University of Rochester Medical Center - Strong Health

University of Rochester Medical Center
Strong Health
700 bed tertiary care medical center. Strong Health is a Trauma Center,
Transplant Center (bone marrow, kidney, liver & heart). 4 adult ICU’s:
MICU (17 beds), SICU (14 beds), Burn/Trauma (17 beds), and
Cardiovascular ICU (14 beds)
Barry Evans, RN, CNS , Adult Critical Care Quality Improvement Project Manager
IHI Patient Safety Initiative
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URMC/Strong Health partnered with the
collaborative members of the Institute for
Healthcare Improvement to promote a
culture of patient safety and improve
outcomes for patients by improving the
quality of our health care delivery.
1st Patient Safety Initiative 2003
„ Implement a Ventilator Bundle
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Reduce Ventilator-associated Pneumonia
VENTILATOR BUNDLE
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™
Elevate HOB 30 degrees unless
contraindicated
Sedation Vacation
• Turn off sedation until patient is able to
follow commands or is fully awake.
DVT Prophylaxis
PUD Prophylaxis
Daily assessment for readiness to wean
Structured Oral Care and Mobility were
added as adjunct therapies to enhance
effectiveness of bundle
IHI.org 2003, Ricart, Lorente, Diaz et al. 2003
VAP CRITERIA
ƒ > 48 hours on ventilator
•
At least 3 out of 5:
„ Radiographic evidence of new or progressive
infiltrates
„ Fever
„ Leuckocytosis
„ Change in sputum (color and/or amount)
„ Worsening O2 requirements
*Final determination of VAP diagnosis is made by the
attending physician
IHI.org 2003, CDC 2004
Medical Intensive Care Unit
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Pilot Unit
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17 bed ICU
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ICU Intensivist Provider Care Model
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Population includes patients commonly diagnosed
with: Sepsis, ARDS, Respiratory Failure, Pneumonia,
TB, CVA, GI Bleed, Pancreatitis and Drug Overdose
Closed Unit
Admit 1,100 patients/year
70% of patients require mechanical ventilation
Ventilator Bundle
Implementation Plan
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Team Formation
Education
Implementation
Communication
Reporting Data
Developing Champions
Implementation Process
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Team Members
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Multidisciplinary in Scope
Director of Adult Critical Care
„ Associate Director of Critical Care Nursing
„ Adult Critical Care Project Manager
ƒ MICU Nurse Manager
„ RN Care Coordinator
„ Respiratory Therapist
„ Pharmacy
„ Critical Care Nursing Staff
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Implementation Process cont’d
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Staff Education
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Presentation of evidence-based
findings/information about VAP to establish a
solid foundation for support of the initiative
Extensive initial education campaign to
introduce ventilator bundle initiative
Monthly educational presentations for the first
3 months for reinforcement
Regularly scheduled in-services/poster
presentations
Ongoing 1:1 staff education and reinforcement
Ventilator Bundle education is included in unit
orientation for staff and residents
Implementation Process
cont’d
„ Establish forums for open
Communication
ƒ Staff meetings
ƒ Two times each week
ƒ Individual discussions
ƒ Daily Walk Rounds
ƒ Critical Care Quality Council
ƒ Initiative updates reported monthly
ƒ Leadership Safety Rounds
ƒ Monthly
Implementation Process, cont’d
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Daily Goal Sheet
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Vital to implementation of the ventilator
bundle
Checklist with prompts for patient care
priorities that were addressed each day during
daily morning rounds by physicians, residents,
nurses and the care coordinator
Extensive modifications were required before
final approval from the healthcare team
Now part of the resident daily progress note
and nursing plan of care
Implementation Process cont’d
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Team Meetings
Weekly
„ Review data results
„ Problem solving
„ Planning
„ Plan Do Study Act Cycles (Model for
Improvement)
„ Accountability
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Barriers
„ Resistance to practice change
ƒ Physicians
ƒ Lack of buy-in
„ Daily Goal Sheets time consuming
„ Individual practice preferences
„ Skepticism about results of research and evidence
provided to support the initiative
ƒ Staff
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Need to learn new protocols
Concern about compromised patient safety with
sedation vacation
Practice boundary issues between Respiratory
Therapy and Nursing when RT- Driven Weaning
Protocol was implemented
Barriers, cont’d
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Perceived increased workload
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Staff - more paperwork
More time and effort required
Another QI project that will go away
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Why are we doing this?
