OCA-RTJ Docket No. R2000-1 REBUTTAL TESTIMONY OF PAMELA A. THOMPSON ON B’E,HALF OF THE OFFICE OF THE CONSUMER AQVOCATE AUGUST 14.2000 TABLE OF CONTENTS I. STATEMENT II. PURPOSE Ill. A REVIEW OF THE POSTAL SERVICE’S UPDATES FOR FY 99, FY 00 AND FY 01 AFTER RATE COSTS .._....,_..,..,...,..,......................................... 4 TWO POSTAL SERVICE TEST YEAR AFTER RATE PROPOSED CHANGES BEAR FURTHER EXAMINATION .._._............................................ 14 IV. OF QUALIFICATIONS _,...,,.,,..,...,..,..,...,..,..,..,..,.............,..,........ Page AND SCOPE OF TESTIMONY _.__.,__,..,,.......................................... 1 2 UNITED STATES OF AMERICA Before The POSTAL RATE COMMISSION WASHINGTON, D.C. 20268-0001 Postal Rate and Fee Changes, 2000 ) Docket No. R2000-1 REBUTTAL TESTIMONY OF PAMELA A. THOMPSON 1 I. 2 STATEMENT OF QUALIFICATIONS My name is Pamela A. Thompson. 3 Specialist. 4 more complete 5 submitted 1 I have been employed statement SeeTr. 23/10405-06. by the Postal Rate Commission of qualifications earlier in this proceeding.’ I am a senior Postal Rate and Classification is provided since March 1990. A in my testimony, OCA-T-9, OCA-RT-3 Docket No. R2000-1 1 II. PURPOSE AND SCOPE OF TESTIMONY The purpose 2 of my testimony is two-fold. First, I provide a summary 3 USPS cost data resulting from the updated 4 response 5 tables. 6 USPS witness 7 Patelunas 8 costs for the seven cost effects used in developing 9 presented to Commission Table I summarizes Kashani (USPS-ST-44) different 11 Kashani and Patelunas. 12 USPS (USPS-T-14) 13 requirement I accomplish this task by providing and subsequently in response Kashani cost forecast responsive Second, my testimony made by USPS witnesses the sources of information for the development used by the of the revenue to Order No. 1294. responds to the statement, that offer specific test year revenue at page 4 of Order No. 1294, that “participants 16 need to determine 17 cost data.” 18 Patelunas 19 “base year” update did not roll forward FY 99 costs using the more “traditional” 20 of beginning 21 supporting 22 electronic how to adjust those forecasts requirement to incorporate forecasts by USPS witness testimony was filed on July 7. Unfortunately, with the manual input requirement report. the FY 99 method The Postal Service submitted as soon as possible; and witness Patelunas’s files began to be filed on July 12 (USPS-LR-I-406). -2- also will actual FY 1999 CRA The cost update data for the base year 1999 presented library references the Ill and IV show the 15 in his supplemental by by USPS witness Table II summarizes Tables mix adjustments factors five test year, FY 01, after rate costs as and Patelunas. Table V summarizes updated updated to Order No. 1294. test year after rates work-year in preparing filed by the Postal Service in USPS FY 00 costs for the six cost effects presented by USPS witnesses 10 14 Order No. 1294. information of certain However, its supporting the files I Docket No. R2000-1 needed OCA-RT-3 to complete an update were not filed until late July. OCA’s proposals Instead, focus proposed on three changes updated the test year forecast-use reviewed in my direct testimony Thus, I was not able to provide a complete reflecting the changes I primarily and the addition of the OCA model presented by OCA witnesses the Postal Service Smith and Ewen. proposed of ECI versus ECI-1, the work-year of a $200 million “Field Reserve.” carefully by the Commission update of the when it mix adjustment, The three changes should be before being included in the final test year after rates cost forecast. -3- OCA-RT-3 Docket No. R2000-1 Ill. A REVIEW OF THE POSTAL SERVICE’S FY 01 AFTER RATE COSTS In the USPS initial filing, USPS witness FY 98 as well as forecasted rates.’ 