Cisco Intelligent Automation for Cloud 4.1 Release Notes Published: October 8, 2016 This document describes key features, product requirements, enhancements, and some known issues in this minor (4.1) release of Cisco Intelligent Automation for Cloud. For more information about this release, refer to the appropriate product guides. Note You can access the most current Cisco Intelligent Automation for Cloud documentation, including these Release Notes, online at: http://www.cisco.com/en/US/products/ps11869/tsd_products_support_series_home.html. Americas Headquarters: Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Contents Contents This document contains the following sections: • Introduction – What is Cisco Intelligent Automation for Cloud 4.1? – System Requirements • New Features and Enhancements – Application Configuration Management (ACM) – Infrastructure as a Service (IaaS) – Integration with PPM – UI/UX Improvements – Ease of Installation – Network Services / VSA – Support/Compatibility – Integrations • Changes in Cisco IAC 4.1 – Physical Provisioning – Operating System Provisioning – Installation Notes – Service Extension Renaming – Installing the Cisco IAC Portlets Package – Installing the REX Adapter – Upgrade Notes • Known Issues – Configuration Wizard – VDC Clusters – Networks POD With More Than 2,000 vLANS – Order VM from Template Service: SQL Error When Referencing Missing Object – System Health History – Multiple Organizational Units (OUs) – Incorrect Updates to “Remaining Addresses” Field – PPM Configuration for Management Appliance: Enable OpenStack Reports – For First Time Applications Install, Use Non-root User With Key Authentication – For Alarms, Only One Email Recipient Is Supported in Cisco IAC 4.1 – CMAK – Firewall Rules for Unprotected Networks – Network Services Issues • Additional Information Cisco Intelligent Automation for Cloud Release Notes 2 OL-29969-03 Contents – Cisco Intelligent Automation for Cloud Community – Accessibility Features in Cisco IAC 4.1 – Obtaining Documentation and Submitting a Service Request – Open Source License Acknowledgments – Using the Bug SearchToolkit Cisco Intelligent Automation for Cloud Release Notes OL-29969-03 3 Introduction Introduction Cisco Intelligent Automation for Cloud (Cisco IAC) 4.1 is a cloud management software solution that delivers a critical foundation layer for deploying and managing cloud-based computing in a holistic and unified way. The solution provides essential automated management and orchestration that allows organizations to control and manage cloud-based services transparently throughout their life cycles. This solution can cover diverse cloud deployments and is a flexible solution that can scale from test and development to production workloads, from initial cloud pilots to large-scale enterprise-wide initiatives to deliver maximum value to customers. What is Cisco Intelligent Automation for Cloud 4.1? This is a minor release for Cisco Intelligent Automation for Cloud. The components included are: • Cisco Prime Network Services Controller • Cisco Prime Performance Manager • Cisco Prime Service Catalog • Cisco Process Orchestrator From a maintenance point of view, the code includes over 70 fixes to defects found by the field, customers, and engineering. • Virtual servers can be provisioned either in the VDC or in the Community VDC. • Community networks can be accessed via a Community VDC and by OTAs in other Organizations. System Requirements Please see the Cisco Intelligent Automation for Cloud 4.1 Compatibility Matrix. Cisco Intelligent Automation for Cloud Release Notes 4 OL-29969-03 New Features and Enhancements New Features and Enhancements Application Configuration Management (ACM) • Integration With Puppet And Chef • Multi-Tenancy • Service Offering Elections • Multi-Cloud Platform Support • Application Consumption Dashboard • Application Provisioning For Virtual Servers • Registration and Lifecycle Management Features to Manage Applications • New “My Applications” feature displays information in regard to installed applications for Server, Environment, and Infrastructure Infrastructure as a Service (IaaS) • Integration with VMware vCloud Director • Integration with Microsoft SCVMM • Integration with OpenStack – Icehouse and Havana – Console access to OpenStack VMs – OpenStack Network provisioning through Neutron Integration with PPM • Prime Performance Manager (PPM) as Platform Element along