2014-12-11 Artikel -läsning Alf Westelius 18 Affärssystem, 723G25 2014-12-11 Om läsningen: •Vad är huvudpoängerna i artikeln? •Vad handlar artikeln om egentligen? •Vad fäste du dig speciellt vid i artikeln? Alf Westelius 19 Affärssystem, 723G25 2014-12-11 Dimensions affecting user perception of information systems Direction of control Roller IS controls actions IS fit with structure Good fit Poor fit Individuals control actions Alf Westelius 99 Affärssystem, 723G25 2014-12-11 Alf Westelius 100 Direction of control IS controls actions Direction of control IS controls actions IS fit with structure Good fit Manipulator Administrative assistant 101 Affärssystem, 723G25 Manipulator Consultant Administrative assistant Poor fit Individuals control actions Individuals control actions Alf Westelius Bureaucrat IS fit with structure Good fit Poor fit Consultant 2014-12-11 Five roles of an information system Labelling the quadrants Bureaucrat Affärssystem, 723G25 2014-12-11 Alf Westelius 102 Affärssystem, 723G25 Dismissed 2014-12-11 1 2014-12-11 Five roles of an information system Direction of control IS controls actions Bureaucrat IS fit with structure Good fit Manipulator AROS Poor fit Consultant Administrative assistant Dismissed Individuals control actions Alf Westelius 103 "I mean, we encouraged people to come up with suggestions for improvements during the T50 period, and we still do. 'Yes, why not do it like this; it would be much more efficient.' After saying that, we would say: 'True, but we can't change the system [AROS]!' And there we were again. It was completely stifling creativity, working in those old systems [AROS]." (Company Division Manager) Affärssystem, 723G25 2014-12-11 Alf Westelius Five roles of an information system IS controls actions IS fit with structure Good fit Manipulator AROS AROS Poor fit Consultant Administrative assistant Dismissed Individuals control actions Alf Westelius 105 Affärssystem, 723G25 2014-12-11 Alf Westelius Five roles of an information system 106 107 2014-12-11 IS controls actions Bureaucrat Manipulator Triton Triton Bureaucrat Administrative assistant Affärssystem, 723G25 Manipulator IS fit with structure Good fit Poor fit Individuals control actions Alf Westelius Affärssystem, 723G25 Direction of control IS controls actions Consultant 2014-12-11 Five roles of an information system Direction of control IS fit with structure Good fit Affärssystem, 723G25 “It proved to be more difficult than we had anticipated. Our minds were filled with our old ways of working, you see, and now we were supposed to start working in a new way, Triton! This created a lot of problems, which were blamed on Triton. That was probably not correct. I believe we were the problem.” (Production leader) Direction of control Bureaucrat 104 Poor fit Consultant Dismissed 2014-12-11 Administrative assistant Individuals control actions Alf Westelius 108 Affärssystem, 723G25 (Sales) Triton Dismissed 2014-12-11 2 2014-12-11 Five roles of an information system "In one way the system change was a psychological revolution. You started to understand what you where doing. Today when you ask them, they actually tell what they are up to. … They even start to question our initial decision to use the MRP technique for all materials." (Purchase manager) Direction of control IS controls actions Bureaucrat Manipulator Triton IS fit with structure Good fit Poor fit Triton Consultant Administrative assistant (operation planner) Individuals control actions Alf Westelius 109 Affärssystem, 723G25 Dismissed 2014-12-11 110 