BEFORE THE 'RECEIVEI) POSTAL RATE COMMISSIO ‘96 WASHINGTON, D.C. 202&3&o it 91 d 45 PM POSTAL ROTEcct4HISS!Oti OFFICE0; TdE SE(;RElifiy I SPECIAL SERVICES REFORM, 1996 Docket No. MC96-3 RESPONSE OF UNITED STATES POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER ADVOCATE (OCA/USPS-T7-21-27) The United States Postal Service Needham to the following OCAIUSPS-T7-21-26, interrogatory interrogatories and 27(b)-(d), OCAIUSPS-T7-27(a) Each interrogatory hereby provides responses of witness of the Office of the Consumer filed on July 23, 1996. was filed on August is stated verbatim UNITED An objection by the response. submitted, STATES POSTAL By its attorneys: Daniel J. Foucheaux, Jr. Chief Counsel, Ratemaking 3-l. w David H. Rubin 475 CEnfant Plaza West, S.W. Washington, D.C. 20260-1137 (202) 268-2986; Fax -5402 August 6, 1996 to 2, 1996. and is followed Respectfully Advocate: SERVICE RESPONSE OF POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER ADVOCATE OCAIUSPS-T7-21. Refer to page 25, lines 6-8, of your testimony. Please confirm that the additional revenue from the non-resident fee will be sufficient to alleviate the problems caused by non-resident box service customers. a. If you do not confirm, please provide the box rates that would be sufficient. b. If you do not confirm, necessary to alleviate please provide the problems. the amount revenlue of additional RESPONSE: a and b) I can confirm problems, caused /--- would although thus freeing provide Lyons’ no specific by non-resident motivate that the additional dollar amount boxholders some non-residents up box service a justification testimony, that would Moreover, where the Postal Service boxholders, which for the additional Landwehr describes cover work these all costs fee at their local office, the higher fees would appropriate. at 18-l 9. The additional compensate alleviate A non-resident to seek box service for box expansion, witness would can be pinpointed. for residents. USPS-T-l, revenue See witness revenue related in his testimony, would also to non-resident USPS-T-3. /-- - RESPONSE OF POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER ADVOCATE OCAIUSPS-T7-22. Refer to page 25, lines 6-8, of your that, “the additional revenue from non-residents would Please confirm that of box service where appropriate.” non-resident box customers will be used to install more a. If you do not confirm, be put. please explain b. If you do confirm, please provide service where appropriate.” to what testimony where it states provide funds for expansion the additional revenue from post office boxes. use the additional revenue a copy of the plan “for expansion will of box RESPONSE: Not confirmed. earmark 7 proposal, revenue It is my understanding for a particular if implemented, Please see my response /--‘ that the Postal Service purpose. However, will lead to increased to OCAWSPS-T7-21. does not I do believe spending that my for box expansion. RESPONSE OF POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER ADVOCATE OCA/USPS-T7-23. Refer to pages 17-25 of your testimony concerning post office box fees. a. Please confirm that the current post office box fees are insufficient to cover the cost of providing box service. If you do not confirm, please explain. b. Assuming fees are insufficient to cover the cost of providing box service, please confirm that it makes sense to limit post office box availability and to maintain large waiting lists. If you do not confirm, please explain. C. Please describe the policy changes, and the timing of such changes, regarding the installation of new box sections to meet customer demand, assuming adoption of the proposed non-resident fee. RESPONSE: a. I can confirm that the current post office box cost coverage is 99.8 percent. /--Exhibit USPS-T-l example, current costs, efficient In Group Compare to increase See pages 38-39 believes USPS-T-7 For those at 3 with costs, the cost of costs Further, USPS-T-4 so there at 44. is no financial box fees that do not cover that it is more practical the fees to cover of my testimony. to cover (except and economically for proposed the Postal Service Group believes /- _---- For fees for Group IC are well above the cost I, most fees cover to limit box availability. the Postal Service and box size. in Table VI on page 15 of my testimony, However, box service. Not confirmed. vary by fee group box fees in Group II are insufficient box service. of providing incentive But the results based on the results post office providing b. C. ~-__- E). it is RESPONSE OF POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER ADVOCATE ~DCAIUSPS-T7-23 Page 2 of 2 in the customers’ post office best interests box service, to make a high demand available to the greatest extent service, such as possible, rather limit its availability. C. Policy changes expansion and the timing of these changes have not yet been formulated. with respect to box than RESPONSE OF POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER .ADVOCATE OCAIUSPS-T7-24. at what is made. Refer to page 25, lines 6-8, of your testimony. Please explain level of postal management the decision to expand post office box service RESPONSE: It is my understanding individual facility authorization that the postmaster provides to obtain important or officer-in-charge input for box expansion more boxes generally comes level at each decisions. from the District level of management. ,‘- -. _- The - RESPONSE OF POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER .ADVOCATE OCA/USPS-T7-25. concerning basis for estimated derivation Refer to page 4, the continuation of Table I, lines 34-38, the caller service fee for Delivery Group II. Please explain in detail the the “estimated 80 percent paying the current size 5 box fee and an 20 percent paying the current subgroup IC caller service fee.” Show the of these percentage figures. Provide all underlying sources. RESPONSE: This is, as stated, derived intended an estimate. from informal to be scientific This estimate discussions in nature with is based on an average postmasters. and is, rather, This estimate a “ballpark” figure. number is not I /--- RESPONSE OF POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER ADVOCA,TE OCAIUSPS-T7-26. a. Refer to page 25, lines 3-5, of your testimony. Please provide statistical data, reports, or