Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 This Readme provides information on installing and upgrading, new feature and enhancements, and open caveats in Data Center technology package. This document contains the following sections: • System Requirements • Data Center Technology Package Installation • New Feature and Enhancements • Open Caveats • Related Documentation • Obtaining Documentation and Submitting a Service Request System Requirements Install the Data Center Technology Package on a server running the Cisco Prime Infrastructure, version 2.2.3. If you are using Cisco Prime Infrastructure 2.2, apply the Cisco Prime Infrastructure 2.2.3 Maintenance Release before applying the Data Center Technology Package. You can download the Cisco Prime Infrastructure 2.2.3 Maintenance Release from Home > Products > Cloud and Systems Management > Routing and Switching Management > Network Management Solutions > Prime Infrastructure > Prime Infrastructure 2.2 > Prime Infrastructure Patches-2.2.3. For more information on server and web client requirements, see the Understanding System Requirements section of the Cisco Prime Infrastructure 2.2 Quick Start Guide. Cisco Systems, Inc. www.cisco.com Data Center Technology Package Installation Data Center Technology Package Installation Installation of Prime Infrastructure 2.2.3 is a pre-requisite for installing Data Center Technology Package 1.0.1. Datacenter Technology Package 1.0.1 cannot be installed on any previous versions of same technology package. Datacenter Technology Package 1.0.1 supports the following installation scenarios: Note • Prime Infrastructure 2.2 -> Prime Infrastructure 2.2.1 -> Prime Infrastructure 2.2.2 -> Prime Infrastructure 2.2.3 -> Data Center Technology Package 1.0.1. • Prime Infrastructure 2.2 -> Prime Infrastructure 2.2.3 -> Data Center Technology Package 1.0.1. • Prime Infrastructure 2.2 -> Prime Infrastructure 2.2.1 -> Wireless Technology Package 1.0.0 -> Prime Infrastructure 2.2.2 -> Prime Infrastructure 2.2.3 -> Data Center Technology Package 1.0.1. • Prime Infrastructure 2.2 -> Prime Infrastructure 2.2.1 -> Prime Infrastructure 2.2.2 -> Prime Infrastructure 2.2.3 -> Wireless Technology Package 1.0.1-> Data Center Technology Package 1.0.1. • Prime Infrastructure 2.2 -> Prime Infrastructure 2.2.3 -> Wireless Technology Package 1.0.1 -> Data Center Technology Package 1.0.1. For any additional device package and dependent UBF, refer the respective Release Notes. The following sections explain how to install the Technology Package. • Before You Begin Installing the Data Center Technology Package • Installing the Data Center Technology Package from Cisco Site • Installing the Data Center Technology Package from Local Storage • Installing the Technology Package in High Availability Mode • Troubleshooting Package Installation in High Availability Implementations Before You Begin Installing the Data Center Technology Package Caution Once you install this package, you cannot uninstall or remove it. Since the package is not removable, it is important to have a way to revert your system to the original version in case hardware or software problems cause the package installation to fail. To ensure you can do this, take a backup of your system before downloading and installing this UBF package. To revert to the original Cisco Prime Infrastructure 2.2.3 Maintenance Release installation, follow these steps: 1. Reinstall Prime Infrastructure 2.2 from an OVA or ISO distribution and install Cisco Prime Infrastructure 2.2.3 Maintenance Release. 2. Restore the data from the backup that you made before applying the package. Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 2 Data Center Technology Package Installation REVIEW DRAFT—CISCO CONFIDENTIAL Similarly, if you are running Cisco Prime Infrastructure 2.2.3 Maintenance Release in a Virtual Machine (VM) and your organization permits taking VM snapshots, use the VMware client to take a VM snapshot before applying this package. You can store the snapshot in an external storage repository, and restore from the snapshot if the package is unsuccessful. If you are installing the package as part of a High Availability (HA) implementation, you have to ensure that the network links between the two servers provide maximum bandwidth and low latency for the package installation to be successful. For more information, see Troubleshooting Package Installation in High Availability Implementations section. Installing the Data Center Technology Package from Cisco Site Step 1 Log in to the Prime Infrastructure 2.2.3 server. Step 2 Choose Administration > Software Update. Step 3 Click Download. Step 4 Log in with your cisco.com credentials and click Show Details in Prime Add-Ons pane to view the updates. Step 5 Click Download corresponding to the data center technology package 1.0.1 file name Datacenter_Technology_Pack-.1.0.53ubf. Step 6 Click Install to install the technology package. Step 7 Restart the Cisco Prime Infrastructure server as explained in Restarting Prime Infrastructure in Cisco Prime Infrastructure 2.2 Administration Guide to complete the installation