Public Disclosure Authorized WPS3643 A “Research” Database on Infrastructure Economic Performance* Public Disclosure Authorized Antonio Estache AnaGoicoechea INFVP Public Disclosure Authorized Abstract: Estache and Goicoechea present an infrastructure database that was assembled from multiple sources. Its main purposes are: (i) to provide a snapshot of the sector as of the end of 2004; and (ii) to facilitate quantitative analytical research on infrastructure sectors. The working paper includes definitions, source information and the most recent data available for 37 performance indicators that proxy access, affordability and quality of service. Additionally, the database includes a snapshot of 15 reform indicators across infrastructure sectors. Public Disclosure Authorized World Bank Policy Research Working Paper 3643, June 2005 The Policy Research Working Paper Series disseminates the findings of work in progress to encourage the exchange of ideas about development issues. An objective of the series is to get the findings out quickly, even if the presentations are less than fully polished. The papers carry the names of the authors and should be cited accordingly. The findings, interpretations, and conclusions expressed in this paper are entirely those of the authors. They do not necessarily represent the view of the World Bank, its Executive Directors, or the countries they represent. Policy Research Working Papers are available online at http://econ.worldbank.org. * The research database wouldn’t have been possible without the input of Cecilia Briceno-Garmendia at the design stage. We are also grateful to many colleagues at the African Development Bank, Asian Development Bank, Inter-American Development Bank, AFD, KfW and the World Bank as well as colleagues in many of the countries covered by the database for their kind support in generating the information. We are particularly grateful to Inger Andersen, Lorenzo Bertolini, Jaime Biderman, Yusupha Crookes, David Cieslikowky, Katarina Gassner, Nigel Ings, Mukami Kariuki, Anat Lewin, Augustin Mapapa Mbangala, Kyran O’Sullivan, Eustache Ouayoro, Fatimata Ouedraogo, Gylfi Palsson, Gary Stuggins, Gaetane Tracz, Lourdes Trujillo, Meike van Ginneken, Richard Verspyck, Quentin Wodon and Christine Zhen-Wei for suggestions in the development of this database. The data reported here are correct to the best of our knowledge. Please report any mistake or any new information to [email protected]. TABLE OF CONTENTS 1. INTRODUCTION ...................................................................................... 1 2. THE DATABASE ...................................................................................... 2 2.1 SECTOR PERFORMANCE INDICATORS ......................................................................... 2 2.1.1 Energy ......................................................................................................................................... 4 2.1.2 Water & Sanitation ..................................................................................................................... 6 2.1.3 Information and Communication Technology .......................................................................... 8 2.1.4 Transport ................................................................................................................................... 10 2.2 INSTITUTIONAL REFORM INDICATORS ...................................................................... 13 2.2.1 Electricity................................................................................................................................... 14 2.2.2 Water & Sanitation ................................................................................................................... 15 2.2.3 Information and Communication Technology ........................................................................ 16 2.2.4 Transport ................................................................................................................................... 17 3. LIMITATIONS......................................................................................... 18 3.1 DATA RELIABILITY .................................................................................................. 18 3.2 COVERAGE ............................................................................................................... 18 3.3 INSTITUTIONS ........................................................................................................... 18 4. WHERE TO GET MOST OF THE DATA.............................................. 19 5. REFERENCES ......................................................................................... 20 APPENDIX 1: ENERGY DATA BY COUNTRY ...................................... 23 APPENDIX 2: WATER & SANITATION DATA BY COUNTRY........... 45 APPENDIX 3: ICT DATA BY COUNTRY ................................................ 58 APPENDIX 4: TRANSPORT DATA BY COUNTRY ............................. 101 APPENDIX 5: INSTITUTIONAL REFORM DATA BY COUNTRY .... 138 1. Introduction This paper presents a database put together to allow economic performance benchmarking of infrastructure sectors1. The database brings together in a single document multiple sources of information on sector specific performance indicators and offers new data on the institutional characteristics of the sector. It is ultimately intended to also facilitate analytical assessments of sectors’ economic health. The data collected focus on four basic policy areas: • access • affordability • quality • institutional reform The database reports as much information as possible on these four policy areas for 207 countries. It was organized in a systematic manner to facilitate policy analysis and research, providing a service-oriented view of the sector with emphasis on the needs of residential users, and complementing recent survey efforts generating information on the investment climate. The data are from publicly available sources and experts in international organizations. The main sources are Demographic and Health Surveys (DHS), Global Competitiveness Report (GCR), International Energy Agency (IEA), International Telecommunications Union (ITU), World Health Organization (WHO), and World Development Indicators (WDI). We have also been able to rely on data generated by published academic research. Whenever possible we have validated the data by crossreferencing multiple sources and consulting with staff at international organizations to double, and sometimes triple, check the data. This is a first attempt, since the effort made in the World Development Report 1994, at generating a database on infrastructure sectors and it needs to be recognized as such. This database is not a state of the art output—this is being worked on by sector experts on a different time table. The effort has however generated a significant amount of new information. The database already provides enough information to launch a much more quantitative debate on the state of infrastructure. But much more is needed and by circulating this information at this stage, we hope to be able to generate feedback and fill the major knowledge gaps and inconsistencies we have identified. The rest of the paper is organized as follows. Section 2 explains how the database is organized, presents the criteria used to select indicators, and presents definitions for indicators included. Section 3 discusses the main limitations in terms of reliability, coverage, and policy analysis. Section 4 presents web addresses to the most useful sources we have relied on. 1 The database is based on the design described in Briceño-Garmendia and Goicoechea (2005). 1 2. The Database The database encompasses indicators for the following infrastructure sectors: Energy, Water and Sanitation, Transport, and Information and Communication Technology (ICT). These indicators are grouped in two sections: the first one assesses sector performance and the second one deals with institutional reform. 2.1 Sector Performance Indicators Sector performance can be assessed in many ways. This database has been built with indicators that allow assessments around outcome measures widely seen to be the main concern for policy makers (i.e. access, affordability, and quality of service). In this context, a particular sector is considered to improve its economic performance if access to the service increases among the population, if the service becomes more affordable, and/or if the quality of the service improves. Access indicators should measure the extent to which people have the right to obtain or make use of or take advantage of infrastructure services—it does not necessarily mean they use the service. Almunia and Byrne in the European Commission report on the evaluation of the performance of network industries define access through multiple dimensions. Geographically, it captures how far the next access point is. Time wise, it measures how frequently the service is provided or how long does it take to be connected. Socially, it measures if all citizens have access to services, or if services are limited to specific groups (e.g. special tariffs, families, elderly, etc.). Affordability indicators should give a sense of the extent to which infrastructure services are provided at a reasonable price. Ideally, measures of this outcome should tell us the extent to which the price of a standard consumption bundle is consistent with the ability to pay of the users. Ideally also, these measures should be gathered from household surveys—e.g. surveys specifying the percentage of the household income or household expenditure allocated to a specific service for different income classes. In practice, the only information not too difficult to collect is the average or sometimes the nominal price and occasionally, the tariff structure. Quality indicators should encompass both qualitative and quantitative measures. The former are perceived quality indicators collected by asking qualitative questions (like rank from 1 to 7 the quality of the service). The latter are technical quality indicators with a low degree of discretion involved; usually reported by the utilities or providers. Examples are electric outages or reported phone faults. There are other outcomes that were considered relevant to the performance of a particular sector in order to support analytical research. Examples are: cost and economic efficiency, financial autonomy, and fiscal costs. As only a few indicators are reported by public sources (mainly for ICT) and coverage remains extremely low, these indicators 2 were not included in the database at this stage. Additionally, these outcomes need to be further developed and better defined. Table 1 presents an overview of the number of indicators available for each performance outcome by sector. Note that these figures do not imply that data are available for all countries for each indicator. In the following sections, tables 2 to 5 present specific definitions and sources of sector performance indicators actually included in the database. The latest observation available between 1997 and 2002 for each indicator, as well as region and income level aggregates are reported in the appendix. These aggregates correspond to arithmetic averages of available data. Further effort is needed to report averages weighted by population, which would allow more accurate comparisons. Table 1: Number of Performance Indicators by Sector Energy Access Affordability Perceived quality Technical quality Total 3 1 2 1 7 Water & Sanitation 2 1 1 4 3 ICT Transport 5 3 4 2 14 4 2 5 1 12 2.1.1 Energy The energy sector is relatively well covered by the database, at least in terms of providing a relatively recent snapshot for the main policy areas. The best covered area is access where data are available for 2000 for about 61% of the 207 countries included in the database. The technical quality indicator is available for 60% of the countries, and at least one of the perceived quality indicators is available for 40% of the countries. Price information is available for about 41% of the countries, distinguishing between residential and non residential. Table 2: Energy Performance Indicators ACCESS Indicator Sources and Coverage Definition 1. Access to Electricity Network (% of population) World Bank Energy Help Desk. Data collected from different household surveys and weighted by population. Electricity access at the population level. It comprises commercially sold electricity, both on-grid and off-grid. It also includes self-generated electricity, for those countries where access to electricity has been assessed through surveys by government or government agencies. The data do not capture unauthorized connections (World Energy Outlook 2002, Annex 13.1 pag.35) Coverage consists on data for the year 2000 for 126 countries. 2. Households Reporting Access to Electricity (% of households) Latest observation by country reported on table A1-1. Demographic and Health Surveys (DHS): 54 countries with data. One/three surveys per country between 1990 and 2001. Electricity access at the household level. Refers to the percentage of households who answered “yes” to the question: “does your household have electricity”? (DHS) Rural/urban and Wealth Group breakdown is provided by DHS. 3. Energy Use per PPP GDP (kg of oil equivalent/1000 PPP dollars, constant 2000) Latest observation by country reported on table A1-2. World Development Indicators 2004: 121 countries, 1980-2002. Latest observation by country reported on table A1-3. 4 Energy use refers to apparent consumption, which is equal to indigenous production plus imports and stock changes, minus exports and fuels supplied to ships and aircraft engaged in international transport. (International Energy Agency, and World Bank PPP data). Measure of energy intensity. Differences in this ratio over time and across countries reflect in part structural changes in the economy, changes in the energy efficiency of particular sectors, and differences in fuel mixes (World Health Organization. IEA, The World Bank, WDI 2002, Table 3.8). AFFORDABILITY Indicator Sources and Coverage Definition 4. Electricity Average End-User Prices (US ¢/ kWh) International Energy Agency (IEA), Data Services: 29 OECD Countries, 1980-2003. Organización Latinoamericana de Energía (OLADE), Sistema de Información Económica Energética (SIEE): 25 LAC Countries, 1980-2003. Energy Regulators Regional Association (ERRA): 17 Central and Eastern Europe and Eurasia countries, 2000-2004. South African Development through Electricity (SAD-ELEC): 13 Southern and East Africa, as of February 2002. Total: 84 countries. End-user prices include transport costs to the consumer; are prices actually paid, i.e. net of rebates; include taxes which have to be paid by the consumer as part of the transaction and which are not refundable. This excludes value added tax. Breakdown by residential and non-residential customers is available. Latest observation by country reported on table A1-4. PERCEIVED QUALITY Indicator Sources and Coverage Definition 5. Commercial Perception of Electricity Service (index) World Economic Forum Firm Level Surveys Global Competitiveness Report 2002-2003: 82 countries, 2001 and 2002. Weighted average of firm-perception ratings of quality services –based on a predetermined scale 1=worst 7 =best (WB INFVP). Question in survey: Rank the quality of electricity supply in your country (in terms of lack of interruptions and lack of voltage fluctuations 1 = it is worse than most other countries, 7 = it is equal to the highest in the world. Latest observation by country reported on table A1-5. 6. Commercial Perception of Public Agency Electricity Provider (index) Weighted average of firm-perception ratings of quality services –based on a predetermined scale 1= worst, 7=best (WB INFVP). Question in survey: How would you rate the quality and efficiency of power public services? World Bank-Firm Level Surveys, World Business Environment Survey 2000: 79 countries, 2000. Latest observation by country reported on table A1-6. 5 TECHNICAL QUALITY Indicator Sources and Coverage Definition 7. Electric Power Transmission and Distribution Losses (% total output) World Development Indicators 2004: 124 countries, 1980-2002. Technical and non-technical losses. Includes electricity losses due to operation of the system and the delivery of electricity as well as those caused by unmetered supply. This comprises all losses due to transport and distribution of electrical energy and heat (WB Energy Team). Electric power transmission and distribution losses include losses in transmission between sources of supply and points of distribution and in the distribution to consumers, including pilferage (WDI). Latest observation by country reported on table A1-7. 2.1.2 Water & Sanitation Because the sector is part of the Millennium Development Goals (MDGs), it enjoys a lot of effort on data generation in terms of the access rates. The WHO is the main engine behind this effort in collaboration with the multilateral and bilateral aid agencies. The coverage is actually quite high —some national, urban and rural information is available for 75 to 85% of the countries— but there are significant concerns among the research community about the fact that access rates have been measured without much consideration to the quality of access level. The data on technical quality are only available for 27% of the countries. There are data on perceived quality for roughly 39% of the countries but it cannot be used to qualify the information provided by the raw access rates (i.e. access 3 hours a day is not equivalent to access 24 hours a day). Table 3: Water & Sanitation Indicators ACCESS Indicator Sources and Coverage Definition 1. Access to Improved Water Sources (% of population) Joint Monitoring Programme: 163175 countries, 1990 and 2002. "Improved" water supply technologies are: household connection, public standpipe, borehole, protected dug well, protected spring, rainwater collection. Availability of at least 20 liters per person per day from a source within one kilometer of the user's dwelling. "Not improved" are: unprotected well, unprotected spring, vendorprovided water, bottled water (based on concerns about the quantity of supplied water, not concerns over the water quality), and tanker truck-provided water. (World Health Organization and United Nations Children's Fund, JMP report (2004), Geneva and New York (pp. 24-31)). Rural/urban breakdown is provided. Latest observation by country reported on table A2-1. 