Cisco Prime Infrastructure 3.0.3 Release Notes This document contains the following sections: • Introduction, page 2 • Cisco End User License Agreement, page 2 • System Requirements, page 2 • Installation Guidelines, page 2 • Upgrading from Previous Releases of Cisco Prime Infrastructure, page 6 • Submitting Feedback, page 6 • Prime Infrastructure Licenses, page 6 • Supported Devices, page 7 • New Features and Enhancements, page 7 • Important Notes, page 7 • Open Caveats, page 8 • Resolved Caveats, page 10 • Related Documentation, page 12 • Obtaining Documentation and Submitting a Service Request, page 12 Cisco Systems, Inc. www.cisco.com Introduction Introduction This is the third maintenance release for Cisco Prime Infrastructure 3.0. You can install Cisco Prime Infrastructure 3.0.3 Maintenance Release on the following Cisco Prime Infrastructure servers: • Cisco Prime Infrastructure 3.0 • Cisco Prime Infrastructure 3.0.1 • Cisco Prime Infrastructure 3.0.2 with Prime Infrastructure 3.0 Technology Package • Cisco Prime Infrastructure 3.0.2 without Prime Infrastructure 3.0 Technology Package Cisco End User License Agreement This software is governed by the Cisco End User License Agreement available at the following URL: http://www.cisco.com/c/en/us/td/docs/general/warranty/English/EU1KEN_.html Cisco Prime Infrastructure 3.0 collects anonymous usage data to help improve the product. By using this product, you are providing your consent to collect your usage data. For more information, or to opt out at any time, go to System Settings > General > Help Us Improve. System Requirements For more information on server and web client requirements, see the Understanding System Requirements section in the Cisco Prime Infrastructure 3.0 Quick Start Guide. Installation Guidelines The following sections explain how to install the maintenance release. • Before You Begin Installing the Maintenance Release • Installing the Maintenance Release from Cisco Site • Installing the Maintenance Release from Local Storage • Installing the Maintenance Release in High Availability Mode • Troubleshooting Maintenance Release Installs in High Availability Implementations Cisco Prime Infrastructure 3.0 Technology Package (1.0.3) installation over Cisco Prime Infrastructure 3.0.3 Maintenance Release fails with the below error message: Cisco Prime Infrastructure 3.0.3 Release Notes 2 Installation Guidelines Before You Begin Installing the Maintenance Release Caution Once you install this maintenance release, you cannot un-install or remove it. Since the maintenance release is not removable, it is important to have a way to revert your system to the original version in case hardware or software problems cause the maintenance release installation to fail. To ensure you can do this, take a backup of your system before downloading and installing this UBF maintenance release. To restore the backup of the Prime Infrastructure 3.0, 3.0.1 or 3.0.2 installation, follow these steps: 1. Reinstall Prime Infrastructure 3.0 from an OVA or ISO distribution. 2. Restore the data from the backup that you made before applying the maintenance release 3.0.3 To restore the backup of the Cisco Prime Infrastructure 3.0 Technology Package (1.0.3) installation, follow these steps: 1. Reinstall Prime Infrastructure 3.0 from an OVA or ISO distribution. 2. Install Prime Infrastructure 3.0.2. 3. Install Prime Infrastructure 3.0 Technology Package (1.0.3). 4. Restore the data from the backup that you made before applying the Prime Infrastructure Maintenance Release 3.0.3. Similarly, if you are running Prime Infrastructure 3.0.x in a Virtual Machine (VM) and your organization permits taking VM snapshots, stop Prime Infrastructure and use the VMware client to take a VM snapshot before applying this maintenance release. Store the snapshot in an external storage repository, and restore from the snapshot if the maintenance release installation is unsuccessful. If you are installing this maintenance release as part of a High Availability (HA) implementation, see Before You Begin Setting Up High Availability in the Cisco Prime Infrastructure 3.0 Administration Guide. Installing the Maintenance Release from Cisco Site Make sure that you have completed the