External First-Class Mail
Measurement
System
December
13, 1999
Mr. John Exrrrington
Customer Service Analyst
External Measurement Systems
Room 562 1
United States Postal Service
475 L’Enfant Plaza, SW.
Washington, D.C. 20260-2205
Dear Mr. Burrington:
RE:
External First-Class Maii Measurement
System
Fertormance
Report
Postal Quarter I FY 206t
September 11: 1999 - December 3: 199s
We are pleased io submit this Fenormance
during Quarter 1: Fiscal Year 2OOCi.
(EXFC)
Report on First-Ciase
Mail
The first section of this report--Overview-provides
general intormation
about this measurement system and the activities performed to collect the
data. The remaining sections of this report present the performance
information.
If you have any questions,
-
please cai
Nation Scores
_ _ _ Overnight
-_.---
TWO-Day
--
Three-Day
Ia
90
80
70
50
50
C"mmit 93:, 932 933 93:4 94:, 94:2 943 94~4 95:l
1 63.50 83.0, 84.30 63.59 83.53 76.80 02.75 62.56 84.09
2 77.76 74.73 78.27 78.10 76.52 66.72 72.37 74.36 75.53
3 81.92 77.16 60.18 81.62 70.24 85.44 76.84 78.55 80.16
95:2
64.52
75.04
75.52
95:3 95:4
86.82 87.23
79.07 90.10
132.19 82.72
S-31
87.76
79.49
82.24
952
87.31
75.54
70.93
96~3
00.41
80.04
92.44
96:4
91.21
90.25
92.82
97,
00.77
75.00
70.0,
ST':2
00.75
71.74
70.03
9,:3
02.15
78.50
60.20
97:4
9235
78.58
80.14
QS:,
02.86
78.66
80.49
98:2 Qs:3 96:4 SQ:,
92.66 03.5, 93.02 92.78
78.70 88.06 87.68 88.47
74.24 63.66 86.44 66.69
992 093 99:4 Oo:? Ret03.15 93.54 93.74 93.43
83.36 88.99 88.37 86.41
79.16 86.97 68.12 85.59
55.Oi
,.
,1,, <.,
i,), $,~,,>I/
0.1‘
I8 ,.w./,I .I $1
,,,,L,., ,,,I*
“i,,.’
93.43
21.91
4.4L
97.62
86.41
32.90
99.07
95.72
85.59
99.52
98.39
95.03
99.70
99.24
98.07
93.43
21.91
4.44
97.62
86.41
32.90
99.07
95.72
85.59
99.52
90.39
95.03
99.70
99.2L
90.07
Comparison
of On-Time Performance
by Barcode Type
Fiscal Year 2000. Quarter 1
Kit
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcnderl
Non Prebarcoded
commitment
Kit
Total Prebarcoded
Stamped Prebarcoded
Metered Preharcoded
Non Prebarcoded
Pieces
On Time
86.582
4.120
R2.462
318.682
Overnight
Mail
Volume
91,968
4.413
87.555
341555
,
Percent
On Time
94.14
93 36
94~18
93.30
Pieces
On Time
27,246
1,640
25,606
87,857
Two-Day
Percent
Mail
Volume
On Time
30.923
88.11
1.855
88~41
29,068
88.09
101,940
86.19
Total Composite
Two/Three-Day Composite
I
Percent
Mail
Percent I Pieces
Pieces
Mail
On Time
On Time
On Time
VOlUme
On Time
Volume
47.904
54.652
87.65
134.486
146,620
91,72
91~51
6,605
7,2ia
88~59
2,485
2.8Il5
45.419
51.847
87,60
127,RAi
139,402
91,74
180.792
212.044
85.26
499,474
553,599
‘90.22
..
_
Pieces
On Time
20,658
845
19.813
92,935
Three-Day
Percent
Mail
Volume
On Time
23,729
87.06
950
88.95
22,779
86~98
110,104
84.41
Zero-Day
Mailpieces
Received
by Commitment
and Day of Week
Fiscal Year 2000, Quarter ‘I
Overnight
2.
i
IO -
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Friday
Saturday
Two-Day
14 -j
I
1: _z
1c t
-
F
L -,
j
-,
() -’
Monday
Three-Day
Monday
ho
luesday
Wednesday
Thursday
Day Mail Represents .02% of Total Usable Mai!
