Cisco Tidal Enterprise Scheduler 6.2.1 SP3
Patch Installation Guide

February 15, 2016
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Cisco Tidal Enterprise Scheduler 6.2.1 SP3 Patch Installation Guide 
© 2016 Cisco Systems, Inc. All rights reserved.
CONTENTS
Preface
v
Audience
v
Related Documentation
v
Obtaining Documentation and Submitting a Service Request
Document Change History
vi
Windows 6.2.1 SP3 Patch Installation
Requirements 1-7
Java 8 Upgrade Requirements
Pre-Installation Steps
1-7
1-7
1-8
Running the Patch Installer
1-8
Patching the Standalone TES Java Client Application
Verifying the Installation
2-11
2-11
Pre-Installation Steps
2-11
Running the Patch Installer
2-12
Patching the Standalone TES Java Client Application
Verifying the Installation
2-13
2-13
Manually Patching TES 6.2.1 SP3
Requirements
1-10
1-10
UNIX 6.2.1 SP3 Patch Installation
Requirements
v
3-13
3-13
Manually Patching the TES Master 3-13
Troubleshooting Missing Adapters after Patching
Manually Patching the Client Manager 3-15
Patching the 6.2.1 GA Build Client Manager 3-15
Patching the 6.2.1 SP1 or SP2 Build Client Manager
3-15
3-17
Manually Patching the 6.2.1 SP1 or SP2 Build TES Java Client
3-17
Cisco Tidal Enterprise Scheduler Patch Installation Guide
6.2.1 SP3
iii
Contents
Cisco Tidal Enterprise Scheduler Patch Installation Guide
iv
6.2.1 SP3
Preface
This guide describes how to patch Cisco Tidal Enterprise Scheduler (TES) 6.2.1 on Windows and UNIX
machines using automated scripts (sometime referred to as “mini-installers”). It also describes how to
manually patch Cisco TES 6.2.1 using the command line.
See the Cisco Tidal Enterprise Scheduler Installation Guide for comprehensive documentation on the
full installation and configuration of each TES component using the installers provided with the base
product.
Audience
This guide is for administrators who install and configure TES patches and hot fixes, and who
troubleshoot TES installation and configuration issues.
Related Documentation
See the Cisco Tidal Enterprise Scheduler Documentation Overview for your release on cisco.com at:
http://www.cisco.com/c/en/us/support/cloud-systems-management/tidal-enterprise-scheduler/prod
ucts-documentation-roadmaps-list.html
...for a list of all TES guides.
Note
We sometimes update the documentation after original publication. Therefore, you should also review
the documentation on Cisco.com for any updates.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see What’s New in Cisco Product Documentation at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.
Subscribe to What’s New in Cisco Product Documentation, which lists all new and revised Cisco
technical documentation, as an RSS feed and deliver content directly to your desktop using a reader
application. The RSS feeds are a free service.
Cisco Tidal Enterprise Scheduler Patch Installation Guide
6.2.1 SP3
v
Preface
Preface
Document Change History
The table below provides the revision history for the Cisco Tidal Enterprise Scheduler Patch Installation
Guide.
Version Number Issue Date
Reason for Change
6.2.1 (SP2)
July 2015
New guide that describes how to apply a patch using the
automated scripts provided for Windows and UNIX, or
alternatively how to manually patch TES. This document
consolidates the three patch text files that were provided inside
the patch package.
6.2.1 (SP3)
February 2016
Version changes only.
Cisco Tidal Enterprise Scheduler Patch Installation Guide
vi
6.2.1 SP3
CH A P T E R
1
Windows 6.2.1 SP3 Patch Installation
This chapter describes the automated process (sometimes called the mini-installer) to install the TES
6.2.1 SP3 patch to update the TES Master and Client Manager on Windows. This patch process explains
how to back up existing files and run the script to perform the patch. ADMIN access is required to
perform the patch update.