recommended preparation steps given in Before You Begin Installing the Maintenance Release. To install Cisco Prime Infrastructure 3.0.3 from the Cisco site, follow these steps: Step 1 Log in to the Prime Infrastructure 3.0 server. Step 2 Choose Administration > Licenses and Software Updates > Software Update. Cisco Prime Infrastructure 3.0.3 Release Notes 3 Installation Guidelines Step 3 Click Download. Step 4 Log in with your cisco.com credentials and click Show Details in the Critical Fixes pane to view the updates. Step 5 Click Download corresponding to the Prime Infrastructure 3.0.3 Maintenance Release file name pi303-10.ubf. A warning message appears as follows: Step 6 Click OK in the warning message. Step 7 Click Install to install the maintenance release. Step 8 Restart the Cisco Prime Infrastructure server as explained in Restarting Prime Infrastructure section in the Cisco Prime Infrastructure 3.0 Administration Guide to complete the installation process. Step 9 You can verify the maintenance release installation from Prime Infrastructure Login under Critical Fixes by hovering your mouse over the version and also by logging into the server and choosing Administration > Software Update. You should see a listing for the maintenance release in the Updates tab, with “Installed” in the Status column. Note We recommend you to take backup immediately after successful installation of Prime Infrastructure 3.0.3. Installing the Maintenance Release from Local Storage Make sure that you have completed the recommended preparation steps given in Before You Begin Installing the Maintenance Release. To install Cisco Prime Infrastructure 3.0.3 from the local storage, follow these steps: Step 1 Download the Prime Infrastructure 3.0.3 Maintenance Release pi303-10.ubf from Home > Products > Cloud and Systems Management > Routing and Switching Management > Network Management Solutions > Prime Infrastructure > Prime Infrastructure 3.0 > Prime Infrastructure Patches-3.0.3 and save the file in your local system. Step 2 Log in to Prime Infrastructure 3.0 server. Step 3 Choose Administration > Licenses and Software Updates > Software Update. Step 4 Click Upload and browse to the location where you have saved the maintenance release file. Click OK to upload the file. Cisco Prime Infrastructure 3.0.3 Release Notes 4 Installation Guidelines Step 5 In the Status of Updates pane, click the Files tab and check whether pi303-10.ubf is listed under FileName column. Step 6 In the Critical Fixes pane, click Install. You will be prompted to manually restart the Prime Infrastructure server. Click Yes for successful installation. Step 7 Restart the server by first executing the ncs stop command and then the ncs start command, as explained in Restarting Prime Infrastructure section in Cisco Prime Infrastructure 3.0 Administration Guide. Step 8 You can verify the maintenance release installation from Prime Infrastructure Login under Critical Fixes in the Installed Updates popup by hovering your mouse over the version and also by logging into the server and choosing Administration > Software Update. You should see a listing for the maintenance release in the Updates tab, with “Installed” in the Status column. Note We recommend you to take backup immediately after successful installation of Prime Infrastructure 3.0.3. Installing the Maintenance Release in High Availability Mode Download the Prime Infrastructure 3.0.3 Maintenance Release pi303-10.ubf from Home > Products > Cloud and Systems Management > Routing and Switching Management > Network Management Solutions > Prime Infrastructure > Prime Infrastructure 3.0 > Prime Infrastructure Patches-3.0.3 and save the file in your local system. To install the downloaded Prime Infrastructure 3.0.3 Maintenance Release pi303-10.ubf in High Availability mode follow the below steps: • Make sure that you have completed the recommended preparation steps given in Before You Begin Installing the Maintenance Release. • If you are setting up a new Prime Infrastructure High Availability (HA) implementation and your new servers are not at the same patch level, seethe Patching New High Availability Servers section in the Cisco Prime Infrastructure 3.0 Administration Guide. • If your current