with System Health • Tenant Resource Monitoring (Openstack VMs only) • 360° view of Performance and Alarm Snapshots – Persistent Asynchronous Alarms – Real-Time Display of Alarms – Ability to Create/Edit/Delete Alarm Thresholds UI/UX Improvements • Extended Topologies • Real-Time Notifications • Faster Page Load Times • Location Breadcrumbs Cisco Intelligent Automation for Cloud Release Notes OL-29969-03 5 New Features and Enhancements • Toaster and Alert Notifications • Home Page Redesign with more meaningful “flat-look” iconography • My Servers “info drawers” Ease of Installation • Roll-up of 4.0.0.x Patches and Upgrade from 4.0 • Split of Packages and Automation Packs Network Services / VSA Note • Citrix NetScaler VPX SSL Offloading • Additional VDC Topologies (totaling 60) • Automated Network Provisioning of OpenStack VDCs • CSR Sub-interface Support Sub-interfaces support on CSR requires PNSC 3.2.2 and CSR 3.12. The upper-limit of user networks per Organization has been moved from 6 to 64. (An alarm will be raised if the maximum number of sub-interfaces per Organization is reached.) When upgrading to Cisco IAC 4.1 from Cisco IAC 4.0.0.4 with CSR 3.12 followed by an upgrade to PNSC 3.2.2, we only allow sub-interfaces for newly-created organizations, preserving the physical interface configuration of existing organizations. Support/Compatibility • Prime NSC with CSR IOS-XE • VMware vCloud Director • Microsoft SCVMM and Hyper-V • OpenStack Icehouse and Havana – Windows Image Support • Note Prime Service Catalog For up-to-date versions and release numbers, please see the Cisco Intelligent Automation for Cloud 4.1 Compatibility Matrix. Integrations • OpenStack (Havana and Icehouse) • Amazon AWS (EC2) • Chef • Cisco UCS Manager Cisco Intelligent Automation for Cloud Release Notes 6 OL-29969-03 New Features and Enhancements Note • Cisco UCS Director • Cisco Nexus 1000v • Cisco Cloud Services Router • Cisco Prime Network Services Controller • Microsoft SCVMM, Hyper-V 2012 • Cisco Virtual Security Gateway • VMware vCloud Director • Puppet • Citrix Netscaler VPX • Cisco Prime IPAM • Cisco XMP For up-to-date versions and release numbers, please see the Cisco Intelligent Automation for Cloud 4.1 Compatibility Matrix. Cisco Intelligent Automation for Cloud Release Notes OL-29969-03 7 Changes in Cisco IAC 4.1 Changes in Cisco IAC 4.1 Physical Provisioning Support for physical provisioning has been removed for Cisco IAC 4.1. Operating System Provisioning Support for installing an operating system (OS) while provisioning a Virtual Machine (VM) has been removed for Cisco IAC 4.1. Installation Notes Previously, when we installed Cisco Process Orchestrator, the Cisco Prime Service Catalog components (portlets package, REX adapters package, and the Cisco IAC service catalogs) would be included in the Process Orchestrator package and then copied onto the Prime Service Catalog system for installation. Those packages are now located directly inside the Cisco IAC download package itself. Download the IAC package and extract it. This will give you both a Process Orchestrator directory and a Prime Service Catalog directory. You will then need to copy each directory onto the appropriate server. The installation process can then proceed as per previous Cisco IAC installations. Service Extension Renaming We have an issue with service extensions being renamed and the old ones removed from service bundles. Installing the Cisco IAC Portlets Package This package contains the files you need to deploy portlets, JavaScripts, images, and stylesheets to Cisco Prime Service Catalog. • On the Prime Service Catalog Server, extract IACPortlets_<release_number> from the compressed (ZIP) file to a temporary location. It will create an IACPortlets_<release_number> folder. Installing the REX Adapter • On the Cisco Prime Service Catalog server, extract rexAdapter_<release_number>.zip to a temporary location (hereafter referred to as <rex>). Cisco Intelligent Automation for Cloud Release Notes 8 OL-29969-03 Changes in Cisco IAC 4.1 Upgrade Notes For 4.1, removed the “Read all Instance Data Service item Instance Data Virtual Machine” permission for OTA user in Organization Designer module > Role > Organizational Technical Administrator. Add a New Permission for Tenant Technical Administrator (TTA) Role You add this Permission manually by logging as an Administrator. Step 1 Select the Organization Designer module from the module