UNIVERSITY OF WISCONSIN‐MADISON WATER SYSTEM MANAGEMENT AND DECISION‐MAKING: IS IT TIME FOR CHANGE? The Changing U.S. Water Industry AGENDA 1. Industry Challenges 2. The Rising Cost of Water 3. Where will the Money Come From? 4. Industry Solutions 5. The Trend of Regionalization 6. Is Private Investment Coming to Water? 2 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 INDUSTRY CHALLENGES INDUSTRY CHALLENGES Reports based on industry‐wide surveys More than 1,200 industry respondents State of the Water Industry Report • 56% Utility Professionals • 44% Non‐Utility Professionals Strategic Directions Report • Respondents are Utility Organization Professionals Survey Completed Late 2012 Survey Completed Early 2013 3 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 TOP 10 MAJOR TRENDS TOP 10 MAJOR TRENDS Industry Issues Rank State of the Water Industry Report Strategic Directions Report 1 State of water and sewer infrastructure Aging water and sewer infrastructure 2 Lack of public understanding of the value of water Managing capital costs 3 Capital costs and availability Managing operational costs (energy, chemicals, etc.) 4 Water supply and scarcity Funding or availability of capital 5 Aging workforce/talent attraction and retention Aging workforce/talent attraction and retention Increasing/expanding regulation Increasing/expanding regulation 6 Drought Information technology 7 Customer, constituent and community relationships Treatment technology 8 Cost recovery Aging workforce 9 Regulation and government oversight Water scarcity or availability and/or conservation 10 Emergency preparedness Water loss (non‐revenue water) 4 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 AGING WATER AND SEWER INFRASTRUCTURE AGING WATER AND SEWER INFRASTRUCTURE American Society of Civil Engineers 2013 Report Card on America’s Infrastructure ASCE estimates 240 000 water main 240,000 water main breaks/year in the U.S. Capital investments Capital investments for wastewater and stormwater systems estimated to total $298 billion – a number that will likely rise with increased regulatory increased regulatory requirements 5 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 THE COST OF WATER AND WASTEWATER THE COST OF WATER AND WASTEWATER INFRASTRUCTURE REPAIR AWWA Report, “Buried No Longer” $1 Trillion for potable water pipe networks USEPA Drinking Water Infrastructure Needs Survey and Assessment USEPA Drinking Water Infrastructure Needs Survey and Assessment $127 Billion for water treatment, storage and source ASCE Report Card $298 Billion for wastewater and stormwater $298 Billion for wastewater and stormwater TOTAL… $1,425,000,000,000 6 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 7 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 8 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 “INFRASTRUCTURE INFRASTRUCTURE RENEWAL AND RENEWAL AND REPLACEMENT ARE MORE FINANCIALLY CHALLENGING THAN TECHNICALLY DIFFICULT” DIFFICULT Rank State of the Water Industry Report State of water and sewer infrastructure of water and sewer infrastructure 1 Lack of public understanding of the value of water 2 3 Capital costs and availability Industry Issues Strategic Directions Report Aging water and sewer infrastructure water and sewer infrastructure Managing capital costs Managing operational costs (energy, chemicals, etc.) 4 Water supply and scarcity l d i Funding or availability of capital 5 Aging workforce/talent attraction and retention Increasing/expanding regulation 6 Drought Information technology 7 Customer, constituent and community relationships Treatment technology 8 Cost recovery Aging workforce 9 Regulation and government oversight Water scarcity or availability, and/or conservation 10 Emergency preparedness Water loss (non‐revenue water) 9 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 REVENUES VERSUS COST OF SERVICE REVENUES VERSUS COST OF SERVICE Yes, rate revenues cover cost of service and needed capital improvements Yes, rate revenues cover cost of service, but do not cover needed capital improvements No, there is a large gap between rate revenues and cost of service No, there is a small gap between rate revenues and the cost of service 4.0% 6.8% I don’t know 29.5% 53.8% 5.8% Source: Black & Veatch Respondents were asked if revenues generated under their utility's current rate structure fully cover the cost of providing water and/or wastewater services, as well as necessary capital improvements. 