Wisconsin Public Service Commission Technical Conference on Benefit-Cost Analysis KEMA’s Experiences and Perspectives June 10, 2011 Agenda • Smart Grid – Definition and Level Set • Business and Technology Trends Impacting Smart Grid – Distributed Energy Resources – Electric Vehicles – Smart Phone Applications – Advanced Demand Response • The Business Case Process • Case Studies – Business Case Results • Typical Recovery Mechanisms • Key Policy Issues – Data Management and Privacy – Command and Control – Customer Concerns and Options • Right of Refusal – Opt Out? • Accuracy 6/9/2011 Page 2 KEMA Confidential Information KEMA has been serving clients for more than 80 years Serving electric utilities ’ diverse needs from generation to retail • Established in 1927, Arnhem, the Netherlands • Three primary business lines: – Consulting – Testing – Certification • 1,850 professionals in more than 20 countries • Annual revenue of $300+ million Independent experts to the global energy and utility industry 6/9/2011 Page 3 KEMA Confidential Information KEMA Qualifications Our clients include some of the largest and most complex global AMI and Smart Grid efforts Representative Intelligent Networks Clients 6/9/2011 Page 4 KEMA Confidential Information Background on AMI and Smart Grid Electric Utility Industry – $300B+ in Annual Sales Number of Customers Annual Revenue $350,000 140,000,000 122,471,071 $300,000 Million Dollars ($000,000s) 120,000,000 Number of Customers 100,000,000 80,000,000 60,000,000 40,000,000 Industrial $200,000 Commercial $150,000 $100,000 17,172,499 20,000,000 Other $250,000 Residential $50,000 759,604 Residential Source: www.eia.gov 6/9/2011 Commercial Industrial KEMA Confidential Information $0 2000 6 2001 2003 2004 2005 UTILITIES MARKETS REGULATORS SYS OPERATORS Utility Industry Overview RETAIL WHOLESALE NERC FERC PUCs 8 Regions Federal 50 States ISOs / RTOs CAISO, MISO, ERCOT, SPP, ISONE, NYISO, PJM UTILITIES GenCo / IPPs CONSUMERS GENERATION Power Marketers Investor-Owned 230 TRANSMISSION Large Commercial & Industrial 6/9/2011 KEMA Confidential Information Federal-Owned 9 Muni’s/PUDs 2000 DISTRIBUTION Coops 912 CUSTOMER SERVICES Medium Commercial & Industrial Residential 7 Changing Utility Business Environment Deregulation Restructuring • • • • • More Stringent Reliability Targets Improved Operational Efficiencies Tight Capital Budget Customer Expectations Utility Market Expectations Smart Grid of the Future 2002010 Increased Focus on the Environment, Infrastructure and Customers 6/9/2011 KEMA Confidential Information 8 Utility Industry’s Current Business Concerns A North American Perspective N M O EN VI R `` Demand Response Y IT IL AB LI Renewable Resources Aging Infrastructure RE EN T Greenhouse Gases Capacity • Automation • Smart Grid • Information Technology Energy Sources OPERATIONS EXCELLENCE Aging Workforce 6/9/2011 Operational Efficiency KEMA Confidential Information Customer Satisfaction 9 System Reliability & Customer Expectations • Improving grid reliability has been a major concern – Recent power outages • Limited automation and inability to “see the whole grid” • Improved Monitoring, Controls and Integrated Information Systems and Operations US Averages US Best Practices EU Averages Leading Practices Source: Roger N. Anderson Colombia Univ. 6/9/2011 KEMA Confidential Information 10 Intermittent and Distributed Resources Renewable Portfolio Standards (RPS) • Significant increase in the penetration of intermittent (Wind, Solar) resources is expected • Intermittent resources are creating a major challenge for systems operators – Forecasting, Scheduling, Trading, Balancing, Regulation, Settlement 1,200,000 1,000,000 800,000 4% 4% 2% 2% 8% 15% Demand Resp. Other 10% MW Capacity 7% Pumped Storage 600,000 13% 40% Renewables Hydro 32% 400,000 CA: 33% by 2020 Nuclear 6% 5% 200,000 Gas Oil 32% 20% Coal 0 2006 2020 2006 source: US EIA data – 2020 source: a forecast 6/9/2011 KEMA Confidential Information 11 Advanced Metering Infrastructure (AMI) • Major State-level initiatives for deployment of Smart Meters and AMI – Enable Demand Response and Time-of-Use Tariff – Key State Initiatives: California, Texas, New York, New Jersey, Michigan, Oregon, Ontario, Georgia, Louisiana • Most AMI business cases heavily rely on the benefits of “Smart Grid” applications – Enabling Distribution Automation, Demand side management, improved outage management, condition monitoring Current National AMI/DR Regulatory Activity - 36-40 States 6/9/2011 KEMA Confidential Information 12 Sample AMI / Smart Grid Initiatives in North America • 5.3 Million Meters • 9 Million Meters • 1.4 Million Electric • 1.7 Million Meters • SmartConnectTM • Climate Smart Meters • Smart Grid • Circuit of the Future • Smart Metering & Infrastructure • BPL Infrastructure • Intelligent Grid • Utility of the Future • Smart Grid Apps • 4 Million Customers • Highly Mesh Urban Demonstration Center • Integration with • 5 Million Customers Grid System Operations 6/9/2011 KEMA Confidential Information 13 The Smart Grid Movement • Smart Grid: An enhanced electric transmission or distribution network that extensively utilizes sensors, controls, data communications and information technologies to improve reliability, economics and security of the power system, while accommodating a greater levels of demand response, distributed and intermittent generation and storage resources, and the overall automation. • Smart Grid Initiatives in North America: – DOE GridWise / EPRI IntelliGrid initiatives – Many US utilities have embraced the need for “grid modernization”, creation of Utility of the Future, and Smart Grid • Energy Independence & Security Act or 2007 – Signed Dec. 19, 2007 – Title XIII: Smart Grid Provisions • Creation of an 8-member Smart Grid Advisory Committee and a Smart Grid Task Force • Report to Congress the status of smart grid deployments and any regulatory or government barriers 