Prime Infrastructure implementation has High Availability (HA) servers that are at the same patch level, you will get the error message given below while installing Cisco Prime Infrastructure Maintenance Release 3.0.3: Cisco Prime Infrastructure 3.0.3 Release Notes 5 Upgrading from Previous Releases of Cisco Prime Infrastructure Troubleshooting Maintenance Release Installs in High Availability Implementations If you are unable to apply this maintenance release in a High Availability (HA) implementation, check whether your network bandwidth, throughput and latency meets the network requirements recommended in Network Throughput Restrictions on HA section in the Cisco Prime Infrastructure 3.0 Administration Guide. In a few cases, continued or intermittent throughput problems can cause a complete failure. If you believe this has occurred, contact Cisco TAC for support. If you are unable to verify that this maintenance release has been successfully installed on a Prime Infrastructure server, or one or both of the servers fails to restart properly after installing the maintenance release, you may need to re-image the server as explained in Before You Begin Installing the Maintenance Release before continuing. In all cases, you can use the backup-logs command on one or both servers to get information on the source of the failure. For more information, see the backup-logs section in the Command Reference Guide for Cisco Prime Infrastructure 3.0. Upgrading from Previous Releases of Cisco Prime Infrastructure For detailed information about upgrading from previous releases of Prime Infrastructure, including the list of versions from which you can upgrade, see the If You Are Upgrading From Previous Releases of Prime Infrastructure section of the Cisco Prime Infrastructure 3.0 Quick Start Guide. Physical Appliance Options Prime Infrastructure 3.0.3 is supported on the Cisco Prime Infrastructure Physical Appliance (Gen 1). For more information on installation, upgrade, and migration from Prime Infrastructure 2.2.x to Prime Infrastructure 3.0.3 Gen 1 Appliance, see the Prime Infrastructure 3.0.3 Generation 1 Upgrade and Migration Guide. Submitting Feedback Your feedback will help us improve the quality of our product. To send your feedback, follow these steps: Step 1 Choose Administration > System Settings > Mail Server Configuration. Step 2 In the Mail Server Configuration, enter the mail server details. Step 3 Click Save to save the configuration settings. Step 4 Choose Help > Help Us Improve Cisco Products. Step 5 In the Help Us Improve Cisco Products, select the Yes, collect data periodically (monthly) option. Step 6 Click OK. Prime Infrastructure Licenses For detailed information on procuring a license for Prime Infrastructure, see the Cisco Prime Infrastructure 3.0 Ordering and Licensing Guide. Cisco Prime Infrastructure 3.0.3 Release Notes 6 Supported Devices Supported Devices To see the list of devices supported in this release of Prime Infrastructure, follow these steps: Step 1 Log in to Prime Infrastructure. Step 2 Switch to the Converged Theme (if applicable). Step 3 Click the question mark icon (Help) at the top right of the. Step 4 Click Supported Devices List. You can also view the Cisco Prime Infrastructure 3.0 Supported Devices list at the following URL: http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-support-tables -list.html For detailed information on the software compatibility for the Cisco wireless devices, see the following URL: http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html For detailed information on Wireless LAN Controller software features that are not configurable in Prime Infrastructure Release 3.0 using the pre-packaged templates, seethe Non-Configurable Features for Wireless LAN Controller Software Releases in the Cisco Prime Infrastructure 3.0 Release Notes. New Features and Enhancements There are no new features in Cisco Prime Infrastructure 3.0.3. Important Notes • In addition to installing Prime Infrastructure 3.0.3 on Prime Infrastructure instances, make sure that you also install Prime Infrastructure 3.0.3 on Prime Operations Center. • Prime Operations Center 3.0.3 manages Prime Infrastructure 3.0.1, 3.0.2 and 3.0.3. You must ensure that Prime