Release Notes for Cisco Insight Reporter v4.0.0
June 24, 2013
C or porate H eadquar t er s
C isco Sys te ms , Inc .
1 70 Wes t Tas ma n Dri ve
Sa n Jose , C A 9 513 4 -1 706
U SA
h ttp ://www . C isco .co m
T e l: 408 52 6 -4 000
80 0 55 3 -N ET S (6 387 )
F a x: 40 8 52 6 -4 100
Text Part Number: OL-29186-01
Introduction
Document Details
Cisco Service Center Release
Part Number
Publication Date
Release 4.0.0
OL-29186-01
June 24, 2013
This Release Note pertains to the official release of Cisco Insight Reporter v4.0.0.
It includes all the defects and caveats that were identified as part of internal testing. It assumes that the
reader has a good working knowledge of the Cisco Insight Reporter software.
This document covers the following:

Target Operating Environment

Compatibility with Cisco DPI Devices

New Features and Enhancements

Closed Caveats

Open Caveats

Related Documents

Obtaining Documentation and Submitting a Service Request
__________________________________________________
Release Notes for Cisco Insight Reporter v4.0.0
Page 2
Target Operating Environment
__________________________________________________
Target Operating Environment
The Cisco Insight Reporter v4.0.0 is the web reporting application to monitor traffic
analyzed by the DPI capabilities of Cisco Service Control Engines (Cisco SCE).
Note
Cisco Insight Reporter v4.0.0 supports Cisco SCE deployments running Cisco SCOS
Release 4.0.0 and earlier, and is backward compatible with earlier releases.
Starting from Release 4.0.0, the application supports only Cisco SCE devices and does
not support Cisco ASR1000 series routers running Application Visibility and Control
(AVC) feature.
Cisco ASR1000 customers can check on cisco.com for the availability of other reporting
solution for AVC.
Note
Customers running Cisco Insight Reporter releases earlier than v4.0.0 for deployments
based on Cisco ASR1000 routers will need to remove the related network
configuration(s) before upgrading to Cisco Insight Reporter v4.0.0.
The upgrade procedure does not support the migration of Networks created for Cisco
ASR1000 devices under the Network Wizard.
Cisco Insight Reporter v4.0.0 software is primarily designed to be installed as an
independent component on a dedicated hardware, this scenario is the most suitable for
medium/large SCE deployments for which it is advisable to keep the data collection and
storage layers on separate hardware and dedicate all the server resources to the Cisco
Insight Reporter application.
For demo purpose or small Cisco SCE deployments, the application can be installed on the
same host as the Cisco Service Control Collection Manager (CM). In this scenario, the
embedded MySQL 5.1 database engine, provided with the application, needs to be used to
store traffic data and the CM must be configured to populate it.
The application can also be installed on a deployed server with the CM software and its
traffic database but, in this case, the database engine needs to be MySQL 5.1.
The software can be deployed also on virtualized systems provided that the hosted operating
system is compliant and that all the requirements on prerequisites are met.
__________________________________________________
Release Notes for Cisco Insight Reporter v4.0.0
Page 3
Target Operating Environment
__________________________________________________
Hardware Requirements
The Cisco Insight Reporter v4.0.0 can be installed on any physical or virtual host with the
following minimal specifications:
Table 1.
Hardware Specifications
Components
Specifications
CPU
Single or dual-core 2.0 GHz or greater Intel x86/64 processor
OR
32/64 bit single or dual-core 2.0 GHz or greater SPARC processor
RAM
4 GB or greater
Free Disk Space
10 GB for the OS + additional disk space in case of traffic data storage.
Recommended size: > 100 GB
Network interface
Single 100BASE-T Ethernet or greater
In case of doubt, you can contact Cisco Support to get an estimation of the required CPU
power, RAM capacity, and disk storage.
Note
The performance of the Cisco Insight Reporter v4.0.0 depends on the size of the SCE deployment and
the number of users simultaneously running the reports. To get an optimal performance, the hardware
may have to be scaled accordingly.
The above recommendation is for a good response time when running ONLY the Cisco Insight
Reporter v4.0.0 application. In case the same server is used to co-host other applications, the hardware
has to be upgraded with more RAM, CPU power and storage capacity.
Software Requirements
You can install Cisco Insight Reporter v4.0.0 on any server running the following operating
systems:
Table 2.
Note
Supported Operating Systems
OS and architecture
Version
Architecture
Red Hat Enterprise Linux
or CentOS
5.x
Intel 32/64 bit
Solaris
9 or 10
Intel 32/64 bit
SPARC 32/64 bit
The recommended operating system for best performance is Red Hat Enterprise Linux 5 64-bit.
__________________________________________________
Release Notes for Cisco Insight Reporter v4.0.0
Page 4
Target Operating Environment
__________________________________________________
Java Runtime Environment (JRE)
Cisco Insight Reporter v4.0.0 requires JRE6. If the installer does not find JRE6 on the
system, it will automatically install it.
Supported Browsers
The Cisco Insight Reporter v4.0.0 is compliant with the following browsers:
 Firefox v3.0 and later
 IE v6.0 and later
 Google Chrome v5.0 and later
Notes
 As a prerequisite, the Flash Player 10.x browser plug-in should be installed on all client PCs that
will be used to display reports
 Cisco Insight Reporter v4.0.0 supports both HTTP and HTTPS
Screen Resolution
The application GUI supports a variety of screen resolution modes including 1280x1024,
1024x768, and 1680x1050 with consistent support of 4:3 and 16:9 aspect ratios (wide
screen). For a better user experience it is recommended to use a minimum vertical
resolution of 1024 pixels.
Note
A minimal screen resolution of 1024x768 is supported with vertical and horizontal scroll bars. For
other resolutions, scrollbars may appear if the screen resolution is lower than the application
workspace or if there are too many toolbars configured on the browser.
To maximize the user experience, it is suggested to set the browser to full-screen mode (that can be
set usually by pressing the F11 function key).
Supported Databases
The Cisco Insight Reporter v4.0.0 is delivered with a bundled MySQL 5.1 database that is
used for internal operations, but can also be used to store traffic data populated by the Cisco
Collection Manager software.
The application is distributed with an embedded MySQL 5.1 server (required for its internal
operations) but can also integrate an existing MySQL 5.1 instance, when installed on a preconfigured environment running Cisco Service Control Collection Manager Software. In
that case, the database engine must be MySQL 5.1 and it will host both the Insight
Reporter’s proprietary schemas and the Cisco Service Control Collection Manager schema
containing traffic data.
Cisco Insight Reporter can also be configured to work with external traffic databases
populated by Cisco Service Control Collection Manager(s).
__________________________________________________
Release Notes for Cisco Insight Reporter v4.0.0
Page 5
Target Operating Environment
__________________________________________________
The supported vendors and versions for external traffic databases are:



Note
Oracle 9.x or later
Sybase ASE 12.x or later
MySQL 5.x or later
For licensing issues, when working with Oracle and Sybase databases, customers are required to
provide the software JDBC connectors and copy them on a specific path of the application, as
described in the Installation Guide.
__________________________________________________
Release Notes for Cisco Insight Reporter v4.0.0
Page 6
Compatibility with Cisco DPI Devices
__________________________________________________
Compatibility with Cisco DPI Devices
Cisco Insight Reporter is the reporting platform for both Cisco Service Control Application
solutions.
This release 4.0.0 supports the following devices and configurations:
Table 3.
Supported devices and releases
DPI device
SW release
CM schema version
Cisco SCOS 3.5.0 to 4.0.0
Same as Cisco SCOS release
Cisco SCE
all models, but only
SCE8000 supported for
IPv6 traffic
__________________________________________________
Release Notes for Cisco Insight Reporter v3.4.0
Page 7
Compatibility with Cisco DPI Devices
__________________________________________________
Differences with Previous Release
The Cisco Insight Reporter v4.0.0 provides all the functional features of previous releases
as it is an incremental version.
The current release fully supports the feature set provided by Cisco SCOS Release 4.0.0 and
introduces new reports, as well as enhancements to existing reports, to leverage the new
capabilities implemented on SCE devices.
In particular, this release completes the full support for IPv6 for all traffic tables used to
generate reports.
The release is 100% compatible with existing Insight v3.x deployments and supports
software upgrade to allow customers to perform a seamless installation of the application
without the need to reconfigure all settings and existing report customizations (SCE
networks, saved/scheduled reports, dashboard, color settings, etc.).
Note
Starting from this release 4.0.0, the application only supports Cisco SCE devices and
does no longer support Cisco ASR1000 series routers running Application Visibility and
Control (AVC) feature.
Customers running Cisco Insight Reporter releases earlier than v4.0.0 for deployments
based on Cisco ASR1000 routers will need to remove the related network
configuration(s) before upgrading to Cisco Insight Reporter v4.0.0.
The upgrade procedure does not support the migration of Networks created for Cisco
ASR1000 devices under the Network Wizard.
__________________________________________________
Release Notes for Cisco Insight Reporter v3.4.0
Page 8
Target Operating Environment
__________________________________________________
The following matrix describes the main differences between the two versions:
Table 4.
Comparison with Previous Releases
Major feature
Insight Reporter
v3.4.0
Web2.0 GUI
CM database positioning
(traffic database)
Yes, based on Flex client
One or more external DBs
Can also use the internal MySQL 5.1 instance
Oracle 9.x or later
Sybase ASE 12.x or later
MySQL 5.x or later
Multi-vendor database
support
SCE report template (and
CM schema)
Insight Reporter
v4.0.0
3.5.0 to 3.8.5
3.5.0 to 4.0.0
15.1(3)S (XE 3.4.0S)
ASR1K IOS support
15.2(1)S (XE 3.5.0S)
no more supported
15.2(2)S (XE 3.6.0S)
Multi-device configurations
Yes, with report configuration
Authentication support with
external AAA servers
Yes, support of RADIUS and TACACS+
Deployment architecture
Can be installed on a single appliance or distributed
__________________________________________________
Release Notes Cisco Insight Reporter v4.0.0
Page 9
Compatibility with Cisco DPI Devices
__________________________________________________
New Features and Enhancements
Following is the list of new features and enhancements provided with this release.
Architectural features:

Full support of IPv6 traffic for all RDRs and database tables —filters can be set to
reports to focus the traffic analysis on specific IP type (some reports were already
migrated in the Service Pack #1 delivered for release 3.4.0).

Removed the support for Cisco ASR1000 series routers and Application Visibility
and Control (AVC).

Enhancements provided in the Service Pack delivered for v3.4.0:
o
Backup/Restore procedure (script)
o
Enhancement to the scheduler to save on the server’s file system the output
of scheduled reports
o
CM 3.8.6 database schema support
o
Support of DS-lite option as IP traffic type
o
Change for Active Subscribers report
o
Enhancements to existing reports as described in the Release Notes of
Service Pack #1 for v3.4.0.

Rollback procedure in case of failure in upgrading.

Visualization of thresholds on bandwidth and volume charts (manual entries).

Implementation of thresholds for Global Bandwidth/Volume for a specific Network
with notification of quota breach via email or logged on file system.

Customization of thematic dashboards.
New reports and enhancements to existing reports:

Active Subscribers report enhanced to support different IP type traffic
(implementation provided in the Service Pack #1 for release 3.4.0)

New reports for OS fingerprint (OSFP) detection

Mobile AppStore report

Mobile WhatsApp app usage report (message count)

Mobile iMessage app usage report (message count)

Filter to focus on specific IP type in Total Active Subscribers report

All Bandwidth reports now provide information about the average, maximum and
minimum bandwidth values calculated for the selected time range

Enhancement to report “Bandwidth per Cable Modem group”

