Learning and Personal Growth in a ‘Foreign’ Context: Intercultural Experiences of International Students Co-authors: Dr Qing Gu School of Education, University of Nottingham, Jubilee Campus, Nottingham NG8 1BB [email protected] Dr Michele Schweisfurth Centre for International Education and Research, University of Birmingham, Edgbaston, Birmingham B15 2TT [email protected] Professor Christopher Day School of Education, University of Nottingham, Jubilee Campus, Nottingham NG8 1BB [email protected] Output 2: Compare (forthcoming) Learning and Personal Growth in a ‘Foreign’ Context: Intercultural Experiences of International Students Abstract This paper discusses the background and key findings of a two-year Economic and Social Research Council (ESRC) funded mixed method research project (2006-2008) which was designed, within the context of university internationalisation, to provide an investigation of the experiences of first-year international students during their undergraduate study at four UK higher education institutions. The research explored the complexities of international students’ transitional experiences both in terms of their maturation and human development and their intercultural adaptation within a different educational environment and a different culture and society. These two types of transition interactively influenced the nature and process of students’ change and development over time. Findings of the research challenge the psychological model of international students’ linear intercultural adaptation and point to the presence of a complex set of shifting associations between language mastery, social interaction, personal development and academic outcomes. It is the management of this amalgam which results in intercultural adaptation, and the successful reconfiguration of ‘identity’. Moreover, this research suggests that personal, pedagogical and psychological factors are as important as organizational and social cultures in influencing students’ adaptation, identity change and ultimate success. The extent and nature of successful change and development can be restricted by the availability of support and the conditions of contact within the environments in which they are engaged. 1.0 Introduction This paper reports the findings of a two-year research project, funded by the UK Economic and Social Research Council (ESRC), which investigated the experiences of international1 undergraduate students at four UK universities. The research explored critical influences on their intercultural adaptation, examined how these influences impacted differently on them during their stay in the UK, International students are for the purposes of this study and paper defined as all students from outside the UK, including those from the EU who do not pay ‘international’ level fees. 1 1 Output 2: Compare (forthcoming) and identified the contributing factors to different levels and forms of adaptation, change and development. It made comparisons within and across different student groups in transition, aiming to identify similarities and differences between students from different cultural and academic backgrounds. The late 20th and early 21st centuries have witnessed unprecedented change as the scope and complexity of the internationalisation of higher education have expanded and deepened exponentially. This may be best represented in the dramatic rise in the mobility of students, academics and knowledge (OECD, 2007, Uvalić-Trumbić et al., 2007). Statistics on student mobility show that in 2004, more than 2.5 million tertiary students studied outside their home countries compared to 1.75 million in 1999 – a 41% increase (UNESCO, 2006). The Global Student Mobility 2025 Report (Bohm et al., 2002) predicts that the demand for international education will increase to 7.2 million in 2025. In the UK, both Government and Universities have been engaged in a push to improve the international competitiveness of the higher education offering (Guardian, 8th March 2006; also Blair, 1999; UKCISA, 2004 and 2007; UUK, 2006). The then Prime Minister Tony Blair in 1999 called upon universities to ‘open a window on the world’ (Blair 1999). One of the key aims of the second of the second Prime Minister’s Initiative (PMI), launched in 2006, was to consolidate the success of the PMI 1 through understanding the expectations of international students and improving the quality of all aspects of their experience whilst studying and living in the UK (British Council, 2007). International students are seen as vital to the current and future health of UK further and higher education and their contribution is perceived to be academic and cultural as well as financial (Burslem, 2004). The UK national economy benefits from considerable earnings of £12.5 billion per year (British Council, 2008). Given this policy context, there has been a growing level of concern over the extent to which British universities are continuing to provide appropriate and responsive levels of academic and personal support for international students (De Vita and Case, 2003; Guardian, 2005; UUK, 2006; British Council 2007). Whilst there is a growing literature on the experiences of international students in the UK, this tends to take the form either of surveys reporting broad trends (e.g. UKCISA 2004 and 2007), or of smaller-scale qualitative studies concerned with only one group (such as Chinese students) or with a narrow focus (such as motivations for studying abroad). This research, located in current policy contexts 2 Output 2: Compare (forthcoming) and grounded in the ethics of educational practices, was designed to provide a more nuanced, differentiated account of ways in which different students at different stages in their studies adapt to their academic and social environments than was previously available. 