#534/-%2
#!3% STUDY
345$9
CUSTOMERCASE
4OPCLASSTEAMSPECIFIESANDBUILDSTHE#ISCOCOMMUNICATIONS
A
Cisco Systems Capital operating lease gives ABN AMRO’s Wholesale Clients division
INFRASTRUCTUREFORTHEBILLION3AKHALIN)SLANDOILANDGASPROJECT
a superb platform for its trading floors and a new approach to IT investments
h7EHADTOENSURETHATTHEDIFFERENTPARTNERSINTHEUNDERTAKINGINSTALLEDFITFORPURPOSE
“THERE’S A STRATEGIC ASPECT TO THIS LEASING ARRANGEMENT. OTHER PRIORITIES CAN OFTEN CREEP IN AND PUSH
EQUIPMENTWHICHWOULDREMAINTHATWAYTHROUGHOUTTHELIFEOFTHEPROJECT"LEEDINGEDGE
OUT YOUR EXISTING PLANS, WHEREAS THIS APPROACH COMMITS THE BANK TO MAKING CERTAIN STRATEGIC DECISIONS
ANDUNRELIABLEWEREDEFINITELYNOTWORDSTHATAPPEAREDONOURSHOPPINGLISTv
AT THREE AND FIVE-YEAR INTERVALS. THAT IS A HUGE SAFEGUARD TO AN ABSOLUTELY CRITICAL IT RESOURCE.”
Ê
PeterÊÊÊ
…ÀˆÃÊ->˜`vœÀ`]Ê
Josse, Global Head ofiÌܜÀŽÊiÈ}˜Ê˜}ˆ˜iiÀ]Ê-…iÊ/iiVœ““Õ˜ˆV>̈œ˜ÃÊ"À}>˜ˆÃ>̈œ˜
Telecommunications and Network Services, ABN AMRO Wholesale Clients
%XECUTIVE3UMMARY
CUSTOMER
NAME
#534/-%2.!-%
•s-…iÊÝ«œÀ>̈œ˜ÊEÊ*Àœ`ÕV̈œ˜
ABN AMRO
INDUSTRY
).$53429
•sʘiÀ}ÞÊ
Financial services
BUSINESS
CHALLENGE
"53).%33#(!,,%.'%
•s˜Ê՘Àii˜Ìˆ˜}Ê>ÀV̈V‡ÌÞ«iÊVœ˜`ˆÌˆœ˜Ã]Ê>Ê
ABN AMRO’s Wholesale Clients
division used Cisco Catalyst 5500s in the
ÊÊÌiiVœ““Õ˜ˆV>̈œ˜Ãʈ˜vÀ>ÃÌÀÕVÌÕÀiÊÜ>ÃÊ
local area networks that support its
ÊÊÀiµÕˆÀi`Ê̜ÊÃÕ««œÀÌÊ̅iÊ->Ž…>ˆ˜ÊÏ>˜`Ê
London and Amsterdam trading floors.
ÊʜˆÊ>˜`Ê}>ÃÊ«ÀœiVÌ°
A rise in business levels meant that an
upgrade was urgently needed to continue
.%47/2+3/,54)/.
to ensure efficient
delivery of data to
sÊÊ
ˆÃVœÊ"
-Ê£x{x{Ê"«ÌˆV>Ê/À>˜Ã«œÀÌÊ
traders
and
clients.
ÊÊ-ÞÃÌi“ÊÜ>ÃÊÃiiVÌi`]ʘœÌʜ˜ÞÊLiV>ÕÃiÊ
ÊÊ
ˆÃVœ½ÃÊLiÃ̇œv‡LÀii`Ê«Àœ`ÕVÌÃʅ>ÛiÊLii˜Ê
ÊÊ«ÀœÛi`Ê̜ÊܜÀŽÊˆ˜Ê`ˆvwVՏÌÊi˜ÛˆÀœ˜“i˜ÌÃÊ
•ÊÊÀˆ}…ÌÊ>ÀœÕ˜`Ê̅iÊ}œLi]ÊLÕÌÊ>ÃœÊLiV>ÕÃiÊ
ABN AMRO selected a bespoke and
standardised build of Cisco Catalyst
ÊÊ
ˆÃVœÊܜՏ`ÊLiÊ>LiÊ̜ÊÌÀ>˜ÃviÀʈÌÃÊÊ
6500 intelligent switches, financed
ÊÊiÝ«iÀ̈Ãiʈ˜Êœ«ÌˆV>Ê˜iÌܜÀŽÊ`iÈ}˜Ê̜ÊÊ
by a three-year operating lease with a
Êʜ̅iÀÊVœ˜ÌÀ>V̜Àð
two-year extension and a built-in
"53).%336!,5%
technology refresh.
s->Ž…>ˆ˜‡ÓʈÃÊÃV…i`Տi`Ê̜ÊÃÌ>ÀÌÊÊ
BUSINESS
VALUE
ÊÊ«Àœ`ÕVˆ˜}ʈ˜ÊÓääÇ]Ê>˜`ʈÌÃÊ>`Û>˜Vi`ÊÊ
•ÊÊVœ““Õ˜ˆV>̈œ˜Ãʈ˜vÀ>ÃÌÀÕVÌÕÀiÊ܈Ê˜œÌÊ
The Cisco Systems Capital leasing
Êʜ˜Þʅ>Ûiʓ>`iÊ>ʓ>œÀÊVœ˜ÌÀˆLṎœ˜Ê̜Ê
arrangement means the equipment is off
ÊÊ̅iÊ>V…ˆiÛi“i˜ÌʜvÊ̅>ÌÊÌ>À}iÌÊLÕÌÊ>ÃœÊ
balance sheet which reduces the bank’s
ÊÊ܈ÊVœ˜Ìˆ˜ÕiÊ̜ÊÃÕ««œÀÌÊ̅iÊÀˆ}œÀœÕÃʜˆÊÊ
corporation tax bill. ABN AMRO is also
ÊÊ>˜`Ê}>ÃÊ«Àœ`ÕV̈œ˜Êœ«iÀ>̈˜}Ê«ÀœVi`ÕÀiÃÊ
able to take advantage of the net present
ÊÊvœÀʓ>˜ÞÊÞi>ÀÃÊ̜ÊVœ“i°Ê
value of the money it is using to fund
the investment. Total savings over the
term of the lease are estimated at 15 to
17 per cent.