6 2. Access to Improved Sanitation (% of population) Joint Monitoring Programme: 153160 countries, 1990 and 2002. Rural/urban breakdown is provided. Latest observation by country reported on table A2-2. "Improved" sanitation technologies are: connection to a public sewer, connection to septic system, pourflush latrine, simple pit latrine, ventilated improved pit latrine. The excreta disposal system is considered adequate if it is private or shared (but not public) and if hygienically separates human excreta from human contact. "Not improved" are: service or bucket latrines (where excreta are manually removed), public latrines, latrines with an open pit. (World Health Organization and United Nations Children's Fund, JMP report (2004), Geneva and New York (pp. 24-31)). PERCEIVED QUALITY Indicator Sources and Coverage Definition 3. Commercial Perception of Water Service (index) World Bank-Firm Level Surveys, World Business Environment Survey 2000: 80 countries, 2000. Weighted average of firm-perception ratings of quality services –based on a predetermined scale 1= worst 7=best (WB INFVP). Question in survey: How would you rate the quality and efficiency of water public services? Latest observation by country reported on table A2-3. TECHNICAL QUALITY Indicator Sources and Coverage Definition 4. Households Using Piped or Well Water as Main Source of Drinking Water (% of households) Demographic and Health Surveys (DHS): 55 countries, one/three surveys per country between 1990 and 2002. Percentage distribution of households according to major source of drinking water. Question in questionnaire asks “what is the main source of drinking water for members of your household? Piped, Well, Surface, Rain, Tanker Truck, Bottled, or other” (DHS). The options Piped and Well were aggregated to calculate this indicator. Rural/urban breakdown is provided. Latest observation by country reported on tables A2-4. 7 2.1.3 Information and Communication Technology The ICT sector is probably the best covered among the infrastructure sub-sectors to a large extent thanks to the fact that the International Telecommunications Union (ITU) has taken on the responsibility to collect the data. ITU covers a wide spectrum of activity under the communications heading and its coverage ranges from 85 to 99% for all national access indicators. The information on prices needed to make assessments of affordability is also quite extensive since it covers roughly 85 to 95% of the 207 countries. With respect to quality, the coverage of technical indicators is over 88% while the information on perceived quality is only available for roughly 40% of the countries. Table 4: ICT Performance Indicators ACCESS Indicator Sources and Coverage Definition 1. Teledensity (total telephone subscribers/1000 people) ITU-ICT Indicators: 203 countries, 1980-2003. Latest observation by country reported on table A3-1. Total telephone (fixed mainlines plus cellular) subscribers per 1000 inhabitants (ICT Team). 2. Mainlines Teledensity (mainlines subscribers/ 1000 people) ITU-ICT Indicators: 203 countries, 1980-2003. Latest observation by country reported on table A3-2. The number of fixed mainlines per 1000 inhabitants (ICT Team). Telephone mainlines are telephone lines connecting a customer's equipment to the public switched telephone network (WDI). 3. Cellular Teledensity (cellular subscribers/ 1000 people) ITU-ICT Indicators: 204 countries, 1980-2003. Latest observation by country reported on table A3-3. Refers to users of portable telephones subscribing to an automatic public mobile telephone service which provides access to the Public Switched Telephone Network (PSTN) using cellular technology. This can include analogue and digital cellular systems but should not include non-cellular systems. Subscribers to fixed wireless (e.g.Wireless Local Loop (WLL)), public mobile data services, or radio paging services are not included. Calculated by dividing the number of cellular mobile subscribers by the population and multiplying by 100 (ITU). 4. Mainlines Teledensity Outside Largest City (mainlines/1000 people) ITU-ICT Indicators and WDI: 183 countries, 1980-2003. Latest observation by country reported on table A3-4. Proxied by the difference between main telephone lines in operation and main telephone lines in largest city divided by the difference between total population and population of largest city. “This indicator captures a sense of rural access, it subtracts the teledensity in the largest city (in %) from the total. It's not a perfect proxy since there is more than one large urban area, but it is widely used in this way until a better rural measure is available” (ICT Team). 5. Households with Own Telephone (% of households) Demographic and Health Surveys (DHS): 45 countries, one/three surveys per country between 1990 and 2002. Rural/urban breakdown is provided. Latest observation by country reported on table A3-5. Percentage of households possessing a telephone. Question in survey: Does your household have a telephone? Yes/no 8 AFFORDABILITY Indicator Sources and Coverage Definition 6. Cost of Local Phone Call (US cents/3 minutes) ITU-ICT Indicators: 196 countries, 1981-2003. Local call refers to the cost of a peak rate 3-minute fixed line call within the same exchange area using the subscriber's own terminal (i.e. not from a public telephone). This indicator is expressed in US cents (ITU-World Telecommunication Development Report). Latest observation by country reported on table A3-6. 7. Cost of Phone Call to the US (US cents/ 3 minutes) 8. Cost of Cellular Local Call (US cents/ 3 off-peak minutes) World Development Indicators 2004: 175 countries, 19962003. Latest observation by country reported on table A3-7. ITU-ICT Indicators: 195 countries, 1980-2003. Cost of international call to U.S. is the cost of a three-minute, peak rate, fixed line call from the country to the United States (ITU-World Telecommunication Development Report). Cellular - cost of 3-minute local call (off-peak). Expressed in US cents (ITU). Latest observation by country reported on table A3-8. PERCEIVED QUALITY Indicator Sources and Coverage Definition 9. Commercial Perception of Telephone/Fax Infrastructure Quality (index) World Economic Forum- Firm Level Surveys, Global Competitiveness Report 20022003: 82 countries, 2001-02. Weighted average of firm-perception ratings of quality of services based on a predetermined scale 1= worst 7= best. The relevant question in the GCR survey is: New telephone lines in your business are 1= scarce and difficult to obtain, 7= widely available and highly reliable. Latest observation by country reported on table A3-9. 10. Commercial Perception of Availability of Mobile or Cellular Telephone (index) World Economic Forum- Firm Level Surveys, Global Competitiveness Report 20022003: 82 countries, 2001-02. Latest observation by country reported on table A3-10. 11. Commercial Perception of Internet Access in Schools (index) World Economic Forum- Firm Level Surveys, Global Competitiveness Report 20022003: 82 countries, 2001-02. Latest observation by country reported on table A3-11. 12. Commercial Perception of Postal Efficiency (index) World Economic Forum- Firm Level Surveys, Global Competitiveness Report 20022003: 82 countries, 2001-2002. Latest observation by country reported on table A3-12. 9 Weighted average of firm-perception ratings of quality of services based on a predetermined scale 1= worst 7= best. The relevant question in the GCR survey is: Mobile or cellular telephones for your business are 1= not available, 7= as accessible and affordable as in the world’s most technologically advance countries. Weighted average of firm-perception ratings of quality of services based on a predetermined scale 1= worst 7= best. The relevant question in the GCR survey is: Internet access in schools is: 1= very limited, 7= pervasivemost children have frequent access. Weighted average of firm-perception ratings of quality of services based on a predetermined scale 1= worst 7= best. The relevant question in the GCR survey is: Do you trust your country‘s postal system sufficiently to have a friend mail a small package worth US$100 to you? 1= not at all, 7= yes, trust the system entirely. TECHNICAL QUALITY Indicator 13. Phone Faults (reported faults/ 100 mainlines) Sources and Coverage ITU-ICT Indicators: 182 countries, 1980-2003. 14. Unmet Demand (% of main telephone lines in operation) ITU-ICT Indicators: 199 countries, 1980-2003. Latest observation by country reported on table A3-13. Latest observation by country reported on table A3-14. Definition This is calculated by dividing the total number of reported faults for the year by the total number of main lines in operation and multiplying by 100. The definition of fault can vary. Some countries include faulty customer equipment. Others distinguish between reported and actual found faults. There is also sometimes a distinction between residential and business lines. Another consideration is the time period as some countries report this indicator on a monthly basis; in these cases data are converted to yearly estimates (ITU). This series divides un-met applications for connection to the Public Switched Telephone Network (PSTN) which have had to be held over owing to a lack of technical facilities (equipment, lines, etc.) by main telephone lines in operation. This indicator refers to registered applications and thus my not be indicative of the total unmet demand (ICT Team). 2.1.4 Transport The transport sector is possibly the least well covered in terms of the service orientation of infrastructure indicators. Regarding access, network density is the closest approximation to access to the service and is covered at a rate close to 90% for roads but only at a rate of 50% for rail. The relevant data on prices only cover about 30% of the sample for railways. Some type of technical quality information is available for 86% of the countries. Quality perception is only available for about 40% of the countries. Table 5: Transport Performance Indicators ACCESS Indicator 1. Road Density in Terms of Population (road-km/1000 people) Sources and Coverage World Development Indicators 2004: 184 countries, 19902002. 2. Road Density in Terms of Land (road- km/1000 sq km) World Development Indicators 2004: 185 countries, 19902002. Latest observation by country reported on table A4-1. Latest observation by country reported on table A4-2. 10 Definition It is the total road network in km divided by total population and multiplied by 1000 (INFVPFO). Total road network includes motorways, highways, and main or national roads, secondary or regional roads, and all other roads in a country. (International Road Federation, World Road Statistics). It is the total road network in km divided by total land area in sq km and multiplied by 1000 (INFVPFO). Total road network includes motorways, highways, and main or national roads, secondary or regional roads, and all other roads in a country. (Int. Road Federation, World Road Statistics). 3. Rail Lines Density in Terms of Population (rail- km/1000 people) World Development Indicators 2004: 104 countries, 19952002. Only a few observations per year, except for 2000 and 2002. Latest observation by country reported on table A4-3. 4. Rail Lines Density in Terms of Land (rail- km/1000 sqkm) World Development Indicators 2004: 104 countries, 19952002. Only a few observations per year, except for 2000 and 2002. Latest observation by country reported on table A4-4. It is the total rail lines in km divided by total population and multiplied by 1000 (INFVPFO). Rail lines are the length of railway route available for train service, irrespective of the number of parallel tracks (World Bank, Transportation, Water, and Urban Development Department, Transport Division). It is the total rail lines in km divided by total land area in sq km and multiplied by 1000 (INFVPFO). Rail lines are the length of railway route available for train service, irrespective of the number of parallel tracks (World Bank, Transportation, Water, and Urban Development Department, Transport Division). AFFORDABILITY Indicator Sources and Coverage Definition 5. Average Passenger Rail Tariff (PPP cents/passengerkm) Unpublished World Development Indicators: 62 countries, 1986-2000. One year per country. Proxied by PPP rail revenue per passenger-km (DEC Team). Latest observation by country reported on table A4-5. 6. Average Freight Rail Tariff (PPP cents/ton-km) Unpublished World Development Indicators: 65 countries, 1986-2000. One year per country. Proxied by PPP rail revenue per ton-km (DEC Team). Latest observation by country reported on table A4-6. PERCEIVED QUALITY Indicator Sources and Coverage Definition 7. Travel Time to Work in Main Cities (minutes/one-way work trip) UN-Habitat: Available for 87 countries, 1998. Average time in minutes for a one-way work trip. This is an average over all modes of transport (UNHabitat). In order to aggregate data at the country level simple averages of cities' travel time to work were taken even though the list of cities was not exhaustive. A more accurate approach, should more data becomes available, would be to use averages weighted by city population with a comprehensive list of cities per country (INFVPFO). 8. Commercial Perception of Services Delivered by Road Department/Public Works (index) World Bank-Firm Level Surveys, World Business Environment Survey 2000: 80 countries, 2000. Latest observation by country reported on table A4-7. Latest observation by country reported on table A4-8. 11 Weighted average of firm-perception ratings of services delivered by the Road Department/Public Works 1 =worst 7 =best. The question in WBES 2000 is: “Please rate the overall quality and efficiency of services delivered by the Roads Department/Public Works.” 9. Commercial Perception of Port Facilities (index) World Economic Forum- Firm Level Surveys, Global Competitiveness Report 20022003: 82 countries, 2001-02. Latest observation by country reported on table A4-9. 10. Commercial Perception of Railroad Services (index) World Economic Forum- Firm Level Surveys, Global Competitiveness Report 20022003: 82 countries, 2001-02. Latest observation by country reported on table A4-10. 11. Commercial Perception of Air Transport Services (index) World Economic Forum- Firm Level Surveys, Global Competitiveness Report 20022003: 82 countries, 2001-02. Latest observation by country reported on table A4-11. Weighted average of firm-perception ratings of quality services in port facilities based on a predetermined scale 1 =worst 7 =best. The question in the GCR survey is: “Rank from 1 to 7 port facilities and inland waterways in your country. 1 = underdeveloped. 7 = as developed as the world's best.” Weighted average of firm-perception ratings of quality of railroad services based on a predetermined scale 1 =worst 7 =best . The relevant question in the GCR survey is: Rank from 1 to 7 the railroads in your country. 1 = underdeveloped. 7 = as extensive and efficient as the world's best. Weighted average of firm-perception ratings of quality of air transport services based on a predetermined scale 1 =worst 7 =best . The relevant question in the GCR survey is: Rank from 1 to 7 air transport in your country. 1 = infrequent and inefficient, 7 = as extensive and efficient as the world's best. TECHNICAL QUALITY Indicator 12. Paved Roads (% of total roads) Sources and Coverage World Development Indicators 2004: 178 countries, 19902002. Latest observation by country reported on table A4-12. 12 Definition Paved roads are those surfaced with crushed stone (macadam) and hydrocarbon binder or bituminized agents, with concrete, or with cobblestones, as a percentage of all the country’s roads, measured in length (WDI). 2.2 Institutional Reform Indicators The main purpose of the institutional reform indicators is to better document governance and institutional developments related to infrastructure at the sector level. Ideally, the database should include measures to identify every step of reforms and their intensity. For example: a measure of ownership (public/ private/ mixed) along with a measure of the percentage of private capital in the sector and the degree of competition prevailing in the sector or the type and extend of regulation. There is currently no international database generating this type of information in detail for all countries, probably because some of these assessments could be somewhat subjective. There are however a lot of studies providing partial information we collected. In order to generate some information, we narrowed down to three major groups of indicators: (i) the existence of a regulatory institution, (ii) the existence of any private sector participation and (iii) the market structure. These three categories correspond to the main areas of institutional reforms that have been considered or have taken place during the 1990s. The existence of an independent regulator in a sector reflects the extent to which a country is willing to separate the regulatory function form other sector policies to avoid conflicts of interests. The existence of private sector participation of any type gives a sense of the willingness of the government to open a sector to private operators. In some cases, we were able to distinguish among service types within a sector to refine the information generated. It is however clearly very rough since it does not differentiate between contract types in most cases2. The third group of indicators gives a sense of the commitment or scope for competition in the sector in a country. Again, when possible, we distinguished between services. Considered jointly, the three groups of indicators provide a useful snapshot of the level and type of institutional reforms in any given country. Table 6 gives an overview of the number and types of policy reform indicators contained in the database for each area of interest and each sector. ICT indicators were collected from ITU regulatory database. Electricity and Water indicators were collected by the World Bank from various published document and from a questionnaire applied to World Bank country directors, managers, and staff. An issue to be addressed in the future is that the quality and coverage of the information varies significantly across sectors. Table 6: Number of Policy Reform Indicators by Sector Regulatory Institution Existence of Private Capital Market Structure Total Electricity 1 2 1 4 Water 1 1 2 2 ICT 1 1 5 7 Transport 1 1 2 When reporting data, a distinction was made between “private capital” and “private participation” . The first term refers only to contracts that require capital investment from private parties (such as concessions, BOT, and divestitures). The second term was used to report any type of private participation, including service and management, affermage, and lease contracts. 13 2.2.1 Electricity The data on electricity policy reform were collected from the following sources: ABS Electricity Deregulation Report (2004), AEI-Brookings telecommunications and electricity regulation database (2003), Bacon (1999), Estache and Gassner (2004), Estache, Trujillo, and Tovar de la Fe (2004), Global Regulatory Network Program (2004), Henisz et al. (2003), International Porwer Finance Review (2003-04), International Power and Utilities Finance Review (2004-05), Kikukawa (2004), Wallsten et al. (2004), World Bank Caribbean Infrastructure Assessment (2004), World Bank Global Energy Sector Reform in Developing Countries (1999), World Bank staff, and country regulators. The coverage for the three types of institutional indicators is quite good for the electricity sector. For regulatory institutions and private participation in generation and distribution, the coverage is about 80% of the 207 counties. It is somewhat lower on the market structure with only 58%. Table 7: Electricity Policy Reform Indicators REGULATION Indicator Coverage Definition 1. Existence of Independent Regulatory Agency (Y/N) 165 countries. Indicates whether the country has a regulatory agency independent in its structure, decision making and finance from the incumbent operator and from the Ministry. Question in questionnaire: Has a regulatory body that is financially separate from the utility and from the energy ministry started work? Yes/ No. When? Latest observation by country reported on table A5-1. OWNERSHIP 2. Existence of Private Participation in Electricity Generation (Y/N) 164 countries. 