.
.
Before The
POSTAL RATE COMMISSION
WASHINGTON, D.C. 20268-0001
F,.x;’ c ! :’ TI!)
figc /I/
L/ 1:;: i’;/ “23
I,~
i’/i
Mailing Online Service
Docket No. MC98-1
NOTICE OF FILING OF POSTOFFICE ONLINE BOOKLET REFERRED TO IN
ANSWER TO OFFICE OF THE CONSUMER ADVOCATE INTERROGATORY
OF
UNITED STATES POSTAL SERVICE WITNESS: WILCOX (OCA/USPS-T7-6)
The United States Postal Service hereby provides the booklet referred to in the
response of witness Wilcox to OCA/USPS-T7-6,
attachment
but which was unavailable
for
when that response was filed on August 10,1998.
Respectfully
submitted,
UNITED STATES POSTAL SERVICE
By its attorneys:
Daniel J. Foucheaux, Jr.
Chieyounfi
Ratemaking
Scott L. Reiter
475 L’Enfant Plaza West, S.W.
(202) 268-2970; Fax: -5402
Washington, D.C. 20260-I 137
August 14,1998
We’ve
a new
location
Helpful Hint
Use the time you save
with PostOffice
Online to respond to
your NSfOmerS t&taster
and mail more of&
to stay in closer touch.
Got a question? See
page 9 or click on
Help on www.~ost
o5ceodine.com
or
call the Help Desk at
l-800-344-7779
or
fax your question to
l-800-210-9512.
The
Helpful Hint
Here’s a neat way to
cowxt and standardize
your c”StOmer files
Let Mailing Online
do it automatically
Got a question? See
page 9 or click on
Help on www.post
o0iceonline.com
or
call the Help Desk at
l-800-344-7779
ot
fax your question to
1-800-210-9512.
basics
Automate
Express
Automate
how
Mail
and Priority
you send important
Mail
shipments
First-Class
Mail
with
with
Shipping
Mailing
Online:
Online:
‘.
..
www.postofficeonline~co~
site
map’
How
Shipping
Shipping
Online
Express Mail
- only available
and Priority
Instead of writing
which
Online
Mail
out airbills
works
on PostOEce
Online
- makes using our
services a snap.
by hand, now you ian prepare them electronically,
is faster and more professional-looking.You
can also use our online
U.S. Postal Service
database to check your addresses for accuracy and complete-
ness A particularly
handy
Microsoft
feature
lets you store each new address in the
Wallet. Enter the address once, and it stays at your fingertips.
saves time whenever
You can accurately
card, schedule
you need to ship to that same address again.
calculate
pickups,
your postage
track Express Mail
and even order additional
shipping
- Log on using your customer
(so you never overpay),
and confirm
supplies...all
Priority
online.
I.D. and password
* Select “create airbills”
* Prepare your airbill
electronically
* Select Express Mail
or Priority
* Schedule
a pickup
card (Visa:
Discoverm/Novus:
* Print your airbill
*Track
Mail
your postage
and pickup
Express”)
using a laser or ink-jet
shipment
charge
MasterCard:
American
your Express Mail
Priority
Mail
online
- Let the Web site calculate
. Pay by credit
shipment
printer
or confirm
delivery
online
You’re done.
PostOffice
Online
This
is the easy way
to mail.
Log on.
of your
pay by credit
Mail
deliveries,
Express
Mail
* Express Mail
lets you convenirntly
L>,ther delivery
- .%n H-ounce
of wright,
Service
ship to rveryonr,
everyday Whnt
sewice gives you that?
envelope
a flat-rate
costs just $10.75 to ship anywhere
envrlopr
365 days a year, including
* We guarnntrr
&livery
by 12 nom
Mail
* \VhntS your priority?
in the U.S.
srrvice that delivers 7 days a week,
Saturdays, Sundays and holidays at no extra charge.
the nrxt day between
markets, and by 3 p.m. elsewhrrr.You
Priority
in thr U.S. Regardless
costs just $15.00 to ship anywhere
* E\-press Mail service is the only overnight
Priority
everywhere,
major business
can track your shipments
online.
Helpful Hint
When you Prepare a
Priority Mail shipment
via Shipping Online,
you can confim delivery
at no extra charge.
Service
When sped
and saving moncy are equally
important,
use
Mail.
* Iiegardlrss
of weight, a flat-rate
rnvelopr
costs just $3.00 to ship anywhere
in the
U.S. On other shipments, it5 $3.00 for up to 2 lbs., $4 for up to 3 lbs., and $5 for
up to 4 Ibs. See our rate chart for details.You
- Priority
can ship up to 70 Ibs. pm plrce.
Mail service delivers 6 days a week, Monday
through
Saturday, and there’s
no extra charge for Saturday delivery.
* You can confirm
Did You Know?
delivery
onlinr
(available
with Shipping
You can schedule a special pickup
Online).
of your shipments for a single
$4.95 fee per stop. Express Mail and Priority
Mail are the only overnight
dited services that deliver to U.S. Post Office
boxes.
6
and expe-
Got a question? See
page 9 or click on
Help on www.post
o5ceonline.com
01
caU the Help Desk at
l-800-344-77790x
fax your question to
l-800-210-9512.
. .
How
Mailing
Mailing
sending
Online
Online
works
- only available
your important
on PostOffice
Online
- makes
business mail a breeze.
