Assessment and Placement Process Introduction The Assessment and Placement Process at North Central State College (NCSC) consists of four basic steps: 1) Admissions, 2) Assessment, 3) Advising and 4) Scheduling, Courses, Orientation and Registration (SCOR). Additional steps are involved for those seeking financial aid or other special services. These steps typically require four visits. Admissions is covered in the first visit. The second visit focuses on Assessment (COMPASS tests) and assessment debriefing. Student Success Center staff encourages applicants to prepare for the COMPASS test and to be rested before taking the test. Advising occurs during the third visit and the final visit is for SCOR. . Each of these steps is described below. Admission Individuals interested in being admitted to North Central State College (NCSC) can apply on-line and then make an appointment with the admissions office for a personalized planning session which provides guidance on enrollment steps. Alternatively, individuals can go directly to the admissions office, fill out an admissions form and proceed with the personalized planning session. The NCSC website provides an overview of the admissions and enrollment process. During the planning session disability services are reviewed. The Office of Disability Services coordinates support services that assist student with physical, sensory, attention deficit and learning disabilities. These services provide an equal opportunity for students to achieve their maximum educational potential. The availability of financial aid, including types of aid available (grants, loans, work study and scholarships), eligibility requirements and the application process are discussed during the planning session. The Financial Aid Office is available to assist those individuals interested in financial aid. Students, new or returning to the college, are required to take either the ACT or the COMPASS assessments by their 13th credit hour preferably, before registering for their first courses. Advisors can then direct students to developmental classes or developmental education options during their first quarter of school. Approximately 80% of applicants take the COMPASS tests. Some students seeking admission have already taken ACT or COMPASS. Admissions reviews their ACT or COMPASS scores to see if they placed into college level English and math. The college’s cut scores are used to determine course placement (See Addendum A). Students are encouraged to retest if they score below the college cut scores for either English or math. Students considering retesting are strongly encouraged to prepare for retesting at the computer lab, at the tutoring center or through the use of COMPASS preparation websites. Students who already completed an associate's degree or bachelor's degree may not be required to take the COMPASS test. The Admissions Office determines if previous credit can be used to replace the COMPASS test. Applicants transferring from another institution of higher education are immediately eligible to take college level reading/writing and math courses. Assessment The assessment process determines an applicant's course placement. The three academic areas covered in the assessment are: • Reading - May be waived with an ACT score of 18 and above or transfer credit for ENG101 • Writing - May be waived with an ACT score of 22 and above or transfer credit for ENG101 • Mathematics - May be waived with an ACT score of 21 and above or transfer credit for any of the following: MTH121, MTH122, MTH130, MTH130 or higher. The COMPASS assessment must be completed before any of the following courses can be taken: RDG116, WRT115, WRT116, ENG101, MTH100, MTH102, MTH103, MTH110, or MTH121. Students needing to take the COMPASS assessment schedule an appointment with the Student Success Center. Appointments are made using AdvisorTrac (AdvisorTrack is the scheduling and tracking system used by Success Center advisors), and reminder calls are made to the student the day before the scheduled appointment. The Appointment Reminder sheet given to students offers a website that students can use to “practice” for the assessment. The sheet also offers suggestions for the test day, such as being rested. Appointments are available for 3 different time slots during the day and up to 10 people can be tested at each time slot. All students, except those in Health Sciences and Engineering, take a computer literacy test (CIS Assessment). Health Sciences and Engineering have courses that include development of these skills. Students usually take the CIS assessment during their second quarter. Skills are tested in two separate areas - keyboarding and four computer competency areas - Internet, Email (Outlook), Windows XP (and Word 2007. Successful completion of the CIS Assessment allows the student to go directly into college level computer classes. If a student does not score high enough on the keyboarding, s/he is directed to the Tutoring Center to use software to increase typing speed to a minimum of 24 words per minute. If a student does not pass the computer literacy assessment, s/he can take CIS 190 or receive tutoring in the Tutoring Center before retesting. The computer literacy test can be retaken, but there is a charge to the student to do so. There is no charge for keyboarding retesting. Advising Advisors in the Student Success Center review COMPASS placement results with applicants immediately upon completion of the assessment. Advisors review the recommended courses that applicants should take during their first quarter at NCSC and the number of hours involved with each class, as well as the “developmental courses” required (if any) in reading, writing and math, as a result of the COMPASS placement test. Alternatives to the developmental classes 2 are discussed (Solutions...a more personalized form of developmental education, boot camps, etc), as well as retest options. The length of time to graduate with the additional developmental classes is also discussed. Applicants may retake COMPASS one time, free of charge. Options for increasing math skills are offered and explained including the boot camp, web based skills development, and the Tutoring Lab. The college has developed and now offers an English boot camp. In the future, applicants