3. Existence of Private Participation in Electricity Distribution (Y/N) 159 countries. Latest observation by country reported on table A5-1. Latest observation by country reported on table A5-1. Question in questionnaire: Is electricity generation private? a. Yes, please specify the year in which privatization in generation started b. No Question in questionnaire: Is electricity distribution private? a. Yes, please specify the year in which privatization in distribution started b. No MARKET STRUCTURE 4. Vertical Integration from Electricity Generation to Supply (Y/N) 120 countries. Latest observation by country reported on table A5-1. 14 Question in questionnaire: Is the Electricity Sector vertically integrated? In which year did vertical separation occur? 2.2.2 Water & Sanitation The data on water policy reform were collected from the following sources: ABS Water and Waste Utilities of the World (2004), Asian Developing Bank (2000), Bayliss (2002), Benoit (2004), Budds and McGranahan (2003), Hall, Bayliss, and Lobina (2002), Hall and Lobina (2002), Hall, Lobina, and De La Mote (2002), Halpern (2002), Lobina (2001), World Bank Caribbean Infrastructure Assessment (2004), World Bank Sector Note on Water Supply and Sanitation for Infrastructure in EAP (2004), and World Bank staff. The coverage for institutional reforms in W&S is not as exhaustive as for the other utilities. Information on the regulatory institutions responsible for large utilities is available for about 67% of the countries. Ownership data are available for about 70% of the countries. There is no information on the market structure good enough to be reported here at this stage. In most countries small scale operators are important private actors but there is no systematic record of their existence. Most of the information available on their role and importance is only anecdotal. Table 8: Water Policy Reform Indicators REGULATION Indicator Coverage Definition 1. Existence of Independence Regulatory Agency (Y/N) 138 countries. Indicates whether the country has a regulatory agency independent in its structure, decision making and finance from the incumbent operator and from the Ministry. Question in questionnaire: Has a regulatory body that is financially separate from the utility and from the energy ministry started work? Yes/ No. When? Latest observation by country reported on table A5-2. OWNERSHIP 2. Existence of Private Capital in Water Utilities (Y/N) 148 countries. Latest observation by country reported on table A5-2. 15 Question in questionnaire: Is there private capital in the main Water Utilities? a. Yes, please specify the year in which "privatization" in Water Utilities started b. No Privatization in the water sector was recorded in cases in which private participation took the form of concessions, built-operate-transfer (BOT), or divestitures signed by private parties. These three types of contracts require capital investment by private parties. On the other hand, service, management, or affermage contracts were not classified as existence of private capital. 2.2.3 Information and Communication Technology The report Trends in Telecommunications Reform from ITU (revised by World Bank staff) is the main source of information for this sector. The information on institutional reforms in the sector is however not as exhaustive as it is for its sector performance indicators. While the coverage on the regulatory institutions is 100%, it varies between 76 and 90% of the countries for more of the other indicators. Quite surprisingly also, in contrast to what is available for other sectors, it proved difficult to obtain data on the timing of reforms and of the creation of the regulatory agencies. Table 9: ICT Policy Reform Indicators REGULATION Indicator Coverage Definition 1. Existence of Independence Regulatory Agency (Y/N) 207 countries. Indicates whether the country has a telecommunications regulatory authority separate from the Ministry and from the operator in terms of its structure, financing, and decision-making. It was assumed, after consulting ITU experts, that countries that do not appear in the ITU list of countries with Independent Agency do not have an Independent Agency. Latest observation by country reported on table A5-3. OWNERSHIP 2. Existence of Private Capital in Telephone Companies (Y/N) Indicates if the companies are state-owned or if there is some private capital (ITU). 184 countries. Latest observation by country reported on table A5-3. MARKET STRUCTURE 3. Local Phone Monopoly (Y/N) 186 countries. Latest observation by country reported on table A5-3. 4. Digital Mobile Monopoly (Y/N) 170 countries. 5. Long Distance Monopoly (Y/N) 179 countries. Latest observation by country reported on table A5-3. Latest observation by country reported on table A5-3. 16 The level of competition in the local PSTN market is based on the number of legal operators in the market (may not reflect the actual number of operators) (ICT Team). No refers to duopoly, partial or full competition, while Yes refers to monopoly. The level of competition in the mobile market is based on the number of legal operators in the market (may not reflect the actual number of operators). (ICT Team). No refers to duopoly, partial or full competition, while Yes refers to monopoly. The level of competition in the international long distance market is based on the number of legal operators in the market (may not reflect the actual number of operators) (ICT Team). No refers to duopoly, partial or full competition, while Yes refers to monopoly. 6. Leased Lines Monopoly (Y/N) 175 countries. Latest observation by country reported on table A5-3. 7. Internet Service Provider Monopoly (Y/N) 158 countries. Latest observation by country reported on table A5-3. The level of competition in the leased lines market is based on the number of legal operators in the market (may not reflect the actual number of operators) (ICT Team). No refers to duopoly, partial or full competition, while Yes refers to monopoly. The level of competition in the Internet Service Provider market is based on the number of legal operators in the market (may not reflect the actual number of operators) (ICT Team). No refers to duopoly, partial or full competition, while Yes refers to monopoly. 2.2.4 Transport Information on transport institutions and reforms is not systematically generated by any agency. Even though more data are needed to have a more comprenhensive picture of the transport sector, it was possible to collect data on railways policy reform from Janes World Railways (2003-04) and complement it with interviews to World Bank task managers. When possible, data were cross-checked by colleagues from other multilateral agencies, and experts in private companies. Data are available for 65% of the countries. Table 10: Railways Policy Reform Indicators REGULATION Indicator Coverage Definition 1. Existence of Independence Regulatory Agency (Y/N) 134 countries. Indicates whether the country has a regulatory agency independent in its structure, decision making and finance from operators and from the Ministry. Latest observation by country reported on table A5-4. OWNERSHIP 3. Existence of Private Participation in Railways Systems (Y/N) 134 countries. Latest observation by country reported on table A5-4. 17 Includes any type of private participation (i.e. concessions, BOTs, divestitures, service contracts, management contracts, affermages, and leases. 3. Limitations The main limitations of the database come from 3 main sources: (i) data reliability; (ii) coverage and (iii) subjectivity of the institutional variables. 3.1 Data Reliability The first phase of the database project consisted in collecting data from publicly available sources. Thus, the quality of the data depends on the source’s methods and consistency and it is not uniform across the database. A preliminary check was conducted by various auditors and users over a 12 month period but this check has not been thorough enough to be able to argue that all data are fully reliable. 3.2 Coverage Coverage is overall low and needs to be increased to allow for good cross-country analysis. As usual, better data are available the higher the income of the countries. Thus, efforts should be placed to produce good quality data in low income countries of the region. Also, when possible, experts should suggest methods to consistently complete or improve the coverage of infrastructure indicators building on what has been already collected. 3.3 Institutions On policy reform indicators the main issue is the subjective character of the data collected. With the exception of ICT related data, all the data reported are based on questionnaires collected by academic authors or by us with a view to minimize the time the experts have to allocate to generate the information needed. We tried long questionnaires and the return was quite low and in a second round we focused on yes vs. no questions to the extent possible. Policy reform indicators included in the database were defined to capture the existence of a certain step of reforms. However, the database doesn’t include, at the moment, indicators that measure the “degree” of reforms. For instance, the degree of independence of the regulatory agency and the degree of private participation in a particular sector. 18 4. Where to get most of the data The following websites were particularly useful to gather data and information related to infrastructure sector performance and infrastructure policy reforms: Source Website Multiple Sectors Global Competitiveness Report World Business Environmental Survey Demographic and Health Surveys UN Millennium Indicators Database UN-habitat Database www.weforum.org http://info.worldbank.org/governance/wbes/ http://www.measuredhs.com/ http://unstats.un.org/unsd/mi/mi_goals.asp http://www.unhabitat.org/programmes/guo/guo_indicators.asp Energy International Energy Agency World Energy Outlook Energy Information Administration South African Development through Electricity (SAD-ELEC) Energy Regulators Regional Association (ERRA). Energy Tariff Data. Organización Latinoamericana de Energía (OLADE). Sistema de Información EconómicaEnergética. www.iea.org www.worldenergyoutlook.org www.eia.doe.gov/emeu/international/electric.html http://www.sad-elec.com/ http://www.erranet.org/Products/TariffDatabase http://www.olade.org.ec/siee/defaultin.asp Water & Sanitation WB Benchmarking Water & Sanitation Joint Monitoring Programme WHO-UNICEF World Health Organization Water Utilities Partership (Africa) http://www.worldbank.org/html/fpd/water/topics/bench_network.h tml http://www.wssinfo.org/en/welcome.html http://www.who.int/en/ http://www.wupafrica.org/spbnet/angl/waterf.html ICT International telecommunications Union ITU Regulatory Database Universal Postal Union http://www.itu.int/home/index.html http://www.itu.int/ITU-D/treg/profiles/guide.asp?lang=en http://www.upu.int/statistics/en/index.shtml Transport Railisa Database Janes World Railways 2003/04. Franklin Watts, New York 2004. http://www.uic.asso.fr/stats/ http://jwr.janes.com/ 19 5. References ABS Energy Research (2004), Electricity Deregulation Report: Global, London. ABS Energy Research (2004), Water and Waste Utilities of the World, London. AEI-Brookings Joint Center (2003), The Telecommunications and Electricity Regulation Database, Washington DC, 2003. Almunia, Bolkestein, and Byrne (2004), Evaluation of the Performance of Network Industries Providing Services of General Interest. European Commission Report, 2004. Asian Development Bank (2000), Developing Best Practices for Promoting Private Sector Investment in Infrastructure: Water Supply, Manila. Bacon, Robert (1999), A scorecard for Energy Reform in Developing Countries, Public Policy for the Private Sector, Note No. 175. The world Bank. Bayliss, Kate (2002). Water Privatization in SSA: Progress, problems and policy implications. Public Services International Research Unit (PSIRU). Benoit, Philippe (2004), Africa Water Sector Inventory: The Public/Private Interface, Mimeo. The World Bank, 2004. Briceno-Garmendia, Cecilia, and Ana Goicoechea (2005). Designing the Format of The Infrastructure Research Database on Economic Performance, Mimeo. The World Bank. Budds, Jessica, and Gordon McGranahan (2003), Privatization and the Provision of Urban Water and Sanitation in Africa, Asia, and Latin America, Human Settlements Discussion Paper Series. Demographic and Health Surveys-DHS (2004). Stat Compiler available at: http://www.measuredhs.com/statcompiler/start.cfm?action=new_table&userid=13285 8&usertabid=146559&CFID=1629972&CFTOKEN=16760858 Diallo, Amadou and Quentin Wodon (2004), Access to Network-Based Infrastructure Services in Africa: Benefit and Marginal Benefit Incidence Analysis, Mimeo. The World Bank. Energy Regulators Regional Association-ERRA (2003). Energy Tariff Data available at: http://www.erranet.org/Products/TariffDatabase 20 Estache, Antonio, and Katharina Gassner (2004), Recent Economic Developments in Electricity and Water Services in ECA countries: Basic facts and emerging issues, Mimeo. The World Bank. Estache, Antonio, Lourdes Trujillo, and Beatriz Tovar de la Fe (2004), A DEA Decomposition of Economic Efficiency Sources in Southern African Electricity Distribution, Mimeo. The World Bank. Global Regulatory Network Program (2004). Country profiles available at: www.globalregulatorynetwork.org Hall, David, Kate Bayliss, and Emanuele Lobina (2002), Water Privatization in Africa, Public Services International Research Unit (PSIRU). Hall, David, and Emanuele Lobina (2002), Water Privatization in Latin America, Public Services International Research Unit (PSIRU). Hall, David, Emanuele Lobina, and Robin de la Motte (2002), Water Privatization and Restructuring in Central and Eastern Europe and NIS Countries, Public Services International Research Unit (PSIRU). Halpern, Jonathan (2002). A Global Overview of Urban Water Supply and Sanitation Sector Reform: Water Sector Reform Scorecard, Mimeo. World Bank. Henisz, Witold, Bennet Zelner and Mauro Guillén (2003), International Coercion, Emulation and Policy Diffusion: Market-Oriented Infrastructure Reforms, 1977-1999, Wharton School working paper, University of Pennsylvania, 2003. International Energy Agency-IEA (2003). Online Data Services available at: http://data.iea.org/ieastore/statslisting.asp. International Power Finance Review (2003-04). Euromoney Publications. London, 2003. International Power and Utilities Finance Review (2004-05). Euromoney Publications. London, 2004. International Telecommunications Union (2004), ICT Indicators Database, available at: http://www.itu.int/ITU-D/ict/ International Telecommunications Union (2004-05), Trends in Telecommunication Reform: Licensing in an Era of Convergence, ITU, Switzerland, 2004. Janes World Railways (2003/04), Franklin Watts, New York 2004. Kikukawa, Takeshi (2004), Report on Recent Economic Development in Infrastructure: Energy Sector in South Asia, Mimeo. The World Bank, 2004. 21 Lobina, Emanuele (2001), Water Privatization and Restructuring in Central and Eastern Europe, Public Services International Research Unit (PSIRU). Organización Latinoamericana de Energía (2003). Sistema de Información EconómicaEnergética available at: http://www.olade.org.ec/siee/defaultin.asp South African Development through Electricity – SAD ELEC (2002), Electricity Prices in Southern and East Africa, SAD-ELEC Ltd, South Africa, 2002. United Nations Human Settlements Programme (1998), UN-Habitat indicators available at: http://www.unhabitat.org/ Wallsten, Scott, George Clarke, Luke Haggarty, Rosario Kaneshiro, Roger Noll, Mary Shirley, Lixin Colin Xu (2004). “New Tools for Studying Network Industry Reforms in Developing Countries: The Telecommunications and Electricity Regulation Database.” Policy Research Working Paper No. 3286. The World Bank. World Bank (2004), Caribbean Infrastructure Assessment. Report No. 29680. World Bank (1999), Global Energy Sector Reform in Developing Countries: A Scorecard. Joint UNDP/World Bank Energy Sector Management Assistant Programme (ESMAP). World Bank (2004), Sector Note on Water Supply and Sanitation for Infrastructure in East Asia and the Pacific, prepared by Castalia Strategic Advisors. World Bank (2000), World Business Environment Survey-WBES, available at: http://info.worldbank.org/governance/wbes/index1.html World Bank (2003), World Development Indicators. Oxford University Press. World Bank (1994), World Development Report: Infrastructure for Development, Oxford University Press, 1994. World Economic Forum (2003). Global Competitiveness Report. New York, Peter K. Cornelius. Oxford University Press, 2003. 22 APPENDIX 1: Energy Data by Country 23 Table A1-1: Access to Electricity Network (% of population) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea 5 90 96 .. .. 5 .. 90 100 .. .. .. 100 .. .. 25 .. 100 .. .. 22 .. 5 72 100 10 90 .. 100 6 5 10 31 .. .. .. 5 3 .. 98 97 91 .. 5 5 90 39 100 100 .. 100 .. .. .. 67 90 96 90 .. 5 100 12 .. .. .. .. .. 5 5 100 .. 35 .. .. .. .. 59 5 2000 2000 2000 .. .. 2000 .. 2000 2000 .. .. .. 2000 .. .. 2000 .. 2000 .. .. 2000 .. 2000 2000 2000 2000 2000 .. 2000 2000 2000 2000 2000 .. .. .. 2000 2000 .. 2000 2000 2000 .. 2000 2000 2000 2000 2000 2000 .. 2000 .. .. .. 2000 2000 2000 2000 .. 2000 2000 2000 .. .. .. .. .. 2000 2000 2000 .. 2000 .. .. .. .. 2000 2000 24 Table A1-1: Access to Electricity Network (% of population) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa San Marino 5 .. 31 5 .. 100 .. 40 80 95 95 .. .. 100 .. 90 .. 95 95 12 .. 20 .. 100 100 18 100 95 6 .. 95 .. 100 .. .. 95 11 5 95 .. 8 .. .. 50 50 .. 95 .. 100 .. 90 47 6 5 20 15 .. .. .. .. 68 8 20 .. .. .. 55 .. 95 5 49 72 78 100 .. .. .. 100 100 5 .. .. 2000 .. 2000 2000 .. 2000 .. 2000 2000 2000 2000 .. .. 2000 .. 2000 .. 2000 2000 2000 .. 2000 .. 2000 2000 2000 2000 2000 2000 .. 2000 .. 2000 .. .. 2000 2000 2000 2000 .. 2000 .. .. 2000 2000 .. 2000 .. 2000 .. 2000 2000 2000 2000 2000 2000 .. .. .. .. 2000 2000 2000 .. .. .. 2000 .. 2000 2000 2000 2000 2000 2000 .. .. .. 2000 2000 2000 .. .. 25 Table A1-1: Access to Electricity Network (% of population) Country Name Latest Observation Year Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. 90 32 .. 5 100 100 100 .. .. 66 .. 75 .. .. .. 5 .. 20 .. .. 95 100 9 90 12 .. 100 95 95 95 2 100 96 .. .. 100 100 .. 95 60 .. 95 50 100 18 20 .. 2000 2000 .. 2000 2000 2000 2000 .. .. 2000 .. 2000 .. .. .. 2000 .. 2000 .. .. 2000 2000 2000 2000 2000 .. 2000 2000 2000 2000 2000 2000 2000 .. .. 2000 2000 .. 2000 2000 .. 