menu (upper right of the screen). Step 2 Select the Roles tab. Step 3 Expand (in the left-hand panel) Cisco Intelligent Automation for Cloud Roles. Step 4 Select Tenant Technical Administrator. Step 5 From the menu at the far right of the screen, click Permissions. Step 6 On the Permissions Assigned to this Role form, scroll down and click Add Permission. Step 7 Select Object Type Person. Step 8 Select Permission Type Read. Step 9 Select the option All people in the Organizational Unit and its sub-units of which user is a member. Step 10 Click Add. Remove Permission from CPTA and CPBA Roles You remove this Permission manually by logging as an Administrator. Step 1 Select the Organization Designer module from the module menu (upper right of the screen). Step 2 Select the Roles tab. Step 3 Expand (in the left-hand panel) Cisco Intelligent Automation for Cloud Roles. Step 4 Select CPTA user. Step 5 From the menu at the far right of the screen, click Permissions. Step 6 On the Permissions Assigned to this Role form, look for Read Portal Page-Billing Rates (Demand Management) permission. Step 7 Check the check box of this permission. Step 8 Click on Remove button. Note Repeat Steps 4 through 8 for CPBA user. Cisco Intelligent Automation for Cloud Release Notes OL-29969-03 9 Known Issues CPTA and CPBA Users Can Not Access Demand Management Removed the permission, “Read Portal Page-Billing Rates (Demand Management)” for CPTA and CPBA users. Known Issues Configuration Wizard Problem Depending on the browser or browser version, the task “Start all other agents” (Configuration Wizard, STEP 2) will not open the agents page. Recommendation You may need to refresh the portal page to re-enable the hyperlink to work again properly. VDC Clusters Problem It is not possible to add a Virtual Data Center (VDC) in cases where the data center does not have a “cluster.” Cisco Intelligent Automation for Cloud 4.1 does not support data centers with one host (no “cluster”). Note A VMware “cluster” is required to complete Day “0” configuration. Recommendation Ensure that all VDCs contain one cluster. Networks POD With More Than 2,000 vLANS Problem The following error message occurs when creating a network POD with 2,000 vLANs or more: “A violation of the maximum number of activity instances within process ‘Create Network POD Device Mapping Handler.’ The maximum number of activity instances allowed in a single process instance is 10000.” Recommendation The Cisco Process Orchestrator configuration should be modified as follows: Step 1 In the Process Orchestrator client, choose File > Environment Properties. Cisco Intelligent Automation for Cloud Release Notes 10 OL-29969-03 Known Issues Step 2 On the Environment Properties form, in the Activity Instance in Process Instance box, increase the Error level from the default 10000 to 40000. Order VM from Template Service: SQL Error When Referencing Missing Object The Problem We have found different sources of the error: • When the user is RCUser, but the schema RCUser does not get created. What happens on MS SQL Server 2012. In this case, the user needs to create a new MSSQL DB schema RCUser (RequestCenter > Security > Schemas), and rerun the script (Upgrade-12.0.0-IAC-FUNCTIONS-SQL.sql). • When user changes the login, that IAC requires RCUser, or you need to manually create the schema. RCUser (RequestCenter-> Security -> Schemas) Rerun the script (Upgrade-12.0.0-IAC-FUNCTIONS-SQL.sql). • When attempting to order a VM from a Template. We are getting an SQL error where the SQL query is referencing a Stored Aggregate Function RCUser.RC_APPEND but in our environment. This is dbo.RC_APPEND. Workaround Deployed patch v1q, which has included these functions, however as there is no RCUser schema, the objects are created in the default schema, dbo. Created a new MSSQL DB schema, RCUser (RequestCenter > Security > Schemas), and reran the script (Upgrade-12.0.0-IAC-FUNCTIONS-SQL.sql). System Limitation A Tenant Technical Administrator (TTA) must be added manually to the Organization from the Organization Designer module in order to view the requisition in the Approval Queue. System Health History Problem The System Health History Grooming process can generate the following error due to large volume of data that it could manipulate: “violation of the maximum iteration count within activity For Each Expired System Health Entry. The maximum allowed number of loop iterations is 5000.” CPO