2.0 Conceptualising the Context 2.1 The international dimension of higher education: the policy context Internationalisation is perceived by some as the most revolutionary development of higher education in the 21st century (Seddoh, 2001). It has been claimed that in the contemporary era of globalisation, when technological transformation has increased the volume and speed of global flows of people, information and images, investments, policies, and knowledge at an unprecedented pace and scale (Appadurai, 1996, Friedman, 2005; Rizvi, 2008), developing, broadening and deepening the international and global connectivity of higher education is no longer an option, but a necessity. It is argued, however, that such change must be accompanied by and embedded in respect for the history, traditions, culture and priorities of each individual nation (Knight and de Wit, 1997; Knight, 1999). Thus, like globalisation, internationalisation is not a phenomenon that is neutral or value free. In higher education, the concepts, forms, focus and movement of the internationalisation agenda have changed profoundly over time. According to de Wit (2008), Britain and Australia introduced differential fees for international students at the end of 1970s which marked the first move from ‘aid to trade’. In the mid 1980s, driven by the European Commission, continental Europe shifted its focus from aid to cooperation and exchange. By the end of the 20th century, de Wit (2008) observed that economic rationales, together with the academic and political rationales, had begun to drive the move of internationalisation from cooperation and exchange to trade, primarily in terms of international student recruitment. Now, at the end of the first decade of the 21st century, the competition for international students, particularly in the form of the provision of cross-border education in the developed world, has increased significantly (de Wit, 2008; OECD, 2008). In her report for the OECD (2007), Knight states that ‘the last decade has clearly been a hotbed of innovation and new developments in international academic mobility’ (2007: 23). As new forms of cross-border education emerge and grow, so too has the complexity of the internationalisation of higher education increased. Rizvi (2008) concludes that in the past two decades, the idea of internationalisation of higher education has become so 3 Output 2: Compare (forthcoming) ubiquitous that ‘it can now be regarded as part of a global slogan system designed to steer educational reform in a particular direction’ (2008: 20). Knight (1999, 2004), in particular, has been engaged in an endeavour to clarify the meaning of internationalisation. She (2004) broadened the concept by highlighting i) the importance of the national/sector level in the realities of today’s political, cultural and economic context, and ii) the growing diversity of education providers and their different interests and approaches to the international, intercultural, and global dimensions of internationalisation. Her latest working definition describes the internationalisation of higher education as ‘the process of integrating an international, intercultural or global dimension into the purpose, functions (teaching, research, service) and the delivery of higher education’ (Knight, 2004; OECD, 2007: 23). More recently, Sanderson (2008) extended Knight’s framework of internationalisation, arguing that two additional dimensions should also be taken into account in defining the dynamic processes of internationalisation, i.e. the supranational dimension and the within-institutional dimension (Figure 1). In agreement with Knight, his extended framework also proposes that different forces of internationalisation interact across a local-global continuum and ‘reflect, reinforce, express and create internationalisation outcomes in a dynamic fashion’ (Sanderson, 2008: 279). Figure 1: The actual extent of the depth and breadth dimensions of the reach of internationalisation (Sanderson, 2008: 280) Global level Supranational level Regional level Intercultural, international, and global flows of technology, economy, knowledge, people, values, and ideas National level Sector level Depth dimension of the reach of internationalisation Extent of Knight’s (2004) depth dimension Institutional level Faculty/Department level Within-institution level Individual level 4 Breadth dimension of the reach of internationalisation Output 2: Compare (forthcoming) In contrast to Knight’s organisational approach to the conceptualisation of internationalisation, Sanderson adopted a phenomenological approach by investigating the dynamics and impacts of internationalisation, not on the organisation but on the professional and personal outlooks of individuals, in this case, the teachers. He described Knight’s organisational approach as ‘a beacon of explanation’ which shed light on the processes, approaches, rationales and strategies of internationalisation in the 1990s when the rapid engagement with internationalisation of activities was ‘more chaotic and less understood’ (2008: 281). However, as internationalisation is developing into a more mature phase in the 21st century, Sanderson (2008) reminded us that the capacity of an organisational approach to inform the minutiae of internationalisation at the level of individuals was limited. He suggested, therefore, that in order to understand processes and the effects of internationalisation, it is essential to investigate the purposes, practices and experiences of key stakeholders at all levels and the dynamic interactions between these. This research, therefore, investigated the nature and quality of the experiences of international students as one key group in this phenomenon. The internationalisation of higher education is not an end itself, but a means to an end, ‘with the end being the improvement of the quality of education’ (Knight, 1999: 20). Experiences of international students, to a greater or lesser extent, provide an indicator of the quality of the provision of education. 