Ventura County Professional Women’s Network January-March 2007 Promoting the professional and personal growth of Ventura County women through education, mutual support, and sharing of resources VCPWN These dates are closer than they appear! Networking for Success Meetings Calendar By Shawn & Linda McCarthy, Executive Directors, Business Network Int’l (BNI) Location: Wedgewood Banquet Center 5880 Olivas Park Dr. Ventura Making contacts that turn into relationships is the foundation of a prosperous word-of-mouth based business. People new to networking repeatedly ask us,“What can I do to meet more people and make better contacts at business mixers?” Thursday, January 11 Linda McKenzie - Make-A-Wish Foundation Sponsor: Linda McCarthy Thursday, February 8 Alison Balter & Sheila Lowe - Authors Amongst Us Sponsor: Pam Vos Thursday, March 8 Let's Network & Silent Auction Sponsor: Carrie Sharpshair Networking begins at 5:30 p.m. Dinner at 6:30 with continued networking Program 7:15 Adjourn 8:45 VCPWN Board of Directors Meetings All members are welcome to attend: Wednesday, January 24 Wednesday, February 28 Wednesday, March 28 Location: Cypress Place, Ventura 6:00 p.m. Dinner and meeting Two keys to being confident when meeting people are preparation and practice. By developing your social skills, you will develop greater confidence in your ability to meet people, generate conversation and discover new networking opportunities. Have your presentation professionally represent who you are and what you do. Representing yourself professionally will add polish and power to your networking. How to Benefit from Networking Events $ $ $ $ Be forward! Don’t be shy. Be approachable and friendly. Smile! Smile! Smile! Walk right up to people, shake hands and ask them what they do. Have plenty of business cards with a current e-mail address and phone number. Always have a pen so you can write notes on the back of business cards you receive to remind you about each person you met. $ Introduce someone you have just met to someone you already know. $ Thank anyone that makes an introduction for you. It could change your life. $ Never be rude, under any circumstances. $ If there are sponsors providing refreshments, make a point to thank them personally. $ One of your reasons for attending mixer events should always be to meet new people. $ Engage everyone in lively, friendly and supportive conversations. $ Try to spend most of your time talking with people you don’t already know. $ Meet and speak with as many different people as you can, but spend some quality time with a few. $ Don’t monopolize one person’s time that other people are waiting to meet. $ Never carry or hand out flyers or sales materials. $ Dress appropriately, but wear comfortable shoes. $ Reciprocate – bring something to the table to offer others at the event – names, contacts, information. $ Follow up with a phone call or email within a few days while you are still fresh in the person’s mind. $ AND remember that networking is not selling…it is alliance building! Networking is a learned skill. Practice, practice, practice and watch how it changes your business life. Go for it! Page 2 . VCPWN Focal Points January/March 2007 From the President As we usher in another New Year, VCPWN has set its goals high. In the spring of 2007, we will be celebrating our 25th anniversary. Not bad for a “local” group! The success of the organization lies on the shoulders of so many wonderful women (and men) that have contributed over the years. We are so pleased you are a part of this history. Opportunities for putting together this special soiree will be plenty. In 2007 VCPWN will be re-introducing the Business Conference. This year’s version will be a half-day informational affair that we hope you won’t want to miss. Watch for news of this event. We’d love to have you be involved in the planning–contact Special Events Coordinator, Marlene Herman. is moving. We are thrilled to have so many new and renewing members. Thank you all for being part of this organization. We couldn’t do it without you. The Wind Beneath My Wings Award is coming up, as well as the Spirit of Networking award. It’s time to start thinking about whom you want to nominate for these prestigious awards. Fashion Coordinator and so much more! The Board and I are excited about our focus and the directions in which VCPWN [email protected] Between the Lines With the first week of 2007 behind us, there's still time to make some New Year's Resolutions. How about adding this one: I resolve to write an article for Focal Points, or at least submit some items for the Blow Your Horn column. Your contributions to this newsletter are important. The more input we have from members, the more personal your newsletter becomes and the more you'll enjoy it. Articles