NETWORK SOLUTION
ABN
AMRO is a leading international bank that ranks 11th in
2USSIAS3AKHALIN)SLANDLIESATTHEEPICENTREOFTHEWORLDS
Europe
and 20th in the world based on tier 1 capital. When
MULTIBILLIONDOLLARDASHFOROILANDGASRESERVES)NANUNFORGIV
business
growth led its Wholesale Clients division to replace the
INGARCTICCLIMATETHE3HELL4ELECOMMUNICATIONS/RGANISATIONHAS
infrastructure
in its London and Amsterdam trading floors in
HELPEDTHE3AKHALIN%NERGY)NVESTMENT#OMPANYDELIVERAlTFOR
the
middle of a financial year, it needed an innovative and
PURPOSECOMMUNICATIONSINFRASTRUCTURETHATWILLCONTINUETO
cost-effective
financing solution as well as a scalable, resilient and
SUPPORTTHERIGOROUSOPERATINGPROCEDURESDEMANDEDBYLEADING
high-performance
technology upgrade. A Cisco Systems Capital
EDGEOILANDGASPRODUCTION34/CHOSEBESTINCLASSTECHNOLOGY
leasing
arrangement for Cisco Catalyst 6500 switches has resulted
FROM#ISCO3YSTEMSPROVENINCOUNTLESSINDUSTRIALTHEATRESAROUND
in
estimated savings of 15 to 17 per cent over the term of the
THEGLOBE#ISCO3YSTEMSHASALSOLENTITSADVICEANDEXPERTISETO
lease.
The Cisco deal is also aligned with ABN AMRO’s long-term
THEOTHERCONTRACTORSINVOLVEDINTHISBILLIONPROJECT
strategy to manage its technology investments differently in order
to
continue raising standards of business performance.
"53).%33#(!,,%.'%
-…iÊLi}>˜Êœ«iÀ>̈˜}ʈ˜Ê,ÕÃÈ>ʜÛiÀÊ>ÊVi˜ÌÕÀÞÊ>}œÊ>˜`]Ê̜`>Þ]Ê̅iÊVœ“‡
BUSINESS
CHALLENGE
«>˜ÞʈÃÊi˜}>}i`ʈ˜Ê>ʘՓLiÀʜvʏ>À}i‡ÃV>iÊ«ÀœiVÌÃʈ˜Ê̅iÊÀi}ˆœ˜°Ê/…iÊ
ABN
AMRO’s Wholesale Clients division is one of Europe’s largest
ܜÀ`½Ãʏ>À}iÃÌÊ}>ÃÊiÝ«œÀÌiÀ]Ê,ÕÃÈ>ʅ>ÃÊLii˜Ê>ÊÀiˆ>LiÊi˜iÀ}އÌÀ>`ˆ˜}Ê
wholesale
banking businesses, with over €6
billion in revenues. A global
«>À̘iÀÊ܈̅ÊÕÀœ«iÊvœÀʓ>˜ÞÊÞi>ÀðÊ
œÜ]Ê̅iÊ`ˆÃVœÛiÀÞʜvÊÛ>ÃÌÊÀiÃiÀÛiÃÊ
operation
with 10,000 clients, its largest European trading floors are in
œvvÊ̅iÊŜÀiÃʜvÊ->Ž…>ˆ˜ÊÏ>˜`ÊqʍÕÃÌÊ{Óʎˆœ“iÌÀiÃÊvÀœ“Ê̅iʘœÀ̅iÀ˜Ê
London
and Amsterdam. Both the wide and local area networks (LANs)
̈«ÊœvÊ>«>˜Ê>˜`ʜ˜Ê̅iÊ`œœÀÃÌi«ÊœvÊÈ>½ÃÊv>ÃÌÊ}ÀœÜˆ˜}ÊiVœ˜œ“ˆiÃÊqÊ܈Ê
serving
these centres are Cisco based and, between 1998 and 2004, the
Ài«i>ÌÊ̅>ÌÊÃÕVViÃÃÊvœÀÊ,ÕÃÈ>ʈ˜Ê̅iÊ>ÀÊ>ÃÌ°
LANs ran predominantly on Cisco Catalyst 5500 switches.
7ˆ˜ÌiÀʜ˜Ê->Ž…>ˆ˜ÊÏ>˜`ʏ>ÃÌÃÊvœÀÊÈÝʓœ˜Ì…Ã]Ê>“>∘}ÊvœÀʈÌÃʏ>̈ÌÕ`i]Ê
Like most investment banks, ABN AMRO had reacted to the economic
܅ˆV…ʈÃÊ>VÌÕ>ÞÊ̅iÊÃ>“iÊ>ÃÊ*>ÀˆÃ°Ê>˜Õ>ÀÞÊ>ÛiÀ>}iÊÌi“«iÀ>ÌÕÀiÃÊÀ>˜}iÊ
downturn by cutting costs and introducing efficiencies throughout its
vÀœ“Ê“ˆ˜ÕÃÊÓΰÎc
ʈ˜Ê̅iʘœÀ̅ʜvÊ->Ž…>ˆ˜Ê̜ʓˆ˜ÕÃʣΰÇc
ʈ˜Ê̅iÊÜÕ̅°Ê
business. In 2003, Wholesale Clients allocated budgets to upgrade its systems
/…iÊ«>ÌvœÀ“ÃÊV>˜Êœ˜Þʜ«iÀ>ÌiÊvœÀÊÈÝʓœ˜Ì…ÃÊi>V…ÊÞi>ÀÊLiV>ÕÃiÊ̅iÊÃi>Ê
in 2005. However, this planned investment was unexpectedly brought
LiVœ“iÃʈVi‡LœÕ˜`°Êº-ÕV…ÊVœ˜`ˆÌˆœ˜ÃÊV…>i˜}iÊ̅iʓœÃÌÊÀœLÕÃÌÊi˜}ˆ‡
forward by a surge in business activity during the early part of 2004.
˜iiÀˆ˜}Ê܏Ṏœ˜]»ÊÃ>ÞÃÊ-ÌÕ>ÀÌʈˆiÃ]Ê-…iÊÝ«œÀ>̈œ˜ÊEÊ*Àœ`ÕV̈œ˜½ÃÊ
“We saw a considerable growth in the investment banking market in 2004
œL>Ê/ʘvÀ>ÃÌÀÕVÌÕÀiÊ>˜>}iÀ°
which led to increased demands from our traders, particularly around
market data,” explains Peter Josse, Global Head of Telecommunications
-…iÊ…>ÃÊ>ÊxxÊ«iÀÊVi˜ÌÊÅ>Àiʈ˜Ê̅iÊ->Ž…>ˆ˜‡ÓʜˆÊ>˜`Ê}>ÃÊ«ÀœiVÌ]Ê܅ˆV…ÊÊÊ
and Network Services at ABN AMRO Wholesale Clients.
ˆÃÊ̅iʓœÃÌÊÌiV…˜œœ}ˆV>ÞÊ>`Û>˜Vi`ʜvÊ̅œÃiʜ˜Ê̅iÊ->Ž…>ˆ˜Ê-…iv°Ê/œÌ>Ê
ˆ˜ÛiÃ̓i˜Ìʈ˜Ê->Ž…>ˆ˜‡ÓÊ܈ÊLiÊ>««ÀœÝˆ“>ÌiÞÊf£äÊLˆˆœ˜]ʓ>Žˆ˜}ʈÌÊ̅iÊ
The
impact on the network was potentially dangerous, as traders’ use of
>À}iÃÌÊȘ}iÊvœÀiˆ}˜Êˆ˜ÛiÃ̓i˜ÌÊ«ÀœiVÌʈ˜Ê,ÕÃÈ>°Ê-…iÊÊ
real-time
applications such as the TIBCO-Reuters platform was increasing
/iiVœ““Õ˜ˆV>̈œ˜ÃÊ"À}>˜ˆÃ>̈œ˜Ê­-/"®Ê…>ÃÊ«>Þi`Ê>ÊۈÌ>ÊÀœiʈ˜Ê̅iÊ
significantly.
