Power Systems Engineering Research Center
Technical Details for Participating in PSERC Webinars
We will be using the Adobe Connect 9 webinar platform for the PSERC webinars. You will be watching the
presentation slides on your computer from the designated site https://connect.asu.edu/pserc/ and listening to
the webinar through your computer’s speakers or headphones.
Phone Bridge: You can use Adobe Connect for the audio as noted above. You can also dial a phone bridge:
712-432-0800, passcode 937250#. This is a publicly available phone bridge that we do not operate (or endorse).
If you have a connection problem, you might try dialing in again. Be sure to press *6 to mute your phone after
you connect.
System Requirements: Adobe Connect 9 only requires that you have an Internet connection, a web browser,
and Adobe Flash Player version 11.8 or higher to attend a webinar. Adobe Connect supports nearly any
operating system including windows, Macintosh, X and Solaris, as well as the most widely used browsers
including Internet Explorer, Firefox, Safari, and Chrome.
Testing Your Computer: Test your computer before attending the meeting by going to
http://admin.adobeconnect.com/common/help/en/support/meeting_test.htm. The connection test checks your
computer to make sure all system requirements are met. If you pass the first three steps of the test, then you
are ready to participate in a meeting. (Note: the fourth step of adding an Adobe add-in is only required of
meeting hosts and presenters.). If you do not pass the tests, perform the suggested actions and run the test
again. After you connect to the webinar site for the actual webinar, click on “Meeting,” “Audio Setup Wizard,”
and then “Test Sound Output” to verify that your speakers are connected. You can then cancel the test because
participants are not using their microphones.
Connecting to the webinar:
1. Click on https://connect.asu.edu/pserc/ or cut and paste the URL into your favorite web browser.
2. Click on “Enter as Guest”
3. Enter your first and last name
4. Click on “Enter the Room.”
Functions You Can Use with Adobe Connect:
• To view the presentation with the full screen, click on “Full Screen” in the top right-hand side of the
presentation viewing area. To exit, click on “Full Screen” again.
• To adjust the speaker volume, you can use the controls on your own computer. There is also a control
that you can reach by clicking on the drop-down menu by the speaker icon (
)on the top task bar.
• The “Raise Hand” icon cannot be used to be recognized by the presenter since there will be no audio
functionality for the listening audience.
Submitting a Question: To submit a question, type it in the text box below the Q&A area in Adobe Connect, and
then click on the bubble icon (
) to the right of the text box. Your question will appear in your Q&A area. Not
all questions will be answered live. If yours is not answered, please do email it to the webinar presenter. Note:
you can also submit a question by emailing it to [email protected].
Getting Assistance: Call the PSERC administrative office at 480-965-1643.