Cisco Prime Infrastructure 3.0.1 Release Notes This document contains the following sections: • Introduction, page 2 • Cisco End User License Agreement, page 2 • System Requirements, page 2 • Installation Guidelines, page 2 • Upgrading from Previous Releases of Cisco Prime Infrastructure, page 5 • Submitting Feedback, page 5 • Prime Infrastructure Licenses, page 5 • Supported Devices, page 6 • New Features and Enhancements, page 7 • Important Notes, page 7 • Open Caveats, page 8 • Resolved Caveats, page 9 • Related Documentation, page 12 • Obtaining Documentation and Submitting a Service Request, page 12 Cisco Systems, Inc. www.cisco.com Introduction Introduction This is the first maintenance release for Cisco Prime Infrastructure 3.0. You can install Cisco Prime Infrastructure 3.0.1 Maintenance Release on a server running the Cisco Prime Infrastructure, version 3.0. Cisco End User License Agreement This software is governed by the Cisco End User License Agreement available at the following URL: http://www.cisco.com/c/en/us/td/docs/general/warranty/English/EU1KEN_.html Cisco Prime Infrastructure 3.0 collects anonymous usage data to help improve the product. By using this product, you are providing your consent to collect your usage data. For more information, or to opt out at any time, go to System Settings > General > Help Us Improve. System Requirements For more information on server and web client requirements, see the Understanding System Requirements section in the Cisco Prime Infrastructure 3.0 Quick Start Guide. Installation Guidelines The following sections explain how to install the maintenance release. • Before You Begin Installing the Maintenance Release • Installing the Maintenance Release from Cisco Site • Installing the Maintenance Release from Local Storage • Installing the Maintenance Release in High Availability Mode • Troubleshooting Maintenance Release Installs in High Availability Implementations Before You Begin Installing the Maintenance Release Caution Once you install this maintenance release, you cannot un-install or remove it. Since the maintenance release is not removable, it is important to have a way to revert your system to the original version in case hardware or software problems cause the maintenance release installation to fail. To ensure you can do this, take a backup of your system before downloading and installing this UBF maintenance release. To revert to the original Prime Infrastructure 3.0 installation, follow these steps: 1. Reinstall Prime Infrastructure 3.0 from an OVA or ISO distribution. 2. Restore the data from the backup that you made before applying the maintenance release 3.0.1 Cisco Prime Infrastructure 3.0.1 Release Notes 2 Installation Guidelines Similarly, if you are running Prime Infrastructure 3.0 in a Virtual Machine (VM) and your organization permits taking VM snapshots, stop Prime Infrastructure and use the VMware client to take a VM snapshot before applying this maintenance release. Store the snapshot in an external storage repository, and restore from the snapshot if the maintenance release installation is unsuccessful. If you are installing this maintenance release as part of a High Availability (HA) implementation, you will want to ensure that the network links between the two servers provide maximum bandwidth (at least 100 Mbits/sec) and low latency (less than 20 milliseconds) throughout the maintenance release installation. Installing the Maintenance Release from Cisco Site Make sure that you have completed the recommended preparation steps given in Before You Begin Installing the Maintenance Release. To install Cisco Prime Infrastructure 3.0.1 from the Cisco site, follow these steps: Step 1 Log in to the Prime Infrastructure 3.0 server. Step 2 Choose Administration > Licenses and Software Updates > Software Update. Step 3 Click Download. Step 4 Log in with your cisco.com credentials and click Show Details in the Critical Fixes pane to view the updates. Step 5 Click Download corresponding to the Prime Infrastructure 3.0.1 Maintenance Release file name pi301-26.ubf. Step 6 Click Install to install the maintenance release. Step 7 Restart the Cisco Prime Infrastructure server as explained in Restarting Prime Infrastructure section in the Cisco Prime Infrastructure 3.0 Administration Guide to complete the installation process. Step 8 You can verify the maintenance release installation from Prime Infrastructure Login page under Critical Fixes by hovering your mouse over the version and also by logging into the server and choosing Administration > Software Update. You should see a listing for the maintenance release in the Updates tab, with “Installed” in the Status column. Note We recommend you to take backup immediately after successful installation of Prime Infrastructure 3.0.1. Installing the Maintenance Release from Local Storage Make sure that you have completed the recommended preparation steps given in Before You Begin Installing the Maintenance Release. To install Cisco Prime Infrastructure 3.0.1 from the local storage, follow these steps: Step 1 Download the Prime Infrastructure 3.0.1 Maintenance