6/9/2011 KEMA Confidential Information 14 The Smart Grid Move 20th Century Grid 21st Century Smart Grid Electromechanical Digital Very limited or one-way communications Two-way communications every where Few, if any, sensors – “Blind” Operation Monitors and sensors throughout – usage, system status, equipment condition Limited control over power flows Pervasive control systems - substation, distribution & feeder automation Reliability concerns – Manual restoration Adaptive protection, Semi-automated restoration and, eventually, selfhealing Sub-optimal asset utilization Asset life and system capacity extensions through condition monitoring and dynamic limits Stand-alone information systems and applications Enterprise Level Information Integration, inter-operability and coordinated automation Very limited, if any, distributed resources Large penetrations of distributed, Intermittent and demand-side resources Carbon based generation Carbon Limits and Green Power Credits Emergency decisions by committee and phone Decision support systems, predictive reliability Limited price information, static tariff Full price information, dynamic tariff, demand response Few customer choices Many customer choices, value adder services, integrated demand-side automation 6/9/2011 KEMA Confidential Information 15 6/9/2011 KEMA Confidential Information 16 New Connections and Functions Advanced Metering Information Technologies Demand Response Smart Power Electronics Distributed Generation & Demand Side Resources 6/9/2011 KEMA Confidential Information 17 A Vision of the Future Market Segmentation Energy Markets Smart Smart Generation Generation Centralized Centralized Smart Smart Grid Grid Distributed Distributed Transmission Transmission Distribution Distribution Commercial/ Commercial/ Industrial Industrial Residential Residential Baseload Baseload Transmission Transmission Operations Operations Distribution Distribution Operations Operations Smart Smart Motors Motors & & Devices Devices Smart Smart Appliances Appliances Peaking Peaking Information Information Systems Systems Intermittent Intermittent Demand Demand Response Response Plug-in Plug-in Hybrids Hybrids Critical Critical // Backup Backup Asset Asset Management Management Advanced Advanced Metering Metering Building Building Automation Automation Green Green Power Power Grid Grid Monitoring Monitoring Site Site Energy Energy Mgmt Mgmt Systems Systems Photovoltaic Photovoltaic Power Power Electronics Electronics Smart Smart Storage Storage 6/9/2011 Smart Smart End End Use Use Grid Grid Automation Automation Communication Communication & & Control Control Enterprise Enterprise Integration Integration KEMA Confidential Information Smart Smart Dist. Dist. Devices Devices © Center for Smart Energy 18 This Lead to the Need for Enterprise-Level Information Integration Executive Dashboards T&D Operations EMS DMS Operations Planning SCADA DSM Resource Dispatch Trading & Contracts Maintenance Asset Mgmt Mgmt Distribution Management Enterprise Information Integration Power Procurement & Market Ops Planning & Bidding & Forecasting Scheduling T&D Planning & Engineering Systems Planning GIS OMS MWM Customer Services MDMS CIS Call Center Billing Settlements Communications Infrastructure Plant Controls 6/9/2011 Substation Automation Feeder Automation Advanced Metering Infrastructure KEMA Confidential Information 19 Smart Gird • A “full” business solution while leveraging the existing and new capabilities People & & People Process Process Policy Policy – Technology + People & Process + Policy & Regulations Regulatory Incentives Organizational Capabilities Business Practices and Processes Technology Technology Information / Systems Integration & Interoperability Data Processing, Analysis & Intelligent Applications Data Communications Grid Design & Configuration Intelligent Devices; Metering. Protection, Control & Monitoring Equipment Demand-Side Capabilities 6/9/2011 KEMA Confidential Information Distributed Energy Resources 20 To set the context of today’s discussion, smart grid can encompass a wide range of technologies and applications Traditional Utility Value Chain Power Production Leading Smart Grid Applications & Technologies • Distributed generation and energy systems • Distributed energy storage/ renewable energy • Conservation voltage reduction Transmission • Synchronized Phasor Measurement Units (PMUs) • Flexible AC Transmission • High Voltage DC • Substation energy storage Distribution • Advanced Metering Infrastructure (AMI) • Line fault sensors • Automated reclosers • Automated Volt/VAR control • Automated voltage regulators • Automated capacitor banks Smart Grid deployment will open a $100B market in smart technologies1 Degree of Market Disruption Minimal Moderate Large Consumption • • • • • • • • • • • Home area networking Autonomous DR Smart appliances Distributed generation Integration of building controls Plug-in Hybrid Electric Vehicles Micro energy storage Rooftop solar energy Pre-payment systems Time-based pricing Third-party service providers (e.g., DR) Transformational Note 1: Department of Energy; The Reform Institute, “The Smart Alternative: Securing and Strengthening 6/9/2011 KEMA Confidential Information Page 21 Our Nation’s Vulnerable Electric Grid” The U.S. appears to be sufficiently advanced as a global smart grid leader, although key barriers remain Strengths Technological Advancement L H M Notable Programs • Supportive federal policy for grid modernization: EISA, ARRA, DOE • More than $9B in grant/privately-funded projects • Highest energy use in world – key driver • Rapidly increasing venture and private sector funding and innovation • Predominantly integrated utilities provide “systems view” of SG Deployment Track Record L H Key Barriers Spending Forecast M Policy and Regulatory Drivers L H M • Lack of a national energy policy limits overall direction and certainty (GHG, renewables) • Limited