6 costs and updated cost projections 7 Kashani presented actual cost data for testimony, USPS witness Patelunas presented FY 99 actual for FY 00 and FY 01, before and after rates3 In Tables I and II, the column identified as “Original” provides forecasted 8 presented in USPS 9 identified as “Revised” 10 FOR FY 99, FY 00 AND data for FY 99, FY 00 and FY 01 test year before and after 5 In supplemental UPDATES supplemental 11 witness Kashani’s testimony and workpapers. relies upon the costs presented testimony in USPS witness FY 99 actual (Patelunas) 13 forecasts 14 forecast. column Patelunas’s and USPS-LR-I-410. FY 99 total costs form the basis of the FY 00 cost forecast.4 12 The costs as and forecasted for the six USPS cost effects5 (Kashani) Table I incorporates total costs as well as the FY 00 The result is the FY 00 total roll-forward * Cost detail by segment and component was provided in USPS witness Kashani’s workpapers 3 Cost detail by segment and component was provided in USPS-LR-I-410. 4 In Tables I and II, the FY 99 actual and forecasted roll-forward mix adjustment, nor do they contain final adjustments. 5 costs do not include the work-year Each of the six cost effects is explained in USPS witness Kashani’s testimony. The six cost effects are: (1) cost level effect; (2) mail volume effect; (3) nonvolume workload; (4) additional workday; (5) cost reductions; and (6) other programs. OCA-RT-3 Docket No. R2000-1 1 Table I shows that actual FY 99 total costs were $147,319,000 2 comparable 3 decrease costs originally of approximately Cost level changes 4 5 Service.7 6 $70,622,000 7 reductions 8 adjustment.’ 9 programs. 10 The updated in USPS witness refer to price level inputs, or changes FY 00 total declined $75,895,000 cost level increase 12 ($266,871,000) 13 largest non-personnel 14 Patelunas’s 15 expedited 16 two largest service-wide 17 ($77,914,000) 88 percent of other program cost increases and (2) service-wide and ($147,319,000) and depreciation FY 00 cost other program are summarized programs and amortization in other The two major costs ($86,255,000).8 as other headquarters I was prior year international to $696,586,000. other program testimony mail ($94,428,000), in Table costs for FY 00 occurred are (1) non-personnel other program cost increases supplemental in costs to the Postal shown primarily due to a $75,700,000 costs increased categories testimony-a in USPS witness Kashani’s testimony. The single largest increase in forecasted 11 Kashani’s 0.2 percent.’ higher than forecasted Other program 6 forecasted lower than the costs The three in USPS witness ($114,602,000), ($30,814,000).‘0 The other program increases are (1) current workers’ compensation (2) prior workers’ + $62,539,161,000 compensation = (0.0024) or approximately 7 Docket No. RZOOO-1, USPS-T-14, see footnote at 4. 8 USPS-ST-44, Exhibit USPS-ST-44Z. 9 USPS-ST-44, Exhibit USPS-ST-44AA 10 Ibid. -5- ($64,191,000). (0.2) percent. The largest Docket No. R2000-1 decrease OCA-RT-3 in service-wide other program costs is the re-pricing of annual leave FY 00 costs rolled ($35,782,000).” Netting forward the cost update increases to FY 01 are $306,215,000 and decreases, higher (approximately total 0.5 percent) than originally forecasted. Table I FY 2000 Forecasted I Roll-Forward Costs ($000) Cost Category FY 99 TTL Cost Level Mail Volume Revised A* 62,391,842 1,969,604 820,907 Original B+ 62,539,161 1,898,982 839,260 Delta A-B (147,319) 70,622’ (18,353) NonVolume Workld Additional Workday Cost Reductions Other Programs FY 00 Roll Fwd Costs 183,171 44,848 (904,682) 696,586 65,202,276 183,934 44,308 (980,577) 370,993 64,896,061 (763) 540 75,895 325,593 306,215 Sources: * USPS-LR-I-410, Volume 6 + USPS-T-14, Workpaper E 6 Table II provides a comparison of the updated 7 with those presented 8 effects 9 discussion highlights 10 forecasting the FY 01 cost level effect are added FY 01 test year after rates costs initially in USPS witness Kashani’s testimony. to the updated three FY 00 total roll-forward major areas of change. resulted Ibid. -6- The six FY 01 cost costs, Updating in an increase The following the factors used in of 24 percent to Docket No. R2000-1 OCA-RT-3 1 $2,732,917,000. 