Mailing
Instead of spending
hours addressing
catalogs, newsletters,
the advertising
etc., that you send by First-Class
each piece, stuffing
the envelopes,
them, you can have someone
applying
else do it conveniently
electronically
-
or page layout
along with
your mailing
mailing
and affordably.
program,
list -
then send it
to the U.S. Postal
printing
that takes care of the rest of the work.The
means more time for growing
relationship-building
power
We’ll even correct
advantage
and mailing
time you save
your business. Online
makes it easy to take better
printing
95 PC, using almost
Service. We’ll send them to a USPS-approved
service
Mail,
the postage and mailing
You create your mail on your own Windows*
any major word processing
printing
of the selling
and
and
of mail to win and keep customers.
and standardize
your mailing
list automatically,
using the latest USPS data, so you get the fastest service possible.
. Prepare your document
and mailing
* Log on using your customer
* Select “upload
* Create
file, print
list
I.D. and password
81 mail”
a job ticket
* Select your new (or preloaded)
*View
and double-check
* Enter all other mailing
* Select your print
document
and mailing
your document
information
options
* Let the Web site calculate
your postage
. Pay by credit card (Visa, MasterCard,
Discover/Novus,
American
Express)
You’re done.
PostOffice
Online
Online
mail, invoices,
is the easy way
to mail.
Log on.
7
list
I
I
Samples
of what
Send an announcement
you
can
do
letter to a few dozen
special customers or to thousands of good
prospects. A powerful
letter with an exciting
offer or news, mailed to a good list of people,
can be a powerful
Online
marketing
makes it easy.
Regular invoicing
-
tool. Mailing
can be so time-consuming.
Now, with Mailing
Online,
there’s a way
around the chore. Automate
mailing.
-.i
Helpful Hint
Do all of your mailings
via Mailing Online.
Design them so they have
a consistent look to help
strengthen your image.
your invoice
It’s as easy to send out a few as it is
to send out hundreds
Do you frequently
or thousands.
Invoices
change your offerings
or prices? It’s good to keep prospects and
customers informed.
you mail, Mailing
-8
By streamlining
Online
out catalogs regularly
loads during
how
lets you mail
1
and handle crunch
your peak selling times.
s
Catalogs
Keep customers educated about what’s going
on in your business by mailing
Got a question? See
page 9 or click on
Help on www.poat
officeonIinc.com
or
call the Help Desk at
l-800-344-7779
or
tix your question to
1-800-210-9512.
regular
newsletters. Good customers want to know
what you’re up to. With Mailing
Online,
it’s
a snap to keep customers excited.
,
Mailing
Online
is compatible
with: Microsoft”
Pagemaker 6.5; Ventura 7.0; WordPerfect
Word 6.0; Microsoft
Excel 7.0; Quark 3.0:
7.0; and higher versions of each
8
-.
-
Got
* What
Youk
a question?
do I do if I want
to change
my customer
I.D. or password?
assigned a customer I.D. when you first log on to the site. Ordinarily,
you won’t need to change ir.You can change your password, which
yourself, as often as you want, following
Helpful Hint
when you get answen
hm the PostO5ce
Online Help button,
copy ad save them in
a folder on your hard
drive for later reference.
l
When
I prepare
and use them
airbills
with
the online
Shipping
I schedule
rhe online
an Express
$4.95 no matter
how
Yes, the $4.95 pickup
* You say Mailing
Mail
many
will
list is compared
clean
* If I need
addresses
Information
Online
my mail
piece
they
weigh?
on the number
of
lists before
you needed
a mailing
to clean
up?
Addrcrs Management
abbreviations,
ZIP Codes, street
of your addresses
mailings,
how
sophisticated
designs?
Online
arc some graphic
do I get in touch
Click on Help on wwwpostofficeonlinexom
l-X00-344-777!,
much
is it just
enhancemmt.
accepts offer you 3 wide variety
options. Use of highlight
Thwc
help, how
pickup,
about which
to prepare
packages that Mailing
green and yellon:
up mailing
will be a future product
of mail piece drsig”
Mail
I have or how
your addresses, including
I use Mailing
can I get with
or Priority
against the USPS National
addresses and street dircctionals.
needed updating
feature can
limit of 70 Ibs. per pier.
Online
Syrtcm to standardirc
The softwxc
addresses
instructions.
pieces
goes out. Do you tell me which
* When
my
Wallet for later usr.This
fee is per stop, with no limitations
is a wright
Your mailing
can I store
later?
come in handy. Just follow
picces.Thcrc
instructions.
Online,
You can store your addresses in the Microsoft
* When
you choose
or fix your qurstiox
colors are limited
restrictions
with
to red, blue,
that arr specified
online.
you?
or call the Help Desk at
to l-X(10-210-9512.
More
cool
Post
www.postoff~ceonline.com
other
useful sitesThey
links
has a hyperlink
to each of these
have a lot to offer, and navigating
is easy when you use PostOffice
. USPS Home
Office
Online
as your starting
them
point.
Page
http://www.usps.gov/
. Consumer
Guide
to Postal Services
and Products
http://www.usps.gov/csmrguid/
- Postage
Calculator
http://postcalc.usps.gov/itds/owa/calculator.home
- Postal Business
Publications
http://wu?u.usps.gov/business/pubsbus.htm
- Postal Facilities
http://www.usps.gov/ncsc/locators/
- Shipping
Supplies
Online
http://supplies.usps.gov/
- Stamps
Online
http://www.stampsonline.com/
. Tracking
(Package
Status)
http://www.usps.gov/cttgate/mml.htm
. ZIP
Code Lookup
http://wwwusps.gov/ncsc/lookups/lookup-zip+4.html
PostOffice
Online
is the easy way to mail. Log on.
10
-_
.
CERTIFICATE
OF SERVICE
I hereby certify that I have this day served the foregoing document
participants
of record in this proceeding
in accordance
with section 12 of the Rules of
Practice.
Scott L. Reiter
475 L’Enfant Plaza West, SW.
Washington, DC. 20260-I 137
August 14, 1998
upon all