utility industry R&D funding (<0.2%) • >3000 total utilities, many at small scale • Incomplete and ratified industry standards • Inconsistent regulatory treatment • Growing misperceptions by consumers (e.g., RF issue) • Growing concerns over cyber security Source: GTM Research 6/9/2011 KEMA Confidential Information Page 22 Favorable developments in the U.S. smart grid industry include legislation and demonstrations • American Recovery and Reinvestment Act (ARRA) with >$9B in total grant/private project funding • Various advocacy organizations such as the GridWise Alliance, GridWise Architecture Council, and the DOE Electricity Advisory Committee • Many Advanced Metering Infrastructure (AMI) projects, including ICT and power electronics as well as smart appliances and home automation • A number of utility-funded smart energy demonstration centers Duke Energy Envision Center 6/9/2011 Consumers Energy Smart Services Learning Center KEMA Confidential Information CenterPoint Energy Technology Center Page 23 Trends for AMI and Smart Grid What is happening now: • FERC Order Demand Response Compensation in Wholesale Markets is a Big Event http://www.ferc.gov/EventCalendar/Files/20110315105757-RM10-17-000.pdf – Orders market operators to respond by July 12 2011 with analyses – Orders proposed tariffs by Sept 12 2012 – What Else??? Changes to M&V, settlements, Systems Recent History: FERC NOI on VER Integration FERC Report on Demand Response FERC NOPR on Fast Regulation from Storage 6/9/2011 KEMA Confidential Information 25 Order 134 FERC ¶ 61,187 (Issued March 15, 2011) FEDERAL ENERGY REGULATORY COMMISSION • In this Final Rule, the Federal Energy Regulatory Commission (Commission) amends its regulations under the Federal Power Act to ensure that when a demand response resource participating in an organized wholesale energy market administered by a Regional Transmission Organization (RTO) or Independent System Operator (ISO) has the capability to balance supply and demand as an alternative to a generation resource and when dispatch of that demand response resource is cost-effective as determined by the net benefits test described in this rule, that demand response resource must be compensated for the service it provides to the energy market at the market price for energy, referred to as the locational marginal price (LMP). • This approach for compensating demand response resources helps to ensure the competitiveness of organized wholesale energy markets and remove barriers to the participation of demand response resources, thus ensuring just and reasonable wholesale rates. 6/9/2011 KEMA Confidential Information 26 EV and renewable DG market penetration estimates suggest sizable growth in ten years Solar Installations: California (GW – 2007 to 2013) 30 Existing installations - start of year New installations 25 9.0 20 15 8.5 10 17.5 6.0 5 9.0 0 2007 2008 2009 2.0 1.0 3.0 2010 2011 2012 Given the potential nature for these impactful technologies, distribution utilities need to take a “systems” view of their expected impact (especially on a circuit level) 2013 6/9/2011 KEMA Research and analysis, GfK Automotive KEMA Confidential Source: Purchase Information Funnel Benchmarks 27 Impacts to electric distribution grid can be substantial Summary of Forecasted Impacts to Electricity T&D System, 2020 Based on forecasts of smart energy technologies, KEMA expects 20 to 30% of 25 kVA transformers on 13 kV feeders for this utility could reach max. design loading by 2020. 6/9/2011 KEMA Confidential Information Source: KEMA Research and analysis, North American client Page 28 1. Introduction – What is “Markets 3.0” Deregulation has driven the development of wholesale energy markets which strive to optimize the economics and competition around supply and demand. These markets are characterized by the following trends: • Need to manage new products such as Demand Response, Storage, and Variable Energy Resources • Penetration and coupling into the retail – industrial, commercial and residential DG and smart load resources 6/9/2011 KEMA Confidential Information 29 2. Stages in North American Market Evolution Markets 3.0 • Renewables as Market Resources • Dynamic Retail Pricing • Demand Response for Ancillaries • Capacity Markets for Renewable Firming and DR • Dynamic Intra Hour Scheduling for Renewables • Storage as Resource • Tighter Linkage of Gas and Electric Supply 2011-2020 Markets 2.0 • Co-optimized Energy and Ancillary Services • Congestion Pricing • Nodal Real Time Dispatch • Capacity Markets for DR 2001 – 2010 Markets 1.0 • Wholesale Day Ahead Energy on Hourly Schedules • Ancillary Services • Balancing and Regulation • Transmission Rights 6/9/2011 1995 - 2003 KEMA Confidential Information 30 3. Drivers affecting the trend to Markets 3.0 RPS Goals Conventional Backup Reserves and Ancillaries Since we are spending $$B on Smart Grid (aka AMI), we need to use those meters to enable dynamic pricing and customer participation in markets and operations . 6/9/2011 Forecasting Ramping Variability Renewable Penetration 1 GW Conventional Backup for Every 1 GW of Renewables 250MW Ancillaries for Every 1 GW Expensive Polluting Carbon Reliance on gas fired back-up links to gas supply contingencies Electricity Storage Automatic Demand Response Dynamic Pricing KEMA Confidential Information Still Really Expensive Cheap & Clean & Virtuous 31 Enabling Advanced Demand Response and Dynamic Pricing in the Markets and Operations • Identify DDR potential - consideration of what DDR does and does not include and the optimal ways to quantify and segment this data set for the market territory. • Identify specific technologies and key attributes - including timelines and costs - that are necessary to realize DDR potential in the wholesale markets. • Integrate DDR potential with dynamic pricing in the markets through market simulation modeling. Examine impact on demand elasticity of reduced direct access threshold. • Identify market and operations impacts and suggest market, program, or other approaches to enable greater demand side participation in wholesale markets and operations. 