CHI 2008 Proceedings · Works In Progress April 5-10, 2008 · Florence, Italy PhotoChat: Communication Support System based on Sharing Photos and Notes Yasuyuki Sumi Graduate School of Informatics, Kyoto University Yoshida-Honmachi, Sakyo-ku, Kyoto 606-8501, Japan [email protected] Jun Ito Graduate School of Informatics, Kyoto University Yoshida-Honmachi, Sakyo-ku, Kyoto 606-8501, Japan [email protected] Toyoaki Nishida Abstract This paper proposes PhotoChat, a system that facilitates communication among users who want to share experiences by enabling them to share photos and notes. PhotoChat is designed to be used as a digital camera and to run on mobile PCs with a camera module. PhotoChat users can comment on the shared photos with a pen interface. The data, i.e., photos and comments, are distributed among PhotoChat users in real time to enable them to learn others' interests and to chat easily. In this paper, we show an implementation of our PhotoChat system and interaction patterns among PhotoChat users observed during our experimental evaluations. Graduate School of Informatics, Keywords Kyoto University Chat on photos, collaborative photo annotation, communication support system, experience sharing Yoshida-Honmachi, Sakyo-ku, Kyoto 606-8501, Japan [email protected] ACM Classification Keywords H5.3. Information interfaces and presentation (e.g., HCI): Group and Organization Interfaces Copyright is held by the author/owner(s). Introduction CHI 2008, April 5 – April 10, 2008, Florence, Italy The recent spread of digital cameras and camera phones has increased opportunities to record and share our daily experiences by photos. The huge amount of ACM 978-1-60558-012-8/08/04. 3237 CHI 2008 Proceedings · Works In Progress photos that increase daily, however, tend to become dead storage. The stored photos are not effectively used to share and create experiential knowledge. Tools that support ongoing communications in experience venues, so called experience sharing communication, are expected. The authors have been developing a system called PhotoChat to encourage group members to learn the individual interests of each other and to facilitate conversations among them by integrating daily, intuitive methods, i.e., photos and notes. PhotoChat is software designed to be used on mobile PCs with camera modules. PhotoChat users can take photos as with usual digital cameras and write memos and comment on the photos with a pen interface. The photos and notes are shared among the users by a wireless network in real time, and then the users can discover each other's interests and chat easily and naturally about the photos. This paper shows the implementation of PhotoChat and the interaction patterns among PhotoChat users observed during deployment at museums, daily meetings, etc. April 5-10, 2008 · Florence, Italy For digital note taking, many works, such as Flatland [3], have enhanced freehand writing and sketching. Many works have also supported group collaboration through viewing and annotating on digital documents such as papers (e.g., XLibris [4]) and Web documents (e.g., Anchored conversation [5] and Office Web discussion [6]). Our aim is to support communications among users, and the characteristics of our approach employ photos as a communication ground. The Lock-on-Chat system [7], which supports conversations anchored to specific locations of shared images, is designed to support communication among the audience at presentation-style conferences. On the other hand, PhotoChat is designed with the metaphor of a digital camera; all users can easily take photos to initiate chats with others. In term of practical implementation issues, PhotoChat uses ad-hoc wireless communication without any server to realize robustness with nomadic usage. Design and implementation of PhotoChat input: camera picture management Related works Our aim is to facilitate instant communications among people, and the characteristics of our approach employs photos as a communication ground. The recent progress of mobile phones enables such communication, i.e., exchanging daily photos with remote colleagues and comments on them [1,2]. PhotoChat is designed as a digital camera augumented with a pen interface and wireless communication so that its users can easily take photos and provide notes. another machine another machine another machine another machine database input: tablet output: display distribution control note management figure 1. System configuration of PhotoChat. 