process. Step 8 You can verify the package installation from Prime Infrastructure Login page under Prime Add-Ons by hovering your mouse over the version and also by logging into the server and choosing Administration > Software Update. You should see a listing for the package in the Updates tab, with “Installed” in the Status column. Installing the Data Center Technology Package from Local Storage Step 1 Download the Data Center Technology Package Datacenter_Technology_Pack-1.0.53.ubf from Home > Products > Cloud and Systems Management > Routing and Switching Management > Network Management Solutions > Prime Infrastructure > Prime Infrastructure 2.2 > Prime Infrastructure Add-ons and save the package file in your local storage. Step 2 Log in to Prime Infrastructure 2.2.3 server. Step 3 Choose Administration > Software Update. Step 4 Click Upload and browse to the location where you have saved the package file. Click OK to upload the file. Step 5 In the Status of Updates pane, click the Files tab and check whether Datacenter_Technology_Pack-1.0.53.ubf is listed under FileName column. Step 6 In the Prime Add-Ons pane, click Install. You will see a popup message indicating the manual restart of Prime Infrastructure. Click Yes for successful installation. Step 7 Restart the server by first executing the ncs stop command and then the ncs start command, as explained in Restarting Prime Infrastructure in Cisco Prime Infrastructure 2.2 Administration Guide. Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 3 Data Center Technology Package Installation Step 8 You can verify the package installation from Prime Infrastructure Login page under Prime Add-Ons in the Installed Updates popup by hovering your mouse over the version and also by logging into the server and choosing Administration > Software Update. You should see a listing for the package in the Updates tab, with “Installed” in the Status column. Installing the Technology Package in High Availability Mode Download the Data Center Technology Package Datacenter_Technology_Pack-1.0.53.ubf from Home > Products > Cloud and Systems Management > Routing and Switching Management > Network Management Solutions > Prime Infrastructure > Prime Infrastructure 2.2 > Prime Infrastructure Add-ons and save the package file in your local storage. To install the downloaded Data Center Technology Package Datacenter_Technology_Pack-1.0.53.ubf in High Availability mode follow the below steps: • Make sure you have completed the recommended preparation steps given in Before You Begin Installing the Data Center Technology Package. • If your current Prime Infrastructure implementation has High Availability (HA) servers that are not at the same patch level, see Patching Paired High Availability Servers in Cisco Prime Infrastructure 2.2 Administration Guide. • If you are setting up a new Prime Infrastructure High Availability implementation and your new servers are not at the same patch level, see Patching New High Availability Servers in Cisco Prime Infrastructure 2.2 Administration Guide. Troubleshooting Package Installation in High Availability Implementations Users who apply this package in a High Availability (HA) implementation may experience difficulties if the network links between the two servers offer low bandwidth and high latency. In particular, this kind of low throughput can cause the post-package restart and re-registration to take far longer than normal. In most cases, simply waiting longer will fix the problem with no intervention. In few cases, continued or intermittent throughput problems can cause complete failure. If you believe this has occurred, contact Cisco TAC. If you are unable to verify that the package has been applied to a server, or one or both of the servers fail to restart properly after the package installation, you may need to re-image the server as explained in Before You Begin Installing the Data Center Technology Package. In all cases, you can use the backup-logs command on one or both servers to get information on the source of the failure. For more information, see backup-logs in Command Reference Guide for Cisco Prime Infrastructure 2.2. Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 4 New Feature and Enhancements REVIEW DRAFT—CISCO CONFIDENTIAL New Feature and Enhancements This section describes the new features and enhancements in Data Center technology package. • Managing Compute Resources • Viewing Compute Devices • Monitoring Performance of Compute Resources • Root Cause and Impact analysis of Physical and Virtual Data Center Components • Data Center Fault Support • UCS Fault Support • Data Center Dashboard • Virtual Domain Support for Data Center • Grouping Integration with Data Center • Virtual Port Channel inventory on Nexus 9K Platform Managing Compute Resources You can add, delete, edit, sync, and bulk import Vcenter servers and also view the complete inventory of compute resources like data center, cluster, hosts and VMs. Prerequisite for Inventory Collection You must add Data Center Hypervisor license for collecting the inventory of Vcenter server. For adding Data Center Hypervisor license, see Adding a License to Access Features in Cisco Prime Infrastructure 2.2 User Guide. Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 5 New Feature and Enhancements Adding Vcenter Server You can manage a Vcenter server by manually adding a Vcenter server. Before adding a Vcenter server, you must satisfy the prerequisites (see Prerequisite for Inventory Collection). To add a Vcenter Server: Step 1 Choose Inventory > Compute Devices > Discovery Sources. Step 2 Click Add Device. Step 3 Enter the following parameters in the Add Discovery Source page. • Protocol—HTTP/HTTPS. • Server—Host Name/IP address of Vcenter. • Port—443 for HTTPS; 80 for HTTP. • User Name/Password—Vcenter credentials. Step 4 (optional) Click Verify Credentials to confirm the Vcenter credentials before adding Vcenter. Step 5 Click Add. You can view the inventory collection status of the manually added Vcenter server in the Discovery Sources page. Add the Data Center Vcenter license, if the Virtual Inventory Collection Status shows “No License”. CSV File Requirements for Importing Vcenter If you want to use a CSV file to import Vcenter from another source into Prime Infrastructure, you can download a sample template by choosing Inventory > Compute Devices > Discover Sources, then clicking Bulk Import. Click the link to download a bulk virtual discovery sample template. For full inventory collection in Prime Infrastructure, you must provide the following values in the CSV file: • Discovery Source • Discovery Source Password • Discovery Source Port • Discovery Source User Name • Protocol Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 6 New Feature and Enhancements REVIEW DRAFT—CISCO CONFIDENTIAL Viewing Compute Devices Compute Devices provide a consolidated view of all devices that provide compute capability within a Data Center. From the Compute Devices page, you can view the List View and Detailed View of the compute devices managed by Prime Infrastructure as described in Table 1. Table 1 Compute Devices Tasks Compute Devices List View Detailed View Data Center Click Data Centers in the Compute Resources pane. Click the data center name in the List View to view the properties of the data center. The list view shows the number of clusters, number of hosts, total number of VMs, status of VMs, discovery source and monitoring status of the data center. In the detailed view, you can see General, Clusters, Hosts, and VMs tabs. Click Clusters in the Compute Resources pane. Click the cluster name in the List View to view the properties of the cluster. Clusters The General tab shows the properties of data center displayed in the list view. The Clusters tab shows the number of hosts and VMs in each cluster. The Hosts and Virtual Machines tabs show the operational status, CPU usage and memory usage of the hosts and VMs, respectively. The list view shows the hosts count, number In the detailed view, you can see General, Alarms, Hosts, and Virtual Machines tabs of VMs, power on/off status of VMs and discovery sources. The General tab shows the properties of clusters displayed in the list view. The Alarms tab shows the alarms associated with the Cluster. The Hosts and Virtual Machines tabs show the operational status, CPU usage and memory usage of the hosts and VMs, respectively. Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 7 New Feature and Enhancements Table 1 Compute Devices Tasks (continued) Compute Devices List View Detailed View Hosts Click Hosts in the Compute Resources pane. Click the host name in the list view to view the properties of the host. The list view shows the hosts count, number of VMs, power on/off status of VMs, discovery sources, host name, physical server, physical device name, alarm, and alarm count. You can view the performance metrics of host and its parent cluster. The performance metrics shows a graphical representation of CPU utilization, memory usage and network performance. If the host is installed on a UCS blade server that is managed by Prime Infrastructure then the Physical Server shows the blade server name and the Physical Device Name shows the UCS device name. In the detailed view, you can also see the General, Virtual Machine, Alarm and User Defied Field tabs. Click Virtual Machine in the Compute Resources pane. Click the VM name in the List View to view the properties of the VM. The General tab shows the blade server name and UCS device name if the host is installed on To view the above details, choose Columns a UCS blade server managed by Prime in the Settings icon and select the columns to Infrastructure. The Virtual Machine tab shows the operational status, CPU and memory be shown in the List View. usage details of VMs that belong the host. The User Defined Field tab allows you to update the user defined values. Virtual Machines You can view the performance metrics of VM and its parent host and cluster. The performance metrics of VM shows a graphical representation of CPU, memory, disk and network usage. The performance metrics of To view the above details, choose Columns parent host shows a graphical representation of in the Settings icon and select the columns