2000 2000 2000 2000 2000 UNWEIGHTED AVERAGES (2000) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 60 31 85 82 87 58 54 99 79 88 31 15 .. 99 26 Table A1-2: Households Reporting Access to Electricity (% of households) Country Name Rural Urban Total Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. .. .. .. .. .. .. .. 99 .. .. .. .. .. .. 21 .. .. .. .. 6 .. .. 29 .. .. .. .. .. 0 .. 9 22 .. .. .. .. 0 .. .. .. 84 .. .. .. .. 23 .. .. .. .. .. .. .. 77 .. 96 .. .. .. .. 0 .. .. .. .. .. 30 .. .. .. 21 .. .. .. .. 54 2 .. .. .. .. .. .. .. .. 99 .. .. .. .. .. .. 81 .. .. .. .. 50 .. .. 96 .. .. .. .. .. 40 .. 61 79 .. .. .. .. 9 .. .. .. 99 .. .. .. .. 86 .. .. .. .. .. .. .. 99 .. 100 .. .. .. .. 76 .. .. .. .. .. 90 .. .. .. 82 .. .. .. .. 91 54 .. .. .. .. .. .. .. .. 99 .. .. .. .. .. .. 32 .. .. .. .. 22 .. .. 71 .. .. .. .. .. 7 .. 17 41 .. .. .. .. 2 .. .. .. 95 .. .. .. .. 48 .. .. .. .. .. .. .. 91 .. 98 .. .. .. .. 13 .. .. .. .. .. 74 .. .. .. 43 .. .. .. .. 71 16 .. .. .. .. .. .. .. .. 2000 .. .. .. .. .. .. 2000 .. .. .. .. 2001 .. .. 1998 .. .. .. .. .. 1999 .. 2000 1998 .. .. .. .. 1997 .. .. .. 2000 .. .. .. .. 1999 .. .. .. .. .. .. .. 1999 .. 2000 .. .. .. .. 2000 .. .. .. .. .. 2000 .. .. .. 1998 .. .. .. .. 1999 1999 27 Table A1-2: Households Reporting Access to Electricity (% of households) Country Name Rural Urban Total Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. 5 .. .. .. .. 48 73 .. .. .. .. .. .. .. .. 94 94 4 .. .. .. .. 100 .. .. .. .. .. .. .. .. .. .. .. 2 1 .. .. 2 .. .. 3 .. .. .. .. .. .. .. .. 2 .. .. 17 .. .. .. .. 37 0 28 .. .. .. .. .. .. .. .. 29 52 .. .. .. .. .. .. 1 .. .. .. 82 .. .. .. .. 91 98 .. .. .. .. .. .. .. .. 100 .. 48 .. .. .. .. 100 .. .. .. .. .. .. .. .. .. .. .. 38 29 .. .. 37 .. .. 50 .. .. .. .. .. .. .. .. 26 .. .. 86 .. .. .. .. 91 37 84 .. .. .. .. .. .. .. .. 93 91 .. .. .. .. .. .. 39 .. .. .. 34 .. .. .. .. 60 80 .. .. .. .. .. .. .. .. 99 97 15 .. .. .. .. 100 .. .. .. .. .. .. .. .. .. .. .. 11 5 .. .. 11 .. .. 22 .. .. .. .. .. .. .. .. 7 .. .. 25 .. .. .. .. 70 7 45 .. .. .. .. .. .. .. .. 69 71 .. .. .. .. .. .. 6 .. .. .. 2000 .. .. .. .. 1999 1997 .. .. .. .. .. .. .. .. 1997 1999 1998 .. .. .. .. 1999 .. .. .. .. .. .. .. .. .. .. .. 1997 2000 .. .. 2001 .. .. 2001 .. .. .. .. .. .. .. .. 1997 .. .. 2001 .. .. .. .. 1998 1998 1999 .. .. .. .. .. .. .. .. 2000 1998 .. .. .. .. .. .. 2000 .. 28 Table A1-2: Households Reporting Access to Electricity (% of households) Country Name Rural Urban Total Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. 6 .. .. .. .. .. .. .. 37 .. .. .. .. .. .. .. .. .. .. .. .. 1 .. 2 .. .. .. .. 100 2 .. .. .. .. .. .. .. .. 74 .. .. 27 .. 3 8 .. .. .. 69 .. .. .. .. .. .. .. 84 .. .. .. .. .. .. .. .. .. .. .. .. 27 .. 41 .. .. .. .. 100 44 .. .. .. .. .. .. .. .. 99 .. .. 90 .. 45 87 .. .. .. 32 .. .. .. .. .. .. .. 65 .. .. .. .. .. .. .. .. .. .. .. .. 8 .. 15 .. .. .. .. 100 9 .. .. .. .. .. .. .. .. 78 .. .. 43 .. 17 38 .. .. .. 1997 .. .. .. .. .. .. .. 1998 .. .. .. .. .. .. .. .. .. .. .. .. 1999 .. 1998 .. .. .. .. 2000 2001 .. .. .. .. .. .. .. .. 1997 .. .. 1997 .. 2002 1999 UNWEIGHTED AVERAGES (1997-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 31 19 49 68 30 34 52 98 45 72 29 8 .. .. 71 63 93 95 90 78 87 100 93 96 86 54 .. .. 45 32 79 84 74 55 62 99 72 80 39 23 .. .. 29 Table A1-3: Energy Use per PPP GDP (kg of oil equivalent/1000 PPP dollars, constant 2000) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 150 177 .. .. 313 .. 145 209 .. 210 134 464 .. 596 95 .. 468 208 .. 330 .. .. 208 190 .. 146 .. 350 .. .. .. 213 278 .. .. .. .. .. 168 219 102 .. 463 268 106 267 188 .. 182 272 124 .. .. 148 208 215 141 .. .. 279 417 .. .. 268 171 .. 196 .. 228 161 201 146 .. .. .. 157 .. .. 2002 2002 .. .. 2002 .. 2002 2002 .. 2002 2002 2002 .. 2002 2002 .. 2002 2002 .. 2002 .. .. 2002 2002 .. 2002 .. 2002 .. .. .. 2002 2002 .. .. .. .. .. 2002 2002 2002 .. 2002 2002 2002 2002 2002 .. 2001 2002 2002 .. .. 2002 2002 2002 2002 .. .. 2002 2002 .. .. 2002 2002 .. 2002 .. 2002 2002 2002 2002 .. .. .. 2002 .. 30 Table A1-3: Energy Use per PPP GDP (kg of oil equivalent/1000 PPP dollars, constant 2000) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. 152 201 94 187 414 200 241 326 .. 110 .. 167 118 393 157 255 551 498 .. .. 258 605 323 .. 205 264 .. .. .. .. 249 158 .. .. .. .. 242 .. .. 131 .. .. .. .. 180 .. 495 .. .. 99 433 .. 98 265 173 .. .. 218 176 .. 789 .. 164 332 234 .. 170 .. 160 93 131 226 146 .. .. 262 537 .. .. .. .. 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 2002 2002 .. 2002 2002 .. .. .. .. 2002 2002 .. .. .. .. 2002 .. .. 2002 .. .. .. .. 2002 .. 2002 .. .. 2002 2002 .. 2002 2002 2002 .. .. 2002 2002 .. 2002 .. 2002 2002 2002 .. 2002 .. 2002 2002 2002 2002 2002 .. .. 2002 2002 .. .. 31 Table A1-3: Energy Use per PPP GDP (kg of oil equivalent/1000 PPP dollars, constant 2000) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. 481 208 .. .. 263 277 197 .. .. 257 155 126 .. .. .. 278 .. .. 228 127 313 549 729 201 203 .. 771 130 176 702 .. 569 527 152 230 100 1277 .. 413 239 .. .. 264 .. 792 333 .. .. 2002 2002 .. .. 2002 2002 2002 .. .. 2002 2002 2002 .. .. .. 2002 .. .. 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 2002 2002 .. 2002 1998 2002 2002 2002 2002 .. 2002 2002 .. .. 2002 .. 2002 2001 UNWEIGHTED AVERAGES (1998-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 275 374 246 242 249 310 212 375 207 249 184 364 188 329 32 Table A1-4: Electricity Average End-User Prices (US cents/kWh) Latest Observation Country Name Residential Non-Residential Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala .. 5 .. .. .. .. .. 4 4 .. 6 15 .. .. .. .. 18 .. 13 .. .. .. .. 6 8 4 8 .. 5 .. .. .. .. .. .. .. .. .. .. 8 .. 7 .. .. .. 6 .. 10 14 .. 9 26 .. .. 10 9 .. 9 .. .. 6 .. .. .. 11 13 .. .. .. 4 14 .. 10 .. 22 .. 8 .. 8 .. .. .. .. .. 2 3 .. 4 4 .. .. .. .. 18 .. 5 .. .. .. .. 4 9 3 4 .. 5 .. .. .. .. .. .. .. .. .. .. 6 .. 6 .. .. .. 7 .. 8 8 .. 6 9 .. .. 10 8 .. 11 .. .. 6 .. .. .. 7 5 .. .. .. 2 5 .. 6 .. 19 .. 8 .. 2003 .. .. .. .. .. 2002 2003 .. 2002 2003 .. .. .. .. 2002 .. 2000 .. .. .. .. 2002 2004 2002 2002 .. 2003 .. .. .. .. .. .. .. .. .. .. 2002 .. 2002 .. .. .. 2003 .. 2003 2003 .. 2003 2003 .. .. 2002 2002 .. 2002 .. .. 2003 .. .. .. 2003 2003 .. .. .. 2003 2002 .. 2003 .. 2002 .. 2002 33 Table A1-4: Electricity Average End-User Prices (US cents/kWh) Latest Observation Country Name Residential Non-Residential Year Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania .. .. 6 8 7 .. 10 .. .. .. .. .. 15 .. .. 16 16 17 .. 3 8 .. .. 7 .. 1 .. 7 .. 8 .. .. .. 9 11 .. 5 .. 4 .. .. .. .. .. .. 14 .. 9 .. 5 .. 5 .. 3 .. 4 .. 19 .. .. 10 13 .. .. .. 8 .. .. .. 11 .. 5 11 .. 10 16 .. .. 8 .. .. 8 12 6 .. 8 .. .. .. .. .. 9 .. .. 11 11 12 .. 3 7 .. .. 5 .. 2 .. 6 .. 3 .. .. .. 8 .. .. 9 .. 5 .. .. .. .. .. .. 10 .. 6 .. 6 .. 5 .. 2 .. 2 .. 6 .. .. 4 11 .. .. .. 5 .. .. .. 11 .. 3 7 .. 6 8 .. .. 6 .. .. 2002 2002 2002 .. 2003 .. .. .. .. .. 2003 .. .. 2002 2002 2002 .. 2003 2002 .. .. 2003 .. 2003 .. 2003 .. 2002 .. .. .. 2003 2002 .. 2004 .. 2002 .. .. .. .. .. .. 2002 .. 2003 .. 2003 .. 2003 .. 2002 .. 2002 .. 2003 .. .. 2003 2002 .. .. .. 2003 .. .. .. 2002 .. 2002 2002 .. 2003 2003 .. .. 2003 34 Table A1-4: Electricity Average End-User Prices (US cents/kWh) Latest Observation Country Name Residential Non-Residential Year Russian Federation Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe 3 .. .. .. .. .. .. .. .. .. 10 .. .. .. 3 11 .. .. .. .. .. 17 4 10 13 .. .. 5 .. .. .. 3 .. 9 .. 9 3 .. 12 9 10 .. .. 6 .. .. .. .. .. 2 6 3 .. .. .. .. .. .. .. .. .. 7 .. .. .. 2 5 .. .. .. .. .. 13 3 3 8 .. .. 9 .. .. .. 2 .. 9 .. 7 4 .. 6 5 5 .. .. 3 .. .. .. .. .. 3 10 2004 .. .. .. .. .. .. .. .. .. 2003 .. .. .. 2002 2002 .. .. .. .. .. 2002 2002 1997 2003 .. .. 2002 .. .. .. 2002 .. 2003 .. 2002 2003 .. 2003 2003 2002 .. .. 2002 .. .. .. .. .. 2002 2002 UNWEIGHTED AVERAGES (1997-2003) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 9 6 8 8 9 7 5 6 10 .. .. 6 13 .. 6 6 7 7 7 6 5 6 8 .. .. 5 6 .. 35 Table A1-5: Commercial Perception of Electricity Service (1=worst 7=best) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. .. .. .. .. .. .. 5.2 .. .. 6.4 6.8 .. .. .. 2.0 .. .. 6.8 .. .. .. .. 4.1 .. 4.8 4.4 .. 4.1 .. .. .. .. 6.7 .. .. .. .. .. 5.6 4.6 4.5 .. .. .. 4.8 .. 4.9 .. .. 6.5 7.0 .. .. 2.0 2.9 5.0 4.9 .. .. 5.2 .. .. .. 6.8 6.5 .. .. .. .. 6.9 .. 4.8 .. .. .. 3.8 .. .. .. .. .. .. .. .. 2002 .. .. 2002 2002 .. .. .. 2002 .. .. 2002 .. .. .. .. 2002 .. 2002 2002 .. 2002 .. .. .. .. 2002 .. .. .. .. .. 2002 2002 2002 .. .. .. 2002 .. 2002 .. .. 2002 2002 .. .. 2002 2002 2001 2002 .. .. 2002 .. .. .. 2002 2002 .. .. .. .. 2002 .. 2002 .. .. .. 2002 .. 36 Table A1-5: Commercial Perception of Electricity Service (1=worst 7=best) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. 1.1 3.1 6.8 5.8 7.0 2.7 3.4 .. .. 6.0 .. 6.4 5.9 3.5 6.7 5.5 3.5 .. .. .. 6.2 .. .. .. 5.0 .. .. .. .. .. 5.1 6.2 .. .. .. .. 5.7 .. .. .. .. .. 4.9 .. 3.6 .. .. .. .. 4.7 .. .. 5.6 .. 6.9 .. .. 6.3 3.5 .. 1.8 .. 6.6 .. .. .. 5.1 .. 3.5 4.6 3.1 5.0 5.8 .. .. 3.6 3.7 .. .. .. .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 2002 2002 2001 .. .. .. 2002 .. .. .. 2002 .. .. .. .. .. 2002 2001 .. .. .. .. 2002 .. .. .. .. .. 2002 .. 2002 .. .. .. .. 2002 .. .. 2002 .. 2002 .. .. 2002 2002 .. 2002 .. 2002 .. .. .. 2002 .. 2002 2002 2002 2002 2002 .. .. 2002 2002 .. .. 37 Table A1-5: Commercial Perception of Electricity Service (1=worst 7=best) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. .. .. .. 6.6 5.8 5.9 .. .. 5.8 4.9 2.9 .. .. .. .. .. .. 6.9 6.9 .. .. .. 5.3 .. .. 5.3 5.2 5.3 .. .. 3.9 .. 2.6 6.8 6.6 .. .. 5.5 3.8 .. .. .. .. .. 3.0 .. .. .. .. .. .. 2002 2002 2002 .. .. 2002 2002 2002 .. .. .. .. .. .. 2002 2002 .. .. .. 2002 .. .. 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 .. .. 2002 2002 .. .. .. .. .. 2002 UNWEIGHTED AVERAGES (2001-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 5.0 2.8 4.7 4.2 5.2 3.8 4.3 4.8 4.2 5.1 2.6 4.3 6.3 6.4 38 Table A1-6: Commercial Perception of Public Agency Electricity Provider (1=worst 7=best) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 4.4 .. .. .. .. .. 5.5 4.4 .. .. .. 4.1 .. .. 3.1 .. 5.3 .. 5.1 .. .. .. 5.3 4.0 5.7 .. .. 4.7 .. .. 4.5 3.5 6.0 .. .. .. .. .. 5.3 4.9 4.9 .. .. .. 5.6 5.2 5.6 .. .. 5.1 .. .. .. 2.6 4.9 5.7 4.9 .. .. 5.3 4.6 .. .. .. 5.3 .. .. .. 4.1 5.0 4.8 .. .. .. .. 5.1 .. .. 2000 .. .. .. .. .. 2000 2000 .. .. .. 2000 .. .. 2000 .. 2000 .. 2000 .. .. .. 2000 2000 2000 .. .. 2000 .. .. 2000 2000 2000 .. .. .. .. .. 2000 2000 2000 .. .. .. 2000 2000 2000 .. .. 2000 .. .. .. 2000 2000 2000 2000 .. .. 2000 2000 .. .. .. 2000 .. .. .. 2000 2000 2000 .. .. .. .. 2000 .. 39 Table A1-6: Commercial Perception of Public Agency Electricity Provider (1=worst 7=best) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. 2.0 4.5 .. 5.6 .. 4.3 5.1 .. .. .. .. .. 5.1 .. .. .. 4.7 3.9 .. .. .. .. 4.4 .. .. .. .. .. .. .. 5.3 .. .. .. 4.7 3.2 5.5 .. .. .. .. .. .. .. 4.9 .. 3.1 .. .. .. .. .. 6.3 .. .. .. .. .. 4.8 .. 2.1 .. .. .. 3.9 .. 4.4 .. .. 5.2 5.2 5.3 4.6 .. .. 5.0 4.7 .. .. .. .. 2000 2000 .. 2000 .. 2000 2000 .. .. .. .. .. 2000 .. .. .. 2000 2000 .. .. .. .. 2000 .. .. .. .. .. .. .. 2000 .. .. .. 2000 2000 2000 .. .. .. .. .. .. .. 2000 .. 2000 .. .. .. .. .. 2000 .. .. .. .. .. 2000 .. 2000 .. .. .. 2000 .. 2000 .. .. 2000 2000 2000 2000 .. .. 2000 2000 .. .. 40 Table A1-6: Commercial Perception of Public Agency Electricity Provider (1=worst 7=best) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. 3.4 .. .. 6.1 5.5 5.5 .. .. 6.0 5.3 .. .. .. .. .. .. .. 5.3 .. .. .. 3.9 4.9 .. .. 5.0 6.2 5.0 .. 3.1 4.5 .. 5.5 5.6 5.6 4.9 .. 5.3 .. .. .. .. .. 4.8 4.1 .. .. .. 2000 .. .. 2000 2000 2000 .. .. 2000 2000 .. .. .. .. .. .. .. 2000 .. .. .. 2000 2000 .. .. 2000 2000 2000 .. 2000 2000 .. 2000 2000 2000 2000 .. 2000 .. .. .. .. .. 2000 2000 UNWEIGHTED AVERAGES (2000) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 4.8 4.0 5.2 5.0 5.3 4.6 5.0 4.8 4.8 6.0 3.8 4.3 5.3 5.8 41 Table A1-7: Electric Power Transmission and Distribution Losses (% of total output) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 35 16 .. .. 14 .. 17 26 .. 7 5 20 .. 7 21 .. 13 5 .. .. .. .. 13 17 .. 17 5 15 .. .. .. 23 8 .. .. .. .. .. 6 7 19 .. 4 70 10 .. 17 15 4 6 6 .. .. 33 24 13 13 .. .. 15 10 .. .. 4 6 .. 18 .. 17 5 24 7 .. .. .. 22 .. .. 2002 2002 .. .. 2002 .. 2002 2002 .. 2002 2002 2002 .. 2002 2002 .. 2002 2002 .. .. .. .. 2002 2002 .. 2002 2002 2002 .. .. .. 2002 2002 .. .. .. .. .. 2002 2002 2002 .. 2002 2002 2002 .. 2002 2002 2002 2002 2002 .. .. 2002 2002 2002 2002 .. .. 2002 2002 .. .. 2002 2002 .. 2002 .. 2002 2002 2002 2002 .. .. .. 2002 .. 42 Table A1-7: Electric Power Transmission and Distribution Losses (% of total output) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. 51 23 12 12 5 26 16 16 6 8 .. 3 7 9 5 12 16 21 .. .. 6 5 37 .. 25 16 .. .. 20 .. 8 7 .. .. .. .. 6 .. .. 13 .. .. .. .. 15 .. 50 .. .. 7 8 19 .. 20 4 14 .. 10 29 .. 38 .. 7 17 26 .. 22 .. 3 10 16 10 8 .. 6 13 12 .. .. .. .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 2002 2002 .. 2002 2002 .. .. 2002 .. 2002 2002 .. .. .. .. 2002 .. .. 2002 .. .. .. .. 2002 .. 2002 .. .. 2002 2002 2002 .. 2002 2002 2002 .. 2002 2002 .. 2002 .. 2002 2002 2002 .. 2002 .. 2002 2002 2002 2002 2002 .. 2002 2002 2002 .. .. 43 Table A1-7: Electric Power Transmission and Distribution Losses (% of total output) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. 8 7 .. .. 9 3 5 .. .. 8 8 18 .. .. .. 15 .. .. 8 6 32 15 23 7 .. .. 5 11 18 14 .. 19 9 8 6 17 9 .. 25 14 .. .. 15 .. 3 21 .. .. 2002 2002 .. .. 2002 2002 2002 .. .. 2002 2002 2002 .. .. .. 2002 .. .. 2002 2002 2002 2002 2002 2002 .. .. 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 .. 2002 2002 .. .. 2002 .. 2002 2002 UNWEIGHTED AVERAGES (2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 14 22 15 15 14 18 12 18 18 14 22 19 6 7 44 APPENDIX 2: Water & Sanitation Data by Country 45 Table A2-1: Access to Improved Water Sources (% of population) Latest Observation Country Name Total Rural Urban Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala 13 97 87 .. 100 50 91 .. 92 100 100 100 77 97 .. 75 100 100 .. 91 68 .. 62 85 98 95 89 .. 100 51 79 34 63 100 80 .. 75 34 .. 95 77 92 94 46 46 97 84 .. 91 100 .. 100 80 97 93 86 98 82 44 57 .. 22 .. .. 100 .. 100 87 82 76 100 79 .. .. 95 100 95 11 95 80 .. 100 40 89 .. 80 100 100 100 59 86 .. 72 100 100 .. 82 60 .. 60 68 96 90 58 .. 100 44 78 29 41 99 73 .. 61 32 .. 59 68 71 96 29 17 92 74 .. 78 100 .. 100 67 90 85 77 97 68 42 54 .. 11 .. .. 100 .. 100 47 77 61 100 68 .. .. 93 100 92 19 99 92 .. 100 70 95 97 99 100 100 100 95 98 100 82 100 100 100 100 79 .. 86 95 100 100 96 .. 100 82 90 58 84 100 86 .. 93 40 .. 100 92 99 90 83 72 100 98 .. 95 100 .. 100 82 100 98 92 100 91 45 72 .. 81 .. .. 100 100 100 95 95 90 100 93 .. .. 97 100 99 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 .. .. 2002 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 2002 2002 46 Table A2-1: Access to Improved Water Sources (% of population) Latest Observation Country Name Total Rural Urban Year Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania 51 59 83 71 90 .. 99 100 86 78 93 81 .. .. 100 .. 93 100 91 86 62 64 100 92 .. 76 43 .. 100 76 62 72 .. .. 100 .. .. 45 67 95 84 48 100 85 56 100 .. 91 94 92 .. 62 80 42 80 80 84 100 .. .. .. 81 46 60 98 100 79 90 84 91 39 83 81 85 .. .. .. 100 57 38 49 83 59 82 .. 98 100 82 69 83 50 .. .. 100 .. 87 100 91 72 46 53 100 71 .. 66 38 .. 100 74 52 68 .. .. 100 .. .. 34 62 94 78 35 100 95 45 100 .. 72 94 88 .. 30 56 24 74 72 82 99 .. .. .. 65 36 49 97 100 72 87 94 79 32 62 66 77 .. .. .. 100 16 78 79 83 91 99 .. 100 100 96 89 98 97 100 .. 100 100 98 100 91 96 89 77 100 97 .. 98 66 .. 100 88 72 72 .. .. 100 .. .. 75 96 96 99 76 100 80 63 100 .. 97 95 97 100 87 99 76 95 98 93 100 .. .. 100 93 80 72 98 100 81 95 79 99 88 100 87 90 100 .. .. 100 91 2002 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 .. 2002 2002 2002 2002 .. .. 2002 .. .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 2002 47 Table A2-1: Access to Improved Water Sources (% of population) Latest Observation Country Name Total Rural Urban Year Russian Federation Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe 96 73 88 .. 79 .. 72 87 57 .. 100 .. 70 29 87 .. 78 99 98 .. 69 92 52 100 100 79 58 73 85 51 100 91 82 93 71 56 98 .. .. 100 98 89 60 83 73 .. .. 69 93 55 83 88 69 88 .. 73 .. 54 75 46 .. 100 .. 65 27 73 .. 72 99 98 93 64 73 42 100 100 64 47 62 80 36 100 88 60 87 54 52 94 .. .. 100 93 84 52 70 67 .. .. 68 86 36 74 99 92 91 .. 89 97 90 100 75 100 100 .. 94 32 98 .. 99 99 98 .. 78 98 87 100 100 94 93 92 95 80 100 92 94 96 93 87 100 .. 100 100 98 97 85 85 93 .. .. 74 99 90 100 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 2002 2002 2002 UNWEIGHTED AVERAGES (2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 80 65 89 85 93 77 75 87 90 85 72 64 99 99 73 56 81 76 85 68 70 79 80 75 68 54 98 98 91 83 95 94 96 89 88 97 96 91 84 83 100 100 48 Table A2-2: Access to Improved Sanitation (% of population) Latest Observation Country Name Total Rural Urban Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala 8 89 92 .. 100 30 95 .. 84 .. 100 100 55 100 .. 48 99 .. .. 47 32 .. 70 45 93 41 75 .. 100 12 36 16 48 100 42 .. 27 8 .. 92 44 86 23 29 9 92 40 .. 98 100 .. .. 50 83 57 72 68 63 53 9 .. 6 .. 98 100 .. 98 36 53 83 .. 58 .. .. 97 99 61 5 81 82 .. 100 16 94 .. 61 .. 100 100 36 100 .. 39 100 .. .. 25 12 .. 70 23 88 25 35 .. 100 5 35 8 33 99 19 .. 12 0 .. 64 29 54 15 23 2 97 23 .. 95 100 .. .. 27 75 43 59 56 40 46 3 .. 4 .. 98 100 .. 97 30 46 69 .. 46 .. .. 97 98 52 16 99 99 .. 100 56 98 .. 96 .. 100 100 73 100 100 75 99 .. .. 71 58 .. 65 58 99 57 83 .. 100 45 47 53 63 100 61 .. 47 30 .. 96 69 96 38 43 14 89 61 .. 99 100 .. .. 55 86 67 80 84 78 60 34 93 19 .. 99 100 .. 99 37 72 96 .. 74 .. .. 96 99 72 2002 2002 2002 .. 2002 2002 2002 .. 2002 .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 2002 .. 2002 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 .. .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 .. 2002 2002 2002 2002 .. 2002 .. .. 2002 2002 2002 49 Table A2-2: Access to Improved Sanitation (% of population) Latest Observation Country Name Total Rural Urban Year Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania 13 34 70 34 68 .. 95 .. 30 52 84 80 .. .. .. .. 80 100 93 72 48 39 59 .. .. 60 24 .. 98 37 26 97 .. .. .. .. .. 33 46 .. 58 45 .. 82 42 99 .. 77 28 68 .. 59 61 27 73 30 27 100 .. .. .. 66 12 38 94 .. 89 54 83 72 45 78 62 73 .. .. .. 100 51 6 23 60 23 52 .. 85 .. 18 38 78 48 .. .. .. .. 68 100 85 52 43 22 60 .. .. 51 14 .. 87 32 7 96 .. .. .. .. .. 27 42 98 42 38 .. 59 9 99 .. 39 14 52 .. 37 31 14 63 14 20 100 .. .. .. 51 4 30 96 .. 61 35 52 51 41 58 33 61 .. .. .. 100 10 25 57 86 52 89 .. 100 .. 58 71 86 95 .. .. 100 .. 90 100 94 87 56 59 58 .. .. 75 61 .. 100 61 49 97 .. .. .. .. .. 49 66 .. 100 59 100 93 64 100 .. 90 61 86 100 75 83 51 96 66 68 100 .. .. .. 78 43 48 94 .. 97 92 96 89 67 94 72 81 .. .. .. 100 86 2002 2002 2002 2002 2002 .. 2002 .. 2002 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 2002 .. 2002 2002 2002 2002 .. .. .. .. .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. .. .. 