6/9/2011 KEMA Confidential Information 32 Understanding Dispatchable Demand Response • Assess DDR Potential in Markets – By customer segment and end use – Identify available data to leverage – Assess against DR market products and market product Conceptual Relationship Between Current, Future, and Technical requirements Potential DDR Total Load • Latency • Duration • Fatigue Total Load • Verifiability • Certainty / Yield Technical Potential • Understand customer behavior around Dynamic Pricing and DDR Interaction Future Accessible • Key challenges: – Existing data (public, utility, Currently proprietary) available Accessible – Confirming optimal leverage and data modeling approach – Linking available end use data to pricing assumptions for price elasticity and technical performance in DDR by time of day, day type and season 6/9/2011 KEMA Confidential Information 33 Unlocking Demand Response Potential • Technology Roadmap – Develop a matrix to identify and compare key elements of DP/DDR enabling technologies – By end use application / market product (Wholesale and Retail dimensions) • Communications for information • Communications for control • End use control systems – HW / SW • Measurement & Verification • Other categories? – Segment and assess the role of different “players” in the value chain – aggregators, utilities, associations, the internet / self aggregation 6/9/2011 KEMA Confidential Information 34 DDR and Dynamic Pricing in the Markets • Market Design Assessment – how will DP and DDR “fit” together in markets – Interaction between DP and DDR at customer end – Role of DP and DDR in DA, HA, RT markets and ancillary services – Settlements • Market simulation to explore interactions and design consequences between all wholesale and retail market participants and DR business Processes • Markets 2.0 Achieved Convergence of Spot (Real Time), HA, DA markets – How will DDR and DP affect market stability 6/9/2011 KEMA Confidential Information 35 Market 3.0 Design Issues Time Dynamics Process Error Effects Inon-stationary processes Latency Forecasting Duration Estimated Elasticity DA and HA prices will affect “downstream” autonomous demand decisions Information Propagation (Price Forecasts, Prices) Estimated Demand Which Prices (HA, DA, RT) for what Resources? Estimated Duration Response Realization Estimated Fatigue End Users will want to pay the price that they responded to ! 6/9/2011 KEMA Confidential Information Load Forecast “Training” behavior and ability to respond to non-stationary demand behavior Demand will anticipate price effects of weather – esp under high renewables penetraton and altered production 36 IDENTIFYING ARCHITECTURE • What concepts should receive focus for this effort and which can be assessed at another time? What are the subsystems? – Not defining what a model has purposefully left out ‘undercuts the utility of your model and weakens the ability of people to learn form and improve it.’ Wholesale Market DP • Enrollment • Expected demand • Price elasticity • Actual demand • Response time • Rates • DR savings • Cost to curtail 6/9/2011 • Market prices • Settlement • Forecast demand • Forecast supply Generation supply DDR • Availability • Intermittency • Actual supply • Response time • Bid profitability • Operational Cost • Enrollment • Bids • Price elasticity • Actual demand • Response time • DDR profitability • Cost to curtail KEMA Confidential Information • Bids Page 37 Simple Business Dynamics Modeling Example Fractional growth rate - - Price elasticity of demand + Demand Demand + Price DDR bid + - - +Bid amount - - DDR DDR + Cost to Curtail 6/9/2011 KEMA Confidential Information + Generation + Generation + + expected profiability of DDR bid expected profitability of bid operational costs + 38 Modeling Architecture Example 6/9/2011 KEMA Confidential Information 39 Business Case Process Approach Traditionally, an AMI Business case begins with the development of a strategy that aligns business needs with appropriate technology and deployment options E.ON-U.S. Organizational Structure and Objectives Legend Internal Focus External Focus External/ Internal Efficiency Climate, Green, CO2 Safety Energy Services Fiscal Responsibility Energy Delivery Executive Distribution Operations Extend Asset Life Improve SAIDI/SAIFI Retail Operations Help with System Planning Improve Customer Satisfaction Manage Revenue Services New EE Customer Offers CFO T&G / Energy Markets Power Production Extend Accounta Txmssion bility Assets Comply w Accounta Fed/State bility Regulation Integrated Accounta Resource bility Planning Corp Planning Accounta Investment bility Analysis General Counsel Fin. & Acct State and Federal Accounta Cash bility Mgmtn Accounta Meet bility Reqments External Affairs/ Comms Corporate Accounta Citizen bility Information Technology Human Resource Systems Utilization Strategic Planning Operational Accounta Efficiency bility Accounta (i.e., CCS) bility Data Planning Technology Approach Deployment Strategy Remote Reading End-point Data AMR Tamper Orange Power Outage + Remote Program Relay AMI Basic TOU Net Metering On/Off Limiting HAN Appliance Control Energy Monitoring DSM Line Fault Detection Westchester Rockland Bronx Auto Recloser Smart Grid Volt/VAR Mgmnt Brklyn Building Mgmt Queens DER Control & Mgmnt Legend Costs SI Represents strong support Represents mild or secondary support Represents limited or no support Benefit Area Identification Interviews and validation + Data Input and Documentation Request 6/9/2011 Page 41 Business Factors + KEMA Confidential Information Benefits Approach The following list captures the majority of cost items that are generally considered in the business case Capital Costs (illustrative) • Smart