may be asked to give proof that they have made an attempt to increase their skills. Currently, they can retake the assessment at will, one time free of charge. They can take COMPASS free of charge a third time, if they attend a Boot Camp or Solutions. Applicants who do not place into developmental education, sign up for an appointment to meet with an advisor to discuss programs requirements and schedule classes. After the initial meeting and a SCOR session, these “college ready” students do not have to meet with an advisor again. Students who test into developmental courses are required to meet with advisors quarterly, until they have completed their developmental sequences and complete their gateway course. Scheduling, Courses, Orientation and Registration (SCOR) All applicants attend a one hour SCOR session. Students are provided with a booklet covering campus resources, next steps when to register for the next quarter, withdrawal procedures, and information located on MyNC. Students are provided a username, email account and Blackboard information, as well as a “to do list” to assure they are ready to begin class on the first day of the new quarter. Students register for classes and receive a class schedule and bill. Students evaluate the SCOR session to determine if the learning objectives of the session have been met. Directions Advising Program Applicants who place into developmental education (DE) become part of Directions Advising Program. The program requires DE students to continue to see an advisor until they: successfully complete FYE 161; complete all DE courses; are not on probation and have successfully completed a college level math and a college level English course. All DE students receive a Welcome Call during the second week of the semester to answer any questions they might have and welcome them to the college. Directions students will usually meet with an advisor at least 1 more time during the first quarter, for a total of 3-4 contacts. First Year Experience (FYE) All students, except those in the nursing program, are required to take FYE. (It is highly recommended that nursing students take FYE, and they do so if they test into developmental courses). DE students take FYE 161, a 3- credit course. The other students take a 1 credit FYE 101 course. 3 FYE 101 - Orientation to College provides an introduction to the nature of higher education and a general orientation to the function and resources of NCSC. It is designed to help first-year degree seeking students adjust to NCSC, develop a better understanding of the learning process, become familiar with NCSC's resources and services, and develop skills to meet their educational objectives. FYE 161 - College Survival Skills is designed to increase the student's success in college by assisting the student in obtaining the knowledge and practical skills necessary to reach his/her educational objectives. Topics in the course include the expectations of college, time utilization, test-taking, communication skills, study techniques, listening skills, library use, use of College resources, and personal issues that face many college students. This course is mandatory for any student whose reading and writing scores warrant it and available to any student who can benefit from it. FYE 161 students also take the Noel-Levitz College Student Inventory during weeks 3, 4 and 5 of the quarter, and review the results in an in-depth advising session with Student Success Center advisors. This also satisfies the requirement for students to see an advisor during their first term to discuss registration for the next term. The inventory provides the student with self assessment of academic motivation, general coping skills and receptivity to support services. It also offers recommendations for improving personal success as a student. Assessment and Placement Process - Strengths and Challenges Strengths • All assessment is free, the cost being absorbed by the college, except for those students taking COMPASS for enrollment at another college. In that case, the cost is $25, paid in advance at the Cashier’s office. • COMPASS is untimed and the assessment in the Center is administered in a soundproof room, which helps students avoid annoying sounds. The ASSET is also available, which is the paper/pencil format for those students who are not comfortable assessing in computerized format. • As a result of the assessment, nearly 85% of the students testing place into developmental math and 65% place into remedial writing. The requirement of mandatory math placement using COMPASS instead of letting student self place has increased the number of students placing into developmental math. The LPN program requirement that all students must complete or test (COMPASS) out of MTH 102 and 103 also increased the percent of students placing into developmental math. Many college programs had no math requirements previous prior to Summer 2008. (See Addendum B – Placement Chart, and Addendum C – Number of Assessments). • Students usually take approximately 1 hour per each of the three sections of the assessment, despite the fact that it is untimed. Many students are “mentally” drained after completion. The average time students use to take all three sections in 2 ½ hours. For this reason and others, the SSC established a process whereby students must make another appointment to meet with an advisor to complete the next step in the enrollment process – 4 to discuss personal and academic challenges, academic goals, programs requirements, and to select classes. In the past, this was done “in one day”, in a one-stop process after assessment, which proved too long for students, and too much information for them to absorb. • By requiring students to make an appointment for the next step, students have time to “absorb” the implications of their placement, which may impact their decision to retest or pursue one of the “brush up” options. Advisors would spend an entire hour in this next step with students, only to have them not complete the enrollment process. By having the additional appointment, some of those students who are not serious may “not” proceed to the next step, thus saving time, money, and energy on behalf of the advisor and allowing advisors more time with the truly serious students. This was