Release pi301-26.ubf from Home > Products > Cloud and Systems Management > Routing and Switching Management > Network Management Solutions > Prime Infrastructure > Prime Infrastructure 3.0 > Prime Infrastructure Patches-3.0.1 and save the file in your local storage. Cisco Prime Infrastructure 3.0.1 Release Notes 3 Installation Guidelines Step 2 Log in to Prime Infrastructure 3.0 server. Step 3 Choose Administration > Licenses and Software Updates > Software Update. Step 4 Click Upload and browse to the location where you have saved the maintenance release file. Click OK to upload the file. Step 5 In the Status of Updates pane, click the Files tab and check whether pi301-26.ubf. is listed under FileName column. Step 6 In the Critical Fixes pane, click Install. You will be prompted to manually restart the Prime Infrastructure server. Click Yes for successful installation. Step 7 Restart the server by first executing the ncs stop command and then the ncs start command, as explained in Restarting Prime Infrastructure section in Cisco Prime Infrastructure 3.0 Administration Guide. Step 8 You can verify the maintenance release installation from Prime Infrastructure Login page under Critical Fixes in the Installed Updates popup by hovering your mouse over the version and also by logging into the server and choosing Administration > Software Update. You should see a listing for the maintenance release in the Updates tab, with “Installed” in the Status column. Note We recommend you to take backup immediately after successful installation of Prime Infrastructure 3.0.1. Installing the Maintenance Release in High Availability Mode Download the Prime Infrastructure 3.0.1 Maintenance Release pi301-26.ubf from Home > Products > Cloud and Systems Management > Routing and Switching Management > Network Management Solutions > Prime Infrastructure > Prime Infrastructure 3.0 > Prime Infrastructure Patches-3.0.1 and save the file in your local storage. To install the downloaded Prime Infrastructure 3.0.1 Maintenance Release pi301-26.ubf in High Availability mode follow the below steps: • Make sure that you have completed the recommended preparation steps given in Before You Begin Installing the Maintenance Release. • If your current Prime Infrastructure implementation has High Availability (HA) servers that are not at the same patch level, seethe Patching Paired High Availability Servers section in the Cisco Prime Infrastructure 3.0 Administration Guide. • If you are setting up a new Prime Infrastructure High Availability (HA) implementation and your new servers are not at the same patch level, seethe Patching New High Availability Servers section in the Cisco Prime Infrastructure 3.0 Administration Guide. Troubleshooting Maintenance Release Installs in High Availability Implementations Users who apply this maintenance release in a High Availability (HA) implementation may experience difficulties if the network links between the two servers offer low bandwidth (less than 100 Mbps) and high latency (greater than 20 ms). In particular, this kind of low throughput can cause the post-maintenance release restart and re-registration to take far longer than normal. In most cases, simply waiting longer will fix the problem with no intervention. In a few cases, continued or intermittent throughput problems can cause a complete failure. If you believe this has occurred, contact Cisco TAC for support. Cisco Prime Infrastructure 3.0.1 Release Notes 4 Upgrading from Previous Releases of Cisco Prime Infrastructure If you are unable to verify that this maintenance release has been successfully installed on a Prime Infrastructure server, or one or both of the servers fails to restart properly after installing the maintenance release, you may need to re-image the server as explained in Before You Begin Installing the Maintenance Release before continuing. In all cases, you can use the backup-logs command on one or both servers to get information on the source of the failure. For more information, see the backup-logs section in the Command Reference Guide for Cisco Prime Infrastructure 3.0. Upgrading from Previous Releases of Cisco Prime Infrastructure For detailed information about upgrading from previous releases of Prime Infrastructure, including the list of versions from which you can upgrade, see the If You Are Upgrading From Previous Releases of Prime Infrastructure section of the Cisco Prime Infrastructure 3.0 Quick Start Guide. Submitting Feedback Your feedback will help us improve the quality of our product. To send your feedback, follow these steps: Step 1 Choose Administration > System Settings > Mail Server Configuration. Step 2 In the Mail Server Configuration page, enter the mail server details. Step 3 Click Save to save the configuration settings. Step 4 Choose Help > Help Us Improve Cisco Products. Step 5 In the Help Us Improve Cisco Products page, select the Yes, collect data periodically (monthly) option. Step 6 Click OK. Prime Infrastructure Licenses For detailed information on procuring a license for Prime Infrastructure, see the Cisco Prime Infrastructure 3.0 Ordering and Licensing