The situation was further complicated by the fact that
«>˜˜ˆ˜}]Ê`iÈ}˜Ê>˜`ʜ«iÀ>̈œ˜>Ê“>˜>}i“i˜ÌʜvÊ->Ž…>ˆ˜‡Ó½ÃÊÊ
Wholesale
Clients delivers content to its traders in a multicast environment,
Vœ““Õ˜ˆV>̈œ˜Ãʈ˜vÀ>ÃÌÀÕVÌÕÀi°
making
network traffic profiling and management more difficult.
“The traders expect to receive pricing within milliseconds of those prices
ÌÊÜ>ÃÊiÃÃi˜Ìˆ>Ê̅>ÌÊ-/"ÊLiʈ˜ÛœÛi`ÊÛiÀÞÊi>ÀÞʈ˜Ê̅iÊ«>˜˜ˆ˜}Ê>˜`Ê
being
in the market,” Peter Josse continues. “We were suddenly seeing
`iVˆÃˆœ˜‡“>Žˆ˜}Ê«ÀœViÃÃiÃÊ܅ˆV…ÊܜՏ`Ê`ˆVÌ>ÌiÊ̅iÊÅ>«iÊ>˜`ʘ>ÌÕÀiʜvÊ
unprecedented
demands in terms of network availability and throughput
->Ž…>ˆ˜½ÃÊvÕÌÕÀiÊVœ““Õ˜ˆV>̈œ˜Ãʈ˜vÀ>ÃÌÀÕVÌÕÀiÊqÊ>ÊۈÌ>Þʈ“«œÀÌ>˜ÌÊ
of
market data.”
“iV…>˜ˆÃ“ÊvœÀÊi˜ÃÕÀˆ˜}Ê̅iÊÃ>viÌÞÊ>˜`ÊivwVˆi˜ÌÊÀ՘˜ˆ˜}ʜvÊ̅iÊ«ˆ«iˆ˜iÊ
>˜`ʈÌÃÊ«Àœ`ÕV̈œ˜ÊÃÕ««œÀÌʜ«iÀ>̈œ˜Ã°Ê
0REPAREDBY#ISCO3YSTEMS)NC
Cisco
Systems, Inc.
All contents are Copyright© 2005 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement
#ISCO3YSTEMSINC)"3'!LLCONTENTSARE#OPYRIGHT¥#ISCO3YSTEMS)NC!LLRIGHTSRESERVED)MPORTANT.OTICESAND0RIVACY3TATEMENT
CUSTOMERCASE
345$9
#!3% STUDY
#534/-%2
NETWORK
SOLUTION
.%47/2+3/,54)/.
Wholesale Clients acted quickly to replace the LAN infrastructure that supported its London and Amsterdam trading floors.
Ê
ˆÃVœÊ" -Ê£x{x{Ê"«ÌˆV>Ê/À>˜Ã«œÀÌÊ-ÞÃÌi“ÊÜ>ÃÊÃiiVÌi`ÊLÞÊ-/"ÊvœÀÊ̅iÊ->Ž…>ˆ˜Ê«ÀœiVÌ]ʘœÌʜ˜ÞÊLiV>ÕÃiÊ
ˆÃVœ½ÃÊLiÃ̇
The bank engaged with Cisco, a long-standing strategic partner, to review its requirements and design a new network.
œv‡LÀii`Ê«Àœ`ÕVÌÃʅ>ÛiÊLii˜Ê«ÀœÛi`Ê̜ÊܜÀŽÊˆ˜Ê`ˆvwVՏÌÊi˜ÛˆÀœ˜“i˜ÌÃÊÀˆ}…ÌÊ>ÀœÕ˜`Ê̅iÊ}œLi]ÊLÕÌÊ>ÃœÊLiV>ÕÃiÊ
ˆÃVœÊܜՏ`Ê
While improving performance was a key objective, ABN AMRO also used the opportunity to create and implement a
LiÊ>LiÊ̜ÊÌÀ>˜ÃviÀʈÌÃÊiÝ«iÀ̈Ãiʈ˜Êœ«ÌˆV>Ê˜iÌܜÀŽÊ`iÈ}˜Ê̜ʜ̅iÀÊVœ˜ÌÀ>V̜ÀðÊ/…iÊVœ“«>˜Þ½ÃÊ>LˆˆÌÞÊ̜ÊVÕÃ̜“ˆÃiʈÌÃʏi>`ˆ˜}Ê
standardised build for the Cisco Catalyst 6500 switches that would power its new LAN infrastructure.
i`}iÊÌiV…˜œœ}ÞÊ>˜`ÊÅ>ÀiÊvÕÌÕÀiÊ«Àœ`ÕVÌÊ`iÛiœ«“i˜ÌÊ«>˜ÃÊÜiÀiÊ>ÃœÊˆ“«œÀÌ>˜ÌÊVœ˜Ãˆ`iÀ>̈œ˜Ã°
The concept of a standardised build is part of a wider strategy to rationalise the bank’s systems and processes to achieve greater
…ÀˆÃÊ->˜`vœÀ`]Ê>Ê-/"Ê
iÌܜÀŽÊiÈ}˜Ê˜}ˆ˜iiÀ]ÊiÝ«>ˆ˜Ã\ʺ7iÊÜiÀiʏœœŽˆ˜}Ê>ÌÊ`iÈ}˜ÃÊ>˜`ÊëiVˆwV>̈œ˜ÃÊÃiÛi˜Ê̜Êiˆ}…ÌÊ
efficiencies.
Although it requires
a slightly higher investment up front, this is expected to achieve much higher savings in the
Þi>ÀÃʈ˜Ê>`Û>˜Vi]ÊLÕÌÊ܅ˆV…ʘiÛiÀ̅iiÃÃʅ>`Ê̜ÊVœ˜vœÀ“Ê̜Ê-…i½Ãʅˆ}…ÊÌiV…˜ˆV>ÊÃÌ>˜`>À`ðÊ7iʅ>`Ê̜Êi˜ÃÕÀiÊ̅>ÌÊ̅iÊ`ˆvviÀ‡
long-term
on network support, maintenance and management. It also reduces time to market, or the time and cost to complete
i˜ÌÊ«>À̘iÀÃʈ˜Ê̅iÊ՘`iÀÌ>Žˆ˜}ʈ˜ÃÌ>i`ÊẇvœÀ‡«ÕÀ«œÃiÊiµÕˆ«“i˜Ì]Ê܅ˆV…ÊܜՏ`ÊÀi“>ˆ˜Ê̅>ÌÊÜ>ÞÊ̅ÀœÕ}…œÕÌÊ̅iʏˆviʜvÊ̅iÊ
IT
projects.