by members aren't for direct advertising, but they do provide a great forum to show off your expertise by allowing you to share important and pertinent information in your particular area. Don't worry about sending a finished product––the editor is here to help polish what you write. Just send me 500-700 words and a photo, and I'll do the rest. We also want to know what you like most about Focal Points and what else you want to see in these pages. Meanwhile, here's wishing you a healthy, successful, profitable New Year. Sheila Lowe, Editor [email protected] www.sheilalowe.com www.claudiaroseseries.com Shirley Lorraine Multi-talented Momma www.weekenders.com/shirleyscloset www.spencerlorraine.com Bulletin Board ~ Have you changed your email address lately? Added a web site? Remember to update your VCPWN Directory listing online at www.vcpwn.org. If you don't know your Member Number, contact Secretary Denise Lawrence at 805-984-5142. ~ 2007 is VCPWN's 25th Anniversary! Help us revitalize and renew your organization. Invite people you think who could benefit from and add to our membership to our next meeting. ~ In April we'll be awarding the Spirit of Networking Award. Start thinking now about which member you believe deserves this prestigious award. Stay tuned for more details in the next issue of Focal Points. ~ Watch for information about the upcoming VCPWN Women's 1/2-day conference. Specifically targeted at the Baby Boomer women in transition, topics may include elder care, finances and investment, and retirement planning. Page 3 . VCPWN Focal Points January/March 2007 Wind Beneath My Wings Award The prestigious Wind Beneath My Wings award will be given in February. To win, all you have to do is write a short essay of approximately 500-700 words about someone who has made a major difference in your life. This person can be a relative, a client, another VCPWN member, or anyone who is very special to you. If you win, the subject of your essay will be invited to the February meeting to share your award with you. Your essay will be read in front of all of the meeting attendees and you will receive a special gift. Essays are due by January 20, 2007. Please send essays or questions to Alison Balter: [email protected] ....a Friend does most or all of these… (A)ccepts you as you are (B)elieves in “you” (C)alls you just to say “Hi” (D)oesn’t give up on you (E)nvisions the whole of you (even the unfinished parts) (F)orgives your mistakes (G)ives unconditionally (H)elps you (I)nvites you over (J)ust “be” with you (K)eeps you close at heart (L)oves you for who you are (M)akes a difference in your life (N)ever Judges (O)ffer support (P)icks you up (Q)uiets your fears UPCOMING EVENTS Call to make reservations: 656-6011 January Linda McKenzie, Program Services Manager for the Tri-Counties Make-A-Wish Foundation is our January speaker. The Make-A-Wish Foundation delivers the heartfelt wish of a child with a life threatening medical condition. (R)aises your spirits (S)ays nice things about you (T)ells you the truth when you need to hear it (U)nderstands you (V)alues you (W)alks beside you (X)-plains thing you don’t understand (Y)ells when you won’t listen and (Z)aps you back to reality Alison Balter Before joining the Make-A-Wish Foundation, Linda owned and operated Messiah’s Cookies, the largest wholesale bakery in the county. Sheila Lowe February Authors Amongst Us, Alison Balter and Sheila Lowe join forces in a panel discussion to answer your questions about getting published. Both VCPWN board members and published authors, Alison and Sheila will share their experiences in becoming published both in non-fiction and fiction. Do you have a book in you that you'd like to have published? Have you ever wondered what the life of an author is like? Do you have questions about the process? Get them answered at the February meeting. Page 4 . VCPWN Focal Points January/March 2007 Please support our sponsors! If you would like to help support Focal Points, please contact Sheila Lowe at (805) 658-0109 or [email protected] Our January Meeting Sponsor is Linda McCarthy of BNI -Business Network International FOCAL POINTS 2007 advertising rates Business Card Size: $25 per issue or $75/4 issues Quarter-Page: $65 per issue “Unclassified” Ads: $15 - up to 20 words Insert (8 ½” x 11”): $50 per issue www.sheilalowe.com (805) 658-0109 Learn what motivates you Work with your strengths Overcome deficiencies Understand loved ones When you really need to know . . . Handwriting Handwriting Handwriting Handwriting Handwriting Handwriting Handwriting Sheila Lowe, FACFE, CG Handwriting Examiner All ads subject to editor approval and are due by the 10th of the month preceding publication. Book your ad and renew directly on the VCPWN web site! For information about advertising