Getting Started in the Cisco Unified MeetingPlace Express Administration Center Setting Up Your System for Ad Hoc Conferencing— Cisco Unified MeetingPlace Express VT f. Verify that the following occur: – The system calls you and connects you to the voice meeting. – The web meeting room appears. Step 6 Close the web browser and hang up all phones. Step 7 Wait 15 minutes. Step 8 Verify that you can access the meeting recording: a. From a web browser, go to the URL for your Cisco Unified MeetingPlace Express server. b. Use the Find page to search for the test meeting. c. Click the link to the meeting recording, and listen to the meeting. Troubleshooting Tips • If the web meeting room fails to appear, then make sure that you disable pop-up blockers on your computer or web browser. • If you do not receive a call: – A pop-up message may appear with information about why the dialed-out call failed. – Make sure that the phone line is not in use when the system tries to call you. – Make sure that the phone number you enter uses the same format that you would use to dial the phone number from an office phone. For example, if you only need to dial the last 4 digits to reach other office phones, then enter only 4 digits for an office phone. Similarly, if you enter your personal cell phone number, then you might need to include a 9 and the complete telephone number with area code. • For additional troubleshooting help, see the following: – “Troubleshooting and Getting Help” chapter of the User Guide for Cisco Unified MeetingPlace Express. – Troubleshooting Cisco Unified MeetingPlace Express, page 16-1 – Troubleshooting Guide for Cisco Unified MeetingPlace Express Related Topics • Setting Up Your System for Scheduled and Reservationless Meetings—Cisco Unified MeetingPlace Express, page 1-3 • Getting Started in the Cisco Unified MeetingPlace Express Administration Center, page 1-1 Setting Up Your System for Ad Hoc Conferencing— Cisco Unified MeetingPlace Express VT This topic describes the high-level tasks that are required to set up your system for ad hoc conferencing. This topic applies in the following cases: • You have a Cisco Unified MeetingPlace Express VT system. • You have a Cisco Unified MeetingPlace Express system but want to experiment with the ad hoc voice, video, and web conferencing features. Note that license and port restrictions apply. Configuration and Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.2 1-6 OL-11374-01 Chapter 1 Getting Started in the Cisco Unified MeetingPlace Express Administration Center Setting Up Your System for Ad Hoc Conferencing— Cisco Unified MeetingPlace Express VT Note If you instead want to set up your system for scheduled and reservationless meetings, see the “Setting Up Your System for Scheduled and Reservationless Meetings—Cisco Unified MeetingPlace Express” section on page 1-3. Before You Begin • If you want to use your system primarily for ad hoc conferencing, then purchase the Cisco Unified MeetingPlace Express VT product offering • Install Cisco Unified MeetingPlace Express application and test the installation. Instructions are provided in the Installation and Upgrade Guide for Cisco Unified MeetingPlace Express. • If you are not sure what ad hoc conferencing is, see the “Information About Ad Hoc Conferencing” section on page 6-2. Procedure High-Level Task Where to Find Instructions Step 1 Log in to the Administration Center. Logging In For the First Time, page 1-2 Step 2 Change the default passwords for the Admin profile. Changing the Passwords for the Admin Profile, page 1-2 Step 3 Install the adhocsystemsoftware license and other purchased How To Install and Manage Licenses, page 3-5 licenses. (Required to support more than six ad hoc conferencing ports) Step 4 Configure Cisco Unified CallManager as the call-control device for Cisco Unified MeetingPlace Express. Information About Integration With Cisco Unified CallManager, page 7-1 Step 5 Configure Cisco Unified MeetingPlace Express for ad hoc conferencing. Configuring Cisco Unified MeetingPlace Express for Ad Hoc Conferencing, page 6-7 Step 6 Configure Cisco Unified CallManager to add Cisco Unified MeetingPlace Express as a Cisco video conference bridge. Configuring Cisco Unified CallManager to Use Cisco Unified MeetingPlace Express as a Conference Bridge, page 6-8 Step 7 (Optional) Integrate Cisco Unified MeetingPlace Express with Cisco Unified Personal Communicator. How to Integrate With Cisco Unified Personal Communicator, page A-4 Step 8 (Optional) Test that one or more of the following types of ad hoc conferences works with your system setup: See the documentation for the relevant endpoint products and versions, for example: • Cisco Unified Personal Communicator voice, video, and web conversations • Cisco Unified Personal Communicator documentation • Cisco Unified CallManager ad hoc conferences • Cisco Unified IP Phone documentation • Cisco Unified CallManager meet-me conferences • Cisco IP Communicator documentation • Cisco Unified Video Advantage documentation Remember that ad hoc conferences are not initiated from a Cisco Unified MeetingPlace Express end-user interface, but rather through other products. Configuration and Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.2 OL-11374-01 1-7 Chapter 1 Getting Started in the Cisco Unified MeetingPlace Express Administration Center Finding the Latest Updates to This Documentation Troubleshooting Tips • For troubleshooting information, see the Troubleshooting Guide for Cisco Unified MeetingPlace Express. • For help using the voice and video endpoints, refer to the documentation for your specific products, as listed in Step 8. Related Topics • Getting Started in the Cisco Unified MeetingPlace Express Administration Center, page 1-1 • Information About Ad Hoc Conferencing, page 6-2 Finding the Latest Updates to This Documentation The content in this guide is published both on Cisco.com and as online help for the Cisco Unified MeetingPlace Express Administration Center. To see the latest PDF and HTML versions of this document, go to http://www.cisco.com/en/US/products/ps6533/prod_maintenance_guides_list.html. This document is called the Configuration and Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.2. Additional information or corrections to this document may be included in the “Documentation Updates” section of the Cisco Unified MeetingPlace Express release notes at http://www.cisco.com/en/US/products/ps6533/prod_release_notes_list.html. For a complete list of documents for this product, see the Documentation Guide for Cisco Unified MeetingPlace Express at http://www.cisco.com/en/US/products/ps6533/products_documentation_roadmaps_list.html. Related Topics • Getting Started in the Cisco Unified MeetingPlace Express Administration Center, page 1-1 Configuration and Maintenance Guide for Cisco Unified MeetingPlace Express Release 1.2 1-8 OL-11374-01
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