especially evidenced in Summer 2009 when hundreds of students flocked to the college in a “panic mode” after the closing of GM and related industries, only to have the majority not attend at all after going through the enrollment process. • In the next step (Advising Appointment), developmental students are told by advisors that they must take FYE 161 their first quarter. The advisor then suggests remedial classes, explaining that the student needs to complete these as quickly as possible, especially since many of the college’s first quarter technical classes require ENG 101 as a prerequisite. Part of the challenge is that the current MIS system cannot “force” the student to take the suggested or remedial classes. If a student decides to drop some of the remedial classes before the quarter, the system will allow it, and then the SSC advisor addresses this at the next registration session with the student. Challenges • Most students, according to advisors, may not take the first-time assessment seriously. This is verified by those students who take the COMPASS during their Tech Prep experience in high school. Few of these students use the practice websites. • Another challenge is that a student may have taken the ACT/COMPASS 10-15 years ago and placed college level, yet their skill level proves insufficient once they begin the college level classes. • Immediately after the student completes the testing, scores are reviewed by an advisor. The advisor “debriefs” the student on the scores and the student’s English (reading and writing results) and math placement. Implications for additional classes, number of quarters and cost to complete the remediation are discussed. The advisor then reviews options for the student in order to “retest,” such as using websites, the Tutoring Center or an ACT study guide. Most students accept their math weaknesses, and only a few contest their English placement. The experience of students who prepare and then retest, suggests that if more students took advantage of preparation opportunities (websites, tutoring center, Solutions, boot camps, etc.) and retested, many more would then qualify for college level courses, or place in higher level developmental courses. • Some advisors do not review the math placement thoroughly with students, so some students may take a remedial class, only to find that the class is too easy for them. This 5 could be addressed by each advisor reviewing the Final Math Review sheets with the students, so students are aware of course content. Plans are also in place for the use of a first-day math test, in the math classes, to confirm accurate placement. • Students are permitted to retest once. A third retest is permitted only if the student has taken one of these options: Solutions/Able program, or Boot Camp. Students retest through those programs. Tutoring assistance is also available to help prepare for COMPASS testing. • Some programs at the college prefer that the students take developmental classes, especially reading and writing, before beginning their first technical class, because of the importance of these skills in those fields. Programs like Business do list these prerequisites for their first technical classes. However, if the program’s first-quarter technical courses do not have a prerequisite of reading or writing (ex. DMT and Paralegal), there is nothing in place to actually stop the remedial students from registering for those classes, despite their advisement. This has caused frustration for some of the faculty who are trying to deal with students of low reading and writing skills. In addition, if the students “do” take the remedial classes first, they may add an additional year onto their program, even if they attend fulltime. 6 Assessment and Placement Results 2009 COMPASS Results The results cover all students tested during 2009, including retests. Some are recent graduates, others graduated several years ago. The number of students tested for English, Reading and Math will not be the same. Some students have college ready ACT scores in just one or two areas and have to take the Compass test for the other area(s). Also, students may retest for just one or two areas, but not all three. Writing Placement - A total of 1980 applicants were tested: • • • 33% (662) were college ready and placed into ENG 101 47% (924) placed into WRT 116, the highest level of developmental English 20% (394) placed into WRT 115, the lowest level of developmental English WRT 115 20% College Ready (33%) ENG 101 33% Developmental (67%) WRT 116 47% Reading Placement - A total of 1874 applicants were tested: • • 55% (1022) were college ready and place into ENG 101 45% ( 852) placed into RDG 116, a developmental reading course 7 College Ready (55%) RDG 116 45% Developmental (45%) ENG 101 55% Math Placement - A total of 2363 applicants were tested: • • • • 15 % (350) were college ready and placed into MTH 119/130/141 (1% - 13) or placed into MTH 110/121 (14% - 337) 19% (442) placed into MTH 103, the highest level of developmental math 32 % (769) placed into MTH 102, the intermediate level of developmental math 34% (802) placed into MTH 100, the lowest level of developmental math College Ready (15%) MTH 119/103/141 1% MTH 110/121 14% MTH 100 34% MTH 103 19% MTH 102 32% Developmental (85%) 8 Cumulative Placements - All Students Tested in 2009 21% 18% 17% 44% (622) were fully college ready (no developmental placements) (529) placed into 1 developmental class (497) placed into 2 developmental classes (1305) placed into 3 or more developmental classes No DE Classes 21% 3 or more DE Classes 44% 1 DE Class 18% 2 DE Classes 17% COMPASS Results - Recent High School Graduates The data for 2009 Compass Testing includes some students who graduated more than two years ago. The following data presents the Compass for just those students who graduated from high school in 2008 or 2009. Writing Placement - A total of 865 applicants were tested: • • • 32% (278) were college ready and placed into ENG 101 50% (429) placed into WRT 116, the highest level of developmental English 18% (158) placed into WRT 115, the lowest level of developmental English College Ready (32%) ENG 101 32% WRT 115 18% Developmental (68%) WRT 116 50% 9 Reading Placement - A total of 1874 applicants were tested: • • 40% (254) were college