«ÀœiV̰ʏii`ˆ˜}Êi`}iÊ>˜`Ê՘Àiˆ>LiÊÜiÀiÊ`iw˜ˆÌiÞʘœÌÊܜÀ`ÃÊ̅>ÌÊ>««i>Ài`ʜ˜ÊœÕÀÊŜ««ˆ˜}ʏˆÃÌ°»
Having defined its requirements, the bank now needed to finance an extraordinary capital purchase. This was all the more
problematic
as it came midway through the year and, therefore, the budget cycle. Making an unplanned capital expenditure of this
œ““Õ˜ˆV>̈œ˜ÃʈÃÊ̅iʏˆviLœœ`ʜvÊ̜`>Þ½Ãʓ>œÀÊi˜}ˆ˜iiÀˆ˜}Ê«ÀœiVÌÃ]Ê̅iÊÃÕVViÃÃʜvÊ܅ˆV…ÊÕÃÕ>ÞÊÀiˆiÃʜ˜ÊVœ“«œ˜i˜ÌÃÊ
size
would have affected the IT investment programme that was planned for the rest of the year. Another solution was needed.
Liˆ˜}Ê`iÈ}˜i`]ʈ˜ÃÌ>i`Ê>˜`ʓ>˜>}i`ÊivviV̈ÛiÞʈ˜Ê̅iÊwi`°ÊÊ
At the same time, Wholesale Clients was seeking to change its IT purchasing model that was based on a cycle of peaks and
º˜Ê>˜ÊœˆÊ>˜`Ê}>ÃÊ«ÀœiVÌÊiÛiÀÞÊ`>ÞÊVœÕ˜ÌÃÊqÊ>˜`Ê̅iÞÊV>˜Êψ«Ê>Ü>ÞÊvÀˆ}…Ìi˜ˆ˜}ÞÊv>ÃÌ°Ê/iiVœ““Õ˜ˆV>̈œ˜ÃʈÃÊ>ÊÛiÀÞʈ“«œÀ‡
troughs.
The bank wanted to make its investment forecasts predictable, so that it could manage cash flow more effectively and
Ì>˜ÌÊ«>ÀÌʜvÊ̅ˆÃʜÛiÀ>Ê«ÀœiVÌ°ÊÌʅ>ÃÊ̜ÊLiÊ̅œÕ}…ÌÊ̅ÀœÕ}…ÊÛiÀÞÊi>ÀÞÊLiV>ÕÃiÊ>ʏœÌʜvÊ̅ˆ˜}ÃÊÀiÞʜ˜Ê̅iÊVœ““Õ˜ˆV>̈œ˜ÃÊ
better
control its budgets. It also wanted to fix the end-date for its use of any new technology in order to drive through its IT
ÌiV…˜œœ}Þ°ÊiÌ̈˜}Ê̅iÊ`iÈ}˜ÊÀˆ}…Ì]Ê`œˆ˜}Ê>Ê̅iÊÌiÃ̈˜}ÊLivœÀi…>˜`Ê>˜`ʈ˜ÃÌ>ˆ˜}ʈÌÊVœÀÀiV̏ÞʈÃÊÛiÀÞʈ“«œÀÌ>˜ÌÊLiV>ÕÃiÊ
strategies
more efficiently and better structure future technology refresh programmes in line with business requirements.
̈“iˆ˜iÃÊ>ÀiÊ̈}…ÌÊ>˜`Ê̅iÀiʈÃÊۈÀÌÕ>ÞʘœÊÀœœ“ÊvœÀÊ>`ÕÃ̓i˜ÌÃÊ>vÌiÀÜ>À`Ã]»ÊÃ>ÞÃÊ>˜Êœ…˜Ã̜˜]Êi>`ʜvÊ/iiVœ““Õ˜ˆV>‡
̈œ˜ÃʘvÀ>ÃÌÀÕVÌÕÀiÊ>ÌÊ̅iÊ->Ž…>ˆ˜Ê˜iÀ}ÞʘÛiÃ̓i˜ÌÊ
œ“«>˜ÞÊ­-
®°
Wholesale
Clients’ Cisco account manager brought in colleagues from Cisco Systems Capital, the organisation’s financing division.
Cisco Systems Capital developed a proposal for a three-year operating lease with a two-year extension. It included a technology
-/"ÊÜ>ÃÊLÀœÕ}…Ìʈ˜Ê>ÌÊ̅iʜÕÌÃiÌÊ̜ʫÀœÛˆ`iÊ-
Ê܈̅ÊÌiV…˜ˆV>ÊÃÕ««œÀÌÊ̜Êi˜ÃÕÀiÊ̅>ÌʘiÌܜÀŽÊ`iÈ}˜ÃÊVœ“«ˆi`Ê܈̅Ê
refresh
at the end of three years, after which the financing for the remaining two years would be reviewed according to the
->Ž…>ˆ˜ÊëiVˆwV>̈œ˜Ã]Ê>ÃÊÜiÊ>ÃÊ«ÀœÛˆ`iÊ>`ۈViÊ̜ʓ>ŽiÊViÀÌ>ˆ˜Ê̅>ÌÊ̅iʘiÌܜÀŽÊܜՏ`ÊLiÊLՈÌÊ̜Ê-…iÊÀœÕ«½ÃÊiÝ>V̈˜}Ê
specifics
of the upgrade.
ÃÌ>˜`>À`ðÊ/…ÀœÕ}…Ê-/"]Ê>˜Êœ…˜Ãœ˜½ÃÊÌi>“ÊœvÊiˆ}…ÌÊi˜}ˆ˜iiÀÃʈÃÊ>LiÊ̜ʈ˜ÌiÀv>ViÊ܈̅Ê>Ê«>ÀÌÃʜvÊ̅iÊ->Ž…>ˆ˜Êˆ˜vÀ>ÃÌÀÕV‡
“There’s
a strategic aspect to this leasing arrangement,” Peter Josse confirms. “Other priorities can often creep in and push out
ÌÕÀiÊ«ÀœiVÌÊ>˜`ʓœ˜ˆÌœÀÊ̅iÊ«Àœ}ÀiÃÃÊLiˆ˜}ʓ>`iÊLÞʈÌÃÊVœ˜ÌÀ>V̜ÀðÊÊ
your existing plans, whereas this approach commits the bank to making certain strategic decisions at three and five-year intervals.
That
is a huge safeguard to an
absolutely critical IT resource.”