Operations Center version is either same or higher than Prime infrastructure Instances version. For more details, see Setting Up Operations Center. • The default AVC templates (AVC-MPLS, AVC-Internet, AVC-InetMPLS) are not editable in the IWAN workflow. You can edit or customize the default AVC templates in the design phase prior to deploying it in IWAN workflow. To design a customized AVC template in the IWAN workflow, do the following: – Go to Configuration > Features and Technologies > Feature Templates > IWAN > AVC. – Customize the template and save it as a new template. – Go to Services > Network Services > IWAN and chose this new template. For more details on editing or customizing the templates, see Using Templates to Configure Devices in Cisco Prime Infrastructure 3.0 user guide. Cisco Prime Infrastructure 3.0.3 Release Notes 7 Open Caveats • While deploying software images to devices from Inventory > Device Management > Software Images, the Distribute Image dialog box opens if you click the Distribute Image button. The Distribute Image dialog box fails to launch again if you click the Close icon at the top right corner of the Distribute Image dialog box. Refresh or reload the to launch the Distribute Image dialog box. You can avoid this issue, by clicking the Cancel button instead of the Close icon at the top right corner of the Distribute Image dialog box. Open Caveats Table 1 lists the Open Caveats in Cisco Prime Infrastructure Release 3.0.3. Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the open caveats using the Bug Search Tool. Table 1 Open Caveats Identifier Description CSCul06347 While viewing client details, there are discrepancies in the VLAN ID and association ID, and clients statistics data is not shown in Operations Center. CSCur85763 Configuring the 802.11ac Radio status from the Lightweight AP template on AP 3600 with RM3000AC module shows the result as “Not Applicable.” CSCur98575 Controller names are missing in the Mobility Configuration for IPV6 group members. CSCus16647 Need to enhance manual SPT algorithm to handle trunk port discovery cases CSCut74934 Discrepancy between EOS dates displayed in Prime Infrastructure 3.0 PSIRT and EOS reports when compared with the dates on cisco.com. CSCuu39610 Wireless deployed devices are not displayed with group name. CSCuu48907 Sysname under Neighbors in 360 view for all devices is N/A. CSCuu76741 Even when a virtual domain is associated to a user, it can be deleted in the Virtual Domain. CSCuu78178 When using Plug and Play, if you define a configuration template with an SSH configuration, Plug and Play might fail with an error message. CSCuu78607 You cannot filter port groups according to speed rules you specified. CSCuu88416 In Operations Center, quick search of IPv6 for Clients and Users does not work. CSCuv03706 Health Monitor displays an error indicated the data replication operation failed abnormally. CSCuv19388 Double quotes value check are not accepted for audit if custom policies are created with “condition and actions” value field. CSCuv20792 Wireless Clients might not be found if the Wireless Client filter is narrowed down to a specific client username or MAC address. CSCuv26646 Alarms generated from MSE during MSE High Availability failover and failback are not sent as email notifications. CSCuv34539 Filtering doesn't work on compliance jobs. CSCuv34934 Inventory collection displays partial collection failure for particular devices. CSCuv40246 When verifying the credentials for NAM, verification fails even when specifying the correct credentials. CSCuv62585 Creating a policy with multiple lines in the Condition Details field results in a “Policy did not compile successfully” error. CSCuv63120 Primary server start-up takes 40 minutes and startup time-out occurs after 30 minutes. Cisco Prime Infrastructure 3.0.3 Release Notes 8 Open Caveats Table 1 Open Caveats (continued) Identifier Description CSCuv64263 UDF values specific to device are not seen under wireless controllers. CSCuv64930 Most recent cache (Alarm/Events/Syslog) and custom traps are not preserved in Secondary server after failover. CSCuv64965 You cannot create a virtual domain in Operations Center using the results from Search. CSCuv66430 