ready and place into ENG 101 60% ( 381) placed into RDG 116, a developmental reading course College Ready (40%) ENG 101 40% Developmental (60%) RDG 116 60% Math Placement - A total of 847 applicants were tested: • • • • 17 % (142) were college ready and placed into MTH 119/130/141 (0% - 3) or placed into MTH 110/121 (17% - 139) 13% (110) placed into MTH 103, the highest level of developmental math 42 % (357) placed into MTH 102, the intermediate level of developmental math 28% (238) placed into MTH 100, the lowest level of developmental math College Ready (17%) MTH 119/103/141 0% MTH 110/121 17% MTH 103 13% MTH 100 28% MTH 102 42% Developmental (83%) 10 Comparison of Results - 2009 all students tested vs. 2008 and 2009 HS Graduates Developmental Education classes in each section (English, Reading and Math) are listed from the lowest level to the highest level. College level classes are shown in bold italics. Course Percent Placed All students tested in 2009 Percent Placed 2008 & 2009 HS Grads 20% 47% 33% 18% 50% 32% 45% 55% 60% 40% 34% 32% 19% 14% 1% 28% 42% 13% 17% 0 Writing WRT 115 WRT 116 ENG 101 Reading WDG 115 ENG 101 Math MTH 100 MTH 102 MTH 103 MTH 110/121 MTH 119/130/141 The comparison shows that reading placement is much poorer for recent HS grads. Recognizing that some variation is normal, the English results are about the same for both groups of students as are the math results, although it could be argued that math results show both increases and decreases in performance. State and National Comparisons Data on Developmental Education is available from a variety of sources including the US Department of Education, Achieving the Dream (AtD), Florida and a variety of publications. However, the data is not always reported in the same way. Some DE data is reported on the basis of the percent of students who took a developmental course during a given one or two year period of time. This percentage, of course, is not the same as the number of students who were placed into DE as the results of assessment tests, because not every student placed into DE immediately takes a DE course. This is especially true for older data as it was not as frequently mandated that students immediately take DE classes. Overall, NCSC DE placement rates are similar to other state and national rates: • NCSC was one of 35 community colleges from around the nation participating in AtD that provide information on students for the 2002 cohort. More than 80% of the students in the 2002 cohort were placed in DE1. This rate is consistent with the placement rate for NCSC presented above. • 72% of the 2002 AtD cohort was placed into DE math2. The DE math placement rates for NCSC presented above ranged from 83% to 85% based on just the Compass test results. In actuality the placement percent would be somewhat smaller when the students that were 11 determined by ACT testing to be college ready in math are taken into consideration. • "Virtually all community colleges offer remedial or developmental education. Almost 60% of community college students, compared to 25% of students in four year colleges or universities, require at least one year of developmental course work."3 • "42% of first-year community college students enroll in at least one developmental course, with the highest percentage enrolling in mathematics, compared to 20% in four-year institutions"4 This data focuses on enrollment and is a lesser percentage than placement in DE because not all students placed into DE immediately take the DE class. • "In 2003-04, 78% of students enrolling in Florida's community colleges...required remediation in mathematics, reading and/or writing." "Almost two-thirds (62%) of student in need of remediation required preparation in multiple subject areas."5 • In 2003-04 in Florida community colleges, 89% of students required remediation in math, 59% in reading and 46% in writing.6 Why College Readiness is Important Students that are not college ready face multiple challenges. It is more expensive to earn a certificate or degree as they must successfully complete DE courses for which they do not earn college credit. It takes more time to earn a certificate or degree because they must successfully complete the DE courses before taking credit bearing courses in the subjects where they are not college ready. Finally, research shows that students that are not college ready are less successful than those who are college ready. Consider the following: • The cost of taking DE classes at NCSC when both tuition and texts are included is: o For Math - $480 per class o For Writing - $310 to $440 per class o For reading - $310 per class • For the 44% of students who place into 3 or more classes, the costs can range from $1060 to $ 1440 and take as much as a year extra to complete a certificate, degree or be prepared to transfer to a 4 year college. • "Developmental education students at two-year colleges are 39% less likely than their prepared counterparts to persist and earn a degree or certificate."7 • Students at community colleges who place into DE math or DE English are less likely to complete a 2-year degree or transfer to a 4-year college than are those who are college ready.8 • AtD data shows that college ready students were more successful than those with high developmental education needs (referred to developmental education in 3 subjects).9 College ready students were: o "More likely to be successful - to persist, attain or transfer (43 percent compared with 35 percent of those with high developmental needs); 12 o o More than twice as likely to complete credentials (10 % versus 4% of those with high developmental needs); and More likely to transfer to another institution to continue their studies (11% versus 3% of those with high developmental needs) 13 End Notes 1 AtD Data Notes (July/August 2006) AtD Data Notes (November/December 2006) 3 Community College Bridges to Opportunity Initiative (June 2008). Developmental Education Toolkit. University of Texas at Austin 4 Community College Bridges to Opportunity Initiative (June 2008). Developmental Education Toolkit. University of Texas at Austin 5 Report No. 06-40 (April 2006). Office of Program Policy Analysis & Government Accountability...an office of the Florida Legislature. 