2.2 The nature of intercultural experience: the research context Interest in what constitutes culture, its deep-rootedness and its unspoken assumptions has increased over recent decades as the phenomenon of ‘sojourning’ (taking up temporary residence in another culture) has become more common. The study is contextualised in different research literatures concerning the nature of intercultural as well as cross-cultural experience, the stresses of studying abroad, and the interaction between home and host cultures in student adaptation. Cross-cultural experience and intercultural experience tend to be used interchangeably in the literature. Although they are not mutually exclusive, they embrace different focuses. The notion of cross-cultural experience inherently stresses boundary crossing, differences and diversity; intercultural experience, on 5 Output 2: Compare (forthcoming) the other hand, “encompasses both domestic and international contexts and implies cultures interacting” (Landreman, 2003, cited in King and Baxter Magolda, 2005: 572). This study takes the view that cross-cultural is embedded within the intercultural experience. Its primary focus is, therefore, upon the latter. Although individuals may experience both cross- and inter-cultural experiences simultaneously when they are exposed to different cultural environments and in encounters with different people, the tensions caused by their attempts to manage cultural differences tend to be more overwhelming in the initial phase of their border crossing. As they adapt to the new environment, they may gradually notice that they have, either consciously or subconsciously, become ‘one of them’. However, as some writers note (Berger and Luckman, 1966; Paulston, 1992; Byram, 2003), certain aspects of cultural beliefs and values may be beyond modification or ‘integration’ and will never be completely abandoned for others. Thus, individuals may develop ‘proficiency in self-expression and in fulfilling their various social needs’ in the host culture (Kim, 2005: 391), whilst continuing to experience a sense of boundary or ‘otherness’ when confronted with conflicting values and beliefs. This area of tension between the locus of self (belonging) and simultaneous sense of otherness (alienation) requires further systematic, empirical research in the context of internationalisation. Ward and Kennedy (1993: 222) suggest that there are two major types of reactions to intercultural stress: psychological adjustment (i.e. psychological wellbeing or satisfaction that is interwoven with stress and coping process) and sociocultural adaptation (i.e. relating to social skills and predicted on cultural learning) (see also Leung, et al., 2006, Li and Gasser, 2005, Mori, 2000, Searle and Ward, 1990, Ward and Kennedy, 1999). Other research also shows that intercultural experience can be a transformative learning process which leads to a journey of personal growth and development (Adler, 1975, Anderson, 1994, Byrnes, 1965; Furnham, 2004). Whilst the above studies are valuable as a means of identifying key issues in intercultural education, most are predominantly quantitative and ‘objectivistic in nature’ (Gudykunst, 2005: 25) and attempt to predict patterns of adaptation and factors that determine the observed patterns. Thus they fail to explain and present the ‘richness and fragmentation’ of intercultural adaptation (Kim, 2005: 376) processes in which international students are engaged in continuous negotiation and mediation with the surrounding environment, self-analysis (of 6 Output 2: Compare (forthcoming) their values and beliefs), self-reflection, and self-reorientation. The development of each component of their intercultural competence – attitude, knowledge, skills and critical cultural awareness (Byram et al., 2001) – influences and is influenced by the development of the others, and is moderated by the environment in which the individual is engaged. The degrees of adaptation – the process through which students change (or do not change) to fit in with the host culture – differ depending upon personal and situational factors and their interaction. Coleman (2004) argues that as a result of the ‘huge range’ of internal and external factors, many of which are not associated with culture, the outcomes of study abroad vary considerably from one individual to another: In each individual case, biographical, affective, cognitive and circumstantial variables come into play, with students’ previous language learning and aptitude impacted upon by their motivation, attitudes, anxiety, learning style and strategies, as well as by unpredictable elements such as location, type of accommodation, and degree of contact with native speakers. (2004: 583) However important it may be, culture is not the only determinant of teaching and learning practices, preferences and experiences. In an earlier study - a mixed method comparative pilot study on Chinese learners’ experiences in the UK and in British projects in China, Gu and Schweisfurth (2006) found that in addition to