Metering – Electric meters and gas meter modules – Communications network • IT Back-Office Systems (New / enhancements) • Project Management (PMO) • Applications (as required) – Distributed generation, including solar – Electric storage – Energy efficiency, including in-home systems – PHEV • Transmission and/or Distribution Automation – Line sensors and aggregator – Substation communications – Circuit breakers and circuit breaker relays – Regulator automation – Capacitor automation – Sectionalization – Self-healing technology Other Costs – Obsolescence – Training 6/9/2011 Page 42 KEMA Confidential Information O&M Costs (illustrative) • Meter and communications equipment power costs • On-going communications costs (backhaul connectivity, e.g. digital cellular or other carrier services) • Communications license fees (would depend on technology chosen) • Meter and communications equipment service contracts and/or maintenance fees • Data transfer fees • Power theft investigation • Training • Corporate overheads The cost areas cover virtually all of these components: Approach Additional considerations Meter System and Installation Communications modules, deployment design & planning, maintenance, warehousing, meter adapters, locking rings, bullets, uniforms, installer training, meter testing, database integration, meter failure rates, device management services (flash downloads) non-warranty costs, employee transition costs, certification costs. Communications Radio license fees, third party attachment fees, replacement costs (obsolesce factor), etc. Information Technologies MDMS upgrades and on-going service contracts, Data Acquisition System, Workforce Management System, Ancillary system upgrades (e.g., OMS), Asset Management Upgrades Customer Services Upgrades to CIS and support staff, dual system support during transition Management and other costs Process engineering, meter shop re-tooling, QA/QC Options AMI Service relay, home area network enablement, in-home display units, links to water or other meters SmartGrid Equipment Distribution Automation, DER monitoring, PHEV control, Voltage Regulator, Capacitor Bank, Intelligent Switches, Line Fault Indicators, Transformer Monitoring, Phasor Measurement Units, Reclosers, etc. Page 43 Approach Normally, benefits that are considered include utility operational, and customer/societal areas. Typical Benefit Areas (illustrative) Utility Operational Benefits • Reduced regular meter reading • • • • • • • • • • • • • costs Reduced meter order costs (off cycle reads, move-ins, move-outs, disconnects, etc.) Decreased power theft Decreased meter repair costs Increased meter accuracy Reduced outage assessment and outage verification time Increased system voltage control Increased system fine tuning Improved asset management Decreased manual circuit breaker and capacitor inspections Increased call center efficiency based on access to timely meter data Reduction in estimated bills Decrease in vehicle costs Increase in safety 6/9/2011 Page 44 Utility System Benefits • • • • • • • Improved reliability Deferred capital spending for generation, transmission and distribution investments Reduced air emissions Increased efficiency of power delivery Integration of renewable energy distributed resources Improved system security Increased energy efficiency / demand side management participation Customer / Societal Benefits • Access to expanded data • • • • • • • • • KEMA Confidential Information (consumption and power cost) Faster outage response Improved environment Possible decreased power usage (Prius Effect) Increased ability to address PHEV power requirements Increased consumption management Cost savings from peak load reduction Increased energy efficiency capabilities Enhanced customer service Expanded billing options; e.g., TOU rates, selected billing dates, prepaid metering, etc. Approach The CBA generally has key benefit areas such as: Area Additional Considerations Ease to Quantify Range of Variability System Operational Benefits •Elimination of scheduled meter type replacement costs •Incremental cost to investigate theft of service •Short term increased cost at call center •Accuracy improvement claw-back (short term benefit) Moderate will require diligence and data Limited but based on level of diligence Customer Service Benefits •E-bill payment savings (postage, paper, bounced check) •Improved outage handling (IVR- ETR) •Trouble isolation (load side of meter issues) Moderate based on projections and data Moderate level of variability, may dependent on indeterminate factors Demand response Benefits •E-bill payment savings (postage, paper, bounced check) •Improved outage handling (IVR- ETR) •Trouble isolation (load side of meter issues) Moderate to difficult to estimate customer take rates and participation results Greater variability driven by many factors, e.g., incentives, rate design, economic condition Management and other • Possible higher inventory requirements (Comm modules, Moderate will require diligence and data Limited but based on level of diligence Societal and Future Benefits •GHG •Carbon Credits •Predictability and certainty of unknown impacts, e.g. Difficult to establish baseline, requires projections and estimations High level of variability batteries, etc.) •Ability to file for Stimulus Funding EPHEV, etc Page 45 Key Lesson Learned: Benefit Documentation • Itemize key findings and facts, basis, key assumptions and calculation methodologies used; • Socialize these and gain acceptance from stakeholders; • Maintain and update these as additional facts are uncovered. 