Alf Westelius Affärssystem, 723G25 2014-12-11 Five roles of an information system Den infologiska ekvationen Direction of control I=i(S, D, t) IS controls actions Bureaucrat IS fit with structure Good fit Manipulator Triton Consultant Poor fit Administrative assistant Dismissed Individuals control actions Alf Westelius 111 S, referensram (det tolkande systemet) D, data t, tiden som används till tolkning Triton Langefors (1966) Affärssystem, 723G25 2014-12-11 40 Alf Westelius Affärssystem, 723G25 2014-12-11 MULTI-SITE PLANNING COMPLEX MRO CONSTRAINTBASED SCHEDULING VEHICLE INFORMATION MANAGEMEN T Ifs APPLICATIONS Tid som behövs för att förstå SALES CONTRACT MANAGEMEN T SERVICE CONTRACT MANAGEMEN T eINVOICE BUDGET MANAGEMEN T SELFSERVICE CASH FLOW RECRUITMEN T ACCOUNTS PAYABLE ACCOUNTS RECEIVABLE Tid personen är villig att lägga ned DEMAND PLANNING SCHEDULING & RESOURCE ALLOCATIONS FIELD SERVICE MAKE |CONFIGURE | ASSEMBLE TO ORDER INVOICING PREVENTIVE MAINTENANC E CALL CENTER BATCH PROCESS CUSTOMER SCHEDULES WORK ORDER COLLABORATI VE SOLUTIONS CUSTOMER QUOTATION PROJECT DELIVERY REPETITIVE PRODUCTION CUSTOMER ORDERS OVERALL EQUIPMENT EFFECTIVENE SS PERSONAL PORTAL SALES CONFIGURAT OR ENGINEERING CHANGE MANAGEMEN T SHOP ORDER SUPPLIER SCHEDULES EQUIPMENT METERING MOBILE & WIRELESS SERVICES COSTING PURCHASING EQUIPMENT MONITORING SHOP FLOOR REPORTING INVENTORY EQUIPMENT IFS DISTRIBUTI ON IFS MAINTENAN CE FIXED ASSETS EXPENSE MANAGEMEN T CONSOLIDAT ED ACCOUNTS TIME & ATTENDANCE WEB STORE ASSET DATA MANAGEMEN T GENERAL LEDGER PAYROLL ADMINISTRATI ON SALES & MARKETING PDM CONFIGURATI ON IFS FINANCIALS IFS HUMAN RESOURCE S IFS SALES & SERVICE IFS ENGINEERIN G BUSINESS PERFORM ANCE Westelius, 1996 EMPLOYEE DEVELOPMEN T& CERTIFICATIO NS TRAINING MANAGEMEN T ACCOUNTI NG RULES PROCESS AUTOMATION INTEGRATION MAKE TO PROJECT ENGINEER TO ORDER BUSINESS REPORTIN G ECOFOOTPRIN T MANAGEM ENT PROJECT MANAGEM ENT IFS MANUFACTU RING PROJECT REPORTIN G DOCUMEN T MANAGEM ENT QUALITY MANAGEM ENT CASE MANAGEM ENT EVENT MANAGEMEN T SYSTEM INTEGRATION & WEB SERVICES IFS BUSINESS ENABLERS BUSINESS MODELER IFS FOUNDATION1™— TECHNOLOGY AND ARCHITECTURE © 2009 IFS Alf Westelius 41 Affärssystem, 723G25 2014-12-11 3 2014-12-11 Signal Processorientering Customer fulfillment Reklam Ordermottagning Säljinsats och Plockning Packning Skeppning symbol Fakturering Betalningsbevakning Alf Westelius 12 etc. Affärssystem, 723G25 2014-12-11 Alf Westelius 42 Blame Surveillance Strategic use Alf Westelius 43 Affärssystem, 723G25 Affärssystem, 723G25 Kritik Spaning Övertalning 2014-12-11 Alf Westelius 44 Affärssystem, 723G25 Evidensbaserad styrning 45 Affärssystem, 723G25 2014-12-11 Controllerns roller Evidence-based management Evidensbaserat beslutsfattande Alf Westelius 2014-12-11 Nils-Göran Olve 2014-12-11 Alf Westelius 15 Affärssystem, 723G25 2014-12-11 4 2014-12-11 Controllerns roller Controllerns roller Nils-Göran Olve Nils-Göran Olve Alf Westelius 16 Affärssystem, 723G25 2014-12-11 Alf Westelius 17 Affärssystem, 723G25 2014-12-11 Livscykler och affärssystem Westelius (1996) Figure 3.5 The relationship between project, information systems development, and accounting principles life cycle Hedman o Lind (kap 6) Alf Westelius 32 Affärssystem, 723G25 2014-12-11 Alf Westelius 33 Affärssystem, 723G25 2014-12-11 Informationsanvändning Operativ information – för daglig, löpande verksamhet Direktiv information – för utvärdering och inriktningsbeslut Alf Westelius 6 Affärssystem, 723G25 2014-12-11 5
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