>˜Êœ…˜Ãœ˜ÊVœ““i˜ÌÃ\ʺ
œÀ“>ÞÊ̅ˆÃÊiµÕˆ«“i˜ÌÊܜՏ`ÊLiʈ˜ÃÌ>i`ÊLÞÊV>ÀÀˆiÀÃ]ʘœÌÊLÞʜˆÊVœ“«>˜ˆiÃ]Ê>˜`Ê̅iÞÊܜՏ`Ê
Vœ˜w}ÕÀiʈÌʈ˜Ê>Ê̜Ì>ÞÊ`ˆvviÀi˜ÌÊÜ>Þ]ÊLiV>ÕÃiÊ̅iÞÊ`œ˜½Ìʎ˜œÜÊ>˜Þ̅ˆ˜}Ê>LœÕÌÊ̅iÊ`>Ì>Ê̅>ÌÊ̅iÞÊ>ÀiÊV>ÀÀވ˜}°ÊÕÌÊÜiʎ˜œÜÊ
iÛiÀÞ̅ˆ˜}Ê>LœÕÌÊ̅iÊ`>Ì>ÊÜiÊ>ÀiÊV>ÀÀވ˜}Ê>˜`ÊÜiʜÀ}>˜ˆÃiÊ̅ˆ˜}ÃÊψ}…̏ÞÊ`ˆvviÀi˜ÌÞÊ̜ʓ>ŽiÊLiÌÌiÀÊÕÃiʜvÊ̅iÊiµÕˆ«“i˜Ì°Ê
BUSINESS
VALUE
/…ˆÃʅ>ÃÊi˜>Li`ÊÕÃÊ̜ÊLՈ`Ê>ÊÌ>ˆœÀ‡“>`i]ʅˆ}…Ê«iÀvœÀ“>˜ViÊ܏Ṏœ˜°»Ê
Not
surprisingly, there are also substantial financial advantages to the lease. The terms offered by Cisco Systems Capital included a
buy-back of all the bank’s Catalyst 5500s (some 200). Instead of taking this as a one-off cash injection that would incur tax and
"53).%336!,5%
other
liabilities, Wholesale Clients decided to include it as an offset within the lease. As a result, this is spread over the life cycle of
the
lease and reduces the level of the bank’s repayments over the five-year period.
->Ž…>ˆ˜‡ÓʈÃʘœÌÊÃV…i`Տi`Ê̜ÊÃÌ>ÀÌÊ«Àœ`ÕVˆ˜}Ê՘̈ÊÓääÇ]Ê>˜`ʈÌÃÊ>`Û>˜Vi`ÊVœ““Õ˜ˆV>̈œ˜Ãʈ˜vÀ>ÃÌÀÕVÌÕÀiÊ܈Ê…>Ûiʓ>`iÊ>Ê
“>œÀÊVœ˜ÌÀˆLṎœ˜Ê̜Ê̅iÊ>V…ˆiÛi“i˜ÌʜvÊ̅>ÌÊÌ>À}iÌ°ÊÕÌÊ>ÊÃÕVViÃÃvՏÊ`i«œÞ“i˜ÌÊ`i«i˜`Ãʜ˜Ê“>˜>}ˆ˜}Ê«iœ«iÊivviV̈ÛiÞ°Ê
When Wholesale Clients first looked at the Cisco proposal, some voices within ABN AMRO expressed surprise that financing the
-/"ÊܜÀŽi`Ê܈̅Ê-
Êi˜}ˆ˜iiÀÃÊ̜ʈ˜ÌiÀv>ViÊ܈̅Ê̅iÊ->Ž…>ˆ˜Ê«ÀœiV̽ÃÊÛ>ÀˆœÕÃÊi˜`ÊÕÃiÀÃÊqÊ̅iÊ«ÀœViÃÃÊi˜}ˆ˜iiÀÃÊ>˜`Ê̅iÊ
equipment using Cisco Systems Capital might be cheaper than using the bank’s own money. However, according to Peter Josse, the
`Àˆˆ˜}ÊÌi>“ÃÊqÊ̜Ê՘`iÀÃÌ>˜`Ê܅>ÌÊ̅iÞÊÜiÀiÊÌÀވ˜}Ê̜Ê>V…ˆiÛiÊ>˜`Ê̜ÊÀiyiVÌÊ̅ˆÃʈ˜Ê̅iÊ`iÈ}˜Ê>˜`Êv՘V̈œ˜>ˆÌÞʜvÊ̅iʘi̇
Cisco deal is much more cost effective than other options they considered.
ܜÀŽÊˆ˜vÀ>ÃÌÀÕVÌÕÀi°
Firstly, the Cisco leasing arrangement is off balance sheet, which means that the equipment is not one of ABN AMRO’s assets.
««ˆV>̈œ˜ÃÊÀ՘˜ˆ˜}ʜ˜Ê̅iʘiÌܜÀŽÃÊÛ>ÀÞʈ˜Ê̅iˆÀÊÕÃiÊ>˜`ÊVœ“«i݈ÌÞ°ÊÊ
ˆÃVœÊ*ÊÌii«…œ˜ÞÊ܏Ṏœ˜ÊÀ՘˜ˆ˜}ʜÛiÀÊ̅iÊ
ˆÃVœÊ
As
a result, the assets are not depreciating on the bank’s books so it does not incur corporation tax on the depreciated amount of
" -Ê£x{x{Ê«>ÌvœÀ“Ê«ÀœÛˆ`iÃÊۜˆViÊÃiÀۈViÃÊ̜Ê
ˆÃVœÊ*ÊÌii«…œ˜iÃʜ˜Ê`iÎÃÊ>˜`Ê>Ãœ]ÊvœÀÊiÝ>“«i]ʈ˜Ê̅iÊÛ>ÛiÊÃÌ>̈œ˜ÃÊ
those
assets. This arrangement also improves ABN AMRO’s key performance indicators. Secondly, the bank found that the net
>œ˜}Ê̅iÊ«ˆ«iˆ˜i°ÊÊ`ˆ}ˆÌ>Ê“œLˆiÊÀ>`ˆœÊÃÞÃÌi“ʈÃÊ>ÃœÊVœ˜ÛiÀ}i`ʜ˜ÌœÊ̅iÊ*ʈ˜vÀ>ÃÌÀÕVÌÕÀi°Ê,>`ˆœÊÈ}˜>ÃÊ>ÀiÊVœ˜ÛiÀÌi`Ê
present
value (NPV) of total payments over the term was less than if it had financed the equipment purchase itself. The capital
ˆ˜ÌœÊ*Ê«>VŽiÌÃ]Ê>˜`Ê̅i˜Ê`ˆÃÌÀˆLÕÌi`Ê̅ÀœÕ}…Ê̅iÊL>VŽLœ˜iʘiÌܜÀŽÊ̜Ê̅iʈÏ>˜`½ÃÊÀi“œÌiʏœV>̈œ˜Ã°Êʏi>ŽÊ`iÌiV̈œ˜Ê>˜`Ê
sum
that the bank might have invested in networking equipment can therefore be made to work harder in other areas.