10 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 REVENUES COVER COST OF SERVICE REVENUES COVER COST OF SERVICE– BY ORGANIZATION TYPE No, there is a small gap between rate revenues and the cost of service i Yes, rate revenues cover cost of service, but do not cover needed capital d d it l improvements Yes, rate revenues cover cost of service and needed capital i improvements t 1 1.2% 8.6% 30.6% 31.8% 5.9% 4.6% 2.4% 6.6% No, there is a large gap between rate revenues and cost of service 60.0% Municipal utility commission/authority p y y 48.3% Municipal department p p I don't know Source: Black & Veatch Respondents were asked if revenues generated under their utility's current rate structure fully cover the cost of providing water and/or wastewater services, as well as necessary capital improvements. 11 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 FULL COST OF RECOVERY FULL COST OF RECOVERY 28% 20% 22% 19% 7% 4% Not at all Able Fully Able NA Source: AWWA 2013 State of the Water Industry Report Utility personnel were asked if they thought their utility was able to cover the full cost of providing water service, including infrastructure replacement and expansion needs, given what customers currently pay. 12 AGENDA 1. Industry Challenges 2. The Rising Cost of Water 3. Where will the Money Come From? 4. Industry Solutions 5. The Trend of Regionalization 6. Is Private Investment Coming to Water? 13 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 RATE INCREASES NEEDED TO RATE INCREASES NEEDED TO RECOVER COSTS 5% to less than 10% than 10% 10% to less than 15% I don’t know 17.5% 17.5% 15% to less than 20% Less than 5% 6.3% 20% or more 29.4% 24.4% 5.0% Source: Black & Veatch Respondents who indicated that current rates do not cover cost of service and necessary capital improvements were asked to select the range in which rates needed to rise to cover the cost of providing services and implement necessary capital improvements. 14 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 50 LARGEST CITIES WATER/WASTEWATER 50 LARGEST CITIES WATER/WASTEWATER RATE SURVEY • Prepared by Black & Veatch’s Management Consulting Division • Focuses on top 50 U.S. cities determined by population • Survey has been completed 6 times since 2001 Survey has been completed 6 times since 2001 • The 2013 Survey results reflect rates in effect as of April 2013 y yp • Survey focuses on residential, commercial and industrial typical bills 15 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 WATER AND WASTEWATER RATE TREND WATER AND WASTEWATER RATE TREND RESIDENTIAL 7,500 GALLONS TREND $45 $40 WATER $35 $35 SEWER $30 $25 $20 $15 2001 2002 2003 2004* 2005 2006* 2007 2008* 2009 2010* 2011* 2012* 2013 WATER $17.0 $17.3 $17.7 $18.6 $19.5 $20.4 $21.2 $23.4 $25.6 $27.4 $29.1 $30.9 $32.7 SEWER $21.9 $21 9 $22 $22.3 3 $22.9 $22 9 $24 $24.5 5 $26.1 $26 1 $27 $27.4 4 $28.7 $28 7 $31 $31.2 2 $33.8 $33 8 $36 $36.4 4 $39.1 $39 1 $41 $41.8 8 $44.5 $44 5 Source: Black & Veatch 2013 Rate Survey * Survey results for these years are extrapolated based on the average of the preceding and following year. 16 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 WATER AND WASTEWATER RATE TREND WATER AND WASTEWATER RATE TREND COMPOUND ANNUAL INCREASE IN SURVEYED TYPICAL BILLS 2001 ‐ 2013 6.1 5.6 2.4 Water Sewer CIP Source: Black & Veatch 2013 Rate Survey 17 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 50 LARGEST CITIES WATER/WASTEWATER 50 LARGEST CITIES WATER/WASTEWATER RATE SURVEY Residential Customers ‐ 7,500 Gallons Billable Water Usage Community Water$ Rank Sewer $ Rank Combined $ Rank Atlanta 54.96 47 139.49 50 194.42 50 S Seattle l 61 43 61.43 50 116 50 116.50 49 177 93 177.93 49 Milwaukee 23.56 10 44.94 31 68.50 21 El Paso 20.93 5 19.21 3 40.14 2 p 14.74 1 12.72 1 27.46 1 Memphis Source: Black & Veatch 2013 Rate Survey 18 AGENDA 1. Industry Challenges 2. The Rising Cost of Water 3. Where will the Money Come From? 4. Industry Solutions 5. The Trend of Regionalization 6. Is Private Investment Coming to Water? 19 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 FINANCING PROGRAMS FINANCING PROGRAMS Adopted already Considering for the coming years Not adopted or considered at all I don’t know General obligation or revenue bonds 70.6% State revolving funds 9.2% 54.2% Alternative rate structure 29.3% Energy performance or service contracts 13.2% 25.2% 18.7% 11.5% 21.1% 11.5% 28.8% 18.4% 16.7% 37.6% 25.4% Public‐private partnerships 15.9% Alternative tax structures 5.4% 4.9% 58.3% 31.3% 4.9%3.4% 61.2% 30.5% Regional tax sharing 0% 10% 19.0% 20% 30% 42.8% 40% 50% 60% 8.7% 22.3% 70% Source: Black & Veatch Respondents were asked what finding sources they are suing or plan to use to finance capital programs. 