Unable to expand location group in Virtual Domain. CSCuv69018 Japanese characters are not allowed in Configuration Template Name field. CSCuv69056 When you deselect 1,000 devices in the software image distribution, the process can take up to two minutes and might hang. CSCuv84412 Unreachable AP count shows as 0 after failback in operational AP count dashboard. CSCuv85543 Product Audit System (PAS) job is sometimes not created. CSCuv87011 Secondary Health Monitor Event shows “failed to start Prime Infrastructure services.” CSCuv89651 Support Request Settings are not retained after upgrade. CSCuv04463 Adding a device through SNMP v1 will get into collection failure in Prime Infrastructure 3.0. CSCuw26539 Device type for 1830 Mobility Express AP is shown as Aironet. CSCuw79651 PKI certificate is failing on Branch device of IWAN. CSCuw75109 Revoke & re-adding of PKI certificate is not working in IWAN. CSCuw83644 PnP Bulk Import status in job dashboard is showing failure. Cisco Prime Infrastructure 3.0.3 Release Notes 9 Resolved Caveats Resolved Caveats Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the resolved caveats using the Bug Search Tool. Table 2 Resolved Caveats Identifier Description CSCuo89119 Prime Infrastructure incorrectly marked switchport link down as WLC link down. CSCuv61354 An API vulnerability in Cisco Prime Infrastructure may allow an authenticated, remote attacker to perform privilege escalation. CSCuv72556 Alarm severity configuration settings are not retained after restore or upgrade or restart. CSCuv95636 SiteQuery needs to be optimized. CSCuw03108 Server slowdown due to Lucene search. CSCuw11875 Server slowness and HTTP threads are blocked in saveTelemetryEvent. CSCuw16050 Unable to access the wireless security due to permission denial. CSCuw38628 Unable to import/add device via API with IP address and credential profile. CSCuw42027 Prime Infrastructure shows a different AP interface status which is not in sync with WLC. CSCuw46100 Virtual domain filtering is broken for WlanControllerDetails API resource. CSCuw83905 SSO should attempt to use host name in browser URL if it is FQDN. CSCuw85756 Alarms are not generated for wireless AP Count and WLC memory utilization. CSCuw87956 In PFR monitoring, site stamping does not occur for devices in non-leaf nodes. CSCuw98540 Prime Infrastructure 3.0 server slowness due to large number of incoming alerts. CSCuw99826 Prime Infrastructure 2.2.x and 3.x backup fails on symlinked repository. CSCux04502 In PFR Monitoring, tunnel interface is swapped for single router branch. CSCux04654 SAX parsing issue on system policy. CSCux07633 Incorrect alarm severity in Prime Infrastructure 2.2. CSCux09053 Searching APs using its MAC addresses does not work in OpCenter. CSCux09338 Validation error in a single policy with a single rule 3 conditions/actions. CSCux10870 Inventory details API resource is not showing all UDIs for a stackable switch. CSCux12372 Prime Infrastructure 2.2 RF stats API is taking long time to load the results. CSCux16405 Topology drawing intermittent issues and inconsistent NetFlow in PFR Monitoring. CSCux18750 AP selection checkbox is not working properly. CSCux31626 Incorrect link down alarm is shown in Topology. CSCux33766 Network Summary dashboard does not display any data for WAN Link Health Alarm Summary Ribbon. CSCux40484 op/trapReceiverService/receiver-PUT API shows error for SNMP v2. CSCux41720 Need to provide updated PAS profile DB via tech-pack. CSCux52515 Access ports are incorrectly grouped under Link ports. CSCux33603 Need to cleanup script for execute backup and restore in Prime Infrastructure 3.0 CSCuv60075 In Classic View, all the users are able to see switches in all virtual domains. Cisco Prime Infrastructure 3.0.3 Release Notes 10 Resolved Caveats Table 2 Resolved Caveats (continued) CSCuw89643 Need to modify the checked-in tacacs template for post PnP. CSCux01582 Displays blank on navigating to Admin dashboard page. CSCux32306 Clicking on exclamation mark shows indefinite loading. CSCux33031 3700 AP and 3800 AP DP Support CSCux39768 Interface Capacity Report showing duplicate records for CAT 6K device. CSCux55890 Prime Infrastructure 3.0 devices remain unmanaged SNMP failed status after patch 