To perform this patch manually instead of using the scripts in this chapter, see Manually Patching TES
6.2.1 SP3.
The TES Java Client Web interface is updated as part of the TES Master patch process described below.
To learn how to update the standalone TES Java Client, see Patching the Standalone TES Java Client
Application, page 1-10
Note
For complete installation and configuration instructions for all TES components, please see the TES
Installation Guide.
Requirements
JRE 1.7.0_55 (update 55) and above is mandatory for TES 6.2.1 SP3.
Java 8 Upgrade Requirements
As of TES 6.2.1 SP3, Java 8 is supported for these components:
•
Master
•
Client Manager
•
Fault Monitor
•
Agents
•
Transporter
Customers upgrading from Java 7 to Java 8 must update the JAVA_HOME parameter in the following
files:
•
On the Master, update the master.props file in the Master/Config folder. Restart the Master.
•
On the Client Manager, update the clientmgr.props file in the Client Manager/Config folder. Restart
the Client Manager.
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Windows 6.2.1 SP3 Patch Installation
Pre-Installation Steps
•
On the Agent, update the JAVA_HOME environment variable. Restart the Agent.
•
On the Transporter, update the transporter.props file in the Transporter/Config folder. Restart the
Transporter.
Customers must have Java 7 to run the TES Java Client if they run other TES Components on Java 8.
The lib path and bin path in tesclient.bat must point to Java 7.
Pre-Installation Steps
Follow the procedures below to prepare the Master and Client Manager for the patch installation on
Windows.
To prepare the Master before running the patch installer
Step 1
Stop the Master service before running the patch installer.
Step 2
Note that during installation:
•
A backup folder will be created inside the same directory from where the installer runs and the
following Master directories will be backed up: "services", "lib", and "webapps".
•
An installer log file will be created inside the aforementioned backup directory.
To prepare the Client Manager before running the patch installer
Step 1
Stop the Client Manager service before running the patch installer.
Step 2
For Client Manager, if you’ve modified the webdefault.xml and webserver.xml files, backup the existing
"webdefault.xml" and "webserver.xml” present inside CM_INSTALLED_DIR\Config to a temporary
location.
Step 3
Note that during installation:
•
A backup folder will be created inside the same directory from where the installer runs and the
following Client Manager directories will be backed up: "cache", "config", "lib", and "webapps".
•
An installer log file will be created inside the aforementioned backup directory.
•
The following folder will be deleted: "plugins".
Running the Patch Installer
Follow the procedures below to run the patch installer for the Master and Client Manager.
To run the patch installer for the Master
Step 1
Locate the files installScheduler.vbs and installScheduler.bat in the folder TES_621_SP3\master.
Step 2
Run the install script using either of the following methods:
a.
Click on installScheduler.bat.
OR
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Windows 6.2.1 SP3 Patch Installation
Running the Patch Installer
b.
Open a command prompt and change directory to where installScheduler.vbs located. Type any one
of the following commands and press the "ENTER" key:
– "installScheduler.vbs" (invokes the script in default mode)
– "cscript.exe installScheduler.vbs" (invokes the script in console mode)
– "wscript.exe installScheduler.vbs" (invokes the script in GUI mode)
For more information on the different modes in which the script can run, refer to:

http://technet.microsoft.com/en-us/library/ee156587.aspx
Note
Step 3
When prompted, provide the TES Master installed path so that existing files can be backed up and the
new files installed.
Step 4
Check the readme.txt file included in the patch file for instructions and make any necessary changes
before starting the master services.
To run the patch installer for the Client Manager
Step 1
1. Locate the files installCM.bat and installCM.vbs in the folder <TES_621_SP3>\cm
Step 2
2. Run the install script using either of the following methods
•
Click on installCM.bat.