80% 90% 100% 20 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 PAST DECADE OF MUNICIPAL PAST DECADE OF MUNICIPAL BOND FINANCING $50,000 $40,000 $30,000 $20,000 Millionss $10,000 $0 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Considering the $1.425 trillion dollar need, current municipal bond funding will require a 40year replacement period. Source: Bond Buyer 21 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 ASCE REPORT CARD ASCE REPORT CARD – FUNDING GAP FUNDING GAP (IN BILLIONS OF 2010 DOLLARS) Total Estimated Funding I f t t Infrastructure S t Systems N d Funding Needs F di G Gap $1,723 $877 $846 Surface Transportation 126 42 84 Water/Wastewater Infrastructure 736 629 107 Electricityy Airports 134 95 39 Inland Waterways & Marine Ports 30 14 16 Dams 21 6 15 H Hazardous & Solid Waste d & S lid W t 56 56 10 10 46 46 Levees 80 8 72 Public Parks & Recreation 238 134 104 Rail 100 89 11 Schools 391 120 271 TOTAL 2020 $3,635 $2,024 $1,611 ANNUAL INVESTEMENT $454 $253 $201 Source: ASCE 2013 Report Card Notes: Total needs estimated through 2020 22 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 WATER INFRASTRUCTURE FINANCE AND WATER INFRASTRUCTURE FINANCE AND INNOVATION AUTHORITY (WIFIA) • Proposed in 2012 by U.S. Representative Bob Gibbs, chair of the House Subcommittee on Water Resources and Environment • Funds from U.S. Treasury at Treasury Rates • Intended to fund large (> $20 million) water, wastewater and stormwater projects Proposal considers a May 2011 comparison: • Treasury rate – 4.04% • Municipal market – M i i l k 5 4% l 5.4% plus underwriting fees d ii f • Anticipated 16% debt service savings on 30‐year loan 23 AGENDA 1. Industry Challenges 2. The Rising Cost of Water 3. Where will the Money Come From? 4. Industry Solutions 5. The Trend of Regionalization 6. Is Private Investment Coming to Water? 24 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 INDUSTRY SOLUTIONS TO THE INDUSTRY SOLUTIONS TO THE CAPITAL/FUNDING GAP – VALUE OF WATER CUSTOMER UNDERSTANDING OF COSTS VERSUS RATES Little understanding No understanding at all 8.9% Neutral No gap exists between rates between rates paid and cost of service Understanding Full understanding 49.6% 14.0% 11.2% 1.3% 15.0% Source: Black & Veatch Respondents were asked how well their consumers understood the gap between current rates and the cost of providing safe reliable water and/or wastewater services. 25 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 TRENDS IN UTILITY BILLS TRENDS IN UTILITY BILLS TRENDS IN AVERAGE MONTHLY UTILITY BILLS $200 $150 $100 $50 $0 2001 Water Residential ‐ 7,500 gallons Bundled Cable Energy 2006 2013 Sewer Residential ‐ 7,500 gallons Cell Phone Sources: Bundled cable (internet, cable and phone) – The Wall Street Journal, December 29, 2011 Cellular phone data from CTIA industry survey and uses 2.7 mobile phones/household Average energy bill data from EIA 26 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 CUSTOMERS WILLINGNESS TO PAY CUSTOMERS WILLINGNESS TO PAY INCREASED RATES Probably will Probably will not Neutral Definitely will I don’t know Definitely will not 2.0% 23.7% 19.4% 41.8% 7.8% Source: Black & Veatch Respondents were asked whether or not they believed customers are willing to pay increased rates to support capital spending requirements. 5.3% 27 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 INDUSTRY SOLUTIONS TO THE CAPITAL / INDUSTRY SOLUTIONS TO THE CAPITAL / FUNDING GAP – ASSET MANAGEMENT Current stage 50% 44.1% Three years from now 47.4% 40% 28.8% 30% 24.9% 18.2% 20% 10% 3.8% 1.4% 0% Limited understanding understanding of asset management and not sure where to start 3.8% Basic understanding f of asset management 18.9% 4.3% 1.3% 3.1% Good Very good Excellent understanding understanding; understanding; of asset of asset Good practice Good practice Leading the Leading the management; asset way in Implementation management is development of is in progress integrated and asset applied management throughout the concepts and g organization ideas I don't know Source: Black & Veatch Respondents were asked to select the response that best describes the level of asset management maturity within their organization today and what they expect it to be in three years. 