2 Personnel cost reductions 3 change. Forecasted 4 decline in non-personnel 5 other program service-wide 6 non-personnel other program 7 $145670,000; (2) a supply chain management 8 an advertising cost decrease 9 program costs are: (1) an increase of $49,321,000 Cost reduction increase of $31,836,000 11 current workers’ increased of ($426,729,000)‘3 other program 10 12 programs were responsible costs declined other programs 8 percent of $154,741,000 cost increases cost changes totaling for the majority of the to $918,233,000. $70,717,000.‘4 cost decrease A was partially offset by the are: (1) an E-commerce The three major cost increase of $113,000,000; in the CSRS annuitant liabilities; and (3) a decrease of and (3) The three major service-wide of $110,200,000.‘5 in contingent 71 percent to ($I,1 18,230,000).12 other COLA; (2) an of $41,079,000 in compensation.” In the test year, the employee 13 negative $2,658,000 14 original work-year 15 year mix adjustment work-year to a positive $213,750,000-an increased increase of $216,408,000 from a from the I believe the change in the amount of the work- mix adjustment.” is significant mix adjustment and warrants 12 a more through review than I had time Ibid. Note that the “ROO-1 Original USPS Filing” for FY 01 other programs was $1,001,426,000 not the $1,125,426,000 shown on exhibit USPS-ST-44AA Subsequently, the “ROO-1 FY 1999 Base Update Filing” for FY 01 other programs should be $916.233,000 not $1,042,232,000. This assumes that the information provided in USPS-LR-I-410 is correct. 13 USPS-ST-44, Exhibit USPS-ST-44Z. 14 USPS-ST-44, Exhibit USPS-ST44AA /bid. 16 Ibid. -?- Docket No. R2000-1 OCA-RT-3 1 to perform. 2 and IV. Table Ill provides the amount of the FY 01 after rate work-year 3 data used by USPS witness Kashani. 4 rate work-year 5 Comparing 6 ($6,371,000) 7 increased 8 Handler 9 $29,937,000. The summarization mix adjustment Table is shown in Tables Ill mix adjustment in the update by USPS witness Patelunas. Ill and IV shows that FY 01 costs for Clerks A-J increased from $6,451,000 costs mix adjustment Table IV provides the amount of the FY 01 after used to $162,975,000-an Updated 10 of the work-year increased increase of $169,346,000; to $18,100,000-an increase from to ($2,738,000) represent a forecast increase 12 adjustments 13 $67,642,101,000. 14 provision, total accrued 15 forecasted cost increase of approximately of ($320,076,000) After of $495,019,000. results including in revised the 2.5 percent costs plus contingency Carrier of $11,649,000; $32,675,000-an FY 01 costs prior to the final adjustment 11 City from costs and Mail increase are $67,962,177,000 Incorporating the FY 01 total accrued USPS requested updated of and final costs of contingency for FY 01 are $69,333,151,000-a one-percent. 17 For each year, the employee work year mix adjustment is based upon the relationship a given year has to the base year. Consequently, the employee work-year mix adjustment is not part of the costs rolled forward. See a/so USPS-T-14 at 6. -6. OCA-RT-3 Docket No. R2000-1 Table II FY 2001 Forecasted Revised A* 65,202,276 2,732,917 (36,000) 158,013 (108,782) (1,118,230) 918,233 213,750 67,962,177 (320,076) 67,642,101 1,691,050 69,333,151 Cost Category FY 00 TTL Cost Level Mail Volume NonVolume Workld Additional Workday Cost Reductions Other Programs WorkYr Mix Adj FY 01 Subtotal Final Adjustments Ttl Accrued Contingency Ttl Accrued +Cont Costs ($000) Sources: * USPS-LR-I-410, Volumes F and G, and USPS-ST-44, + USPS-T-14, Workpaper I and J Roll-forward Clerks A-J (30,178) - Transitional Subtotal Straight Time Overtime 12,297 (18,472) 12,101 City Carriers 208,964 1,755 (63,651) 147,068 (140,617) 6,451 WO) Ttl Chg from 98 Mix Source: USPS-LR-I-127, (6,371) %Cha 24% 19% 1% 2% 71% -8% Exhibit W Table Ill Model Work-year Mix Adjustment ($000) FY 2001 After Rates Chg. in Career @ Avg. IExtended Stepvs. Avg. Delta A-B 306,215 526,070 (5,805) 1,478 (1,871) (464,283) (83,193) 216,408 495,019 (43,552) 451,467 11,289 462,756 Original B+ 64.896.061 2:206:847 (30,195) 156,535 (106,911) (653,947) 1,001,426 WW 67,467,158 (276,524) 67,190,634 1,679,761 68,870,395 Summary (Kashani) MailHandlers 12,642 13,247 (15,985) Total 191,427 (51,354) 141,843 (2,738) file name WKYRMXOO.XLS, worksheet SUMMARY. -9- 1 Docket No. R2000-1 OCA-RT-3 Table IV Model Work-year Mix Adjustment ($000) Roll-forward FY 2001 After Rates Chg. in Career @ Avg. Extended Step vs. Avg. Casual Transitional Subtotal Straight Time Overtime Ttl Chg from 99 Mix Source: 1 USPS-LR-I-421, USPS-LR-I-127. 3 update 4 summarizes 5 forward 6 DRIIMcGraw-Hill 7 personnel 8 DRIIMcGraw-Hill 9 are In responding to USPS-LR-I-127 MailHandlers 30,046 114 (27,857) (12,905) 31,005 18,100 (24,048) to Commission (152,040) (429) (23,830) 237,581 213,750 I 5,998 26,677 32,675 worksheet SUMMARY. Order No. 1294, the USPS provided an with USPS-LR-I-421. For example, forecasts. Total 128,639 expense factor detail was initially filed by the USPS in the dates of the information cost factors.‘* (Patelunas) City Carriers 14,838 file name WKYRMXOR.XLS, The original roll-forward 2 Summary To the extent possible, many of the cost level factors are impacted Patelunas indicated 0200 and the update of non-personnel ClSSlMlControl 10 USSIMTTrend25Yr 11 updated the data to include March and April information. 12 was updated 0200 file is a quarterly as of May 2000.20 18 USPS-LR-I-127, 19 Tr. 36116794. 20 Id. at 16822-24. Section 500. forecast; however, Appendix I and II. See a/so, Tr. 36/16817-29, -lO- The two USPS cost level factors The February the Postal The ClSSlMlControl I of Table V provides by that the DRI non- cost level factors were updated with the most current data.” USSIMTTrend25Yr V utilized by the USPS when it updated the roll- USPS witness files used in preparing Table information 2000 Service 500 file on what Docket No. R2000-1 OCA-RT-3 1 DRllMcGraw 2 non-volume 3 change 4 extent that assumptions 5 FY 00 actuals. *’ The dates the forecasts were updated are shown in Table V. 21 22 Hill indexes are included in each file. Mail volumes did not change. workload effect was updated to reflect FY 99 actual data. in the additional workday assumptions. could be reviewed.” Id. at 16827. Id. at 16828. -ll- Cost reductions Other programs The There was no were updated to the were updated to reflect Docket No. R2000-1 OCA-RT-3 Table V Section I - DRUMcGmw Hill Indices REVENUE REOUREMENT FORECAST FACTORS FACTOR SOURCE -12- DATE OF FACTOR USED REFERENCE Docket No. RZOOO-1 OCA-RT-3 Table V Section II - Other Sources REVENUE REOUIREMENT FORECAST FACTORS DESCRlPTlON OF FACTORS NO”-“ohle Workload FY 99 FACTOR SOURCE FY00 an* FY0, -13- DATE OF FACTOR USED REFERENCE Docket No. R2000-1 1 IV. OCA-RT-3 2 TWO POSTAL SERVICE TEST YEAR AFTER BEAR FURTHER EXAMINATION 3 The Postal Service made other changes to its test year estimates that are worthy 4 of note and careful 5 Reserve 6 update.23 Consequently, 7 $475.3 millionz4 8 the forecasted 9 indicated that the Field Reserve was a 10 11 12 13 14 15 16 17 18 examination. USPS witness of $200 million was inadvertently RATE PROPOSED Patelunas indicated CHANGES that a Field omitted from his test year after rate cost the Postal Service now forecasts a test year after rate loss of The addition of the “Field Reserve” would have the effect of making cost reductions less than they otherwise would be. The Postal Service budget technique or strategy to leverage further cost reductions during FY 2001. The Field is challenged to achieve greater cost reductions than called for by the National budget goal. There is a high degree of risk that the field may not be able to accomplish their aggressive cost reduction targets. In those situations, budget relief can be granted, if warranted, without jeopardizing the national goal. The intent is to push the field to accomplish as much as possible, while still recognizing the magnitude of the challenge.z5 23 Revised Response of United States Postal Service witness Patelunas to OCAAJSPS-ST44-1 24 Revised Response of United States Postal Service to Presiding Officer’s Information 14, Item 2(b) and (e) - ERRATA. 