6 Report No. 06-40 (April 2006). Office of Program Policy Analysis & Government Accountability...an office of the Florida Legislature. 7 Community College Bridges to Opportunity Initiative (June 2008). Developmental Education Toolkit. University of Texas at Austin 8 Bridget Terry Long (2007). Remediation at Community Colleges: Student Participation and Outcomes. Educational Testing Service 9 AtD Data Notes September/October 2006 2 14 Computer Literacy Project Status Report Report Date: April 28, 2010 Prepared by: Carmen Morrison Committee Members: Cathy Craig, Barb Keener, Tom Prendergast, Bev Walker Goal: Identify and provide the computer skills necessary to be successful students at North Central State College SUMMARY Focus: Computer Literacy has been an important topic at NC State for years. It was identified as one of our core competencies, and then recently, we conducted a faculty survey (as part of the DEI Grant) and discovered that a LARGE percentage of our faculty require many computer skills for their students to be successful in their courses. Computer Literacy is also important in the workforce, however, we are leaving it to the individual programs to determine what computer skills their graduates need to possess, and then incorporate that into their individual programs. Therefore, the focus of this project is to prepare incoming students to have the computer skills required to be successful at our college – not to prepare graduating students for the workforce (although it could be argued that this could also help our graduating students). Process: To accomplish the goal to identify and provide the computer skills necessary to be successful students at NCSC, several items had to be addressed: Survey faculty to determine what skills are required in our courses Review our current assessment to determine if those skills are being assessed upon entrance of the college Determine if all students are being assessed before registering for courses at NCSC Determine if our current remediation process is appropriate Develop a new remediation plan Determine if funding is needed to accomplish the above, and then request funding if necessary Survey faculty to determine what skills are required in our courses The faculty survey has been completed (attached), and the results show that a large majority of our faculty require students to be competent in these areas: E-mail, Internet use, Operating System and File Management, Word Processing, Presentation Software, and Course Management System. The results of this survey were distributed to Deans, Chairs, and Full-time faculty so they could review their programs and determine if courses needed to be added/moved to adequately prepare their students. 1 of 13 Review our current assessment to determine if those skills are being assessed upon entrance of the college We are currently reviewing our current assessment (attached) and matching it to the Faculty Survey to determine what changes need to be made to the incoming assessment. Determine if all students are being assessed before registering for courses at NCSC Not all students are required to be assessed. Currently, only the students that are required to take a Microsoft Office course are required to take the incoming assessment. This would leave out the Engineering and many Health Science students. Engineering has its own course for computer skills (ENR101, 4 hours). Determine if our current remediation process is appropriate Previously students were required to take a college course (CIS190) if they failed the incoming assessment. This required tuition funds, textbook funds, and it caused a delay in scheduling (since the pre-requisite was not met for courses that they want to register for). Also, the course did not cover all of the needed areas. A proposal was approved at the Curriculum Committee (attached) to remove the CIS190 pre-requisite from the Microsoft Office courses. (Unfortunately the Microsoft Office courses are serving as the ‘gatekeeper’ for these skills, even though the college has clearly identified that these skills are needed by all of our students.) Develop a new remediation plan We are in the process of developing a new remediation plan (see Remediation Resources below). There are so many free, web-based resources available, that we have determined it is not necessary to purchase a customized tutorial program. Once a plan is selected, we will need to update web pages, brochures, signs, etc. to communicate to faculty and students of the skills needed and resources available to obtain those skills. Determine if funding is needed to accomplish the above, and then request funding if necessary Funds may be needed to develop a new incoming assessment, create assessments for students to re-take (after they complete the remediation), and for remediation resources (tutoring center costs, workshop costs, etc.). It is our hope that the DEI grant can provide these funds. Please note that the college currently pays for the first assessment ($15 per student), so this will not change. And students that fail the test are required to pay for the re-test ($15), and this will not change. BENEFIT TO OUR STUDENTS The most important part of this project is how it benefits our students: • free incoming assessment to determine if they are prepared • free remediation • flexible remediation (not bound to a course/schedule) • customized remediation (only remediate the skills that they are weak in) 2 of 13 RISK It would be irresponsible to not consider the risks of this new plan. Flexibility may not provide the structure that some students need (these students fit well into the required college course model). However, that same structure was creating a barrier to our students (costs, scheduling, and delay in registering for courses because pre-requisites weren’t met). Hopefully the workshops will provide a structure to those students that need it, while still removing the barriers of cost, scheduling, and program delays). Another risk is the added strain on our resources (tutoring center, workshop expenses, etc.) Again, it is our hope that the DEI grant can assist with these costs. STATUS REPORT # Tasks 1 Status Review Current Assessment and match it to the Faculty Computer Skills Survey to determine if revisions need to be made to the assessment In process Cathy Craig 2 Identify and