6/9/2011 KEMA Confidential Information Page 46 Approach An example of a Benefit Worksheet Financial Model Summary Benefits – Outage Restoration Increased Revenue due to Reduced Outage Restoration Time (E) Other inputs Description: Intelligent Devices on the distribution network will provide additional information and isolation of outage conditions. With this information outage restoration reporting functionality can be expected to reduce total time for service restoration, thus increasing the utility’s ability shorten the loss of revenue associated with customers whose service has been severed during outage events. Additional strategic benefits (e.g., improved regulatory response, improved customer satisfaction and public perception) would also expect to accrue but would not be quantified. Assumptions1 Process • This benefit would be realized using Line Fault Indicators with reporting capability • This can leverage AMS communications networks provided they are battery backed up and sustainable during outages. • The benefit level realized would be based on the percentage deployment of LFI. • Functionality would require the use of a data Management system to effectively interface with relevant systems (e.g., OMS). • An estimated 50% of the potential outage restoration time improvement would result in direct revenue enhancement, the other 50% would be attributed to error correction in data reporting. • Average total annual outage events2: • Network = 6,181; Non-network (radial) = 5,622;. • Average $0.211/kWh revenue per residential electric customer and $0.1334/kWh revenue per residential electric customer in 2008. • Average 0.577 kWh/residential customer/hour (5,052 kWh/8,760 annual hours) for • Avg. customers affected per outage2: • Non-network = 68.8; Network = 4.8; • = 107.9. • LFI power-up functionality can be expected to reduce outage restoration times: - Network customers (limited SCADA visibility) = 10 minutes - Radial customers (considering existing SCADA knowledge) = 2.5 min. Step 1. Determine total average consumer revenue per hour. Step 2. Determine total annual projected outage reduction time due to LFI. Step 3. Determine total kWh avoided energy loss generated by LFI. Step 4. Determine total kWh avoided energy loss generated by AMI, based on deployment scope. Calculation Total avg. residential electric revenue ($/kWh) X Total annual avg. res. customer kWh/hour Total est. outage restoration time reduction X Total avg. # annual outage events X Percentage reduction due to AMI Total annual outage savings X Total avg. # customers affected/outage Total annual avoided kWh loss X Total avg. consumer revenue per hour X deployment scope 27 Page 47 • Case Studies: Identify where possible how this is supported by available industry case studies and research results • Stakeholder Review: Show source of information assumptions, data, and calculations • Technology Alignment: Indicate if this needs to be aligned with specific technologies to enable functionality and support the identified, potential improvement Key Lesson Learned: Benefit Variables • Often benefits and costs cannot be represented by a single fixed value. • Drivers influencing these may have bounded ranges and a probability curve associated with them. • These must to be factored into the business case model to develop a set of most likely answers. • Monte Carlo simulation techniques should be used to assess the interaction and likelihood cases based on the impact of multiple variables 6/9/2011 KEMA Confidential Information Page 48 Many key drivers have associated limited ranges of variability Operational Benefit Drivers Ref. # Tab Name Approach Driver Information Benefit Area Description Category Type Variable Baseline Range Used 1 Field Services Meter Reader FTE Savings Labor Percent % Work Reduction Estimated 96% -6% to +4% 2 Field Services Service Tech FTE Savings Labor Volume # Off-Cycle Minutes per Day per Tech 106 -20% to +20% 3 Field Services Service Tech FTE Savings Labor Volume # Disconnect Minutes per Day per Tech 428 -20% to +20% 4 Field Services Service Tech FTE Savings Labor Percent % Work Reduction Estimated - Off Cycle Reads 90% -20% to +10% 5 Field Services Service Tech FTE Savings Labor Percent % Work Reduction Estimated - Disconnects 95% -20% to +10% 6 Field Services Equipment Avoided Costs Non-Labor Rate Equipment to Labor Savings Ratio - Meter Reader 3% -2% to +2% 7 Field Services Equipment Avoided Costs Non-Labor Rate Equipment to Labor Savings Ratio -Service Techs 3% -2% to +2% 30 Distribution Operations False Outage Dispatch Reductions Labor Volume # Avg. Minutes per False Outage Visit 101 -50% to +10% 31 Distribution Operations Distribution Planning Capital Deferral Cash Flow Percent % Capital Project $$ Deferred due to AMI 5% -5% to +5% 32 Distribution Operations Distribution Planning Line Loss Revenues Percent % Estimated Improvement in Line Loss 1.00% -20% to + 20% 33 Distribution Operations Improved Customer Reliability - CAIDI Revenues Percent % Estimated Reduction of CAIDI minutes 20.00% -20% to + 20% 6/9/2011 Page 49 KEMA Confidential Information Approach However, other drivers often have a higher level of variability Societal Benefit Drivers Driver Information Benefit Area Description Ref. # Tab 34 TOU DR Load Shift & Conservation Societal Volume Estimated Summer On Peak Hours 36 TOU and PEAK DR Load Shift & Conservation Societal Rate 37 TOU and PEAK DR Load Shift & Conservation Societal 38 TOU DR Load Shift & Conservation 39 TOU 40 Baseline Range Used 1,267 -50% to + 10% Customer Adoption Rate - RES 10.00% -5% to + 40% Rate Customer Adoption Rate - COM 10.00% -5% to + 40% Societal Percent Percent kWh OnPeak Shift - RES 1.00% -50% to +50% DR Load Shift & Conservation Societal Percent Percent kWh OnPeak Shift - COM 0.25% -50% to +50% TOU DR Load Shift & Conservation Societal Rate Effective Elasticity Rate - COM 42% -20% to + 20% 41 TOU DR Load Shift & Conservation Societal Rate Residential Conservation Rate 2.00% -50% to +50% 42 TOU DR Load Shift & Conservation Societal Rate Commercial Conservation Rate 0.84% -50% to +50% 43 PEAK DR CPP Energy & Capacity Societal Percent Percent kWh Reduced at CPP - RES 0.90% -50% to +50% 6/9/2011 Page 50 Category Type KEMA Confidential Information Variable