to CPU, memory and network usage. The be shown in the List View. performance metrics of parent cluster shows a graphical representation of CPU and memory usage. The list view shows the operational status, host name, operating system, monitoring status, discovery source, alarm (maximum severity) and alarm count of the VM. In the detailed view, you can also see the Virtual Machine General, Hosts General, Alarm and User Defied Field tabs. The Virtual Machine General tab shows the properties of VM. The Host General tab shows physical server details if the host is installed on a UCS blade server. The Alarm tab shows the operational status, CPU and memory usage details of the VM. The User Defined Field tab allows you to update the user defined attributes that store additional information about devices, such as device location attributes. Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 8 New Feature and Enhancements REVIEW DRAFT—CISCO CONFIDENTIAL Monitoring Performance of Compute Resources Prime Infrastructure supports periodic polling of a predefined set of key performance indicators (KPIs) related to CPU, memory, disk and network for monitoring the health of the virtual elements. Prime Infrastructure does not poll the VM directly, but it gets the data periodically from the Vcenter via the application programming interfaces (APIs). The default polling interval is 5 minutes. You can change the polling interval as described below. To set the polling interval: Step 1 Choose Administration > System Settings > Datacenter Settings. Step 2 Choose the Polling Interval from the drop-down list. Step 3 Click Save. Polling can be enabled/disabled on data center, cluster and host. The children of the entity selected for polling would be automatically selected for polling. For example, if polling is enabled on a cluster, then all the hosts and VM belonging to that host would be automatically selected for polling. Click the Start Monitoring button on Data Center, Cluster and Hosts list view in Compute Device screen to enable polling. To monitor a cluster: Step 1 Choose Inventory > Device Management > Compute Devices. Step 2 Click Clusters in the Compute Resources pane. Step 3 Choose the clusters and click Start Monitoring. If monitoring is enabled from parent (data center or cluster) then it cannot be stopped from child (host or cluster). But you can stop the monitoring enabled from child (host, cluster) by clicking Stop Monitoring from parent (data center, cluster). Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 9 New Feature and Enhancements Root Cause and Impact analysis of Physical and Virtual Data Center Components The physical servers shows the list of UCS B-Series and C-series servers that are managed by Prime Infrastructure. With application of this tech pack, it would also show the Host/Hypervisor running on it, only if the corresponding Vcenter is added. The Cisco UCS Server Schematic is enhanced to shows the complete architecture of the UCS device. The Schematic tab shows a graph that can be expanded to show different elements of UCS device such as chassis and blades. You can view quick summary of the element by hovering your mouse over the operational status icon next to the chassis or blade. In addition, clicking on the operational status icon, which symbolizes each unique element (chassis or blade), would show the subsequent connection. With this technology package clicking on operational status icon would now show the connection to host and its VM if managed by Prime Infrastructure. The schematic view also shows the operational status of the data center components and the associated alarms using which you can trace the root cause of an application delivery failure to a UCS hardware problem of Cisco UCS device. A new IO Modules tab is introduced in Inventory > Compute Resources > Cisco UCS Servers, to show the operational status of backplane ports and fabric ports. These details are useful for troubleshooting the UCS device. Data Center Fault Support With the integration of the data center VMware virtualization, Prime Infrastructure also supports specific set of VMware events related to Host, VM and Cluster. The alarm and event information is integrated into existing alarm browser in Prime Infrastructure.and displayed in List and Detail Page along with the inventory information. These alarms and events are similar to any other alarms and events in Prime Infrastructure and supports operations such as Acknowledge, Force Clear and Annotate except Troubleshoot. Troubleshoot is not applicable for Vcenter related alarms. UCS Fault Support The Data Center technology package supports several additional critical and major traps related to UCS B-series. These traps manifest themselves as Alarms and Events and show up in Alarm Browser just like any other alarm in Prime Infrastructure. Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 10 New Feature and Enhancements REVIEW DRAFT—CISCO CONFIDENTIAL Data Center Dashboard A new Data Center dashboard is introduced in this technology package. The following table shows the dashlets that are shown in the Compute and Host tabs in the Data Center dashboard. Table 2 Dashlets shown in Data Center Dashboard Dashlet Description VM Summary by OS Shows a pie chart that indicates the VM summary with respect to the operating systems running on the selected data center. Compute Resource Summary Shows a scatter chart that indicates the number of alarms generated with respect to the data center, cluster, host and VMs. Under Utilized VM summary Shows a pie chart that indicates the over utilized, under utilized and powered-off count of VMs. Host Usage Summary by CPU Shows the CPU and memory usage details of host. Host CPU Usage Shows the percentage of host CPU usage with respect to percentage of available VM for all VMs belonging to the host. Virtual Domain Support for Data Center The Virtual domain screen is enhanced to support Virtual Elements. The data center, cluster, and host entities can be added to any existing virtual domain or a new virtual domain. Once a virtual entity is assigned to a virtual domain, all its child entities get automatically added to the same virtual domain. If Virtual domain users can view only the virtual entities that have been assigned to that virtual domain. Inventory details of any discovery sources added by virtual domain users can be viewed by them only if the virtual elements of that discovery source are added to that specific virtual domain accessible by the users. Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 11 New Feature and Enhancements Grouping Integration with Data Center In addition to the out-of-box groups for data center and cluster, you can create multiple user-defined groups for VMs and hosts. To create user defined Hosts and VMs groups, follow these steps: Step 1 Choose Inventory > Compute Devices > User Defined Hosts and VMs. Step 2 Hover your mouse over the expand icon and click Add SubGroup. Step 3 Enter the group name and group description, and select a parent group, if applicable. Step 4 In the Add Devices Dynamically pane, specify the rules that you want to apply to the devices in the group. Step 5 In the Add Devices Manually pane, choose the devices that you want to assign to the group. Step 6 Click Preview to view the devices that are automatically added to the group based on the specified rule and the manually added devices. Step 7 Click Save to add the device group with the settings that you specified. Virtual Port Channel inventory on Nexus 9K Platform The data center technology package provides Virtual Port Channel (vPC) Inventory support for Nexus 9300 device. In the device details page, you can see vPC details like domain, role, role priority, system priority, vPC status, vPC setting, and vPC Peer Link Status. These details are used to quickly verify the vPC domain and the interfaces that are participating in that vPC domain and monitor the health of the links in data center. This feature is supported in Device Package 6 and above for Cisco Prime Infrastructure 2.2. After installing Device Package 6 perform Nexus device synchronization. Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 12 Open Caveats REVIEW DRAFT—CISCO CONFIDENTIAL Open Caveats Table 3 lists the Open Caveats in the Data Center Technology Package 1.0.1. Click the identifier to view the impact and workaround for the caveat. This information is displayed in the Bug Search Tool. You can track the status of the open caveats using the Bug Search Tool. Table 3 Open Caveats Bug ID Description CSCus97085 Virtual user cannot see any cluster alarms, if only cluster is added to a virtual domain. CSCut22118 Restore of Prime Infrastructure 1.4.x/2.1.x backup on Data Center technology package is not supported. However, these restore paths are not blocked in Datacenter technology package 1.0.1. CSCut26871 Interface Availability report displays incorrect availability percentage if device pack 2 is installed along with Datacenter technology package 1.0.1. CSCut38632 Unable to create VD in SSO mode. Related Documentation For information on additional Cisco Prime Infrastructure documentation, see Cisco Prime Infrastructure 2.2 Documentation Overview and Cisco Prime Infrastructure Release Notes 2.2.3. Note This document has hyperlinks to related Cisco Prime Infrastructure 2.2 documents. If you are unable to view any specific section, clear your browser cache and try again. Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 13 Obtaining Documentation and Submitting a Service Request Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see What’s New in Cisco Product Documentation at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html. Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco technical documentation, as an RSS feed and deliver content directly to your desktop using a reader application. The RSS feeds are a free service. This document is to be used in conjunction with the documents listed in the “Related Documentation” section. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental. © 2012-2015 Cisco Systems, Inc. All rights reserved. Readme for Data Center Technology Package 1.0.1 for Cisco Prime Infrastructure 2.2.3 14
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