~Et;ElvEb
BEFORE THE
POSTAL RATE COMMISSION
WASHINGTON, DC 20269-0~~~
Special
Services
Fees
pOSTAC R.ATECOMHISS'ON
OFFICEOi~~~:jECRET*R'
and Classifications)
Docket
NO. MC96-3
OFFICE OF THE CONSUMER ADVOCATE
INTERROGATORIES TO UNITED STATES POSTAL SERVIC!E
WITNESS JOHN F. LANDWEHR
(OCA/USPS-T3-7-9)
(July
23, 1996)
Pursuant
/"-'-'.
the
Postal
hereby
Rate
submits
documents.
the
to
United
incorporated
sections
Commission,
25 and
the
interrogatories
Instructions
States
Postal
26 of
Office
the
of
Rules
the
and requests
included
with
Service
dated
of
Practice
Consumer
for
production
19,
1996,
by reference.
Respectfully
GAIL WILLETTE
Director
Office
of the
Advocate
OCA Interrogatories
June
submitted,
Consumer
SHELLEY DREIFUSS
Attorney
Advocate
elf
of
1-4
are
hereby
to
Docket
No.
MC96--3
OCA/USPS-T3-7.
In
resildent
mail
a.
testimony
in
infrequent
Of the
non-resident
volume
exceeds
exceed
days?
resident
post
capacity
for
response
should
For
those
for
and
and
the
box
VA,
tend
holders
for
whose
mail
nontheir
12 consecutive
business
whose
percentage
mail
days.
post
month
Please
that
non-
Please
provide
box
is
holders.
their
the
post
provide
of
box
for
what
the
exceeds
office
who call
intervals,
capacity?
call
does
business
each
the
how frequently
the
customers
days
that
to
holders
include
resident
irregular
business
resident
Do any
for
non-resident
of
for
12 consecutive
same p#ercentage
exceeds
box
indicate
box
capacity,
capacity
you
intervals.
office
box
the
number
box
office
4,
irregular
post
the
at
Middleburg,
and
the
Your
infrequent
C.
your
customers
at
mail
b.
2
mail
averaige
office
the
at
bsox mail
same estimate
customers.
resident
irregular
customers
intervals?
resident
cfustomers
irregular
intervals.
resident
customers.
call
for
Please
who call
Provide
for
their
mail
estimate
their
the
mail
the
at
same estimate
at
infrequent
percentage
of
infrequent
and
for
non-
Docket
No.. MC96-3
3
/-.
For
d.
resident
post
period
of
Please
provide
testimony
between
time
OCA/USPS-T3-8
office
the
visits
to
what
is
retrieve
estimate
same
The following
at
holders,
box
for
the
their
average
mail?
non-resident
interrogatory
refers
Icustomers
to
your
9.
In a recent
case,
one non-resident
customer
failed
to
pick up mail for over three
weeks,
and during
that
period,
four containers
of mail accumulated
for the
custlomer.
Did
the
Postal
require
the
Service
customer
follow
to
use
Domestic
caller
Mail
Manual
D920.1.7
and
explain
what
Please
service?
,a.--,.
action
If
was taken.
no action
OCA/USPS-T3-9.
Refer
concerning
familiarity
your
VA;
Middleburg,
Please
post
confirm
office
greater
resident
that
the
page
the
rented
AZ;
lines
the
by non-resident
If
burden
you
do not
explain
12-14,
of
operations
and Blaine,
administrative
administrative
US nationals.
3,
with
San Luis,
boxes
than
to
was taken,
test~imony
the
offices.
associated
foreign
associated
confirm,
your
in
WA post
burden
why not.
with
nationals
with
please
is
non-
explain
Docket
No.
MC96-3
/.'-- .
CERTIFICATE
I hereby
document
accordance
upon
with
certify
that
I have
participants
all
section
OF SERVICE
3.B(3)
this
date
of
record
of
the
in
served
this
special
SHELLEY DREIFUSS
Attorney
DC
Washington,
July 23, 1996
--
20268-0001
---.~
the
,foregoing
proceeljing
rules
of
in
practice.