28 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 INDUSTRY SOLUTIONS TO THE INDUSTRY SOLUTIONS TO THE CAPITAL/FUNDING GAP – ASSET MANAGEMENT 43% 21% 22% 10% 2% Not at all Satisfied 2% Fully Satisfied NA Source: AWWA 2013 State of the Water Industry Report Respondents from utility personnel regarding how confident they are that their utility’s asset management strategy adequately identifies all repair and replacement needs plus future expansion requirements. 29 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 INDUSTRY SOLUTIONS TO THE CAPITAL/FUNDING GAP INDUSTRY SOLUTIONS TO THE CAPITAL/FUNDING GAP – ASSET MANAGEMENT BENEFITS OF ASSET MANAGEMENT IMPROVEMENT PROGRAMS No benefit Some benefit High benefit g I don’t know Prioritizing infrastructure replacement 1% 12.8% Effective CIP development and 0.3% implementation 84.7% 21.1% 1.5% 46.6% 2.0% Better asset condition and remaining life 1.3% 26.3% 70.9% 1.5% Justification for project financing and rate increases 1.0% 27.4% 70.3% 1.3% Improved asset inventory data 1.8% 27.2% 70.0% 1.0% Capital and operating cost efficiencies 1.8% 31.9% 64.8% 1.5% Ability to understand and manage risk 1.3% 32.4% 64.8% 1.5% Operational optimization 3.6% Operational optimization 3 6% 46 7% 46.7% Knowledge transfer & interdepartment communication 3.6% 49.0% Determining level of service goals 4.1% 0% 48 2% 48.2% 1 5% 1.5% 44.4% 3.1% 51.5% 10% 20% 30% 40.8% 40% 50% 60% 70% 80% Source: Black & Veatch Respondents were asked to rate the level of benefit an asset management improvement program will have on each of the listed activities. 3.6% 90% 100% 30 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 INDUSTRY SOLUTIONS TO THE CAPITAL / INDUSTRY SOLUTIONS TO THE CAPITAL / FUNDING GAP – ASSET MANAGEMENT TOOLS & SYSTEMS USED TO SUPPORT ASSET MANAGEMENT Currently in use and supports all asset Currently in use and requires Planning to implement within the management needs t d i improvement to fully support the needs t t f ll t th d t2 next 2 years Not currently in use and no plans to implement I don’t know GIS system 37.4% CIP prioritization 36.9% Hydraulic models 33.9% 48.0% 20.9% 49.0% Condition assessments and inspections 20 2% 20.2% 50 3% 50.3% Mobile applications 15.1% 11.0% Enterprise management Enterprise management software 10.5% Dashboards 7.4% 7.9% 2 0% 2.0% 0% 10% 32.7% 26.3% 22.0% 14.3% 40% 50% 8.2% 13.8% 22.3% 18.8% 19.6% 45.0% 30% 4 1% 4.1% 5 6% 5.6% 11.5% 18.9% 30.3% 17.6% 5.6% 7.1% 19 9% 19.9% 27.3% 28.3% 20% 5.4% 6.1% 6.6% 17.3% 38.0% 23.9% Deterioration models 9.7% 4.1% 3.3% 46.1% Computer maintenance management systems Paperless work order management system 5.1% 3.1% 2.8% 51.7% 27.4% 60% 70% 80% Source: Black & Veatch Respondents were asked to select the current usage and/or plans for any of the following tools and systems used to support asset management within their utility. 90% 100% 31 AGENDA 1. Industry Challenges 2. The Rising Cost of Water 3. Where will the Money Come From? 4. Industry Solutions 5. The Trend of Regionalization 6. Is Private Investment Coming to Water? 32 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 WHAT IS DRIVING REGIONALIZATION? WHAT IS DRIVING REGIONALIZATION? • Increased efficiency through economies of scale • Access to water resources and integrated water resources management resources management • Centralized operation and governance • Enhanced professional capacity in larger scale of Enhanced professional capacity in larger scale of operation • Access to finance or/and to private sector participation • Cost sharing between higher‐ and lower‐cost service areas 33 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 REGIONALIZATION SPECTRUM REGIONALIZATION SPECTRUM Least Risk Sharing and Potential Benefits Most Risk Sharing and Potential Benefits Inter‐Governmental Cooperation Special Service "Authority/Agreement" Authority/Agreement Utilizes operating agreements, wholesale contracts, basic service contracts or joint service agreements between entities Pros: • No loss of control • May not have to expand plant • More efficient use of resources • Eliminate duplication of facilities • No voter approval required One entity operates treatment All systems combined under Essentially the stronger one legal operating entity that entities buy the weaker facilities; all members buy entities reduce or eliminate the from treatment authority autonomy of local systems Cons: • Very little economic benefit • Very little risk sharing • Not lowering the combined system costs • Temporary solution Temporary solution (possibly) Self Contained Authority Self‐Contained Authority Pros: Pros: • Each entity maintains control • Total sharing of risk of distribution • Cost savings optimized system/growth through economies of scale • May have