External First-Class Mail
Measurement
System
March 6.2000
Mr. John Burrington
Customer Service Analyst
External Measurement Systems
Room 5821
United States Postal Service
475 L’Enfant Plaza, S.W.
Washington, D.C. 20260-2205
Dear Mr. Burrington:
RE:
External First-Class Mail Measurement
Performance
Report
Postal Quarter 2 FY 2000
December 4? 1999 - February 25! 2000
We are pleased to submit this Performance
during Quarter 2, Fiscal Year 2600.
System
(EXFC)
Report on First-Class Mail
The first section of this report--Overview--provides
general information
about this measurement system and the activities performed to collect the
data. The remaining sections of this report present the performance
information.
If you have any questions,
Very truly yours,
please
External First-Class Mail hleaswment
Nation
:,
i
Scores
System
.-
==_=iiiii=:=i==Lii==1_55
Nation
OVernight
Tuo-Day
93.53
83.60
0.12
0.25
1.30
93.53
83.60
76.87
81.25
-0. n
0.25
0.30
0.21
81.25
0.16
==l=lrrr=:rl=r==Ei==I
Nation
Overnighf
TWWO~Y
Three-Day
93.53
19.41
5.28
97.06
83.60
28.38
98.92
94.45
78.87
w.49
97.59
91.59
99.70
9E.W
96.26
93.53
19.41
5.28
97.86
83.60
28.36
98.92
94.45
76.8i
99.49
97.59
91.59
99.70
90.88
96.28
‘, - .’ “’
Ki,
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Senk? cnmmitmnnt
Kit
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Pieces
On Time
87.675
4,102
83,573
322,313
Overnight
Mail
Volume
92,914
4,376
08.530
344,933
Percent
On Time
94.36
93.74
94.39
93.44
Two/Three-Day Composite
Mail
Pieces
Percent
On Time
Volume
On Time
46,732
55,843
83.68
2,394
2.820
84.89
44.330
53,023
83.62
174,031
216.880
130.24
Two-Day
Pieces -_
Mail
On Time
Volume
26,886
31,230
1,567
1,842
25,319
29,300
05,447
102,279
Percent
On Time
86.09
85.07
86.15
83.54
Total Composite
Pieces
Mail
Percent
On Time
Volume
On Time
134,407
148,757
90.35
6,496
7,196
90.27
127,911
141,561
90.36
496,344
561.813
08.35
Pieces
On Time
19,846
027
19,019
88,584
:
Three-Day
Mail
Volume
24,613
978
23,635
114,601
Percent
On Time
80.63
84.56
80.47
77.30
Zero-Day Mailpieces
Received
by Commitment
Fiscal Year 200O.GGarkr
and Day of Weei,
S
BC
40
30 SC
IC
-,
c
Mondsv
IC
Tuesda],
Wednesday
Thursda)
Two-Day
Fridq
Saturday
External First-Class Mail
Measurement
System
May 30,ZOOO
Mr. John Burrington
Customer Service Analyst
External Measurement Systems
Room 5821
United States Postal Service
475 ,L’Enfant Plaza, S.W.
Washington, DC. 20260-2205
Dear Mr. Burrington:
RE:
External First-Class Mail Measurement
Performance
Report
Postal Quarter 3 FY 2000
February 26,200O - May 19,200O
We are pleased to submit this Performance
during Quarter 3, Fiscal Year 2000.
System
(EXFC)
Report on First-Class
Mail
~The first section of this report--Overview--provides
general information
about this measurement system and the activities performed to collect the
data,. The remaining sections of this report present the performance
information.
Very truly yours,
Pa
External First-Class Mail Measurement
:*
System
Nation Scores
_--.
Three-Dav
100
90.
80.
60.
‘Records fhroughouf this report (H=High.L=Low) are for quarters 92:l to present and are based on integer rounded scores
,-
Overnight
Twa-Day
Three-Day
TuolThree-Day
Totat
,--
9C.44
87.02
85.60
86.31
89.94
0.10
0.22
0.22
0.16
0.11
94.44
07.02
85.60
86.31
89.94
0.10
0.22
0.22
0.16
0.11
86.31
0.12
I==~=liirL_===i=_ISr=
Nation
Overnight
Two-Day
.