evaluate remediation resources (free) In process Barb Keener 3 Finalize Remediation plan (cannot be done until 1 & 2 are completed) Not started 4 Develop and Schedule Workshops (cannot be done until 1-3 are completed) Not started 5 Marketing (website updates, brochures, signs to communicate new assessment Not started and remediation details) (Cannot be done until 1-4 are completed) 6 Identify and request needed funding In process Committee & Peg Moir 7 Prepare Tutoring Center for additional workload (in conjunction with 3 and 6) In process Barb Keener POSSIBLE RESOURCES NEEDED Item Amount Funds for New Assessment Design TBD – Carmen Morrison & Cathy Craig Funds for New Re-Tests TBD – Carmen Morrison & Cathy Craig Funds for Tutoring resources TBD – Barb Keener Funds for Workshop Instructors TBD – Cathy Craig Funds for IT Support (additional computers to support in tutoring center, increased bandwidth usage for web-based tutoring resources, etc.) Undetermined 3 of 13 REMEDIATION RESOURCES (FREE) Version Free Online Courses, Interactive Skills Training for the Workplace Venue Description Microsoft Digital Literacy (Full 5 Modules - English Version) http://alison.com/ The goal of the free online Digital Literacy Course is to courses/MSDLteach and assess basic computer concepts and skills so FULL that people can use computer technology in everyday life to develop new social and economic opportunities for themselves, their families, and their communities. http://www.micro soft.com/About/C orporateCitizenshi p/us/CommunityI nvestment/learnin g/new_users_LP. mspx Welcome to the Microsoft Digital Literacy Curriculum. The goal of Digital Literacy is to teach and assess basic computer concepts and skills so that people can use computer technology in everyday life to develop new social and economic opportunities for themselves, their families, and their communities. Whether you are entirely new to computing or have some experience, this curriculum will help you develop a fundamental understanding of computers. From using the Internet, to sending email, to creating a résumé, the Digital Literacy Curriculum helps you develop the essential skills you need to begin computing with confidence. Whatever your goal, LearningExpress Library's resources will help you succeed. Each of our Learning Centers offers the practice tests, exercises, skill-building courses, and information you need to achieve the results you want—at http://www.learna school, at work, or in life. test.com/LEL/inde Computer Skills x.cfm/ The interactive tutorial courses found here will take your computer skills to the next level, while allowing you to learn at your own pace. 4 of 13 North Central State College Course Revision Proposal 1. Describe the specific curriculum change that you are proposing. Attach catalog descriptions for all proposed new courses. Attach the proposed syllabus. Remove AIT 100 & CIS 190 as the remedial courses for the keyboarding test and the computer literacy test. Remedial work will be done in the tutoring labs. The entrance requirements for the office courses and multi-media courses will be successfully passing the 2 tests. The student will be allowed to retake the test. 2. Give the specific reason for the proposed change. AIT 100 has been deactivated for over a year and it has not been possible for students to take the course. The Mavis Beacon tutoring software has been used for years to increase student typing speeds. Currently, the computer literacy test covers 4 areas: Internet browsing, email, Windows, and Word. Failing students (score < 85%) must take CIS 190, but CIS 190 only covers Windows, so it is no longer an adequate remedial course for the computer literacy test. We feel the solution is to tutor the students in the areas they are deficient in. Then the students will only need to show proficiency in the area or areas they failed. 3. List any additional costs incurred by or revenue generated by the proposed change. Include equipment or building renovation and any costs already funded The tutoring load will increase. Pass/fail statistics gathered on the 642 tested students between November, 2008 up to January of 2010: Percent passing = 55% (354 students) Scoring of 80% = 14% (92 students) Scoring < 80% = 31% (196 students) Since only CIS students may still be taking CIS 190, FTE previously generated by CIS 190 may be reduced by 60%. (Last year 126 students took CIS 190, less than 40 were CIS students). 4. Give class-size maximum and why. N/A 5. List alterations in the class size maximum for any other course because of this change. N/A 6. State whether faculty are readily available to handle this revision and, if not, how this problem will be addressed. Estimate the amount and cost of training present faculty, if needed. Barb Keener confirmed that the tutoring lab can adequately handle the increase. 7. List other departments affected by this proposal and how. AIT – Remove AIT100 prerequisite from AIT 110 Pag e |5 North Central State College Course Revision Proposal CIS - Remove AIT100 prerequisites from CIS 104/107/109/261 CIS – Remove AIT 100 and CIS 190 prerequisites from CIS 107/121/122/123/125 and replace with: Students must pass both the computer literacy test and the keyboarding test (administered at the Student Success Center) prior to entering this course. DMT – Remove AIT 100 and CIS 190 prerequisites from DMT 102/105/110/114 and replace with: Students must pass both the computer literacy test and the keyboarding test (administered at the Student Success Center) prior to entering this course. 