has a limitation of 5000 iteration in a loop. Recommendation The CPO limitation is configurable but it is best to be kept as it has been configured out of the box for performance reasons. To avoid the problem a Global Variable called “Max System Health Entries Removed in one Grooming” has been created to allow flexibility to customers to change it according to their needs. Note that the default value is 1000 and should not be set higher than 5000. Cisco Intelligent Automation for Cloud Release Notes OL-29969-03 11 Known Issues Multiple Organizational Units (OUs) Problem Cisco IAC requires that users be a member of only one Cisco Prime Service Catalog OU. If a user is a member of multiple OUs they will experience several problems with Cisco IAC content. Recommendation Ensure that every user is a member of one, and only one, organization. Incorrect Updates to “Remaining Addresses” Field Problem The IP address allocation mechanism, either using an IPAM server or internal allocation, while Ordering a Virtual Machine from Template may not correctly update the “Remaining Addresses” field in the UI. The problem occurs when the requisition fails and the remediation action is Cancel. Recommendation In order to correctly keep track of the active IP addresses, a Rollback action is required after a failed Order VM operation. Note To fully fix the problem the Cisco IAC ERS implementation needs to be enhanced. This will be delivered in the Cisco Intelligent Automation for Cloud 4.2 release. PPM Configuration for Management Appliance: Enable OpenStack Reports Problem Three reports must be enabled in OpenStack to retrieve data for OpenStack VMs in Cisco IAC 4.1: Glance, Nova and Swift. These reports need to be enabled manually after deploying the IAC Appliance. Recommendation Be sure to enable these reports. For First Time Applications Install, Use Non-root User With Key Authentication Note OpenStack only. Problem If you have not yet installed an application while ordering a virtual machine (VM), you will need to select a non-root user from the Manage Applications form when ordering your first application. Recommendation To install applications on an OpenStack instance, bootstrapping credentials should be a non-root user using key authentication. Cisco Intelligent Automation for Cloud Release Notes 12 OL-29969-03 Known Issues For Alarms, Only One Email Recipient Is Supported in Cisco IAC 4.1 Problem Although you can enter up to three (3) email addresses in the list of notification recipients for any alarm that you set, only the first recipient will actually receive the notification email. Recommendation Use only one email address for now. CMAK Problem The Cisco IAC 4.1 upgrade is not supported for customers that have CMAK installed. Instructions to help with CMAK upgrade will be provided post 4.1. Recommendation CMAK users should wait for instructions. Firewall Rules for Unprotected Networks Problem Any user-created firewall rule that denies traffic (such as VDC and VM firewall rules) for unprotected networks on advanced network services (ANS) VDCs will not take full effect in organizations with only a provisioned Cloud Services Router (CSR). Note The explicit permit statement created as part of creating the unprotected network takes precedent over user-created rules. When a rule is applied to an organization (and matching VDC topology) with a CSR and Virtual Security Gateway (VSG) both provisioned, it will provide basic functionality. Recommendation In cases where you need to apply firewall rules to an unprotected network, be sure the organization and VDC topology type both have CSR and VSG provisioned. Network Services Issues Tenant Acronym Name Must Not Contain “HA” String Problem In the current implementation we use a naming convention for VSG nodes in an HA configuration. The VSGNAME attribute in SISECURITYGATEWAYTARGET is built as: [Tenant.Acronym]VSG[RequisitionID] for ACTIVE node [Tenant.Acronym]VSGHA[RequisitionID] for STANDBY node Cisco Intelligent Automation for Cloud Release Notes OL-29969-03 13 Known Issues The Standby node name will contain the “HA” string and the Active node name must not contain it. Remediation Make sure the Tenant Acronym name does not contain the “HA” string. Virtual Network Service Resource vNIC Provisioning Problem Creating organizational workflows is dependent on placing vNICs (Virtual Network Interface Cards) in the Unused_Or_Quarantine_Veth for a time (at