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 2002 .. .. .. 2002 2002 50 Table A2-2: Access to Improved Sanitation (% of population) Latest Observation Country Name Total Rural Urban Year Russian Federation Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe 87 41 100 .. 24 .. 52 .. 39 .. 100 .. 31 25 67 .. 91 96 89 .. 34 93 52 100 100 77 53 46 99 34 97 100 80 83 62 41 99 100 .. 100 94 57 50 68 41 .. .. 30 87 45 57 70 38 100 .. 20 .. 34 100 30 .. 100 .. 18 14 44 .. 89 96 89 96 24 76 44 100 100 56 47 41 100 15 96 100 62 62 50 39 97 100 .. 100 85 48 42 48 26 .. .. 14 77 32 51 93 56 100 .. 32 100 70 .. 53 100 100 .. 98 47 86 .. 98 96 89 .. 50 99 78 100 100 97 71 54 97 71 98 100 90 94 77 53 100 100 .. 100 95 73 78 71 84 .. .. 76 97 68 69 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 .. .. 2002 2002 2002 2002 UNWEIGHTED AVERAGES (2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 64 41 79 72 86 60 60 78 77 77 48 37 100 99 54 30 67 58 76 49 51 65 64 60 40 28 100 99 78 60 88 85 91 74 80 90 85 90 72 54 100 99 51 Table A2-3: Commercial Perception of Water Service (1=worst 7=best) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 3.6 .. .. .. .. .. 5.4 3.9 .. .. .. 3.9 .. .. 3.8 .. 5.0 .. 5.4 .. .. .. 4.8 4.1 5.7 5.3 .. 4.6 .. .. 4.5 3.0 6.0 .. .. .. .. .. 5.1 4.9 4.7 .. .. .. 5.1 4.8 5.2 .. .. 5.1 .. .. .. 4.0 4.4 5.5 4.5 .. .. 4.9 4.5 .. .. .. 5.1 .. .. .. 4.6 5.2 4.7 .. .. .. .. 4.8 .. .. 2000 .. .. .. .. .. 2000 2000 .. .. .. 2000 .. .. 2000 .. 2000 .. 2000 .. .. .. 2000 2000 2000 2000 .. 2000 .. .. 2000 2000 2000 .. .. .. .. .. 2000 2000 2000 .. .. .. 2000 2000 2000 .. .. 2000 .. .. .. 2000 2000 2000 2000 .. .. 2000 2000 .. .. .. 2000 .. .. .. 2000 2000 2000 .. .. .. .. 2000 .. 52 Table A2-3: Commercial Perception of Water Service (1=worst 7=best) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. 3.5 4.5 .. 5.3 .. 4.6 4.8 .. .. .. .. .. 4.8 .. .. .. 4.8 2.5 .. .. .. .. 4.5 .. .. .. .. .. .. .. 4.7 .. .. .. 3.5 4.2 5.2 .. .. .. .. .. .. .. 4.7 .. 3.7 .. .. .. .. .. 6.2 .. .. .. .. .. 4.7 .. 2.6 .. .. .. 4.0 .. 4.7 .. .. 4.9 4.8 5.3 4.7 .. .. 4.6 4.4 .. .. .. .. 2000 2000 .. 2000 .. 2000 2000 .. .. .. .. .. 2000 .. .. .. 2000 2000 .. .. .. .. 2000 .. .. .. .. .. .. .. 2000 .. .. .. 2000 2000 2000 .. .. .. .. .. .. .. 2000 .. 2000 .. .. .. .. .. 2000 .. .. .. .. .. 2000 .. 2000 .. .. .. 2000 .. 2000 .. .. 2000 2000 2000 2000 .. .. 2000 2000 .. .. 53 Table A2-3: Commercial Perception of Water Service (1=worst 7=best) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. 3.6 .. .. 6.1 5.4 5.2 .. .. 5.7 5.5 .. .. .. .. .. .. .. 5.3 .. .. .. 2.9 4.8 .. .. 4.0 5.7 4.3 .. 4.5 4.3 .. 5.2 5.4 5.1 4.5 .. 4.4 .. .. .. .. .. 4.2 4.0 .. .. .. 2000 .. .. 2000 2000 2000 .. .. 2000 2000 .. .. .. .. .. .. .. 2000 .. .. .. 2000 2000 .. .. 2000 2000 2000 .. 2000 2000 .. 2000 2000 2000 2000 .. 2000 .. .. .. .. .. 2000 2000 UNWEIGHTED AVERAGES (2000) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 4.7 4.0 4.9 4.8 5.0 4.5 4.8 4.6 4.7 5.6 4.1 4.2 5.2 5.7 54 Table A2-4: Households Using Piped or Well Water as Main Source of Drinking Water (% of households) Latest Observation Country Name Total Rural Urban Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada .. .. .. .. .. .. .. .. 93 .. .. .. .. .. .. 97 .. .. .. .. 83 .. .. 85 .. .. .. .. .. 94 .. 63 63 .. .. .. .. 80 .. .. .. 91 .. .. .. .. 93 .. .. .. .. .. .. .. 42 .. 99 .. .. .. .. 100 .. .. .. .. .. 80 .. .. .. 73 .. .. .. .. .. .. .. .. .. .. .. 84 .. .. .. .. .. .. 97 .. .. .. .. 76 .. .. 67 .. .. .. .. .. 94 .. 61 52 .. .. .. .. 84 .. .. .. 69 .. .. .. .. 88 .. .. .. .. .. .. .. 48 .. 98 .. .. .. .. 100 .. .. .. .. .. 41 .. .. .. 62 .. .. .. .. .. .. .. .. .. .. .. 98 .. .. .. .. .. .. 100 .. .. .. .. 94 .. .. 96 .. .. .. .. .. 94 .. 72 86 .. .. .. .. 66 .. .. .. 99 .. .. .. .. 100 .. .. .. .. .. .. .. 39 .. 100 .. .. .. .. 100 .. .. .. .. .. 95 .. .. .. 93 .. .. .. .. .. .. .. .. .. .. .. 2000 .. .. .. .. .. .. 2000 .. .. .. .. 2001 .. .. 1998 .. .. .. .. .. 1999 .. 2000 1998 .. .. .. .. 1997 .. .. .. 2000 .. .. .. .. 1999 .. .. .. .. .. .. .. 1999 .. 2000 .. .. .. .. 2000 .. .. .. .. .. 2000 .. .. .. 1998 .. .. .. 55 Table A2-4: Households Using Piped or Well Water as Main Source of Drinking Water (% of households) Latest Observation Country Name Total Rural Urban Year Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal .. 77 65 .. .. 64 .. .. .. .. 97 78 .. .. .. .. .. .. .. .. 96 96 54 .. .. .. .. 81 .. .. .. .. .. .. .. .. .. .. .. 41 89 .. .. 94 .. .. 89 .. .. .. .. .. .. .. .. 70 .. .. 77 .. .. .. .. 88 90 57 .. .. .. .. .. .. .. .. 80 87 .. .. .. 82 52 .. .. 48 .. .. .. .. 96 70 .. .. .. .. .. .. .. .. 86 94 42 .. .. .. .. 68 .. .. .. .. .. .. .. .. .. .. .. 29 88 .. .. 93 .. .. 88 .. .. .. .. .. .. .. .. 63 .. .. 75 .. .. .. .. 73 93 48 .. .. .. .. .. .. .. .. 58 82 .. .. .. 71 95 .. .. 91 .. .. .. .. 99 97 .. .. .. .. .. .. .. .. 98 98 91 .. .. .. .. 98 .. .. .. .. .. .. .. .. .. .. .. 76 99 .. .. 97 .. .. 91 .. .. .. .. .. .. .. .. 98 .. .. 97 .. .. .. .. 97 71 76 .. .. .. .. .. .. .. .. 92 93 .. .. .. 1999 1999 .. .. 2000 .. .. .. .. 1999 1997 .. .. .. .. .. .. .. .. 1997 1999 1998 .. .. .. .. 1997 .. .. .. .. .. .. .. .. .. .. .. 1997 2000 .. .. 2001 .. .. 2001 .. .. .. .. .. .. .. .. 1997 .. .. 2001 .. .. .. .. 1998 1998 1999 .. .. .. .. .. .. .. .. 2000 1998 .. .. 56 Table A2-4: Households Using Piped or Well Water as Main Source of Drinking Water (% of households) Latest Observation Country Name Total Rural Urban Year Puerto Rico Qatar Romania Russian Federation Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. .. 44 .. .. .. .. 96 .. .. .. .. .. .. .. 85 .. .. .. .. .. .. .. .. .. .. .. .. 76 .. 74 .. .. .. 60 85 77 .. .. .. .. .. .. .. .. 70 .. .. 73 .. 80 100 .. .. .. .. 39 .. .. .. .. 96 .. .. .. .. .. .. .. 65 .. .. .. .. .. .. .. .. .. .. .. .. 70 .. 62 .. .. .. 43 73 74 .. .. .. .. .. .. .. .. 65 .. .. 72 .. 71 100 .. .. .. .. 81 .. .. .. .. 97 .. .. .. .. .. .. .. 98 .. .. .. .. .. .. .. .. .. .. .. .. 94 .. 98 .. .. .. 69 97 95 .. .. .. .. .. .. .. .. 90 .. .. 74 .. 98 100 .. .. .. .. 2000 .. .. .. .. 1997 .. .. .. .. .. .. .. 1998 .. .. .. .. .. .. .. .. .. .. .. .. 1999 .. 1998 .. .. .. 1998 2000 2001 .. .. .. .. .. .. .. .. 1997 .. .. 1997 .. 2002 1999 UNWEIGHTED AVERAGES (1997-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 79 78 81 82 80 80 74 83 75 89 90 78 .. .. 72 73 56 72 41 64 70 72 64 85 89 71 .. .. 90 91 91 88 95 91 88 92 84 91 98 91 .. .. 57 APPENDIX 3: ICT Data by Country 58 Table A3-1: Teledensity (total telephone subscribers/1000 people) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea 12 441 115 290 1152 15 978 396 178 850 1262 1360 242 782 906 16 1016 424 1282 317 43 1323 45 224 519 372 486 659 847 24 12 38 51 1070 273 1229 5 6 .. 732 424 321 19 11 96 459 91 952 67 1316 1325 1553 50 424 387 312 212 287 94 9 1119 8 1126 257 1402 1262 583 253 104 280 1442 49 1356 798 667 716 202 18 2003 2003 2003 1999 2003 2002 2002 2002 2003 2001 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 2001 2003 2003 2003 2003 2002 2003 2003 2001 2002 2002 .. 2003 2003 2003 2003 2002 2003 2003 2003 2002 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 2003 2003 2003 2002 2003 2003 2003 2002 2003 2002 2003 2003 2003 2003 2002 2003 2001 2002 2003 59 Table A3-1: Teledensity (total telephone subscribers/1000 people) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa 9 191 55 104 1638 1117 1626 71 127 271 29 1371 .. 1419 1502 702 1151 356 195 61 57 39 1239 768 103 32 811 434 63 3 159 925 869 1991 1201 448 21 21 624 251 10 1246 94 141 552 198 454 158 351 .. 186 285 19 8 182 18 1382 442 651 1097 123 3 32 353 1622 317 44 .. 390 14 345 173 311 770 1310 797 794 524 502 16 131 2003 2002 2003 2003 2003 2003 2003 2003 2003 2003 2002 2003 .. 2003 2003 2002 2003 2003 2002 2003 2002 2002 2003 2003 2003 2003 2003 2003 2003 2001 2003 2002 2003 2003 2003 2002 2003 2003 2003 2002 2002 2003 2003 2003 2003 2002 2003 2003 2003 .. 2003 2003 2002 2003 2003 2003 2003 1998 2003 2003 2003 2002 2003 2000 2003 2003 2003 .. 2003 2002 2003 2003 2003 2003 2003 2002 2003 2003 2003 2002 2003 60 Table A3-1: Teledensity (total telephone subscribers/1000 people) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe 1392 78 477 78 851 18 1303 925 1278 16 48 408 1345 122 606 409 801 47 472 129 1625 1571 147 45 29 499 56 147 528 315 662 79 33 369 1017 1431 1170 472 80 69 384 88 1010 220 49 581 29 58 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 2002 2003 2003 2002 2002 2003 2003 2003 2003 2002 2003 2002 2003 2003 2003 2003 2002 2002 2003 2003 2002 2003 2003 2003 2002 2003 2002 2003 2003 2003 2003 2001 2003 2002 2003 2003 2003 UNWEIGHTED AVERAGES (1998-2003) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 501 64 468 301 635 266 172 547 433 292 72 99 1393 986 61 Table A3-2: Mainlines Teledensity (mainlines subscribers/1000 people) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea 2 83 69 252 535 7 488 219 148 350 542 481 114 415 268 5 497 311 489 113 9 862 34 72 245 75 223 256 380 5 3 3 7 651 156 849 2 2 .. 221 209 179 17 0 2 278 14 417 64 572 360 669 15 304 115 122 127 113 18 9 341 6 482 124 492 566 214 29 29 134 657 13 454 447 290 509 71 3 2003 2003 2003 2001 2003 2003 2002 2002 2003 2001 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2002 2003 2003 2001 2002 2002 .. 2003 2003 2003 2003 2002 2003 2003 2003 2002 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2002 2003 2001 2002 2003 62 Table A3-2: Mainlines Teledensity (mainlines subscribers/1000 people) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa 8 92 17 49 559 349 660 46 39 220 28 491 .. 458 484 169 472 114 141 10 51 41 538 196 76 12 285 200 16 2 136 588 239 797 389 271 4 8 182 102 5 521 83 14 285 62 160 103 219 .. 56 40 5 7 66 16 614 372 227 448 37 2 7 309 713 88 27 .. 122 11 46 67 41 319 411 331 261 199 253 3 73 2003 2002 2003 2003 2003 2003 2003 2003 2003 2003 2002 2003 .. 2003 2003 2002 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 2003 2003 2003 2002 2003 2002 2003 2003 2003 2002 2003 2003 2003 2002 2002 2003 2003 2003 2003 2002 2003 2003 2003 .. 2003 2003 2002 2003 2003 2003 2003 2001 2003 2003 2003 2002 2003 2000 2003 2003 2003 .. 2003 2002 2003 2003 2003 2003 2003 2002 2003 2003 2003 2002 2003 63 Table A3-2: Mainlines Teledensity (mainlines subscribers/1000 people) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe 766 46 155 22 256 5 450 241 407 13 7 107 429 49 500 320 273 27 152 44 736 727 123 37 4 105 12 113 250 118 268 77 2 233 281 591 624 280 67 31 111 54 635 87 28 243 8 26 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 2002 2003 2003 2002 2002 2003 2003 2003 2003 2002 2003 2002 2003 2003 2003 2003 2002 2002 2003 2003 2003 2003 2003 2003 2002 2003 2002 2003 2003 2003 2003 2001 2003 2002 2003 2003 2003 UNWEIGHTED AVERAGES (2000-2003) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 213 29 193 126 261 111 76 224 192 129 35 31 572 448 64 Table A3-3: Cellular Teledensity (cellular subscribers/1000 people) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea 10 358 45 42 616 9 490 178 30 500 719 879 128 367 638 10 519 113 793 205 34 462 11 152 274 297 264 401 466 19 9 35 66 419 116 380 10 8 .. 511 215 141 3 19 94 181 77 584 3 744 965 883 34 120 272 189 84 173 76 0 777 1 644 133 910 696 367 224 75 145 785 36 902 352 376 207 131 14 2003 2003 2003 1999 2003 2002 2002 2002 2003 2001 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 2001 2003 2003 2003 2003 2003 2003 2003 2001 2003 2003 .. 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 2003 2003 2003 2002 2003 2003 2003 2002 2003 2002 2003 2003 2003 2003 2002 2003 2001 2002 2003 65 Table A3-3: Cellular Teledensity (cellular subscribers/1000 people) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa 1 99 38 55 1079 769 966 25 87 51 3 880 .. 961 1018 680 679 242 64 50 6 0 701 572 27 20 526 234 47 1 23 337 630 1194 812 177 17 13 442 149 23 725 11 127 267 216 295 54 132 .. 130 244 23 1 116 2 768 899 424 648 85 6 26 44 909 228 18 .. 268 3 299 106 270 451 898 467 533 324 249 16 58 2003 2002 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 .. 2003 2003 2003 2003 2003 2002 2003 2003 2002 2003 2003 2003 2003 2003 2003 2003 2001 2003 2002 2003 2003 2003 2002 2003 2003 2003 2002 2003 2003 2003 2003 2003 2003 2003 2003 2003 .. 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2000 2003 2003 2003 .. 2003 2002 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 66 Table A3-3: Cellular Teledensity (cellular subscribers/1000 people) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe 626 32 321 56 595 14 852 684 871 3 42 364 916 73 106 89 529 20 320 84 980 843 65 7 25 394 44 34 399 197 394 2 30 136 736 912 546 193 13 38 273 34 375 133 35 338 22 32 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2003 2003 2003 2003 2002 2002 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2003 2002 2003 2003 2003 2002 2003 2003 2003 2003 2003 2002 2003 2003 2003 2003 2001 2003 2003 2003 2003 2003 UNWEIGHTED AVERAGES (1999-2003) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 296 37 280 179 381 158 96 325 249 167 37 73 827 569 67 Table A3-4: Mainlines Teledensity Outside Largest City (mainlines/1000 people) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea 0 38 55 .. .. 1 430 188 101 .. 516 452 53 283 .. 2 .. 250 .. 116 4 .. 17 54 183 .. 167 106 305 2 0 1 3 .. 113 909 .. 0 .. 153 132 146 .. .. .. .. 9 .. 34 627 339 .. 3 .. 163 94 108 .. 4 2 261 2 .. 114 512 .. 233 12 10 57 632 4 454 .. 281 .. .. 1 2001 2000 2001 .. .. 2000 1998 1998 2001 .. 1998 1997 2001 2001 .. 2001 .. 2000 .. 2001 2000 .. 2002 2001 2000 .. 2000 2001 1999 2001 1998 2001 1999 .. 2000 1998 .. 2000 .. 2001 2001 2001 .. .. .. .. 2002 .. 2001 2001 2001 .. 2000 .. 2002 2001 2003 .. 1998 2001 2001 2001 .. 2001 1997 .. 1998 1997 2001 2000 2001 2001 2000 .. 2000 .. .. 1997 68 Table A3-4: Mainlines Teledensity Outside Largest City (mainlines/1000 people) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa 0 61 .. 31 .. 330 562 36 23 142 18 .. .. .. .. .. 481 86 99 4 10 .. 518 413 56 5 217 382 5 .. 93 .. 302 .. .. .. 1 3 198 36 1 498 49 2 241 80 132 .. 128 .. 28 41 .. 4 45 2 .. .. 152 .. 16 1 4 .. 640 .. 17 .. 79 7 39 .. 7 230 334 .. .. 146 195 0 4 1998 1999 .. 1999 .. 2001 2001 2001 2001 2001 1998 .. .. .. .. .. 2000 2000 1998 2001 1998 .. 2001 2000 2001 2001 2001 1998 2000 .. 1999 .. 2000 .. .. .. 2000 2000 1999 2001 2000 2001 2001 1999 2001 1998 2001 .. 2001 .. 2000 1998 .. 2001 2000 2001 .. .. 2000 .. 1999 2001 2000 .. 1998 .. 1998 .. 2000 2000 2001 .. 2001 1998 1997 .. .. 1999 1999 1999 1998 69 Table A3-4: Mainlines Teledensity Outside Largest City (mainlines/1000 people) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. 5 129 11 .. 1 0 257 .. 3 1 .. 399 35 .. .. 208 6 71 24 .. .. 95 27 3 52 3 77 222 112 262 65 1 178 279 .. .. 232 50 .. 90 21 .. 93 16 197 5 12 .. 2000 2000 2001 .. 1998 1999 2001 .. 2000 1998 .. 1999 2001 .. .. 2000 2000 2000 2001 .. .. 2000 2001 2001 2001 2001 2001 1999 2001 2000 2001 1998 1998 2001 .. .. 2000 2000 .. 1997 1999 .. 1999 2001 2001 2001 2000 UNWEIGHTED AVERAGES (1997-2003) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 132 17 159 96 222 88 43 173 137 125 18 16 500 334 70 Table A3-5: Households with Own Telephone (% of households) Latest Observation Country Name Total Rural Urban Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala .. .. .. .. .. .. .. .. 61 .. .. .. .. .. .. 2 .. .. .. .. 4 .. .. 23 .. .. .. .. .. 2 .. 4 2 .. .. .. .. 0 .. .. .. 52 .. .. .. .. 5 .. .. .. .. .. .. .. 33 .. 28 .. .. .. .. 1 .. .. .. .. .. 13 .. .. .. 2 .. .. .. .. 16 .. .. .. .. .. .. .. .. 40 .. .. .. .. .. .. 0 .. .. .. .. 1 .. .. 1 .. .. .. .. .. 0 .. 1 0 .. .. .. .. 0 .. .. .. 10 .. .. .. .. 2 .. .. .. .. .. .. .. 9 .. 11 .. .. .. .. 0 .. .. .. .. .. 1 .. .. .. 0 .. .. .. .. 6 .. .. .. .. .. .. .. .. 75 .. .. .. .. .. .. 8 .. .. .. .. 9 .. .. 36 .. .. .. .. .. 10 .. 17 5 .. .. .. .. 1 .. .. .. 67 .. .. .. .. 10 .. .. .. .. .. .. .. 47 .. 45 .. .. .. .. 8 .. .. .. .. .. 17 .. .. .. 5 .. .. .. .. 27 .. .. .. .. .. .. .. .. 2000 .. .. .. .. .. .. 2000 .. .. .. .. 2001 .. .. 1998 .. .. .. .. .. 1999 .. 2000 1998 .. .. .. .. 1997 .. .. .. 2000 .. .. .. .. 1999 .. .. .. .. .. .. .. 1999 .. 2000 .. .. .. .. 2000 .. .. .. .. .. 2000 .. .. .. 1998 .. .. .. .. 1999 71 Table A3-5: Households with Own Telephone (% of households) Latest Observation Country Name Total Rural Urban Year Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania 2 .. .. 4 .. .. .. .. 7 .. .. .. .. .. .. .. .. .. 38 39 3 .. .. .. .. 30 .. .. .. .. .. .. .. .. .. .. .. 1 .. .. .. 2 .. .. 3 .. .. .. .. .. .. .. .. 1 .. .. 3 .. .. .. .. 11 1 2 .. .. .. .. .. .. .. .. 24 16 .. .. .. .. .. 0 .. .. 0 .. .. .. .. 3 .. .. .. .. .. .. .. .. .. 20 20 1 .. .. .. .. 14 .. .. .. .. .. .. .. .. .. .. .. 0 .. .. .. 0 .. .. 0 .. .. .. .. .. .. .. .. 0 .. .. 1 .. .. .. .. 1 0 0 .. .. .. .. .. .. .. .. 1 3 .. .. .. .. .. 6 .. .. 11 .. .. .. .. 20 .. .. .. .. .. .. .. .. .. 42 55 9 .. .. .. .. 54 .. .. .. .. .. .. .. .. .. .. .. 2 .. .. .. 9 .. .. 7 .. .. .. .. .. .. .. .. 5 .. .. 18 .. .. .. .. 16 3 5 .. .. .. .. .. .. .. .. 37 29 .. .. .. .. .. 1999 .. .. 2000 .. .. .. .. 1999 .. .. .. .. .. .. .. .. .. 1997 1999 1998 .. .. .. .. 1997 .. .. .. .. .. .. .. .. .. .. .. 1997 .. .. .. 2001 .. .. 2001 .. .. .. .. .. .. .. .. 1997 .. .. 2001 .. .. .. .. 1998 1998 1999 .. .. .. .. .. .. .. .. 2000 1998 .. .. .. .. .. 72 Table A3-5: Households with Own Telephone (% of households) Latest Observation Country Name Total Rural Urban Year Russian Federation Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. 1 .. .. .. .. .. .. .. .. .. .. .. .. 28 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 42 3 .. .. .. .. .. .. .. .. 7 .. .. 8 .. 4 7 .. 0 .. .. .. .. .. .. .. .. .. .. .. .. 6 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 17 1 .. .. .. .. .. .. .. .. 2 .. .. 1 .. 0 1 .. 8 .. .. .. .. .. .. .. .. .. .. .. .. 43 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 66 15 .. .. .. .. .. .. .. .. 27 .. .. 26 .. 10 17 .. 2000 .. .. .. .. .. .. .. .. .. .. .. .. 1998 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 2000 2001 .. .. .. .. .. .. .. .. 1997 .. .. 1997 .. 2002 1999 UNWEIGHTED AVERAGES (1997-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 13 6 22 31 13 14 9 43 23 24 4 4 .. .. 4 2 5 9 1 4 2 23 4 11 1 1 .. .. 23 14 31 45 17 23 24 62 34 38 15 10 .. .. 73 Table A3-6: Cost of Local Phone Call (US cents/3 minutes) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 2 4 0 8 9 6 2 2 9 19 19 10 .. 5 3 0 1 17 15 11 20 2 9 2 2 5 0 3 10 7 3 6 0 5 11 43 11 .. 10 3 2 17 .. .. 2 9 10 9 8 15 11 8 10 6 3 2 1 5 3 11 2 40 6 16 15 32 26 3 3 11 3 9 27 9 0 8 8 .. 2002 2003 2001 2001 2002 1999 2003 2003 2003 2003 2003 2002 .. 2003 2003 2002 2002 2003 2003 2003 2003 2003 2000 2003 2003 2003 2001 2003 2002 2003 2003 2002 2002 2003 2000 2002 2002 .. 2003 2003 2003 2003 .. .. 2003 2003 2003 2003 2003 2003 2003 2003 2002 2002 2003 2003 2003 1998 2002 2003 2003 1997 2003 2003 2003 2003 2003 2002 2003 2003 2002 2003 2000 2003 2001 2001 2002 74 Table A3-6: Cost of Local Phone Call (US cents/3 minutes) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa 15 0 .. 6 0 16 9 2 3 1 .. 17 .. 2 11 2 7 5 0 9 12 .. 3 0 10 6 12 10 22 .. .. 11 16 104 0 1 7 6 2 6 7 12 0 11 4 11 14 0 2 .. 2 17 8 6 4 1 11 .. 