Approach Business Case Modeling Stages and Key Elements Once a baseline is established it is necessary to evaluate the sensitivity of key factors. Analytics Inputs Key Assumptions Pertinent Artifacts Define Universe of Possible Benefits Scenario Benefits Refine Benefits Model Benefit Practical Adjustments Benefit Summary Benefit Model Sensitivity Testing KEMA and Client source information Assessment of Client as-is and key drivers Formula and Baselines Deployment Staffing Alignment with other intersecting efforts Baseline Income Statement KEMA and Client source information Define all potential cost elements Key Assumptions Pertinent Artifacts RFI or Prior information Refine Costs Formula and Baselines Model Costs Monte Carlo Simulation Analyze and Optimize Deployment Staffing Alignment with other intersecting efforts Practical Adjustments Costs Cost Summary Model Variation Dimentions Cost Model Approach The output from the simulation and sensitivity analysis will help identify key financial risk areas. • Probabilistic Analysis Tools • Deployment Scenarios 6/9/2011 Page 52 KEMA Confidential Information Total NPV AMR Outage Detection Substation NPV $M • Options Modeling and Evaluation Market Examples Duke – Project Specifics (Indiana) •Volume – 809k electric meters •Capabilities – AMI and SmartGrid •Benefits – Direct cost reductions $141.9 M – increased revenues $23.7 M – Avoided costs $206.1 M – Customer outage benefits $128.1 M – Other customer - societal benefits $474.2 M – Qualitative benefits (not included) •Costs – Capital $482.6 M – O&M $168.4 M •20 year NPV – $365 M Cost Recovery Method (filed not yet approved) – Rate Base Page 54 6/9/2011 KEMA Confidential Information Duke Energy Filing Summary DE Indiana Results – Graphic (All values are 20-Year NPV in $ millions) $ (millions) $474.2 $800 $700 Total Quantifiable DE Indiana Operational Benefits - $371.7 $600 $200 IT Back-Office Systems - $60.2 Data Transfer Costs - $ New Equipment O&M (PD) - $20.0 Network Infrastructure Support Labor - $11.4 Integrated Comm Box Software Mnt - $ Modem Billing Management Fee - $ All Other O&M - $27.3 Customer Feedback: $442.86 PHEV: $31.30 Capital Expeditures - $482.6 Other - $3.6 Outage - $8.1 Distribution - $8.1 Metering - $122.2 $141.9 Direct Expense Reductions Endpoint Equipment - $ Communications Equipment - $ Installation / Deployment Costs - $ Distribution Automation - $52.6 IT Back-Office Systems - $36.6 PMO - $9.9 $23.7 Other - $0.7 Outage - $1.7 Metering - $21.3 $100 $ - $555.9 $128.1 $206.1 $400 Includes affect of negative taxes O&M Expenses - $168.4 Distribution - $179.3 Metering - $178.2 Outage - $9.8 Other - $4.3 $500 $300 Project NPV $417.99 (including customer/ societal benefits Increased Revenues Distribution - $171.3 Metering - $34.8 Avoided Costs $(100) Customer Outage Benefits Other Customer / Societal Benefits Qualitative Societal / Customer Benefits Taxes - ($95.0) Costs Quantifiable DE-Indiana Benefits 6/9/2011 Page 55 Note 1: Example information from Duke Energy Indiana information (publicly available information from DE Indiana filing) KEMA Confidential Information Pacific Gas & Electric – Project Specifics •Volume – 5.1M electric meters; 4.2M gas meters •Capabilities – AMI – HAN •Benefits – Meter Reading $1.085 B – Customer Services $172 M – Operations $728 M – Capital Savings $41M – Demand Response $348 - 529 M – Qualitative Benefits (not included) •Costs – Capital $1.864 B – O&M $381 M PG&E’s initial technology choice related to the 2006 filing only allowed a Basic Option 3 implementation •20 year NPV – 4% delta positive In Jan. 2008 they revised their filing to move to full option 3. They modified their technology choice. Cost Recovery – Balancing Account Page 56 6/9/2011 KEMA Confidential Information Pacific Gas & Electric – Discussion •What they are getting – Automated Meter reading. – Prepay metering. – Remote on / off. – Outage detection. – Service restoration notification. – Avoided dispatches / truck rolls (labor savings and carbon reduction). – Call volume reductions. – Records exception reductions. – Complex billing ability (TOU, CPP). – Capacity planning (detailed info). – Demand response. •Issues they are dealing with – Piloting some Option 4 components: Looking now at adding solar generation measurement. Looking at “Smart” charging. Page 57 6/9/2011 KEMA Confidential Information Comparison of California IOU Business Case Results Source: CPUC Presentation 6/9/2011 Page 58 Source: Presentation by Tom Roberts CPUC 6/23/2008 KEMA Confidential Information 6/9/2011 Page 59 KEMA Confidential Information Con Edison AMI Filing, March 2007 Optimal AMI Solution 15-Year NPV ($M) $900 $800 $272.4 $712.8 • Deferred generation • “Next Waves” deferrals • Improved Environment • Decrease Customer Costs for Outages $(202.7) $700 “Societal” Benefits Include $600 $510.1 $500 $400 $300 $200 $100 $0 Total Costs Total Operational Benefits Total Shortfall Total Societal and Future Benefits Page 60 Typical Benchmark Data AMI Cost and Performance Summary • Costs are the capital cost of meters and communications, installed Example Benefit Matrix NY State Assessment Anticipated Benefits Thought Starter Direct Customers (rate payers) Residential 1. Commercial Institutional In Direct Users NY Residents Electric Sector Utilities Utility Shareholder Academia Other Academia Improved Cost Management and Customer Satisfaction 1.1 Lower Customer Electric Bills 1.2 Increased Customer Satisfaction 1.3 Lower Market-Based Cost due to Price Response 1.4 Reduced Congestion Costs 1.5 Access to New Products and Services 2. Enhanced Power Quality & Reliability 2.1 Smart Grid devices on the T&D system 2.2 Asset Infrastructure Optimization 3. Positive Societal/Environmental Impact 3.1 Job Creation 3.2 Enabling More Renewables And Storage 3.3 Adoption of Electric Vehicles 3.4 Enhanced Quality of Life Primary/Direct Beneficiary Secondary/Indirect Beneficiary Not