.
Three-Day
94.44
18.9,
2.93
98.16
99.25
99.55
99.74
87.02
29.8,
96.30
85.60
98.55
95.09
99.30
98.07
94.44
18.9,
2.93
90.16
07.02
29.81
99.25
96.30
85.60
99.59
98.55
95.09
99.74
99.30
98.07
Comparison
of On-Time Performance
by Barcode Type
Fiscal Year 2000, Quarter 3
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Pieces
On Time
88,536
4,179
84,359
327,689
Overnight
Mail
Volume
93.117
4,431
86,686
347,183
Percent
On Time
95.08
94.31
95.12
94.39
Pieces
On Time
28,016
1.656
26,360
91,358
Two-Day
Mail
Volume
31,359
1,866
29,493
104,760
Percent
On Time
89.34
88.75
89.38
87.21
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
49,788
2,589
47.199
188,140
Volume
56,326
2,928
53,398
219,986
On Time
88.39
88.42
88.39
85.52
OnTime
138,326
6,768
131.558
515,829
Volume
149,443
7,359
142.064
567,169
On Time
92.56
91.97
92.59
90.95
Pieces
On Time
21,772
933
20.839
96,782
Three-Day
Mail
Volume
24,967
1.062
23,905
115,226
Percent
OnTime
87.20
87.85
87.17
83.99
.-
4External f?rst-Class Mail
i Measurement
System
,
-
I
.
.
.
,
September
19, 2000
Ms. Michele Jones
Customer Service Analyst
External Measurement Systems
Room 5821
United States Postal Service
475 L’Enfant Plaza, SW.
Washington, D.C. 20260-2205
m
Dear Ms. Jones:
RE:
External First-Class Mail Measurement
Performance
Report
Postal Quarter 4 FY 2000
May 20,200O - September 8,200O
We are pleased to submit this Performance.Report
during Quarter 4, Fiscal Year 2000.
System
(EXFC)
on First-Class Mail
The first section of this report--Overview--provides
general information
about this measurement system and the activities performed to collect the
data. The remaining sections of this report present the performance
information.
Very truly yours,
-
External
First-Class
Mail hAeasurement
Nation Scores
--
90
80~
70.
60
Three-Day
System
,, ,:
‘.‘,’
b
0
0
a
Nation
Overnight
Two-Day
Three-Day
Two/Three-Day
Total
93.89
87.87
ad.38
87.12
90.14
0.10
0.21
0.22
0.16
0.11
93.89
87.87
ad.38
87.12
90.14
0.10
0.21
0.22
0.16
0.11
87.12
0.12
.-
Nation
Overnight
Two-Day
Three-Day
93.89
20.29
4.82
97.76
87.87
33.98
99.01
96.12
ah.38
99.45
98.38
94.~
W.65
Pp.19
97.87
93.89
20.29
4.82
97.76
87.87
33.9a
Pp.01
96.12
e-6.38
99.45
98.38
94.99
99.65
99.19
97.87
.---v--B----)
.,
Comparison
-, .._
.,, ,”
j,,
I,.
of On-Time Performance
I
.
by Barcode Type
Fiscal Year 2000. Quarter 4
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Service Commitment
Kit
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Pieces
On Time
67,643
4,220
03,423
324,120
Overnight
Mail
Volume
92.774
4,467
68,307
345,471
Percent
On Time
94.47
94.47
94.47
93.82
TwoiThree-Day Composite
Pieces
Mail
Percent
Volume
OnTime
On Time
49,665
55.084
66.87
2,602
2,927
88.90
47,063
52,957
80.07
187,719
217,036
66.49
Pieces
On Time
26,333
1,693
26,640
91,626
Two-Day
Mail
Volume
31,572
1,900
29,672
104,012
Percent
OnTime
89.74
89.11
89.78
88.09
Total Compos
Pieces
M:ail %EX{
OnTime
Volume
OnTime
137,308
146.658
92.37
6,822
7,394
92.26
130,486
141,264
92.37
511,839
562,507
90.99
Pieces
On Time
21,332
909
20,423
96,093
Three-Day
Mail
Volume
24,312
1,027
23,285
113,024
Percent
On Time
07.74
88.51
87.71
85.02
Zero-Day
Mailpieces
Received
by Csmmitment
and Day of Week
Fiscal Year 2000, Quarter 4
Monday
Tuesday
Wednesdsg
Thursday
Friday
Two-Day
Mondey
Tuesday
Wednesda!;