27 0 8 10 10 .. 15 7 2 .. 12 8 9 8 0 9 13 .. 0 12 2 9 4 1997 2003 .. 2003 2003 2003 2002 2003 2003 2003 .. 2003 .. 2002 2001 2003 2003 2003 2002 2002 2003 .. 2003 2003 2003 2003 2003 2003 2003 .. .. 2001 2003 2003 2003 2001 2002 2002 2003 2003 2001 2002 2003 2003 2002 1999 2003 2003 2003 .. 2003 2003 2002 2003 2003 2003 2001 .. 2001 2003 2003 2001 2003 .. 2002 2003 2003 .. 2001 2003 2001 2002 2003 2003 2003 .. 2003 2003 1999 2002 2003 75 Table A3-6: Cost of Local Phone Call (US cents/3 minutes) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe 6 17 5 20 16 3 2 19 8 6 5 15 7 9 .. 9 13 3 6 5 11 15 1 1 12 7 10 5 4 2 14 .. 21 0 0 18 0 17 1 25 2 2 0 5 2 1 9 1 2000 2002 2003 2003 2003 2002 2003 2003 2003 2003 2003 2003 2001 2003 .. 2002 2002 2003 2003 2003 2001 2002 2002 2003 2002 2003 2002 2002 2003 2003 2003 .. 2002 1999 2003 2002 2003 2000 2001 2003 2003 2003 2000 2002 2002 2002 2002 2002 UNWEIGHTED AVERAGES (1997-2003) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 9 8 7 6 9 8 5 7 7 6 4 10 15 9 76 Table A3-7: Cost of Phone Call to the US (US cents/3 minutes) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 247 415 .. 230 134 590 277 581 290 68 160 555 240 199 207 405 225 200 284 576 350 115 367 302 364 177 .. 146 258 371 .. 325 120 526 .. 1359 911 .. 218 670 200 .. .. .. 193 638 .. 735 28 83 152 473 .. 390 175 257 123 .. 355 74 705 .. 407 106 638 367 1088 346 68 35 113 67 241 397 .. 76 461 .. 2003 1999 .. 1998 2003 1998 1999 1999 1999 2003 1998 2003 1999 2003 2003 2003 2003 1998 2003 2001 1998 2003 1999 2003 1999 1999 .. 2003 2003 2003 .. 1999 1998 1999 .. 2003 2001 .. 2001 1998 1999 .. .. .. 2000 2003 .. 2001 2003 2003 1999 2003 .. 1998 2001 2003 2001 .. 2003 2003 2003 .. 1999 2002 1999 2000 2003 2003 2003 2002 2003 2001 2000 1999 .. 1999 2001 77 Table A3-7: Cost of Phone Call to the US (US cents/3 minutes) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. 389 710 285 262 79 84 320 418 195 .. 73 .. 330 140 520 167 196 276 436 696 .. 174 148 904 637 202 448 231 .. .. .. 231 40 112 395 741 6 237 586 1228 333 .. 436 250 .. 304 600 221 .. 492 163 522 36 428 528 65 .. 343 94 320 877 715 .. 31 78 360 .. 436 432 82 245 481 179 93 87 195 182 291 1123 136 .. 1999 1998 2003 2003 2003 2000 2001 1999 2003 .. 1999 .. 1998 1999 1998 2000 2003 1999 2003 2000 .. 2003 2003 2003 2001 2003 1999 2001 .. .. .. 2003 2000 2003 1999 2003 2001 2001 2003 2001 2001 .. 1999 2003 .. 2001 2003 2003 .. 2000 2003 1999 2001 2000 1999 1999 .. 2000 1999 2003 2001 1999 .. 2003 2003 2000 .. 2000 2000 2001 1999 1999 2003 2002 1998 2003 2003 1999 1999 2003 78 Table A3-7: Cost of Phone Call to the US (US cents/3 minutes) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. 495 240 181 559 274 68 79 52 .. .. 58 188 233 .. .. 397 392 129 242 32 98 481 695 528 154 215 109 222 228 209 .. 351 .. 173 115 .. 488 1395 745 520 944 87 15 410 208 645 436 .. 2003 2003 2001 1999 1999 2000 2001 2003 .. .. 2001 1998 2003 .. .. 2000 2001 2002 2003 2001 1999 2001 2003 2003 2003 2003 2003 2001 2003 2003 .. 2003 .. 2003 1999 .. 2000 2000 2000 1998 1999 1998 2003 2003 2003 2003 2000 UNWEIGHTED AVERAGES (1998-2003) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 335 504 309 314 305 407 450 326 325 281 336 497 128 206 79 Table A3-8: Cost of Cellular Local Call (US cents/3 off-peak minutes) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 20 78 30 24 8 .. 123 35 75 189 101 30 90 32 31 105 10 84 90 59 75 .. 15 46 33 36 .. .. 103 68 57 103 20 90 .. 52 .. .. 59 14 2 73 .. .. 25 62 51 90 44 25 25 34 .. 37 .. 13 .. .. .. 43 11 159 30 42 101 282 65 48 20 54 71 96 14 44 240 38 46 .. 2001 2003 2003 2001 2003 .. 1999 2002 2001 2003 2003 2002 1999 2002 2003 2002 2002 2003 2002 2003 2002 .. 2000 2001 2003 2002 .. .. 2003 2003 2002 2003 1999 2002 .. 2003 .. .. 1999 2002 2003 2003 .. .. 2001 2003 1999 2001 2002 2001 2001 2003 .. 1999 .. 2003 .. .. .. 2001 2002 1997 2002 2001 2003 2003 2003 2001 2003 2002 2002 1999 2000 2001 2002 2001 2002 80 Table A3-8: Cost of Cellular Local Call (US cents/3 off-peak minutes) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. 46 .. 149 18 26 35 13 .. 66 .. 62 .. .. 28 50 32 59 .. 57 117 .. 21 20 .. 21 39 168 26 .. .. 142 41 42 26 47 58 65 31 47 98 80 30 .. 10 .. 83 120 106 .. 95 33 35 1 30 7 35 .. 27 85 25 23 90 .. 40 100 29 .. 45 58 47 29 23 57 34 72 59 45 2 37 .. .. 2002 .. 2002 2002 2001 2001 2003 .. 2001 .. 2001 .. .. 1999 2002 2002 2002 .. 2002 2003 .. 2003 2002 .. 2002 2000 2003 2002 .. .. 2001 2002 2003 2002 1999 2003 2002 2002 2003 2001 2001 2003 .. 2002 .. 2001 2003 1997 .. 2002 2002 2003 2002 2002 2003 2000 .. 2001 2003 2003 2001 2002 .. 2001 2003 2002 .. 1999 2002 2000 2002 2002 1999 2002 1999 2003 2002 1999 2002 .. 81 Table A3-8: Cost of Cellular Local Call (US cents/3 off-peak minutes) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. 32 43 49 48 17 25 40 91 1 25 104 8 .. .. 99 25 56 34 .. 38 23 107 41 21 71 7 96 41 49 .. 43 79 17 22 30 27 29 .. 48 16 .. 39 16 31 77 33 .. .. 2002 2003 2001 2002 2002 2001 2000 2002 2003 2002 1999 2002 .. .. 2000 2003 2002 2003 .. 2002 2002 2000 2002 2002 2002 2002 2002 2003 2002 .. 2003 1999 2003 2002 2002 2000 2002 .. 2001 2003 .. 1999 2003 2001 2002 2001 UNWEIGHTED AVERAGES (1997-2003) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 49 40 49 44 54 44 42 40 57 52 17 42 57 70 82 Table A3-9: Commercial Perception of Telephone/Fax Infrastructure Quality (1=worst 7=best) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. .. .. .. .. .. .. 5.8 .. .. 6.6 6.7 .. .. .. 1.8 .. .. 6.4 .. .. .. .. 4.7 .. 4.6 6.0 .. 4.5 .. .. .. .. 6.7 .. .. .. .. .. 6.7 5.5 5.5 .. .. .. 2.7 .. 6.2 .. .. 6.2 6.9 .. .. 5.5 2.8 5.5 6.2 .. .. 6.2 .. .. .. 7.0 6.7 .. .. .. .. 6.8 .. 6.0 .. .. .. 4.7 .. .. .. .. .. .. .. .. 2002 .. .. 2002 2002 .. .. .. 2002 .. .. 2002 .. .. .. .. 2002 .. 2002 2002 .. 2002 .. .. .. .. 2002 .. .. .. .. .. 2002 2002 2002 .. .. .. 2002 .. 2002 .. .. 2002 2002 .. .. 2002 2002 2001 2002 .. .. 2002 .. .. .. 2002 2002 .. .. .. .. 2002 .. 2002 .. .. .. 2002 .. 83 Table A3-9: Commercial Perception of Telephone/Fax Infrastructure Quality (1=worst 7=best) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda .. .. 1.8 1.6 6.9 6.4 7.0 5.6 4.5 .. .. 6.3 .. 6.8 5.9 4.7 6.7 5.9 4.8 .. .. .. 6.4 .. .. .. 5.7 .. .. .. .. .. 5.7 5.8 .. .. .. .. 6.0 .. .. .. .. .. 5.2 .. 5.0 .. .. .. .. 6.1 .. .. 5.1 .. 6.7 .. .. 6.7 2.3 .. 3.1 .. 6.6 .. .. .. 5.7 .. 3.2 5.9 4.4 5.1 6.5 .. .. 4.4 4.5 .. .. .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 2002 2002 2001 .. .. .. 2002 .. .. .. 2002 .. .. .. .. .. 2002 2001 .. .. .. .. 2002 .. .. .. .. .. 2002 .. 2002 .. .. .. .. 2002 .. .. 2002 .. 2002 .. .. 2002 2002 .. 2002 .. 2002 .. .. .. 2002 .. 2002 2002 2002 2002 2002 .. .. 2002 2002 .. 84 Table A3-9: Commercial Perception of Telephone/Fax Infrastructure Quality (1=worst 7=best) Country Name Latest Observation Year Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. .. .. .. .. 6.8 6.0 6.2 .. .. 5.1 6.0 5.4 .. .. .. .. .. .. 6.7 6.9 .. .. .. 6.2 .. .. 4.8 5.5 5.2 .. .. 3.7 .. 6.6 6.8 6.4 .. .. 5.3 4.8 .. .. .. .. .. 2.9 .. .. .. .. .. .. .. 2002 2002 2002 .. .. 2002 2002 2002 .. .. .. .. .. .. 2002 2002 .. .. .. 2002 .. .. 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 .. .. 2002 2002 .. .. .. .. .. 2002 UNWEIGHTED AVERAGES (2001-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 5.5 3.4 5.3 4.9 5.6 4.3 5.2 5.3 4.6 5.8 4.3 4.3 6.6 6.7 85 Table A3-10: Commercial Perception of Availability of Mobile or Cellular Telephone (1=worst 7=best) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. .. .. .. .. .. .. 6.0 .. .. 6.6 6.9 .. .. .. 5.8 .. .. 6.9 .. .. .. .. 5.2 .. 5.7 6.4 .. 5.2 .. .. .. .. 6.7 .. .. .. .. .. 6.7 5.1 5.5 .. .. .. 2.9 .. 6.5 .. .. 6.8 6.8 .. .. 5.9 5.1 6.1 6.0 .. .. 6.7 .. .. .. 7.0 6.6 .. .. .. .. 6.9 .. 6.3 .. .. .. 5.7 .. .. .. .. .. .. .. .. 2002 .. .. 2002 2002 .. .. .. 2002 .. .. 2002 .. .. .. .. 2002 .. 2002 2002 .. 2002 .. .. .. .. 2002 .. .. .. .. .. 2002 2002 2002 .. .. .. 2002 .. 2002 .. .. 2002 2002 .. .. 2002 2002 2001 2002 .. .. 2002 .. .. .. 2002 2002 .. .. .. .. 2002 .. 2002 .. .. .. 2002 .. 86 Table A3-10: Commercial Perception of Availability of Mobile or Cellular Telephone (1=worst 7=best) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda .. .. 5.1 4.4 6.9 6.5 7.0 6.1 5.6 .. .. 6.2 .. 7.0 6.6 6.3 6.6 6.3 5.8 .. .. .. 6.6 .. .. .. 6.1 .. .. .. .. .. 6.4 6.2 .. .. .. .. 6.3 .. .. .. .. .. 6.1 .. 5.2 .. .. .. .. 6.4 .. .. 5.9 .. 6.9 .. .. 6.7 4.2 .. 5.3 .. 6.8 .. .. .. 5.8 .. 5.9 5.8 6.3 6.1 6.7 .. .. 6.1 5.4 .. .. .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 2002 2002 2001 .. .. .. 2002 .. .. .. 2002 .. .. .. .. .. 2002 2001 .. .. .. .. 2002 .. .. .. .. .. 2002 .. 2002 .. .. .. .. 2002 .. .. 2002 .. 2002 .. .. 2002 2002 .. 2002 .. 2002 .. .. .. 2002 .. 2002 2002 2002 2002 2002 .. .. 2002 2002 .. 87 Table A3-10: Commercial Perception of Availability of Mobile or Cellular Telephone (1=worst 7=best) Country Name Latest Observation Year Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. .. .. .. .. 6.7 6.5 6.8 .. .. 6.3 6.3 5.8 .. .. .. .. .. .. 7.0 6.8 .. .. .. 6.3 .. .. 5.7 4.9 6.5 .. .. 3.8 .. 6.9 6.4 5.7 .. .. 5.9 4.8 .. .. .. .. .. 4.8 .. .. .. .. .. .. .. 2002 2002 2002 .. .. 2002 2002 2002 .. .. .. .. .. .. 2002 2002 .. .. .. 2002 .. .. 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 .. .. 2002 2002 .. .. .. .. .. 2002 UNWEIGHTED AVERAGES (2001-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 6.1 5.0 5.9 5.8 6.0 5.5 5.7 6.0 5.5 5.9 5.9 5.7 6.7 6.9 88 Table A3-11: Commercial Perception of Internet Access in Schools (1=worst 7=best) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. .. .. .. .. .. .. 3.2 .. .. 5.8 5.7 .. .. .. 2.0 .. .. 5.3 .. .. .. .. 2.5 .. 3.2 4.2 .. 2.8 .. .. .. .. 6.2 .. .. .. .. .. 4.6 3.1 3.0 .. .. .. 3.5 .. 3.7 .. .. 4.8 5.8 .. .. 3.4 2.2 2.3 3.3 .. .. 5.8 .. .. .. 6.7 4.8 .. .. .. .. 5.2 .. 3.5 .. .. .. 2.0 .. .. .. .. .. .. .. .. 2002 .. .. 2002 2002 .. .. .. 2002 .. .. 2002 .. .. .. .. 2002 .. 2002 2002 .. 2002 .. .. .. .. 2002 .. .. .. .. .. 2002 2002 2002 .. .. .. 2002 .. 2002 .. .. 2002 2002 .. .. 2002 2002 2001 2002 .. .. 2002 .. .. .. 2002 2002 .. .. .. .. 2002 .. 2002 .. .. .. 2002 .. 89 Table A3-11: Commercial Perception of Internet Access in Schools (1=worst 7=best) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. 1.4 1.9 6.0 5.0 6.3 3.2 2.8 .. .. 4.9 .. 6.0 3.4 2.8 4.8 4.2 2.1 .. .. .. 6.3 .. .. .. 4.3 .. .. .. .. .. 3.6 4.7 .. .. .. .. 4.1 .. .. .. .. .. 3.4 .. 3.1 .. .. .. .. 2.8 .. .. 3.4 .. 5.7 .. .. 5.8 1.5 .. 1.3 .. 5.3 .. .. .. 3.3 .. 2.0 2.8 3.5 3.6 4.7 .. .. 3.3 3.0 .. .. .. .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 2002 2002 2001 .. .. .. 2002 .. .. .. 2002 .. .. .. .. .. 2002 2001 .. .. .. .. 2002 .. .. .. .. .. 2002 .. 2002 .. .. .. .. 2002 .. .. 2002 .. 2002 .. .. 2002 2002 .. 2002 .. 2002 .. .. .. 2002 .. 2002 2002 2002 2002 2002 .. .. 2002 2002 .. .. 90 Table A3-11: Commercial Perception of Internet Access in Schools (1=worst 7=best) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. .. .. .. 6.3 4.2 5.5 .. .. 3.6 4.7 2.8 .. .. .. .. .. .. 6.2 5.9 .. .. .. 4.2 .. .. 2.9 4.6 3.2 .. .. 2.1 .. 5.7 5.9 3.7 .. .. 2.7 2.7 .. .. .. .. .. 2.1 .. .. .. .. .. .. 2002 2002 2002 .. .. 2002 2002 2002 .. .. .. .. .. .. 2002 2002 .. .. .. 2002 .. .. 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 .. .. 2002 2002 .. .. .. .. .. 2002 UNWEIGHTED AVERAGES (2001-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 4.0 2.1 3.4 3.0 3.8 2.8 3.4 3.7 2.8 3.5 2.7 2.8 5.4 6.0 91 Table A3-12: Commercial Perception of Postal Efficiency (1=worst 7=best) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. .. .. .. .. .. .. 3.5 .. .. 6.5 6.4 .. .. .. 2.8 .. .. 6.1 .. .. .. .. 3.1 .. 5.2 5.3 .. 3.5 .. .. .. .. 6.5 .. .. .. .. .. 4.7 4.9 3.9 .. .. .. 3.0 .. 5.3 .. .. 6.0 6.8 .. .. 2.6 2.2 4.7 2.3 .. .. 5.6 .. .. .. 6.8 6.0 .. .. .. .. 6.7 .. 4.5 .. .. .. 3.0 .. .. .. .. .. .. .. .. 2002 .. .. 2002 2002 .. .. .. 2002 .. .. 2002 .. .. .. .. 2002 .. 2002 2002 .. 2002 .. .. .. .. 2002 .. .. .. .. .. 2002 2002 2002 .. .. .. 2002 .. 2002 .. .. 2002 2002 .. .. 2002 2002 2001 2002 .. .. 2002 .. .. .. 2002 2002 .. .. .. .. 2002 .. 2002 .. .. .. 2002 .. 92 Table A3-12: Commercial Perception of Postal Efficiency (1=worst 7=best) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. 2.8 1.9 6.6 5.1 6.7 3.9 3.3 .. .. 5.7 .. 6.5 4.6 3.1 6.8 4.4 2.5 .. .. .. 6.0 .. .. .. 4.3 .. .. .. .. .. 4.2 6.8 .. .. .. .. 5.2 .. .. .. .. .. 4.5 .. 2.6 .. .. .. .. 5.2 .. .. 4.1 .. 6.0 .. .. 6.7 2.7 .. 1.9 .. 6.2 .. .. .. 3.1 .. 2.3 3.2 1.8 4.4 6.3 .. .. 3.8 3.7 .. .. .. .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 2002 2002 2001 .. .. .. 2002 .. .. .. 2002 .. .. .. .. .. 2002 2001 .. .. .. .. 2002 .. .. .. .. .. 2002 .. 2002 .. .. .. .. 2002 .. .. 2002 .. 2002 .. .. 2002 2002 .. 2002 .. 2002 .. .. .. 2002 .. 2002 2002 2002 2002 2002 .. .. 2002 2002 .. .. 93 Table A3-12: Commercial Perception of Postal Efficiency (1=worst 7=best) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. .. .. .. 6.5 5.4 6.4 .. .. 3.3 5.2 3.3 .. .. .. .. .. .. 6.6 6.7 .. .. .. 5.1 .. .. 4.4 5.3 4.1 .. .. 3.0 .. 5.9 6.7 4.0 .. .. 1.9 4.7 .. .. .. .. .. 2.8 .. .. .. .. .. .. 2002 2002 2002 .. .. 2002 2002 2002 .. .. .. .. .. .. 2002 2002 .. .. .. 2002 .. .. 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 .. .. 2002 2002 .. .. .. .. .. 2002 UNWEIGHTED AVERAGES (2001-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 4.6 3.1 3.9 3.5 4.4 3.5 4.2 4.3 3.1 4.9 3.3 3.7 6.2 6.5 94 Table A3-13: Phone Faults (reported faults/100 mainlines) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 57 6 .. 14 37 59 17 53 .. 8 5 45 .. 15 208 .. 25 6 50 6 .. .. .. .. 37 2 86 3 20 32 7 60 .. 43 56 .. 61 .. 25 .. 33 56 .. .. 5 81 12 10 26 7 9 9 .. .. 35 1 35 62 51 16 100 .. 9 8 .. 25 1 .. 17 .. 67 14 .. 9 .. .. 2 .. 2002 2001 .. 1997 1999 1998 1998 2003 .. 2002 2003 2003 .. 2001 1998 .. 2003 2003 2003 2001 .. .. .. .. 1997 2003 1998 2003 2002 1998 1999 1998 .. 2003 1998 .. 2001 .. 2001 .. 2003 2002 .. .. 2003 2003 2002 2002 2002 2003 2003 2002 .. .. 2001 2003 2003 1998 2003 2001 2003 .. 2002 1998 .. 1999 2003 .. 2002 .. 2001 2003 .. 1998 .. .. 2002 95 Table A3-13: Phone Faults (reported faults/100 mainlines) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa 71 87 .. 4 1 17 .. 126 20 3 .. 6 .. .. 16 40 .. 13 .. 149 .. .. 1 4 .. .. 20 .. 75 144 .. 1 16 7 15 .. 43 .. 40 46 178 21 .. 115 41 13 2 48 5 .. 21 25 70 155 40 88 1 .. 27 31 5 105 21 .. 14 .. 99 .. 8 .. 3 17 5 17 10 .. 23 9 35 16 22 2000 1999 .. 2002 2003 1997 .. 2002 2001 1998 .. 2003 .. .. 1998 2002 .. 2003 .. 2002 .. .. 2003 2003 .. .. 2003 .. 2003 1997 .. 2002 2003 2001 2003 .. 2002 .. 2002 2002 2000 2002 .. 1999 2002 1998 2003 2003 2003 .. 2003 2000 2002 2003 2003 2002 1999 .. 2003 2000 2003 2001 2003 .. 1997 .. 1998 .. 2003 .. 2001 1999 1997 2001 2003 .. 2003 2003 1999 1999 1999 96 Table A3-13: Phone Faults (reported faults/100 mainlines) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. 4 2 17 6 23 99 10 23 5 .. 48 14 17 .. .. 17 5 39 70 .. 18 50 144 24 92 6 .. 75 28 30 86 80 34 0 11 13 6 87 .. 2 .. .. 94 .. .. 91 223 .. 1999 2002 2001 2003 1998 2003 2003 2003 1999 .. 2002 2003 2002 .. .. 2003 1999 2003 2003 .. 1999 2001 2003 2002 2003 2002 .. 1997 2002 2003 2001 1998 1999 2002 2002 2003 1999 2001 .. 2001 .. .. 2003 .. .. 2002 1997 UNWEIGHTED AVERAGES (1997-2003) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 37 64 25 33 18 45 39 34 24 23 97 57 11 28 97 Table A3-14: Unmet Demand (% of main telephone lines in operation) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 45 39 .. 0 31 .. 1 11 .. 0 0 0 .. .. 21 1 10 .. 4 45 0 10 1 .. 19 1 2 4 20 23 .. 53 0 1 0 13 6 .. 1 .. 16 33 .. .. 1 1 0 .. 1 1 0 0 .. .. 1 1 6 34 121 1 34 0 5 0 0 .. 11 28 13 0 64 0 0 0 0 .. 6 .. 2002 2001 .. 2000 1999 .. 2000 2003 .. 2003 2002 2003 .. .. 2003 2001 2003 .. 2003 2000 1999 2003 1999 .. 1998 2001 1998 2003 2002 2001 .. 1998 2002 2003 1998 2002 1999 .. 2001 .. 2001 2002 .. .. 2003 2003 2002 .. 2003 2003 2001 2003 .. .. 2001 2003 2001 1998 2003 2003 2003 2000 2002 2002 2001 .. 2002 2002 2003 2003 2001 2003 2000 2000 1999 .. 2001 98 Table A3-14: Unmet Demand (% of main telephone lines in operation) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa 46 118 .. 99 0 1 0 4 .. 11 .. .. .. .. 0 38 0 0 9 34 1 .. 0 0 10 14 2 .. 73 36 15 0 0 0 0 .. 3 24 1 0 .. 0 .. 289 4 10 0 1 11 .. 26 0 15 28 2 86 0 .. 2 0 72 .. 0 0 0 1 5 .. .. 0 8 2 .. 4 1 .. 0 11 17 63 37 2000 1999 .. 2003 2003 2003 2002 2001 .. 2003 .. .. .. .. 2000 2002 2001 2003 2001 2002 1998 .. 2003 2003 2003 2000 2003 .. 2003 1999 1999 2001 2003 2003 2003 .. 2002 2002 2003 2002 .. 2002 .. 1999 2002 1998 2001 2003 2003 .. 2003 2000 2002 2003 2002 2003 2000 .. 2000 2003 1999 .. 2003 1999 2002 2002 2003 .. .. 2000 1998 2001 .. 2001 1999 .. 2003 2003 2001 1999 2003 99 Table A3-14: Unmet Demand (% of main telephone lines in operation) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe 0 10 2 4 9 144 0 1 0 0 625 1 0 42 .. .. 1 99 8 49 0 0 154 2 5 9 54 37 4 11 0 9 16 20 0 0 0 0 2 .. 14 .. 2 0 130 12 13 44 2000 2002 2002 2001 2003 1998 2003 2003 2003 2000 2003 2000 1999 2003 .. .. 2003 2001 2003 2003 2000 2002 2001 2003 2002 2003 2002 2001 1999 2002 2003 2001 1999 2002 2002 2002 1999 2000 2001 .. 1997 .. 1997 2003 2002 2003 2002 2003 UNWEIGHTED AVERAGES (1997-2003) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 21 47 12 20 4 29 13 8 17 26 24 50 0 0 100 APPENDIX 4: Transport Data by Country 101 Table A4-1: Road Density in Terms of Population (road-km/1000 people) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 5.7 3.5 .. .. 4.0 3.5 6.1 2.7 .. 42.8 24.8 3.4 9.0 5.0 1.6 5.9 8.1 14.4 11.8 1.1 .. 4.7 7.0 5.6 6.2 10.1 3.5 4.7 1.1 .. 1.0 2.3 44.9 2.6 .. 6.5 4.4 .. 5.2 1.4 2.7 1.6 3.4 3.8 9.0 3.3 6.4 5.5 15.2 12.5 13.4 4.4 10.9 1.5 3.4 1.0 1.6 6.5 1.0 41.2 0.5 .. 4.3 15.1 15.0 .. 6.7 2.1 3.9 2.8 2.3 10.8 .. 10.3 .. 1.3 4.2 .. 2002 1999 .. .. 2001 1999 1999 2002 .. 1999 2002 2002 1999 2002 1999 2002 2002 2002 1999 1999 .. 2002 2002 1999 1999 2000 1999 2002 1999 .. 2000 1999 2002 1999 .. 1999 1999 .. 2001 2002 1999 1999 1997 1999 2002 1999 2002 1999 2002 2002 2002 1999 1999 1999 2002 1999 1999 1999 1999 2002 2002 .. 1999 2002 2002 .. 2000 1999 2002 1999 2001 1999 .. 1999 .. 1999 1999 102 Table A4-1: Road Density in Terms of Population (road-km/1000 people) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa 3.3 10.5 0.5 2.2 0.3 15.7 45.1 3.2 1.7 2.7 2.0 24.4 .. 2.6 8.3 7.3 9.2 1.4 5.6 2.1 7.6 1.4 1.9 2.1 3.8 4.2 25.9 1.7 3.4 3.5 16.2 .. 22.2 11.9 0.8 4.3 3.3 2.8 2.9 .. 1.4 5.6 .. 3.0 1.7 .. 3.4 2.1 3.0 .. 20.1 1.9 1.8 .. 21.3 0.6 7.4 .. .. 23.5 3.5 1.0 1.6 .. 20.2 14.0 1.8 .. 4.1 3.9 5.7 3.0 2.5 9.5 1.7 6.3 2.2 9.1 3.7 1.6 4.6 1999 1999 1999 1999 1999 2002 2002 2002 2002 1998 1999 2002 .. 2002 1999 1999 2001 2002 2002 2000 1999 1999 1999 1999 1999 1999 2002 1999 1999 1999 1999 .. 2002 2000 2002 1999 1999 1999 1999 .. 1999 2002 .. 1999 2002 .. 1999 1999 2002 .. 2002 2002 1999 .. 2002 2002 1999 .. .. 2002 2002 1999 1999 .. 2002 1999 2001 .. 2000 1999 1999 2001 2002 2001 2001 2001 1999 2002 2001 1999 1999 103 Table A4-1: Road Density in Terms of Population (road-km/1000 people) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. 2.2 7.3 1.6 4.8 2.2 0.8 8.0 10.2 3.3 2.6 6.1 16.3 .. 