OR
•
Open a command prompt and change directory to where installCM.vbs located. Type any one of the
following commands and press the "ENTER" key:
– "installCM.vbs" (invokes the script in default mode)
– "cscript.exe installCM.vbs" (invokes the script in console mode)
– "wscript.exe installCM.vbs" (invokes the script in GUI mode)
Note
For more information on the different modes in which the script can run, refer to:

http://technet.microsoft.com/en-us/library/ee156587.aspx
Step 3
When prompted, provide the TES Client Manager installed path so that existing files can be backed up
and new files installed.
Step 4
For Client Manager, if you’ve backed up the webdefault.xml and webserver.xml files, locate the
"webdefault.xml" and "webserver.xml" files and merge their content with the content of the files that
exist inside CM_INSTALLED_DIR\Config.
Step 5
Check the readme.txt file included in the patch file for instructions and make any necessary changes
before starting the Client Manager services.
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Chapter 1
Windows 6.2.1 SP3 Patch Installation
Patching the Standalone TES Java Client Application
Patching the Standalone TES Java Client Application
The TES Java Client Web interface is updated as part of this TES Master patch process. However, if you
are using the standalone TES Java Client application, you can update it by manually patching the
standalone TES Java Client application. Follow the instructions in Manually Patching the 6.2.1 SP1 or
SP2 Build TES Java Client, page 3-17.
Verifying the Installation
To verify the Master installation:
Step 1
Make sure that the ojdbc7.jar is replaced by ojdbc6.jar inside the "lib" folder.
Step 2
Make sure that the master.props file mentions ojdbc6.jar instead of ojdbc7.jar.
To verify the Client Manager installation:
Step 1
Make sure that the ojdbc7.jar is replaced by ojdbc6.jar inside the "lib" folder.
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6.2.1 SP3
CH A P T E R
2
UNIX 6.2.1 SP3 Patch Installation
This chapter describes the automated process (sometimes called the mini-installer) to install the TES
6.2.1 SP3 patch to update the TES Master and Client Manager on UNIX. This patch process explains
how to back up existing files and run the script to perform the patch. ROOT access is required to perform
the patch update.
To perform this patch manually instead of using the scripts in this chapter, see Manually Patching TES
6.2.1 SP3.
The TES Java Client Web interface is updated as part of the TES Master patch process described below.
To learn how to update the standalone TES Java Client, see Patching the Standalone TES Java Client
Application, page 2-13.
Note
For complete installation and configuration instructions for all TES components, please see the TES
Installation Guide.
Requirements
JRE 1.7.0_55 (update 55) and above is mandatory for TES 6.2.1 SP3.
If you are using Java 8, see Java 8 Upgrade Requirements.
Pre-Installation Steps
Follow the procedures below to prepare the Master and Client Manager for the patch installation on
UNIX.
To prepare the Master before running the patch installer
Step 1
Stop the Master service before running the patch installer.
Step 2
Note that during installation:
•
A backup folder will be created inside the same directory from where the installer runs and the
following Master directories will be backed up: "services", "lib", and "webapps".
•
An installer log file will be created inside the aforementioned backup directory.
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UNIX 6.2.1 SP3 Patch Installation
Running the Patch Installer
To prepare the Client Manager before running the patch installer
Step 1
Stop the Client Manager service before running the patch installer.
Step 2
For Client Manager, if you’ve modified the webdefault.xml and webserver.xml files, backup the existing
"webdefault.xml" and "webserver.xml” present inside CM_INSTALLED_DIR\Config to a temporary
location.
Step 3
Note that during installation:
•
A backup folder will be created inside the same directory from where the installer runs and the
following Client Manager directories will be backed up: "cache", "config", "lib", and "webapps".
•
An installer log file will be created inside the aforementioned backup directory.
Running the Patch Installer
Follow the procedures below to run the patch installer for the Master and Client Manager on UNIX.
To run the patch installer for the Master
Step 1
Locate the file install_master.sh in the directory <TES_621_SP3>\master.
Step 2
Run the install script using "./install_master.sh" command.