Guide. Cisco Prime Infrastructure 3.0.1 Release Notes 5 Supported Devices Supported Devices To see the list of devices supported in this release of Prime Infrastructure, follow these steps: Step 1 Log in to Prime Infrastructure. Step 2 Switch to the Converged Theme (if applicable). Step 3 Click the question mark icon (Help) at the top right of the page. Step 4 Click Supported Devices List. You can also view the Cisco Prime Infrastructure 3.0 Supported Devices list at the following URL: http://www.cisco.com/c/en/us/support/cloud-systems-management/prime-infrastructure/products-device-support-tables -list.html For detailed information on the software compatibility for the Cisco wireless devices, see the following URL: http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html For detailed information on Wireless LAN Controller software features that are not configurable in Prime Infrastructure Release 3.0 using the pre-packaged templates, seethe Non-Configurable Features for Wireless LAN Controller Software Releases in the Cisco Prime Infrastructure 3.0 Release Notes. Cisco Prime Infrastructure 3.0.1 Release Notes 6 New Features and Enhancements New Features and Enhancements The following features are supported in Cisco Prime Infrastructure 3.0.1. Cisco Mobility Express Wireless Network Solution The Cisco Mobility Express wireless network solution provides a virtual wireless LAN controller functionality which is currently bundled into the Cisco Aironet 1850 and 1830 series access points. This functionality provides a simplified Wi-Fi architecture with enterprise-level WLAN capability to small and medium deployments. In the Cisco Mobility Express wireless network solution, one of the APs running the Cisco Mobility Express wireless controller, is designated as the master AP and the other APs associated to the master AP, are referred as subordinate APs. The master AP operates as a wireless LAN controller, to manage and control the subordinate APs, and also operates as an access point to serve clients. The subordinate APs operate as normal Lightweight Access Points to serve the clients. Supported and Unsupported Mobility Express Features Prime Infrastructure supports the following Mobility Express features: • Scalability – Up to 25 APs. – Up to 16 WLANs. • Connection Mode—FlexConnect. • Only default FlexConnect groups are allowed. • High Availability and Redundancy—Built-in redundancy mechanism to self-select a Master AP and to select a new AP as Master in case of a failure. An information event is generated upon failover. • Configuration Archive. • Configuration and templates supported by Prime Infrastructure. Prime Infrastructure does not support the following Mobility Express features: • LyncSDN • IPv6 Support • SWIM • AP groups including default AP groups • Application Visibility and Control (AVC)—Limited HTTP, with only Application Visibility and not Control. Important Notes • In addition to installing Prime Infrastructure 3.0.1 on Prime Infrastructure instances, make sure that you also install Prime Infrastructure 3.0.1 on Prime Operations Center. • Prime Operations Center 3.0.1 manages Prime Infrastructure 3.0 and 3.0.1. You must ensure that Prime Operations Center version is either same or higher than Prime infrastructure Instances version. For more details, see Setting Up Operations Center. • Install Plug and Play gateway before installing Prime Infrastructure 3.0.1 Cisco Prime Infrastructure 3.0.1 Release Notes 7 Open Caveats Open Caveats Table 1 lists the Open Caveats in Cisco Prime Infrastructure Release 3.0.1. Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the open caveats using the Bug Search Tool. Table 1 Open Caveats Identifier Description CSCul06347 While viewing client details, there are discrepancies in the VLAN ID and association ID, and clients statistics data is not shown in Operations Center. CSCur85763 Configuring the 802.11ac Radio status from the Lightweight AP template on AP 3600 with RM3000AC module shows the result as “Not Applicable.” CSCur98575 Controller names are missing in the Mobility Configuration page for IPV6 group members. CSCus16647 Need to enhance manual SPT algorithm to handle trunk port discovery cases CSCut74934 Discrepancy between EOS dates displayed in Prime Infrastructure 3.0 PSIRT and EOS reports when compared with the dates on cisco.com. CSCuu39610 Wireless deployed devices are not displayed with group name. CSCuu48907 Sysname under Neighbors in 360 view for all devices is N/A. CSCuu76741 Even when a virtual domain is associated to a user, it can be deleted in the Virtual Domain page. CSCuu78178 When using Plug and Play, if you define a configuration template with an SSH configuration, Plug and Play might fail with an error message. CSCuu78607 You cannot filter port groups according to speed rules you specified. CSCuu88416 In Operations Center, quick search of IPv6 for Clients and Users does not work. CSCuv03706 Health Monitor page displays an error indicated the data replication operation failed abnormally. CSCuv19388 Double quotes value check are not accepted for audit if custom policies are created with “condition