economies of scale • Provide for more permanent from combined capacity from combined capacity solution to supply problems solution to supply problems • Risk sharing only on • Larger entity can seek wider treatment range of financing sources • Can spread large capital expenditures over a larger customer base. Cons: Cons: • Typically only benefit from • No control except through wholesale rate path voting rights negotiated by • Potential loss of control over entities capacity/treatment plants • Can be most difficult • No economies of scale on No economies of scale on because of system valuation because of system valuation collection/distribution • Voter approval required Merged Utility Entity Merged Utility Entity Pros: • Acquired entity not burdened with system maintenance • Potential economies of scale for a larger system whereby for a larger system whereby acquired entity may benefit Cons: • Loss of control for acquired entity only • Potential loss of revenues for acquired entity • No risk sharing; No risk sharing; acquiring acquiring entities bare all the risk 34 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 CASE STUDY CASE STUDY GASTON COUNTY, NORTH CAROLINA SEWER REGIONALIZATION STUDY BACKGROUND BENEFITS / INSIGHTS • Charlotte suburb • Savings of more than 20% of total costs • Textile impact Textile impact • 15 entities considered • Small system discharges • Lower rates for customers • Reduced source point discharge • Large system capacity • G Governance selection l ti challenges • Some ongoing inter‐ governmental cooperation • Identification of regional cooperation opportunities cooperation opportunities • Two Rivers Water Utilities 35 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 GASTON COUNTY SEWER CONSOLIDATION 36 AGENDA 1. Industry Challenges 2. The Rising Cost of Water 3. Where will the Money Come From? 4. Industry Solutions 5. The Trend of Regionalization 6. Is Private Investment Coming to Water? 37 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 OPPORTUNITIES FOR PRIVATE INVOLVEMENT OPPORTUNITIES FOR PRIVATE INVOLVEMENT Least Risk Sharing Least Risk Sharing and Potential Cost Benefit Private Contracting Private Contracting Private Provision for Operations and for Services Maintenance Outsourcing Outsourcing direct support operations, operations such as laboratory, meter reading, billing, etc. Most Risk Sharing Most Risk Sharing and Potential Cost Benefit Design‐Build‐ Operate (DBO) DBO can include long‐term operating contracts or private ownership IOU Conversion to Investor Owned Utility 40% of water systems claim to utilize some degree of private involvement 38 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 WATER OWNERSHIP CONVERSION IN WATER OWNERSHIP CONVERSION IN ENGLAND AND WALES • Water and wastewater service moved to the private sector in 1989 • Governmental strategy, also encompassing telecom and energy Prior to privatization, water and wastewater were public water authorities • Prior to privatization, water and wastewater were public water authorities • Contributing factors: • Limits on public sector borrowing • Funding challenges for asset maintenance and improvement Funding challenges for asset maintenance and improvement • Cost of meeting water quality directives set by European Union • Formation of the Drinking Water Inspectorate (DWI) • OFWAT created to control water bills and set service levels • First six years following privatization, £17 billion investment p p y • Compared to £9.3 billion in the prior 6 years 39 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 WHAT’SS DRIVING PRIVATE INVESTMENT? WHAT DRIVING PRIVATE INVESTMENT? What industry factors could lead water systems to consider private investment? • City/county funding needs • Utility capital funding needs • Willingness/unwillingness of stakeholders to increase rates • Ability/inability to prosecute needed capital projects • Regulatory drivers • Reduce operating expenses Operational technology challenges • Operational technology challenges 40 THE CHANGING U.S. WATER INDUSTRY 17 October 2013 CHANGING OWNERSHIP CHANGING OWNERSHIP The question of changing ownership has many valid answers; however, is largely dependent on a communities specific situation situation. Pros and Cons of Private Investment Pros: • Cash Influx • Funding for other community di f h i services • Avoid Regulatory Issues • Avoid Rate Increase Debate A id R I D b Cons: • Control • Private Owner vs. Customer Interest • Service Expansion • Environmental Factors 41
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