in Focal Points, contact Susan McRae (805) 659-5580 Page 5 . VCPWN Focal Points Recent Meeting Reviews By Carol Leish How to Value People and Get Value in Return According to our October speaker, Noelle Nelson, Ph.D., it is important to let people know that they matter. With her vast background, which includes working with attorneys, company management and authoring nine books, Noelle emphasized the importance of realizing that appreciation goes both ways in business. According to Noelle, we need to remember that “Appreciation is not just another word for attitude.” She mentioned several companies who know the power of appreciating their customers and employees. These include Southwest Airlines, See’s Candies and FedEx. Noelle said,“The U.S. Department of Labor tells us that the Number One reason people leave their jobs is lack of appreciation”—not low pay or poor working conditions, but lack of feeling appreciated. She noted the staggering costs to a company in terms of absenteeism and high turnover, in addition to replacement costs of recruiting, hiring, and training. According to Noelle, appreciation is an active, purposeful search for the value of whomever you come in contact with. She mentioned the importance of employers giving specific comments, not general ones and letting employees know how much you appreciate their positive effort. She said that stating one’s expectations can make a tremendous impact on job performance. Whether you are working in a corporation or as a homemaker, Noelle said, one’s individual needs must be addressed. A customer will become a loyal customer only if his or her needs are being valued. Knowledge is power! January/March 2007 She also mentioned several sources of power. According to Gina Rae, we are put into a parent/child relationship when a supervisor or a parent make demands instead of requests. To deal with this “Authority Power,” she said it’s a good idea to develop negotiation skills to outmaneuver controlling people. If someone has the power to give or take away something you want, you are experiencing “Reward and Punishment Power.” Human Resource departments have it with employees, and parents have it with children. Salespeople feel that the customer has the power, but Gina Rae says they need to realize that they have the power, too. Sales people have incentives for good behavior and negative consequences for poor performance. According to Gina Rae, having knowledge or a special mastery in a particular area is “Expertise Power” and is considered valuable to others—and they are willing to pay a lot for it. Doctors and lawyers are in this category, as are academics who use large words as a power play. “Credibility Power” involves consistency between what you say and what you do. The way we dress affects our credibility. People trust people they like. Gina Rae named Ghandi as one good example; Martin Luther King was another whose non-violent thoughts and behavior supported his thoughts.” Alan Greenspan was named as yet another example of someone with credibility power. In “Coalition Power,” Gina Rae says, “the power of a group is more powerful than the individual.” This is true in organizations from VCPWN to MADD (Mothers Against Drunk Driving). “Sharing information builds relationships but withholding information creates intimidation in “Information Power,”” said Gina Rae, reminding us that the written word is very powerful. Remember, each one of us has power! Now, use it! Negotiating with Power The November Speaker, Gina Rae Hendrickson, is a published author and a corporate trainer in problems in the workplace. She is the federal mediator for the U.S. Postal Service and the U.S. Forest Service, as well as the state mediator for the California State Employee Mediation Program. “If you think you have power, you do,” Gina Rae says. “If you don’t think you have power, you don’t. It’s something that you have to give yourself internally, before the rest of the world recognizes it.” She showed us how we can step into our power and have constructive interactions. A quarterly publication of Ventura County Professional Women’s Network EDITOR Sheila Lowe . . . . . . . . 658-0109 [email protected] ADVERTISING COORDINATOR Susan McRae MEETING REVIEWER Carol Leish Page 6 . VCPWN Focal Points January/March 2007 VCPWN Meeting Etiquette The board decided it was time for us all to review our organization’s Standing Rules. Please read them carefully and if you have any questions, contact any board member listed on the back of Focal Points. mailing, legal, insurance, and/or promotional. 