8. List changes to the transferability of NC State courses with respect to college or high school articulation agreements and how. N/A 9. List groups or individuals who have had input into this proposal. Indicate their support and, if there is opposition, why. Name Carmen Morrison Lynn Damberger Barb Keener Bev Walker Cathy Craig Program Chairs Deans Position at NCSC Full-time faculty Support or oppose Proposer Support Support Support Support Pag e |6 Current CIS Assessment Statistics for Nov 1, 2008 – Jan 26, 2010 (15 months) # Failing Scores 288 # Passing Scores 354 Total # Average Students Overall Tested Score 642 82 # Failing Scores 288 Lowest Failing Score 8 Highest Failing Score 83 Average Failing Score 71 # Passing Scores 354 Lowest Passing Score 85 Highest Passing Score 100 Average Passing Score 91 # Scoring between 80-83 92 Pag e |7 Current Computer Literacy Process Computer Literacy (or CIS) Assessment This assessment will take about 45 minutes to complete. To make an appointment, contact the Student Success Center in Kee Hall, room 136 or call 419-755-4764. Your skills will be tested in two separate areas - keyboarding and four computer competency areas - Internet, E-mail, Windows XP, and Word 2007 (See below for a detailed list of the tasks that students need to carry out in the assessment). Successful completion of the CIS Assessment satisfies two required classes: • AIT100 – Keyboarding Equivalent to CIS Assessment score of 24 net words per minute • CIS190 – Intro to Windows Equivalent to Computer Literacy (or CIS) Assessment score of 34/40 or 85% The Computer Literacy Assessment requires you to understand and be able to perform tasks on the computer in four competency areas as follows: Internet Explorer 7 Email Use hyperlink to go to another web page Navigate using back/forward buttons Display specific web site by web address Copy Text Go to a previously saved Favorites page Display home page View History Refresh the web page Change web page's font size Add a web site as a Favorite Attaching document files via email Email address description Create new email Send email Forward email View Contacts list Create new contact Open email Display sent email Sort email by sent from, subject, date sent Windows XP Close a program Delete a file or folder Display contents of a specific drive/folder Display contents of a specific drive/folder Minimize window Create a folder Arrange icons by name, type, size, or date Rename a file or folder Copy file from one disc to another Switch programs Start a program Word 2007 Open a document Save a document Correct spelling Set margins Change text to bold Change size of font Save a document specifying the file type Copy text Move text Print Preview Want to practice your computer skills before taking the assessment or before retesting? The Learning Express Library has free online tutorials for: • Windows XP • Microsoft Outlook 2007 • Word 2007 Enter your Social Security Number or any public library card number and choose a library name from the drop down list to enter into the Learning Express Library menu. (This step assures that you are a user from the state of Ohio.) Click "Login to Add" beside the tutorial you would like to practice. If you are a new user, click "Register" and create a username and password for the Learning Express Library system. This same login can be used to take any practice test or tutorial on their system. Students will have one (1) opportunity to take the Computer Literacy portion of the assessment, free of charge. Any student wishing to retest on the 4 core competencies Internet, Email, Windows, and Word processing - must get approval from the Student Success Center, make an appointment, and pay a retest fee of $15.00 to the cashier prior to retesting. Computer Literacy Assessment Retest Form Pag e |8 List of Skills on Current CIS Assessment Performance Overview Report score: GRADE: 98% (39/40) Pass Performance Analysis TOPICS Internet Explorer 7.0-Internet: Outlook 2007-E-Mail: Windows XP-Windows XP: Word 2007-Word Processing: Digital Literacy-E-Mail: Score 100% 100% 100% 90% 100% Correct 10 8 10 9 2 Total 10 8 10 10 2 QUESTIONS Q# 11 12 1 2 3 4 5 6 7 8 9 10 13 14 15 16 17 18 19 20 21 22 23 24 Topic Digital Literacy-E-Mail Digital Literacy-E-Mail Internet Explorer 7.0-Internet Internet Explorer 7.0-Internet Internet Explorer 7.0-Internet Internet Explorer 7.0-Internet Internet Explorer 7.0-Internet Internet Explorer 7.0-Internet Internet Explorer 7.0-Internet Internet Explorer 7.0-Internet Internet Explorer 7.0-Internet Internet Explorer 7.0-Internet Outlook 2007-E-Mail Outlook 2007-E-Mail Outlook 2007-E-Mail Outlook 2007-E-Mail Outlook 2007-E-Mail Outlook 2007-E-Mail Outlook 2007-E-Mail Outlook 2007-E-Mail Windows XP-Windows XP Windows XP-Windows XP Windows XP-Windows XP Windows XP-Windows XP Name Attachments E-Mail Addresses - Description Link - Go To Navigate - Back Web Page - Go To Copy Favorites - Go To Home page - Go To History Refresh Page Fonts Favorites - Add Create New E-Mail Send Message Forward Mail Contacts - View Create New Contact E-Mail - Open Sent Items Sort Mail Close WordPad Delete Folder Change Drive (CD ROM) Minimize Window Status Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Pag e |9 Time (# secs) 9 22 10 25 24 11 21 8 66 21 41 26 29 73 21 8 17 11 15 18 12 14 24 19 List of Skills on Current CIS Assessment 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Windows XP-Windows XP Windows XP-Windows XP Windows XP-Windows XP Windows XP-Windows XP Windows XP-Windows XP Windows XP-Windows XP Word 2007-Word Processing Word 2007-Word Processing Word 2007-Word Processing Word 2007-Word Processing Word 2007-Word Processing Word 2007-Word Processing Word 2007-Word Processing Word 2007-Word Processing Word 2007-Word Processing Word 2007-Word Processing Create Folder Arrange Icons Rename Folder Copy File Between Disks Switch Programs Start Program Open Document Save Document Spellcheck Margins Bold Text Fonts Save As New Format Copy Text Move Text Print Preview Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Correct Incorrect P a g e | 10 23 16 28 26 29 15 21 37 31 53 7 12 33 18 14 39 Faculty Survey Results March 2010 PHYS THER SCIENCE RADIOL-OGY RESP CARE CRIM JUST HUM SERV Un-known TOTAL ENGLISH BUS MATH & FYE ECE ACCT SPEECH PSYCH, SOC & HUM DEV ED Un-known TOTAL COMP INFO SYS DIGITAL MEDIA ENGI-NEERING WORK FORCE PHYSICS TOTAL 7 2 3 2 1 1 2 4 25 6 2 5 2 1 1 2 1 2 22 2 2 3 3 1 11 2 1 7 2 3 2 1 1 1 4 24 6 2 5 2 1 1 1 1 2 21 2 2 3 3 1 11 95% 88% 86% 69% 2 1 2 1 1 1 1 0 7 6 7 5 2 2 1 2 3 1 1 0 2 2 2 2 1 1 1 1 1 1 1 1 1 1 1 1 4 4 4 4 24 20 21 17 6 6 6 5 2 2 2 2 5 4 4 4 2 2 1 1 1 1 1 1 1 1 0 1 1 1 1 0 1 1 1 1 1 2 2 1 20 20 18 16 2 2 2 1 2 2 2 2 3 3 3 1 3 3 3 2 1 1 1 1 11 11 11 7 39 26 17 67% 45% 29% 2 1 0 1 1 1 4 3 0 1 1 0 2 0 0 2 2 1 0 1 0 0 0 0 1 0 1 3 2 2 16 5 11 3 5 2 2 1 0 4 1 0 1 0 1 1 0 0 0 0 0 1 0 0 1 0 0 1 2 1 16 1 7 1 4 1 2 1 2 1 2 1 2 3 3 1 1 1 7 8 8 56 97% 2 1 7 2 3 2 1 0 2 4 24 6 2 5 2 1 1 1 1 2 21 2 2 3 3 1 11 53 49 41 40 91% 84% 71% 69% 1 2 2 2 1 1 0 1 7 5 3 2 2 2 2 