Step 3
When prompted, provide the TES Master installed path so that existing files can be backed up and the
new files installed.
Step 4
Check the readme.txt file included in the patch file for instructions and make any necessary changes
before starting the master services.
To run the patch installer for the Client Manager
Step 1
Locate the file install_cm.sh in the directory <TES_621_SP3>\cm.
Step 2
Run the install script using "./install_cm.sh" command.
Step 3
When prompted, provide TES Client Manager installed path so that existing files can be backed up and
the new files installed.
Step 4
For Client Manager, if you’ve backed up the webdefault.xml and webserver.xml files, locate the
"webdefault.xml" and "webserver.xml" files and merge their content with the content of the files that
exist inside CM_INSTALLED_DIR\Config.
Step 5
Check the readme.txt file included in the patch file for instructions and make any necessary changes
before starting the Client Manager services.
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Chapter 2
UNIX 6.2.1 SP3 Patch Installation
Patching the Standalone TES Java Client Application
Patching the Standalone TES Java Client Application
The TES Java Client Web interface is updated as part of the TES Master patch process. However, if you
are using the standalone TES Java Client application, you can update it by manually patching the
standalone TES Java Client application. Follow the instructions in Manually Patching the 6.2.1 SP1 or
SP2 Build TES Java Client, page 3-17.
Verifying the Installation
To verify the Master installation:
Step 1
Make sure that the ojdbc7.jar is replaced by ojdbc6.jar inside the "lib" directory.
Step 2
Make sure that the master.props file mentions ojdbc6.jar instead of ojdbc7.jar.
To verify the Client Manager installation:
Step 1
Make sure that the ojdbc7.jar is replaced by ojdbc6.jar inside the "lib" folder.
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Verifying the Installation
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CH A P T E R
3
Manually Patching TES 6.2.1 SP3
This chapter describes how to manually install the TES 6.2.1 SP3 patch. Specific instructions are
provided for the TES Master, the Client Manager, and the TES Java Client.
To use automated scripts to patch TES 6.2.1, see the chapter for your system:
•
Chapter 1, “Windows 6.2.1 SP3 Patch Installation”
•
Chapter 2, “UNIX 6.2.1 SP3 Patch Installation”
Requirements
The requirements to patch your system depend on your current build level:
If you are running...
Requirements
TES 6.2.1 GA build
TES 6.2.1 SP1 (or any Hotfix above 6.2.1 SP1 or
6.2.1 SP2)
•
JRE 1.7.0_55 (Update 55)
•
Patch the TES Master as described in Manually Patching the TES
Master.
•
Patch the Client Manager as described in Patching the 6.2.1 GA
Build Client Manager.
•
JRE 1.7.0_55 (Update 55)
•
Patch the TES Master as described in Manually Patching the TES
Master.
•
Patch the Client Manager as described in Patching the 6.2.1 SP1 or
SP2 Build Client Manager.
If you are using Java 8, see Java 8 Upgrade Requirements.
Manually Patching the TES Master
In the text below, MASTER_INSTALLED_DIR refers to the path where the master is installed on your
operating system. For example:
Windows
C:\Program Files\TIDAL\Scheduler\
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Manually Patching the TES Master
UNIX
/opt/TIDAL/master
Note
In the text below 621_SP3_BINARIES refers to the patch directory downloaded from CISCO.COM at:

https://software.cisco.com/download/release.html?mdfid=286266581&softwareid=283781148&rele
ase=6.2.1
To patch the TES Master
Step 1
Stop the Master service.
Step 2
Backup the adapter configuration files as follows:
a.