11. Reimbursement Form: Committee members are requested to use a reimbursement form for expenditures (Property of 1. Networking Tables: Only member ma- Director of Finance, and available on the terials are to be placed on the Networking VCPWN.org website). table at general meetings. No religious, po- 12. Media: A list of the current media will litical subjects, or “special causes” materi- be included within our mailing list and coordinated through the Executive Secretary. als are allowed as a representation of VCPWN. Discussion of these types of top- 13. Folders/Responsibilities: Included in ics should be handled one-on-one. the individual Board Member file folders 2. Dinner Tables: No material, except a business card that indicates a specific seat is taken, is to be placed on dinner tables unless it has Board approval. 3. Sales: Nothing is to be sold at meetings except for VCPWN promotional products or guest speaker’s tapes, books, etc. 4. Flyers: Flyers for committee activities approved by the Board are to be presented in a professional manner and contain the VCPWN logo. 5. Correspondence: Any correspondence sent as a Board or Committee member should use the VCPWN staare the previous month’s new members and tionary or note cards. renewals with indication of their choices 6. Attendance: If a Board member cannot for committee interests and guests and visiattend a Board meeting, the member must tors. send a proxy in order to be considered in a. The Committee to which the interest corattendance or submit a written report to the responds should contact the individual. President in advance of the Board meeting. b. The Director of Membership and her 7. Absences: Three unexcused absences of committee will contact all new guests and Board members from Board meetings in visitors. one Board year are grounds for termination c. The Director of Membership will contact of office. all new members, renewing members, and 8. Recording Secretary: A copy of the non-renewing members. Board minutes shall be in the mail, faxed, 14. Greeting: At the VCPWN monthly or E-mailed within 1-2 weeks after commeeting, Board members/Greeters will pletion of the Board meeting. a. Encourage and direct new members to 9. Suggestion Box: There will be a comments/suggestion box at the check-in table the New Member Orientation meeting prior to each meeting. at the monthly VCPWN meeting. b. Promote Networking with all new mem10. Bids: Each committee is requested to bers and guests. obtain competitive bids for any work rec. Demonstrate good networking princiquiring a fee; three bids, preferably from the membership at large; categories would ples. include an audit, accounting, printing, 15. Check-in Table: Copies of membership applications, VCPWN brochures, and Focal Points will always be at the check-in table, plus leftover copies of current fliers and any other miscellaneous VCPWN activities or flyers. 16. Meeting Tables: a. A sign will be placed at each table reserving a seat for a Board Member. b. Each Board Member will sign up for a table at the Hospitality Table. c. There will be at least one Board Member at each table 17. Outside Meetings: The Co-Director of Public Relations, in January, will a. purchase a VCPWN display table for the annual Creative Options Day at Cal Lutheran University which is held in March. b. An exploration should be done to determine other available meetings. 18. Meeting Announcements: a. At the appropriate time, agenda speakers will approach the podium. b. All agenda speakers should identify themselves before making an announcement. c. Speak clearly and briefly d. Introduce the next agenda speaker, wait until the person arrives at the podium, and hand the microphone to the speaker. e. Cross to the end of the line of agenda speakers. When all speakers are finished, all will move to their seats. 19. Meeting Cost: Cost of meeting includes dinner. Price is the same if no dinner is ordered. 20. Liaisons: The Immediate Past President will chair the project to establish and maintain liaisons between VCPWN and other professional organizations. She will inform and advise the Public Relations Chairperson(s). 21. All Board Members will know VCPWN “Do’s and Don’ts of Networking” 22. Robert’s Rules of Order are to be followed, within reason, at Board Meetings and officiated by the Immediate Past President and Recording Secretary. Page 7 . VCPWN Focal Points January/March 2007 Blow Your Horn! M Hurrahs to Linda and Shawn McCarthy, who were honored at the November BNI International Conference. Nominated by their peers from more than 350 directors in the USA for the BNI Founder’s Circle, Sean and Linda were selected based on their exemplifying BNI core values, region growth, and contributions to the organization. M Congratulations, too, to Pam Vos, chosen as one of the Best Personal Trainers in Ventura County for 2006. Pam also recently welcomed a group of VCPWN members at her Forever Fit for Women studio for a relaxing evening of yoga by candlelight (wine and cheese helped with the