culture, factors such as the identities and motivations of the learners and the power relationships between them and their teachers were also significant issues in the strategic adaptations made by Chinese students. The study showed that despite various intercultural challenges and struggles, most students managed to survive the demands of the learning and living environment, and to change and develop. In Lost in Translation, Eva Hoffman concluded that her Polish insights could not be regained in their purity because ‘there is something I know in English too’ (1989: 273). The Polish and English languages and cultures had been blended into her sense of self in creation of the ‘new woman’. No, there’s no returning to the point of origin, no regaining of childhood unity. Experience creates style, and style, in turn, creates 7 Output 2: Compare (forthcoming) a new woman. … Polish insights cannot be regained in their purity; there’s something I know in English too. … When I speak Polish now, it is infiltrated, permeated, and inflected by the English in my head. Each language modified the other, crossbreeds with it, fertilizes it … (Eva Hoffman, 1989: 273) Therein lies the power of intercultural experience. 3.0 Methodology The combined quantitative and qualitative methodologies. The first stage, carried out in November 2006, was a questionnaire survey to all 1,288 first-year international undergraduates at four UK universities – two ‘old’ universities (institutions which pre-date 1992) and two ‘new’ ones (former polytechnics). Working with the International Offices at the universities, both paper and electronic versions were distributed to all new entrants, and resulted in a 19% rate of return. The survey provided a baseline description of the sample students’ purposes for their overseas studies, expectations and initial impressions and a range of personal, social and academic challenges that they had experienced in the initial phase of their studies. Preliminary findings informed the design of the case studies in the second stage of the research. In the second stage, from among those who volunteered, ten students from different countries and studying different disciplines were chosen as case studies for a series of individual interviews to explore their experiences over a fifteenmonth period. The selection of the case study students took into account their ethnicity, gender, and the contents of their responses to the first round survey. The qualitative data were gathered using: i) four semi-structured interviews which investigated narratives of the histories of the students and the key issues shaping their experiences over time; ii) narrative interviews with assistance of an instrument adapted from the VITAE study (Day et al., 2006) which required students to recall peaks and troughs during their studying and living in the UK and to identify ‘turning points’ (Strauss, 1959), i.e. key moments and experiences that had had a significantly positive or negative impact on their perceptions of their effective management of their study, lives and communication with the others. They related how these were managed 8 Output 2: Compare (forthcoming) (or not managed) over time (Appendix I: Managing the Ups and Downs of Living and Studying (MUDLS)); iii) diaries and email exchanges over time; and iv) one focus group meeting among the case study students, employed to consolidate themes and verify findings. The final data gathering took the form of a second survey designed to examine the extent to which the qualitative findings may be extrapolated to the larger population from which the case study samples were originally drawn. Despite some practical difficulties (e.g. a number of students changed their addresses and contact details without informing their universities), with support of the International Offices of the participating universities, the second survey achieved a satisfactory response rate of 10% (N=126). Synthesis of data analysis The quantitative analysis was conducted in parallel with the initial qualitative data collection and analysis and informed the design of the latter. Findings from the qualitative analysis provided bases for the second-round questionnaire survey. The comparison, integration and synthesis of findings of both analyses established the validity and reliability of the study and enabled emerging theories of intercultural adaptation to be developed over the research period. Thus, the interplay between different analytic procedures progressively integrated and triangulated various forms of data, provided grounds for continuing problem reformulation, and, most importantly, extended understandings and knowledge relating to the essence of intercultural adaptation over the course of the study. 4.0 Learning and Personal Growth in a ‘Foreign’ Context: Key Themes The research revealed the complexities of international students’ experiences both in terms of i) their maturation and human development and ii) their intercultural and academic adaptation to different educational environments, cultures and societies. These two experiences influenced students’ perceptions of their change over time. Key findings will be presented under four related themes: (1) Change influences; (2) Conditions for change; (3) Change as achievement and (4) A locus of self: identity, agency and resilience. Theme 1: Change influences 9 Output 2: Compare (forthcoming) The design enabled the research to take into account a wide range of influences upon international students’ experiences, including those embedded within their present study location, their personal and professional lives in their home