Activities and processes in implementation and use
Developing mental acceptance
Developing understanding
Achieving formal acceptance
Study
Analysis Design Accept
Use
Implementa- Train
tion
-ing
Study Analyse Design Accept Implement
Use
Westelius, 1996
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IEI/EIS
Levels of ambition
in the use of IT
L1:81
Alf Westelius
Business scope
redefinition
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IEI/EIS
L1:82
Alf Westelius
Your task as part of a business process
Business Network
Redesign
Your task
Your
department’s
tasks
Business Process
Reengineering
Internal
integration
Local
utilisation
The entire business
process
Venkatraman (1994)
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IEI/EIS
Knowledge
about
what?
Person
Behaviour
L1:83
Alf Westelius
www.iei.liu.se/eis/edu/tdei21
www.iei.liu.se/indek/utbildning/ekonomiska-informationssystem/tdei21?l=en
IEI/EIS
Person
L1:85
Alf Westelius
Organisation
Results
People
Activities
Task
Information
The enterprise
system
IT
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IEI/EIS
Tasks
Technology
The levels
model
Based on Lundeberg (1993)
L1:86
Alf Westelius
www.iei.liu.se/eis/edu/tdei21
www.iei.liu.se/indek/utbildning/ekonomiska-informationssystem/tdei21?l=en
IEI/EIS
Leavitt’s diamond
(1963)
L1:87
Alf Westelius
Knowledge about ...
The ERP
system
The system logic
The business
processes
The system’s
Work
data
The program’s
Your own tasks
Your own
“screens”
tasks as parts of
The
business processes
Computer
program in
literacy
relation to your
own tasks
Accounting
The program in
relation to business
English
processes
Materials requirements planning
Quality assurance work
...
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www.iei.liu.se/indek/utbildning/ekonomiska-informationssystem/tdei21?l=en
IEI/EIS
L1:88
Alf Westelius