various stages) of/during Virtual Network Service resource vNIC provisioning. Overall we are hitting the max-ports default of 32 on the unused_Or_Quarantine_Veth port-profile (as per ‘port-profile default max-ports 32’) much sooner than the overall port usage limits of the system. Recommendation Ensure the ‘vethernet’ port-profile vethernet Unused_Or_Quarantine_Veth (not the uplink) is configured for adequate ports by increasing the max-ports from 32 to a higher value (for example, 1024). port-profile type vethernet Unused_Or_Quarantine_Veth max-ports 1024 Enable CSR License Sleep Timer and the ”Cloud CSR License Sleep Time“ Global Variable Problem The Enable CSR License process has a sleep timer which is now referencing a Global Variable versus being an integer value in the activity. The default is 120 seconds. Recommendation However, this can be modified according to your environment’s needs based on how long the CSR takes to reboot after enabling CSR license. Bug CSCuq87088, Part 1 Problem It is possible that the customer is using a new version of Nexus 1000v-5.2.1.SV3.1.1 with PNSC 3.2(2b) version. During platform element discovery of N1Kv, the workflow will fail at “Retrieve Policy Agent” process at activity “Query dir for Policy Agent” with “dir bootflash:/// | grep vnmc” command. In the latest version of N1Kv, cisco has changed the PNSC plug in name to vsmcpa.3.2.2b.bin. Since the PO code is looking for specific string vnmc, it is not able to find a match and hence the network discover will fail. Recommendation To avoid the problem, a PO Global Variable called “PNSC Plugin Name” has been created to allow flexibility to change the PNSC plugin name, if required. Cisco Intelligent Automation for Cloud Release Notes 14 OL-29969-03 Known Issues Bug CSCuq87088, Part 2 Problem If the customer is using a new version of Nexus 1000v the network discovery will fail in PO process “Network Discovery - Register Device,” activity “Find Nexus 1000v.” This is because the System description can have a different value than “nexus-1000v” currently used in the implementation. Recommendation To avoid the problem a PO Global Variable called “Nexus 1Kv name” has been created to allow customers to set a different nexus 1kv name that matches the new nexus System description. Truncated Service Names Updated • Register UCS Director NetApp Aggregates Post-service • Register UCS Director NetApp Aggregates Pre-service • Register UCS Director NetApp FC Adapters Post-service • Register UCS Director NetApp FC Adapters Pre-service • Register UCS Director NetApp Initiator Groups Post-service • Register UCS Director NetApp Initiator Groups Pre-service • Register UCS Director NetApp Initiators Post-service • Register UCS Director NetApp Initiators Pre-service • Register UCS Director NetApp Volumes Post-service • Register UCS Director Physical Accounts Post-service • Register UCS Director Physical Accounts Pre-service • Register UCS Director Virtual Accounts Post-service • Register UCS Director Virtual Accounts Pre-service Cisco Intelligent Automation for Cloud Release Notes OL-29969-03 15 Additional Information Additional Information Cisco Intelligent Automation for Cloud Community The Cisco Intelligent Automation for Cloud (Cisco IAC) community is a public forum that provides resources for Cisco IAC components and solutions. You can access the new Cisco Intelligent Automation for Cloud public forum here: https://supportforums.cisco.com/community/12172166/cisco-intelligent-automation-cloud Accessibility Features in Cisco IAC 4.1 The Cisco Intelligent Automation for Cloud 4.1 software does not provide any accessibility features. All product documents are accessible except for images, graphics, and some charts. If you would like to receive the product documentation in audio format, braille, or large print, please contact [email protected]. Obtaining Documentation and Submitting a Service Request For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Subscribe to the What’s New in Cisco Product Documentation as an RSS feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service. Cisco currently supports RSS Version 2.0. In addition to this document, the following guides have been updated for Cisco IAC: Note • Cisco Intelligent Automation for Cloud 4.1 Compatibility Matrix • Cisco Intelligent Automation for Cloud 4.1 Installation Guide • Cisco Intelligent Automation for Cloud 4.1 Administration Guide • Cisco Intelligent