3238 CHI 2008 Proceedings · Works In Progress April 5-10, 2008 · Florence, Italy machines running PhotoChat by an ad-hoc wireless network in real time, so that the users can share photos and chat on them. Updated: photo having unread notes PhotoChat machines share all photos and notes by distributing them on wireless peer-to-peer connections without a data storage server. The system was implemented with Java and Java Media Framework. The data stored in the individual machines are photo data (JPEG), the stroke data of notes, and log data describing the timing of browsing and writing. User name & time photo taken Color depth represents how many notes written on photos Browsing & note mode Switching modes Chosen photo by user Other users browsing photo New: incoming photo Camera mode figure 2. User interface of PhotoChat system. System Overview Figure 1 illustrates the system configuration of PhotoChat. PhotoChat is software running on mobile PCs ideally with a camera module and a pen tablet. Users can take photos as with usual digital cameras and write and draw on them with the pen interface. The photos and pen strokes are distributed to other User Interface Our user interface has been refined several times based on experimental deployment. For instance, switching between “camera” and “browsing & note” modes is seamlessly done so that the users do not have to consciously make the switch. As a result, even first time users can intuitively use it without detailed instructions, and we observed that even elementary school children could instantly chat on the photos and invent their own games with PhotoChat. As shown in figure 2, most of the PhotoChat display is laid out for the camera viewfinder and photo browsing/notes. Thumbnails of all photos taken by connected users are listed on the left hand of the display by the time taken. Every thumbnail shows the user name and the time of the photo. The color depth behind each thumbnail represents how many notes are written on the corresponding photo. The thumbnails also show each user who is browsing (and writing on) which photos by showing names on the thumbnails so that the users can easily notice which photo is currently being discussed. 3239 CHI 2008 Proceedings · Works In Progress April 5-10, 2008 · Florence, Italy Hyperlink of Photos PhotoChat has a function for the hyperlink of photos, which is a unique ability beyond usual digital cameras and memo pads. Users can hyperlink between photos by dragging thumbnails of photos and dropping them onto another photo or a blank sheet. Jumping to photo by clicking thumbnail Linking thumbnails by drag and drop figure 3. Hyperlinking of photos. Figure 3 is an example of hyperlinking. A PhotoChat user is summarizing strategies for Japanese chess from an expert by taking photos and notes and clustering the strategies with the hyperlink function. Users can jump to the photo by clicking on the thumbnails. Users can recursively make hyperlinks that enable hierarchical and network summarizes of photos that imply knowledge structures. Data Sharing based on Ad-hoc Network In the first protype, we employed a server-client system in which a server centrally stored all photo and note data and to which all clients were directly connected. Preliminary experiments, however, revealed that the server-client system was not robust because all the clients depended on the server, so the server machine had to be kept physically centered among the clients while moving with PhotoChat users; that was difficult. The current implementation employs an ad-hoc network by wirelessly peer-to-peer connecting among PhotoChat machines. All PhotoChat machines duplicate all the photo and note data by conveying as connected as possible, and then all data diffuse among the PhotoChat users. More concretely, each PhotoChat machine regularly broadcasts to find connectable partners and exchanges the different parts of the data with them. The ad-hoc network enables us to use PhotoChat anywhere without servers and wireless access points. Interaction pattern among PhotoChat users We deployed PhotoChat in various opportunities, including event-type experience sharing such as touring museums, zoos, participating exhibitions, and conferences; meeting-type experience sharing such as daily meetings and lectures; and knowledge sharing in daily experiences such as sharing tips and know-how of common facilities in a laboratory. This section describes interaction patterns among PhotoChat users observed in the above experiments. Conversations on Photos Figure 4 is a typical example of the intended PhotoChat usage while designing PhotoChat. They show photos taken by and notes written by several PhotoChat users. Written notes are translated into English in the Figures. Users tend to use different pen colors, so we can easily 3240 CHI 2008 Proceedings · Works In Progress April 5-10, 2008 · Florence, Italy determine that multiple users are “chatting” about the photos. ③ This is a “Dashi” wheel (float for a parade). ① What is this? ② I found it What’s this? (><)/ ④ Where can I find it? ⑤ Center of exhibition area “South Asia”. An interesting