1 2 3 3 1 2 2 2 2 1 1 1 1 1 1 1 1 2 1 1 2 3 4 2 2 22 22 17 15 6 6 6 5 2 2 1 2 4 4 3 2 2 2 1 0 1 0 1 1 1 1 1 1 1 1 1 1 1 0 0 1 2 2 1 2 20 18 15 15 2 1 1 2 2 2 2 2 3 3 3 3 3 3 3 3 1 11 9 9 10 40 36 32 30 25 69% 62% 55% 52% 43% 1 1 1 1 1 0 1 0 1 1 6 1 2 1 3 0 2 1 1 0 0 0 1 0 0 2 2 2 2 2 0 1 1 1 0 1 0 1 0 0 2 1 2 1 1 2 3 2 2 2 14 12 13 10 10 5 6 4 5 3 2 2 2 1 1 3 2 3 2 1 1 1 1 1 1 1 1 1 0 0 1 1 0 1 0 1 1 0 1 0 1 0 1 0 0 2 2 2 1 2 17 16 14 12 8 0 1 0 0 1 2 2 2 2 2 3 2 1 3 2 3 3 2 3 2 1 9 8 5 8 7 14 24% 0 1 1 0 0 0 1 0 0 0 3 2 0 0 1 0 0 0 0 2 5 0 2 2 2 PRAC NURS ASSOC NURS Technology & 1 GRAND TOTALS % 58 Respondents 2 out of 70 FT faculty 83% Send, receive, and reply to an e-mail 56 97% Access NC Student e-mail system using login and password Attach files, documents, and links to messages Open attachments for available applications Save, delete, and print e-mail Demonstrate knowledge of e-mail etiquette (do not flame people, do not use all caps, only use Reply All when appropriate) Forward and redirect an e-mail Use view, find and sort functions 55 51 50 40 E-MAIL Business, Liberal Arts, OCCU THER Health Science INTERNET Access a given web site using an internet browser Navigate within a website using basic browser functions (e.g., back, forward) Conduct simple keyword search Access search results (identified web sites) Navigate between and within websites Copy/paste information from a webpage or download a file from a web site to a desired location Use a search function within a web site Print web page selections Refine search by modifying search terms Use additional browser functions (e.g., refresh, history) Organize bookmarks for frequently used or important web sites 6 P a g e | 11 GRAND TOTALS % PRAC NURS OCCU THER ASSOC NURS PHYS THER SCIENCE RADIOL-OGY RESP CARE CRIM JUST HUM SERV Un-known TOTAL ENGLISH BUS MATH & FYE ECE ACCT SPEECH PSYCH, SOC & HUM DEV ED Un-known TOTAL COMP INFO SYS DIGITAL MEDIA ENGI-NEERING WORK FORCE PHYSICS TOTAL Faculty Survey Results March 2010 52 50 90% 86% 1 2 1 1 6 6 2 2 3 3 2 2 1 1 1 1 1 1 4 3 22 6 22 5 2 2 5 4 2 2 1 1 0 0 1 1 1 1 1 1 19 2 17 2 2 2 3 3 3 3 1 1 11 11 50 86% 1 1 6 2 2 2 1 1 1 4 21 6 2 4 2 1 0 1 1 1 18 2 2 3 3 1 11 42 72% 1 1 5 2 1 2 1 1 0 2 16 5 2 2 2 1 1 0 1 2 16 1 2 3 3 1 10 39 67% 1 0 2 2 1 2 1 0 1 2 12 4 2 3 2 1 1 1 1 2 17 1 2 3 3 1 10 35 30 60% 52% 1 0 1 1 3 2 1 1 1 0 2 0 0 1 0 0 0 1 1 2 10 6 8 4 2 2 2 1 0 2 1 1 0 0 1 1 1 1 1 2 14 2 14 1 2 2 3 1 3 3 1 1 11 8 29 24 16 50% 41% 28% 0 0 0 1 0 0 1 1 2 0 0 0 1 1 0 2 0 2 1 1 0 0 0 1 1 1 1 1 0 0 8 4 6 3 4 2 1 1 0 2 2 1 1 0 1 0 0 0 0 0 0 0 0 0 1 1 0 2 2 1 10 2 10 1 5 0 2 2 2 3 3 1 3 3 2 1 1 0 11 10 5 49 46 45 84% 79% 78% 1 1 1 1 1 1 7 6 4 2 2 2 1 0 0 2 2 2 1 1 1 1 0 1 2 2 2 3 3 4 21 6 18 5 18 6 2 2 2 3 3 3 2 2 2 1 1 1 0 1 0 1 1 1 1 1 1 2 2 1 18 2 18 2 17 2 2 2 2 3 3 3 3 3 3 0 0 0 10 10 10 43 42 74% 72% 1 1 1 1 3 6 2 2 0 0 2 2 1 1 1 1 2 1 3 3 16 6 18 6 2 2 3 2 2 2 1 1 0 0 1 0 1 1 2 2 18 2 16 1 2 1 3 3 2 3 0 0 9 8 41 36 33 24 22 21 18 18 71% 62% 57% 41% 38% 36% 31% 31% 1 1 1 1 1 1 1 1 1 1 0 1 1 1 0 1 4 3 4 1 0 1 0 0 2 1 0 0 2 2 0 0 0 0 0 0 0 0 0 0 2 2 2 2 2 2 2 2 1 1 1 0 0 0 0 0 1 0 1 0 0 0 0 0 2 2 1 1 1 1 1 1 2 2 0 0 0 0 1 0 16 13 10 6 7 8 5 5 6 6 6 6 2 1 2 3 2 1 1 1 1 1 1 1 3 1 2 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 0 1 1 1 0 0 0 0 0 1 1 1 0 0 0 0 0 2 2 2 2 2 2 2 2 17 15 15 12 8 7 8 9 OPERATING SYSTEM AND FILE MANAGEMENT Start an application (such as word processor, internet browser, typing tutorial, etc.) by desktop icon or menu Power on a computer and peripherals Use features of an application simply by using the mouse, keyboard, and the application’s menu bar Store and access files on a removable storage device (such as a CD-ROM or USB Flash drive) Print files of various formats (e.g., PDFs, JPEGs, PowerPoint files, etc.) Interrupt and restart an application or the computer when it freezes Backup files Use folders (or directories) with meaningful names to organize related files Differentiate between files and directories Scan a paper document and save the file WORD PROCESSING (e.g., Microsoft Word) Create documents Spell-check and Grammar-check documents Print preview, print, and save documents Format text (font, bold, italic, underline, font size, alignment, etc.) Cut, copy and paste text or objects Enter text using word wrap, indentation, appropriate line spacing, etc. Adjust page layout (margins, page orientation, etc.) Save documents in specific formats (doc, rtf, other) Create Headers and Footers Insert and format graphics Create and format a table Create columns Create Footnotes and Endnotes 2 1 0 0 0 0 0 0 1 3 2 3 2 3 1 3 1 3 1 3 2 2 1 P2a 2 2 3 2 3 2 1 g e 1 0 8 0 8 0 8 0 6 0 7 0 6 0 5 | 12 0 4 GRAND TOTALS % PRAC NURS OCCU THER ASSOC NURS PHYS THER SCIENCE RADIOL-OGY RESP CARE CRIM JUST HUM SERV Un-known TOTAL ENGLISH BUS MATH & FYE ECE ACCT SPEECH PSYCH, SOC & HUM DEV ED Un-known TOTAL COMP INFO SYS DIGITAL MEDIA ENGI-NEERING WORK FORCE PHYSICS TOTAL Faculty Survey Results March 2010 37 64% 1 1 5 1 0 2 1 1 1 3 16 4 2 4 2 1 0 0 0 1 14 1 2 3 1 0 7 31 26 24 10 53% 45% 41% 17% 1 1 1 0 1 1 1 0 2 2 1 0 1 1 1 1 1 0 0 0 2 2 2 0 1 0 0 1 1 0 0 0 0 0 0 0 2 2 2 1 12 9 8 3 4 4 4 1 2 2 1 1 3 2 2 1 2 1 1 0 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 12 10 9 3 1 1 1 0 2 2 2 2 3 3 3 1 1 1 1 1 0 0 0 0 7 7 7 4 52 51 48 38 37 37 17 90% 88% 83% 66% 64% 64% 29% 2 1 2 1 2 1 1 1 1 1 1 1 1 0 6 6 6 4 2 3 1 2 2 2 2 1 2 0 3 3 3 0 2 3 0 2 2 2 2 2 2 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 0 0 0 0 0 0 0 4 4 4 3 3 3 1 22 21 22 15 15 17 5 5 5 4 3 4 3 3 2 2 2 2 2 2 2 4 4 4 3 3 3 1 2 2 2 2 1 1 0 1 1 1 1 0 0 0 1 1 1 1 0 1 1 1 1 1 0 1 1 0 1 1 1 1 1 0 0 2 2 2 1 1 1 0 19 19 18 14 13 12 7 2 2 2 2 2 2 1 2 2 1 2 2 2 1 3 3 3 3 3 3 2 3 3 2 2 2 1 1 1 1 0 0 0 0 0 11 11 8 9 9 8 5 PRESENTATION SOFTWARE (e.g., Microsoft PowerPoint) Create a presentation Run the slide show using presentation options (advance, go back, go to a specific slide, black out, use pointer, etc.) Insert text and graphics Format the presentation Add animation and transitions COURSE MANAGEMENT SYSTEM (e.g., Blackboard) Login to system and access a course Access course materials Access grades Submit documents Take tests or quizzes Use the discussion board Use web-conferencing tools (Elluminate) P a g e | 13
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