countries, and the personal and academic qualities of the student themselves (Figure 1). The data positioned the students as active agents or participants (Blumer, 1969; Goffman, 1959) in a holistic four-dimension framework (Figure 1). The extent of their change, adaptation and development influences, and is influenced by, the relative strength of their personal histories, their interactions with others and the current educational and societal environments which they experience. It was not the influences themselves, therefore, but the management of the interaction between these in different phases of their studies which contributed strongly to the positive or negative nature of their intercultural experiences. Figure 1: Four-dimension change influences on the nature of international students’ intercultural experiences At University (e.g. lecturers’ support, ways of teaching, learning resources etc.) At Hom e (e.g. parents, fam ily relationships, etc.) Nature of student intercultural experience Student Life (e.g. friendship patterns, accomm odation finance, etc.) In Yourself (e.g. level of English; positive attitude to life; internal states etc.) Initial ‘shock’: student life and academic studies For most respondents to the Wave 1 survey, the challenges of adapting to a different academic culture appeared to be more acute than adapting to a different cultural and social environment. As indicated by Figures 2 and 3 below which compare their expected adaptation issues with those that they reported 10 Output 2: Compare (forthcoming) experiencing, students were surprised at the extent to which adaptation to the academic environment became the greater preoccupation. Student Life Prior to their departure for the UK, survey respondents were most worried about i) their financial situations (61%); ii) feeling lonely (44%) and iii) homesick (35%). Three months into their undergraduate study, financial worries remained as the dominant concern for the large majority of the students (59%), with food a distant second (32%) and loneliness third (30%) (Figure 2). Academic Studies Worrying about failing exams and essays remained a constant concern for the large majority of the survey respondents – both before their arrival in the UK and in the first term of their undergraduate study (Figure 3). Exposure to new pedagogies was reported as a challenge for over a third of the survey students. The most unexpected concern was “feeling embarrassed if unable to answer questions in class”: a marginal 7% before arrival in the UK, compared with 44% by the time of the first survey, reported such worries. Moreover, 18% worried about speaking up in class discussions before arrival, while 36% did after arrival. In addition, more than one in five reported that establishing relationships with lecturers (3% pre-departure versus 23% after arrival) and understanding their expectations (10% pre-departure and 27% after arrival) were major unexpected challenges. 11 Output 2: Compare (forthcoming) Figure 2: A comparison of ‘worries’ before and after students’ arrival in the UK: student life 70% 61% 59% 60% 50% 44% Prior to departure 40% 35% 30% 30% 29% 32% 29% 20% 32% 17% after arrival 19% 18% 16% 12% 10% 12% 9% 14% 14% 8% 7% 4% 4% 2% 2% 0% financial worries lonely homesickrelat ionship wit h UK students food personal safet y health keeping in accom. mixing with study touch with students family from home country 1% religious weat her mixing with needs int ernational students from ot her countries Figure 3: A comparison of ‘worries’ before and after students’ arrival in the UK: academic studies 70% 60% 50% 54% 50% 51% 44% 40% 38% 36% 30% 23% 20% 20% 20% 23% 19% 18% 15% 12% 10% Prior to departure After arrival 27% 27% 10% 11% 8% 7% 7% 5% 18% 3% 3% 2% 0% f ailing exams f ailing underst andingmanaging speaking upacademic help expect at ion access unable t o English working witrelat h ions wit h Underst andsmall group essays course independent in class & support of lect urers learning answer abilit y UK st udents lect urers lect ures discussions study discussions resources quest ions in class 12 Output 2: Compare (forthcoming) These reported ‘unexpected’ worries point to areas in which early university support is mostly required. Moreover, targeted university training on predeparture preparations could help smooth international students’ initial transition into their new learning and living environments. Language Use and Understanding Most students (over 80%) in the first survey reported that they were confident about using the English language both inside and outside the classroom. The distribution of their views was positively skewed in relation to all five items on language use. Students were particularly happy with their command of English for understanding lectures (N=194, 91%) and for social and practical use outside of the classroom (N=171, 80%). Evidence from the second survey and case studies indicates, as might be expected, a marked growth in students’ confidence in using the English language for academic purposes over the first two years of their studies. Teaching staff’s feedback on students’ work was perceived as particularly important for those who needed an English language certificate for their studies (75% versus 56%). However, the research also suggests that academic concerns were broadly similar between those who needed an English language certificate (where English may not be their native language) and those who did not. For example, there was no statistically significant difference in the perceived level of academic confidence and adjustment between these two groups of students. With regard to communication for social purposes, evidence suggests that a mastery of the form of the English language and an understanding of the ‘hidden’ societal and cultural values and norms attached to the language are equally important. For example, Tristan from Trinidad stated, I was sort of expecting … well coming from a background where I was being exposed to American culture and I thought that British culture and American culture were the same thing and I didn’t realise that they weren’t so similar. Just minor things like humour basically – I don’t get British humour that much. I sort of identify more with American humour. 