‫ﺩﻟﻴﻞ ﺍﻟﺘﺸﻐﻴﻞ ﺍﻟﺴﺮﻳﻊ‬
7.0 ‫ ﺍﻹﺻﺪﺍﺭ‬Click to Call
Click to Call ‫ﺍﻟﺘﺤﻀﻴﺮ ﻻﺳﺘﺨﺪﺍﻡ‬
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Excel ‫ ﻭﺗﻄﺒﻴﻘﺎﺕ‬Mozilla Firefox‫ ﻭ‬Internet Explorer ‫ﺍﻻﺗﺼﺎﻝ ﻣﻦ ﺧﻼﻝ‬
Microsoft ‫ ﻣﻦ‬Word‫ ﻭ‬PowerPoint‫ﻭ‬
2
Microsoft ‫ ﻣﻦ‬Sharepoint‫ ﻭ‬Outlook ‫ﺍﻻﺗﺼﺎﻝ ﻣﻦ‬
3
‫ﺍﻻﺗﺼﺎﻝ ﺑﺮﻗﻢ ﺗﻘﻮﻡ ﺑﺈﺩﺧﺎﻟﻪ ﺃﻭ ﻧﺴﺨﻪ‬
4
‫ﺍﺳﺘﺨﺪﺍﻡ ﺗﺎﺭﻳﺦ ﺍﻟﻤﻜﺎﻟﻤﺎﺕ‬
5
‫ﺍﻟﺘﺒﺪﻳﻞ ﺑﻴﻦ ﺍﻟﻬﻮﺍﺗﻒ‬
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‫ﻣﻮﻗﻊ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬
7
‫ﺍﻟﻤﻘﺮ ﺍﻟﺮﺋﻴﺴﻲ ﻓﻲ ﺍﻷﻣﺮﻳﻜﺘﻴﻦ‬
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
408 526-4000 :‫ﺍﻟﻬﺎﺗﻒ‬
800 553-NETS (6387)
408 527-0883 :‫ﺍﻟﻔﺎﻛﺲ‬
Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United
States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word
partner does not imply a partnership relationship between Cisco and any other company. (0705R)
© 2008 Cisco Systems, Inc. All rights reserved.
OL-17768-01
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‫ﺍﻟﺘﺤﻀﻴﺮ ﻻﺳﺘﺨﺪﺍﻡ ‪Click to Call‬‬
‫ﺍﺭﺟﻊ ﺇﻟﻰ ﺍﻟﻤﺴﺆﻭﻝ ﻟﺪﻳﻚ ﻟﻠﺘﺄﻛﺪ ﻣﻦ ﺃﻥ ﺍﻟﻨﻄﺎﻡ ﻟﺪﻳﻚ ﻳﺴﺘﻮﻓﻲ ﺍﻟﻤﺘﻄﻠﺒﺎﺕ ﺍﻟﻼﺯﻣﺔ ﻻﺳﺘﺨﺪﺍﻡ ‪،Click to Call‬‬
‫ﻭﻛﺬﻟﻚ ﻟﻠﺤﺼﻮﻝ ﻋﻠﻰ ﻗﺎﺋﻤﺔ ﺑﺎﻹﺻﺪﺍﺭﺍﺕ ﺍﻟﻤﺪﻋﻤﺔ ﻣﻦ ﺍﻟﺘﻄﺒﻴﻘﺎﺕ ﺍﻟﺘﻲ ﺳﺘﻘﻮﻡ ﺑﺈﺟﺮﺍء ﻣﻜﺎﻟﻤﺎﺕ ﻣﻨﻬﺎ‪.‬‬