and actions” value field. CSCuv20792 Wireless Clients might not be found if the Wireless Client filter is narrowed down to a specific client username or MAC address. CSCuv26646 Alarms generated from MSE during MSE High Availability failover and failback are not sent as email notifications. CSCuv34539 Filtering doesn't work on compliance jobs. CSCuv34934 Inventory collection displays partial collection failure for particular devices. CSCuv40246 When verifying the credentials for NAM, verification fails even when specifying the correct credentials. CSCuv42850 When a configuration template that has a TACACS configuration is used as a configuration template in a Plug and Play profile in APIC-EM mode, an error message appears. CSCuv62585 Creating a policy with multiple lines in the Condition Details field results in a “Policy did not compile successfully” error. CSCuv63120 Primary server start-up takes 40 minutes and startup time-out occurs after 30 minutes. CSCuv64263 UDF values specific to device are not seen under wireless controllers. CSCuv64930 Most recent cache (Alarm/Events/Syslog) and custom traps are not preserved in Secondary server after failover. CSCuv64965 You cannot create a virtual domain in Operations Center using the results from Search. Cisco Prime Infrastructure 3.0.1 Release Notes 8 Resolved Caveats Table 1 Open Caveats (continued) Identifier Description CSCuv66430 Unable to expand location group in Virtual Domain page. CSCuv69018 Japanese characters are not allowed in Configuration Template Name field. CSCuv69056 When you deselect 1,000 devices in the software image distribution page, the process can take up to two minutes and might hang. CSCuv84412 Unreachable AP count shows as 0 after failback in operational AP count dashboard. CSCuv85543 Product Audit System (PAS) job is sometimes not created. CSCuv87011 Secondary Health Monitor Event shows “failed to start Prime Infrastructure services.” CSCuv89651 Support Request Settings are not retained after upgrade. CSCuv93544 Upgrade stage 4: “UtilSession failed” message is displayed. CSCuv04463 Adding a device through SNMP v1 will get into collection failure in Prime Infrastructure 3.0. CSCuw50782 AVC capable devices and other menus are not listed in Interface configuration page. CSCuw26539 Device type for 1830 Mobility Express AP is shown as Aironet. Resolved Caveats Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the resolved caveats using the Bug Search Tool. Table 2 Resolved Caveats Identifier Description CSCur20012 After successfully duplicating a group, re-parented duplicate group selection is failed. CSCur59104 Grouping clause supported on Aggregated table data. CSCus73366 Unable to synchronize WLC devices due to snmp_transport in credential table. CSCus85944 Prime Infrastructure 2.2 fails to restore Prime Infrastructure 1.4 backup. CSCuu34991 Prime Infrastructure 2.2.1 user defined and system defined jobs remain in scheduled state and do not run. CSCuu78421 Application search text box is not working properly. CSCuu84825 Matrix Laboratory (MATLAB) process is down during process startup. CSCuv18765 Issues in add device process for the initial hours after APs and clients discovery. CSCuv27699 Issues in deleting running status in PnP. CSCuv34867 Need to add Cisco Mobility Express support on Prime Infrastructure. CSCuv35064 Search by “guest users” in global search field displays a blank page. CSCuv43619 ifmGrouping REST API displays “500 Internal Server Error” status. CSCuv47484 Interface Tx and Rx Utilization dashlet screen is not scaling. CSCuv50157 Unable to perform bulk operation in severity configuration and alarm auto clear. CSCuv53569 Inventory collection fails for WLC devices using IPv6. CSCuv57487 Focus device is not highlighted in N Hop topology view. Cisco Prime Infrastructure 3.0.1 Release Notes 9 Resolved Caveats Table 2 Resolved Caveats (continued) Identifier Description CSCuv57620 Login slows down due to eight Sync up calls. CSCuv58006 Need to enable Site selection as a part of IWAN PfR workflow. CSCuv61520 WLC in configuration group with auditing and enforcement is not auditing. CSCuv62282 Controller status and ICMP Reachability Metric Dashlet Count mismatch. CSCuv62461 Country codes in General-802.11 config is not sorted. CSCuv67250 Scroll bar end is not visible for run and show commands in troubleshoot option. CSCuv67288 In Alarms and events page, clicking the Device Type link in list view shows navigation issue. CSCuv67410 While deploying AVC profile on all the controllers using a template, few protocols are not available. CSCuv69894 Topology uses wrong device type icon for EtherSwitch modules. CSCuv71501 API collection filtering is not working properly for Inventory Details API. CSCuv71621 Report criteria and report period is not retained for saved reports before upgrade or restore. CSCuv73432 Breadcrumb is not proper in background task. CSCuv75555 Cancel operation is not responding for invalid Credential Profile alert message. CSCuv76754 Need to add resize option and additional width to group selection page during report template definition. CSCuv78439 The device interfaces