13 Output 2: Compare (forthcoming) Theme 2: Conditions for Change A previous paper has reported on findings which related to initial uncertainties, patterns and influences of organisational and academic tutor support, friendship patterns and peer culture (Schweisfurth and Gu, 2009). These showed, In terms of academic conditions: i) Although these were major issues early in international students’ studies, placing them on a perceived unequal footing with other students, most experienced a marked growth in intercultural and academic confidence over time. ii) While university support was perceived as positive overall, it was clear that much depended on the commitment of particular individuals and departments. This resulted in a rather ‘patchy’ set of experiences. In terms of social conditions: iii) Beyond the university, there was much appreciation among the students of the multicultural nature of the wider British society; however, the opportunities to experience the UK culture were perceived by case study students as limited. iv) Cultural bonds with culturally similar to themselves appeared to have an important role to play in the formation of students’ friendship patterns, despite their willingness and efforts to integrate with British and international students from countries other than their own. v) Arguably, what these students were experiencing was a youth subculture which was not broadly representative of the wider culture, but contextualised within the unique university environment. In this study in particular, the campus-based universities constituted a ‘bubble’ in which most students lived, studied, socialised, and in some cases worked: very convenient, but also potentially isolating. This paper draws attention to two other academic and social conditions: (1) Academic conditions Integration with UK students In both surveys, there were different views regarding integrating and working with UK students. Whilst half of the respondents found it difficult to get to know and work with the UK students, the other half reported otherwise. However, amongst those who required a language certificate for their studies in the second survey (N=64), the majority felt that it was particularly difficult for them to mix 14 Output 2: Compare (forthcoming) with UK students (63% versus 37%), suggesting that language confidence may have been an issue for these students. Case study data also indicated gaps in cultural values and behaviours between home students and international students which posed challenges for academic and social integration. (2) Social Conditions Feelings of ‘powerlessness’ and ‘lack of a sense of belonging’ In both surveys close to half of the respondents (49% and 48%) indicated that they were unhappy with their social life. In addition, almost a third (approx. 32% in both surveys) reported that they often felt lonely while studying in the UK. Some students provided a detailed account of their feelings of ‘powerless’ and ‘lack of a sense of belonging’ while living in the UK: Back home I had a career and a future. I was in control of my own life, but I’ve lost track of that now. Because I had authority [as a hotel manager]. Here I’m virtually powerless. … Sometimes I miss “home”. Sometimes I miss my parents. Sometimes I miss my mum. Sometimes I just miss being a manager in the hotel. I miss my workplace. (Doris, Cameroon) I was just wondering why I didn’t feel lonely at all when I first came here – because I didn’t know what was going to happen. So every day was a new day. … But this time I came back [after Easter break] … I know I’m going to have a presentation and lots of study … and every day is normal. To be honest I don’t like my personal life here. I enjoy my study life but my personal life is kind of boring. … I just felt that I didn’t belong here. It’s not my place. I’m the guest and the guest is always less powerful… (Jiayi, China) The above accounts support Furnham’s (2004: 17) argument that, ‘foreign students face several difficulties, some exclusive to them (as opposed to native students)’. In our study, these particular difficulties were shown to be caused by challenges to students’ social and professional identities (as in the case of Doris who had a professional career in her home country) and unfamiliarity with societal values, structures and systems and the associated feelings of ‘being rejected by, or rejecting, members of the new culture’ and the new environment 15 Output 2: Compare (forthcoming) (Oberg, 1960, cited in Furnham, 2004: 17) (as in the case of Jiayi). As Lewthwaite (1986) observed in his study, “the differences in values, attitudes and beliefs between home and host cultures were seen as great and coupled with the sense of loss of the familiar (including food) put considerable pressure on the student.” Twenty years on, his observation continues, it seems, to apply. Theme 3: Change as Achievement Academic achievement The most prominent academic achievements were related to students’ perceived management of the ‘new’ pedagogy and learning