“œ˜ˆÌœÀˆ˜}ÊÃÞÃÌi“ÊVœ˜ÌÀœÃÊ>Ê,i“œÌiÊ/ii“iÌÀÞÊ1˜ˆÌÊ­,/1®Ê˜iÌܜÀŽÊ̅ÀœÕ}…Ê܅ˆV…Ê>˜ÞʘՓLiÀʜvÊ̅iÊ££äÊÛ>ÛiÊÃÌ>̈œ˜ÃÊ
The
combined cost savings from these two factors produced startling results. Peter Josse comments: “When we did an analysis
V>˜ÊLiÊÅÕÌÊ`œÜ˜ÊŜՏ`Ê>ÊLÀi>V…ÊœVVÕÀ°Ê˜œÌ…iÀÊ«ÀœViÃÃÊVœ˜ÌÀœÊ˜iÌܜÀŽÊ«ÀœÛˆ`iÃʅˆÃ̜ÀˆV>Êˆ˜vœÀ“>̈œ˜]Ê܅ˆV…Êi˜}ˆ˜iiÀÃÊ
over
the five-year period of the deal, we found that the Cisco Systems Capital arrangement allowed us to make savings in the
ˆ˜Ê9Õ⅘œ‡->Ž…>ˆ˜ÃŽÊÕÃiÊvœÀÊ«>˜Ìʓ>ˆ˜Ìi˜>˜ViÊ>˜`Ê«iÀvœÀ“>˜Viʓœ˜ˆÌœÀˆ˜}°Ê/…iʘiÌܜÀŽÊ`iˆÛiÀÃÊÃ>ÌiˆÌiÊ«Àœ}À>““iÃÊ
region
of 15 to 17 per cent over that period, through tax and NPV alone. Quite simply, it was much more cost effective.”
ˆ˜ÌœÊ9Õ⅘œ‡->Ž…>ˆ˜ÃŽÊÕȘ}ÊëiVˆ>ÊVœ“«ÀiÃȜ˜ÊÌiV…˜œœ}ÞÊ>˜`Ê>˜Êˆ˜Ìiˆ}i˜ÌÊ`ˆÃÌÀˆLṎœ˜ÊÃÞÃÌi“Ê̜ʜ˜ÞÊÃi˜`ʜÕÌÊÊ
«Àœ}À>““iÃÊ̜Ê̅œÃiÊ܅œÊÜ>˜ÌÊ̜ÊÀiViˆÛiÊ̅i“]Ê̅iÀivœÀiʘœÌʈ“«>V̈˜}ʜÛiÀ>Ê˜iÌܜÀŽÊ«iÀvœÀ“>˜Vi°
The
Cisco Catalyst 6500s went live in the core of the network in London in October 2004, with Amsterdam following in January
2005. Network performance in London immediately rocketed, with switch utilisation going down by around 70 per cent and
>˜Êœ…˜Ãœ˜ÊVœ˜VÕ`iÃ\ʺ/…ˆÃʈÃÊ>˜Êˆ“«œÀÌ>˜Ì]ÊÌܜ‡Ü>ÞʍœL°Ê"˜Ê̅iʜ˜iʅ>˜`ÊޜսÀiÊÃiˆ˜}Ê̅iÊ>LˆˆÌˆiÃʜvÊ̅iʘiÌܜÀŽ]Ê
no
problems reported by the users. Four or five peaks in the market shortly after the London deployment had no impact on
LÕÌÊޜսÀiÊ>ÃœÊÌÀވ˜}Ê̜Êi˜ÃÕÀiÊ̅>ÌÊ«iœ«iÊ՘`iÀÃÌ>˜`Ê̅>ÌÊ̅iÀiÊ>ÀiÊÀՏiÃÊ>˜`ÊÀiÃÌÀˆV̈œ˜Ãʜ˜Ê̅iÊÕÃiʜvÊ̅iʘiÌܜÀŽ°Ê/…iÊ
performance
whatsoever.
ÃiVÕÀˆÌÞʜvÊ̅iʘiÌܜÀŽÊˆÃÊ>ÊÛiÀÞʈ“«œÀÌ>˜ÌʈÃÃÕiÊvœÀÊÕðÊ/…iÊ-…iÊ/iiVœ““Õ˜ˆV>̈œ˜ÃÊ"À}>˜ˆÃ>̈œ˜Ê«ÀœÛˆ`i`ÊÕÃÊ܈̅Ê}Ài>ÌÊ
ÃÕ««œÀÌÊvœÀÊ̅iÊ`ˆÀiV̈œ˜ÊÜiÊ̜œŽ°ÊʘœÜÊLiˆiÛiÊ̅>ÌÊ->Ž…>ˆ˜Ê˜iÀ}ÞʈÃʏi>`ˆ˜}Ê̅iÊÜ>Þʈ˜Ê…œÜÊvÕÌÕÀiʘiÌܜÀŽÃÊŜՏ`ÊLiÊ
Peter
Josse is particularly pleased with the outcome of this engagement with Cisco. “From an IT point of view, we now have
`i«œÞi`ʈ˜Ê-…iÊE*°»
predictable
– and advantageous – monthly costs and a strategic plan in place for future technology refreshes. I couldn’t have
imagined a better result.”
Cisco
Systems, Inc.
All contents are Copyright© 2005 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement
#ISCO3YSTEMSINC)"3'!LLCONTENTSARE#OPYRIGHT¥#ISCO3YSTEMS)NC!LLRIGHTSRESERVED)MPORTANT.OTICESAND0RIVACY3TATEMENT
CUSTOMERCASE
345$9
#!3% STUDY
#534/-%2
TECHNOLOGY
BLUEPRINT
4%#(./,/'9",5%02).4
ABN AMRO’s Wholesale Clients division has installed 200 Cisco Catalyst 6500s in the local area networks that run its trading
˜Ênääʎˆœ“iÌÀiÃʏœ˜}Ê«ˆ«iˆ˜iÊqÊ>Ê`ˆÃÌ>˜ViÊ>“œÃÌÊ̅iʏi˜}̅ʜvÊÀi>ÌÊÀˆÌ>ˆ˜ÊqÊÀ՘ÃÊvÀœ“Ê̅iʜˆŽ«>}Ê«Àœ`ÕV̈œ˜Ê
floors
in London and Amsterdam. The core, distribution and access switches are all configured to a bespoke, standardised build
«>ÌvœÀ“ʈ˜Ê̅iʘœÀ̅ʜvÊ̅iʈÏ>˜`Ê̜Ê9Õ⅘œ‡->Ž…>ˆ˜ÃŽÊ­Ì…iÊÏ>˜`½ÃÊV>«ˆÌ>®Êˆ˜Ê̅iʓˆ`iÀÊVœ˜`ˆÌˆœ˜ÃʜvÊ̅iÊÜÕ̅]Ê܅iÀiÊ
that
will improve the bank’s time to market on new installations and reduce network maintenance and management costs.