Automation for Cloud 4.1 Quick Start Guide • Cisco Intelligent Automation for Cloud 4.1 Document Overview Guide • Open Source Used in Cisco Intelligent Automation for Cloud For information on Cisco Intelligent Automation for Cloud Virtual Appliance, contact Cisco Technical Assistant Center (TAC). You can access the most current Cisco IAC documentation, including these release notes, online at http://www.cisco.com/en/US/products/ps11869/tsd_products_support_series_home.html. Cisco Intelligent Automation for Cloud Release Notes 16 OL-29969-03 Additional Information Open Source License Acknowledgments Licenses and notices for open source software used in Cisco Intelligent Automation for Cloud 4.1 can be found at http://www.cisco.com/en/US/partner/products/ps11869/products_user_guide_list.html on Cisco.com. If you have any questions about the open source contained in this product, please email [email protected]. Using the Bug SearchToolkit This section explains how to use the Bug Search Toolkit to search for a specific bug or to search for all bugs in a release. Step 1 Go to http://tools.cisco.com/Support/BugSearchToolKit. Step 2 At the Log In screen, enter your registered Cisco.com username and password; then, click Log In. The Bug Search Toolkit page opens. Note If you do not have a Cisco.com username and password, you can register for them at http://tools.cisco.com/RPF/register/register.do. Step 3 To search for a specific bug, click the Search Bugs tab, enter the Defect ID in the Search for Defect ID field, and click Go. Step 4 To search for Defects in the current release, click the Search Bug tab and specify the following criteria: • Select Product Category—Network Management and Automation.0 • Select Products – Cisco Intelligent Automation for Cloud – Cisco Cloud Portal – Cisco Process Orchestrator • Software Version—[Product Version]. • Search for Keyword(s)—Separate search phrases with boolean expressions (AND, NOT, OR) to search within the Defect title and details. • Advanced Options—You can either perform a search using the default search criteria or define custom criteria for an advanced search. To customize the advanced search, click Use custom settings for severity, status, and others and specify the following information: – Severity—Choose the severity level. – Status—Choose Terminated, Open, or Fixed. Choose Terminated to view terminated Defects. To filter terminated bugs, uncheck the Terminated check box and select the appropriate suboption (Closed, Junked, or Unreproducible) that appears below the Terminated check box. Select multiple options as required. Choose Open to view all open Defects. To filter the open bugs, uncheck the Open check box and select the appropriate suboptions that appear below the Open check box. For example, if you want to view only new bugs in Prime Optical 9.5, choose only New. Choose Fixed to view fixed Defects. To filter fixed bugs, uncheck the Fixed check box and select the appropriate suboption (Resolved or Verified) that appears below the Fixed check box. Cisco Intelligent Automation for Cloud Release Notes OL-29969-03 17 Additional Information – Advanced—Check the Show only Defects containing bugs details check box to view only those bugs that contain detailed information, such as symptoms and workarounds. – Modified Date—Choose this option to filter bugs based on the date when the bugs were last modified. – Results Displayed Per Page—Specify the number of bugs to display per page. Step 5 Click Search. The Bug Search Toolkit displays the list of bugs based on the specified search criteria. Step 6 To export the results to a spreadsheet: a. In the Search Bugs tab, click Export All to Spreadsheet. b. Specify the filename and location at which to save the spreadsheet. c. Click Save. All bugs retrieved by the search are exported. If you cannot export the spreadsheet, log into the Technical Support website at http://www.cisco.com/cisco/web/support/index.html or contact the Cisco Technical Assistance Center (TAC). This document is to be used in conjunction with the documents listed in the Obtaining Documentation and Submitting a Service Request section. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Any Internet protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental. © 2011–2014 Cisco Systems, Inc. All rights reserved. Cisco Intelligent Automation for Cloud Release Notes 18 OL-29969-03
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