styles. Towards the end of their second academic year, the large majority of the second survey students reported that they had become more: i) organised in managing their time for studies (73%) ii) committed to their course of study (82%) iii) confident about using a greater range of study skills (77%) iv) comfortable in small group discussion (71% versus 29%) v) confident about managing independent studies (72% versus 28%) In addition, the large majority of the students had begun to appreciate the role of class discussion in their learning. In total, 85% agreed that student discussion in class was helpful for their learning, and within this, 16% strongly agreed. Perceptions of cultures and acceptance of differences Over half (54%) of the second survey respondents reported that their understanding of the host (UK) culture had improved. In addition, 93% indicated that they had become more appreciative of their home cultural values. However, ample evidence suggests that the consequences of the international students’ intercultural experiences transcend their improved perceptions of the host culture. They had become more accepting of people with different attitudes and values. This was confirmed by 70% of respondents in the second survey. “It’s an interesting experience and you can see how different the countries in the world are and how different people behave and for them that is the natural way and that is how you should behave. … It’s a very valuable learning experience ...” (Maxwell from Germany) 16 Output 2: Compare (forthcoming) Personal achievement In addition to their academic achievement, the research findings also point to the importance of personal achievement for the large majority of the students involved. The three greatest personal achievements reported by students in the second survey were: i) personal independence (67%); ii) broadened life experiences and interests (56%) and iii) improved interpersonal and communication skills (41%). All case study students shared these personal achievements and rated their ‘selfdetermination’ as the key factor in sustaining their achievements in the host country. For example, I am planning to push myself to do things that I don’t really like to do…push myself outside this comfort area…at first you are not confident but then time will pass you feel yourself saying: yeah, I’ve done a good job, actually. (Guzal, Kyrgystan) Results of the second survey confirmed the case study findings. The top three highly rated factors which were perceived as having contributed to students’ academic and personal achievements included: i) self-determination (64%); ii) support from parents (21%) and iii) support from friends here (12%). Taken together, findings of the research strongly suggest that, despite various social, cultural, academic and personal challenges which international students may experience during their stay in the UK, most manage to change and develop – not because of their dependence upon others, but the exercise of their own agency and resilience to achieve and succeed. Theme 4: A Locus of Self: Identity, Agency and Resilience Murphy-Lejeune (2003: 113) describes the experience of adaptation and learning abroad as ‘a maturing process’ – ‘Rather than a total personality change, this process takes on the shape of a personal expansion, an opening of one’s potential universe.’ We argue that the driving force and essential qualities learners require to achieve such ‘personal expansion’ are more significant and go well beyond cultural models. The findings indicate that it is the interaction of these international students with their particular living and studying environments that facilitates change. This suggests not only that constructs shaped by culture can 17 Output 2: Compare (forthcoming) be changed, but that the nature of each individual’s motivations and experiences can be major factors. This is in contrast to deterministic notions of culture and learner. For example, ‘I’ve got two sets of values: one is for here and one is for China. … think they are just natural. … I’m a grown-up here. When I went back to China, I just went back to being the same – who I was – before I came here.’ (Jiayi from China) The situation is quite strange because for me I am not good in either Chinese or English accent. I am just in the middle. (Alanna from Macau) I’ll always be changed by what I experienced here, and by other cultures I saw here. (Nadia, Slovakian student) The case studies in particular reveal the students as active social actors, with proactive, positive attitudes towards the host society and their abilities to take control of their own process of adaptation. There is evidence of a strong sense of agency and resilience in their process of self-determined and purposeful strategic adaptation: … each of us – you have an idea of what sort of person you want to be and we have a million reasons not to be that person, like ‘doing that is not such a big deal’, and things like that. Well, I found not thinking about it has this effect: it sounds interesting; I want to do it; I want to do better. … I guess being older you sort of realise … I mean not that you can’t be happy as a child, but you have to become responsible for your actions. (Rina, Malaysia) For most students, going to university is a further step on a journey of self discovery in which they are able to assess themselves and hear themselves being assessed by others in a range of personal, social and academic settings. They must rely upon themselves to survive and flourish. New skills are learned and qualities developed which enable them to construct new identities where