are swapped in the link details action panel. CSCuv79274 After navigating to the discovery source list view using global search in compute devices, the data is not displayed. CSCuv81119 Out of memory issue. CSCuv81769 ISE filter displays clients that are moved to non-ISE WLAN as “Clients known by ISE”. CSCuv82920 Unable to set severity configuration and alarm auto clear duration due to disabled mode. CSCuv84831 RSSI value is displayed in dbm in client statistics. CSCuv87859 Copy Right Information is not standardized between Primary, Secondary, OpCenter, and SSO login pages. CSCuv89101 Device that are added in inventory via PnP and deleted from Inventory, are added back after 1-2 hrs. CSCuv89399 Pre-shared field is displayed in CSV when DMVPN custom template is created and using in IWAN. CSCuv89620 PSIRT and EoX reports are generated for non-root domain, even though the network devices are not mapped to non-root domain. CSCuv89853 Diagnostic URL for troubleshooting topology link discovery is missing. CSCuv90451 Configuration is copying from device running-config to device startup-config even without selecting checkbox in IWAN. CSCuv90901 Export of site maps is not working. CSCuv93030 Creating or editing Flexconnect AP Group template fails if VLAN support is disabled and WLC device version is 8.1. CSCuv93075 The server is not responding on Firefox browser after logging in. CSCuv93099 AP config is not saved when “override vlan on AP” is enabled in flexconnect group. CSCuv93754 Prime Infrastructure is not reporting AP channel changes specific to RRM monitoring. CSCuv95331 After failover, device count and license count are not updated in the secondary server. Cisco Prime Infrastructure 3.0.1 Release Notes 10 Resolved Caveats Table 2 Resolved Caveats (continued) Identifier Description CSCuv97607 If the netflow template configured on the device does not match the output interface, usage data is not displayed in Top N Clients dashlet. CSCuv99563 The data is not displayed in RTP Conversation dashlet. CSCuw01536 The metrics dashboard displays incorrect optical alarm summary count. CSCuw01657 Acknowledged alarms are displayed in topology. CSCuw02510 Support case login dialog is not working in Alarm cross launch page from Alarm slider. CSCuw02993 Data cleanup task is running for long hours (20 hrs) in scale pro server. CSCuw03265 Need to add serial number of SFPs in Wired Detailed Device Inventory reports. CSCuw03401 Intermittent HTTP 500 Error from Radios and RadioDetails API. CSCuw03699 Need to add help text message “This is RW SNMP community string” in PnP profile. CSCuw03703 Need to display provisioning profiles in pending status in PnP status page. CSCuw03710 Need to add a text message “Not providing Telnet/SSH credentials may result in partial collection of inventory data” in the add or edit Telnet/SSH dialog. CSCuw05447 Empty report files are created at /opt/CSCOncs for each report run. CSCuw09444 Need to update the error message while deleting a PnP profile associated with the device. CSCuw09555 Assurance stored procedure is not writing to LT tables. CSCuw10291 Compliance audit fails due to automatic device deletion and cache issue. CSCuw10819 Need to display an appropriate error message when VLAN support is enabled\disabled while creating a LWAP template. CSCuw10834 Unable to add radius servers from flexconnect group config page. CSCuw10840 Clicking ‘save’ multiple times in flexconnect AP group config clears and disables the ‘vlan support' and 'override vlan on ap’ fields. CSCuw10845 Unable to save WLAN-ACL mappings and Policy ACL in AP configuration page. CSCuw11388 Alarm configured with auto clear setting is generated after every one hour. CSCuw11875 User Interface is slow and http threads are blocked in saveTelemetryEvent. CSCuw12080 When navigating to applications tab in performance from TOP N application dashlet, drill down displays “undefined”value. CSCuw12832 In Prime Infrastructure 3.0, MAPS file import fails to create floors with AP1000. CSCuw16233 Unable to navigate to Report Launch pad when selecting report from left hand side accordion menu. CSCuw17512 Need to display 11 sub-reports for each device for Wired Detailed Device inventory. CSCuw17532 Need to create script for deleting temporary files created while startup. CSCuw27270 Performance graphs sometimes fails to restore and load. CSCuw30816 Wireless controllers inventory collection adds the link from AP to controller linearly. Cisco Prime Infrastructure 3.0.1 Release Notes 11 Related Documentation Related Documentation You can access additional Cisco Prime Infrastructure documentation at: http://www.cisco.com/en/US/products/ps12239/tsd_products_support_series_home.html Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html. Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service. This document is to be used in conjunction with the documents listed in the “Related Documentation” section. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. © 2012-2015 Cisco Systems, Inc. All rights reserved. Cisco Prime Infrastructure 3.0.1 Release Notes 12
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