and important characteristic of our approach is that PhotoChat employs the metaphor of “graffiti.” Usually, writing graffiti on others' property is discourteous. PhotoChat, however, encourages such “rude” behavior so that users have fun with communication itself. Ordering Experiential Knowledge Figure 5 shows an example that summarizes personal experience by mapping photos based on the museum floor plan. Generally, notes and scrawls during experiences tend to be fragmented, and careful note taking and structuring interrupts concentration on the experiences. The ordering and mapping of photos on the PhotoChat system using the hyperlink function are comparatively simple and easy tasks. Regardless of its simplicity, hyperlinking is an effective method to provide semi-structures over the fragments of knowledge. figure 4. Question and answer about an exhibit in a museum. Figure 4 shows a photo where the users are conversing about an exhibit while in a museum. The photo was taken and included a note “What is this?” by a user who liked the decoration of the exhibit. Another user quickly found the photo on her own PhotoChat and then the real exhibit. She added a comment: “I found it. What's this?” on the photo. A researcher in the museum quickly found the photo and the notes and responded “This is a Dashi wheel (a float for a parade).” Recently, many museums are keen to have dualchannel to facilitate the active participation of museum visitors and museum facilitators who timely respond to visitor demands. In such a sense, PhotoChat is a good tool to mediate between a few museum facilitators and many visitors. figure 5. Mapping photos of individual exhibits on floor plan. Figure 6 shows examples of meeting records. The authors' group uses PhotoChat at daily meetings and lectures for recording ideas and facilitating instant 3241 CHI 2008 Proceedings · Works In Progress April 5-10, 2008 · Florence, Italy communications among the members. The huge amount of data collected so far can be roughly classified into two patterns: cartoon-like illustrations of meeting situations (figure 6(a)), and screen shots of presentation slides with written notes (figure 6(b)). Figure 6(a) captures well the situation and atmosphere of the meetings, not only recording who says what by speech balloon. Figure 6(b) is a straightforward way to record meetings, i.e., taking photos of slides and scribbling notes on them. This method is conventional and the most familiar way for members to actively participate in meetings with paper handouts, even without PhotoChat. A notable phenomenon when using PhotoChat is that sharing of roles, e.g., shooting slides, taking notes about them, and summarizing the photos with the hyperlink function autonomously emerge among users. shared photos with a pen interface. The data, i.e., photos and notes, are shared among PhotoChat users in real time, enabling them to chat on the photos, order experiential knowledge, and invent new usages by themselves. Currently, we have started to analyze the system logs regarding photo-taking, note taking, and browsing behaviors by users as well as real-world sensor data such as user location, viewing, and speaking. We will analyze the relationships between the log data of PhotoChat usage and real-world sensor data to deepen our understanding and support of user interactions. References [1] Counts, S. and Fellheimer, E. Supporting social presence through lightweight photo sharing on and off the desktop, In Proc. CHI 2004, ACM (2004), 599-606. [2] Ames, M. and Naaman, M. Why we tag: Motivations for annotation in mobile and online media, In Proc. CHI 2007, ACM (2007), 971-980. [3] Mynatt, E.D., Igarashi, T., Edwards, W.K., and LaMarca, A. Flatland: New dimensions in office whiteboards. In Proc. CHI'99, ACM (1999), 346-353. [4] Schilit, B.N., Golovchinsky, G., and Price, M.N. Beyond paper: supporting active reading with free-form digital ink annotations. In Proc. CHI'98, ACM (1998), 249256. (a) Scene illustration with speech balloons. (b) Ordering presentation slides and notes. figure 6. Meeting records Conclusions This paper presented a system called PhotoChat that enhances experience sharing communication by sharing photos and notes. PhotoChat users can write notes on [5] Churchill, E.F., Trevor, J., Bly, S., Nelson, L., and Cubranic, D. Anchored conversations: Chatting in the context of a document. In Proc. CHI 2000, ACM (2000), 454-461. [6] Brush, A.J.B., Bargeron, D., Grudin, J., and Gupta, A. Notification for shared annotation of digital documents. In Proc. CHI 2002, ACM (2002), 89-96. [7] Nishida, T. and Igarashi, T. Lock-on-Chat: Boosting anchored conversation and its operation at a technical conference. In INTERACT 2005, Springer LNCS3585 (2005), 970-973. 3242
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