3.0.2. CSCux76516 In Prime Infrastructure 3.0.2, options are not found in Site Maps page. CSCuv53384 Prime Infrastructure 2.2 needs to accept SHA2 key from MSE 8.0 in HA mode. CSCuv72380 Scheduled configuration task to download software mishandles WLC reset. CSCuv79945 After deploying AAA template to the devices, COMMON-1 error occurs. CSCuw18290 Prime Infrastructure 2.2.2 does not apply credentials using different profile on the devices. CSCuw35627 Few CLI is not configurable. CSCuw42009 Northbound notification is not reliable. CSCuw52096 In Prime Infrastructure 3.0, the newly added custom prompts are not used for inventory due to CLI credential failure. CSCuw53321 Monitoring policy fails when there are more than 500 devices in a group. CSCuw97892 Unable to delete Scheduled Configuration task if it is in Reboot Pending state. CSCux15471 Undesired Debug Loop that causes Java OOM Server Crash. CSCux21450 Unable to show multiple memory data in one performance graph in Prime Infrastructure 3.0.1. CSCux33344 Editing Flex connect template causes audit mismatch for the controller. CSCux39337 Prime Infrastructure WLC inventory tasks takes long time to run. CSCux42377 In Prime Infrastructure 2.2.x, Alarm table is pruned by rows and not by partition drop, which results in occupying TS-EVENTS space. CSCux50476 Chart keeps loading in Top N WAN Interface dashlet utilization quick view. CSCux60486 Prime Infrastructure 2.2.3 + Data Center Technology Package + Converged Access Technology Package back up restore on Prime Infrastructure 3.0 + 3.0.2 + Prime Infrastructure 3.0 Technology Package fails. CSCux60885 Restore on top of 3.X Technology Package is not supported except same version restore. CSCut62519 Fails to collect feature NgwcAclConfig reports for 3850/3650 in Prime Infrastructure 2.2. CSCuv70191 Issue in Virtual Domain table dialog. CSCuw62920 Prime Infrastructure RRM Reason bit mapping is mismatched with WLCs using Big Endian. CSCuw94804 Incorrect AP count on Prime Infrastructure 3.1-TP2-1.0.11. CSCux80273 Prime Infrastructure gives collection failure for WLC (GRT entries are not created). CSCux83670 Software updates keeps loading in OpCenter server. CSCuy13640 Re enable of SSO not necessary after upgrade for fallback to local. CSCuw47964 Prime Infrastructure 3.0 shows higher or 100% Memory Utilization for WLC 5520/8540. CSCus06590 AP utilization report ran out of heap memory and is not responding. CSCuy05937 AP disassociated alarms does not get cleared even when AP gets associated with the controller. CSCuy08524 Wireless device does not sync on a Prime Infrastructure 3.0.0 server due to PnP NPE. Cisco Prime Infrastructure 3.0.3 Release Notes 11 Related Documentation Table 2 Resolved Caveats (continued) CSCuy14199 Unable to delete users from FlexConnect AP Groups template. CSCuv71166 In Wlan templates, upon pushing out a new SSID, sleeping client option is not enabled. CSCuw45617 Failback does not occur when UNDOTBS2 active secondary server and primary server is down. CSCuy20885 Device Reachability Status shows No data Available for unassigned devices. CSCux84289 Prime Infrastructure Operation Center displays AP data for Access Points Off page. CSCuv66430 Unable to expand location group in Virtual Domain. CSCuw03192 Cisco Prime Infrastructure Remote Code Execution Vulnerability. CSCuy28245 AP Alarms not clearing once AP come back on line. CSCuy53425 Unable to perform Bulk import and add device operation. CSCuy20223 Topology services connections are not shown for Meraki devices in Prime Infrastructure 3.x. CSCuy39241 Top N WAN Interface Utilization dashlet cross-launch does not show accurate data. Related Documentation You can access additional Cisco Prime Infrastructure documentation at: http://www.cisco.com/en/US/products/ps12239/tsd_products_support_series_home.html Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html. Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service. This document is to be used in conjunction with the documents listed in the “Related Documentation” section. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. © 2012-2015 Cisco Systems, Inc. All rights reserved. Cisco Prime Infrastructure 3.0.3 Release Notes 12
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