‫ﻟﻜﻲ ﺗﺘﻤﻜﻦ ﻣﻦ ﺗﺜﺒﻴﺖ ﺍﻟﺘﻄﺒﻴﻖ‪ ،‬ﻳﺠﺐ ﺃﻥ ﺗﺘﻮﻓﺮ ﻟﺪﻳﻚ ﺍﻣﺘﻴﺎﺯﺍﺕ ﺍﻟﻤﺴﺆﻭﻝ ﻛﻤﺎ ﻳﺠﺐ ﺃﻥ ﺗﺘﻮﻓﺮ ﻣﺴﺎﺣﺔ ﺧﺎﻟﻴﺔ‬
‫ﻋﻠﻰ ﺍﻟﻘﺮﺹ ﻗﺪﺭﻫﺎ ‪ 80‬ﻣﻴﺠﺎ ﺑﺎﻳﺖ ﻋﻠﻰ ﺍﻷﻗﻞ ﻋﻠﻰ ﺟﻬﺎﺯ ﺍﻟﻜﻤﺒﻴﻮﺗﺮ ﻟﺪﻳﻚ‪.‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪1‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪2‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪3‬‬
‫ﺗﺄﻛﺪ ﻣﻦ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﺍﻟﻤﺜﺒﺖ )ﻣﻠﻒ ‪ (.exe‬ﻭﺇﺭﺷﺎﺩﺍﺕ ﺍﻹﻋﺪﺍﺩ ﺍﻟﻘﺎﺑﻠﺔ ﻟﻠﺘﻄﺒﻴﻖ ﻣﻦ ﻣﺴﺆﻭﻝ‬
‫ﺍﻟﻨﻈﺎﻡ ﻟﺪﻳﻚ‪.‬‬
‫ﻣﺰﺩﻭﺟﺎ ﻓﻮﻕ ﺍﻟﻤﺜﺒﺖ‪ ،‬ﺛﻢ ﺍﺗﺒﻊ ﺍﻟﺮﺳﺎﺋﻞ ﺍﻹﻟﻜﺘﺮﻭﻧﻴﺔ‪.‬‬
‫ﻧﻘﺮﺍ‬
‫ﺍﻧﻘﺮ ً‬
‫ً‬
‫ﻗﻢ ﺑﺈﺗﻤﺎﻡ ﺗﻬﻴﺌﺔ ﺗﺴﺠﻴﻞ ﺍﻟﺪﺧﻮﻝ‪ ،‬ﺛﻢ ﺣﺪﺩ ﺍﻟﻬﺎﺗﻒ ﺍﻟﺬﻱ ﺳﻴﺘﻢ ﺍﺳﺘﺨﺪﺍﻣﻪ‪) .‬ﻹﺗﻤﺎﻡ ﻫﺬﻩ ﺍﻟﻤﻬﺎﻡ‪ ،‬ﺍﺗﺒﻊ‬
‫ﺍﻹﺭﺷﺎﺩﺍﺕ ﺍﻟﺘﻲ ﻳﺰﻭﺩﻙ ﺑﻬﺎ ﺍﻟﻤﺴﺆﻭﻝ ﻭﺍﺭﺟﻊ ﺇﻟﻰ ﺗﻌﻠﻴﻤﺎﺕ ‪ Click to Call‬ﻋﻠﻰ ﺍﻹﻧﺘﺮﻧﺖ‪(.‬‬
‫‪ 4‬ﺍﻻﺗﺼﺎﻝ ﺑﺮﻗﻢ ﺗﻘﻮﻡ ﺑﺈﺩﺧﺎﻟﻪ ﺃﻭ ﻧﺴﺨﻪ‬
‫ﻳﻤﻜﻨﻚ ﺍﻻﺗﺼﺎﻝ ﺑﺄﻱ ﺭﻗﻢ ﺗﻘﻮﻡ ﺑﺈﺩﺧﺎﻟﻪ ﺃﻭ ﻧﺴﺨﻪ ﺇﻟﻰ ﺍﻟﺤﺎﻓﻈﺔ‪.‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪ 1‬ﻗﻢ ﺑﻨﺴﺦ ﺭﻗﻢ ﺇﻟﻰ ﺍﻟﺤﺎﻓﻈﺔ )ﺍﺧﺘﻴﺎﺭﻱ(‪.‬‬
‫ﺍﻟﻤﻮﺟﻮﺩ ﻓﻲ ﺷﺮﻳﻂ ﺍﻟﻤﻬﺎﻡ ﻓﻲ ‪ Windows‬ﻟﺪﻳﻚ‪.‬‬
‫ﻣﺰﺩﻭﺟﺎ ﻓﻮﻕ ﺍﻟﺮﻣﺰ‬
‫ﻧﻘﺮﺍ‬
‫ﺍﻟﺨﻄﻮﺓ ‪ 2‬ﺍﻧﻘﺮ ً‬
‫ً‬
‫ﺍﻟﺨﻄﻮﺓ ‪ 3‬ﻗﻢ ﺑﺘﻨﻔﻴﺬ ﺃﺣﺪ ﺍﻹﺟﺮﺍءﻳﻦ ﺍﻟﺘﺎﻟﻴﻴﻦ ﻓﻲ ﺍﻟﻨﺎﻓﺬﺓ "ﺍﺗﺼﺎﻝ ﻣﻊ ﺗﺤﺮﻳﺮ"‪:‬‬
‫– ﻗﻢ ﺑﺘﺤﺮﻳﺮ ﺍﻟﺮﻗﻢ ﺍﻟﺬﻱ ﺗﻢ ﻟﺼﻘﻪ ﻣﻦ ﺍﻟﺤﺎﻓﻈﺔ‪ ،‬ﺇﺫﺍ ﻟﺰﻡ ﺍﻷﻣﺮ‪.‬‬