appropriate. For international students these processes are more complex and challenging, since they must also adapt to new and sometimes threatening norms 18 Output 2: Compare (forthcoming) of behaviour, languages and academic pedagogies on a number of personal, social and emotional levels. Establishing a “locus of self” in such circumstances is likely to require a different order of change competencies and resilience. It’s [studying in England] opened up my thinking processes ... When you are born and brought up in a restrictive environment, everything is family and you only have a very limited view on things. But when you go to another country and study and you meet people from other countries, then it opens up your perspective and you realise that everything in the world is not the same. … You are so torn between being yourself and what they want you to do – what others want you to do… (Raveena, India) Conclusions: Managing Transitions The research suggests that despite the challenges embedded in the academic and social conditions, most international students managed to change, adapt, develop and achieve. It also shows that international students’ intercultural learning experiences are both transitional and transformational and necessitate identity change to a greater or lesser extent. There are two types of transition: one is related to students’ own maturation and the other is related to their improved intercultural understanding and competence. As they interact within different educational environments, cultures and society, they continue to experience improved knowledge, awareness, skills and attitudes which enable them to function effectively within both their host and home countries. The process of identity change is, therefore, interwoven with the growth of their maturity and interculturality. The research findings challenge the notion that international students’ intercultural adaptation is linear and passive (in the sense that it is externally expected) and point to the presence of a complex set of shifting associations between language mastery, social interaction, personal development and academic outcomes. It is the management of this amalgam, as well as the availability of differentiated and timely support which results in intercultural adaptation, and the successful reconfiguration of ‘identity’. Moreover, this research suggests that personal, pedagogical and psychological factors are as important as organizational and social cultures in influencing students’ adaptation, and ultimate success. 19 Output 2: Compare (forthcoming) A final note: Although some differences in students’ perceptions of their experiences by country of origin, subjects of study and length of stay were identified in both surveys, the limited number of questionnaire returns did not allow statistically robust conclusions. Nonetheless, ample evidence from both the surveys and the case studies suggests that there are more common patterns of challenges, change and development amongst the undergraduate international students than differences. It is perhaps appropriate to close with the quote below from a case study student, which indicates more profound change, or perhaps more appropriately, growth, of his own choosing: But at the end of the day, your experience depends mostly on you. What you put in, you get back out, and so I would advise any fresher, or any person living away thinking of going away to study, or even if any of you are thinking of going away to study something… Keep an open mind, try new things, and be friendly. You have nothing to lose, and everything to gain … I actually have had the most amazing experience over the past couple of years. I’ve seen and done things I would never have dreamt of, and I know I made the most important decision of my life to come to England. (Tristan from Trinidad) 20 Output 2: Compare (forthcoming) Appendix I: Managing the Ups and Downs of Living and Studying (MUDLS) Managing the Ups and Downs of Living and Studying (MUDLS) Managing Well (most satisfied) New friends, social life, exploring Official job contract Final presentations Looking for jobs Came to NTV Satisfied Study pressure for finals Graduation + new job Met family & old friends Stress with work + need raise New job All friends gone Not Managing Well (least satisfied) Previous Years Jan – Sep 2006 Oct – Dec 2006 Jan – Mar 2007 Apr – Jun 2007 Jul – Sep 2007 Oct – Dec 2007 Jan – Mar 2008 Apr – Jun 2008 21 Output 2: Compare (forthcoming) References Adler, P. (1975) The transitional experience: an alternative view of culture shock. Journal of Humanistic Psychology, 15 (4): 13-23. Anderson, L. E. (1994) A new look at an old construct: cross-cultural adaptation. International Journal of Intercultural Relationships, 18 (3): 293-328. Appadurai, A. 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Universities UK (7th March 2006) Universities UK Response to Immigration Point System Proposal. http://www.universitiesuk.ac.uk/mediareleases/show.asp?MR=451 Uvalić-Trumbić, S., Daniel, J. and West, P. (2007) The role of international online courses in the worldwide provision of education. Paper presented at European Association of Distance Teaching Universities 20th Anniversary Conference, 8-9 September, Lisbon, Portugal. Ward, C. and Kennedy, A. (1993) Where’s the “culture” in cross-cultural transition: comparative studies of sojourner adjustment. Journal of Cross-Cultural Psychology, 24 (2): 221-249. Ward, C. and Kennedy, A. (1999) The measurement of sociocultural adaptation. International Journal of Intercultural Relations, 23 (4): 659-677. 26
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