7.6 7.9 7.6 0.4 10.4 3.0 23.9 9.8 3.8 4.5 2.7 0.9 1.7 6.8 6.5 2.0 5.1 5.3 1.2 3.5 0.4 6.3 22.4 2.7 3.3 5.5 4.0 1.2 .. .. 3.9 4.8 6.9 1.5 .. 1999 2000 1999 1997 2002 2002 2002 2002 1999 1999 2002 2001 .. 1999 1999 2002 1999 2002 2000 2002 2002 2002 2000 1999 2000 1999 1999 1999 2001 2002 1999 1999 2002 1999 1999 2001 1999 1999 1999 1999 1999 .. .. 1999 1997 1999 1998 UNWEIGHTED AVERAGES (1997-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 6.7 3.0 7.0 4.9 9.2 5.0 4.2 8.6 5.7 4.8 2.4 3.3 17.3 4.3 104 Table A4-2: Road Density in Terms of Land (road-km/1000 sq km) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea 32.2 656.9 43.7 .. .. 41.3 568.2 78.7 299.0 .. 105.6 2417.5 339.3 269.0 4871.8 1594.0 3720.9 385.5 4929.8 126.0 61.4 .. 85.3 55.6 426.7 18.0 203.9 218.2 335.1 45.7 .. 69.8 73.7 152.8 273.0 .. 38.2 26.5 .. 106.3 189.3 108.8 394.6 69.3 37.5 691.4 158.5 506.9 554.2 1254.7 1646.0 1693.3 124.7 1040.0 260.4 156.0 64.3 484.0 102.7 39.7 1319.7 33.3 .. 188.3 258.2 1623.5 .. 32.8 270.0 291.1 661.2 202.9 907.7 .. 3058.8 .. 130.2 124.1 1999 2002 1999 .. .. 2001 1999 1999 2002 .. 1999 2002 2002 1999 2002 1999 2002 2002 2002 1999 1999 .. 2002 2002 1999 1999 2000 1999 2002 1999 .. 2000 1999 2002 1999 .. 1999 1999 .. 2001 2002 1999 1999 1997 1999 2002 1999 2002 1999 2002 2002 2002 1999 1999 1999 2002 1999 1999 1999 1999 2002 2002 .. 1999 2002 2002 .. 2000 1999 2002 1999 2001 1999 .. 1999 .. 1999 1999 105 Table A4-2: Road Density in Terms of Land (road-km/1000 sq km) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa 156.5 40.5 150.9 121.6 1757.2 1732.6 129.5 1115.0 203.3 102.2 104.1 1389.7 .. 778.6 1631.0 1726.7 3214.4 82.1 30.7 112.3 917.8 259.1 881.1 249.7 96.5 94.1 974.6 713.6 195.7 110.0 47.3 .. 1230.8 2014.7 16238.1 341.5 85.7 301.9 200.5 .. 12.4 6943.8 .. 7.5 985.2 .. 172.6 341.9 386.8 25641.0 31.4 129.3 38.8 .. 51.3 107.0 3438.6 .. .. 344.7 154.1 8.0 213.4 .. 299.9 106.0 334.3 .. 156.4 43.3 74.3 61.1 677.9 1198.3 187.3 2708.3 111.8 864.6 31.8 486.4 279.2 1999 1999 1999 1999 1999 2002 2002 2002 2002 1998 1999 2002 .. 2002 1999 1999 2001 2002 2002 2000 1999 1999 1999 1999 1999 1999 2002 1999 1999 1999 1999 .. 2002 2000 2002 1999 1999 1999 1999 .. 1999 2002 .. 1999 2002 .. 1999 1999 2002 1999 2002 2002 1999 .. 2002 2002 1999 .. .. 2002 2002 1999 1999 .. 2002 1999 2001 .. 2000 1999 1999 2001 2002 2001 2001 2001 1999 2002 2001 1999 1999 106 Table A4-2: Road Density in Terms of Land (road-km/1000 sq km) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. 333.3 70.7 75.7 828.9 157.8 4672.1 880.5 1006.5 48.6 35.2 227.2 1331.2 .. 888.9 1983.6 2125.6 5.0 28.8 180.6 518.0 1800.6 352.0 197.5 99.8 112.4 138.3 944.4 1621.8 122.3 460.5 51.1 137.0 292.9 13.0 1544.0 696.4 51.3 197.0 87.8 109.0 286.6 .. .. 126.9 494.3 89.8 47.4 .. 1999 2000 1999 1997 2002 2002 2002 2002 1999 1999 2002 2001 .. 1999 1999 2002 1999 2002 2000 2002 2002 2002 2000 1999 2000 1999 1999 1999 2001 2002 1999 1999 2002 1999 1999 2001 1999 1999 1999 1999 1999 .. .. 1999 1997 1999 1999 UNWEIGHTED AVERAGES (1997-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 840.6 181.0 702.0 327.7 1076.4 441.5 276.4 580.3 712.7 608.9 544.6 155.7 1340.4 4390.9 107 Table A4-3: Rail Lines Density in Terms of Population (rail-km/1000 people) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 0.14 0.11 .. .. .. .. 0.98 0.23 .. .. 0.71 .. .. .. 0.02 .. 0.56 0.34 .. .. .. .. 0.43 0.25 .. 0.17 .. 0.55 0.05 .. 0.05 0.06 1.31 .. .. .. .. .. 0.32 0.05 0.07 .. 0.07 0.28 0.22 0.04 0.61 0.39 .. 0.93 0.42 .. .. .. .. 0.08 0.19 .. .. 0.71 .. .. .. 1.13 0.49 .. 0.56 .. 0.30 0.43 0.05 0.22 .. .. .. .. .. .. 2002 2002 .. .. .. .. 2002 2002 .. .. 2002 .. .. .. 2002 .. 2002 2002 .. .. .. .. 2002 2002 .. 2002 .. 2002 2002 .. 2002 2002 1997 .. .. .. .. .. 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 .. 2002 2002 .. .. .. .. 2002 2000 .. .. 2002 .. .. .. 2002 2002 .. 2002 .. 2002 2002 2000 2002 .. .. .. .. .. 108 Table A4-3: Rail Lines Density in Terms of Population (rail-km/1000 people) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. .. .. .. 0.76 .. 0.06 0.03 0.09 0.10 0.49 .. 0.10 0.28 .. 0.16 0.06 0.91 0.08 .. 0.23 0.07 .. 0.08 .. 0.97 .. .. .. .. .. 0.51 .. .. 0.34 0.05 0.07 0.07 .. 0.06 .. .. .. .. .. 0.26 .. 0.26 .. 0.74 0.06 0.11 .. 1.23 .. 0.17 .. .. 1.02 .. .. 0.03 .. 0.90 .. 0.05 .. .. .. .. 0.08 0.01 0.53 0.28 .. .. 0.52 0.59 .. .. .. .. .. .. .. 2002 .. 2002 1998 2002 2002 2002 .. 2002 2002 .. 2002 2002 2002 2002 .. 2002 2000 .. 2002 .. 2002 .. .. .. .. .. 2002 .. .. 2002 2002 2000 2002 .. 2002 .. .. .. .. .. 2002 .. 2002 .. 2002 2002 2002 .. 2001 .. 2002 .. .. 1999 .. .. 2002 .. 2002 .. 2002 .. .. .. .. 2002 1999 2002 2002 .. .. 2002 2002 .. .. 109 Table A4-3: Rail Lines Density in Terms of Population (rail-km/1000 people) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. 0.05 0.09 .. .. .. 0.68 0.62 .. .. 0.44 0.34 0.08 .. .. .. 0.14 .. .. 1.10 0.44 0.14 0.10 0.13 0.07 .. .. .. 0.20 0.12 0.53 0.01 0.45 .. 0.29 0.57 0.89 0.16 .. 0.02 0.03 .. .. .. 0.47 0.13 .. .. .. 2002 2002 .. .. .. 2002 2002 .. .. 2002 2002 1999 .. .. .. 2002 .. .. 2002 2002 2002 2002 2002 2000 .. .. .. 2002 2002 2002 2002 2002 .. 2002 2000 2002 2002 .. 2002 2002 .. .. .. 2002 2000 .. UNWEIGHTED AVERAGES (1997-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 0.33 0.13 0.40 0.30 0.51 0.27 0.14 0.47 0.33 0.10 0.05 0.18 0.53 0.36 110 Table A4-4: Rail Lines Density in Terms of Land (rail-km/1000 sq km) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 16.31 1.50 .. .. .. .. 13.06 25.21 .. .. 68.81 .. .. .. 21.44 .. 26.57 116.37 .. .. .. .. 3.41 20.16 .. 3.59 .. 39.03 2.27 .. 3.42 2.18 4.27 .. .. .. .. .. 6.57 6.50 3.04 .. 1.61 3.00 16.61 2.01 48.75 39.90 .. 122.92 53.57 .. .. .. .. 5.17 58.01 .. .. 22.81 .. .. .. 19.21 53.36 .. 2.84 .. 22.52 102.79 4.19 18.49 .. .. .. .. .. .. 2002 2002 .. .. .. .. 2002 2002 .. .. 2002 .. .. .. 2002 .. 2002 2002 .. .. .. .. 2002 2002 .. 2002 .. 2002 2002 .. 2002 2002 1997 .. .. .. .. .. 2002 2002 2002 .. 2002 2002 2002 2002 2002 2002 .. 2002 2002 .. .. .. .. 2002 2000 .. .. 2002 .. .. .. 2002 2002 .. 2002 .. 2002 2002 2000 2002 .. .. .. .. .. 111 Table A4-4: Rail Lines Density in Terms of Land (rail-km/1000 sq km) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. .. .. .. 83.92 .. 21.24 2.94 3.76 5.35 27.86 .. 31.14 55.45 .. 55.13 3.28 5.04 4.63 .. 43.30 31.63 .. 2.17 .. 36.57 .. .. .. .. .. 28.32 .. .. 27.49 1.52 7.55 4.98 .. 0.60 .. .. .. .. .. 13.97 .. 34.06 .. 1.16 4.27 2.64 .. 2.89 .. 82.82 .. .. 14.60 .. .. 3.85 .. 13.31 .. 10.11 .. .. .. .. 1.66 1.65 66.03 31.48 .. .. 49.44 5.07 .. .. .. .. .. .. .. 2002 .. 2002 1998 2002 2002 2002 .. 2002 2002 .. 2002 2002 2002 2002 .. 2002 2000 .. 2002 .. 2002 .. .. .. .. .. 2002 .. .. 2002 2002 2000 2002 .. 2002 .. .. .. .. .. 2002 .. 2002 .. 2002 2002 2002 .. 2001 .. 2002 .. .. 1999 .. .. 2002 .. 2002 .. 2002 .. .. .. .. 2002 1999 2002 2002 .. .. 2002 2002 .. .. 112 Table A4-4: Rail Lines Density in Terms of Land (rail-km/1000 sq km) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. 0.50 4.71 .. .. .. 74.94 61.08 .. .. 16.50 27.74 22.39 .. .. .. 1.93 .. .. 23.95 81.49 13.33 4.39 5.05 7.92 .. .. .. 12.29 11.27 5.37 1.31 38.11 .. 70.79 17.47 17.10 9.96 .. 0.49 7.82 .. .. .. 37.34 1.71 .. .. .. 2002 2002 .. .. .. 2002 2002 .. .. 2002 2002 1999 .. .. .. 2002 .. .. 2002 2002 2002 2002 2002 2000 .. .. .. 2002 2002 2002 2002 2002 .. 2002 2000 2002 2002 .. 2002 2002 .. .. .. 2002 2000 .. UNWEIGHTED AVERAGES (1997-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 23.12 9.33 23.26 15.20 31.33 16.30 8.85 33.22 14.78 5.50 18.79 3.65 46.22 46.11 113 Table A4-5: Average Passenger Rail Tariff (PPP cents/passenger-km) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. .. .. .. .. .. .. 5 3 .. .. 7 .. .. .. .. .. .. 7 .. .. .. .. 4 .. .. .. .. 4702 .. .. 3 .. 13 .. .. .. .. .. .. 5 .. .. .. .. .. 7 5 .. .. .. .. .. .. .. .. 1 .. .. .. 7 .. .. .. 8 8 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 1999 1999 .. .. 1998 .. .. .. .. .. .. 1998 .. .. .. .. 1999 .. .. .. .. 2000 .. .. 1997 .. 1997 .. .. .. .. .. .. 1999 .. .. .. .. .. 1999 1999 .. .. .. .. .. .. .. .. 1999 .. .. .. 1997 .. .. .. 2000 1998 .. .. .. .. .. .. .. .. .. .. .. .. 114 Table A4-5: Average Passenger Rail Tariff (PPP cents/passenger-km) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. .. .. .. .. .. 3 .. .. .. .. .. .. 5 .. .. .. .. .. .. .. 7 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 6 .. .. .. .. .. .. .. .. .. .. .. .. 7 .. .. .. .. 10 .. .. 12 .. .. 0 .. .. .. 2 .. .. .. .. .. 5 4 .. .. .. 13 3452 .. .. .. .. .. .. .. .. .. 1999 .. .. .. .. .. .. 2000 .. .. .. .. .. .. .. 1998 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 1998 .. .. .. .. .. .. .. .. .. .. .. .. 1999 .. .. .. .. 2000 .. .. 1997 .. .. 2000 .. .. .. 2000 .. .. .. .. .. 1998 2000 .. .. .. 2000 1998 .. .. 115 Table A4-5: Average Passenger Rail Tariff (PPP cents/passenger-km) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. .. .. .. .. 10 .. .. .. .. .. .. .. .. .. .. .. .. 8 .. .. .. 3 3 .. .. .. 8 3 .. .. .. .. .. 14 .. .. .. .. 8 .. .. .. .. .. .. .. .. .. .. .. .. .. 2000 .. .. .. .. .. .. .. .. .. .. .. .. 2000 .. .. .. 1999 2000 .. .. .. 1999 2000 .. .. .. .. .. 2000 .. .. .. .. 2000 .. .. .. .. .. .. UNWEIGHTED AVERAGES (1997-2000) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 232 4 376 745 6 190 5 911 4 5 2 4 9 .. 116 Table A4-6: Average Freight Rail Tariff (PPP cents/ton-km) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. .. .. .. .. .. .. 4 12 .. .. 6 .. .. .. .. .. .. 6 .. .. .. .. 12 .. .. 3 .. 6428 .. .. 9 .. 2 .. .. .. .. .. 6 4 .. .. .. .. .. 11 7 .. .. .. .. .. .. .. .. 3 .. .. .. 3 .. .. .. 3 5 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 1999 1999 .. .. 1998 .. .. .. .. .. .. 1998 .. .. .. .. 1999 .. .. 1999 .. 2000 .. .. 1997 .. 1998 .. .. .. .. .. 1999 1999 .. .. .. .. .. 1999 1999 .. .. .. .. .. .. .. .. 1999 .. .. .. 1997 .. .. .. 2000 1998 .. .. .. .. .. .. .. .. .. .. .. .. 117 Table A4-6: Average Freight Rail Tariff (PPP cents/ton-km) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. .. .. .. .. .. 8 .. .. .. .. .. .. 4 .. .. .. .. .. .. .. 5 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 4 .. .. .. .. .. .. .. 4 .. .. .. .. 8 .. .. .. .. 4 .. .. 8 .. .. 4 .. .. .. 9 .. .. .. .. .. 50 5 .. .. .. 10 3545 .. .. .. .. .. .. .. .. .. 1999 .. .. .. .. .. .. 2000 .. .. .. .. .. .. .. 1998 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 1997 .. .. .. .. .. .. .. 1999 .. .. .. .. 1999 .. .. .. .. 1999 .. .. 1997 .. .. 2000 .. .. .. 2000 .. .. .. .. .. 1998 2000 .. .. .. 2000 1998 .. .. 118 Table A4-6: Average Freight Rail Tariff (PPP cents/ton-km) Country Name San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe UNWEIGHTED AVERAGES (1997-2000) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD Latest Observation Year .. .. .. .. .. .. .. 9 .. .. .. .. .. .. .. .. .. .. .. .. 4 .. .. .. 8 4 .. .. .. 6 2 .. 0 .. .. .. 2 .. .. .. .. 9 .. .. .. .. .. .. .. .. .. .. .. .. .. 2000 .. .. .. .. .. .. .. .. .. .. .. .. 2000 .. .. .. 1999 2000 .. .. .. 1999 2000 .. 1998 .. .. .. 2000 .. .. .. .. 2000 .. .. .. .. .. .. 256 8 460 916 5 234 13 1114 5 6 9 6 4 .. 119 Table A4-7: Travel Time to Work in Main Cities (minutes/one-way work trip) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 25 .. .. .. .. .. 31 30 .. .. .. .. .. .. 43 .. .. .. .. 48 .. .. 29 12 .. 31 .. 29 .. 25 45 43 .. .. .. .. .. .. 37 .. 37 .. 57 25 .. 33 31 54 .. 24 .. .. .. 30 26 40 .. .. .. 35 .. .. .. .. .. .. 38 22 .. .. 21 .. .. .. .. 15 45 .. 1998 .. .. .. .. .. 1998 1998 .. .. .. .. .. .. 1998 .. .. .. .. 1998 .. .. 1998 1998 .. 1998 .. 1998 .. 1998 1998 1998 .. .. .. .. .. .. 1998 .. 1998 .. 1998 1998 .. 1998 1998 1998 .. 1998 .. .. .. 1998 1998 1998 .. .. .. 1998 .. .. .. .. .. .. 1998 1998 .. .. 1998 .. .. .. .. 1998 1998 120 Table A4-7: Travel Time to Work in Main Cities (minutes/one-way work trip) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. .. .. .. .. .. 24 33 .. .. .. .. .. .. .. 45 25 27 34 .. .. 51 10 35 27 .. 10 15 60 20 .. 37 .. .. .. 60 5 40 .. 30 .. .. 50 .. .. 23 .. 23 .. 30 25 60 45 20 18 .. .. .. .. 15 23 53 .. .. 20 .. .. 15 .. 25 18 35 25 .. .. .. .. 35 45 .. .. .. .. .. .. .. .. 1998 1998 .. .. .. .. .. .. .. 1998 1998 1998 1998 .. .. 1998 1998 1998 1998 .. 1998 1998 1998 1998 .. 1998 .. .. .. 1998 1998 1998 .. 1998 .. .. 1998 .. .. 1998 .. 1998 .. 1998 1998 1998 1998 1998 1998 .. .. .. .. 1998 1998 1998 .. .. 1998 .. .. 1998 .. 1998 1998 1998 1998 .. .. .. .. 1998 1998 .. 121 Table A4-7: Travel Time to Work in Main Cities (minutes/one-way work trip) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. 17 .. .. 30 .. 30 .. .. 35 32 25 .. .. .. .. .. .. 22 .. 40 .. .. 45 23 .. .. .. 32 .. 16 .. .. 21 24 45 .. .. .. 28 .. .. 20 40 .. 23 .. .. .. 1998 .. .. 1998 .. 1998 .. .. 1998 1998 1998 .. .. .. .. .. .. 1998 .. 1998 .. .. 1998 1998 .. .. .. 1998 .. 1998 .. .. 1998 1998 1998 .. .. .. 1998 .. .. 1998 1998 .. 1998 UNWEIGHTED AVERAGES (1998) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 31 33 29 30 29 31 36 29 29 25 27 34 32 23 122 Table A4-8: Commercial Perception of Services Delivered by Road Department/Public Works (1=worst 7=best) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. 3.4 .. .. .. .. .. 4.4 3.0 .. .. .. 3.6 .. .. 3.9 .. 4.4 .. 4.5 .. .. .. 2.4 3.2 5.3 3.5 .. 2.3 .. .. 4.2 2.4 4.6 .. .. .. .. .. 4.2 4.6 3.5 .. .. .. 3.1 4.2 4.1 .. .. 3.5 .. .. .. 4.2 3.6 5.4 4.2 .. .. 3.1 3.5 .. .. .. 4.9 .. .. .. 3.8 4.3 4.6 .. .. .. .. 5.7 .. .. 2000 .. .. .. .. .. 2000 2000 .. .. .. 2000 .. .. 2000 .. 2000 .. 2000 .. .. .. 2000 2000 2000 2000 .. 2000 .. .. 2000 2000 2000 .. .. .. .. .. 2000 2000 2000 .. .. .. 2000 2000 2000 .. .. 2000 .. .. .. 2000 2000 2000 2000 .. .. 2000 2000 .. .. .. 2000 .. .. .. 2000 2000 2000 .. .. .. .. 2000 .. 123 Table A4-8: Commercial Perception of Services Delivered by Road Department/Public Works (1=worst 7=best) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda .. .. 2.4 3.9 .. 4.1 .. 3.3 4.2 .. .. .. .. .. 3.5 .. .. .. 3.3 1.7 .. .. .. .. 3.1 .. .. .. .. .. .. .. 4.6 .. .. .. 2.5 2.7 5.0 .. .. .. .. .. .. .. 4.5 .. 2.7 .. .. .. .. .. 5.9 .. .. .. .. .. 3.8 .. 3.1 .. .. .. 4.5 .. 4.7 .. .. 4.7 4.2 3.4 4.1 .. .. 3.5 3.6 .. .. .. 2000 2000 .. 2000 .. 2000 2000 .. .. .. .. .. 2000 .. .. .. 2000 2000 .. .. .. .. 2000 .. .. .. .. .. .. .. 2000 .. .. .. 2000 2000 2000 .. .. .. .. .. .. .. 2000 .. 2000 .. .. .. .. .. 2000 .. .. .. .. .. 2000 .. 2000 .. .. .. 2000 .. 2000 .. .. 2000 2000 2000 2000 .. .. 2000 2000 .. 124 Table A4-8: Commercial Perception of Services Delivered by Road Department/Public Works (1=worst 7=best) Country Name Latest Observation Year Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. .. 3.7 .. .. 6.1 4.2 4.5 .. .. 5.3 5.0 .. .. .. .. .. .. .. 4.5 .. .. .. 3.3 4.3 .. .. 4.3 5.6 4.0 .. 4.1 3.6 .. 3.8 4.1 4.8 4.1 .. 3.4 .. .. .. .. .. 3.2 3.8 .. .. .. .. 2000 .. .. 2000 2000 2000 .. .. 2000 2000 .. .. .. .. .. .. .. 2000 .. .. .. 2000 2000 .. .. 2000 2000 2000 .. 2000 2000 .. 2000 2000 2000 2000 .. 2000 .. .. .. .. .. 2000 2000 UNWEIGHTED AVERAGES (2000) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 4.0 3.4 4.1 4.2 4.1 3.8 4.4 3.6 4.0 5.5 3.9 3.7 4.3 5.3 125 Table A4-9: Commercial Perception of Port Facilities (1=worst 7=best) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. .. .. .. .. .. .. 3.8 .. .. 5.8 4.6 .. .. .. 2.2 .. .. 6.6 .. .. .. .. 1.5 .. 2.9 3.6 .. 3.6 .. .. .. .. 6.3 .. .. .. .. .. 4.3 3.8 2.5 .. .. .. 2.0 .. 2.5 .. .. 2.7 6.2 .. .. 3.0 3.1 4.4 2.7 .. .. 5.1 .. .. .. 6.3 5.7 .. .. .. .. 6.4 .. 3.7 .. .. .. 2.3 .. .. .. .. .. .. .. .. 2002 .. .. 2002 2002 .. .. .. 2002 .. .. 2002 .. .. .. .. 2002 .. 2002 2002 .. 2002 .. .. .. .. 2002 .. .. .. .. .. 2002 2002 2002 .. .. .. 2002 .. 2002 .. .. 2002 2002 .. .. 2002 2002 2001 2002 .. .. 2002 .. .. .. 2002 2002 .. .. .. .. 2002 .. 2002 .. .. .. 2002 .. 126 Table A4-9: Commercial Perception of Port Facilities (1=worst 7=best) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. 1.6 3.5 6.7 3.2 6.1 3.0 2.9 .. .. 3.6 .. 5.2 3.9 4.9 5.7 4.0 3.1 .. .. .. 5.2 .. .. .. 4.4 .. .. .. .. .. 3.9 4.6 .. .. .. .. 5.7 .. .. .. .. .. 4.9 .. 3.1 .. .. .. .. 3.7 .. .. 5.0 .. 6.5 .. .. 5.8 2.1 .. 3.1 .. 5.7 .. .. .. 6.0 .. 2.2 2.7 2.2 3.3 4.5 .. .. 3.3 4.1 .. .. .. .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 2002 2002 2001 .. .. .. 2002 .. .. .. 2002 .. .. .. .. .. 2002 2001 .. .. .. .. 2002 .. .. .. .. .. 2002 .. 2002 .. .. .. .. 2002 .. .. 2002 .. 2002 .. .. 2002 2002 .. 2002 .. 2002 .. .. .. 2002 .. 2002 2002 2002 2002 2002 .. .. 2002 2002 .. .. 127 Table A4-9: Commercial Perception of Port Facilities (1=worst 7=best) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. .. .. .. 6.7 3.8 5.0 .. .. 4.7 4.9 4.9 .. .. .. .. .. .. 6.0 5.1 .. .. .. 4.4 .. .. 4.5 4.4 3.5 .. .. 3.5 .. 5.4 6.3 3.7 .. .. 2.3 2.9 .. .. .. .. .. 2.0 .. .. .. .. .. .. 2002 2002 2002 .. .. 2002 2002 2002 .. .. .. .. .. .. 2002 2002 .. .. .. 2002 .. .. 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 .. .. 2002 2002 .. .. .. .. .. 2002 UNWEIGHTED AVERAGES (2001-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 4.2 2.6 3.6 3.5 3.8 3.1 3.6 3.6 3.1 4.1 3.4 3.8 5.4 5.9 128 Table A4-10: Commercial Perception of Railroad Services (1=worst 7=best) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. .. .. .. .. .. 2.7 .. .. .. 5.0 5.4 .. .. .. 2.3 .. .. 6.2 .. .. .. .. 1.5 .. 4.0 2.5 .. 3.5 .. .. .. .. 5.3 .. .. .. .. .. 1.8 3.7 1.3 .. .. .. 1.1 .. 2.3 .. .. 4.8 6.0 .. .. 1.4 1.1 4.5 1.1 .. .. 3.6 .. .. .. 6.0 6.5 .. .. .. .. 6.2 .. 2.8 .. .. .. 1.3 .. .. .. .. .. .. .. 2002 .. .. .. 2002 2002 .. .. .. 2002 .. .. 2002 .. .. .. .. 2002 .. 2002 2002 .. 2002 .. .. .. .. 2002 .. .. .. .. .. 2002 2002 2002 .. .. .. 2002 .. 2002 .. .. 2002 2002 .. .. 2002 2002 2001 2002 .. .. 2002 .. .. .. 2002 2002 .. .. .. .. 2002 .. 2002 .. .. .. 2002 .. 129 Table A4-10: Commercial Perception of Railroad Services (1=worst 7=best) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. 1.1 1.2 5.7 4.0 2.6 4.9 2.6 .. .. 2.5 .. 2.9 3.7 1.2 6.7 2.4 4.3 .. .. .. 5.3 .. .. .. 3.9 .. .. .. .. .. 3.6 4.0 .. .. .. .. 4.9 .. .. .. .. .. 2.1 .. 2.0 .. .. .. .. 3.2 .. .. 4.1 .. 5.0 .. .. 3.9 1.8 .. 1.2 .. 4.0 .. .. .. 2.6 .. 1.0 1.7 1.6 3.2 4.0 .. .. 2.9 4.7 .. .. .. .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 2002 2002 2001 .. .. .. 2002 .. .. .. 2002 .. .. .. .. .. 2002 2001 .. .. .. .. 2002 .. .. .. .. .. 2002 .. 2002 .. .. .. .. 2002 .. .. 2002 .. 2002 .. .. 2002 2002 .. 2002 .. 2002 .. .. .. 2002 .. 2002 2002 2002 2002 2002 .. .. 2002 2002 .. .. 130 Table A4-10: Commercial Perception of Railroad Services (1=worst 7=best) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. .. .. .. 5.6 4.7 3.8 .. .. 4.3 4.3 3.7 .. .. .. .. .. .. 5.4 6.6 .. .. .. 3.6 .. .. 1.4 3.7 2.2 .. .. 4.3 .. 3.6 4.6 1.4 .. .. 1.0 2.5 .. .. .. .. .. 3.4 .. .. .. .. .. .. 2002 2002 2002 .. .. 2002 2002 2002 .. .. .. .. .. .. 2002 2002 .. .. .. 2002 .. .. 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 .. .. 2002 2002 .. .. .. .. .. 2002 UNWEIGHTED AVERAGES (2001-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 3.4 2.7 2.7 2.6 2.9 2.7 3.1 3.7 1.5 3.5 3.6 3.2 4.8 4.5 131 Table A4-11: Commercial Perception of Air Transport Services (1=worst 7=best) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea .. .. .. .. .. .. .. 