Copy and backup MASTER_INSTALLED_DIR\Master\Services\YOUR SPECIFIC ADAPTER
GUID FOLDER\Config
For example, if you are licensed for an SAP Adapter, copy and backup:
Windows
C:\Program
Files\TIDAL\Scheduler\Master\services\{51C57049-3215-44b7-ABE1-C012FF786010}\config
UNIX
/opt/TIDAL/master/services/{51C57049-3215-44b7-ABE1-C012FF786010}\config
Step 3
Copy your specific .pkg adapter files from 621_SP3_BINARIES\master\ to
MASTER_INSTALLED_DIR\Master\config
UNIX example:
/opt/TIDAL/master/config
Step 4
Copy "scheduler.jar", "adapterhost.jar" from 621_SP3_BINARIES\master\ to
MASTER_INSTALLED_DIR\Master\lib.
UNIX example:
/opt/TIDAL/master/lib/
Step 5
Copy "tesclient.war" from 621_SP3_BINARIES\master\ to
MASTER_INSTALLED_DIR\Master\webapps.
UNIX example:
/opt/TIDAL/master/webapps/
Step 6
Start the Master service.
Step 7
Check for the adapter version you are patching using either the TES Web Client or the TES Java Client.
If the version is not shown correctly, follow the troubleshooting instructions in Troubleshooting Missing
Adapters after Patching.
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Chapter 3
Manually Patching TES 6.2.1 SP3
Manually Patching the Client Manager
Troubleshooting Missing Adapters after Patching
To troubleshoot the patch if an adapter does not appear in your TES Client
Step 1
Stop the Master service.
Step 2
Backup the adapter configuration files (if present) following the instructions in Manually Patching the
TES Master.
Step 3
Delete the specific adapter guide folder at
MASTER_INSTALLED_DIR\Master\Services\ADAPTER_GUID_FOLDER as well as the .pkg file in
MASTER_INSTALLED_DIR\Master\Config.
Step 4
If the \Config folder mentioned in step #3 above exists, restore the same inside
MASTER_INSTALLED_DIR\Master\Services\ADAPTER_GUID_FOLDER
Step 5
Start the Master service.
Manually Patching the Client Manager
The steps you follow depend on whether or not you have upgraded the Client Manager to TES 6.2.1 SP1.
Go to one of these sections:
•
Patching the 6.2.1 GA Build Client Manager
•
Patching the 6.2.1 SP1 or SP2 Build Client Manager
These conventions are used in the instructions below:
•
CM_INSTALLED_DIR refers to the path where the Client Manager is installed on your operating
system. For example:
Windows
C:\Program Files\TIDAL\ClientManager\
UNIX
/opt/TIDAL/ClientManager
•
621_SP3_BINARIES refers to the patch directory downloaded from cisco.com.
Patching the 6.2.1 GA Build Client Manager
To patch the Client Manager if running the TES 6.2.1 GA build
Step 1
Stop the Client Manager service.
Step 2
Backup existing "webdefault.xml" and "webserver.xml" present inside CM_INSTALLED_DIR\Config.
Step 3
Pick "webdefault.xml" and "webserver.xml" from 621_SP3_BINARIES\cm directory and merge their
content with the content of the files that exist inside CM_INSTALLED_DIR\Config.
Step 4
Remove the following .jar files from CM_INSTALLED_DIR\lib: "jetty.jar" and "servlet.jar".
Step 5
Copy the .jar files below from 621_SP3_BINARIES\cm\jetty to CM_INSTALLED_DIR\lib:
servlet-api-3.1.jar
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Manually Patching the Client Manager
jetty-xml-9.1.5.v20140505.jar
jetty-webapp-9.1.5.v20140505.jar
jetty-util-9.1.5.v20140505.jar
jetty-servlets-9.1.5.v20140505.jar
jetty-servlet-9.1.5.v20140505.jar
jetty-server-9.1.5.v20140505.jar
jetty-security-9.1.5.v20140505.jar
jetty-schemas-3.1.jar
jetty-rewrite-9.1.5.v20140505.jar
jetty-proxy-9.1.5.v20140505.jar
jetty-plus-9.1.5.v20140505.jar
jetty-jndi-9.1.5.v20140505.jar
jetty-jmx-9.1.5.v20140505.jar
jetty-jaspi-9.1.5.v20140505.jar
jetty-jaas-9.1.5.v20140505.jar
jetty-io-9.1.5.v20140505.jar
jetty-http-9.1.5.v20140505.jar
jetty-deploy-9.1.5.v20140505.jar
jetty-continuation-9.1.5.v20140505.jar
jetty-client-9.1.5.v20140505.jar
jetty-annotations-9.1.5.v20140505.jar
Step 6
Copy the "gwt-user.jar" from 621_SP3_BINARIES\cm\gwt to CM_INSTALLED_DIR\lib.