Thursday
Three-Day
Friday
Ssiurday
Extern.al First-Class Mai
Measurement System
December
11,200O
Ms. Michele Jones
Customer Service Analyst
External Measurement Systems
Room 5821
United States Postal Service
475 L’Enfant Plaza, S.W.
Washington, D.C. 20260-2205
Dear Ms. Jones:
RE:
External First-Class Mail Measurement
System
Performance
Report
Postal Quarter 1 FY 2001
September 9,200O -December
I, 2000
We are pleased to submit this Performance,Report
during Quarter 1, Fiscal Year 2001.
(EXFC)
on First-Class
Mail
The first section of this report--Overview--provides
general information
about this measurement system and the activities performed to collect the
data. The remaining sections of this report present the performance
information.
Very truly yours,
External
First-Class
Mail ,..+dsurement
System
Nation Scores
-.
_--
Three-Day
1 00
80.
70
60
50~
/
83 5983 0, 84.31)83.5983,537R~8”82.7582.5684.0984.5266.8287.2387.76R~.31
90.41 91.219”.7/9”.7592.1592.3592.8692.6693.5,
93.0292~7893,,593~54 93 74 93 4393~53W4493~8993.02
; ‘-77574 73 76 2i 76 ,076,5266.7272.3774.3675.5375.0479.”780.1079.4975.5480.048”.2575.8”7,.7478.5978.5878.8878.7086.0687.6686.4783,3685~89
88 3T86 41 83~6087,0287.8785.70
? ” $277 1680 ,881 E2792465,4476.8478.55*0.1675.5282.1982.72R2.2470.93R*.4482~*279.“1
7”.“3*0.2080.,480.4974.2483.6*86.4466,6979
1886,8i88 1285.5978.8785,6086.3683.77
*Records throughout this report (H=High.L=Low) are for quarters 92:i to present and are based on integer rounded scores
.__-_-_____---_--NBliO”
Overnight
TWO-Day
Thr.e-Oa"
Tuo,Three-Day
Total
93.02
85.70
83.77
84.72
88.42
0.11
0.23
0.25
0.18
a.12
93.02
85.70
03.77
84.72
ea.42
0.11
0.23
0.25
0.18
0.12
84.72
0.16
93.02
19.44
4.6,
97.39
85.70
31.96
98.77
95.26
83.77
99.36
97.96
93.92
99.59
99.00
97.35
v3.01
IV.44
4.b1
97.39
8',.70
31.911
on.77
v!z.i%
03.77
Pp.31
97.w.
93.91
vv.59
vv.or1
97.35
Comparison
of On-Time Performance
by Barcode Type
Fiscal Year 2001. Quarter 1
Service Commitment
Kll
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Service Commitment
Kil
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Pieces
On Time
86.013
4,086
81,927
317,019
Overnight
Mail
Volume
91,443
4,361
87,082
340,898
Percent I Pieces
On Time
On Time
94.06
27,490
93.69
1,606
94.08
25,884
93.00
88.411
Two-Day
Mail
Volume
31,286
1,844
29,442
iO3,lli
Percent
OnTime
87.87
87.09
87.92
85.74
Total Composite
TwoTThree-Day Composite
Pieces
Mail
Percent I Pieces
Mail
Percent
On Time
Volume
On Time
OnTime
Volume
On Time
47,703
54,861
86.95
133,716
146,304
91.40
2,465
2,815
87.57
6,551
7,176
91.29
45,238
52,046
86.92
127,165
139.128
91.40
180,021
214,204
84.04
497,040
555,102
89.54
Three-Day
I
I Pieces
Mail
OnTime
Volume
20,213
23,575
859
971
19,354
22,604
91,610
111,093
Percent
On Time
85.74
88.47
85.62
82.46
Zero-Day
Mailpieces
Received
by Commitment
and Day of Week
Fiscal Year 2001, Quarter 1
100
Overnight
,
60
40
-
20
-
0 -
60
50
I
40
30
20
10
0
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Friday
Saturday
Three-Day
15
’ .,-
1
Monday
Tuesday
Wednesday
Thursday
Zero Day Mail Represents .04% of Total Usable Mail
~.1External First-Class Mail
- Measurement System
..-
1 PricewalerhouseCCoopers
LLP
March 7,200l
Ms. Michele Jones
Customer Service Analyst
External Measurement Systems
Room 5821
United States Postal Service
475 CEnfant Plaza, S.W.
Washington, D.C. 20260-2205
Dear Ms. Jones:
RE:
External First-Class Mail Measurement
Performance
Report
Postal Quarter 2 FY 2001.