4.3 .. .. 6.0 6.0 .. .. .. 2.8 .. .. 6.0 .. .. .. .. 3.1 .. 4.3 5.2 .. 2.9 .. .. .. .. 6.1 .. .. .. .. .. 5.5 3.6 4.5 .. .. .. 3.8 .. 3.9 .. .. 4.9 6.2 .. .. 5.3 2.8 4.6 5.4 .. .. 4.9 .. .. .. 6.3 5.9 .. .. .. .. 6.6 .. 4.8 .. .. .. 3.4 .. .. .. .. .. .. .. .. 2002 .. .. 2002 2002 .. .. .. 2002 .. .. 2002 .. .. .. .. 2002 .. 2002 2002 .. 2002 .. .. .. .. 2002 .. .. .. .. .. 2002 2002 2002 .. .. .. 2002 .. 2002 .. .. 2002 2002 .. .. 2002 2002 2001 2002 .. .. 2002 .. .. .. 2002 2002 .. .. .. .. 2002 .. 2002 .. .. .. 2002 .. 132 Table A4-11: Commercial Perception of Air Transport Services (1=worst 7=best) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa .. .. 3.1 3.0 6.7 4.2 5.7 4.8 4.2 .. .. 4.6 .. 5.8 4.9 5.8 5.1 4.9 3.1 .. .. .. 5.7 .. .. .. 4.5 .. .. .. .. .. 4.3 4.8 .. .. .. .. 5.9 .. .. .. .. .. 5.3 .. 4.8 .. .. .. .. 4.8 .. .. 4.7 .. 6.6 .. .. 5.7 3.3 .. 4.0 .. 5.5 .. .. .. 5.4 .. 3.3 3.5 3.6 3.8 5.7 .. .. 3.7 4.1 .. .. .. .. 2002 2002 2002 2002 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 2002 2002 2001 .. .. .. 2002 .. .. .. 2002 .. .. .. .. .. 2002 2001 .. .. .. .. 2002 .. .. .. .. .. 2002 .. 2002 .. .. .. .. 2002 .. .. 2002 .. 2002 .. .. 2002 2002 .. 2002 .. 2002 .. .. .. 2002 .. 2002 2002 2002 2002 2002 .. .. 2002 2002 .. .. 133 Table A4-11: Commercial Perception of Air Transport Services (1=worst 7=best) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. .. .. .. .. .. 6.8 2.5 4.7 .. .. 5.6 5.4 5.0 .. .. .. .. .. .. 6.2 5.4 .. .. .. 5.2 .. .. 5.1 5.4 5.0 .. .. 3.4 .. 6.2 6.7 3.2 .. .. 4.0 3.6 .. .. .. .. .. 3.3 .. .. .. .. .. .. 2002 2002 2002 .. .. 2002 2002 2002 .. .. .. .. .. .. 2002 2002 .. .. .. 2002 .. .. 2002 2002 2002 .. .. 2002 .. 2002 2002 2002 .. .. 2002 2002 .. .. .. .. .. 2002 UNWEIGHTED AVERAGES (2001-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 4.8 3.6 4.4 4.2 4.5 4.0 4.4 3.9 4.2 4.9 4.2 4.5 5.7 6.0 134 Table A4-12: Paved Roads (% of total roads) Country Name Latest Observation Year Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam Guatemala Guinea 13 39 69 .. .. 10 .. 29 97 .. 39 100 92 57 77 10 99 87 78 17 20 .. 61 7 52 55 6 100 92 16 .. 16 13 .. 78 .. 3 1 .. 20 .. 14 77 .. 10 12 10 85 49 62 100 100 13 50 49 19 78 20 .. 22 25 12 .. 49 64 100 .. 10 35 94 .. 18 92 .. 61 .. 35 17 1999 2002 1999 .. .. 2001 .. 1999 2002 .. 1998 2002 2002 1999 2002 1999 2002 2002 2002 1999 1999 .. 1997 2002 1999 1999 2000 2000 2002 1999 .. 2000 1999 .. 1999 .. 1998 1999 .. 2001 .. 1999 1999 .. 1999 2002 1999 1999 1999 2002 2002 2002 1999 1999 1999 2002 1999 1999 .. 1999 2002 2002 .. 1999 2002 2002 .. 2000 1999 2002 .. 2001 1999 .. 1999 .. 1999 1999 135 Table A4-12: Paved Roads (% of total roads) Country Name Latest Observation Year Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Samoa 10 7 24 20 100 44 32 57 58 56 84 100 .. 100 100 70 77 100 94 12 .. 6 77 81 91 45 95 85 18 6 57 .. 90 100 100 64 12 19 78 .. 12 90 .. 11 98 .. 33 18 86 100 4 56 19 .. 13 31 90 .. .. 64 11 8 31 .. 78 30 59 .. 35 4 51 13 10 68 86 94 90 50 67 8 42 1999 1999 1999 1999 1999 2002 2002 1999 2002 1998 1999 2002 .. 2002 1999 1999 2001 1999 2002 2000 .. 1999 2001 1999 1999 1999 2002 1999 1999 1999 1999 .. 2002 2002 2000 1999 1999 1999 2001 .. 1999 2002 .. 1999 2002 .. 1999 1999 2002 1999 2002 2002 1999 .. 2002 2002 1999 .. .. 2002 2002 1999 1999 .. 2002 1999 2001 .. 1999 1999 1999 2001 2002 2001 1999 2001 1999 2002 1999 1999 1999 136 Table A4-12: Paved Roads (% of total roads) Country Name Latest Observation Year San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe .. 68 30 29 85 8 100 87 100 3 12 21 99 .. 43 5 70 36 26 .. 79 .. 14 .. 4 99 32 27 51 65 42 81 7 97 100 100 59 90 87 24 34 25 .. .. 12 59 .. 47 .. 1999 2000 2000 1997 2002 2002 2002 2002 1999 1999 2002 2001 .. 1999 1999 2002 1999 2002 .. 2002 .. 2002 .. 1999 2000 1999 1999 1999 2001 2002 1999 1999 2002 1999 1999 1999 1999 1999 1999 1999 1999 .. .. 1999 1997 .. 1999 UNWEIGHTED AVERAGES (1997-2002) World Low Income Middle Income Lower Middle Income Upper Middle Income Low & Middle Income (developing) East Asia & Pacific Europe & Central Asia Latin American & Caribbean Middle East & North Africa South Asia Sub-Saharan Africa High Income OECD High Income Non-OECD 50 30 52 47 57 41 32 76 36 56 38 25 82 90 137 APPENDIX 5: Institutional Reform Data by Country 138 Table A5-1: Electricity Reform Indicators as of 2004 Regulation Ownership Market Structure Country Name Existence of Independent Regulatory Agency Existence of Private Existence of Private Participation in Participation in Generation Distribution Vertical Integration Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada NO YES YES .. .. NO NO YES YES .. YES YES NO .. NO YES YES NO YES .. NO .. NO YES YES NO YES .. YES NO NO YES YES YES YES .. NO NO .. YES NO YES .. NO NO YES YES YES NO .. YES YES NO NO YES YES NO YES NO NO YES NO .. .. YES YES .. NO NO YES YES YES YES .. NO NO NO YES .. .. YES NO YES YES .. YES YES NO .. NO YES YES NO YES YES NO YES NO YES NO NO YES .. NO YES NO .. YES .. YES .. NO YES .. YES NO YES YES NO NO YES YES NO NO NO YES YES NO YES YES .. YES .. NO NO YES NO .. .. .. NO .. YES YES YES YES YES YES .. YES 139 NO NO NO .. .. NO NO YES YES .. .. .. NO .. .. NO YES NO NO YES NO .. NO YES NO NO YES .. NO NO NO YES YES .. YES .. NO NO .. YES NO YES YES NO NO NO YES NO NO NO YES YES NO YES YES .. NO YES NO NO YES NO .. .. .. NO .. YES NO YES YES YES NO .. YES YES YES YES .. .. YES YES NO NO .. NO NO YES .. YES NO YES YES .. .. .. YES YES NO YES YES NO .. NO YES .. .. YES NO .. .. YES YES .. NO .. NO .. YES YES .. YES YES YES .. NO NO .. YES NO NO .. NO YES .. YES YES .. .. NO YES .. YES YES NO NO YES NO .. YES Table A5-1: Electricity Reform Indicators as of 2004 Regulation Ownership Market Structure Country Name Existence of Independent Regulatory Agency Existence of Private Existence of Private Participation in Participation in Generation Distribution Vertical Integration Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal .. YES .. NO YES NO YES .. YES .. YES NO NO NO YES .. YES YES YES .. YES YES YES .. NO NO NO YES NO YES NO NO NO NO .. YES YES .. YES NO NO YES NO YES YES .. YES NO .. YES .. YES .. YES NO YES NO YES NO YES .. .. YES YES YES YES .. YES NO YES .. YES .. YES YES YES YES YES .. YES YES NO YES NO NO YES YES NO YES YES NO NO .. .. NO YES YES YES NO YES YES .. YES NO NO NO .. NO NO NO NO NO .. YES YES .. NO NO NO YES NO YES NO .. NO YES .. NO .. NO .. .. YES YES .. NO NO YES .. .. YES YES NO YES .. YES NO NO .. YES .. NO YES .. YES YES 140 .. YES YES NO YES NO NO .. YES NO YES NO NO NO .. .. NO YES YES .. YES NO NO .. NO NO NO NO NO NO NO NO NO NO .. YES YES .. NO NO NO NO NO YES NO .. NO NO .. NO .. YES .. NO YES YES .. NO NO YES .. .. .. YES NO NO .. NO NO NO .. YES .. NO YES YES YES YES .. .. .. .. YES .. .. .. NO .. NO .. YES .. NO .. .. NO YES YES YES NO NO .. NO .. .. NO .. NO .. YES .. .. .. NO .. .. YES YES YES NO .. YES YES .. YES .. .. YES .. NO .. .. .. YES .. NO YES NO .. .. NO NO YES YES .. NO .. NO .. NO .. .. .. YES NO NO Table A5-1: Electricity Reform Indicators as of 2004 Country Name Puerto Rico Qatar Romania Russian Federation Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe Regulation Ownership Market Structure Existence of Independent Regulatory Agency Existence of Private Existence of Private Participation in Participation in Generation Distribution Vertical Integration .. NO YES YES YES .. .. NO NO YES .. NO YES YES YES .. NO YES YES YES NO NO NO NO .. YES YES NO NO NO NO NO YES .. YES NO YES NO YES YES NO YES YES YES NO .. YES NO .. NO NO NO YES NO NO YES NO YES NO .. .. NO NO YES .. NO .. NO NO .. NO NO YES YES NO YES NO NO YES NO YES .. NO NO NO YES YES .. YES YES YES NO YES YES YES YES YES NO NO .. YES NO NO YES NO NO NO NO 141 NO .. YES YES NO .. .. NO NO YES .. NO .. YES NO .. NO NO NO NO NO YES NO NO .. NO YES .. NO NO NO NO YES .. NO NO YES NO YES YES .. YES YES NO NO .. YES NO NO NO NO NO YES NO .. .. .. YES .. .. .. .. YES YES .. .. NO NO NO .. .. YES NO YES YES YES YES .. .. YES .. NO .. YES YES .. YES .. NO YES NO YES NO NO .. NO NO .. YES .. NO .. .. .. .. YES YES YES Table A5-2: Water Reform Indicators as of 2004 Regulation Ownership Country Name Existence of Independent Regulatory Agency Existence of Private Capital Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam NO YES NO .. .. NO NO YES NO .. .. NO NO .. .. NO YES NO .. YES NO .. NO YES YES NO NO .. NO NO NO NO NO .. YES .. NO NO .. YES .. YES .. NO NO YES NO YES .. NO .. NO NO NO NO NO NO NO NO NO NO NO .. .. NO NO .. NO NO NO NO YES NO .. NO .. NO YES YES .. .. NO NO YES NO .. YES YES NO .. .. NO NO .. YES .. NO .. NO YES .. NO YES .. YES NO NO YES YES .. YES .. NO NO .. YES YES YES .. NO YES NO YES YES YES NO YES NO .. YES NO YES NO NO NO NO YES NO .. .. YES YES .. YES NO NO YES NO YES .. NO .. 142 Table A5-2: Water Reform Indicators as of 2004 Regulation Ownership Country Name Existence of Independent Regulatory Agency Existence of Private Capital Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico NO NO NO NO NO YES .. NO NO NO NO NO NO NO .. .. YES YES .. NO NO NO .. .. .. .. NO YES NO NO NO NO .. .. NO NO .. .. .. NO NO NO YES NO .. NO .. .. YES .. .. .. .. NO YES .. NO NO NO .. .. .. YES YES NO .. .. .. NO NO YES NO YES YES YES NO .. .. NO NO NO YES .. YES NO YES .. YES YES NO NO YES .. .. YES NO .. NO YES NO .. .. .. .. .. NO NO NO NO NO NO .. NO .. .. NO NO NO YES NO YES .. .. NO NO .. YES .. .. .. NO YES YES .. NO NO YES .. .. YES NO YES NO .. .. NO NO NO NO NO NO NO YES YES YES .. 143 Table A5-2: Water Reform Indicators as of 2004 Country Name Qatar Romania Russian Federation Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe 144 Regulation Ownership Existence of Independent Regulatory Agency Existence of Private Capital .. YES .. NO .. .. NO NO NO .. NO .. NO NO .. .. NO YES NO NO NO NO NO .. NO NO .. NO NO NO .. NO .. NO NO .. NO NO .. .. YES .. YES .. .. NO NO .. NO NO NO YES NO YES YES YES NO .. .. NO YES NO .. NO NO YES YES .. .. YES YES NO NO NO NO NO .. NO .. .. NO NO NO YES NO .. NO NO YES NO NO .. .. YES YES YES .. .. NO YES .. NO NO YES NO NO Table A5-3: ICT Reform Indicators as of 2004 Regulation Ownership Country Name Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Market Structure Existence of Existence of Independent Local Phone Digital Mobile Long Distance Private Regulatory Monopoly Monopoly Monopoly Capital Agency YES YES YES NO NO YES NO YES NO NO YES YES NO YES YES YES YES NO YES YES YES NO YES YES YES YES YES YES YES YES YES NO YES YES YES NO YES YES NO YES NO YES NO YES NO YES YES YES NO YES YES YES NO NO YES YES YES YES NO YES YES YES NO NO YES YES NO YES YES YES YES YES YES NO YES NO NO NO .. NO YES NO YES YES .. YES YES NO NO YES NO YES NO YES YES NO .. NO YES YES NO YES NO YES NO NO NO NO YES YES .. YES NO .. YES YES YES NO NO NO NO YES YES YES NO YES YES NO YES YES NO NO YES YES NO YES NO .. YES YES YES .. NO NO YES YES YES YES .. YES NO NO YES .. YES NO NO NO YES .. NO NO NO YES NO NO YES NO NO YES YES .. YES YES YES NO NO NO NO YES NO NO YES NO YES .. YES YES .. NO NO NO YES NO NO YES NO NO YES NO NO NO YES YES NO YES YES NO YES YES NO YES .. YES NO NO .. NO NO NO NO NO NO .. YES 145 NO NO NO .. YES NO NO NO YES .. NO NO NO YES NO NO NO NO NO .. NO .. YES NO NO NO NO YES NO NO NO NO NO NO NO .. NO NO .. NO NO NO .. NO NO YES NO NO NO NO NO NO .. YES NO NO NO NO .. NO NO YES .. YES NO NO .. NO NO NO NO NO NO .. YES NO NO YES .. YES NO .. NO YES .. NO NO YES YES NO NO .. YES NO YES YES .. YES YES YES NO NO NO NO YES NO NO YES NO YES .. YES NO .. NO NO NO YES NO NO YES NO NO YES NO NO NO YES YES NO YES YES NO YES YES NO YES .. YES NO NO .. NO NO NO NO NO NO .. YES Leased Lines Monopoly Internet Service Provider Monopoly NO NO YES .. YES NO YES NO YES .. NO NO NO NO YES YES YES YES NO YES YES .. YES YES YES NO NO NO NO NO NO NO YES NO YES .. NO YES .. NO NO NO YES NO .. YES NO NO YES NO NO NO YES YES NO NO YES NO .. YES NO YES .. YES NO NO .. .. YES YES NO NO NO .. YES NO NO NO .. .. NO NO NO NO .. NO NO .. NO NO NO NO NO NO YES .. .. NO NO NO NO NO NO NO NO NO NO NO NO NO .. .. NO .. NO NO NO YES NO .. YES NO NO NO NO NO NO YES .. NO NO NO NO YES NO NO YES .. NO NO NO .. NO NO NO NO NO NO .. .. Table A5-3: ICT Reform Indicators as of 2004 Regulation Ownership Country Name Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Market Structure Existence of Existence of Independent Local Phone Digital Mobile Long Distance Private Regulatory Monopoly Monopoly Monopoly Capital Agency NO YES YES YES YES YES YES NO YES YES YES YES NO NO YES NO NO YES YES NO YES NO YES NO NO YES NO YES NO YES NO YES NO NO YES YES YES NO NO YES YES YES YES YES YES NO YES YES NO YES NO YES NO YES YES YES NO YES YES YES NO NO NO YES NO YES NO YES YES YES NO YES YES YES YES YES YES YES .. YES YES YES YES YES NO .. YES YES YES YES YES NO YES .. YES YES YES YES YES YES NO YES .. YES NO YES YES YES NO YES NO NO NO YES YES .. YES YES NO YES YES YES YES YES YES YES .. YES NO NO YES YES YES YES NO NO NO YES .. .. YES YES YES NO .. YES NO YES .. YES NO NO YES YES YES YES .. NO NO YES YES NO YES .. NO NO NO NO YES YES NO .. YES NO NO NO YES NO NO YES YES NO YES NO NO NO YES NO NO YES NO NO NO .. YES NO YES NO YES NO NO YES YES NO .. NO YES NO YES NO YES YES YES YES NO NO .. .. NO YES YES NO .. NO YES NO .. NO YES YES NO NO NO NO 146 .. NO NO NO NO NO YES .. NO NO NO NO YES .. NO .. NO NO NO NO NO NO NO .. .. NO NO NO NO NO .. NO NO YES NO NO NO .. NO NO NO NO YES NO NO .. NO NO .. NO NO NO YES NO NO NO YES YES YES NO .. .. NO NO NO NO .. NO YES NO .. NO YES NO NO NO NO NO .. YES NO YES YES NO YES .. NO NO NO NO YES YES NO .. YES NO NO NO YES NO NO YES YES NO .. NO YES NO YES NO NO YES .. NO NO .. YES NO YES NO YES NO YES YES NO .. .. NO YES YES YES NO YES YES YES YES YES NO .. .. NO YES YES NO .. NO YES NO .. NO YES YES NO NO NO NO Leased Lines Monopoly Internet Service Provider Monopoly .. NO YES YES YES YES NO .. NO NO .. NO YES .. NO .. YES NO NO NO YES NO NO YES .. NO YES NO YES NO .. YES .. YES NO NO NO .. YES NO NO NO YES NO NO YES NO NO .. NO YES YES YES NO YES YES NO YES YES NO .. .. NO NO YES NO .. NO YES NO .. YES YES YES NO NO NO NO .. NO NO NO NO NO .. .. NO NO NO NO YES .. NO .. NO NO NO NO NO .. NO .. .. NO NO NO NO NO .. NO .. .. NO NO NO .. NO NO NO NO YES NO NO .. NO NO .. NO .. NO NO NO NO NO NO NO NO NO .. .. NO NO YES NO .. NO YES NO .. NO NO NO NO NO NO NO Table A5-3: ICT Reform Indicators as of 2004 Regulation Ownership Country Name Puerto Rico Qatar Romania Russian Federation Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe Market Structure Existence of Existence of Independent Local Phone Digital Mobile Long Distance Private Regulatory Monopoly Monopoly Monopoly Capital Agency NO NO YES NO YES NO NO NO YES YES NO NO YES YES YES NO NO YES YES YES NO YES YES YES YES NO YES YES NO NO YES YES YES NO YES YES YES NO YES NO NO YES YES YES NO NO YES NO NO NO NO NO YES YES .. YES YES YES YES NO YES YES YES YES YES NO YES YES YES YES YES YES YES YES .. YES YES YES NO NO YES YES NO YES YES .. NO NO NO NO NO NO YES NO YES YES YES NO NO YES YES NO .. .. NO YES NO NO .. YES NO NO NO YES YES YES YES NO NO YES NO NO YES YES NO NO NO NO .. YES NO YES YES YES NO NO YES YES YES NO NO NO YES YES NO NO NO NO YES NO NO YES NO YES NO NO .. .. YES NO YES NO 147 .. YES NO NO NO .. NO .. YES NO NO NO NO NO NO .. .. NO NO NO .. YES NO NO YES YES NO NO NO .. NO NO NO .. YES NO NO NO NO NO YES NO NO NO NO .. NO YES .. .. NO NO NO NO .. YES NO NO NO YES YES .. YES NO NO YES .. NO YES YES NO NO NO NO .. YES NO NO YES YES NO NO YES YES YES NO YES NO YES YES NO YES NO YES YES NO NO YES NO YES NO YES .. .. YES NO YES NO Leased Lines Monopoly Internet Service Provider Monopoly .. YES NO YES NO YES NO YES YES NO NO NO NO NO NO .. .. YES NO NO .. YES NO YES YES YES NO NO YES YES YES NO YES YES YES YES NO NO NO YES YES NO NO YES NO .. NO YES .. .. YES NO YES NO .. YES NO .. NO NO .. .. NO NO NO NO NO NO NO .. .. NO NO NO .. YES NO NO NO NO NO NO NO .. NO NO NO NO NO NO NO .. NO .. YES NO NO NO .. .. NO NO .. .. NO .. NO NO Table A5-4: Railways Reform Indicators as of 2004 Country Name Afghanistan Albania Algeria American Samoa Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas, The Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Channel Islands Chile China Colombia Comoros Congo, Dem. Rep. Congo, Rep. Costa Rica Cote d'Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt, Arab Rep. El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Faeroe Islands Fiji Finland France French Polynesia Gabon Gambia, The Georgia Germany Ghana Greece Greenland Grenada Guam 148 Regulation Ownership Existence of Independent Regulatory Agency Existence of Private Participation NO NO NO .. .. NO .. YES NO .. YES NO NO .. .. NO .. NO NO .. NO .. .. YES NO NO YES .. NO NO .. NO NO YES .. .. .. .. NO YES NO YES .. NO YES NO NO NO NO .. NO NO NO .. NO NO NO NO .. NO NO NO .. .. NO NO .. NO .. NO NO NO NO .. .. .. NO NO NO .. .. NO .. YES NO .. YES YES NO .. .. YES .. NO YES .. NO .. .. YES NO NO YES .. NO YES .. NO YES YES .. .. .. .. NO YES YES YES .. NO YES NO YES NO NO .. YES YES NO .. NO NO NO NO .. NO YES NO .. .. NO YES .. YES .. NO YES NO NO .. .. .. Table A5-4: Railways Reform Indicators as of 2004 Country Name Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong, China Hungary Iceland India Indonesia Iran, Islamic Rep. Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, Dem. Rep. Korea, Rep. Kuwait Kyrgyz Republic Lao PDR Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao, China Macedonia, FYR Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mayotte Mexico Micronesia, Fed. Sts. Moldova Monaco Mongolia Morocco Mozambique Myanmar Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar 149 Regulation Ownership Existence of Independent Regulatory Agency Existence of Private Participation NO NO .. .. .. NO NO NO .. NO NO NO NO NO NO YES NO NO NO NO NO NO .. NO NO .. NO NO NO .. NO .. .. .. NO NO NO NO NO NO NO .. NO .. .. NO .. .. NO .. NO .. NO NO NO NO NO .. NO .. .. NO .. .. NO .. NO .. NO NO NO .. NO NO NO YES NO NO .. YES YES .. .. .. NO YES YES .. NO NO YES NO NO NO NO YES YES YES NO NO NO .. NO NO .. NO NO NO .. NO .. .. .. NO YES NO NO YES YES YES .. YES .. .. YES .. .. YES .. NO .. NO NO YES NO NO .. YES .. .. YES .. .. NO .. NO .. NO NO YES .. NO YES YES NO NO NO .. Table A5-4: Railways Reform Indicators as of 2004 Country Name Romania Russian Federation Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovak Republic Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines Sudan Suriname Swaziland Sweden Switzerland Syrian Arab Republic Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela, RB Vietnam Virgin Islands (U.S.) West Bank and Gaza Yemen, Rep. Yugoslavia, FR (Serbia/Montenegro) Zambia Zimbabwe 150 Regulation Ownership Existence of Independent Regulatory Agency Existence of Private Participation NO YES .. .. .. .. NO NO .. .. .. NO NO .. .. NO NO NO .. .. .. NO .. NO NO NO NO NO NO NO NO .. .. NO NO NO NO NO .. YES YES NO NO .. NO NO .. .. .. NO NO NO NO YES .. .. .. .. NO YES .. .. .. YES NO .. .. NO NO NO .. .. .. NO .. YES YES YES NO NO NO NO YES .. .. NO NO NO NO NO .. YES YES YES NO .. NO NO .. .. .. NO YES NO
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