WLAN Benefits
How Cisco WLAN Became Primary
Corporate User Network
A Cisco on Cisco Case Study: Inside Cisco IT
CoC_IT_Case_Study
© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
1
Overview
ƒ Challenge
Upgrade the indoor wireless LAN (WLAN) infrastructure for use
by more employees and as a primary network access medium
ƒ Solution
Expand and upgrade the WLAN with the Cisco Unified Wireless
Network solution
ƒ Results
High-value benefits for Cisco users, network services, and IT
management
ƒ Next Steps
Support new services while continuing to enhance security and
management
CoC_IT_Case_Study© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
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Background
Cisco Next-Generation WLAN
ƒ Increase WLAN coverage and
performance for 60,000+ users
at 400 sites worldwide
ƒ Support wireless as a primary
network access medium
ƒ Provide visitor access and outdoor
coverage
ƒ Reduce service-impacting incidents and
operational demands
ƒ Implement new security standards
CoC_IT_Case_Study© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
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User Benefits
Improved Productivity
ƒ WLAN is primary network access
medium for more than 42% of all Cisco
employees
ƒ Nearly all employees use WLAN
regularly
ƒ Users gain 86 minutes of productive time
per day, valued at US$24,500 per user,
per year
ƒ Greater WLAN reliability minimizes lost
user productivity, valued at US$1.5
million per year
CoC_IT_Case_Study© 2007 Cisco Systems, Inc. All rights reserved.
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Network Services
Greater Reliability, New Capabilities
ƒ New WLAN services:
Wireless VoIP
Video
Location-based services
RFID detection
ƒ Enhanced guest networking
ƒ Increased WLAN security and
detection of rogue access points
CoC_IT_Case_Study© 2007 Cisco Systems, Inc. All rights reserved.
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Cisco IT Benefits
Reduced Costs, Easier Operation
ƒ 35% less effort to deploy than first WLAN
implementation
ƒ 50% reduction in operations tasks
saves US$252,000 per year
ƒ 19% reduction in user support calls
saves US$60,000 per year
ƒ Self-configuring and self-healing
WLAN reduces management burden
CoC_IT_Case_Study© 2007 Cisco Systems, Inc. All rights reserved.
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Next Steps
Enhance the New WLAN
ƒ Deploy outdoor mesh coverage
at major Cisco campuses
ƒ Support voice on dual-mode
(cellular and WLAN) phones
ƒ Standardize on new
Cisco Secure Services Client
CoC_IT_Case_Study© 2007 Cisco Systems, Inc. All rights reserved.
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To read the entire case study or for additional Cisco IT case studies on a
variety of business solutions, visit Cisco on Cisco: Inside Cisco IT
www.cisco.com/go/ciscoit
CoC_IT_Case_Study© 2007 Cisco Systems, Inc. All rights reserved.
Cisco Public
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