‫– ﺃﺩﺧﻞ ﺍﻟﺮﻗﻢ‪.‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪ 4‬ﺍﻧﻘﺮ ﻓﻮﻕ ﻣﻮﺍﻓﻖ‪.‬‬
‫‪ 5‬ﺍﺳﺘﺨﺪﺍﻡ ﺗﺎﺭﻳﺦ ﺍﻟﻤﻜﺎﻟﻤﺎﺕ‬
‫‪ 2‬ﺍﻻﺗﺼﺎﻝ ﻣﻦ ﺧﻼﻝ ‪ Internet Explorer‬ﻭ‪Mozilla‬‬
‫‪ Firefox‬ﻭﺗﻄﺒﻴﻘﺎﺕ ‪ Excel‬ﻭ‪ PowerPoint‬ﻭ‪Word‬‬
‫ﻣﻦ ‪Microsoft‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪ 1‬ﺣﺪﺩ )ﻗﻢ ﺑﺘﻤﻴﻴﺰ( ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ ﻓﻲ ﺍﻟﺘﻄﺒﻴﻖ‪.‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪ 2‬ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻟﻌﺮﺽ ﺍﻟﻘﺎﺋﻤﺔ‪.‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪ 3‬ﻗﻢ ﺑﺘﻨﻔﻴﺬ ﺃﺣﺪ ﺍﻹﺟﺮﺍءﻳﻦ ﺍﻟﺘﺎﻟﻴﻴﻦ‪:‬‬
‫– ﺍﻧﻘﺮ ﻓﻮﻕ ﺍﺗﺼﺎﻝ ﻟﻄﻠﺐ ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ‪.‬‬
‫– ﺍﻧﻘﺮ ﻓﻮﻕ ﺍﺗﺼﺎﻝ ﻣﻊ ﺗﺤﺮﻳﺮ ﻟﻴﺘﻢ ﺗﺤﺮﻳﺮ ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ ﺛﻢ ﺍﻻﺗﺼﺎﻝ ﺑﻪ‪.‬‬
‫‪ Click to Call‬ﻳﺘﻢ ﻣﻦ ﺧﻼﻝ ﺗﺨﺰﻳﻦ ﺍﻷﺭﻗﺎﻡ ﺍﻟﺘﻲ ﺗﻢ ﺍﻻﺗﺼﺎﻝ ﺑﻬﺎ ً‬
‫ﺳﺎﺑﻘﺎ ﺑﺤﻴﺚ ﻳﻤﻜﻨﻚ ﺍﻻﺗﺼﺎﻝ ﺑﻬﺎ ﻣﺮﺓ‬
‫ﺃﺧﺮﻯ ﺑﺴﻬﻮﻟﺔ‪.‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪1‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪2‬‬
‫‪ 6‬ﺍﻟﺘﺒﺪﻳﻞ ﺑﻴﻦ ﺍﻟﻬﻮﺍﺗﻒ‬
‫ﺍﻟﺨﻄﻮﺓ ‪1‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪2‬‬
‫‪3‬‬