,ÕÃÈ>½ÃÊwÀÃÌʏˆµÕiwi`ʘ>ÌÕÀ>Ê}>ÃÊ­ ÊqÊ}>ÃÊVœœi`Ê̜ʏˆµÕˆ`Ê>˜`ÊÌÀ>˜Ã«œÀÌi`ʈ˜Êň«Ã®Ê«ÀœViÃȘ}Êv>VˆˆÌÞÊ܈ÊLiÊL>Ãi`°Ê˜Ê
The
Catalyst 6500 intelligent switches are all capable of supporting 10/100/1000 Mbps Ethernet ports-Ê£x{x{Ê"«ÌˆV>Ê/À>˜Ã‡
that deliver standardsœ«ÌˆV>ÊwLÀiʘiÌܜÀŽÊL>VŽLœ˜iÊÀ՘˜ˆ˜}ʘÌiÀ˜iÌÊ*ÀœÌœVœÊ­*®Ê>˜`ÊVœ˜ÃÌÀÕVÌi`ÊÕȘ}Ê̅iÊ
ˆÃVœÊ"
based
IEEE 802.3af compliant Power over Ethernet (PoE). This enables Gigabit enabled workstations to take advantage of higher
«œÀÌÊ-ÞÃÌi“ÊÃÌÀiÌV…iÃÊ̅iÊi˜ÌˆÀiʏi˜}̅ʜvÊ->Ž…>ˆ˜ÊÏ>˜`½ÃÊ«ˆ«iˆ˜i°
bandwidth connections at the edge of the network for greater performance and user productivity. The majority of uplinks are now
10
Gigabit Ethernet, allowing for high performance uplinks to central resources as well as consolidated fibre usage and reducing
Ê->Ž…>ˆ˜‡ÓÊv>VˆˆÌˆiÃÊ>ÀiÊ`ˆÀiV̏ÞÊVœ˜˜iVÌi`Ê̜Ê̅iÊL>VŽLœ˜i]ÊiÝVi«ÌÊ̅iÊÌܜʓœÃÌʘœÀ̅iÀ˜Êœˆ‡«Àœ`ÕVˆ˜}Ê«>ÌvœÀ“Ã]Ê܅ˆV…Ê
any
complexity where multiple Gigabit would have been logically bundled together. The PoE capability also offers increased levels
>ÀiÊVœ˜˜iVÌi`Ê̜Ê̅iÊŜÀiÊLÞʅˆ}…ÊV>«>VˆÌÞʓˆVÀœÜ>Ûiʏˆ˜ŽÃ°Ê/…iʈÏ>˜`½ÃÊÛ>ÀˆœÕÃÊ«Àœ`ÕV̈œ˜Êv>VˆˆÌˆiÃÊ>˜`ÊÈÌiʜvwViÃÊ>ÌÊ
of
scalability so that ABN AMRO can continue to deploy new applications or services without additional upgrades.
œˆŽ«>}Ê>Àiʍœˆ˜i`Ê̜Ê̅iʘœÀ̅iÀ˜Êi˜`ʜvÊ̅iÊL>VŽLœ˜iÊLÞÊ
ˆÃVœÊ£äL«ÃÊ̅iÀ˜iÌÊÌiV…˜œœ}Þ°Ê/…iÊL>VŽLœ˜i½ÃÊÜÕ̅iÀ˜Ê
i˜`ÊVœ˜˜iVÌÃÊ̜Ê̅iÊ>VVœ““œ`>̈œ˜Ê>˜`ʜvwViÊÀiÜÕÀViÃʈ˜Ê9Õ⅘œ‡->Ž>ˆ˜ÃŽ]Ê>ÃœÊۈ>ʈ}>LˆÌÊ̅iÀ˜iÌ°Ê/…iÊÃiÛiÀiÊÜi>̅iÀÊ
The Catalyst 6500s also provide Wholesale Clients with a roadmap for future developments. As they are multimedia switches,
Vœ˜`ˆÌˆœ˜ÃÊ>ÃœÊ`ˆVÌ>ÌiÊ̅>ÌÊ̅iÀiÊŜՏ`ÊLiÊ>Ê>ÃÌÊ̅iÀ˜iÌÊVœ““Õ˜ˆV>̈œ˜Ãʏˆ˜ŽÊLiÌÜii˜Ê̅iÊ>VVœ““œ`>̈œ˜ÊLœVŽÃÊ>˜`Ê̅iÊ
they can support voice and video traffic as well as data, so may be used as a platform for delivering applications such as IP
œvwViÃÊ>ÌÊ9Õ⅘œ‡->Ž…>ˆ˜ÃŽ°
telephony. Similarly, the PoE capabilities (formerly known as ‘inline power’) offer a suitable vehicle for a wireless LAN installation
where the Catalyst 6500 can power Cisco access points, removing the need for additional AC power.
/…iÊ
ˆÃVœÊ" -Ê£x{x{Ê«>ÌvœÀ“ÊVœ˜ÌÀœÃÊVœ““Õ˜ˆV>̈œ˜ÊyœÜÃÊ>œ˜}Ê̅iʜ«ÌˆV>ÊwLÀiÊ>˜`ʓ>˜>}iÃÊ̅iÊÛ>ÀˆœÕÃÊ*ÊۜˆViÊ>˜`Ê
`>Ì>ÊÃiÀۈViÃÊ̅>ÌÊ>ÀiÊLiˆ˜}ʜÛiÀ>ˆ`ʜ˜ÌœÊ̅iÊL>VŽLœ˜i°ÊՏ̈«iÊV…>˜˜iÃÊVœ““Õ˜ˆV>ÌiÊ܈̅Êi>V…ʜ̅iÀ]Êi˜>Lˆ˜}ʓ>««ˆ˜}Ê
Each
Catalyst 6500 is capable of performing at up to 400 million packets per second (Mpps) throughout the Wholesale Clients’
LiÌÜii˜Ê`ˆvviÀi˜ÌʘiÌܜÀŽÃÊÀ՘˜ˆ˜}Ê̅ÀœÕ}…Ê̅iÊÃ>“iÊwLÀi°Ê
ˆÃVœÊÃ܈ÌV…iÃÊÈÌÊ>ÌÊi>V…ÊœvÊ̅iʘiÌܜÀŽÊ˜œ`iðÊ
network,
delivering sustained performance even under pressure from a rise in the markets. Support for multicast technologies in
the Cisco IOS software makes the switches ideal for the real-time environment of the trading floors. Multicast enables data
ʘՓLiÀʜvÊ«œˆ˜Ì‡Ìœ‡«œˆ˜ÌʓiÅʘiÌܜÀŽÃÊ>Àiʓ>««i`ÊvÀœ“Ê̅iʘœ`iÃÊL>VŽÊ̜Ê9Õ⅘œ‡->Ž…>ˆ˜ÃŽ]Ê̅iʘœ`iÊvœÀÊ܅ˆV…Ê
streams
to be distributed efficiently to all the banks’ traders simultaneously without affecting network performance.
…>ÃÊLii˜Ê돈ÌʜÛiÀÊÌܜÊÈÌiÃ]Êiˆ}…Ìʎˆœ“iÌÀiÃÊ>«>ÀÌÊvœÀÊL>VŽ‡Õ«Ê>˜`Ê`ˆÃ>ÃÌiÀÊÀiVœÛiÀÞ°ÊÕ«ˆV>Ìi`ÊwLÀiÃÊ>œ˜}Ê̅iʏi˜}̅ʜvÊ
Cisco
Catalyst 6500s are fully modular switches, and one module being used by ABN AMRO is the Supervisor Engine 720.