December 2,200O - February 23,200l
We are pleased to submit this Performance
during Quarter 2, Fiscal Year 2001.
System
(EXFC)
Report on First-Class Mail
The first section of this report-Overview--provides
general information
about this measurement system and the activities performed to collect the
data. The remaining sections of this report present the performance
information.
.Very truly yours,
'92.80
at.15
73.76
77.34
84.15
0.13
0.26
0.34
0.23
0.15
92.80
81.15
73.76
77.34
84.15
0.13
0.26
0.34
0.23
0.15
77.34
0.2
===IE=ErE====I=======
Nation
1
Dvernighf
luo-lmy
Three-Day
92.80
17.l.2
4.74
97.49
81.15
25.87
98.67
93.33
73.76
99.33
96.93
ea.42
Vi.59
94.38
98.52
92.80
17.42
4.74
97.49
81.15
25.87
98.67
93.33
73.76
99.33
88.42
96.93
99.59
94.38
98.52
PriceuaferhouseCwperP
PAGE 1
Comparison
of On-Time Performance
by Barcode Type
Fiscal Year 2001, Quarter 2
Pieces
On Time
65,306
Overnight
Mail
Volume
91,237
Stamped
Metered Prebarcoded
ai4,077
,229
Non Prebarcoded
1 316;611
86.898
4,339
3413436
Service Commitment
Total Prebarcoded
I
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Percent
OnTime
93.50
93.96
93.48
92.73
TwoiThree-Day Composite
Percent
Pieces
Mail
On Time
Volume
On Time
43,789
54,874
79.80
2.328
2,812
82.79
41,461
52,062
79.64
163,908
213,845
76.65
1
Pieces
OnTime
26,146
Two-Day
Mail
Volume
31.297
24,544
1,602
83,480
29,396
.I,901
102,692
Percent
OnTime
83.54
84.27
83.49
81.29
1
Total Composite
I
I Pieces
Mail
Percent
[ On Time
Volume
On Time
1 129,095
146.111
88.35
7,151
89.57
6,405
722.690
138.960
88.29
( 480;5i9
5551281
86.54 1
Pieces
OnTime
17,643
Three-Day
Mail
Volume
23,577
Percent
OnTime
74.83
16,917
726
80,428
22,666
911
111,153
79.69
74.64
72.36
1.
Zero-Day Mailpieces Received by Commitment
and
Day
Fiscal Year 2001, Quarter 2
‘1 /^
-1
Overnight
60
-
50
40
-
30 20
-
10 0 Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Two-Day
-7
20
Cl
-
10 Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Friday
Saturday
Three-Day
:.
6 1.
.-
4
--
2
:.
0
.A
‘11
-
Monday
Tuesday
Wednesday
Thursday
Zero Day Mail Represents .03% of Total Usable Mail
of i/J/e&
1 External First-Class Mail
: Measurement System
J
1
-3
3
.I
1
1
-1
1
m
May 31.2001
Ms. Michele Jones
Customer Service Analyst
External Measurement Systems
Room 5821
United States Postal Service
475 L’Enfant Plaza, S.W.
Washington, DC. 20260-2205
Dear Ms. Jones:
RE:
External First-Class Mail Measurement
Performance
Report
Postal Quarter 3 FY 2001
February 24,2001May 18.2001
We are pleased to submit this Performance
during Quarter 3. Fiscal Year 2001.
1
System (EXFC)
Report on First-Class
Mail
The first section of this report--Overview-provides
general information
about this measurement system and the activities performed to collect the
data. The remaining sections of this report present the performance
information.
Very truly yours,
)
External First-Class
a easurement
System
)
Nation Scores
-Overnight
.....