‫ﺍﻻﺗﺼﺎﻝ ﻣﻦ ‪ Outlook‬ﻭ‪ Sharepoint‬ﻣﻦ ‪Microsoft‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪ 1‬ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻓﻮﻕ ﺍﺳﻢ ﺟﻬﺔ ﺍﻻﺗﺼﺎﻝ ﻟﻌﺮﺽ ﻗﺎﺋﻤﺔ ﺍﻟﻌﻼﻣﺔ ﺍﻟﺬﻛﻴﺔ‪.‬‬
‫ﺍﻟﺨﻄﻮﺓ ‪ 2‬ﻗﻢ ﺑﺘﻨﻔﻴﺬ ﺃﺣﺪ ﺍﻹﺟﺮﺍءﻳﻦ ﺍﻟﺘﺎﻟﻴﻴﻦ‪:‬‬
‫– ﺣﺪﺩ ﺇﺟﺮﺍءﺍﺕ ﺇﺿﺎﻓﻴﺔ < ﺍﺗﺼﺎﻝ ] ﺍﻟﻬﺎﺗﻒ[ ﻟﻄﻠﺐ ﺟﻬﺔ ﺍﻻﺗﺼﺎﻝ‪.‬‬
‫– ﺣﺪﺩ ﺇﺟﺮﺍءﺍﺕ ﺇﺿﺎﻓﻴﺔ < ﺍﺗﺼﺎﻝ ﻣﻊ ﺗﺤﺮﻳﺮ ﻟﻴﺘﻢ ﺗﺤﺮﻳﺮ ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ ﺛﻢ ﻃﻠﺐ ﺟﻬﺔ ﺍﻻﺗﺼﺎﻝ‪.‬‬
‫ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻓﻮﻕ ﺍﻟﺮﻣﺰ‬
‫ﺣﺪﺩ ﺍﺗﺼﺎﻝ < ] ﺭﻗﻢ ﺍﻟﻬﺎﺗﻒ[‪.‬‬
‫ﺍﻟﻤﻮﺟﻮﺩ ﻓﻲ ﺷﺮﻳﻂ ﺍﻟﻤﻬﺎﻡ ﻓﻲ ‪ Windows‬ﻟﺪﻳﻚ‪.‬‬
‫ﺍﻟﻤﻮﺟﻮﺩ ﻓﻲ ﺷﺮﻳﻂ ﺍﻟﻤﻬﺎﻡ ﻓﻲ ‪ Windows‬ﻟﺪﻳﻚ‪.‬‬
‫ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻓﻮﻕ ﺍﻟﺮﻣﺰ‬
‫ﺍﺧﺘﺮ ﺗﺤﺪﻳﺪ ﻫﺎﺗﻒ‪ ،‬ﺛﻢ ﺣﺪﺩ ﺍﻟﻬﺎﺗﻒ ﺍﻟﺬﻱ ﺗﺮﻳﺪ ﺍﺳﺘﺨﺪﺍﻣﻪ‪.‬‬
‫‪ 7‬ﻣﻮﻗﻊ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻰ ﻣﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ‬
‫ﻟﻤﺰﻳﺪ ﻣﻦ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻔﺼﻴﻠﻴﺔ ﺣﻮﻝ ﻛﻴﻔﻴﺔ ﺍﺳﺘﺨﺪﺍﻡ ‪ ،Click to Call‬ﺍﻟﺮﺟﺎء ﺍﻟﺮﺟﻮﻉ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﻋﻠﻰ‬
‫ﺍﻹﻧﺘﺮﻧﺖ‪.‬‬
‫ﻳﻤﻜﻨﻚ ﺍﻟﻮﺻﻮﻝ ﺇﻟﻰ ﺍﻟﺘﻌﻠﻴﻤﺎﺕ ﺑﺎﻟﻄﺮﻕ ﺍﻟﺘﺎﻟﻴﺔ‪:‬‬
‫ﺍﻟﻤﻮﺟﻮﺩ ﻓﻲ ﺷﺮﻳﻂ ﺍﻟﻤﻬﺎﻡ ﻓﻲ ‪ Windows‬ﻟﺪﻳﻚ‪ ،‬ﺛﻢ ﺣﺪﺩ ﺗﻌﻠﻴﻤﺎﺕ‪.‬‬
‫•‬
‫ﺍﻧﻘﺮ ﺑﺰﺭ ﺍﻟﻤﺎﻭﺱ ﺍﻷﻳﻤﻦ ﻓﻮﻕ ﺍﻟﺮﻣﺰ‬
‫•‬
‫ﺍﻧﻘﺮ ﻓﻮﻕ ﺗﻌﻠﻴﻤﺎﺕ ﻓﻲ ﺷﺎﺷﺔ ﺗﻔﻀﻴﻼﺕ ‪.Click to Call‬‬