relaxation part). M Even more congratulations are due. VCPWN Recording Secretary Anna Kittleson was elected to the Board of Directors for Caregivers, and VCPWN President-elect, Lisa Ross, was named Vice Chair of Communications for the Ventura Chamber of Commerce for 2007. M Led by Director of Special Events, Marlene Herman, several VCPWN members recently enjoyed an afternoon at Firefly Ceramics, where Margaritas, Pina Coladas, and food helped bring out their creativity. On another note, Marlene, who is a travel agent, attended a Kempinksi Hotels trade show at the Bel Aire Hotel and met twelve General Managers from their worldwide properties. She won three nights at the Kempinski Beijing hotel and two nights at the Villas at the Great Wall and is excited about her first visit to China. M Director of Networking and realtor, Carol Powell, traveled to Arizona for a week in December, where she attended six days of real estate investing school. Carol learned a lot and thoroughly enjoyed her first time in Scottsdale, which she says has developed into a very impressive city. She was also able to squeeze in a visit with her sister and an old friend from her BNI group. Note to all that Carol found flying from Oxnard airport to LAX a great alternative to driving or taking the shuttle. M Your busy VCPWN Board met on December 14 for its M The indefatigable Alison Balter has just completed her twelfth book and is currently working on her thirteenth. Microsoft Office ccess 2007 is the topic. A M President Shirley Lorraine revealed yet another talent when she performed “mystic predictions” card readings during the holidays for private parties on a boat, in an auto body garage, and outdoors. Her motto is “Have cards, will travel!” M Focal Points Editor Sheila Lowe was a guest of radio personality Baron Ron Heron on AM 1290, discussing her new books, The Complete Idiot’s Guide to Handwriting Analysis, Second Edition, released in January and her first mystery, Poison Pen, featuring a forensic handwriting expert, which is due out in March. annual holiday party, which was an extra-special event, as it happened to fall on Shirley Lorraine’s birthday (we were polite and didn’t ask which one). Fantastic food and fun gifts were exchanged, as this hardworking group of women (our male board member was absent) took a well-earned break. Send “Blow Your Horn” announcements to Focal Points Editor Sheila Lowe at [email protected], or complete a Blow Your Horn form at one of the VCPWN meetings. Remember, the articles are for interest items only. If you are interested in purchasing an advertisement to publicize your business or an event or place a classified ad, please let us know. It will benefit you and help support Focal Points. VCPWN MEMBERS USING MEMBERS SERVICES OCTOBER MEETING Lisa Ross Maura Raffensperger Ingrid Ward Sue Gary Laura Parson Linda McCarthy Barbara Marquis Martha Jaffe Susan McRae Lisa Collier Cypress Place Senior Living Organizing Rx Citibank Promotional Products Data-Girl Business Services BNI Marquis Interiors Travel Planner California Lavender Custom Embroidery used used used used used used used used used used Susan McRae Sue Gary Ione Lindroth Breena Maggio Lisa Collier Martha Jaffee Lisa Collier Lisa Collier Marlene Herman Barbara Marquis SeneGence Promotional Products USA Massage Therapist Creative Memories Custom Embroidery Travel Planner Custom Embroidery Custom Embroidery New Act Travel Marquis Interiors Ventura County Professional Women’s Network Post Office Box 6329 Oxnard, California 93031 (805) 656-6011 www.vcpwn.org . VCPWN 2006-2007 Board of Directors President Shirley Lorraine 805-659-5580 10155 Jamestown St., Ventura 93004 Focal Points Editor Sheila Lowe 805-658-0109 4735 Rossini Ln #102, Ventura 93003 Director of Mentoring Pam Vos 805-382-4444 1257 Bayside Cir., Oxnard 93035 President-Elect Lisa Ross 805-650-8000 368 Citadel Ave., Ventura 93003 Director of Public Relations Don Williams 805-339-9360 P.O. Box 7016, Ventura 93006 Executive Secretary Denise Lawrence 805-984-5142 2682 N. Victoria Ave, Pt Hueneme 93041 Director of Special Projects Marlene Hunau-Herman 805-485-7573 2511 Topaz Ct., Oxnard 93030 Director of Membership Ingrid Cabral Ward 805-485-9122 2072 Olga Street, Oxnard, 93036 Immediate Past President Alison Balter 805-491-0111 11450 Highridge Ct., Santa Rosa Valley 93012 Director of Networking Carol Powell 805-443-5900 1540 Quincy Street, Oxnard 93033 Director of Finance Mary Sullivan 805-642-9706 636 Colina Vista, Ventura 93003 Member-at-Large Laureen Lazzaro 805-477-0441 1794 Victoria Ave Suite A, Ventura 93003 Director of Hospitality Mary Gabriels 805-247-1470 236 S. G St., Oxnard 93030 Recording Secretary Anna Kittleson 805-491-0111 8323 Boise Street, Ventura 93004
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