Two-Day
- - -Three-Day
100
1
90
80
70
60
50
43 94:2 942
94:4 95,
95:2 953 95:4 96:, w2
96:3 9a:4 97:, 97:2 973 97:4 981 96:2 98:3 96:4 993 99:2 993 994 oo:, 00:2 00:3 004 01:l
0,:2 01:3 Ret'
hernight
83.53 78.80 82.75 82.56 84.09 84.52 86.82 87.23 87.76 87.31 90.4, 91.21 90.77 90.75 92.15 92.36 92.86 92.66 93.51 93.02 92.76 93.15 93.54 93.74 93.43 93.53 94.44 93.89 93.02 92.80 94.06
~~~-0~~
76.52 66.72 72.37 74.36 75.53 75.04 79.07 80.10 79.49 75.54 80.04 80.25 75.90 71.74 76.59 78.58 78.88 78.70 66.06 67.66 66.47 83.36 86.89 86.37 66.41 83.60 87.02 87.87 65.70 al.15 64.77
~~~~~~~
79.24 65.44 76.64 78.55 80.16 75.52 82.19 82.72 82.24 70.93 82.44 82.82 79.01 70.03 80.20 80.14 80.49 74.24 83.68 86.44 86.6979.18 86.87 68.12 85.59 78.87 85.60 86.38 83.77 73.76 81.00
*Record highs (H) or lows (L) throughout this report are based on integer rounded scores dating back to 92:l through the present.
-
..
_
-
External First-Class L.~ Measurement
System
Nation Scores
Origin/Destination
Two/Three
Day
100
90
80
70
60
50
Performance
983
84.65
‘Rwnrri
98:4
87.03
99:1
86.58
99:2
81.25
99:3
86.88
99:4
68.25
0O:l
86.01
00:2
81.25
003
86.31
00:4
87.12
01:1
84.72
012
71.34
01:3
82.78
hinhs (HI or Inws (1-j fhrolrnhout this report are based on integer rounded scores dating back to 98:3 through the present.
.
-
1I _
“I’”____._.___....____..
Comparison
of On-Time Performance
by Barcode Type
Fiscal Year 2001, Quarter 3
Overnight
Mail
Volume
91,787
4.436
67,349
342,852
Kit
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Pieces
OnTime
67,166
4,204
82,962
322,083
Percent
OnTime
94.97
94.73
94.98
93.94
Total Prebarcodad
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Two/Three-Day Composite
Pieces
Mail
Percent
On Time
Volume
On Time
46,976
55,153
65.17
2,495
2.660
67.24
44,481
52,293
65.06
177,049
216.167
81.90
Pieces
OnTime
26,512
1,637
24,875
85,391
Two-Day
Mail
Volume
30,435
I.,681
20.554
100,972
Percent
OnTime
87.11
67.03
67.12
64.57
Pieces
OnTime
20,464
856
19.606
91,658
Three-Day
Mail
Volume
24,716
979
23.739
115.215
Percent
OnTime
02.79
87.64
82.59
79.55 ,
.
.-
Total Composite
Pieces
Percent
Mail
On Time
Volume
OnTime
134,142
146.940
91.29
6,699
7,298
91.79
127,443
139,642
91.26
499.132
559,039
89.28
Zero-Day Mailpieces Received by Commitment and Day if
Fiscal Year 2001, Quarter 3
Overnight
140
120
100
80
60
40
20
0
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Two-Day
30 -
. ReceiptDay = DropDay
RecaiptDay > DmpDay and After Non-DeliveryDay(s)
. ReceiptDay > DropDay but not After Non-DeliveryDay(s)
n
25 _
20 15 24
10 5-
1
07
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Thursday
Friday
Saturday
Three-Day
3
1
0
Monday
Tuesday
Wednesday
Zero-Day Mail Represents .07% of Total Usable Mail
~-- External First-Class Mail
i -- Measurement System
I-
3
September
17, 2001
Ms. Michele Jones
Customer Service Analyst
External Measurement Systems
Room 5821
United States Postal Service
475 L’Enfant Plaza, S.W.
Washington, D.C. 20260-2205
Dear Ms. Jones:
RE:
External First-Class
Mail Measurement
Performance
Report
Postal Quarter 4 FY 2001
May 19,200l - September 7,200l
We are pleased to submit this Performance
during Quarter 4, Fiscal Year 2001.