Step 7
Delete the directory named "plugins" present inside CM_INSTALLED_DIR.
Step 8
Delete all files inside CM_INSTALLED_DIR\webapps directory.
Step 9
Copy "client.war" from 621_SP3_BINARIES\cm to CM_INSTALLED_DIR\webapps.
Step 10
Copy the files below from 621_SP3_BINARIES\cm to CM_INSTALLED_DIR\cache\tes-6.0.0.0:
tes-6.0.0.0.war
tes-6.0.0.0.jar
Step 11
Copy the files below from 621_SP3_BINARIES\cm to CM_INSTALLED_DIR\lib:
ClientManager.jar
activemq-all.jar
activemq-web.jar
derby.jar
derbyclient.jar
derbynet.jar
Step 12
Start the Client Manager service.
Step 13
Clear your browser's cache before accessing the Web Client.
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Manually Patching TES 6.2.1 SP3
Manually Patching the 6.2.1 SP1 or SP2 Build TES Java Client
Patching the 6.2.1 SP1 or SP2 Build Client Manager
To patch the Client Manager if running the TES 6.2.1 SP1 or SP2 build
Step 1
Stop the Client Manager service.
Step 2
Backup existing "webdefault.xml" and "webserver.xml" present inside CM_INSTALLED_DIR\Config.
Step 3
Pick "webdefault.xml" and "webserver.xml" from 621_SP3_BINARIES\cm directory and merge their
content with the content of the files that exist inside CM_INSTALLED_DIR\Config.
Step 4
Delete the directory named "plugins" present inside CM_INSTALLED_DIR.
Step 5
Delete all files inside CM_INSTALLED_DIR\webapps directory.
Step 6
Copy "client.war" from 621_SP3_BINARIES\cm to CM_INSTALLED_DIR\webapps.
Step 7
Copy the files below from 621_SP3_BINARIES\cm to CM_INSTALLED_DIR\cache\tes-6.0.0.0:
tes-6.0.0.0.war
tes-6.0.0.0.jar
Step 8
Copy the file below from 621_SP3_BINARIES\cm to CM_INSTALLED_DIR\lib:
ClientManager.jar
Step 9
Start the Client Manager service.
Step 10
Clear your browser's cache before accessing the Web Client.
Manually Patching the 6.2.1 SP1 or SP2 Build TES Java Client
This section explains the process to patch the standalone TES Java Client application. The Java Client
that uses the Web interface is patched when you patch the TES Master.
To patch the TES Java Client if running the 6.2.1 SP1 or SP2 build
Step 1
Stop the TES Java Client.
Step 2
Backup the existing "Framework.jar,SchedulerApi.jar and tesclient.jar" present inside
TESClient_INSTALLED_DIR\lib.
Windows example:"C:\Program Files\TIDAL\TES Java Client\lib"
Step 3
Copy "Framework.jar,SchedulerApi.jar and tesclient.jar" from 621_SP3_BINARIES\javaclient to
TESClient_INSTALLED_DIR\lib.
Windows example:"C:\Program Files\TIDAL\TES Java Client\lib"
Step 4
Start the TES Java Client.
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Manually Patching TES 6.2.1 SP3
Manually Patching the 6.2.1 SP1 or SP2 Build TES Java Client
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