25 l(a). Request No. Response of the United States Postal Service to OCAIUSPS-ST4Cll(e). The Postal Service made this statement in the context of denying that the “Field Reserve” was the same as a contingency provision. However, the use of the phrases “high degree of risk” and “if warranted” suggests that (at least in a nonlegal sense) the “Field Reserve” serves the same function es a contingency provision. That is, the “Field Reserve” is a fund that will be tapped on/y if field management fails to achieve certain goals, i.e., is contingent on, the occurrence of an adverse financial event. If a “Field Reserve” of $200 million is to be included in the FY 2001 revenue requirement, then the provision for contingencies should be reduced by an equal amount, -14- Docket No. R2000-1 1 OCA-RT-3 The Postal Service may be overly pessimistic 2 million Breakthrough 3 achieve the full cost reduction. 4 Productivity. As quoted above, the field is being challenged The Postal Service also incorporated 5 for FY 01. 6 Using electronic 7 estimate 8 percent 9 ACC-OR.xls The change in its ability to achieve the full $744 a change in a key wage rate assumption relates to the use of ECI versus the previous files provided to Service in USPS-LR-I-421, one may the impact of changing the USPS employment wage assumption from 4.63 (ECI) (ECI-1). to 3.63 percent by the Postal use of ECI-1. Comparing the data in OCA’s file with that filed by the Postal Service in USPS-LR-I-421 updated indicates that 10 the cost difference 11 test year after rate costs by $230 million above the level that would result from using 12 the historical 13 data files, the file PRFF-OR.xls, 14 are calculated, 15 difference to approximately 16 estimation of the impact of changing from ECI to ECI-1 are provided in OCA-LR-I-5. is roughly $230 million. ECI-1 calculation. However, In other words, the change to ECI increases in continuing to update the USPS-LR-I-421 which is where the cost model roll-forward cost factors indicates that the impact of using ECI-1 versus ECI increases the cost $245 million, 26 A copy of the files I used to prepare my Originally, USPS-LR-l-421, file name PRFF-OR.xls, cell 132 was $48,423,495,000. To change the USPS assumption of ECI to ECI-1, I updated USPS-LR-I-421, file name UNCST-EXT.xls, worksheet COLA-ECI, cell D53. I changed the USPS employment cost assumption from 4.63% to 3.63%. The change flows through to USPS-LR-I-421, file name UNCST-OR.xls. Then, I manually updated the information in USPS-LR-l-421, file name INPUT-OR.xls, worksheet PERS UNIT COST. The costs I manually updated were general pay increases as well as step increases in column F of INPUT-OR.xls, thereby reflecting the wage changes. After I updated Input-OR.xls for the ECI-1 change, I opened the USPS-LR-l-421, file name PRFF-OR.xls, worksheet COST FACTOR CALC, and found that the changes had updated cell 132 to $48,178,490,000. The difference in the USPS-LR-I421 value filed and my calculation was approximately $245 million. In OCA-LR-I-5, are copies of the files I updated. Since I did not include copies of all the electronic files in USPS-LR-l-421, ignore any requests to update links. I did not have time to examine other electronic files in USPS-LR-I-421 to determine what if any additional impacts the change to ECI-1 might have on the FY 01 after rate costs. -15-
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