System
(EXFC)
Report on First-Class
Mail
The first section of this report--Overview-provides
general information
about this measurement system and the activities performed to collect the
data. The remaining sections of this report present the performance
information.
.
.
,
) m
y
-
-
-CAB
P” -
External First-Class Mail Measurement
- -
- -
L-
e
System
Nation Scores
-Overnight
Two-Day
- - -Three-Day
100 -
90 -
80 -
70
i
60
-
!j”
-9 43
94:2 94:3 94:4 951
95:2 953
95:4 961
962
963
964
97:l
97:2 97:3 97:4 9&l
98:2 9a:3 9a:4 99:1 99:2 99:3 99:4 091
002
00:3 Ok4 01:1 01:2 01:3 01:4 Ret'
bemight
83.53 76.80 82.75 82.56 84.09 84.52 86.82 87.23 87.76 87.31 90~41 91.21 90.77 90.75 92.15 92.35 92.86 92.66 93.51 93.02 92.76 93.15 93.54 93.74 93.43 93.53 94.44 93.89 93.02 92.80 94.06 93.96
h.,o-oay
76.52 66.72 72.37 74.36 75.53 75.04 79.07 60.10 79.49 75,54 60,04 80.25 75.90 71.74 78.59 78.58 78.86 76.70 86.06 67.66 86.47 83.36 86.89 68.37 66.41 83.64 87.02 67.87 65.70 81.15 a477 86.08
~,,ree.~a~ 79.24 65.44 76.84 78.55 80.16 75.52 82.19 62.72 82.24 70.93 82,44 62.82 79.01 70.03 80.20 80.14 60.49 74.24 63.68 86.44 66.69 79.16 86.87 66.12 85.59 78.87 85.60 86.36 63.77 73.76 81.00 83.18
‘Record highs (H) or lows (L) throughout this report are based on integer rounded scores dating back to 921 through the present.
Nation Scores
Origin/Destination
Two/Three
Day
100 -
80 -
70 -
60 -
50 -
9a:3
PWffXmanCe 84.85
9a:4
87.03
99:1
86.58
99:2
81.25
99:3
86.88
99:4
88.25
0o:l
86.01
o&2
81.25
00:3
86.31
00:4
87.12
01:1
84.72
01:2
77.34
01:3
01:4
82.78
84.54
*Record highs (H) or lows (L) throughout this report are based on integer rounded scores dating back to 98:3 through the present.
-.
--_
RX'
Comparison
of On-Time Performance
by Barcode Type
Fiscal Year 2001, Quarter 4
Service Standard
Kit
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Service Standard
Total Prebarcoded
Stamped Prebarcoded
Metered Prebarcoded
Non Prebarcoded
Overnight
Pieces
Mail
On Time
Volume
86,982
92,009
4,117
4,353
82,865
87,656
321,922
342,649
Percent
On Time
94.54
94.58
94.53
93.95
Two/Three-Day Composite
Pieces
Mail
Percent
On Time
Volume
On Time
47,768
55,664
85.81
2,456
2,847
86.27
45,312
52,817
85.79
161,221
216,745
83.61
Pieces
On Time
27,460
1,537
25,923
89,705
Two-Day
Mail
Volume
31.498
1,793
29.705
104.789
Percent
OnTime
87.18
85.72
87.27
85.62
Total Composite
Percent
Pieces
Mail
On Time
Volume
On Time
91.25
134,750
147,673
91.29
6,573
7,200
91.25
128,177
140,473
89.94
503,143
559,394
Pieces
OnTime
20,308
919
19,389
91,516
Three-Day
Mail
Percent
Volume
OnTime
24,166
84.04
1,054
87.19
23,i 12
83.89
111,976
81.73
Zero-Day Mailpieces Received by Commitment and Day Of
Week
Fiscal Year 2001, Quarter 4
Overnight
60
50
40
30
20
10
0
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Two-Day
16
. ReceiptDay = DmpDay
mReceiptDay ) DropDayand After Non-DeliveryDe&)
n ReceiptDay> DropDaybut not After Non-DeliveryDa@)
14
12
10
0
8
4
2
0
I
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Thursday
Friday
Saturday
Three-Day
Monday
Tuesday
Wednesday
Zero-Day Mail Represents .03% of Total Usable Mail