Is this just another improvement project that
will fall by the wayside?
Our Ventilator Bundle Challenges
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HOB Noncompliance
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Inaccurate perception of 30 degrees
Posted bedside signs and measurement cues
HOB position documentation required on Flow Sheet
Sedation Vacation
Nursing Resistance (perceived risk to patient safety)
ƒ Medical Director appealed to staff to develop a nursedriven sedation
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Daily Assessment for Ability to Wean
ƒ Mechanical Ventilator Liberation Protocol presented issues of
practice boundaries between Nursing and Respiratory Therapy
ƒ Extensive in-services, 1:1education and reinforcement required
before successful implementation achieved
Practice Changes During
Ventilator Bundle Implementation
ƒ Protocols/Guidelines
Revision of Mechanical Ventilator Orders/Guidelines
Nurse-driven Sedation/Delirium/Sleep Wake Protocol
Respiratory Therapist-driven Weaning Protocol
Structured Oral Care Protocol for ventilator patients
Mobility Guidelines (Carried out a pilot study and
implemented a Lift Team)
ƒ Glucose Management Protocol
ƒ Daily Goal Sheet incorporated into daily resident note
ƒ Adult Critical Care Goal Sheet/Nursing Care Plan
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D
ec
Fe -0
b- 2
A 03
p
Ju r-0
A n-0 3
ug 3
O -03
c
D t-0
e 3
Fe c-0
b 3
A -04
p
Ju r-0
A n-0 4
ug 4
O -04
c
D t-0
e 4
Fe c-0
b 4
A -0
p 5
Ju r-0
5
A n-0
ug 5
O -05
c
D t-0
ec 5
Fe -0
b- 5
A 0
p 6
Ju r-0
6
A n-0
ug 6
O -06
c
D t-0
e 6
Fe c-0
b 6
A -0
pr 7
-0
7
Rate
Results
MICU VAP RATE
(# VAP/Vent Days x 1,000)
8
6
0
6
5.33
2
000
Structured Oral Care
Protocol Implemented
4
2.52 2.9
00
2.9
0 00 0 00 0 00 0 00 0 00
0 00 0 00
Dates
MICU
3.2
00 0 00 0 00 0 00 0 00 0 00
00 0
ov
Fe 02
b
M -03
ay
A -03
ug
N -03
ov
Fe -03
b
M -04
ay
A -04
ug
N -04
ov
Fe 04
b
M -05
ay
A -05
ug
N -05
ov
Fe 05
b
M -06
ay
A -06
ug
N -06
ov
Fe 06
b
M -07
ay
-0
7
N
Rate
Results
MICU Ventilator Bundle Compliance
All Components Completed
120
100
80
60
40
20
0
Dates
MICU
Se
pN 04
ov
-0
Ja 4
nM 05
ar
M 05
ay
-0
Ju 5
lSe 05
pN 05
ov
-0
Ja 5
nM 06
ar
M 06
ay
-0
Ju 6
lSe 06
pN 06
ov
Ja 06
nM 07
ar
M 07
ay
-0
7
Days Per Month
Results
MICU Sedation Days
600
500
400
300
200
100
0
Dates
MICU
Linear (MICU)
Benefits of our Initiative: Reduction in
LOS $$$$ and Lives Saved
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Average cost of ICU day ~ $2,000/day
Decrease LOS from 7.5 days to 6 days (1.5
days/patient)
1100 patients/year
1,650 days saved per year
$3,300,000 saved per year
(Plus beds available for elective cases)
Mortality rate associated with VAP high