Filter Option for Packages in Vlink BW per Package report
__________________________________________________
Release Notes for Cisco Insight Reporter v3.4.0
Page 10
Closed Caveats
__________________________________________________
Closed Caveats
The following issues have been fixed in this release:
Table 5.
Fixed Issues
Defect number
CSCud71693
CSCud74017
CSCud76303
CSCue68507
CSCue86349
CSCue92510
CSCuf56002
CSCug21930
Summary
CMTS-related reports: issue while switching the Topology
tree view mode.
VLink Bw per Package report needs to have flexible time
aggregation.
Top Vlink usage volume report not generated in CMTSaware network.
DS_Lite filter option not valid for reports based on ZUR and
PUR RDRs.
Duplication of Vlink Names in CMTS-aware mode.
Temp tables are not removed from Mysql DB after report
execution.
New Packages defined on SCE are not displayed on Insight
Reporter.
VLink Bandwidth per Service report is displaying inaccurate
data.
CSCug65314
Top Subscribers report fails when using CM 3.7.5 schema.
CSCug69171
CMTS reports: enhancements to the list of Virtual Links.
CSCug96581
CSCuh02366
CSCuh02940
Package Counters instead of IDs are used for Top
Subscribers reports.
Protocol tab is not getting loaded when HTTP signatures are
not defined.
Some reports fail when working with Oracle DB.
__________________________________________________
Release Notes for Cisco Insight Reporter v3.4.0
Page 11
Closed Caveats
__________________________________________________
Open Caveats
Below is the list of open caveats for the current release:
CSCub67401—Tomcat server must be restarted if the DB server went down
Symptom: When end user restarts the database server, all the connections used by Insight
Reporter are terminated. However, the application still tries to use the old connection pool
even if it is no longer available.
Conditions: Restart the local MySQL server and try to use the application.
Workaround: Open an SSH connection on the Cisco Insight Reporter server and manually
restart the Tomcat service (or reboot the server).
CSCuh57908 — Non-supported IP type filter for Malicious traffic reports
Symptom: Malicious traffic analysis reports currently expose a filter for IP type (to select
IPv4, IPv6, or DS-Lite traffic). That filter is actually not applicable to those reports.
Conditions: Open a Report Wizard window and select the topic corresponding to Malicious
traffic analysis.
Workaround: Do not use the IP type filter for these reports.
CSCuh35588 —Top Subscribers report not generated when Pkg aggregation
disabled in CM
Symptom: When generating the Top Subscribers report, Cisco Insight Report displays the
"No Data Found for selected range" message.
Conditions: Package aggregation is disabled for NUR RDRs on Cisco Service Control
Collection Manager. Generate the Top Subscribers report on Cisco Insight Reporter.
Workaround: Do not disable the Package aggregation on the Cisco Service Control
Collection Manager. If the Package aggregation is disabled, unselect the All Packages
option on the Insight Reporter's filter when generating the Top Subscriber reports.
CSCuh37580 — Top FTP Servers report: volume values reported as IPv4
addresses
Symptom: The Top FTP Servers report displays volumes using the quad-dotted notation
reserved to IPv4 addresses instead of decimal format.
Conditions: Open a Report Wizard window and select the topic corresponding to the Top
FTP Servers report.
Workaround: No workaround available for the interactive report. Export the report in CSV
format or use the chart tooltip to check the volume consumption of each reported FTP
server.
__________________________________________________
Release Notes for Cisco Insight Reporter v3.4.0
Page 12
Target Operating Environment
__________________________________________________
CSCue84277—Missing parameters in Link Aggregated Usage Volume per Service
report
Symptom: The Link Aggregated Usage Volume per Service report is missing the filters for
topology and services. So it is not possible to run the report for a specific subset of Cisco
SCEs or for a specific group of services.
Conditions: Open the Report Wizard and select the Topic to generate the Link Aggregated
Usage Volume per Service report.
Workaround: None
CSCuh27521—Some fields are missing in Subscriber Flows Details report
Symptom: Some fields are missing in Subscriber Flow Details report. Protocol IDs are
displayed instead of protocol names. Also the time boundary is missing; hence it is not
possible to generate the report for a specific time boundary.
Conditions: Open a Report Wizard window and select the topic corresponding to the
Subscriber Flows Details report. Then execute the report.
Workaround: None
CSCuh43799 —Top Service Servers report show service series as IPv4 addresses
Symptom: The Top Service Servers report plots service series whose labels are reported as
IPv4 addresses.
Conditions: Open a Report Wizard and select the Traffic Discovery topic, then generate the
Top Service Servers report.
Workaround: Export results in CSV format.
CSCuh48483 - Subscriber Flows Details report does not refresh properly
Symptom: The Subscriber Flows Details report is generated correctly the first time it is
executed, but then shows an empty page if the operator tries to refresh it or to run it to
monitor a different subscriber.
Conditions: Open the Report Wizard and select the Subscriber Flows Details report, then
try to reuse the same instance to refresh results or to switch to a different subscriber.
Workaround: Close the previously generated report before attempting to execute another
instance.
__________________________________________________
Release Notes for Cisco Insight Reporter v4.0.0
Page 13
Target Operating Environment
__________________________________________________
CSCuh51278—Top SIP Domains/User Agents reports do not support time
aggregations
Symptom: Top SIP Domains and Top SIP User Agents reports are not generated when the
time aggregation parameter is different than NONE.
Conditions: Open the Report Wizard and select the Top SIP Domains or Top SIP User
Agents reports, then try to change the aggregation interval under the Date and Time tab.
Workaround: None.
__________________________________________________
Release Notes for Cisco Insight Reporter v4.0.0
Page 14
Target Operating Environment
__________________________________________________
Related Documents
This document is to be used in conjunction with the documents listed below:

Cisco Insight Reporter v4.0.0 Installation Guide

Cisco Insight Reporter v4.0.0 User Guide
__________________________________________________
Release Notes for Cisco Insight Reporter v4.0.0
Page 15
Closed Caveats
__________________________________________________
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see What’s New in Cisco Product Documentation at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.
Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco
technical documentation, as an RSS feed and deliver content directly to your desktop using a reader
application. The RSS feeds are a free service.
This document is to be used in conjunction with the documents listed in the Xref_Color\xd2 umentation”Error! Reference source not found.”
section.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of
Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective
owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any
examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes
only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.
© 2013 Cisco Systems, Inc. All rights reserved.
__________________________________________________
Release Notes for Cisco Insight Reporter v3.4.0
Page 16