other documentation on the number of residents “unable to obtain boxes in their own delivery area”, the alternative, by Delivery Group. or in b. Please provide statistical data, reports, or other documentation on the number of non-residents seeking to obtain post office boxes service by Delivery Group, or in the alternative, by post office (including ZIP Code). C. If you are unable to provide the information requested in “a” and “b” above, please state whether you believe the number of residents unable to obtain boxes in their own delivery area is greater than the number of non-residents seeking to obtain post office boxes service. RESPONSE: ,/I-- a and b. The articles in Library unable to obtain Reference box service see the responses of witness August Beyond 2, 1996. SSR-105 contain in their delivery this, area post office. Ellard to OCANSPS-TG-18 I cannot provide or other documentation C. I do not know which number information would be greater. on residents Also, please and 19, filed any statistical data, reports RESPONSE OF POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER ADVOCATE OCAIUSPS-T7-27. Refer to your response to OCAUSPS-T7-10. a. Please confirm that there are no restrictions in the DMM or DMCS that would prevent the Postal Service from giving priority to residents. If you do not confirm, please explain. b. Please confirm that non-residents displaced by residents who receive priority in box rentals would continue to make a revenue contribution to the Postal Service, to the extent such non-residents obtain box service at another post office. If you do not confirm, please explain. C. Please explain the basis of your conclusion that, “determining priority to residents would appear to be very burdensome.” d. Please explain whether the administrative burden of giving priority to residents would be greater or less than the administrative burden now associated with box rentals to non-residents. e. Please explain whether giving priority to residents could be achieved by establishing, where necessary, two separate lists: one for residents and the second for non-residents, both maintained in the chronological order of the request for box service. f. Assuming priority is given to residents over non-residents, please estimate the number of non-resident post office box customers who would not obtain post office box service. when i,o give RESPONSE: a. Objection b. Confirmed, filed on August with reservation. would not necessarily Those non-residents contribution -, 2, 1996. continue These “displaced” non-resident their box service that did, of course, to the Postal Service. would However, at another continue boxholders postal facility. to Imake a revenue the administraltion of a non ,. .. RESPONSE OF POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER ADVOCATE CCAIUSPS-T7-27 Page 2 of 4 resident fee would preclude a forced displacement of the boxholder population. C. Your interrogatory OCANSPS-T7-10 priority for box service service and renewing service, giving the postal to residents With to residents would currently for providing over non-residents: box service. priority facility gave two situations maintains respect initially to initially list. box a#btaining box only be moderately a waiting obtaining burdensome However, if not all postal ,/--,. facilities maintain waiting list would knowing check waiting lists, and for these particular be burdensome. how many potential These facilities customers back at a later date for available explanations residency to potential customers prior to being placed time consuming facilities, would had been turned box service. waiting a have no way of away and tlold to Additionally, of why they would on the residents’ initiating the need to establish list would be both and burdensome. - . . ./-. RESPONSE OF POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER ADVOCATE ‘XA/USP:;-T7-27 Page 3 of 4 With respect boxholders to renewing nightmare. service response and customer I wish to reiterate would be dissatisfaction be monumental. which non-resident for residents the customer would to OCAIUSPS-9, forcing box service Inevitably, from this type of action Service’s box service, out of their boxes to provide an administrative resulting post office See also the Postal refers to termination of bclx appeals. that it is not the Postal Service’s intention1 to take box /F-“. service away from existing residents their d. Giving benefiting local delivery priority administratively mentioned renewing customers, from post office box service at a post o-ffice other than post office. to residents burdensome and providing box service burden box service in different in OCAIUSPS-T7-27(c), administrative but rather to assess ;a fee for non- agreements ways. giving However, priority practice would of providing are dlue to the reasons to residents for non-residents than the current to non-residents when be a greatser box service non-residents. - to ,r--., RESPONSE OF POSTAL SERVICE WITNESS NEEDHAM TO INTERROGATORIES OF THE OFFICE OF THE CONSUMER ADVOCATE OCA/USPST7-27 Page 4 of 4 e. Assuming before providing waiting that currently be initiated would resident f. not provide to OCANSPS-T6-18 potential be the problems do not maintain significant fee would available to those by the maintenance The Postal Service limited refers to exhausting box service list, there would offices could the interrogatory relief, the resident customers mentioned a waiting list. of two separate since the benefits waiting list ori a non-resident in part c above for Priority lists. for residents However, resulting this from ia non- be absent. has no basis for making information is described and 19, filed August the requested in the responses 2, 1996. estimate. of witness The Ellard DECLARATION I, Susan W. Needham, are true and correct, Dated: _/- declare under penalty of perjury that the foregoing to the best of my knowledge, information, answers and beliief. IO ‘ 1% a r- - . c- . .. CERTIFICATE OF SERVICE I hereby certify that I have this day served the foregoing document participants of record in this proceeding in accordance upon all with section 12 of the Rules of Practice. -Ii. i-i?dLk David H. Rubin 475 CEnfant Plaza West, S.W. Washington, D.C. 20260-1137 August 6, 1996 ./- - -
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