̅iÊL>VŽLœ˜iÊ«ÀœÛˆ`iʘiÌܜÀŽÊÀiȏˆi˜Vi°Ê-iVÕÀˆÌÞʅ>ÃÊLii˜Ê«>À>“œÕ˜Ì°ÊiV>ÕÃiʜvÊ̅iʘ>ÌÕÀiʜvÊ̅iÊÌÀ>vwV]Ê-
½ÃÊ«ÀœViÃÃÊ
This
is designed to protect the bank’s investment in the switches by increasing slot efficiency, ensuring stable and predictable
Vœ˜ÌÀœÊ˜iÌܜÀŽÊœ«iÀ>ÌiÃʈ˜ÊˆÌÃʜܘÊÃiVÕÀiÊVi]Ê܅ˆV…ʈÃÊ>«>ÀÌÊvÀœ“Ê­LÕÌÊ>LiÊ̜ÊVœ““Õ˜ˆV>ÌiÊ܈̅®ÊœÌ…iÀʘiÌܜÀŽÃ°Ê/…iÀiʈÃÊ
performance,
and providing simplified management and maintenance through the use of common spares and code.
œ˜Þʜ˜iÊ>VViÃÃÊ«œˆ˜Ìʈ˜ÌœÊ̅iÊ«ÀœViÃÃÊVœ˜ÌÀœÊ˜iÌܜÀŽ]ÊL>Ãi`ʈ˜Ê9Õ⅘œ‡->Ž…>ˆ˜ÃŽ°
79/<9;1.926/795*;276766;.96.;+<:26.:::74<;276:=2:2;'11-444"(0",",*&,(!0&
Corporate
Headquarters
,/-,/ 1$$
#.2 /1$/0
Cisco
Systems, Inc.
2:,7$@:;.5:6,
170 West Tasman Drive
(.:;%*:5*692=.
San Jose, CA 95134-1706
$*67:.
USA
&$
www.cisco.com
>>>,2:,7,75
Tel:
408 526-4000
$) 800
553-NETS (6387)
Fax: 408
526-4100
!%$
5 European
Headquarters
2/,-$ +$
#.2 /1$/0
Cisco
Systems International BV
2:,7$@:;.5:6;.96*;276*4'
Haarlerbergpark
**94.9+.908*93
Haarlerbergweg 13-19
**94.9+.90>.0
1101
CH Amsterdam
5:;.9-*5
The
Netherlands
%1.!.;1.94*6-:
www-europe.cisco.com
>>>.<978.,2:,7,75
Tel:
31 0 20 357 1000
Fax:
0 20 357 1100
$) 31
Americas
Headquarters
*$/(" 0$
#.2 /1$/0
Cisco
Systems, Inc.
2:,7$@:;.5:6,
170 West Tasman Drive
(.:;%*:5*692=.
San Jose, CA 95134-1706
$*67:.
USA
&$
www.cisco.com
>>>,2:,7,75
Tel:
408 526-7660
$) 408
Fax:
527-0883
5 Asia
Headquarters
0( Pacific
"(%("$
#.2 /1$/0
Cisco
Systems, Inc.
2:,7$@:;.5:6,
Capital Tower
#7+26:76#7*168 Robinson Road
*82;*4%7>.9
#22-01
to #29-01
$260*879.
Singapore
068912
>>>,2:,7,75
www.cisco.com
$)+65
Tel:
6317 7777
Fax:
6317 7799
5+65
5 Cisco
Systems has more than 200 offices in the following countries and regions. Addresses, phone numbers, and fax numbers are listed on the Cisco.com Web site at1
2:,7$@:;.5:1*:579.;1*6
7//2,.:26;1./7447>260,7<6;92.:*6-9.0276:--9.::.:8176.6<5+.9:*6-/*?6<5+.9:*9.42:;.-76;1.(0",$!0(1$
444"(0",",*&,,%%("$0
www.cisco.com/go/offices.
Argentina
Australia B •<:;92*
AustriaB .402<5
• BelgiumB 9*A24
• Brazil
• Bulgaria
• Canada
• Chile
• China B PRC
• Colombia
• Costa
Rica • BCroatia
Czech Republic B• .65*93
Denmark
B 97*;2*
B 7:;*#2,*
B *6*-*
B 124.
B 126*"#
B <40*92*
90.6;26* B• <:;9*42*
@89<: •B A.,1#.8<+42,
7475+2*
Dubai,
UAE •B Finland
Kong SAR • BHungary
• Israel B• ;*4@
Italy B• *8*6
Japan B• 79.*
Korea B• <?.5+7<90
Luxembourg B• Malaysia
<+*2&
*4*@:2*
9.4*6-:9*.4
6-2*• BIndonesia
6-76.:2*• BIreland
<60*9@• BIndia
760760$#
9..,.• BHong
9*6,. •B Germany
.95*6@ •B Greece
264*6- •B France
.?2,7 •B The
$*<-29*+2*
"74*6-"79;<0*4
".9<• BPhilippines
"12428826.:• BPoland
!79>*@• BPeru
!.>).*4*6-
%1.!.;1.94*6-:
Puerto Rico B• #75*62*
Romania •B #<::2*
Russia •B Saudi
Arabia B• $,7;4*6Scotland B• $260*879.
Singapore
Mexico
Netherlands •B New
Zealand • BNorway
• Portugal B• "<.9;7#2,7
$47=*32* B• $47=.62*
Slovakia
Slovenia B• $7<;1/92,*
South AfricaB•$8*26
SpainB•$>.-.6
Sweden B•$>2;A.94*6Switzerland B• %*2>*6
Taiwan B• %1*24*6ThailandB•%<93.@
TurkeyB•&39*26.
UkraineB•&62;.-260-75
United KingdomB•&62;.-$;*;.:
United StatesB•'.6.A<.4*
Venezuela B• '2.;6*5
Vietnam B• )25+*+>.
Zimbabwe
78@9201;C
2:,7$@:;.5:6,449201;:9.:.9=.-2:,72:,7$@:;.5:*6-;1.2:,7$@:;.5:4707*9.9.02:;.9.-;9*-.5*93:79;9*-.5*93:7/2:,7$@:;.5:6,*6-79
Copyright
© 2005 Cisco Systems, Inc. All rights reserved. Cisco, Cisco Systems, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc., and/orits
2;:*//242*;.:26;1.&62;.-$;*;.:*6-,.9;*267;1.9,7<6;92.:
affiliates
in the United States and certain other countries.
447;1.9;9*-.5*93:5.6;276.-26;12:-7,<5.6;79(.+:2;.*9.;1.8978.9;@7/;1.299.:8.,;2=.7>6.9:%1.<:.7/;1.>79-8*9;6.9-7.:67;2584@*8*9;6.9:1289.4*;276:128
All
other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship
+.;>..62:,7*6-*6@7;1.9,758*6@
between
Cisco and any other company.
#$((
(0406R)
SW/LW5353 02/05
Printed
in UK
"926;.-26&+