Applicable 62 Recovery Mechanisms Regardless of the specific architecture, many utilities are focused on similar core issues or potential program risks Selected Utility Smart Grid Efforts Intelligent Grid Technologies1 High Self-Correcting Line Switching PHEVs Enterprise Data Systems Automated Line Sensors Energy Storage Complexity Home Area Networks DER AMI Low 2008 High Speed Communications 2013 2018 • How can initial investments in AMI or Smart Metering be leveraged into a broader Smart Grid architecture? • Which technologies are ready for investment now? Which ones should be deferred? • What is the right regulatory recovery scheme (short and long-term)? • How will consumers accept and interact with these applications? • How will incremental CapEx requirements be integrated into existing grid resource plans? • What rate and service offerings are needed to maximize consumer participation? • How well will standards drive innovation, while maintaining security and reliability? Time to Market Scalability 6/9/2011 Note 1: Partial listing KEMA Confidential Information Page 64 Given these factors, seeking to apply traditional utility cost recovery mechanisms to smart grid creates the need for variations in economic treatment Traditional Utility Cost Recovery Methods Variations within Smart Grid Cost Recovery Categories • Caps on Smart Grid/ AMI cost recovery categories (e.g., operational, capital) Surcharges – Often approved as a tariff rider, rather than incorporated into the rate base initially; utilize true-ups of actual vs. estimated costs in different intervals. • Revenue requirements and risk of overrecovery, if benefits not fully realized/ tracked • Carrying costs • Accelerated depreciation for short-life assets Trackers – Enables cost recovery as they arise, rather than requiring a prediction of costs and conducting a true-up of actual vs. estimated costs Rate Base recovery – Program costs are treated as a prudent capital expenditure and are approved in rate proceedings 6/9/2011 • Total Resource Cost test (TRC) metrics and thresholds for costs v. benefits • Timing of cost/ benefit evaluation (in a pre- or post-deployment test year) • Timing of recovery (pre, during, or post deployment) • Hybrid - track some costs and recover, others via rate base KEMA Confidential Information Page 65 Smart grid or AMI cost recovery is well underway in numerous jurisdictions There are emerging variations in tariffs, rate design, utility and state revenue and ratemaking requirements – yet no definitive trend has emerged Cost Recovery Mechanism States/ Utilities Surcharge (tariff rider) with periodic true-ups IL (ComEd); MA (Fitchburg, Western Mass Electric); NJ (ACE, JCP&L; PSE&G); OH (all IOUs); OK (OG&E); OR (PGE); PA (DQE, FE, PECO, PPL); TX (Oncor, CenterPoint Energy, TNMP, AEP); VT (Central VT PS) Rate base recovery - (either approved or deferred) AZ (APS); DC (Pepco); DE (Delmarva); IN (Duke Energy, AEP); MD (BGE, Pepco, Delmarva); MI (CE, DTE) Allowed rate-basing of some capital investment CA; CO (Xcel); MA; OR (PGE) Cost Recovery Tracker CA; MA (NSTAR); ME (CMP, BHE); WI (WP&L) AMI or smart grid under consideration; cost recovery ruling pending CT (CL&P); FL (FPL); GA (Southern); ID (Idaho Power); KY (Duke); SC (Duke) AMI or smart grid ruling requires utility refiling HI (HECO); IA (IP&L); NY (all IOUs) 6/9/2011 KEMA Confidential Information Page 66 With these proceedings, other key trends are emerging related to economic analysis and cost recovery Cost Recovery Trends • Most business cases are challenged to quantify enough operating benefits to cover program costs – customer or societal benefits often needed to reach a positive NPV, yet not consistently considered in each state • Security / cyber security represents a growing regulatory issue, not just a federal concern, and is requiring greater focus (and program cost impacts) • Concerns over data privacy and protection are also increasing, with inconsistency in state requirements and variations in regulatory attention • As a result of strong reliance on energy efficiency and demand response in the business case, we should see more utilities seek rate decoupling options • Level of intervention from consumer groups and other interested parties is increasing the complexity of proceedings and depth of discussion regarding risks, suitability of costs, and ability to achieve benefits • Program drivers and performance metrics (e.g., cost, quality, time) will emerge more often for implementation tracking and risk mitigation 6/9/2011 KEMA Confidential Information Page 67 TRC or RIM • In many cases it will be nearly impossible to isolate respective costs and benefits for different tests: – AMI Meter – TRC – Incremental cost to add HAN for DR – RIM – Communications network to support both Metering and DR • Pro rate based on % of communication ? – Back office systems often have multiple uses 6/9/2011 Page 68 KEMA Confidential Information Key Policy Issues Distributed Energy Resources • • • • Ownership and Control Integrating intermittent resources into the grid Reserve margin for DER Safety and Security – Back feed – Partial voltage • Credits • Performance based incentives 6/9/2011 KEMA Confidential Information Page 70 Command and Control • Utility Responsibilities – Safety – Reliability – Compliance to standards – Availability • Customer Responsibilities – No harm – Response • DMZ Concept – Neutral zone • Prosumer – Interaction 6/9/2011 KEMA Confidential Information Page 71 Customer Rights • Issues: – Information Security – Data Privacy – Rights to access information – Participation or opt out of DR programs – Opt out of AMI (RF fear) – Information in aggregate – Community Energy Storage – NIMBY pole top solar 6/9/2011 KEMA Confidential Information Page 72 Open Dialog Thank you for your interest. Ron Chebra Vice President KEMA Inc. [email protected] 609-865-0166
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